THE FUTURE OF SUPPLY CHAIN - Smart Conference Retailing ... Pepsico (USA) Nat Cooper, Supply Chain...

26 & 27 May 2015 Melbourne Convention & Exhibition Centre

THE LATEST IN SUPPLY CHAIN THINKING PARTICIPATE • BE INFORMED • STAY AHEAD

PROGRAM

COMPETENCIES FOR COMPETITIVE ADVANTAGETHE FUTURE OF SUPPLY CHAIN

www.smartconference.com.au

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PROGRAM | DAY 1 Tuesday 26 May, 20157.30am Registration

8.10am TRANSFER TO PLENARY ROOM 3 - Ground Floor Convention Centre

8.20am Welcome – MC Stephen Hoskins

8.40am OPENING INTERNATIONAL KEYNOTE PRESENTATION Supply Chain as a Competitive Weapon Steven A. Melnyk, Professor of Operations & Supply Chain Management, Michigan State University (USA)

9.40am OPENING INTERNATIONAL KEYNOTE PRESENTATION A Guide to the Value of Sustainability in the Supply Chain Anita Househam, Senior Manager and Policy Advisor, UN Global Compact (USA)

10.30am MORNING TEA IN THE SMART EXPO

11.10am INTERNATIONAL KEYNOTE PRESENTATION Leadership in Logistics Operations: A Big Business Perspective Roger Gray - Group General Manager, Business Performance, Air New Zealand, Non-Executive Director, ADP New Zealand

11.50am TRANSFER TO STREAMS

STREAMS

STREAM ONEINNOVATION & TECHNOLOGY TRANSFORMATION

Stream MC: Sean Culey – Aligned Integration

STREAM TWOFUTURE TRENDS & COMPETITIVE DRIVERS

Stream MC: Stephen Hoskins – Stop At Nothing

STREAM THREESUSTAINABILITY, SECURITY & RISK MANAGEMENT

Stream MC: Richard Boele, Global Compact Network

STREAM FOURPLANNING, FORECASTING & PROCESS OPTIMISATIONStream MC:

Peter Griffiths - KPMG

STREAM FIVELEADERSHIP & HUMAN CAPITAL

Stream MC: Karen Livey – Leadership Keys

Level 2 - Room 220 Ground Floor - Plenary Room 3 Level 2 - Room 219 Level 2 - Room 212 Level 2 - Room 213

12.00pm

Session 1

CASE STUDY

Online Retail Logistics Fulfilment Strategies

Leigh Williams, Founder and Managing Director, eStore Logistics

MARKET TRENDS

Supply Chain Strategies for Asia

Mark Millar, Managing Partner, M-Power Associates

CASE STUDY

Antarctic Supply Chain – Evolution of Risk

Roger Knowles, Supply Services Group Manager, Australian Antarctic Division

INTERNATIONAL CASE STUDY

Planning for Future Growth

Caleb Nicolson, General Manager, Group Supply Chain, Kathmandu (NZ)


Global Viewpoint on Developing Supply Chain Talent

Abe Eshkenazi, Chief Executive Officer, APICS (USA)

12.40pm LUNCH IN THE SMART EXPO

2.10pm -

Session 2

PANEL DISCUSSION

Technology, Data and Analytics Trends Reshaping the Future of Supply Chains

Moderator:Dean Economou, Technology Strategist, NICTA

Panellists:Joseph Fotia, Supply Chain Director Oceania, Beam Suntory

Matt Gibson, Head Of Supply Chain & Information Services, BASF

Cate Hull, CEO, Freight Exchange

Paul Ormonde-James, Managing Partner, Cybertrekking

Sean Culey, Principal, Aligned Integration

PANEL DISCUSSION

Capability Management & Continuous Improvement for Supply & Logistics

Moderator:Stephen Hoskins, Principal, Stop At Nothing

Panellists:Maud Pilfert, Commercial Logistics & Continuous Improvement Manager, Schneider Electric

Anisa Makalic Head of Supply Chain – Tip Top ANZ, George Weston Foods

Jack S. White, Supply Chain Leader – Asia Pacific, Dupont (China)

Abe Eshkenazi, Chief Executive Officer, APICS (USA)

PANEL DISCUSSION

Sustainability as a Key Business Driver

Moderator:Richard Boele, Director Global Compact Network, Australia

Panellists:

Anita Househam, Senior Manager and Policy Advisor, UN Global Compact (USA)

Freddy Sharpe, CEO, Climate Friendly

Robyn Leeson,Consultant and member of the GRI Stakeholder Council

Kaelene McLennan, Sustainability Manager and Corporate Affairs Adviser at Simplot Australia

INTERNATIONAL KEYNOTE

Is your Supply Chain a Strategic Growth Enabler?

Erich Gampenrieder, Partner & Global Leader KPMG Supply Chain Centre of Excellence, KPMG (USA)

PANEL DISCUSSION

Attracting and Retaining Talent for the Next Generation

Moderator:Karen Livey, Principal, Leadership Keys

Panellists:Peta Irving, Executive Committee Member, Women In Supply Chain

Shams Rahman, Professor of Supply Chain Management, Deputy Head Of School, Research and Innovation, RMIT

Steven A. Melnyk, Professor of Operations & Supply Chain Management, Michigan State University (USA)

2.50pm TRANSFER TO STREAMS

3.00pm

Session 3

CASE STUDY

When is Vending Not Vending?

David Quayle, Managing Director Australia & New Zealand, Apex Supply Chain Solutions

RESEARCH SESSION

The Personal Supply Chain

Charlie Macdonald, Industry Executive, Manufacturing, Transport & Logistics, Telstra

Gareth Jude, Retail Industry Executive, Telstra

CASE STUDY

Traceability & Standards

Jonathan Ennever, Technical Manager Quality, Coles Supermarkets

CASE STUDY

The Future is Multi-Echelon Inventory Optimisation

Shaun Gates, Managing Director, Lexian Solutions

CASE STUDY

Talent Development in Supply Chain Management: an Industry-Academia Collaborative Approach

Shams Rahman, Professor of Supply Chain Management, Deputy Head of School, Research and Innovation, RMIT

3.40pm AFTERNOON TEA IN THE SMART EXPO

4.10pm

Session 4

CASE STUDY

Effectively Managing an End-to-End ERP Implementation

Mark Lambert, Supply Chain Operations Manager, GlaxoSmithKline

PANEL DISCUSSION

Omni-Channel Retailing – Confronting Changing Customer Behaviour

Moderator:Pas Tomasiello, General Manager Integrated Systems Group, Dematic

Panellists:Thomas O’Connor, Supply Chain Manager, Oceania, Louis Vuitton

John Phillips, SVP Customer Supply Chain & Global Go-To-Market, Pepsico (USA)

Nat Cooper, Supply Chain Development Manager, Super Retail Group

RESEARCH SESSION

Global Climate Change and Supply Chain Risk Management – Building Adaptive Capacity and Resilience

