R&G JOURNAL JUNE 2015

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R&G AROUND TOWN

Below: R&G participated in (and sponsored) the first annual Norwell

Summer Fest, a street party/summer festival held in Norwell Town Center! It was a great day

of fun, sun, music, food and some other great vendors and sponsors.

Above: Annee, a student from Latham Centers, has been working in the R&G mailroom for the past year as part of Latham’s Vocational Program. Rogers

& Gray partnered up with Latham in 2014 to begin this program and Annee was the third student to come work with us. Due to this, R&G was recently recognized by Latham with their Roy T. Morgan award at their end of the

year celebration. This award is their highest honor for an individual or group to recognize an “Outstanding Contribution to Individuals with Disabilities.” Mark Carrick, Mike Robinson and Janet Kliment were on hand to accept the award and support Annee. Separately, Annee was also recognized with the

President’s Award for “Outstanding Vocational Achievement!”

Right: A retirement party was held on May 8th at the Pilot House in Sandwich to celebrate the retirement of Donnie

Hull, Marie Napolitan, Charlie Bezanson and Ann Sweeney (not pictured).

We wish them all the best and thank them for all they have done for the

agency.You will all be missed!

(L to R): Dave Robinson, Donnie Hull, Bob Bizak, Mike Robinson, Marie Napolitan,

Charlie Bezanson, Chuck Robinson(Not Pictured: Ann Sweeney)

WELLNESS TIPSGo chat with your co-workers instead of sending an email.

Eat a nutritious breakfast every single morning.

For every hour of work you do, take a 5-minute break away from your desk.

Wipe down your keyboard, phone and mouse once a week.

Create a meal plan. Packing a lunch saves money and calories!

Put some inspirational quotes/photos in your workspace to stay motivated!

Work out at your desk! Try shoulder shrugs, arm swings and knee raises.

Park further away from the office to get a brisk walk in before and after work.

Snack right. Bring almonds, fresh fruit or chopped veggies to work.

Keep your work area clean and organized to relief stress and prevent germs!

R&G JOURNAL JUNE 2015

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DEBRA HAYESClient Manager, Personal Insurance

Location: Sandwich

JEN KERKADOSales Executive, Business Insurance

Location: Kingston

Newbies!

MATT MCCARTHYManager, Voluntary Benefits

Location: Kingston

Jen was born and raised in Marstons Mills and graduated from Barnstable High School in 1999. After high school she spent two years studying theater at Cape Cod Community College, upon which she moved to Los Angeles where she was involved in acting, fashion and modeling. Upon meeting her husband, Dennis, Jen returned to the area and they now reside in Cedarville with their Mini Australian Shepard Asher. They enjoy boating, traveling, bbq-ing, skiing and spending time with family.Prior to joining R&G, Jen found success in real estate, cosmetics and advertising sales. She looks forward to being a part of the team at Rogers & Gray and building an enjoyable, successful career.

Debra and her husband Rich live in Taunton. Deb has two grown sons, Wayne and Randy and a stepdaughter, Vanessa. But her (proclaimed favorite) “son” is her dog Brody. Deb is looking forward to becoming a Nana for the first time in October!Deb and Rich spend their summers in Bourne camping, sitting by a fire and also enjoys going to the beach, watching the Patriots and spending time with family.Debra has been in the insurance business for 27 years, and is excited to be a part of Rogers & Gray!

Originally from Dallas, TX, Matt moved to Massachusetts in the early 90’s. He has his B.A. in Psychology from Rhode Island College. Upon graduating, Matt embarked on a 5-week solo backpacking trip through Europe, during which he decided he wanted to become a part of the Big Brothers/Big Sisters Foundation by becoming a Big Brother. Matt’s professional career began at Putnam Investments and he transitioned to spend 15 years under the Marsh & McLennan corporate umbrella split between Putnam and Mercer. In 2012, he made the difficult decision to put his career on hold and become a stay at home dad for his two daughters. After some moving around the state, he and his wife, two daughters, and their family dog now reside in Norwell.

JOANNE FERGUSONAsst. Client Manager, Business Insurance

Location: Kingston

Joanne grew up in North Quincy up until 1993, when her parents moved her and her brother to the Cape. Joanne currently lives in Sagamore Beach with her husband Bob, three kids (Christian - 16, Audrey - 12 and Abigail - 4), and their dog, Bree.Joanne has been in the insurance industry since 1997 when she started as a personal lines CSR. In 2002 Joanne made the transition to commercial lines as an account manager.In her free time, Joanne enjoys spending time with her family, going to the beach, camping and Disney World. Joanne and Bob are also involved with the Liam Macomber Memorial Foundation, a foundation near and dear to Joanne’s heart that assists families with the loss of a child.

