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AUSTRALIA’S LEADINGSUPPLY CHAIN CONFERENCE

26 & 27 May 2015 Melbourne Convention & Exhibition Centre

THE LATEST IN SUPPLY CHAIN THINKING PARTICIPATE • BE INFORMED • STAY AHEAD

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REGISTRATION & PROGRAM

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PROGRAM | DAY 1 Tuesday 26 May, 20157.00am Registration

8.20am Welcome – MC Stephen Hoskins

8.40am OPENING INTERNATIONAL KEYNOTE PRESENTATION Supply Chain as a Competitive Weapon Steven A. Melnyk, Professor of Operations & Supply Chain Management, Michigan State University (USA)

9.40am OPENING INTERNATIONAL KEYNOTE PRESENTATION A Guide to the Value of Sustainability in the Supply Chain Anita Househam, Manager Supply Chain Sustainability, United Nations Global Compact (USA)

10.30am MORNING TEA IN THE SMART EXPO

11.10am INTERNATIONAL KEYNOTE PRESENTATION Lean Supply Chain & Continuous Improvement Thomas Ciepichal, Director Operational Excellence and Supply Chain, Dover Corporation (USA)

11.50am TRANSFER TO STREAMS

STREAMS

STREAM ONEINNOVATION & TECHNOLOGY TRANSFORMATION

Stream MC: Sean Culey – Aligned Integration

STREAM TWOFUTURE TRENDS & COMPETITIVE DRIVERS

Stream MC: Stephen Hoskins – Stop At Nothing

STREAM THREESUSTAINABILITY, SECURITY & RISK MANAGEMENT

Stream MC: Victoria Whitaker – Global Reporting Initiative

STREAM FOURPLANNING, FORECASTING & PROCESS OPTIMISATION

Stream MC: Peter Griffiths - KPMG

STREAM FIVELEADERSHIP & HUMAN CAPITAL

Stream MC: Karen Livey – Leadership Keys

12.00pm

Session 1

FUTURE VISIONS

Real-Time Market Driven S&OP Innovation

Shawn Kwon, Head of Business Strategy & Innovation, Samsung Electronics

MARKET TRENDS

Supply Chain Strategies for Asia

Mark Millar, Managing Partner, M-Power Associates

CASE STUDY

Risk & Resilience in the Antarctic Supply Chain – A Historical Perspective

Roger Knowles, Supply Services Group Manager, Australian Antarctic Division

INTERNATIONAL CASE STUDY

Planning for Future Growth

Caleb Nicolson, General Manager, Group Supply Chain, Kathmandu (NZ)


Cargill’s Approach to Identifying and Nourishing Talent

Daniele Meldolesi, General Manager, Cargill (Italy)

12.40pm LUNCH IN THE SMART EXPO

2.10pm -

Session 2

PANEL DISCUSSION

Technology, Data and Analytics Trends Reshaping the Future of Supply Chains

Moderator:Dean Economou, Technology Strategist, NICTA

Panellists:Joseph Fotia, Supply Chain Director Oceania, Beam Suntory

Matt Gibson, Head Of Supply Chain & Information Services, BASF

Cate Hull, CEO, Freight Exchange

Paul Ormonde-James, Managing Partner, Cybertrekking

Sean Culey, Principal, Aligned Integration

PANEL DISCUSSION

Capability Management & Continuous Improvement for Supply & Logistics

Moderator:Stephen Hoskins, Principal, Stop At Nothing

Panellists:Maud Pilfert, Commercial Logistics & Continuous Improvement Manager, Schneider Electric

Anisa Makalic Head of Supply Chain – Tip Top ANZ, George Weston Foods

Jack S. White, Supply Chain Leader – Asia Pacific, Dupont (China)

Abe Eshkenazi, Chief Executive Officer, APICS (USA)

PANEL DISCUSSION

Sustainability as a Key Business Driver

Moderator:Richard Boele, Director Global Compact Network, Australia

Panellists:Victoria Whitaker, Head Of Australia, Global Reporting Initiative

Anita Househam, Manager, Supply Chain Sustainability, UN Global Compact (USA)

INTERNATIONAL KEYNOTE

Is your Supply Chain a Strategic Growth Enabler?

Tom Mayor, Partner & Global Leader Supply Chain Centre of Excellence, KPMG

PANEL DISCUSSION

Attracting and Retaining Talent for the Next Generation

Moderator:Karen Livey, Principal, Leadership Keys

Panellists:Peta Irving, Executive Committee Member, Women In Supply Chain

Shams Rahman, Professor of Supply Chain Management, Deputy Head Of School, Research and Innovation, RMIT

Daniele Meldolesi, General Manager, Cargill (Italy)

2.50pm TRANSFER TO STREAMS

3.00pm

Session 3

CASE STUDY

When is Vending Not Vending?

David Quayle, Managing Director Australia & New Zealand, Apex Supply Chain Solutions

RESEARCH SESSION

The Personal Supply Chain

Charlie Macdonald, Industry Executive, Manufacturing, Transport & Logistics, Telstra

Gareth Jude, Retail Industry Executive, Telstra

CASE STUDY

Traceability & Standards

James Whittaker, Head of Supplier Management: Product Quality and Safety, Coles Supermarkets

CASE STUDY

The Future is Multi-Echelon Inventory Optimisation

Shaun Gates, Managing Director, Lexian Solutions

CASE STUDY

Talent Development in Supply Chain Management: an Industry-Academia Collaborative Approach

Shams Rahman, Professor of Supply Chain Management, Deputy Head of School, Research and Innovation, RMIT

3.40pm AFTERNOON TEA IN THE SMART EXPO

4.10pm

Session 4

CASE STUDY

Effectively Managing an End-to-End ERP Implementation

Mark Lambert, Supply Chain Operations Manager, Glaxosmithkline

PANEL DISCUSSION

Omni-Channel Retailing – Confronting Changing Customer Behaviour

Moderator:Pas Tomasiello, General Manager Integrated Systems Group, Dematic

Panellists:Thomas O’Connor, Supply Chain Manager, Oceania, Louis Vuitton

Caleb Nicolson, General Manager, Group Supply Chain, Kathmandu (NZ)

John Phillips, SVP Customer Supply Chain & Global Go-To-Market, Pepsico (USA)

CASE STUDY

Is Worker Fatigue a Risk to your Business?

Len Pearson, General Manager & Executive Director, Interdynamics

Greg Webster, Business Development Manager, Microster

FUTURE VISIONS

The Need For Speed

Albert Knezevic, Director, A Turn Key Solution

RESEARCH SESSION

Making Women Visible – The Unseen Gender in Transport & Logistics

Peta Irving, Executive Committee Member, Women In Supply Chain

4.50pm TRANSFER TO PLENARY ROOM

5.00pm The Future of E-Commerce: The Latest Trends and their Impact on Web and Omni-Channel Retailing Kim Baudry, Market Development Director, North America, Dematic (USA)

5.45pm Closing Remarks from Chair

6.00pm Networking Cocktail Reception

Program correct at time of printing check www.smartconference.com.au for updated program

PROGRAM | DAY 2 Wednesday 27 May, 2015

7.00am Registration

7.30am BREAKFAST INTERNATIONAL KEYNOTE PRESENTATION Transformers: The Rise of Supply Chain 3.0 – Automated Supply Chain Sean Culey, Founder & Managing Director, Aligned Integration (UK)

9.00am Opening Remarks from MC

9.10am INTERNATIONAL KEYNOTE PRESENTATION The Convergence of the Physical and Digital Worlds John Phillips, SVP Customer Supply Chain & Global Go-To-Market, Pepsico (USA)

10.40am MORNING TEA IN THE SMART EXPO

STREAMS

STREAM ONEASCI RESEARCH & INNOVATION

Stream MC: Pieter Nagel,Association for Supply Chain Innovation

STREAM TWOFUTURE TRENDS & COMPETITIVE DRIVERS

Stream MC: Abe Eshkenazi, APICS (USA)

STREAM THREEPRODUCTIVITY & COLLABORATION

Stream MC: To be confirmed

STREAM FOURPLANNING, FORECASTING & PROCESS OPTIMISATION

Stream MC: Peter Griffiths, KPMG

STREAM FIVETRANSFORMATION, CHANGE MANAGEMENT & BUSINESS AGILITY

Stream MC: Stephen Hoskins

11.20am

Session 5

SURVEY FINDINGS

ASCI Innovation Survey Findings Presentation

Pieter Nagel, Chief Executive Officer, Association For Supply Chain Innovation and CEO apicsAU

FUTURE VISIONS

Unveiling the Crystal Ball – a Glimpse of the Future of Supply Chain Management & Innovation

Tim Foster, Managing Director, Chainalytics

INTERNATIONAL KEYNOTE

Supply Chain Productivity Transformation: “How To Move from the Wrong Chain to the Right Chain!”

Ed Frazelle, President & CEO, Logistics Resources International

PANEL DISCUSSION

S&OP Innovation & Optimisation to Drive Competitive Advantage

Panellists:Scott Githens, Integrated Channel Inventory Manager, Onesteel

Shawn Kwon, Head of Business Strategy & Innovation Samsung, Electronics

Mark Chapman, S&OP Manager, Diageo

Mike Thomas, ANZ Customer Supply Chain & S&OP Development Manager H.J., Heinz Company

PANEL DISCUSSION

Manufacturing Industry Supply Chain Excellence

Moderator:Charlie Macdonald, Industry Executive, Manufacturing, Transport & Logistics, Telstra

Panellists:Robert (Raj) Bruce, MD Australia & VP MoW Manufacturing and Supplychain, Vistaprint

Mike Angley, Director, Flexibles Manufacturing, Sealed Air Corporation

12.00pm TRAVEL TIME TO PLENARY ROOMS

12.10pm -

Session 6

RESEARCH & CASE STUDY

Enhanced Navigational Systems in the Maritime Domain

Dr Ben Brooks, Senior Research Fellow, AMC UTAS

David Anderson, Chief Executive Officer, Ports Australia

CASE STUDY

Building the Community: Future Logistics Living Laboratory

Neil Temperley ,Future Logistics Living Lab Leader, NICTA

CASE STUDY

Blackwoods Greystanes DC – Lifting Order Picking Productivity, Accuracy & Safety with GTP

Darren Rawlinson, Manager, Direct & Wholesale Distribution, Dematic

CASE STUDY

Click & Collect Home Deliveries: Improving the Customer Experience at Woolworths

Antony Castaldi, Multi-Channel Logistics Manager - Operations, Woolworths

CASE STUDY

Supporting Business Agility Through Change Management to Optimise Competitive Advantage

Ron Hurley, General Manager, Supply Chain, FUJI Xerox

12.50pm LUNCH IN THE SMART EXPO

2.20pm

Session 7

3.00pm


Factors Determining High Reliability in a Product Service Oriented Supply Chain

Marcus Zeucshner, Operations Services Manager, BAE Systems Australia

Professor John Mo, Head of Manufacturing and Materials Discipline, RMIT

Defence Logistics Transformation Project

David F. McGahey, (CSC, MPD) Program Director; Defence Logistics Transformation Program, Joint Logistics Command, Australian Defence Force

EXTENDED FOCUS SESSION

China & Asia in Global Supply Chains: Trends & Implications for Australian Businesses

Kobus Van Der Wath, Founder & Group Managing Director, The Beijing Axis


Vision & Collaboration – A Northern Australia Case Study

Claudia Brumme-Smith, General Manager Trade & Property, Port Of Townsville

Paul de Guingand, Managing Director, PDG, Supply Chain Solutions


The Harada Method – Building Competitive Capability

Brenton Leitch, Managing Director, Learning & Productivity


Talent Management Through Engagement Excellence

Karen Livey, Principal, Leadership Keys

3.40pm AFTERNOON TEA IN THE SMART EXPO

4.10pm

Session 8


Open Food Network (OFN) System: Connecting and Supporting the Sustainability of Regional Food Supply Chain Communities

Dr. Sherah Kurnia, Senior Lecturer, Department Of Computing And Information Systems, University of Melbourne

CASE STUDY

Emergence Of The Digital Supply Chain – How can your Business Leverage 3D Printing to Realise Competitive Advantage

Joe Carmody, Managing Director, EVOK3ED

CASE STUDY

Chain Of Responsibility & Supply Risk Management

Mike Wood, Managing Director, Latus


Challenges from E-Commerce in the Modern Distribution Centre: E-Commerce Order Picking in a Retail Environment

Siegfried Zwing, Director Food Retail Solutions, Knapp (Austria)

CASE STUDY

To be confirned

4.50pm TRANSFER TO PLENARY ROOM

5.00pm CLOSING INTERNATIONAL KEYNOTE The Power of Demand Driven Fulfilment Jack S. White, Supply Chain Leader – Asia Pacific, Dupont (China)

5.40pm Conference Close

6.30pm The Supply Chain Industry Dinner

Program correct at time of printing check www.smartconference.com.au for updated program

26 & 27 May 2015 | Melbourne Convention & Exhibition Centre

4 SMART Supply Chain & Logistics Conference 2015

Today’s Supply Chain Managers face a difficult challenge. In addition to demonstrating competency and excellence in the traditional functional roles from which the discipline has and is evolving – like the management of supply, inventory, production, procurement, transport and warehousing - they are now expected to take a more strategic approach, and transform supply chain management from a mere ‘cost of doing business’ item, to a strategic business enabler that drives profitability, improves customer service levels and generates real competitive advantage.