Daniel McMurray, Climate Reality Leader, The Climate Reality Project

CASE STUDY

Logistics & Supply Chain Integration via the Growth of the Internet of Things (IOT)

Roger Lee, Director, Singapore Institute of Materials Management

RESEARCH SESSION

Making Women Visible – The Unseen Gender in Transport & Logistics

Peta Irving, Executive Committee Member, Women In Supply Chain

4.50pm TRANSFER TO PLENARY ROOM

5.00pm The Future of E-Commerce: The Latest Trends and their Impact on Web and Omni-Channel Retailing Kim Baudry, Market Development Director, North America, Dematic (USA)

5.45pm Closing Remarks from Chair

6.00pm NETWORKING COCKTAIL RECEPTION IN FOYER

Program correct at time of printing check www.smartconference.com.au for updated program

PROGRAM | DAY 2 Wednesday 27 May, 20157.00am Registration

7.20am BREAKFAST IN MELBOURNE ROOM 1 - Level 2 Convention Centre

7.30am BREAKFAST INTERNATIONAL KEYNOTE PRESENTATION Transformers: The Rise of Supply Chain 3.0 – Automated Supply Chain Sean Culey, Founder & Managing Director, Aligned Integration (UK)

8.50am TRANSFER TO PLENARY ROOM 3 - Ground Floor Convention Centre

9.00am Opening Remarks from MC

9.10am INTERNATIONAL KEYNOTE PRESENTATION The Convergence of the Physical and Digital Worlds John Phillips, SVP Customer Supply Chain & Global Go-To-Market, Pepsico (USA)


STREAMS

STREAM ONEASCI RESEARCH & INNOVATION

Stream MC: Pieter Nagel,Association for Supply Chain Innovation

STREAM TWOFUTURE TRENDS & COMPETITIVE DRIVERS

Stream MC: Abe Eshkenazi, APICS (USA)

STREAM THREEPRODUCTIVITY & COLLABORATION

Stream MC: To be confirmed

STREAM FOURPLANNING, FORECASTING & PROCESS OPTIMISATION

Stream MC: Peter Griffiths, KPMG

STREAM FIVETRANSFORMATION, CHANGE MANAGEMENT & BUSINESS AGILITY

Stream MC: Stephen Hoskin

Level 2 - Room 213 Level 2 - Room 212 Level 2 - Room 219 Level 2 - Room 220 Ground Floor - Plenary Room 3

11.20am

Session 5

SURVEY FINDINGS

ASCI Innovation Survey Findings Presentation

Pieter Nagel, Chief Executive Officer, Association For Supply Chain Innovation and CEO apicsAU

FUTURE VISIONS

Unveiling the Crystal Ball – a Glimpse of the Future of Supply Chain Management & Innovation

Tim Foster, Managing Director, Chainalytics

CASE STUDY

Strategy Deployment and Supply Chain Transformation – making it real, making it sustainable, delivering competitive advantage

Owen Keates, Vice President - Value Chain CCI, General Manager, CCI Australia Pty Ltd

PANEL DISCUSSION

S&OP Innovation & Optimisation to Drive Competitive Advantage

Panellists:Scott Githens, Integrated Channel Inventory Manager, Onesteel

Mark Chapman, S&OP Manager, Diageo

Marie Varrasso, S&OP Manager, Nike Pacific

PANEL DISCUSSION

Manufacturing Industry Supply Chain Excellence

Moderator:Charlie Macdonald, Industry Executive, Manufacturing, Transport & Logistics, Telstra

Panellists:Robert (Raj) Bruce, MD Australia & VP MoW M+S & ANZ

Mike Angley, Director, Flexibles Manufacturing, Sealed Air Corporation

12.00pm TRAVEL TIME TO PLENARY ROOMS

12.10pm -

Session 6

RESEARCH & CASE STUDY

Enhanced Navigational Systems in the Maritime Domain

Margareta Lutzhoft, Professor of Nautical Studies AMC UTAS

CASE STUDY

Building the Community: Future Logistics Living Laboratory

Neil Temperley ,Future Logistics Living Lab Leader, NICTA

CASE STUDY

Blackwoods Greystanes DC – Lifting Order Picking Productivity, Accuracy & Safety with GTP

Darren Rawlinson, Manager, Direct & Wholesale Distribution, Dematic

CASE STUDY

Supporting Business Agility Through Change Management to Optimise Competitive Advantage

Ron Hurley, General Manager, Supply Chain, FUJI Xerox

CASE STUDY

Click & Collect Home Deliveries: Improving the Customer Experience at Woolworths

Antony Castaldi, Multi-Channel Logistics Manager - Operations, Woolworths

12.50pm LUNCH IN THE SMART EXPO

2.20pm

Session 7

3.00pm


Factors Determining High Reliability in a Product Service Oriented Supply Chain

Marcus Zeucshner, Operations Services Manager, BAE Systems Australia

Professor John Mo, Head of Manufacturing and Materials Discipline, RMIT

Defence Logistics Transformation Project

David F. McGahey, (CSC, MPD) Program Director; Defence Logistics Transformation Program, Joint Logistics Command, Australian Defence Force

EXTENDED FOCUS SESSION

The Harada Method – Building Competitive Capability

Brenton Leitch, Managing Director, Learning & Productivity


Vision & Collaboration – A Northern Australia Case Study

Claudia Brumme-Smith, General Manager Trade & Property, Port Of Townsville

Paul de Guingand, Managing Director, PDG, Supply Chain Solutions


Talent Management Through Engagement Excellence

Karen Livey, Principal, Leadership Keys


China & Asia in Global Supply Chains: Trends & Implications for Australian Businesses

Kobus Van Der Wath, Founder & Group Managing Director, The Beijing Axis

3.40pm AFTERNOON TEA IN THE SMART EXPO

4.10pm

Session 8


Open Food Network (OFN) System: Connecting and Supporting the Sustainability of Regional Food Supply Chain Communities

Dr. Sherah Kurnia, Senior Lecturer, Department Of Computing And Information Systems, University of Melbourne

CASE STUDY

Emergence Of The Digital Supply Chain – How can your Business Leverage 3D Printing to Realise Competitive Advantage

Joe Carmody, Managing Director, EVOK3ED

CASE STUDY

Chain Of Responsibility & Supply Risk Management

Mike Wood, Managing Director, Latus


Challenges from E-Commerce in the Modern Distribution Centre: E-Commerce Order Picking in a Retail Environment

Siegfried Zwing, Director Food Retail Solutions, Knapp (Austria)

CASE STUDY

The Art of Progressive Logistics Optimization: The 10 Levers for Success Over the Next Decade

James Lisica, Research Director, Gartner Supply Chain Research

4.50pm TRANSFER TO PLENARY ROOM 3 - Ground Floor Convention Centre

5.00pm CLOSING INTERNATIONAL KEYNOTE The Power of Demand Driven Fulfilment Jack S. White, Supply Chain Leader – Asia Pacific, Dupont (China)

5.40pm Conference Close

6.30pm THE SUPPLY CHAIN INDUSTRY DINNER IN MELBOURNE ROOM 1

Program correct at time of printing check www.smartconference.com.au for updated program

GENERAL INFORMATIONConference Registration CentreLocated in the Exhibition Halls, opposite the door to Expo Hall 8 and will be open during the following hours:

TUESDAY 7.30am – 5.30pmWEDNESDAY 7.00am – 5.30pm

Staff will be pleased to assist you if you have any questions or require assistance.

