Digital Ready Retailing with Brick & Click

Fashion | Electronics | Consumer Goods | Groceries

B R C KC L C K

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R E T A I L P L A T F 0 R M

Brick & Click is the retailing platform of the future to get the best of both Store & Digital retail, drive superior customer experience and win in the new economy.

The retail industry is witnessing signi�cant changes in the business environment. Customers today, are becoming more demanding and expect their in-store and online shopping experiences to be consistent and value enhanc-ing. Retailers can achieve this only by engaging with a technology partner who provides a seamless and person-alized shopping experience across multiple channels.

Sonata’s Brick & Click platform is a pre-integrated technology solution spanning e-commerce, mobile engage-ment, retail operations and business insights.

Brick & Click Solution Overview

Omni-Channel - Web, Mobile, Store, TeleCustomer shopping appFlexible ful�llment & deliveryEase of returns & exchanges Gift cards and loyalty programsReviews & Ratings

Personalization, RecommendationsSophisticated promotions engineAssisted shoppingIntegrated modern payments(Banks, Cards, Wallets, Digital currency, CoD)

360 degree view of customerAssortment & Catalog mgmtE�cient order mgmtSupply chain optimizationAccounting & Finance mgmt

Single view of inventory across channelsReal-time shipment trackingMerchandising & PlanningReporting, Insights & AnalyticsCase & Ticketing mgmt

Truly integrated solutionMobile and Bigdata readyNFC & IoT enabledBest-in-class CDM / MDM, PIMCloud, On-premises, Hybrid

Localization & GlobalizationStable, Secure & High performanceFaster deploymentManaged IT services

Integrated Technology Platform:

Retail Operations

Mobile Engagement

Order ManagementMerchandising Management

Inventory ManagementCustomer Service

Financial Management

Mobile Consumer ApplicationsMobile Business OperationsLocation and Sensor Enabled

Superior Customer ExperienceSeamless | Personal | Connected

Smart Multi-Channel OperationsCross Channel Visibility | Flexible Fulfillment | Efficient Delivery

Next Gen TechnologyFuture Ready | Best-In-Class | Ready to Use

Mobile Platform

Retail ERP

Uni�ed Store FrontsE-CommerceMobile Commerce (App, Web)Advanced Store POSTele-CommerceSocial Engagement

E-Commerce

Analytics Platform

Insights & Reporting Customer Analytics

Operational AnalyticsWeb, Mobile Analytics

Sales Reporting

Fully integrated Store & Digital commerce solution from engagement to ful�llment

3A Engagement - Anytime, Anywhere, Any Device retailing

Best-in-class solution providing single view of customer, inventory & orders

Multi-channel ordering, modern payments, �exible ful�llment & e�cient delivery

Optimized supply chain operations for greater pro�tability

Actionable insights & recommendations into customer engagements & business operations

Faster go to market with pre-built platform enabled functionalities

Driving growth through online fashion market places

For emerging Online Retailer, we have delivered highly scalable ‘Brick and Click’ solution which encompasses search and buying on online website, mobile, integration to online market places and cross channel order ful�ll-ment including: Order Tracking, Picking, Packing, Dispatch, Payment Reconciliation, Procurement and consolidated �nancials.

Enabling Customer Engagement for a global retail leader

One of the largest hypermarket chains in the world wanted to extend their strong store presence to enhance digital engagement with customers. Sonata enabled solutions across multi-ple areas such as 360 degree view of customers, cross channel ordering & ful�llment and loyalty program management to ensure new age technologies were leveraged for business readiness.

Seamless customer experience across a multi-channel retail environment

A leading transit retailer wanted to provide integrated operations across complex airport retail environment via a single IT platform. Sonata provided next-gen ERP package implementation and customization to improve consist-ent experience and operational e�ciency across retail formats and locations.

Sonata’s Retail Expertise 10+ years of experience working with Fortune 500 companies and 200+ successful implementationsExperience with leading retail technologies – hybris, SAP, Microsoft Dynamics AX, Oracle, JDAIntegrated solutions across Omni-Channel Commerce, Mobility, Social Commerce, Analytics & Cloud.Industry ready solution assets that reduce TCO and time-to-marketProven large scale implementationsGlobal delivery model : Reach, Quality & Cost of service

Customer Speak

Thanks to the team for this great achievement, and for your commitment on this success.

Sonata is a very important extension of our team and over the years has made a signi�cant contribution to our success in serving our customers better than anyone else in our business sector.

Thank you very much for your e�ort and the remarkable work… It was not easy, but the team has worked very very hard to reach the target.

Why Brick & Click Retail Platform?

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NORTH AMERICA | EUROPE | ASIA | ANZ

Sonata Software Ltd.APS Trust Building

Bull Temple Road, N. R. ColonyBangalore - 560 019, India.

Tel : +91-80-6778 1999www.sonata-software.com

For more information write to us at:info@sonata-software.com

ABOUT SONATA SOFTWARE

technology expertise and customer commitment. The company delivers innovative new solutions for Travel, Retail and Consumer Goods industries by integrating technologies such as Omni-Channel Commerce, Mobility, Analytics, Cloud and ERP, to drive enhanced customer

an impact on their businesses, with IT.

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