This year’s SMART Conference looks at the future of supply chain and logistics, exploring the competencies that need to be mastered, in order to wield the supply chain as a competitive weapon! The program has been designed to provide insights into the forces that are empowering top performing supply chains, managers and teams now – and in the years ahead.

The organising committee for SMART 2015 Conference look forward to welcoming you to Melbourne for the largest and most prestigious event in Australasia!

What are the critical supply chain competencies for achieving competitive advantage?

ENGAGE An expert committee of supply chain industry leaders has again crafted a program that will meet the needs of Supply Chain and Logistics Managers from all disciplines. Attendees will have extensive opportunities to engage, connect and network via site visits, Smart Expo 2015, Supply Chain Industry Dinner & Smart Awards. Here is your best all-in-one chance to engage with the largest gathering of your peers in the region.

EMPOWERFeaturing thought-leader plenary keynotes, best practice case studies, extended focus sessions, interactive panel discussions, 70+ speakers and a choice of 5 streams - the program for Smart 2015 has been designed to empower supply chain, logistics and procurement professionals with the knowledge, skills and capabilities needed to deliver competitive advantage in their respective organisations.

EXCELDiscover what it takes to leverage your supply chain to new levels of efficiency, and performance.Find out how to transform your company’s supply chain, procurement and logistics capabilities from a cost-of-business to a fundamental driver of business success. Learn how to create a culture of excellence that will deliver real competitive advantage.

REGISTER TODAY FOR SMART 2015 AT WWW.SMARTCONFERENCE.COM.AU

LAA - The Logistics Association of Australia is Australia’s leading association focused on logistics and supply chain management in the e-world of the 21st century. A professional membership association, the LAA exists to represent the interests of all logistics professionals, practitioners and students throughout Australia. The LAA offers a continued focus on serving and advancing this nation’s logistics and supply chain profession. www.laa.asn.au

apicsAU - The Society for Supply Chain Professionals provides real world teaching for best practice supply chain management, procurement, logistics, planning, forecasting, warehousing, inventory and resource management. Through formal education programs, site visits, industry presentations and peer learning, apicsAU provides its members with a range of learning opportunities to enrich and grow professional supply chain performance and competence. www.apicsau.org.au

Interpoint Events is an important marketing component of The Intermedia Group, a leading Australian publishing, event management and technology business. Interpoint Events was launched in 2004, and specialises in the organisation and management of exhibitions, conferences and custom event marketing. Interpoint Events will present the Smart Expo 2015. www.intermedia.com.au

ABOUT THE ORGANISERSSmart Conference and Expo is a biennial event brought to you by the Logistics Association of Australia (LAA), the Society for Supply Chain Professionals (apicsAU) and Interpoint Events Pty Ltd. These organisations are proud to once again present a multi-faceted conference and exhibition for supply chain and logistics professionals: an event truly created by the industry, for the industry.


www.smartconference.com.au 5

Day ONE – Tuesday 26th May, 2015Registration 7.00am - 8.20am

Welcome and Official Opening 8.20am - 8.40am

CONFERENCE MC & STREAM TWO CHAIR STEPHEN HOSKINS, Principal, Stop at Nothing

STEVE HOSKINS is a professional corporate and function event Master of Ceremonies who brings a warm sense of wit and charm and well-organised event timing all in one package. A highly experienced and professional senior manager with major multinational corporations in his previous career, he knows how to ask the right questions to keep plenary sessions, panels and large rooms of delegates interested and entertained. He has been MC for some impressive professional organisations such as American Express, PayPal, Apple, Australian Carparks Assoc., Restaurant & Catering Aust., HMAA, Tourism Australia, Law Society and Enterprise IQ Events: Big Data and Master Data Management and Future Enterprise to name a few.

INTERNATIONAL KEYNOTE PRESENTATION 8.40am - 9.40amThe Supply Chain as a Competitive Weapon

DR. STEVEN A. MELNYK, Professor of Operations & Supply Chain Management, Michigan State University (USA)

The role of the supply chain is to help the business realise the potential of Drucker’s three goals: keeping existing customers, attracting new customers, and selling more to both. Yet, most firms misuse the supply chain - to them, it is primarily a vehicle for driving down costs. Prof Melnyk argues that this focus is limited and often dangerous. In this opening presentation, he shares a number of key topics that are central to business realising the full potential of their supply chains.• Understanding the business model and linking the supply chain to it• Identifying the outcomes that drive the supply chain - six critical outcomes• Building the right supply chain capabilities for today’s environment• The “new” dimensions of capability - system interoperability and culture• Is your organization ready for today’s dynamic, complex environment? Master the rapid strategic response cycle: sense, assess,

formulate, deploy, re-calibrate, evaluate then repeat

STEVEN A. MELNYK is Professor of Operations and Supply Chain Management (Ph.D. – The Ivey School, University of Western Ontario, 1981) at Michigan State University. He has co-authored 16 books on operations and supply chain management. His research interests include supply chain and design, metrics/system measurement, responsiveness supply chains, supply chain design, and Environmentally Responsible Manufacturing (ERM). Dr. Steven A. Melnyk is an active researcher whose articles have appeared in over 80 international and national refereed journals. Dr. Melnyk sits on the editorial review board for Production and Inventory Management, the Journal of Business Logistics, the Journal of Supply Chain Management, the Journal of Business Logistics, the Journal of Humanitarian Logistics and Supply Chain Management (where he is co-author for North America), and the International Journal of Production Research. Dr. Melnyk is part of an initiative currently being undertaken at Michigan State University to make the entire system more sustainable through an integrated approach. He is also working actively with the purchasing group at Michigan State University to bring sustainability into the purchasing function. Finally, Dr. Melnyk is now a member of the APICS 2014 Board of Directors.

ININTERNATIONAL KEYNOTE PRESENTATION 9.40am - 10.30amA Guide to the Value of Sustainability in the Supply Chain

ANITA HOUSEHAM, Manager, Supply Chain Sustainability, UN Global Compact (USA)

In a context of fragmented guidance and a plethora of initiatives, embracing sustainability can be a pretty confusing task. What is the best way to ‘do sustainability’ and where it is relevant to your business practice? The UN Global Compact streamlines that path in taking the first steps and key considerations when embedding sustainability in the supply chain, and furthermore, why you should even bother doing so. • Understand the first steps to taking the sustainability path in supply chain management and procurement • Hear the real case for undertaking the sustainability initiative, why it makes business sense and how it can lead to greater resilience

and competitiveness

ANITA HOUSEHAM is Programme Manager and Policy Advisor at the United Nations Global Compact Office – which is the UN office that administers the UN Global Compact. The Global Compact is the UN’s voluntary corporate citizenship initiative in the areas of human rights, labour standards, the environment and anti-corruption. Anita manages the supply chain sustainability work-stream, along with the Global Compact Office’s policy and legal affairs and provides advisory support to other issue areas related to human rights, labour rights and supply chain sustainability. Anita has an Honours LLB (Bachelor of Laws) in European Legal Studies from Lancaster University and graduated in 2005 with a Masters of International Business Law at the School of Oriental and African Studies in London.

MORNING TEA IN THE SMART EXPO 10.30am - 11.10am

INTERNATIONAL KEYNOTE PRESENTATION 11:10am - 11:50amManaging a Continuous Improvement Transformation

THOMAS CIEPICHAL, Director of Operational Excellence & Supply Chain, Dover Corporation (USA)

The key to delivering supply chain transformation that generates long-term improvements to operations and the bottom-line, is never a “set and forget” deal. Operational excellence requires a culture of continuous improvement to constantly fine-tune processes, identify weaknesses and keep the organisation running like a well-oiled machine. In this session, Thomas will share insights into how to manage a continuous improvement transformation that will continue delivering results over the months and years ahead.

THOMAS CIEPICHAL is a professional business executive and supply chain leader, experienced in domestic and international operations, six sigma, lean operations, distribution, material planning, purchasing, sales forecasting, inventory control with excellent leadership and people skills. Tom has also enjoyed outstanding success in union organisations including leading a successful decertification campaign, as

DAY ONE



well as, turn-around, rebuilding and corporate revitalisation. Responsible for leading and managing a Segment (Division) of a Fortune 500 company’s, Supply Chain and Sourcing activities. Coordinates 8 Operating Companies Sourcing and Supply Chain Initiatives including but not limited to: Strategy Development, Organisation Structure, Policy Development and Deployment, Skill Assessment, Development and Recruitment, Global Sourcing and identifying Best Cost Countries.

TRANSFER TO STREAMS 11.50am - 12.00pm

STREAM ONE CHAIR SEAN CULEY, Principal, Aligned Integration (UK)

Sean Culey (CSCP, SCOR-P) is a member of the European Leadership Team of the APICS Supply Chain Council, and lives in the UK. He is a leading business transformation expert, and spent six years as CEO of business consultancy ‘SEVEN’, as well as a Principal at the global consultancy Solving Efeso. Sean also spent a decade working for Cadbury Schweppes, including 7 years as the Global Design Authority on what was the world’s largest SAP implementation.

STREAM TWO CHAIR STEPHEN HOSKINS, Principal, Stop at Nothing

Steve Hoskins is a professional corporate and function event Master of Ceremonies who brings a warm sense of wit and charm and well-organised event timing all in one package. A highly experienced and professional senior manager with major multinational corporations in his previous career, he knows how to ask the right questions to keep plenary sessions, panels and large rooms of delegates interested and entertained.

STREAM THREE CHAIR VICTORIA WHITAKER, Head of Australia, Global Reporting Initiative

Victoria Whitaker heads the Global Reporting Initiative in Australia. Global Reporting Initiative (GRI) is the developer of the world’s most widely used sustainability reporting framework. This framework sets out the principles and indicators that organisations can use to measure and report their economic, environmental, and social performance. GRI Focal Point Australia works to improve the uptake, usefulness and quality of sustainability reporting in Australia. Since completing a master degree in sustainability, Victoria has gained 13 years international experience in sustainability across academia, business, not-for-profits and government.

STREAM FOUR CHAIR PETER GRIFFITHS, National Partner, Business Performance Services, KPMG

Peter Griffiths is the National Partner in Charge of the Business Performance Services team within KPMG’s Management Consulting group, as well as the National Leader of the Supply Chain Service Network. Peter’s responsibility is to lead delivery of service offerings in key Commercial and Government clients leveraging his military and industrial experience in business planning, operations, maintenance, logistics and technology from the past 20 years. He has led a number of major transformation projects in both industry (Repco, Bonlac Foods, Telstra, Australia Post) and within Defence (Support Command Australia, US Army Transformation Program, Joint Logistics Command and most recently the Defence Logistics Transformation Program).

STREAM FIVE CHAIR KAREN LIVEY, Principal, Leadership Keys

Karen’s leadership techniques give participants the ability to rewire their brains to become better leaders. She EMPOWERS and unlocks the potential of their leadership capabilities by taking advantage of the new learnings in brain science. Through her psychology, neuroscience, business experience, and qualifications, Karen is able to show people how to ‘rewire’ their brains to achieve their own greatness. She has created simple and practical techniques that can be used across every level of the organisation. Karen works closely with a broad range of industries and organisations, from local government departments to global companies with emerging and experienced.

Session1 12.00pm - 12.40pm1 INNOVATION & TECHNOLOGY TRANSFORMATION 12.00pm - 12.40pm

Case Study - Real Time Market Driven S&OP

SHAWN KWON, Head of Business Strategy & Innovation, Samsung Electronics

Samsung Electronics has been recognised as the number one Supply Chain in Asia Pacific by analyst group Gartner for 2014. In this session, the company’s Head of Business Strategy & Innovation will share insights from their quest for real-time, market-driven S&OP. The session will touch on: • Retail and Manufacturing in today’s market - key highlights and challenges • Key requirements and strategy for changing industry environment • How Samsung is managing change

SOON YOUNG (SHAWN) KWON is Head of Business Strategy and Innovation for Samsung Electronics Australia. He works very closely with President of Samsung Electronics Australia to set up and drive corporate-wide strategy and planning. His responsibilities also include Corporate Supply Chain Strategy & Improvement, Process Innovation and Market Intelligence. Prior to Samsung, he worked in a number of key roles at SAP, JDA, IBM and PwC Consulting in Korea, USA, Australia and Singapore. He brings a deep understanding of data and information technology from this experience, and how they can be harnessed to drive innovation across the entire value chain.

2 FUTURE TRENDS & COMPETITIVE DRIVERS 12.00pm - 12.40pm

International keynote presentation - Supply Chain Strategies for AsiaMARK MILLAR, Managing Partner, M Power Associates – Gateway to Knowledge and Networks

DAY ONE



With companies seeking alternative and additional sources of growth, revenue and profits - the spotlight is increasingly focused on the Asia region. In addition to outsourcing and offshoring procurement and production to lower cost economies, businesses are also seeking to tap into the rising consumerism across Asia. However, Asia may be one region but it is certainly not one market - it is a massive geography comprising many different markets with a wide variety of supply chain challenges and opportunities. This session will explore the need for agile supply chains amongst the complex dynamics and the changing landscape in the ‘Asia Era’ and discuss the associated distribution challenges and opportunities for shippers and service providers. The Speaker will explore China’s future role in global supply chains and discuss where-next for low cost manufacturing, including on-the-ground supply chain insights based on visits into some of the rapidly developing and emerging markets in Asia, including the logistics landscape across key ASEAN markets of Vietnam, Indonesia, Philippines and Myanmar.