Mobile Phones As a courtesy to presenters and delegates, please ensure your phone is either turned off or on flight mode during all sessions.

Name BadgeFor security reasons please wear your conference name badge and lanyard at all times.

Morning & Afternoon Teas along with LunchesThese will be served in the Sponsors’ and Associations Expo area of the Exhibition area. This will be held on the ground floor which will enable delegates more time to visit the vast array of displays and information on offer at Smart Expo.

MORNING & AFTERNOON TEAS - Sponsored by

LUNCH ON DAY 1 - Sponsored by

LUNCH ON DAY 2 - Sponsored by

Espresso Café BarsExhibition Hall, Ground floor, Sponsors’ and Associations’ Expo AreaFor delegates’ espresso hits during the two days of the conference, we have two espresso café bars situated in the Sponsor Expo area.

COFFEE CART ONE - Sponsored by

COFFEE CART TWO - Sponsored by

PAGE INDEXProgram at a glance ............................INSIDE FLAPConference Meeting Rooms .................................5Chairs ................................................................ 9-11Day 1 in Detail ................................................ 12-20

Day 2 in Detail ................................................ 21-28Smart Awards ......................................................29Smart Expo ..........................................................30Sponsors ..............................................................31Site Visits .............................................................34From the Industry ................................................37

Keynote BreakfastMelbourne Room 1 - Level 2 Convention CentreDay 2 - 7.30am sharp – 9.00amThe keynote breakfast is complimentary for conference delegates who indicated on their registration form they would be attending. If you are unsure, check your badge.If you forgot and would like to attend you must advise the Registration Centre before or during the morning tea break on Day 1 Tuesday 26 May 2015.

KEYNOTE BREAKFAST - Sponsored by

Supply Chain Industry Dinner & the Smart AwardsMelbourne Room 1 – Level 2 Convention CentreDay 2 - 6.30pm for 7.00pm sharpThe evening will kick off with pre-dinner drinks in the foyer of Melbourne Room 1, Convention Centre, Level 2, at 6.30pm and proceedings will commence at 7.00pm sharp.

PLEASE NOTE: Tickets can still be purchased for $180 at the Registration Centre up until the afternoon tea break on Day 1, Tuesday 26 May 2015.

SUPPLY CHAIN INDUSTRY DINNER & THE SMART AWARDS - Sponsored by

ProceedingsAll delegates will receive a code approximately 3 weeks after the conclusion of the conference, outlining all presentations which are available.

Post-Conference Online SurveyDelegates who complete the survey will automatically be in the draw for a chance to win some great prizes.

26 & 27 May 2015 | Melbourne Convention & Exhibition Centre

page 5

DAY 1WELCOME & OFFICIAL OPENING KEYNOTE ADDRESS, PLENARY SESSIONSCLOSING KEYNOTE & CONFERENCE CLOSEPlenary room 3, Ground Floor Convention Centre

BREAKOUTSGROUND FLOOR - Plenary room 3 LEVEL 2 - Room 212, Room 213, Room 219 & Room 220

DAY 2KEYNOTE BREAKFAST & LUNCHMelbourne Room 1 – Level 2 Convention Centre

PLENARY SESSIONS, CLOSING KEYNOTE & CONFERENCE CLOSEPlenary Room 3, Ground Floor Convention Centre

BREAKOUTSGROUND FLOOR - Plenary room 3 LEVEL 2 - Room 212, Room 213, Room 219 & Room 220

CONFERENCE MEETING ROOMS

CONVENTION CENTRE GROUND FLOOR & LEVEL 2Refer to the Program pages in association with this map to find room locations for each session. Rooms are also easily identified by visual display screens located outside each room.

Ground Floor

PLENARY ROOM 3

Level 2

MELBOURNE ROOM 1

ROOM 213

ROOM 212

ROOM 220

ROOM 219

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Visit us at stand C7 and try Modular GTP for yourself

Welcome to SMART Conference & Expo 2015This year’s SMART conference is the 12th biennial Conference and is the twenty first anniversary of our first conference. After 22 years, SMART remains Australia’s leading Supply Chain Management event.Since our first conference in the early 1990’s Supply Chain has changed significantly and at SMART we have endeavoured to keep up with those changes and most importantly assist our delegates and members of the supply chain community to understand and implement those changes into their own organisations supply chain.Our primary goal has been to provide our hundreds of delegates with access to leading speakers from

around the world, the latest in supply chain information and research, and fantastic opportunities for delegates to network with those working in supply chain and logistics.This year’s conference theme is focusing on competencies for competitive advantage. Today’s Supply Chain Managers face a difficult challenge. In addition to demonstrating competency and excellence in the traditional functional roles from which the discipline has and is evolving – like the management of supply, inventory, production, procurement, transport and warehousing – they are now expected to take a more strategic approach, and transform supply chain management from a mere ‘cost of doing business’ item, to a strategic business enabler that drives profitability, improves customer service levels and generates real competitive advantage.By choosing to attend SMART 2015 we will be helping you identify the future of supply chain and logistics, exploring the competencies that need to be mastered, in order to wield the supply chain as a competitive weapon! The program has been designed to provide insights into the forces that are empowering top performing supply chains, managers and teams now – and in years ahead.Please feel free to take a look through this book for a thorough run-down of what you can expect to see at this year’s event.I encourage you to attend as much as possible of the Smart 2015 conference program, and take the opportunity to maximise the benefits of the conference. We hope you will take the opportunity to meet and network with fellow delegates at our Smart Welcome Cocktail Reception and that you will join us for the Supply Chain Industry dinner, featuring the Smart awards 2015 winner announcements Finally I’d like to extend my thanks to our generous sponsors, who have committed themselves to supporting such a vital industry event. My thanks, also, to the associations that have worked hard to create and present Smart 2015 to you, to our stream chairs, and to our creative and dedicated organising committee.I look forward to meeting you over the next few days and I welcome you to Melbourne and to Smart Conference & Expo 2015.

