Research on NWoW - ERIM€¦ · - Developing quick scan - Studying behavioral patterns for...

16
1 Research on NWoW New Worlds of Work Workshop 2009 Peter van Baalen Nature of Work: •Complexity •Variety •Modularity •Interdependence PPP

Transcript of Research on NWoW - ERIM€¦ · - Developing quick scan - Studying behavioral patterns for...

Page 1: Research on NWoW - ERIM€¦ · - Developing quick scan - Studying behavioral patterns for different types of interventions Partners (TRANSUMO + FES Proposal):-VU - DTZ Zadelhoff

1

Research on NWoW

New Worlds of Work Workshop 2009

Peter van Baalen

Nature of Work:•Complexity

•Variety•Modularity

•Interdependence

PPP

Page 2: Research on NWoW - ERIM€¦ · - Developing quick scan - Studying behavioral patterns for different types of interventions Partners (TRANSUMO + FES Proposal):-VU - DTZ Zadelhoff

2

The Future of Work and the dawn of the e-lance economy, Tom Malone

The fundamental unit of such an economy is not the corporation but the individual.

Tasks aren’t assigned and controlled through a stable chain of management but are rather carried out

autonomously by independent contractors.

These electronically connected freelancers – e-lancers – join together into fluid and temporary networks

To produce and sell goods and services. When the job is done – the network dissolves, and its members

become independent agents again circulating through the economy, seeking the next assignment.

(Malone, 1998)

Con

trol

Hierarchy

Self

ModularizationLow High

New M

edia Im

pact: d

igitizati

on & co

nnectiv

ity

Network

Temporarynetworks of e-lancers,

E-markets

Benefits:

•More creativity

•More interesting

•More satisfaction

•More autonomy

Page 3: Research on NWoW - ERIM€¦ · - Developing quick scan - Studying behavioral patterns for different types of interventions Partners (TRANSUMO + FES Proposal):-VU - DTZ Zadelhoff

3

What autonomy? The Myth of Empowerment

Page 4: Research on NWoW - ERIM€¦ · - Developing quick scan - Studying behavioral patterns for different types of interventions Partners (TRANSUMO + FES Proposal):-VU - DTZ Zadelhoff

4

Collective Rhythm of Work

Page 5: Research on NWoW - ERIM€¦ · - Developing quick scan - Studying behavioral patterns for different types of interventions Partners (TRANSUMO + FES Proposal):-VU - DTZ Zadelhoff

5

Use of Microwave

Page 6: Research on NWoW - ERIM€¦ · - Developing quick scan - Studying behavioral patterns for different types of interventions Partners (TRANSUMO + FES Proposal):-VU - DTZ Zadelhoff

6

Distance (still) Matters

Clearly, although we will be able to bridge some of

distance and make communication richer for remote

work than it is today, distance still matters.

(Olson and Olson, 2000)

Page 7: Research on NWoW - ERIM€¦ · - Developing quick scan - Studying behavioral patterns for different types of interventions Partners (TRANSUMO + FES Proposal):-VU - DTZ Zadelhoff

7

People

ProfitPlanet

Holy Grail Area

New Worlds of Work

Page 8: Research on NWoW - ERIM€¦ · - Developing quick scan - Studying behavioral patterns for different types of interventions Partners (TRANSUMO + FES Proposal):-VU - DTZ Zadelhoff

8

Research Themes

I. NWoW, Measuring effects in the Organization

II. NWoW, Mobility & Sustainability

III. NWoW in Networks

IV. NWoW, patterns of self-organizing workforce

V. NWoW and alignment new organizational forms

VI. NWoW and the use and impact of New Media

Page 9: Research on NWoW - ERIM€¦ · - Developing quick scan - Studying behavioral patterns for different types of interventions Partners (TRANSUMO + FES Proposal):-VU - DTZ Zadelhoff

9

Research Theme INWoW, Measuring impact in the Organization

Research Goal: A) developing theory and research instruments for studying the impactof new work practices** on People, Planet, Profit:

People: employee satisfaction, work-life balance, flexibility, empowerment)Planet: impact of NWoW on mobility and use of physical spaceProfit: productivity, innovativeness (new: quality)

B) studying best strategies and practices of NWoW

Research Activities:

- Improving (adapting and refining) survey instrument

(adding new work dimensions)

- Researching changes over time

- Applying NWoW survey in current and

new NWoW-partners

** PhD position, expected start September 2009

Page 10: Research on NWoW - ERIM€¦ · - Developing quick scan - Studying behavioral patterns for different types of interventions Partners (TRANSUMO + FES Proposal):-VU - DTZ Zadelhoff

10

Research Theme IINWoW, Mobility and Sustainability

Research Goal: Studying the sustainable impact of NWoWs

Planet: sustainable mobility & climate footprint

Research Activities:

- Analyzing impact of different NWoW scenarios on mobility & climate footprint

- Conduct work-travel-location study

- Developing quick scan

- Studying behavioral patterns for different types of interventions

Partners (TRANSUMO + FES Proposal):- VU- DTZ Zadelhoff- Athlon Car Lease- Eneco- Montefeltro

Page 11: Research on NWoW - ERIM€¦ · - Developing quick scan - Studying behavioral patterns for different types of interventions Partners (TRANSUMO + FES Proposal):-VU - DTZ Zadelhoff

11

Research Theme IIINWoW in Networks

Research Goal: Studying diffusion and impact of NWoW in networks:

People: customers & business partnersProfit: productivity, innovation in partnerships

Research Activities:

- developing survey instrument

- conducting case study research

Page 12: Research on NWoW - ERIM€¦ · - Developing quick scan - Studying behavioral patterns for different types of interventions Partners (TRANSUMO + FES Proposal):-VU - DTZ Zadelhoff

12

Research Theme IVNWoW, patterns in self-organizing workforce

Research Goal: Studying collective behavioral patterns of flexible workforce

People: freedom to organize work-life balancePlanet: reduce congestion, reduce trafficProfit: cost saving on mobility and housing

Research Activities:

- time spending and mobility research on organizational level

Partners :- Tijdbesteding.nl (?)

Page 13: Research on NWoW - ERIM€¦ · - Developing quick scan - Studying behavioral patterns for different types of interventions Partners (TRANSUMO + FES Proposal):-VU - DTZ Zadelhoff

13

Research Theme VAligning NWoW within existing organizational structures

Research Goal: Studying misalignment between NWoW and existing organizational Structures

People: reduce tensions and crowding out effectsProfit: managing different worlds of work

Research Activities:

- case study research on alignment at NWoW partners

Page 14: Research on NWoW - ERIM€¦ · - Developing quick scan - Studying behavioral patterns for different types of interventions Partners (TRANSUMO + FES Proposal):-VU - DTZ Zadelhoff

14

Research Theme VINew Media Communication Repertoires In NWoW

Research Goal: Studying effectiveness of communication repertoires in NWoW

People: improve effectiveness of communication in organizationProfit: support people to organize distributed work

Research Activities:

- case study research on new media repertoires in organizations of NWoW

partners

Page 15: Research on NWoW - ERIM€¦ · - Developing quick scan - Studying behavioral patterns for different types of interventions Partners (TRANSUMO + FES Proposal):-VU - DTZ Zadelhoff

15

Portal Launch

Page 16: Research on NWoW - ERIM€¦ · - Developing quick scan - Studying behavioral patterns for different types of interventions Partners (TRANSUMO + FES Proposal):-VU - DTZ Zadelhoff

16

People

ProfitPlanet

Holy Grail Area

New Worlds of Work