MARK MILLAR leverages 25 years global business experience to provide value for clients with independent and informed perspectives on their supply chain strategies in Asia. Mark’s ‘Asia Supply Chain Insights’ series of corporate briefings, consultations and seminars help companies navigate the complex landscapes in China and ASEAN, improve the efficiency of their supply chain ecosystems and make better informed business decisions. Mark is a Visiting Lecturer at Hong Kong Polytechnic University and has delivered Guest Lectures at Georgia Tech (Atlanta and Hong Kong), RMIT (Ho Chi Minh City) and SP Jain (Dubai and Singapore) and HKU SPACE in Hong Kong.

3 SUSTAINABILITY, SECURITY & RISK MANAGEMENT 12.00pm - 12.40pm

Case Study - Risk & Resilience in The Antarctic Supply Chain – A Historical Perspective

ROGER KNOWLES, Supply Chain Manager, Australian Antarctic Division

The Australian Antarctic Division has been facing unique supply chain and operational logistics challenges in supporting scientific research and maintaining stations on the highest, driest, coldest, windiest and emptiest place on Earth since Sir Douglas Mawson established a base at Cape Denison, Commonwealth Bay in far eastern sector of the Australian Antarctic Territory, in 1911. From then until now the challenge to manage and mitigate risks through creating more resilient supply chains has remained constant. This case study looks at those supply chain challenges from a historical perspective and considers how the supply chain management has evolved over the years.

ROGER KNOWLES is the Supply Chain Manager for the Australian Antarctic Division. He has been with the Australian Antarctic Program for 12 years and has been to the Antarctic continent and the sub Antarctic on many occasions. Prior to working for the Australian Antarctic Division Roger spent 21 years in the Royal Australian Air Force in a variety of operational and logistics management roles before going to BAE Systems (formerly British Aerospace) as the Supply Manager. Roger was involved in setting up a green field supply chain for BAE for the Royal Australian Air Force, Hawk Lead-in Fighter Project. The need for a sea change saw Roger move to Tasmania and his experience in operational logistics enabled him to undertake the challenges of his current role with the Australian Antarctic Division.

4 PLANNING FORECASTING & PROCESS OPTIMISATION 12.00pm - 12.40pm

International Case Study - Planning for Future Growth: Scaling the Growth Mountain at Kathmandu

CALEB NICOLSON, General Manager, Group Supply Chain, Kathmandu (NZ)

In October 2014 Kathmandu implemented a new ERP system, including new WMS and Demand planning. The systems are part of the Microsoft AX suite and were designed to help the company manage and prepare for the rapid growth, which has seen it quickly become the leading brand of outdoor and travel clothing and equipment in Australasia. This session will discuss:• Focussing on the challenge of growth and the requirement for systems investment to support supply chain capabilities and efficiencies• Scope of project and expected benefits• Project process and key learnings• Deep dive on online and our approach to omni-channel

As GM Group Supply Chain, CALEB NICOLSON is accountable for Supply Chain strategy, operations and budgetary control for operations in Australia, New Zealand and the UK. He leads a team of more than 100, responsible for International Supply Chain, Domestic Warehousing & Freight, Supply Chain Planning and Inventory Management across Kathmandu’s retail and online supply chain. The Kathmandu engagement has been a constant change agenda with major infrastructure projects including DC builds in Australia and New Zealand, implementing 3PL partners in 3 countries, implementing WMS, ERP and supply chain planning software and most importantly building a team to both deliver this change and run the operations. Caleb has over 15 years of leadership and experience in retail transformation.

5 LEADERSHIP & HUMAN CAPITAL 12.00pm - 12.40pm

International Case Study - Nourishing Talent – Cargill’s Approach to Identifying and Developing Talent DANIELE MELDOLESI, General Manager, Cargill (Italy)

Cargill provides food, agriculture, financial and industrial products and services to the world. It employs over 142,000 employees in 67 countries. Managing talent - ensuring employees stay, perform, develop and grow - is fundamental to Cargill’s operating ability. At Cargill, company leaders believe the best criteria for identifying talent are performance and agility. Top managers perform employee assessments jointly in order to map people’s skills and create succession and development plans. In this presentation, Danielle will share his experience of applying these approaches for talent management success at Cargill’s Italian operation.Learning outcomes: • Talent is rare, but worth it • It’s not only about processes • Monitor, invest, connect, create

DANIELE MELDOLESI is General Manager of the Italian site (Turnover of 180 Mil Euro) of the Starch & Sweeteners BU of CARGILL, multinational company operating in Food Ingredients Industry. Previously, he was Managing Director of the Italian site and Member of the Executive Committee of CROWN AEROSOLS EUROPE, Leader in metal packaging sector for aerosols. Graduated in Mechanical Engineering, MBA, European Logistics Association Master certified.

LUNCH IN THE SMART EXPO 12.40pm - 2.10pm

DAY ONE



Session 2 2.10pm - 2.50pm1 INNOVATION & TECHNOLOGY TRANSFORMATION 2.10pm - 2.50pm

Interactive Panel Discussion - Technology, Data and Analytics Trends Reshaping the Future of Supply Moderator: DR DEAN ECONOMOU, Technology Strategist NICTA

Panellists:MATT GIBSON, Head of Supply Chain & Information Services, BASFCATE HULL, Founder & CEO, FreightexchangeSEAN CULEY, Principal, Aligned Integration (UK)PAUL ORMONDE-JAMES, Managing Partner, CybertrekkingJOSEPH FOTIA, Supply Chain Director Oceania, Beam Suntory

• What are the key technology trends that are impacting on supply chain and logistics?• How can big data and analytics be harnessed to optimise and improve supply chain performance?• Future Visions – identifying the three biggest technology game-changers for supply chain managers?

DR DEAN ECONOMOU’S career spans the research, commercial and government sectors. Dean joined NICTA in 2008 reporting to the CEO to investigate the use of ICT in urban environments and to develop Smart Infrastructure capability. He was part of the team which developed NICTA’s R and D services business and is currently working on projects across the Digital Economy, Transport, Infrastructure and Logistics. He also convenes the Media Thought Leaders Group for the Australian Centre for Broadband Innovation. Dean is a frequent keynote speaker, a business advisor/mentor in the start-up community, and has provided policy input to the Australian government on the Internet, Built Environment, Broadband Technology, Smart Infrastructure and Cloud Computing.

MATTHEW GIBSON has around 20 years Supply Chain experience, across FMCG, solution and service provision and currently as Head of Supply Chain for BASF Australia. He has had deep experience in the design, implementation and operation of different system and physical logistics networks, both as a customer and a 3PL provider. A particular relevant interest is understanding the capabilities and limitations of technologies across manufacturing and distribution Supply Chains.

CATE HULL is CEO of Freight Exchange, a global distribution system for line-haul freight. Prior to starting FreightExchange, Cate founded big data firm c8consulting, was the Oceania Practice Lead for Forensic Data Analytics at E&Y. She has lead numerous initiatives for companies in the manufacturing, retailing, mining and financial services industries. Her approach to business is data driven, and she is passionate about using data and technology to help drive measurable change for the better.

SEAN CULEY is a leading business transformation expert, and spent six years as CEO of business consultancy ‘SEVEN’, as well as a Principal at the global consultancy Solving Efeso. Sean also spent a decade working for Cadbury Schweppes, including 7 years as the Global Design Authority on what was the world’s largest SAP implementation.

PAUL ORMONDE-JAMES has held leadership positions at the nexus of business and technology at Australia Post, MBF Australia, Echo Entertainment Group, Tab Limited, ABB and Boral. He also served as Head of Global Intelligence at the World Bank. Paul is experienced in all forms of technology/ ICT applications, financial management, strategic intent and project management across many industries. A recognised Global Speaker across diverse industries in leveraging innovation for commercial gains and organisational growth. Paul speaks on disruptive technologies that affect corporate strategy and effective decision-making, enjoys challenging the status quo for productive insights.

JOSEPH FOTIA started his career at Mars, where he worked for 10 years in roles across Finance, Sales & Project Management. He joined Orica Mining Services in 2010, where he held a leading role in transforming its S&OP process to an A-class standard. In Oct 2013, he joined Beam Suntory and is currently a member of the APICSau NSW Chapter Committee. Joseph holds a degree in Chemical Engineering & Business Administration from RMIT, an AGSM Executive MBA and the APICS CPIM & CSCP certifications.


Interactive Panel Discussion - Capability Management & Continuous Improvement for Supply & Logistics

Moderator: STEPHEN HOSKINS, Principal, Stop At Nothing

Panellists:MAUD PILFERT, Commercial Logistics & Continuous Improvement Manager, Schneider ElectricANISA MAKALIC, Head of Supply Chain – Tip Top ANZ, George Weston FoodsJACK S. WHITE, Supply Chain Leader – Asia Pacific, Dupont (China)ABE ESHKENAZI, Chief Executive Officer, APICS (USA)

• What are the key capabilities trequired to ensure success for supply chain & logistics now, and over the years ahead?• How can you analyse and identify capability shortfalls? What’s the best way to rectify them?• What are the keys to building a culture of continuous improvement?• Exploring the links between CI, capability management and supply chain transformation MAUD PILFERT is responsible for managing the commercial logistics project and deploying a tailored supply chain model and customer process capabilities. Her role also involves the management of the continuous improvement engineers to enhance DC productivity and SPS. A Certified Supply Chain professional with a Masters in Project Management, Team Coaching and International Business, Maud has been working in logistics for 10 years, including experience at Schneider Electric and previously at Caterpillar.

ANISA MAKALIC is the Head of Supply Chain for Tip Top Australia/New Zealand. Anisa manages the performance, on-going capability development and continuous improvement of the Tip Top Supply Chain Function. Anisa has over 10 years experience supporting organisations with the identification and delivery of strategic business improvement opportunities across the end-to-end supply chain. In various roles, including external and internal consulting, she has led successful programs within Retail, FMCG, Consumer High Tech,

DAY ONE



Telecom, Construction, Agri-Business and Pharmaceutical industries across Europe, North America and Australasia. Her specialties include: Supply Chain Strategy and Planning, Integrated Business Planning, Working Capital Optimisation, Operating Model Design, Change Management, Project and Programme Management

JACK WHITE is in charge of supply chain strategy, improvement and execution for DuPont Performance Polymers Asia operations. Jack has led global implementation of demand driven fulfillment for a major DuPont business unit and is currently leading strategy development and capability deployment in Asia. Jack has worked with DuPont for over 27 years and has had operations and supply chain leadership roles in Europe, the US, and Asia.

ABE ESHKENAZI currently serves as the chief executive officer for APICS. Prior to joining APICS, Abe was the managing director for the Operations Consulting Group of American Express Tax and Business Services. Abe has provided business, operational, and compliance consulting services to professional service organizations, associations, and tax-exempt and government organizations. His leadership role included project management, business process redesign, and individual and organizational alignment; including design and implementation of outsource strategies. Abe has been a frequent speaker on outsourcing, nonprofit mergers, and strategic alliances.


Interactive Panel Discussion - Leveraging Sustainability as a Key Business Driver

Moderator: RICHARD BOELE, Director, Global Compact Network Australia

Panellists:VICTORIA WHITAKER, Head of Australia, Global Reporting InitiativeANITA HOUSEHAM, Manager, Supply Chain Sustainability, UN Global Compact (NY)

RICHARD BOELE is an international accountability expert, having specialised in a rights-based approach to social accountability and assessment for over 17 years. That period has seen him build an impressive body of global experience that spans civil society, private and public sectors at all levels from working with local community organisations and global companies to the United Nations. Richard has extensive experience of managing human rights impacts, issues and cross-cultural differences from his time as The Body Shop’s global Human Rights Manager and before that, as Communications Director for an international human rights organization.

VICTORIA WHITAKER heads the Global Reporting Initiative in Australia. Global Reporting Initiative (GRI) is the developer of the world’s most widely used sustainability reporting framework. This framework sets out the principles and indicators that organisations can use to measure and report their economic, environmental, and social performance. GRI Focal Point Australia works to improve the uptake, usefulness and quality of sustainability reporting in Australia. Since completing a master degree in sustainability, Victoria has gained 13 years international experience in sustainability across academia, business, not-for-profits and government.

ANITA HOUSEHAM is Programme Manager and Policy Advisor at the United Nations Global Compact Office – which is the UN office that administers the UN Global Compact. The Global Compact is the UN’s voluntary corporate citizenship initiative in the areas of human rights, labour standards, the environment and anti-corruption. Anita manages the supply chain sustainability work-stream, along with the Global Compact Office’s policy and legal affairs and provides advisory support to other issue areas related to human rights, labour rights and supply chain sustainability. Anita has an Honours LLB (Bachelor of Laws) in European Legal Studies from Lancaster University and graduated in 2005 with a Masters of International Business Law at the School of Oriental and African Studies in London.


International Keynote Presentation - Transforming your Supply Chain into a Strategic Growth EnablerTOM MAYOR, Partner & Global Leader KPMG Supply Chain Centre of Excellence, KPMG (USA)

Is your supply chain a strategic growth enabler? Transforming the supply chain for growth spans both Customer and Supply Chain capabilities, beginning with a robust understanding of both consumer and channel service requirements and, most importantly, the game changers for both.