Best WishesMichel Jungo Chair - Smart 2015 Organising Committee

Smart 2015 Conference is supported by the leading professional bodies:

MESSAGE FROM THE ORGANISERS

SMART 2015 conference organising committeeMichel JungoChair

Joanne Bermingham Deputy Chair

Phillip Ow Site Visits

Steve Hallett Committee Member

Daniel McMurray Program Director

Allison Miller Sponsorship Director

Allysa Burke Conference Director


page 9

SPEAKER SPOTLIGHT

STREAM ONE CHAIR SEAN CULEY, Principal, Aligned Integration (UK)

Sean Culey (CSCP, SCOR-P) is a member of the European Leadership Team of the APICS Supply Chain Council, and lives in the UK. He is a leading business transformation expert, and spent six years as CEO of business consultancy ‘SEVEN’, as well as a Principal at the global consultancy Solving Efeso. Sean also spent a decade working for Cadbury Schweppes, including 7 years as the Global Design Authority on what was the world’s largest SAP implementation.

STREAM TWO CHAIR STEPHEN HOSKINS, Principal, Stop at Nothing

Steve Hoskins is a professional corporate and function event Master of Ceremonies who brings a warm sense of wit and charm and well-organised event timing all in one package. A highly experienced and professional senior manager with major multinational corporations in his previous career, he knows how to ask the right questions to keep plenary sessions, panels and large rooms of delegates interested and entertained. He has been MC for some impressive professional organisations such as American Express, PayPal, Apple, Australian Carparks Assoc., Restaurant & Catering Aust., HMAA, Tourism Australia, Law Society and Enterprise IQ Events: Big Data and Master Data Management and Future Enterprise to name a few.

STREAM THREE CHAIR RICHARD BOELE, Director, Global Compact Network Australia

Richard Boele is an international accountability expert, having specialised in a rights-based approach to social accountability and assessment for over 17 years. That period has seen him build an impressive body of global experience that spans civil society, private and public sectors at all levels from working with local community organisations and global companies to the United Nations. Richard has extensive experience of managing human rights impacts, issues and cross-cultural differences from his time as The Body Shop’s global Human Rights Manager and before that, as Communications Director for an international human rights organisation.

STREAM FOUR CHAIR PETER GRIFFITHS, National Partner, Business Performance Services, KPMG

Peter Griffiths is the National Partner in Charge of the Business Performance Services team within KPMG’s Management Consulting group, as well as the National Leader of the Supply Chain Service Network. Peter’s responsibility is to lead delivery of service offerings in key Commercial and Government clients leveraging his military and industrial experience in business planning, operations, maintenance, logistics and technology from the past 20 years. He has led a number of major transformation projects in both industry and within Defence.

STREAM FIVE CHAIR KAREN LIVEY, Principal, Leadership Keys

Karen’s leadership techniques give participants the ability to rewire their brains to become better leaders. She EMPOWERS and unlocks the potential of their leadership capabilities by taking advantage of the new learnings in brain science. Through her psychology, neuroscience, business experience, and qualifications, Karen is able to show people how to ‘rewire’ their brains to achieve their own greatness. She has created simple and practical techniques that can be used across every level of the organisation. Karen works closely with a broad range of industries and organisations, from local government departments to global companies with emerging and experienced.

STEPHEN HOSKINS – Principal, Stop at Nothing

STEVE HOSKINS is a professional corporate and function event Master of Ceremonies who brings a warm sense of wit and charm and well-organised event timing all in one package. A highly experienced and professional senior manager with major multinational corporations in his previous career, he knows how to ask the right questions to keep plenary sessions, panels and large rooms of delegates interested and entertained. He has been MC for some impressive professional organisations such as American Express, PayPal, Apple, Australian Carparks Assoc., Restaurant & Catering Aust., HMAA, Tourism Australia, Law Society and Enterprise IQ Events:Big Data and Master Data Management and Future Enterprise to name a few.

Conference MC & Smart Awards Dinner MC

DAY 1 STREAM CHAIRS

DAY 2 STREAM CHAIRS

STREAM ONE CHAIR DR PIETER NAGEL, Chief Executive Officer, Association For Supply Chain Innovation

Dr. Nagel has spent his whole working career of more than 30-years, in Logistics. He has achieved a dynamic balance between corporate, consulting and academic positions and has always endeavoured to advance the logistics profession. Dr. Nagel has undertaken strategic global projects in all three arenas and has worked on all major continents providing logistics expertise to the petrochemical, defence, banking and finance and retail sectors. Key among his significant achievements has been his pivotal role in the establishment of three key university research and learning institutes.

STREAM TWO CHAIR ABE ESHKENAZI, CEO, APICS (USA)

Abe Eshkenazi currently serves as the chief executive officer for APICS. Prior to joining APICS, Abe was the Managing Director for the Operations Consulting Group of American Express Tax and Business Services. Abe has provided business, operational, and compliance consulting services to professional service organizations, associations, and tax-exempt and government organizations. His leadership role included project management, business process redesign, and individual and organizational alignment; including design and implementation of outsource strategies. Abe has been a frequent speaker on outsourcing, non-profit mergers, and strategic alliances.

STREAM THREE CHAIR ROBERT HEATON, Senior Partner with ASPIRE! Group and Divisional Vice-President, SCLAA VictoriaRobert has over 25+ years experience in senior sales roles in the IT industry living and working in the UK, Europe, Australia and North America. Robert is a Senior Partner with ASPIRE! Group, global specialists in sales transformation programs. Vice President of the Victorian branch, Supply Chain Logistics Association of Australia (SCLAA), a voluntary role that reflects Robert’s life long passion & commitment to see the industry advance in professional stature where more people will consider Transport & Logistics as their first professional career choice and where the industry will benefit from a more informed and appreciative public.

STREAM FOUR CHAIR PETER GRIFFITHS, National Partner, Business Performance Services, KPMG

Peter Griffiths is the National Partner in Charge of the Business Performance Services team within KPMG’s Management Consulting group, as well as the National Leader of the Supply Chain Service Network. Peter’s responsibility is to lead delivery of service offerings in key Commercial and Government clients leveraging his military and industrial experience in business planning, operations, maintenance, logistics and technology from the past 20 years. He has led a number of major transformation projects in both industry and within Defence.

STREAM FIVE CHAIR & PLENARYS STEPHEN HOSKINS, Principal, Stop at Nothing

Steve Hoskins is a professional corporate and function event Master of Ceremonies who brings a warm sense of wit and charm and well-organised event timing all in one package. A highly experienced and professional senior manager with major multinational corporations in his previous career, he knows how to ask the right questions to keep plenary sessions, panels and large rooms of delegates interested and entertained.


page 11

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For more than 70 years’, Dexion has been working with our partners to turn supply chain processes into sources of competitive advantage.

Dexion provides a seamless integration of the world’s best practice products with state of the art control and management systems that reflect the best in safety, space optimisation, security and profitability. We seek to understand your business as if it were our own, delivering smarter systems and solutions to optimise the productivity of your business and in-turn your supply chain performance.

To find out how Dexion can provide your business with smarter supply chain solutions, visit dexion.com.au or call 1800 100 050.