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RGC: SCOTT RIZZAScott went out of his way to do some research on a check writing system for the payroll deduction program. He took the time to set us up for a demo and suggested the appropriate materials. Thanks Scott!| Nominated By: Allison McEachern

RGC: DAVID RUSTDave is often my “go to” person, when I have questions on how to class a risk or find the best market - or if I have a problem with a carrier’s website. He never hesitates to put on his DND and give me his time and advice, which is invaluable. He also helps others in our department, sometimes even writing an extra line of business (if the CM is out). Way to go Dave - I appreciate the extra help you give to me and to others! | Nominated By: Mina Vaughn

RGC: JOHN GAYNIERI am so appreciative of John’s efforts to pitch in the help the Client Managers with onboarding and service of his new accounts. He makes a very solid effort to be available to them not just to answer questions, but to assist in communication with the insured which is vital during the process of defining their needs. John is respectful and understanding of the

client manager’s varying workloads and always willing to work with us to get the job done. It is often felt that there is a gap between sales and service in organizations like ours. John is working hard to bridge the gap and we very much appreciate his efforts. | Nominated By: Claudia Furtado

RGC: REGGIE ROLLESI attended a cafe visit with Reggie at Good Samaritan Hospital as part of my new hire training. This was an extremely busy visit with people actually standing in line to speak with Reggie. He did a fantastic job of addressing all of the questions. However, I am nominating him specifically for his exceptional service to one of our auto clients. This client showed up with a check (no payroll deduction) for switching his auto coverage. He was expecting Reggie to have his insurance ID card (state of RI), which Reggie was unaware of. The client had come in early for his shift specifically to meet with Reggie and obtain the ID card. The change was effective at midnight that night and the client, who was working the late shift, was very concerned about driving home that night without his card. In the process of helping this client, Reggie was constantly fielding other employee questions, on his laptop looking for the client’s information, looking for previous emails from the underwriter, on the phone with the Client Manager team here at R&G and making calls to the carrier. It was complicated even further by the client’s son changing from a MA. License to RI license without the carrier or Reggie knowing of this change until the carrier mentioned the son’s license had been expired since 2013. After initially being told it would not be resolved that day and 45 minutes on the phone with the carrier, Reggie continued to pursue the issue until he was ultimately successful in obtaining the insurance card. Nice job Reggie! Fantastic example of going above and beyond! | Nominated By: Matt McCarthy

Congratulations to all Really Great Co-Workers!Each RGC will receive a $25 Amazon gift card!

Don’t forget to submit Really Great Co-Worker nominations for your fellow employees that go above and beyond! Nominations can be submitted using the Really Great Co-Worker (RGC) Award icon on your Citrix desktop or by visiting, www.rogersgray.com/really-great-co-worker-rgc-award.

MAY 1ST to JUNE 4TH

REALLY GREAT CO-WORKER AWARDS!

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BLUEBERRY CRUMBLE BARSCrust & Crumble Topping1/2 cup (1 stick) unsalted butter, melted1 cup all-purpose flour3/4 cup old-fashioned whole-rolled oats (don’t use quick cook or instant, they’re finer and behave like flour and will make mixture too dry)1/2 cup granulated sugar1/4 cup light brown sugar, packedpinch salt, optional and to taste

Blueberry Layer12 ounces (2 cups) blueberries (fresh or frozen; I used frozen and didn’t thaw - will affect baking time)1/3 cup granulated sugar2 tablespoons lemon juice2 teaspoons cornstarch

Directions1. Preheat oven to 350F. Line an 8-inch square pan with aluminum foil and spray with cooking spray; set

aside. Lining the pan helps with cleanup and is recommended.2. Crust and Crumble Topping - In a large, microwave-safe bowl melt the butter, about 1 minute on high

power.3. Add the flour, oats, sugars, optional salt, and stir to combine. Mixture will be dry and sandy with some

larger, well-formed crumble pieces.4. Set 1 heaping cup mixture aside to be sprinkled on later as crumble topping.5. Transfer remaining mixture to prepared pan, and using a spatula or your fingers, hard-pack the mixture

to create an even, smooth, flat crust; set aside.6. Blueberry Layer - In a large mixing bowl (same one used for crust and crumble is okay), add all

ingredients and toss to combine. If sugar hasn’t dissolved fully that’s okay because it liquefies while baking.

7. Evenly distribute blueberry mixture over the crust.8. Evenly sprinkle the blueberry layer with the reserved crumble topping mixture. 9. Bake for approximately 55 minutes, or until edges are set and center has just set. Crumble topping

should appear set and very pale golden.10. Place pan on a wire rack and allow bars to cool for at least 30 minutes before slicing and serving.

CONGRATULATIONS MAIW INDUCTEES!Left: Carol Closson was recently inducted as the State Level President of MAIW! Congratulations

Carol!Below (L to R): Sue Burbine, Carol, and Monique

Duquette. Sue was inducted as Secretary at State Level, and Monique at Vice President at State

Level. Congratulations ladies! Well deserved! :)

1. What has a mouth but cannot eat, what moves but has no legs and what has a bank but cannot put money in it?

2. When can you add two to eleven and get one as the correct answer?

3. A boy is walking down the road with a doctor. While the boy is the doctor’s son, the doctor isn’t the boy’s father. Then who is the doctor?

4. You’re stranded in a deserted place when you discover an old cabin. It’s freezing outside and you only have one match, a candle, a newspaper, and some hay and twigs. What do you light first?

ZOOM IN BELOW FOR THE ANSWERS!

BRAIN TEASERS!

1. A river.

2. When you add two hours to eleven o-clock, you get one o-clock.

3. The doctor is the boy’s mother.

4. The matchstick!