TOM MAYOR is based in the Cleveland office. With over 20 years consulting experience, he focuses on supply and manufacturing strategy, operations turnaround, purchasing and supply base management. His consulting experience spans a broad range of discrete-products industries including Consumer, Aerospace, Industrials, Construction Products and Automotive. Tom serves as Co-Chairman of the Master of Supply Chain Management Corporate Advisory Council for the University of Michigan’s Ross School of Business.


Interactive Panel Discussion - Attracting and Retaining Talent for the Next Generation

Moderator: KAREN LIVEY, Principal Leadership Keys

Panellists:DANIELE MELDOLESI, General Manager, Cargill (Italy)PETA IRVING, Executive Committee Member, Women in Supply ChainSHAMS RAHMAN, Professor of Supply Chain Management, Deputy Head of School, Research and Innovation, RMIT

DANIELE MELDOLESI is General Manager of the Italian site (Turnover of 180 Mil Euro) of the Starch & Sweeteners BU of CARGILL, multinational company operating in Food Ingredients Industry. Previously, he was Managing Director of the Italian site and Member of the Executive Committee of CROWN AEROSOLS EUROPE, Leader in metal packaging sector for aerosols. Graduated in Mechanical Engineering, MBA, European Logistics Association Master certified.

PETA IRVING has almost 30 years in the Australian Defence Force and has gained a wealth of experience working across multiple areas of supply chain. Peta specialises in developing cost efficiencies through defining requirements for successful projects. Today Peta uses her experience and expertise in supply chain processes and project management in her consulting and learning practice. In addition she continues to teach and mentor higher education students. Peta was a significant contributor for the 2010 ‘Making Women Visible – The unseen gender in transport and logistics’ and lead the research and writing team for this paper ‘Improving Women’s Visibility – The unseen gender in transport and logistics’.

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DR SHAMS RAHMAN is a Professor of Supply Chain Management at the School of Business IT and Logistics, RMIT University. He is also the Deputy Head of School, Research and Innovation. Professor Rahman is dedicated to interdisciplinary education and integrated approaches to solving supply chain problems. Professor Rahman has worked with several universities in Australia, United Kingdom, and Thailand. Professor Rahman’s work has focused on sustainable supply chain, talent management, lean-six sigma, reverse logistics, and theory of constraints. He is on the editorial board of fourteen international journals and a foundation member of the International Advisory Committee of the Asia-Pacific Federation of Logistics & Supply Chain Systems.

TRANSFER TO STREAMS 2.50pm - 3.00pm


Case Study - When is Vending Not Vending?

DAVID QUAYLE, Managing Director, Australia & New Zealand, Apex Supply Chain Solutions

The presentation will highlight how the use of industrial vending machines can impact the supply chain industry from controlled provision of PPE, consumable and vehicle parts to control of individual assets (bar code readers, tools etc) to centralized point of delivery solutions for parcel delivery services. The presentation will call on multiple case studies from the vending industry overseas, highlighting cost savings and productivity improvements.

DAVID QUAYLE is the Managing Director of the Australian subsidiary of Apex Supply Chain Technologies. Apex is the leading global provider of industrial vending solutions and is the only OEM with a direct presence in Australia. Prior to setting up the Apex business in Australia, David managed businesses in industries as diverse as mining Automation to construction and IT. He has a degree in Engineering and a Masters.


Research Session - The Personal Supply Chain

CHARLIE MACDONALD, General Manager, Manufacturing, Transport & Logistics Industry Executive – Industry Centre of Excellence, Telstra GARETH JUDE, Retail Industry Executive, Telstra

Connected Consumers want more from the supply chain. They’re prepared to pay a premium for a better service. They’re even willing to help co-create a supply chain that delivers value to everyone. So why aren’t they getting what they want? And what happens when you give them what they need? A new research paper from Telstra looks at the potential of the Personal Supply chain to transform the relationships that Retailers, Manufacturers and Transport organisations have with their Consumers and how his new value network can create benefits for all. (The report “The Personal Supply Chain” can be found at http://www.telstraglobal.com/thepersonalsupplychain).

CHARLIE MACDONALD has spent over 20 years in a variety of leadership roles in the express logistics sector based in Europe, Asia and, since 2004, Australia. In these roles, he has developed and deployed mobility, Supply Chain visibility and customs clearances solutions globally. In 2012, Charlie was appointed Manufacturing Transport and Logistics Industry Executive in Telstra’s Industry Development team. Charlie holds a Bachelor of Science in Fuel and Energy Engineering from the University of Leeds and is currently Chair of the Australian Logistics Councils ICT working group and sits on the CILT Australia’s NSW board.

GARETH JUDE was born in the UK and educated in the UK, USA and Australia. He has spent the last 20 years in a variety of senior sales, marketing and general management roles including 2 years as CEO of a an Australian sporting goods retailer and 7 years in the DSE division of Woolworth’s responsible for group wide merchandise management, marketing and store planning. Gareth has also spent a number of years consulting to retailers and teaching retail at Sydney, Macquarie and Shanghai Jiao Tong Universities. He has won citations for teaching excellence at Sydney University.


Case Study - Traceability, Food Safety Standards and the Challenges for The Australian Food Industry

JAMES WHITTAKER, Head of Supplier Management and Product Quality, Coles Brand, Coles Supermarkets

The supply chain for food manufacturers in Australia is becoming increasing complex and presents new challenges for food safety in light of food-borne illness, consumer expectations, and ingredient integrity. James will discuss the COLES approach to managing these issues to ensure quality through a focus on traceability and supply chain.

JAMES WHITTAKER works as Head of Supplier Management: Product Quality and Safety for Coles Supermarkets based in Melbourne Australia. James’s role is to lead the Supplier Quality, Safety and Governance programs across the Coles food and non-food business. Before joining Coles in 2012, James worked in California where he was involved with the start-up of Fresh and Easy Neighbourhood Market and lead the Supplier and Product Quality Teams. James was also a key member in the design of Fresh and Easy state-of-the-art retail manufacturing facilities.


Future VisionsSHAUN GATES, Managing Director, LEXIAN SOLUTIONS

• Creating context: Historically optimising islands of inventory - pro/cons of this approach• Considering risk, Buffers and Constraints and how the “old” method fails to take all of these into account.• Optimising inventory buffers to manage risk• Understanding how the ‘island’ approach fails and how the Multi-Echelon methodology is far superior

DAY ONE



• Operational flexibility: Moving from ‘optimising inventory’ to ‘optimising inventory flows’• Exploring operational and tactical benefits• Embracing Supply Chain Complexity• Investigating how “Best in Class” companies see Supply Chain complexity not as a problem but as an opportunity to create competitive

advantage!CASE STUDIES: Telstra, Food Manufacturer, Automotive spares distributor

SHAUN GATES holds degrees in science, chemical engineering and has an MBA. He has worked for a number of organisations, including Unilever South Africa, where he held the National Planning role for three years. In 1998 Shaun joined Linfox and then led a management buy-out of Lexian Solutions from Linfox in 2003. He has led the business since then. Shaun is passionate about using optimisation software to help businesses make more money! Shaun has consulted to a number of companies in South Africa and Australia and has implemented inventory optimisation projects at Bunnings Forest Products, Bonds, Berlei, Capral Aluminium, Norgren, O’Brien and Pacific Brands amongst others in Australia.


Case Study - Talent Development in Supply Chain Management: An Industry-Academia Collaborative Approach

DR SHAMS RAHMAN, Professor of Supply Chain Management, Deputy Head of School, Research and Innovation, RMIT

The success in supply management and logistics depends on whether organizations can attract, develop, and retain individuals with the right skills and capabilities. The question is what are the right competencies and skills required by successful supply chain professionals, and how to design and deliver relevant skills development programs. Drawing upon author’s own research, this presentation highlights the importance of industry-academia partnership in assessing, designing and delivering the right program and developing right talent for the logistics and supply chain industry in the regional context.

DR SHAMS RAHMAN is a Professor of Supply Chain Management at the School of Business IT and Logistics, RMIT University. He is also the Deputy Head of School, Research and Innovation. Professor Rahman is dedicated to interdisciplinary education and integrated approaches to solving supply chain problems. Professor Rahman’s work has focused on sustainable supply chain, talent management, lean-six sigma, reverse logistics, and theory of constraints. He is on the editorial board of fourteen international journals and a foundation member of the International Advisory Committee of the Asia-Pacific Federation of Logistics & Supply Chain Systems.

AFTERNOON TEA IN THE SMART EXPO 3.40pm - 4.10pm


Case Study - Effectively Managing an End-To-End ERP Implementation

MARK LAMBERT, Supply Chain Operations Manager, Glaxo Smith Kline

GSK is one of the world’s leading pharmaceutical companies and has a mission to help people Do More, Feel Better, and Live Longer. This case study outlines the actions taken to effectively manage supply and distribution during transition from its existing ERP system to a globally aligned SAP platform. The case study will cover the learnings gathered by its local supply chain team through its use of various tools and templates.It will highlight how the local supply chain managed four streams of the business across the implementation period:• Inbound Supply • Warehouse Management • Customer Orders • Data Load activities

MARK LAMBERT is a supply chain profession with 10 years’ experience leading supply and demand functions across various divisions of GSK within ANZ. He has been a respected leader of the factory teams and supply chain departments. In these roles he led various projects that met customer needs and business goals. Most recently Mark has effectively managed ‘end to end’ ERP implementation for the ANZ business within the supply chain.


Interactive Panel Discussion - Omni-Channel Retailing – Confronting Changing Customer Behaviour

Moderator: PAS TOMASIELLO, General Manager, Integrated Systems Group, Dematic

Panellists:THOMAS O’CONNOR, Supply Chain Manager, Oceania, Louis VuittonCALEB NICOLSON, General Manager, Group Supply Chain, Kathmandu (NZ)JOHN PHILLIPS SVP, Customer Supply Chain & Global Go-To-Market, Pepsico (USA)

• How are changing customer expectations and buying preferences impacting retailing?• The rise of omni-channel retailing: What does it mean? • Turning change into opportunity – how can traditional retailers adapt to the rise of omni-channel?• What are the impacts on different retail sectors such as luxury goods, clothing, FMCG, electronics?

PAS TOMASIELLO has been with the company for over 13 years in management, systems development and consulting roles. Pas’ diverse career spans over 22 years in engineering, project management, business management and consulting fields. Whilst with Dematic’s Integrated Systems Group, Pas has been responsible for the design and development of some of the leading order fulfilment and logistics systems projects in the Asia Pacific region.

THOMAS O’CONNOR is the Supply Chain Manager at Louis Vuitton Australia and New Zealand, a subsidiary of LVMH Moet Hennessy Louis Vuitton, the global leader in luxury goods. He holds an Executive MBA and prior to entering the field of Supply Chain & Logistics owned and operated his own SME whilst also working as a civil engineer, project manager and accountant.

DAY ONE



CALEB NICOLSON is accountable for Supply Chain strategy, operations and budgetary control for operations in Australia, New Zealand and the UK. He leads a team of more than 100, responsible for International Supply Chain, Domestic Warehousing & Freight, Supply Chain Planning and Inventory Management across Kathmandu’s retail and online supply chain. The Kathmandu engagement has been a constant change agenda with major infrastructure projects including DC builds in Australia and New Zealand, implementing 3PL partners in 3 countries, implementing WMS, ERP and supply chain planning software and most importantly building a team to both deliver this change and run the operations.

JOHN PHILLIPS has been with PepsiCo for over 26 years and has worked in a number of different sales and field operations roles since joining the company as a route salesperson with Frito-Lay. Prior to his current role, John was Vice President of Customer Delivery Systems for Frito-Lay North America where he led the development and implementation of new DSD delivery systems and the development of the next generation of frontline handheld computers for the DSD sales force. In his current role, John is responsible for working with PepsiCo’s largest customers on supply chain and collaboration initiatives to drive both effectiveness and efficiency across the shared supply chains. His team also leads PepsiCo’s internal network strategy design.


Is Worker Fatigue a Risk to your Business?

LEN PEARSON, General Manager & Executive Director, InterdynamicsGREG WEBSTER, Business Development Manager, Microster

Fatigue is a recurring theme in workplace accidents/incidents. The risks posed by fatigue in the workplace multiply when heavy equipment or handling of hazardous materials is involved without adequate rest between shifts. Every employer is legally responsible for ensuring workers are free of risk and safe whilst at work. Through effective Fatigue Risk Management, organisations are able to minimise the levels of risk and injury associated with worker fatigue, and in turn translate better fatigue management into improved performance and increased productivity. Discovering unique patterns in the workplace associated with fatigue and accidents/incidents enables managers to more effectively determine and manage the relationship between rosters, work cycles, overtime allocation and staff numbers. By building and transacting fatigue critiqued rosters you then can calculate hourly fatigue scores, allowing you to quantify, compare and predict fatigue related risks when planning future rostering strategies.

LEN PEARSON draws upon his 40+ years of business experience in banking, manufacturing and consulting to ensure successful delivery of client focused projects. During his 22 year career with InterDynamics Len has directed the implementation of FAID® software based FRMS solutions within numerous major companies in the rail, mining, energy, medical emergency, manufacturing, aviation, marine, and road transport modalities in Australia, New Zealand, USA, Canada, Europe and the UK.