INTERNATIONAL KEYNOTE PRESENTATION 8.40am - 9.40amThe Supply Chain as a Competitive Weapon

DR. STEVEN A. MELNYK, Professor of Operations & Supply Chain Management, Michigan State University (USA)

PLENARY ROOM 3, Ground Floor Convention Centre

In his keynote address to Smart 2015, Dr Melnyk will demonstrate the role of the supply chain in helping business’ realise the potential of Drucker’s three goals: keeping existing customers, attracting new customers, and selling more to both. Dr Melnyk shares a number of key topics that are central to business’ realising the full potential of their supply chains;• Understanding the business model and linking the supply chain to it• Identifying the outcomes that drive the supply chain - six critical outcomes• Building the right supply chain capabilities for today’s environment• The “new” dimensions of capability - system interoperability and culture• Is your organization ready for today’s dynamic, complex environment? Master the rapid strategic response cycle: sense, assess,

formulate, deploy, re-calibrate, evaluate then repeat

STEVEN A. MELNYK is Professor of Operations and Supply Chain Management at Michigan State University. His research interests include supply chain and design, metrics/system measurement, responsiveness supply chains, supply chain design, and Environmentally Responsible Manufacturing (ERM). Dr. Melnyk sits on the editorial review board for Production and Inventory Management, the Journal of Business Logistics, the Journal of Supply Chain Management, the Journal of Business Logistics, the Journal of Humanitarian Logistics and Supply Chain Management and the International Journal of Production Research.

TIME SESSION MC/CHAIR ROOM

7.30am – 8.20am Registration

8.20am Welcome Steven Hoskins GROUND FLOOR Plenary Room 3

8.40amThe Supply Chain as a Competitive WeaponDR. STEVEN A. MELNYK – Professor of Operations & Supply Chain Management, Michigan State University (USA)

Steven Hoskins GROUND FLOOR Plenary Room 3

9.40am A Guide to the Value of Sustainability in the Supply ChainANITA HOUSEHAM – Senior Manager and Policy Advisor, UN Global Compact (USA) Steven Hoskins GROUND FLOOR

Plenary Room 3


11.10amLeadership in Logistics Operations: A Big Business PerspectiveROGER GRAY – Group General Manager, Business Performance, AIR NEW ZEALAND, Non-Executive Director, ADP NEW ZEALAND

Steven Hoskins GROUND FLOOR Plenary Room 3

11.50am TRANSFER TO STREAMS

12.00pm – 4.50pm

Stream 1 – Innovation & Technology Transformation Sean Culey LEVEL 2 - Room 220

Stream 2 – Future Trends & Competitive Drivers Stephen Hoskins GROUND FLOOR Plenary Room 3

Stream 3 – Sustainability, Security & Risk Management Richard Boele LEVEL 2 - Room 219

Stream 4 – Planning, Forecasting & Process Optimisation Peter Griffiths LEVEL 2 - Room 212

Stream 5 – Leadership & Human Capital Karen Livey LEVEL 2 - Room 213

4.50pm TRANSFER TO PLENARY

5.00pmThe Future Of E-Commerce: The Latest Trends And Their Impact On Web And Omni-Channel RetailingKIM BAUDRY - Director Business Development, Dematic (USA)

Stephen Hoskins GROUND FLOOR Plenary Room 3

5.45pm Closing Remarks Stephen Hoskins GROUND FLOOR Plenary Room 3

6.00pm Networking Welcome Reception GROUND FLOOR FOYER

DAY 1 – TUESDAY 26 MAY 2015

ININTERNATIONAL KEYNOTE PRESENTATION 9.40am - 10.30amA Guide to the Value of Sustainability in the Supply Chain

ANITA HOUSEHAM, Senior Manager and Policy Advisor, Policy & Legal Supply Chain Sustainability, UN Global Compact (USA)


In a context of fragmented guidance and a plethora of initiatives, embracing sustainability can be a pretty confusing task. What is the best way to ‘do sustainability’ and where it is relevant to your business practice? The UN Global Compact streamlines that path in taking the first steps and key considerations when embedding sustainability in the supply chain, and furthermore, why you should even bother doing so. • Understand the first steps to taking the sustainability path in supply chain management and procurement• Hear the real case for undertaking the sustainability initiative, why it makes business sense and how it can lead to greater resilience and

competitiveness

ANITA HOUSEHAM - is Senior Manager and Policy Advisor at the United Nations Global Compact Office – which is the UN office that administers the UN Global Compact. The Global Compact is the UN’s voluntary corporate citizenship initiative in the areas of human rights, labour standards, the environment and anti-corruption. Anita joined the UN Global Compact in 2010 and manages its supply chain sustainability platform, in addition to social sustainability programmes and initiatives such as the Children’s Rights and Business Principles, a joint initiative with UNICEF and Save the Children. In her capacity, she also manages the Global Compact Office’s policy and legal affairs and provides project management and advisory support to other issue areas related to human rights, labour rights and legal. Since completing her Masters of International Business Law at the School of Oriental and African Studies in London in 2005, Anita has worked with business, investors, government, intergovernmental organizations and civil society on the issue of corporate sustainability.

MORNING TEA Expo Area - 10.30am - 11.10am

Sponsored by

INTERNATIONAL KEYNOTE PRESENTATION 11:10am - 11:50amLeadership in Logistics Operations: A Big Business Perspective

ROGER GRAY, Group General Manager, Business Performance, Air New Zealand and Non-Executive Director, ADP New Zealand


Air New Zealand’s Business Performance Group, is responsible for over $1.25b of Air New Zealand’s annual cost base, Mr Gray will share a big business perspective on what it takes to achieve leadership in logistics and discuss the challenges and rewards of supply chain / business performance operations at one of the world’s best airlines. Air New Zealand is building strong supplier relationships and developing longer-term deals to combat pressure on the industry brought about by new technology and stricter safety regulations. It is always looking for new and innovative ways to deliver improved “total cost of ownership” to supply partners. To this end, the company’s staff work in cross-functional teams, facilitated by ‘continuous improvement’ practitioners, who conduct reviews to identify and eliminate sources of waste. New technology hugely affects the role of procurement and the supply chain.

ROGER GRAY, is an experienced executive with 30 years of general management and supply chain experience gained across a number of industries. A business builder who delivers growth, sustained profitability and sustainable change through: collaborative leadership, customer and supplier relationship excellence, sharp operating discipline and a clear strategic and brand focus. As Group General Manager, Business Performance at Air New Zealand, Roger is responsible for: On Board Fulfillment, Strategic Vendor Management, Procurement, Logistics, Continuous Improvement, Aircraft Program and Properties and Infrastructure (including management of 285 sites globally).

TRANSFER TO STREAMS 11.50am - 12.00pm

Session1 12.00pm - 12.40pm1 INNOVATION & TECHNOLOGY TRANSFORMATION Level 2, Room 220 - 12.00pm - 12.40pm

Case Study - Online Retail Logistics Fulfilment Strategies

LEIGH WILLIAMS, Founder and Managing Director, eStore LogisticsIn 2013 eStore Logistics implemented Manhattan SCALE warehouse management system which has delivered efficiencies and controls to the Company resulting in significant business growth and lower cost of services for online retailers. Founder and Managing Director of eStore Logistics, Leigh Williams will talk through the implementation and address some of the strategies the business has employed to become the largest warehousing and order fulfillment provider in Australia specialized servicing online retail.

LEIGH WILLIAMS is the Founder and Managing Director of eStore Logistics, Australia’s largest outsourced warehousing and order fulfilment provider specialised in servicing online retail. Established six and a half years ago, eStore Logistics fulfills now up to 30,000 consumer orders per day for a number of clients including some of Australia’s largest online retailers which sell a variety of goods across a number of sectors. eStore Logistics operates 25,000 sqm of warehousing facilities in Victoria and New South Wales utilising a work force of over 100 staff.

2 FUTURE TRENDS & COMPETITIVE DRIVERS Ground Floor, Plenary Room 3 - 12.00pm - 12.40pm

International keynote presentation - Supply Chain Strategies for AsiaMARK MILLAR, Managing Partner, M Power Associates – Gateway to Knowledge and Networks

With companies seeking alternative and additional sources of growth, revenue and profits - the spotlight is increasingly focused on the Asia region. In addition to outsourcing and offshoring procurement and production to lower cost economies, businesses are also seeking to tap into the rising consumerism across Asia. However, Asia may be one region but it is certainly not one market - it is a massive geography comprising


many different markets with a wide variety of supply chain challenges and opportunities. This session will explore the need for agile supply chains amongst the complex dynamics and the changing landscape in the ‘Asia Era’ and discuss the associated distribution challenges and opportunities for shippers and service providers. The Speaker will explore China’s future role in global supply chains and discuss where-next for low cost manufacturing, including on-the-ground supply chain insights based on visits into some of the rapidly developing and emergingmarkets in Asia, including the logistics landscape across key ASEAN markets of Vietnam, Indonesia, Philippines and Myanmar.

MARK MILLAR leverages 25 years global business experience to provide value for clients with independent and informed perspectives on their supply chain strategies in Asia. Mark’s ‘Asia Supply Chain Insights’ series of corporate briefings, consultations and seminars help companies navigate the complex landscapes in China and ASEAN, improve the efficiency of their supply chain ecosystems and make better informed business decisions. Mark is a Visiting Lecturer at Hong Kong Polytechnic University and has delivered Guest Lectures at Georgia Tech (Atlanta and Hong Kong), RMIT (Ho Chi Minh City) and SP Jain (Dubai and Singapore) and HKU SPACE in Hong Kong.

3 SUSTAINABILITY, SECURITY & RISK MANAGEMENT Level 2, Room 219 - 12.00pm - 12.40pm

Case Study - Antarctic Supply Chain – Evolution of Risk

ROGER KNOWLES, Supply Chain Manager, Australian Antarctic Division

The Australian Antarctic Division has been facing unique supply chain and operational logistics challenges in supporting scientific research and maintaining stations on the highest, driest, coldest, windiest and emptiest place on Earth since Sir Douglas Mawson established a base at Cape Denison, Commonwealth Bay in far eastern sector of the Australian Antarctic Territory, in 1911. From then until now the challenge to manage and mitigate risks through creating more resilient supply chains has remained constant. This case study looks at those supply chain challenges from a historical perspective and considers how the supply chain management has evolved over the years.

ROGER KNOWLES is the Supply Chain Manager for the Australian Antarctic Division. He has been with the Australian Antarctic Program for 12 years and has been to the Antarctic continent and the sub Antarctic on many occasions. Prior to working for the Australian Antarctic Division Roger spent 21 years in the Royal Australian Air Force in a variety of operational and logistics management roles before going to BAE Systems (formerly British Aerospace) as the Supply Manager. Roger was involved in setting up a green field supply chain for BAE for the Royal Australian Air Force and Hawk Lead-in Fighter Project. The need for a sea change saw Roger move to Tasmania and his experience in operational logistics enabled him to undertake the challenges of his current role with the Australian Antarctic Division.

4 PLANNING FORECASTING & PROCESS OPTIMISATION Level 2, Room 212 - 12.00pm - 12.40pm

International Case Study - Planning for Future Growth: Scaling the Growth Mountain at Kathmandu

CALEB NICOLSON, General Manager, Group Supply Chain, Kathmandu (NZ)

In October 2014 Kathmandu implemented a new ERP system, including new WMS and Demand planning. The systems are part of the Microsoft AX suite and were designed to help the company manage and prepare for the rapid growth, which has seen it quickly become the leading brand of outdoor and travel clothing and equipment in Australasia. This session will discuss:• Focussing on the challenge of growth and the requirement for systems investment to support supply chain capabilities and efficiencies• Scope of project and expected benefits• Project process and key learnings• Deep dive on online and our approach to omni-channel

As GM Group Supply Chain, CALEB NICOLSON is accountable for Supply Chain strategy, operations and budgetary control for operations in Australia, New Zealand and the UK. He leads a team of more than 100, responsible for International Supply Chain, Domestic Warehousing & Freight, Supply Chain Planning and Inventory Management across Kathmandu’s retail and online supply chain. The Kathmandu engagement has been a constant change agenda with major infrastructure projects including DC builds in Australia and New Zealand, implementing 3PL partners in 3 countries, implementing WMS, ERP and supply chain planning software and most importantly building a team to both deliver this change and run the operations. Caleb has over 15 years of leadership and experience in retail transformation.

5 LEADERSHIP & HUMAN CAPITAL Level 2, Room 213 - 12.00pm - 12.40pm

International Case Study - Global Viewpoint on Developing Supply Chain TalentABE ESHKENAZI, Chief Executive Officer, APICS (USA)

Access to the supply chain talent required to ensure competitive success in the global market is one of the most pressing issues companies face today. The challenge is to ensure there is a strong pipeline of young people pursuing careers within the supply chain and help supply chain workers at all levels obtain the skills and knowledge required to meet their companies strategic supply chain goals. During this presentation, APICS CEO, Abe Eshkenazi, will discuss these challenges from a global perspective, as well as share the results of a recent APICS and apicsAU survey focusing on the employment outlook for supply chain and operations management professionals in Australia. The survey looks at hiring and employment trends, skills requirements and salaries. Eshkenazi will also compare the Australian trends to the situation in other regions of the globe. Finally you will learn how companies, supply chain management professional and associations like APICS and apicsAU can work together to build the supply chain workforce of the future.

ABE ESHKENAZI currently serves as the chief executive officer for APICS. Prior to joining APICS, Eshkenazi was the managing director for the Operations Consulting Group of American Express Tax and Business Services. Eshkenazi has provided business, operational, and compliance consulting services to professional service organizations, associations, and tax-exempt and government organizations. His leadership role included project management, business process redesign, and individual and organizational alignment; including design and implementation of outsource strategies. Eshkenazi has been a frequent speaker on outsourcing, nonprofit mergers, and strategic alliances.