GREG WEBSTER draws upon his 20+ years of business experience within supply chain and workforce management in retail, finance, health, manufacturing and consulting to ensure successful delivery of client focused projects. During his career Greg has worked with his professional service team as they implement Microster E-tivity Workforce Management with the DLL that integrates with the FAID® database. Major companies in the rail, mining, energy, medical emergency, manufacturing, aviation, marine, and road transport modalities in Australia and New Zealand are using Microster E-tivity workforce Management to manage fatigue.


Case Study - The Need for Speed in a Multi-Channel World

ALBERT KNEZEVIC, Director, A Turn Key Solution

Using benchmarking and pilot programmes to identify the right supply chain model• The piloting process and key measurements • Understanding the need for speed in a multi-channel world• Do’s and don’ts for pilot programmes • Building the overall case for investment

ALBERT KNEZEVIC is a supply chain professional with over 24 years of experience at Executive Management level and consulting leadership roles across diverse industries, both Nationally and Internationally. Albert has a proven history in strategy formulation, business management and transformation across diverse industries. His specialties include: Supply Chain Strategy Development and Deployment, Business Integration and Rationalisation, Business Process Improvement & Technology Deployment, Supply Chain Operations & Logistics Management, Supply Chain Simulation Modelling, Supply Chain Optimisation, 3PL Engagement, Establishment and Relocation, Tenders, Contracts & Negotiation.


Research Session - Making Women Visible: The Unseen Gender in Supply Chain & LogisticsPETA IRVING, Lecturer, Victoria University, Executive Committee Member, Women In Supply Chain

Peta Irving will share insights from the latest research into the need for attracting greater participation from women in the industry. It goes beyond training and education to outline as many options as possible for attracting and retaining talented women in transport and logistics, as well as identifying impediments to entering the industry. Because of the tight recruitment market, growing skills shortages, approaching exit of baby boomers from the workforce, male-dominated image and the overall culture and attitudes within the established workforce it is difficult to attract more women and retain those women already working in the industry. The action plan recognises it is important to communicate the professional nature of the industry and the wider opportunities and benefits available to women in the transport and logistics industry.

PETA IRVING has almost 30 years in the Australian Defence Force and has gained a wealth of experience whilst working across multiple areas of supply chain. Peta specialises in developing cost efficiencies through defining requirements for successful projects. Currently Peta uses her experience and expertise in supply chain processes and project management in her consulting and learning practice. Peta was a significant contributor for the 2010 ‘Making Women Visible – The unseen gender in transport and logistics’ and lead the research and writing team for this paper ‘Improving Women’s Visibility – The unseen gender in transport and logistics’.

DAY ONE



Transfer to Plenary Room 4.50pm - 5.00pm

INTERNATIONAL KEYNOTE PRESENTATION 5.00pm - 5.45pmThe Future Of E-Commerce: The Latest Trends And Their Impact On Web And Omni-Channel Retailing

KIM BAUDRY, Market Development Director, Dematic (USA)

The emergence of online buying has forever changed the North American shopping experience. Construction of glittering shopping malls is dwindling; “super-sized” stores are shrinking; traditional bricks and mortar stores are trying to stay relevant as web-only retailers continue to grow. Adding to the mix is the entrance of enormous global internet retailers. Online sales are expected to top US$320 billion in the US alone in 2015 and continue to grow between 10-15% per year. What does all of this mean to the future of commerce and the supply chain? The North American consumer has changed their expectations – they want to buy anything, anywhere and they want it now! Meeting these expectations while trying to predict the future is no easy task. If companies do not adopt nimble management of their products, service levels, marketing, pricing and supply chain, they are likely to become obsolete. In this session, Kim will share information on the transformation of the e-commerce and retail market places and will provide insight into topics such as:• What are the latest trends in e-commerce and retail shopping? • Omnichannel: what does it really mean and how are leading companies changing their game?• How will companies meet the expectations of the ever-evolving consumer?• How is the supply chain transforming and why is it critical to the success of companies?

KIM BAUDRY is responsible for supporting the company’s efforts in sales, solution design, and R & D for the e-commerce, retail, apparel and healthcare markets. She has over 15 years of experience in the field of supply chain and materials handling technology. Kim has presented on numerous topics for the Retail Industry Leaders Association, as well as presenting at the National Retail Federation’s Supply Chain Summit.

Closing Remarks from the MC Stephen Hoskins 5.45pm - 5.55pm

Networking Cocktail Reception 6.00pm

DAY ONE / DAY TWO

Day 2 Wednesday May 27, 2015Registration 7.00am - 7.30am

INTERNATIONAL KEYNOTE BREAKFAST 7.30am - 9.00amTransformers: The Rise of Supply Chain 3.0 – The Automated Supply Chain

SEAN CULEY, Principal, Aligned Integration (UK)

Sean Culey will discuss the latest developments in Supply Chain automation and present a glimpse into the near future where the Value Chain becomes fully automated from demand capture to fulfilment, and the impact this will have on businesses worldwide. This change will enable companies in control of their Supply Chains to rapidly align the automated elements together to transform their Supply Chains in order to achieve new levels of operational performance. In this session Sean will discuss: • The rise of consumer facing technology and how the development of the Cloud and Big Data Analytics has enabled the creation of new,

game changing business models • The rise of intelligent, low cost automation across the Supply Chain and how science fiction is rapidly becoming business reality • The rise of re-sourcing and more customer centric network decisions - and the effect this will have on low cost labour sources and blue

collar workers • An accompanying article to this presentation was published in The European Business Review, a copy of which will be available for all delegates

SEAN CULEY (CSCP, SCOR-P) is a leading business transformation expert, and spent six years as CEO of business consultancy ‘SEVEN’, as well as a Principal at the global consultancy Solving Efeso. Sean also spent a decade working for Cadbury Schweppes, including 7 years as the Global Design Authority on what was the world’s largest SAP implementation. Sean has worked around the globe helping companies create dramatic increases in profitability and employee engagement through the strategic alignment and functional integration of their people, processes, systems and data. He helps companies progress from functional silos into end-to-end, integrated, customer and profit focused Value Chain teams that enable continual improvement and innovation through the alignment of Strategic, Planning, Management and Execution activities. He has 20 years’ experience of creating value from ERP investments such as SAP, and is an expert in helping companies to understand how to realise the value of these investments.

Opening Remarks from the MC 9.00am - 9.10am

INTERNATIONAL KEYNOTE PRESENTATION 9.10am - 10.40amThe Convergence of the Physical and Digital Worlds

JOHN PHILLIPS, SVP Customer Supply Chain & Go-to-Market, PEPSICO (USA)

Dramatic change has occurred across the consumer value chain since the creation of the first UPC code. There has been an explosion of new technologies and devices that are fundamentally changing how retailers and manufacturers operate. Succeeding in the future will require a much higher degree of collaboration and integration across the core functions of marketing & merchandising, IT and supply chain. Yet cross-functional collaboration is only part of the challenge. Winning going forward will take both cross-functional and cross-company



(retailer and manufacturer) collaboration. Those who master the convergence of the physical and digital worlds will become the market leaders. We all need to open our minds to the ways each of us can leverage these new technologies. John will share examples from PepsiCo and across the industry on how these trends are transforming every aspect of our daily lives. In this program, you will gain the secrets of:• Mastering both cross-functional and cross company collaboration. • How to leverage the digital world by harnessing the power of technology

JOHN PHILLIPS has been with PepsiCo for over 26 years and has worked in a number of different sales and field operations roles since joining the company as a route salesperson with Frito-Lay. Prior to his current role, John was Vice President of Customer Delivery Systems for Frito-Lay North America where he led the development and implementation of new DSD delivery systems and the development of the next generation of frontline handheld computers for the DSD sales force. In his current role, John is responsible for working with PepsiCo’s largest customers on supply chain and collaboration initiatives to drive both effectiveness and efficiency across the shared supply chains. His team also leads PepsiCo’s internal network strategy design.

MORNING TEA IN THE SMART EXPO 10.40am - 11.20am

STREAM ONE CHAIR DR PIETER NAGEL, Chief Executive Officer, Association For Supply Chain Innovation

Dr Nagel has spent his whole working career of more than 30-years, in Logistics. He has achieved a dynamic balance between corporate, consulting and academic positions and has always endeavoured to advance the logistics profession. He developed an international reputation as a leader in Supply Chain Strategy. Throughout his extensive career, he has amassed substantial global experience in the corporate, consulting and academic logistics environments. His experience has given strong legitimacy to the development of his vision for logistics to be a recognised profession rather than just a view on a collection of operational aspects. He has undertaken strategic global projects in all three arenas and has worked on all major continents providing logistics expertise to the petrochemical, defence, banking and finance and retail sectors. Key among his significant achievements has been his pivotal role in the establishment of three key university research and learning institutes. He identifies the global re-structure of the logistics of a petrochemical company as one of his most satisfying corporate achievements.

STREAM TWO CHAIR STEPHEN HOSKINS, Principal, Stop at Nothing

Steve Hoskins is a professional corporate and function event Master of Ceremonies who brings a warm sense of wit and charm and well-organised event timing all in one package. A highly experienced and professional senior manager with major multinational corporations in his previous career, he knows how to ask the right questions to keep plenary sessions, panels and large rooms of delegates interested and entertained.

STREAM THREE CHAIR To be Confirmed

STREAM FOUR CHAIR PETER GRIFFITHS, National Partner, Business Performance Services, KPMG

Peter Griffiths is the National Partner in Charge of the Business Performance Services team within KPMG’s Management Consulting group, as well as the National Leader of the Supply Chain Service Network. Peter’s responsibility is to lead delivery of service offerings in key Commercial and Government clients leveraging his military and industrial experience in business planning, operations, maintenance, logistics and technology from the past 20 years. He has led a number of major transformation projects in both industry (Repco, Bonlac Foods, Telstra, Australia Post) and within Defence (Support Command Australia, US Army Transformation Program, Joint Logistics Command and most recently the Defence Logistics Transformation Program).

STREAM FIVE CHAIR ABE ESHKENAZI, CEO, APICS (USA)

Abe Eshkenazi currently serves as the chief executive officer for APICS. Prior to joining APICS, Abe was the managing director for the Operations Consulting Group of American Express Tax and Business Services. Abe has provided business, operational, and compliance consulting services to professional service organizations, associations, and tax-exempt and government organizations. His leadership role included project management, business process redesign, and individual and organizational alignment; including design and implementation of outsource strategies. Abe has been a frequent speaker on outsourcing, nonprofit mergers, and strategic alliances.

Session 5 11.20am - 11.50am1 ASCI RESEARCH & INNOVATION 11.20am - 11.50am

Research & Survey Presentation

PIETER NAGEL, Chief Executive Officer, apicsAU, Chief Executive Officer, The Alliance For Supply Chain Innovation – ASCI

The Alliance for Supply Chain Innovation is a collaborative research initiative amongst Australian Research Institutions and Universities, operating as an incorporated company limited by guarantee. See www.asci.com.au for more details.


Future Visions - Unveiling The Crystal Ball – A Glimpse of the Future of Supply Chain Management & Innovation

TIM FOSTER, Managing Director, Asia Pacific, Chainalytics

DAY TWO



DAY TWO

In this session, Tim will outline the 5 Most Important Changes Impacting on Supply Chains:• Accelerating Customer Interaction • Transforming Market Structure • Cost Inflation • Sustainability • GlobalisationAnd also the 5 Most Important Challenges for Supply Chain Leaders:• Integrating with Business Strategy • Building Supply Chain Dexterity • Leveraging Horizontal Collaboration • Data Fuelled Decision-Making • Supply Chain Competency

TIM FOSTER is the Managing Director of Chainalytics in Asia-Pacific. Using his extensive experience and knowledge, Tim manages client development and the in-region delivery of projects which generate service and financial improvements. He has more than 12 years of supply chain consulting experience, specialising in large complex distribution network strategy, process redesign and implementation projects.

3 PRODUCTIVITY & COLLABORATION 11.20am - 11.50am

International Keynote Presentation - Supply Chain Productivity Transformation – Moving from the Wrong Chain to the Right Chain

DR EDWARD FRAZELLE, President & CEO, Logistics Resources International (USA)

The productivity performance of Australian supply chains is in desperate need of resuscitation and it is time to think outside the square to boost efficiency. Dr Ed Frazelle will provide practical insights and examples of how world-class organisations have transformed from the ‘wrong chain’ to the ‘right chain’ and as a result have increased revenues, reduced operating costs and enhanced their working capital performance.

DR EDWARD FRAZELLE provides a global perspective on Supply Chain Management and pragmatic insights into how companies can leverage and improve their supply chain and logistics performance to enhance customer services, reduce costs and optimize working capital requirements. As an educator, Dr Frazelle has trained more than 50,000 supply chain professionals in the principles of world-class supply chain logistics; as a consultant he has assisted more than 100 companies and government agencies in the implementation of RightChainTM principles; as an author he has authored, co-authored, and/or contributed to more than seven books on supply chain logistics; and as a professor he has lectured at Cornell, Northwestern, the University of Wisconsin, Waseda University, the National University of Singapore, and the Kyushi Institute of Technology.