LUNCH Expo Area - 12.40pm - 2.10pm

Sponsored by

Session 2 2.10pm - 2.50pm1 INNOVATION & TECHNOLOGY TRANSFORMATION Level 2, Room 220 - 2.10pm - 2.50pm

Interactive Panel Discussion - Technology, Data and Analytic Trends Reshaping the Future of Supply Moderator: DR DEAN ECONOMOU, Technology Strategist NICTA

• What are the key technology trends that are impacting on supply chain and logistics?• How can big data and analytics be harnessed to optimise and improve supply chain performance?• Future Visions – identifying the three biggest technology game-changers for supply chain managers?

Panellists:MATT GIBSON, Head of Supply Chain & Information Services, BASFCATE HULL, Founder & CEO, FreightexchangeSEAN CULEY, Principal, Aligned Integration (UK)PAUL ORMONDE-JAMES, Managing Partner, CybertrekkingJOSEPH FOTIA, Supply Chain Director Oceania, Beam Suntory

DR DEAN ECONOMOU’S career spans the research, commercial and government sectors. Dean joined NICTA in 2008 reporting to the CEO to investigate the use of ICT in urban environments and to develop Smart Infrastructure capability. He was part of the team which developed NICTA’s R and D services business and is currently working on projects across the Digital Economy, Transport, Infrastructure and Logistics. He also convenes the Media Thought Leaders Group for the Australian Centre for Broadband Innovation. Dean is a frequent keynote speaker, a business advisor/mentor in the start-up community, and has provided policy input to the Australian government on the Internet, Built Environment, Broadband Technology, Smart Infrastructure and Cloud Computing.

MATTHEW GIBSON has around 20 years Supply Chain experience, across FMCG, solution and service provision and currently as Head of Supply Chain for BASF Australia. He has had deep experience in the design, implementation and operation of different system and physical logistics networks, both as a customer and a 3PL provider. A particular relevant interest is understanding the capabilities and limitations of technologies across manufacturing and distribution Supply Chains.

CATE HULL is CEO of Freight Exchange, a global distribution system for line-haul freight. Prior to starting FreightExchange, Cate founded big data firm c8consulting, was the Oceania Practice Lead for Forensic Data Analytics at E&Y. She has lead numerous initiatives for companies in the manufacturing, retailing, mining and financial services industries. Her approach to business is data driven, and she is passionate about using data and technology to help drive measurable change for the better.

SEAN CULEY is a leading business transformation expert, and spent six years as CEO of business consultancy ‘SEVEN’, as well as a Principal at the global consultancy Solving Efeso. Sean also spent a decade working for Cadbury Schweppes, including 7 years as the Global Design Authority on what was the world’s largest SAP implementation.

PAUL ORMONDE-JAMES has held leadership positions at the nexus of business and technology at Australia Post, MBF Australia, Echo Entertainment Group, Tab Limited, ABB and Boral. He also served as Head of Global Intelligence at the World Bank. Paul is experienced in all forms of technology/ ICT applications, financial management, strategic intent and project management across many industries. A recognised Global Speaker across diverse industries in leveraging innovation for commercial gains and organisational growth. Paul speaks on disruptive technologies that affect corporate strategy and effective decision-making, enjoys challenging the status quo for productive insights.

JOSEPH FOTIA started his career at Mars, where he worked for 10 years in roles across Finance, Sales & Project Management. He joined Orica Mining Services in 2010, where he held a leading role in transforming its S&OP process to an A-class standard. In Oct 2013, he joined Beam Suntory and is currently a member of the APICSau NSW Chapter Committee. Joseph holds a degree in Chemical Engineering & Business Administration from RMIT, an AGSM Executive MBA and the APICS CPIM & CSCP certifications.


Interactive Panel Discussion - Capability Management & Continuous Improvement for Supply & LogisticsModerator: STEPHEN HOSKINS, Principal, Stop At Nothing

• What are the key capabilities required to ensure success for supply chain & logistics now, and over the years ahead?• How can you analyse and identify capability shortfalls? What’s the best way to rectify them?• What are the keys to building a culture of continuous improvement?• Exploring the links between CI, capability management and supply chain transformation

Panellists:MAUD PILFERT, Commercial Logistics & Continuous Improvement Manager, Schneider ElectricANISA MAKALIC, Head of Supply Chain – Tip Top ANZ, George Weston FoodsJACK S. WHITE, Supply Chain Leader – Asia Pacific, Dupont (China)ABE ESHKENAZI, Chief Executive Officer, APICS (USA)

MAUD PILFERT is responsible for managing the commercial logistics project and deploying a tailored supply chain model and customer process capabilities. Her role also involves the management of the continuous improvement engineers to enhance DC productivity and SPS. A Certified Supply Chain professional with a Masters in Project Management, Team Coaching and International Business, Maud has been working in logistics for 10 years, including experience at Schneider Electric and previously at Caterpillar.

ANISA MAKALIC is the Head of Supply Chain for Tip Top Australia/New Zealand. Anisa manages the performance, on-going capability development and continuous improvement of the Tip Top Supply Chain Function. Anisa has over 10 years experience supporting organisations with the identification and delivery of strategic business improvement opportunities across the end-to-end supply chain.


In various roles, including external and internal consulting, she has led successful programs within Retail, FMCG, Consumer High Tech, Telecom, Construction, Agri-Business and Pharmaceutical industries across Europe, North America and Australasia. Her specialties include: Supply Chain Strategy and Planning, Integrated Business Planning, Working Capital Optimisation, Operating Model Design, Change Management, Project and Programme Management

JACK WHITE is in charge of supply chain strategy, improvement and execution for DuPont Performance Polymers Asia operations. Jack has led global implementation of demand driven fulfillment for a major DuPont business unit and is currently leading strategy development and capability deployment in Asia. Jack has worked with DuPont for over 27 years and has had operations and supply chain leadership roles in Europe, the US, and Asia.

ABE ESHKENAZI currently serves as the chief executive officer for APICS. Prior to joining APICS, Abe was the managing director for the Operations Consulting Group of American Express Tax and Business Services. Abe has provided business, operational, and compliance consulting services to professional service organizations, associations, and tax-exempt and government organizations. His leadership role included project management, business process redesign, and individual and organizational alignment; including design and implementation of outsource strategies. Abe has been a frequent speaker on outsourcing, nonprofit mergers, and strategic alliances.


Interactive Panel Discussion - Leveraging Sustainability as a Key Business Driver

Moderator: RICHARD BOELE, Director, Global Compact Network Australia

Panellists:ANITA HOUSEHAM, Senior Manager and Policy Advisor, UN Global Compact (NY)FREDDY SHARPE, CEO, Climate FriendlyDR. ROBYN LEESON, Consultant and member of the GRI Stakeholder CouncilKAELENE McLENNAN, Corporate Affairs, Sustainability & Communications Manager, Simplot Australia

RICHARD BOELE is an international accountability expert, having specialised in a rights-based approach to social accountability and assessment for over 17 years. That period has seen him build an impressive body of global experience that spans civil society, private and public sectors at all levels from working with local community organisations and global companies to the United Nations. Richard has extensive experience of managing human rights impacts, issues and cross-cultural differences from his time as The Body Shop’s global Human Rights Manager and before that, as Communications Director for an international human rights organization.