4 PLANNING FORECASTING & PROCESS OPTIMISATION 11.20am - 11.50am

Interactive Panel Discussion - Driving Innovation Through Integrated Business Planning and S&OP Optimisation

Moderator: ED FRAZELLE, President & CEO, Logistics Resources International

Panellists:SCOTT GITHENS, Integrated Channel Inventory Manager, OnesteelSHAWN (SOON YOUNG) KWON, Head of Business Strategy & Innovation, Samsung ElectronicsMARK CHAPMAN, S&OP Manager, DiageoMIKE THOMAS, ANZ Customer Supply Chain & S&OP Development Manager, H.J. Heinz Company

• How would you define Integrated Business Planning and S&OP Optimisation?• What are the links and interdependencies between the two?• How can IBP and S&OP be leveraged to drive innovation and transformation?• What are the features of IBP and S&OP best practice? How do you get there?

DR EDWARD FRAZELLE provides a global perspective on Supply Chain Management and pragmatic insights into how companies can leverage and improve their supply chain and logistics performance to enhance customer services, reduce costs and optimize working capital requirements. As an educator, Dr Frazelle has trained more than 50,000 supply chain professionals in the principles of world-class supply chain logistics; as a consultant he has assisted more than 100 companies and government agencies in the implementation of RightChainTM principles; as an author he has authored, co-authored, and/or contributed to more than seven books on supply chain logistics; and as a professor he has lectured at Cornell, Northwestern, the University of Wisconsin, Waseda University, the National University of Singapore, and the Kyushi Institute of Technology.

SCOTT GITHENS has 8 years with OneSteel he has also held roles as National Supply Chain Planning Manager, Supply Chain Effectiveness Manager and Corporate Supply Chain Development Manager. Previously to joining the steel industry Scott was with Accenture for over 10 years as a management consultant specialising in supply chain and change management.

SOON YOUNG (SHAWN) KWON is Head of Business Strategy and Innovation for Samsung Electronics Australia.He works very closely with President of Samsung Electronics Australia to set up and drive corporate-wide strategy and planning.His responsibilities also include Corporate Supply Chain Strategy & Improvement, Process Innovation and Market Intelligence.Prior to Samsung, he worked in a number of key roles at SAP, JDA, IBM and PwC Consulting in Korea, USA, Australia and Singapore.He brings a deep understanding of data and information technology from this experience, and how they can be harnessed to drive innovation across the entire value chain.

MARK CHAPMAN has FMCG experience that spans 20 years. In his current role Mark has driven improvements across the S & OP cycle focusing on improving standards, gaining business alignment across all plans, improving forecast accuracy and implementing new forecasting system in Diageo Australia. Mark was previously the Site Manager for Diageo’s manufacturing site at Huntingwood in Western Sydney which produces over 10mill cases of alcoholic beverages for the Australian market.

MIKE THOMAS is an experienced Supply Chain Manager, with significant experience within all areas of supply chain planning within complex supply chains and manufacturing environments and additional experience in warehousing and transportation management. His specialties include: Demand and supply planning process improvement; team structure and system alignment; ERP and APS solution development, implementation and optimisation. (Particularly SAP, ECC & APO); S&OP / Integrated Business Planning; Inventory management and reduction; Multi site supply planning and capacity planning; Advanced manufacturing scheduling; Materials management and MRP; and Supply chain and operational performance measurement



5 TRANSFORMATION, CHANGE MANAGEMENT & BUSINESS AGILITY 11.20am - 11.50am

Interactive Panel Discussion - Manufacturing Industry Supply Chain Excellence

Moderator: CHARLIE MACDONALD, Industry Executive, Manufacturing, Transport & Logistics, Telstra

Panelists:ROBERT (RAJ) BRUCE, MD Australia & Regional VP Manufacturing and Supply Chain, VistaprintMIKE ANGLEY, Director, Flexibles Manufacturing, Sealed Air Corporation

Efficient supply chain management can help forward-thinking manufacturing companies minimise costs, reduce risk and increase profits to improve the business bottom-line. In order to optimize supply chain efficiency, manufacturers need tight integration between ERP and shop floor data, wider interoperability and data standards, better manufacturing intelligence and process visibility across the value chain. This panel will look at the key drivers of manufacturing industry supply chain excellence. Discussion points will include:• How can manufacturers use supply chain strategically for competitive advantage? • What are the main impediments to efficient supply chain and how can you overcome them? • How do you ensure integration of information, people, processes and products?• What does supply chain “excellence” look like? • Where is the sweet spot? Top tips for supply chain success.

CHARLIE MACDONALD has spent over 20 years in a variety of leadership roles in the express logistics sector based in Europe, Asia and, since 2004, Australia. In these roles, he has developed and deployed mobility, Supply Chain visibility and customs clearances solutions globally. In 2012, Charlie was appointed Manufacturing Transport and Logistics Industry Executive in Telstra’s Industry Development team. Charlie holds a Bachelor of Science in Fuel and Energy Engineering from the University of Leeds and is currently Chair of the Australian Logistics Councils ICT working group and sits on the CILT Australia’s NSW board.

ROBERT BRUCE is an innovative business leader who has been providing inspirational lean leadership throughout his long and distinguished career. This has encompassed a diverse range of industries that have included aerospace, plastic packaging film, cable making, automotive and now industrial web to print. In June 2010, Robert launched Vistaprint’s Melbourne Plant from a Greenfield site. Right from the start, Vistaprint established a Lean Culture driven by a deliberate focus upon enterprise alignment and continuous improvement, which has since promoted phenomenal growth to date.

MIKE ANGLEY has more than 30 years experience in a range of manufacturing environments including petrochemicals, injection molding, carpet and food packaging and including time working in Asia. Qualified with a BSc, MBA and recently CPIM. Currently Director Flexibles Manufacturing for Sealed Air, with responsibility for 2 factories in Victoria and one in New Zealand with a combined Supply Chain workforce of 400.

TRANSFER TO STREAMS 12.00pm - 12.10pm

Session 6 12.10pm - 12.50pm1 ASCI RESEARCH & INNOVATION 12.10pm - 12.50pm

Managing Vessels in Port Waters – Australian Ports Case Study

DAVID ANDERSON, Chief Executive Officer, Ports AustraliaDR BEN BROOKS, Senior Research Fellow, AMC UTAS

One of the most important issues facing Australian Ports is how to successfully handle the challenge of seven to nine percent projected growth in container volumes and commodities exports over the coming decade, whilst retaining a competitive edge in the face of high terms of trade, tightness in labour markets and infrastructure and regulatory constraints. This session will look at how Australian Ports are harnessing innovations in planning, asset and infrastructure management, technology, integration and supply chain coordination to ensure competitive performance.

DAVID ANDERSON erepresents the interests, at national level, of Australian port authorities and corporations, both publicly and privately owned. His role includes advocating for recognition of the economic significance of Australian seaports and regulatory and policy settings that will effectively facilitate efficient port operations and development. Australian port authorities and corporations are a highly collegiate community and all of them are members of Ports Australia.

DR BEN BROOKS researches the challenges associated with human performance in high risk work environments with an emphasis on seafaring, marine pilotage and emergency management. He studies human performance at the individual level (decision-making; attention; psycho-physiological changes and linguistics) at the team level (distributed decision-making; shared mental models; verbal communication) and at the organisational level (safety culture and innovation). His aim is to produce research that leads to improvements in operational performance and better regulation – this is mostly focused around safety management.


Case Study - Building The Community: Nicta’s Future Logistics Living Laboratory

DR NEIL TEMPERLEY, Future Logistics Living Lab Team Leader, NICTA

Increasingly, logistics problems can only be tackled effectively in a collaborative manner. A supply chain is often made of a number of participants working as a team with the exception that some team members have no knowledge of, or communication with, other team members! NICTA’s Future Logistics Living Lab is a community that brings together industry, government and research to collaboratively tackle challenges in logistics. This approach helps make logistics in Australia more productive, efficient and profitable. In this session, Dr Neil Temperley will share insights into the Living Lab, and give a glimpse of what the future holds for logistics in Australia and beyond.

DR NEIL TEMPERLEY works at the interface between cutting-edge Information & Communications Technology (ICT) science and its application by industry in the real world. He has led NICTA’s Future Logistics Living Lab activity since its formation in early 2011. NICTA is Australia’s largest centre dedicated to ICT research. Neil has worked at NICTA in commercialisation; in industry and government liaison and cluster development roles. Prior to joining NICTA Neil worked in industry liaison, market analyst and project leader roles at the CSIRO.

DAY TWO



DAY TWO

3 PRODUCTIVITY & COLLABORATION 12.10pm - 12.50pm

Case Study - Lifting Order Picking Productivity, Accuracy & Safety with GTP

DARREN RAWLINSON, Manager, Direct & Wholesale Distribution, Dematic

Blackwoods, the largest business in Wesfarmers Industrial and Safety Division, plays a vital role in Australia’s industry, servicing sectors as diverse as mining and manufacturing through to retailing, health and education. It distributes one of the widest product ranges in Australia, despatching up to 300,000 different SKUs each year. A key facilitator in achieving its delivery promise to customers is Blackwoods’ constantly evolving supply chain network, a central feature of which is the new distribution centre at Greystanes in Sydney, featuring the first automated GTP picking system of its type in ANZ. A major challenge in designing the most appropriate integrated order fulfilment solution for Blackwoods was the incredibly diverse range of SKUs and the very high service levels required. Essential to the design was ensuring flexibility for responsiveness and future growth, and ensuring the safety of its operators.This presentation will take participants through the design, installation and performance of the Greystanes DC and address technologies used including: Dematic Generation 2 Multishuttles; Goods-to-Person (GTP) Workstations, and integrated system software. Delegates will also hear about the supply chain benefits that Blackwoods have received through this innovative solution.

DARREN RAWLINSON is a seasoned logistics professional with over 15 years’ experience analysing logistics operations and designing leading edge automated solutions for some of Australia’s largest and most successful companies. Drawing on experience from both Australia and the UK, Darren works with customers to ensure their order fulfilment and logistics operations give them a competitive advantage by applying the most appropriate solution to match their business needs. In addition to heading up Dematic’s Direct and Wholesale Distribution group, he leads the ANZ Solution Development team and participates in several global R&D forums. His industry specialties include eCommerce, hardware, spare parts, libraries, and pharmaceutical. Darren holds a BEng (Hons) Electrical and Electronic Engineering from Swansea University, UK, and an MBA from the Warwick Business School, UK


Case Study - Click & Collect Home Deliveries: Improving Customer Experience at Woolworths

ANTONY CASTALDI, Multi-Channel Logistics Manager – Operations, Woolworths

Woolworths continues to develop its online offer to customers by integrating offline across brands. With a growing network of click and collect and home delivery across Australia and New Zealand learn how this network is evolving to provide even more convenient ways for customers to collect parcels and receive supermarket orders.

ANTONY CASTALDI has held senior positions in the Information Technology and Logistics divisions at Woolworths with a focus on innovation and transformation to drive change and improvement. Antony Castaldi is currently a senior member of the Logistics team at Woolworths Ltd with responsibilities for Online, Big W and Food and Liquor Logistics.

5 TRANSFORMATION, CHANGE MANAGEMENT & BUSINESS AGILITY 12.10pm - 12.50pm

Case Study - How to Support Business Agility Through Change Management to Underpin Competitive Advantage

RON HURLEY, General Manager, Supply Chain Operation/ANZ Hub, FUJI XEROX

• Why do businesses need to be agile?• Why is change management / leadership important in this?• How to ensure change is successful• Why does this allow for competitive advantage?

RON HURLEY has 16 years’ experience in Supply Chain Management, including seven years working in the Automotive Industry for a Tier 1 supplier, supplying Toyota, Holden, Ford and Mitsubishi OEM and Part and Accessories (Gates Rubber Company) and eight years working in the electrical wholesale and retail (HPM Legrand). Ron joined Fuji Xerox as the Supply Demand Manager End of 2012 and was promoted recently to the General Manager of Supply Chain. Recognised change leader and manager specialising in• Kaizen • Manufacturing and Manufacturing / Inventory Planning • Business reengineering • IT development• Training and Development • Supply chain operations optimisation and strategy

LUNCH IN THE SMART EXPO 12.50pm - 2.20pm


Research & Case Study - Factors Determining High Reliability in a Product Service Oriented Supply Chain

MARCUS ZEUSCHNER, Operations Services Manager, BAE Systems PROFESSOR JOHN MO, Head of Manufacturing and Materials Discipline, RMIT

The Product Service System (PSS) concept is a new business model that aims to integrate a service dominant supply chain for all phases of the life cycle of a complex engineering product from acquisition to sustainment. Researches in High Reliability Organisations (HROs) have shown that service transformations seem to have the required characteristics to overcome most of these issues. This paper explores correlations between HRO causal factors and PSS requisite capabilities, and synthesises the resultant characterisations along with service business model capabilities in terms of HRO principles supporting mindful transformations in support service operations. A research study has been carried out to investigate factors affecting the effectiveness of PSS, in particular, whether an HRO will be able to facilitate a focus. This paper outlines the investigation activities and summaries the findings in this study.

MARCUS ZEUSCHNER is an Operations Management professional proficient in capability management and Product Service Systems.



His experience spans across Manufacturing, Aerospace, Defence and Maritime sectors both in Australia and Overseas. Motivated by the pursuit of excellence and tempered by a belief that success is perishable, he strives to create enduring relationships based on trust, co-created value and high reliability outcomes.

PROFESSOR JOHN MO was appointed Discipline Head, Manufacturing and Materials Engineering in the School of Aerospace, Mechanical and Manufacturing Engineering in November, 2006. He has been an active researcher in manufacturing systems, enterprise modelling and industrial automation for over 30 years in universities and CSIRO.

1 ASCI RESEARCH & INNOVATION 3.00pm - 3.40pm

Research & Case Study - Defence Logistics Transformation Project

DAVID F. MCGAHEY, (CSC, MPD) Program Director, Defence Logistics Transformation Program, Joint Logistics Command, Australian Defence Force

The Defence Logistics Program (DLTP) is a once in a generation opportunity to transform the provision of logistics services to support the 2030 vision for the Australian Defence Force and realise Strategic Reform Program (SRP) mandated savings. This session will examine some of the features and progress of the DLTP program, including: • Creating a new business service deliver model• Developing new national performance based logistics service contracts• Leveraging a collaborative service delivery approach to improve service levels• Delivering $750 million of purpose built infrastructure and rationalising 24 sites down to 7 (including in regional areas)• Exploring the role of new technologies and systems and the challenge of training and re-skilling the workforce

DAVID MCGAHEY has had a diverse and extensive career in the Australian Army, including stints with the UN peace keeping forces in Palestine and East Timor, and work in the US as a Liaison Officer and Representative to US Army Materiel Command. In August 2009 he was posted to Iraq as the Commanding General of Task Force Iraqi Security Forces Logistics. In this role over 10months he advised the Iraqi Minister for Defence and CDF on logistics reform and led a 400 person US-sponsored team to remediate Iraqi defence and police logistics. In this appointment he was awarded the Legion of Merit (Degree Officer) by the US Government. He returned to Australia in May 2009 and retired from the Australian Army in December 2009. At that time he assumed his current appointment as the Program Director of the Defence Logistics Transformation Project. Mr McGahey holds a Master Degree in Strategic Studies and Project Management, a Bachelor Degree in Professional Studies (HR) and Diploma in Maintenance Engineering and Management.


Extended Focus Session - China & Asia in Global Supply Chains: Trends and Implications for Australian Business

KOBUS VAN DER WATH, Founder & Group Managing Director, The Beijing Axis

For procurement and supply chain professionals, the objectives of minimizing costs, ensuring quality and on-time delivery, while mitigating risks, have only become more challenging with globalisation. The emergence of low cost country (LCC) manufacturing centres, led by China, have opened a myriad of opportunities for Australian companies to cut costs, while at the same time, creating new complexities in their supply chains that they may never have encountered before. In this session, we will be looking into:• Overview of Chinese and Asian Economies and Key Supply Chain Issues/Risks • China Dominates but New Markets Matter in Sourcing Competitiveness • China/Asia Suppliers Span a New Range of Products, Categories and Packages • Supply Chain Management Strategies and Tactics Determine Outcomes and Mitigate • Risks • Selected Cases and Emerging Insights

KOBUS VAN DER WATH is has been working in Asia for over 18 years and is based in Beijing. He was previously Head of Investment Strategy and Global Market Research Asia Pacific for Standard Chartered Bank Plc, and prior to that, has been with various organisations in roles such as Senior Strategy Consultant, Emerging Market Investment Strategist and Treasury Economist. Kobus holds an MBA from INSEAD in France, a Master of Business from Curtin in Australia and BCom Honours degrees in Finance/Investments and Economics, respectively from UJ and Unisa in South Africa.


Extended Case Study - Vision & Collaboration – A Northern Australia Case Study

CLAUDIA BRUMME-SMITH, General Manager Trade & Property, Port of TownsvillePAUL DE GUINGAND, Managing Director, PDG Supply Chain Solutions

Recently Bunnings Warehouse commenced supporting its nine regional stores in the north through shipping directly into Townsville from origins in China and South East Asia. This presentation provides a Case Study of the benefits that they achieved and how they went about it. This concept is then expanded into a generic model of stock flow, showing the opportunities and benefits for companies that wish to support their customers in the north. The key benefits that can be achieved include: • Reducing total costs • Secure lines of stock flow from Asian locations • Reduced overall CO2 emissions • Provided flexibility of supply optionsThis presentation and the proven Bunnings Warehouse case study, demonstrate what can be achieved, when a vision is supported by planning and collaboration between committed organisations.

CLAUDIA BRUMME-SMITH has worked for several global companies such as Wella, L’Oreal, Novartis and Johnson & Johnson in marketing and business development roles. In 2004 she was appointed to the Novartis Young Leadership Team; and between 2005 and 2007 she led the global brand management team for Voltaren - one of the world’s biggest health care brands, from New York. In 2013 Claudia spent time working at the Port of Hamburg and studying international container supply chains as well as how to increase container handling capabilities.

PAUL DE GUINGAND is an experienced and well respected Australian Supply Chain professional, with broadly based experience across many international industry leading corporations. Founder and principal of PDG Supply Chain Solutions, Paul has extensive experience of the Asia Pacific region, and has created and executed International Supply Chain strategies from origin to ultimate destination, across companies including Wesfarmers, Maersk, and United Technologies Corporation (Carrier A/C). Most recently, he headed the import supply chain function at Bunnings, Australia’s largest home improvement retailer, responsible for stock flow for over A$750 million, and 30,000 TEU of imports.

DAY TWO



DAY TWO


Extended Focus Session - The Harada Method: Developing People to their Fullest Capability

BRENTON LEITCH, Managing Director, Learning & Productivity

The Harada Method is described by Japan Management Association as “the world’s best process in day-to-day management for developing people to reach their fullest capability”. It has been taught to over 60,000 people in more than 380 companies and focuses on the people side of business success.This session will provide a clear understanding of how some of the best companies in the world approach engaging their people and ensuring they are focusing their energies on achieving their business goals, on a day to day basis. What you will learn:1. The five overarching steps of the Harada Method 2. The secrets of why The Harada Method is considered ‘world’s Best in Class’3. How to use the ‘open window 64 chart’, one of the key forms used for planning actions and routines in the Harada Method

BRENTON LEITCH has an excellent understanding of Small and Medium Sized Enterprises (SME’s) and their productivity drivers and overall success factors. His key activities include management of Industry enhancement projects, development and delivery of enterprise improvement programs and Coaching to achieve business and personal success.


Extended Focus Session - Talent Management Through Engagement Excellence

KAREN LIVEY, Principal, Leadership Keys

Supply Chain Council has listed as one of its top five challenges as “Finding and holding on to supply chain talent”Keeping talented supply chain professionals is critical, and employee engagement is the key. This presentation will share proven ways to develop and maintain motivated staff members in order to achieve operational excellence. Basic brain patterning is the same as it was 65,000 years ago, and by understanding how this can be used in today’s dynamic work environments can enable leaders to create positive places of work that engage and create people-propelled organisations which embrace diversity and challenges. The presenter will include basic concepts of primitive “people drivers” that are hard-wired into every one of us. The principles will show attendees how to develop trust to create an effective engagement strategy. A sprinkling of brain science will be integrated into a toolkit of strategies and techniques that are practical and can be easily incorporated into the workplace.Presentation Objectives: • Importance of engaging staff • Primitive brain drivers that can be used to engage your team• Ways to develop a strategy to achieve operational excellenceAttendee benefits are to: • Recognise the need to consciously use engagement strategies • Develop a motivated workforce that will support you in your endeavours • Create a proactive work environment through implementation of strategies

KAREN LIVEY’s leadership techniques give participants the ability to rewire their brains to become better leaders. Karen EMPOWERS and unlocks the potential of their leadership capabilities by taking advantage of the new learnings in brain science. Through her psychology, neuroscience, business experience, and qualifications, Karen is able to show people how to ‘rewire’ their brains to achieve their own greatness. She has created simple and practical techniques that can be used across every level of the organisation. Karen works closely with a broad range of industries and organisations, from local government departments to global companies with emerging and experienced.

AFTERNOON TEA IN THE SMART EXPO 3.40pm - 4.10pm


Case Study - Open Food Network (Ofn) System: Connecting And Supporting the Sustainability of Regional Food Supply Chain Communities

DR. SHERAH KURNIA, (Hons), GCUT, PhD, Senior Lecturer, Department of Computing and Information Systems, University of Melbourne

The Open Food Network (OFN) is a prototype of a networked e-commerce system for activating online regional food marketplaces. OFN will enable farmers, eaters and independent food enterprises, to connect, trade, manage Food Hubs and coordinate logistics. It aims to reduce transaction costs of networking food for Small-and-Medium Enterprises and improve both farmers’ access to local and regional markets and consumers’ access to fresh local produce. The broad aim of the study is to evaluate the effectiveness of the Open Food Network (OFN) system in connecting and supporting the sustainability of regional food supply chain communities. As part of this study, we have investigated the existing Food Hubs in Australia and conducted a series of interviews with a number of Food Hub organisations to identify their roles, benefits to community, as well as enablers and barriers to their sustainability. We then specifically evaluate the effectiveness of the OFN through an in-depth case study involving a number of key stakeholders who are involved in the development and early adopters of the OFN. This project will contribute to the on-going development of the system and is part of a larger research program exploring how ICT/broadband can support sustainability and resilience in food supply chains.

SHERAH KURNIA, research areas are adoption and use of technologies including electronic commerce, mobile commerce and, social technologies, supply chain management, sustainability, strategic IT decision making and enterprise architecture.


Future Visions -The Emergence of the Digital Supply Chain – How can your Business Leverage 3D Printing to Realise Commercial Advantage?

JOE CARMODY, Managing Director, EVOK3D



Ongoing advances in additive manufacturing (3D printing) technologies means industrial and consumer products are now being manufactured geographically closer to the end user and upon demand. Industry experts predict this transition from centralised manufacturing of stock to a distributed on demand model will, in the long term, significantly reduce inventory levels and slash transportation requirements. Together with the trend towards mass customisation the impact to the supply chain industry will be transformative. In this presentation Joe Carmody provides an insider’s glimpse of the state of the industry, shares insight into how businesses can leverage 3D printing today and also position for the inevitable convergence of manufacturing and supply chain functions.

JOE CARMODY is Managing Director of evok3d, a rapidly growing 3d printing solutions business based in Melbourne Australia. With formal education and previous professional roles in manufacturing and engineering, Joe joined the logistics industry in 2003. Prior to founding evok3d Joe worked with industry leader Siemens/Dematic for over 8 years. Joe is uniquely positioned to provide insight on the 3D printing, manufacturing and supply chain industries.


Case Study - Chain of Responsibility & Supply Risk Management

MIKE WOOD, Managing Director, LATUS

Chain of Responsibility will not go away in Australia, in fact its impact is increasing, all Australian states now have Chain of Responsibility and New Zealand is not far behind. Surprisingly SE Asian are now starting to introduce similar safety and responsibility rules similar to Australia. However, most areas of business in Australia see CoR as a cost, this is mainly because it is implemented as another layer and not as a method of business improvement. Mike will discuss how to introduce CoR as a business improvement strategy and will share examples of where businesses have done so and saved themselves many thousands of dollars.

MIKE WOOD has a wide range of experience and expertise in most areas of logistics and supply chain management, with an emphasis on the strategic and hands-on design of logistics systems. Mike has been instrumental in developing Codes of Practice for Chain of Responsibility. Mike background in government and logistics stands him good stead to understand and advise on the most practical and realistic way for a company to be compliant to CoR. LATUS was recently retained by the WA government to assist in the rollout of CoR/C&E.


International Case Study - Challenges from E-Commerce in the Modern Distribution Centre: E-Commerce Order Picking in a Retail Environment

SIEGFRIED ZWING, Director Food Retail Solutions, KNAPP (Austria)

With internet ordering profiles usually being many small orders with few lines per order, the modern distribution centre needs to adapt to cope with this. The days of a warehouse being able to pick full cartons that are exclusively sent to retail stores seem to be long gone. Siegfried Zwing will show, using current case study examples from leading companies in food, fashion and retail in Europe / America, how these companies have responded to the challenge and re-designed their DC’s to be able to efficiently and importantly quickly deliver e-commerce orders while still being able to service the retail environment.

SIEGFRIED ZWING joined Knapp in 1999 as a Software Engineer. Becoming Technical Project Manager and realising interesting projects for famous brands (e.g. Tiffany & Co, Avon Cosmetics, Sainsbury, DM Drogeriemarkt) in many different parts of the world. This has strengthened his knowledge of what is really important to customers in the execution of e-commerce solutions, order fulfilment systems and intralogistic projects. Following that he joined Knapp’s USA subsidiary to help grow the business in North America. Now based at the corporate head office at Knapp in Graz, Siegried is leading the Food Retail Business Unit being deeply involved in the supply of leading-edge technology to companies such as Migros (Switzerland), Edeka (Germany), Spar (Austria) and also Arora International in Australia.


Case Study - To be confirmed

Transfer To Plenary Room 4.50pm - 5.00pm

CLOSING INTERNATIONAL KEYNOTE PRESENTATIONThe Power of Demand Driven Fulfilment 5.00pm - 5.40pm

JACK S. WHITE, Supply Chain Leader, Asia Pacific, Dupont (China)

Recently, DuPont has applied demand-driven fulfillment to achieve significant improvement in its customer experience and operating efficiencies. This session will describe how the company’s approach focuses on four management disciplines to meet customer and business needs for supply chain reliability and operational efficiency. You will discover the power of DuPont’s systemic approach to demand-driven fulfillment by focusing on customer segmentation, competitive intelligence, product line management and cross-functional alignment.

JACK WHITE is in charge of supply chain strategy, improvement and execution for DuPont Performance Polymers Asia operations. Jack has led global implementation of demand driven fulfillment for a major DuPont business unit and is currently leading strategy development and capability deployment in Asia. Jack has worked with DuPont for over 27 years and has had operations and supply chain leadership roles in Europe, the US, and Asia.

Closing Remarks from Chair & Conference Concludes 5.40pm - 6.00pm

The Supply Chain Industry Dinner and Awards 6.30pm - 10.00pm

DAY TWO



DAY TWO

Wednesday 27th May 2015 – Evening Program6.30pm for 7.00pm

THE SUPPLY CHAIN INDUSTRY DINNER & SMART AWARDS FOR EXCELLENCE6.30pm for 7.00pm | Melbourne Room 1, Level 2, Melbourne Convention Centre DRESS Lounge suit or smart casual COST $180 including GST or buy a table of 10 for $1,700

DINNERDon’t miss the pre-eminent event in the supply industry’s social calendar. Always eagerly anticipated, the Supply Chain Industry Dinner and Smart Awards evening is the major social event at the close of Smart Conference.

Highlights of the Dinner Include:• The announcement and presentation of the Smart 2015 Conference Awards to an individual in Recognition of Outstanding

Contribution to the Profession of Supply Chain Management

• The Smart 2015 Awards honouring exceptional corporate and individual performance

COST: $180 Includes; pre-dinner drinks, three-course dinner, fine wines and great entertainment. Corporate tables of ten are available if booked prior to the event for $1700. You do not have to be a delegate at Smart to attend the Supply Chain Industry Dinner and Smart Awards.

SMART AWARDSThe following awards will be presented at the dinner:• The Award for Excellence in Manufacturing Supply Chains in Australia• The Award for Excellence in Supply Chain Management and Distribution in Australia• The Award for Excellence in Transport and Logistics in Australia• The Award for Excellence in Procurement in Australia• The Award for Excellence in Event, Humanitarian and Military Logisitics

If you would like more details on becoming a sponsor of the Smart Awards, please contact Allison Miller on 0422 521 503 or Email [email protected]

DAY 1 & 2 Smart ExpoSmart Expo allows delegates and visitors to see the latest supply chain technologies, products and processes up close in an impressive showcase held onsite with Smart Conference.

Smart Expo is Australasia’s largest exhibition for supply chain professionals and provides an opportunity to network and source suppliers and partners of supply chain products and services. Free to attend, it gives people and companies a chance to get ahead of the competition by learning about the latest logistics innovations.

SMART EXPO 2015Australia’s Leading Supply Chain Conference26 + 27 May 2015 – Halls 15 & 16 - Melbourne Convention & Exhibition Centre, Melbourne, Australia

If you are interested in participating at Smart Expo, please contact Interpoint Events. Space is strictly limited.

Phone Allison Miller on 0422 521 503 or visit smartconferenceandexpo.com.au

Dinner sponsored by

Award sponsored by

Site VisitsMonday, 25th May, 2015 Price is $115 inc GST each tour

The Site Visit program for SMART 2015 will hold 3 site visit tours which will visit advanced operations in the Melbourne area and take place on the Monday prior to the conference. As the site visits program is only open to conference delegates and restricted in numbers, we strongly recommend you complete your full registration early to avoid disappointment.

Coaches depart from the main entrance of the Melbourne Convention and Exhibition Centre, at the time specified for each individual tour. If there are any changes in sites and/or timings, delegates will be given ample notice of these changes prior to the commencement of the tour.

Please note: The sequence of visits within the tours may be varied without notice to suit host sites requirements. Delegates must wear appropriate shoes (no high heels or open toed shoes). If required, safety jackets will be provided. Most sites prohibit the use of cameras. Site Visit hosts are provided with a list of attendees and have the right to prohibit the attendance of any person to their premises.

Our thanks go to all participating companies for making their operations available for the site visit program, providing delegates with a unique opportunity to learn from industry leaders in a real setting.Check www.smartconference.com.au for latest information



Registration Fees ALL prices are in AUS and include GST

Registration Types EARLY BIRD (on or before 19 April) | STANDARD (From 20 April)

Full Conference – two days Member* Non Member

Early Bird $1,597 $1,730

Standard $1,784 $1,930

Student $808

Single Day Conference

Early Bird $1,026 $1,091

Standard $1,119 $1,185

Expo only FREE FREE

Optional Extras

Site Visits $115

Social Functions Delegate Non Delegate

Welcome Reception Free Not Available

Supply Chain Industry Dinner & Smart Awards

Single Ticket $180 $180

Table of ten $1,700 $1,700

Group Bookings: companies registering 4 or more delegates will need to contact the Smart Conference team to discuss a special discounted rate. *Member rates are available to financial Members of LAA, apicsAU, SCLAA, CILTA, ASCI, SCC, LTNZ and nzpics.

Full Conference Registration includes attendance on 26 and 27 May, 2015, coffee on arrival, morning and afternoon teas, lunches, keynote breakfast, welcome reception, conference satchel and documentation, a copy of the conference proceedings and registration to the Expo.

Single Day Conference Registration includes attendance on the nominated day, coffee on arrival, morning and afternoon teas, lunches, either keynote breakfast or welcome reception, conference satchel and documentation, a copy of the conference proceedings and registration to the Expo. Note: Single Day Conference delegates attending on Tuesday 26 May are entitled to attend the Welcome Reception. Single Day Conference delegates attending on Wednesday 27 May are entitled to attend the keynote breakfast.

Expo Only includes entry to the Expo at any time between 9.00am and 4.00pm on 26 and 27 May, 2015. Access to Sponsor booths which are also located adjacent to the Expo area will be available during non-Conference catering times.

Smart Site Visits Include (only open to conference delegates) attendance at one of the nominated site visit on Monday 25 May 2015, morning or afternoon tea and / or lunch.

PAYMENT OF FEES Payment of fees can be made by one of the following options: • Cheque made payable to Smart Conference Pty Ltd

• Electronic Funds Transfer to Smart Conference Pty Ltd. BSB 062 110, Bank Account No 1013 6403 Please send the remittance advice to the Registration Centre immediately or include delegate’s name on the transfer to ensure the payment is allocated correctly

• Mastercard or Visa

CANCELLATION POLICY Delegates who find themselves unable to attend the Conference & Expo after submitting a registration form are most welcome to nominate a substitute. All cancellations must be received in writing by the Conference Manager no later than May 3, 2015. An administration fee of $150 will be applicable. Cancellations received after May 3, 2015 are non-refundable.

PROGRAM Details of speakers and topics are correct at the time of going to press. However, circumstances beyond the control of the organisers may necessitate substitutions of speakers and topics for which the organisers cannot be held responsible. Any changes to the program will be noted on our website www.smartconference.com.au and delegates should check regularly for updates.

PRIVACY STATEMENT The collection of personal information you give to us to keep you informed about Smart Conferences, or to process your registration is governed by privacy laws.Please note that:

1. The purpose of our collecting your personal information is to respond to your request to receive information about Smart Conference or to process your registration and to market the products and services of Smart Conference and our business associates.

2. We will only disclose our personal information to our registration contractors and business associations.

3. Our business associates are sponsors and industry partners of Smart Conference, and the professional bodies that undertake the organisation of Smart Conference. The above named organisations may use the personal information provided to them to enable them to market their products or services directly to you.

4. You may make a request to gain access to any of your personal information that we have collected.

5. You can elect not to have your personal details provided to a third party by ticking the request for Privacy box on your registration application.

REGISTER NOW! WWW.SMARTCONFERENCE.COM.AU



STEP 6 PAYMENTRegistration Fees $ _________Discount 4 or more (if applicable) $ _________

Optional Extras $ _________

Social Functions $ _________

TOTAL DUE $ _________Payment options

Enclosed cheque payable to: Smart Conferences Pty Ltd

Electronics Funds Transfer to:Smart Conferences Pty Ltd, BSB: 062110, Bank Account No: 1013 6403Remittance advice must be sent immediately by fax to +61 2 9211 7601 or email [email protected]. Delegates name/s must be included to ensure payments are allocated correctly.

Please debit my credit card: MasterCard Visa

Cardholders Name: ___________________________________________________

Card Number: ___ ___ ___ ___ / ___ ___ ___ ___ / ___ ___ ___ ___ / ___ ___ ___ ___

Expiry Date: ___ ___ / ___ ___

Signature: _______________________________________ Date: ______________ Credit card charges apply. Please note that payments by Visa or Mastercard have a 1.75% surcharge.

STEP 6 FORWARD COMPLETED FORM WITH PAYMENT TO:Smart Conference & Expo 2015 Registration CentrePO Box 55, GLEBE NSW 2037 AustraliaPhone: 1300 789 845 Fax: +61 2 9660 4419Email: [email protected] www.smartconference.com.au

Registration form & tax invoiceSMART CONFERENCE & EXPO 2015 | 26-27 May, 2015 Melbourne Convention & Exhibition Centre, Melbourne | ABN 82 093 453 948

REGISTER ONLINE ATWWW.SMARTCONFERENCE.COM.AU

Or please return your completed Form to the Registration Centre below with full payment. Please print clearly. Each registrant must complete a separate form (photocopies will be accepted). This registration form becomes a valid tax invoice once full payment has been received. Please remember to retain a copy for your records.

STEP 1 PERSONAL DETAILS

Title ___________________ First Name _________________________________________ Last Name ________________________________________________

Position___________________________________________________Organisation ________________________________________________________________

Address ________________________________________________________________________Suburb/City ___________________________________________

State ________________________________Postcode _____________________________ Country (if not Australia)_____________________________________

Tel _______________________________________ Fax __________________________________ Mobile _______________________________________________

Email _________________________________________________________________________________________________________________________________

Do you have any special requirements (e.g. dietary, access etc) ______________________________________________________________________________

I do not wish my personal details to be provided to Smart Conference business associates.

STEP 2 STREAM SELECTIONS

For the purposes of appropriate room allocations, please indicate by name of presenter the STREAM sessions you are most likely to attend. This will be used as a guide only – you are free to move between streams and attend any session you wish.

WEDNESDAY 26th MAY, 2015 THURSDAY 27th MAY, 2015

Session Presenter Session Presenter

12.00pm 11.20am

2.10pm 12.10pm

3.00pm 2.20pm

4.10pm 4.10pm

STEP 3 REGISTRATIONMembership: To receive Member registration rates please tick ONE BOX if you are a current financial member of one or more of the following Associations.

LAA apicsAU CILTA SCLAA SCC

ASCI LTNZ NZPICS apics

Full Conference RegistrationTuesday, 26 May and Wednesday, 27 May, 2015

Member early bird registration (on or before 19 April, 2015) $1597 $ __________ Non-member early bird registration (on or before 19 April, 2015) $1730 $__________ Member standard registration (from 20 April, 2015) $1784 $__________ Non-member standard registration (from 20 April, 2015) $1930 $__________

Single Day Conference RegistrationPlease select day of attendance

Tuesday, 26 May 2015 Wednesday, 27 May, 2015

Member early bird registration (on or before 19 April, 2015) $1026 $ _________ Non-member early bird registration (on or before 19 April, 2015) $1091 $ _________ Member standard registration from (20 April, 2015) $1119 $ _________ Non-member standard registration (from 20 April, 2015) $1185 $ _________

STEP 4 OPTIONAL EXTRASSite Visits | Numbers are limited. Tour details will be available on the website. The cost of a site visit tour is not included in any Conference registration fees.Monday 25 May, 2015

Tour 1 $115 $ ________ Tour 2 $115 $ ________ Tour 3 $115 $ ________

STEP 5 SOCIAL FUNCTIONSWelcome Reception | Tuesday 26 May, 2015The Reception is free-of-charge to conference registrants.Please tick one of the following:

I am a Conference registrant and I WILL attend the Welcome Reception I am a Conference registrant and I WILL NOT attend the Welcome Reception

Keynote Breakfast | Wednesday 27 May, 2015The cost of the Keynote Breakfast is included in all delegate registration fees. For catering purposes you must indicate here if you will be attending.

I WILL attend the Keynote Breakfast

Supply Chain Industry Dinner & the Smart Awards Wednesday 27 May, 2015Open to delegates and non-delegates

I would like to purchase ________ ticket(s) at $180 each $ _________ Corporate table(s) of 10 ________ at $1700 $ _________

Smart Conference Pty Ltd | ABN 82 093 453 948 | PO Box 55, Glebe NSW 2037T: 1300 789 845 | E: [email protected] | W: www.smartconference.com.au

Association Partners

Platinum SponsorMedia Partners

Sponsors

Smart Conference 2015 is proudly brought to you by

Logistics Association of Australia“Smart Conference 2015 in Melbourne, Australia promises to be

a celebration of unity, fellowship and growth as procurement, logistics and supply chain professionals from our region and beyond meet to learn, share and explore. I look forward to

joining you at our industry’s showcase event.”Allan A. Murray CSM - President Logistics Association

of Australia (LAA) www.laa.asn.au

apicsAU - The Society for Supply Chain Professionals“Smart 2015 provides an excellent learning opportunity for apicsAU members with topics ranging from supply chain

management and thought leadership, to best practice, practical approaches for improved production, procurement and

inventory management. Register now and reap the career and performance rewards that come from being a part of Smart.”Pieter Nagel – CEO, apicsAU - the Society for Supply Chain

Professionals www.apics.org.au

AUSTRALIA’S LEADING SUPPLY CHAIN CONFERENCE

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