ANITA HOUSEHAM is Senior Manager and Policy Advisor at the United Nations Global Compact Office – which is the UN office that administers the UN Global Compact. The Global Compact is the UN’s voluntary corporate citizenship initiative in the areas of human rights, labour standards, the environment and anti-corruption. Anita joined the UN Global Compact in 2010 and manages its supply chain sustainability platform, in addition to social sustainability programmes and initiatives such as the Children’s Rights and Business Principles, a joint initiative with UNICEF and Save the Children. In her capacity, she also manages the Global Compact Office’s policy and legal affairs and provides project management and advisory support to other issue areas related to human rights, labour rights and legal. Since completing her Masters of International Business Law at the School of Oriental and African Studies in London in 2005, Anita has worked with business, investors, government, intergovernmental organizations and civil society on the issue of corporate sustainability.

FREDDY SHARPE is CEO of Climate Friendly, Australia’s leading carbon and energy management business, which he has built into one of the most respected global providers of solutions in climate change and sustainability. Freddy has over 25 years of hands-on expertise in carbon markets, carbon and energy policy, energy efficiency and clean and conventional energy in Australia and internationally. He is a highly experienced business leader with multiple roles in operational management, corporate and business development, mergers and acquisitions, business strategy and consulting. Prior to heading up Climate Friendly, Freddy was Chief Operating Officer of Australia’s largest residential energy efficiency business, which generated emission reductions of over 4 million tonnes in its first year of operations.

ROBYN LEESON has 20 years of experience in environment and sustainability-related fields for the private sector, all levels of government, NGOs and as a consultant. Her focus over the past six years has been on sustainability strategy and reporting practices and her clients include listed companies, peak industry bodies and government agencies. She has served on multiple working groups for the Global Reporting Initiative and is currently a member of the GRI’s Stakeholder Council. Robyn holds a Master’s and a Ph.D and has delivered conference presentations in North America, Europe and Africa.

KAELENE MCLENNAN was appointed Corporate Affairs, Sustainability and Communications Manager in January 2011. Kaelene started her career as a lawyer at the top tier law firm Allens Arthur Robinson where she worked in the litigation, intellectual property and M&A divisions. She started working for Simplot as legal counsel 10 years ago and has a wide ranging background in corporate communications, policy development, contract management, acquisitions, marketing, logistics and procurement. Kaelene has championed the cause of sustainable business throughout her career and is delighted to act as change agent for Simplot, seeking to create opportunities for growth and customer loyalty as well as ensuring Simplot manages its risks appropriately. Kaelene has a Bachelor of Laws and is a member of the Australian Food and Grocery Council’s sustainable practices committee.


International Keynote Presentation - Transforming your Supply Chain into a Strategic Growth EnablerERICH GAMPENRIEDER, Partner & Global Leader KPMG Supply Chain Centre of Excellence, KPMG (USA)

Is your supply chain a strategic growth enabler? Transforming the supply chain for growth spans both Customer and Supply Chain capabilities, beginning with a robust understanding of both consumer and channel service requirements and, most importantly, the game changers for both.

ERICH LUDWIG GAMPENRIEDER is based in Germany and is the leader for KPMG’s Global Supply Chain Centre of Excellence. Over the past 17 years Erich has led many global transformation Supply Chain programs for blue chip multinationals across the pharmaceutical, healthcare, chemicals, automotive and engineering industry. He has delivered entire supply chain programs, from acquisition and

concept design to the management of analysis, design and sustainable implementation. These programs have included supply chain design and improvement, post-merger programs along with business and tax efficient operating models. Erich has led multiple supply chain consulting practices globally and prior to him joining the consulting world Erich served in the German Army for 12 years as Electronic Warfare Officer.


Interactive Panel Discussion - Attracting and Retaining Talent for the Next Generation

Moderator: KAREN LIVEY, Principal Leadership Keys

Panellists:ABE ESHKENAZI, CEO, APICS (USA)PETA IRVING, Executive Committee Member, Women in Supply ChainSHAMS RAHMAN, Professor of Supply Chain Management, Deputy Head of School, Research and Innovation, RMITDR. STEVEN A. MELNYK, Professor of Operations & Supply Chain Management, Michigan State University (USA)

ABE ESHKENAZI currently serves as the chief executive officer for APICS. Prior to joining APICS, Eshkenazi was the managing director for the Operations Consulting Group of American Express Tax and Business Services. Eshkenazi has provided business, operational, and compliance consulting services to professional service organizations, associations, and tax-exempt and government organizations. His leadership role included project management, business process redesign, and individual and organizational alignment; including design and implementation of outsource strategies. Eshkenazi has been a frequent speaker on outsourcing, nonprofit mergers, and strategic alliances.

PETA IRVING has almost 30 years in the Australian Defence Force and has gained a wealth of experience working across multiple areas of supply chain. Peta specialises in developing cost efficiencies through defining requirements for successful projects. Today Peta uses her experience and expertise in supply chain processes and project management in her consulting and learning practice. In addition she continues to teach and mentor higher education students. Peta was a significant contributor for the 2010 ‘Making Women Visible – The unseen gender in transport and logistics’ and lead the research and writing team for this paper ‘Improving Women’s Visibility – The unseen gender in transport and logistics’.

DR SHAMS RAHMAN is a Professor of Supply Chain Management at the School of Business IT and Logistics, RMIT University. He is also the Deputy Head of School, Research and Innovation. Professor Rahman is dedicated to interdisciplinary education and integrated approaches to solving supply chain problems. Professor Rahman has worked with several universities in Australia, United Kingdom, and Thailand. Professor Rahman’s work has focused on sustainable supply chain, talent management, lean-six sigma, reverse logistics, and theory of constraints. He is on the editorial board of fourteen international journals and a foundation member of the International Advisory Committee of the Asia-Pacific Federation of Logistics & Supply Chain Systems.

DR STEVEN MELNYK is Professor of Operations and Supply Chain Management at Michigan State University. His research interests include supply chain and design, metrics/system measurement, responsiveness supply chains, supply chain design, and Environmentally Responsible Manufacturing (ERM). Dr. Melnyk sits on the editorial review board for Production and Inventory Management, the Journal of Business Logistics, the Journal of Supply Chain Management, the Journal of Business Logistics, the Journal of Humanitarian Logistics and Supply Chain Management and the International Journal of Production Research.

TRANSFER TO STREAMS 2.50pm - 3.00pm

Session3 3.00pm - 3.40pm1 INNOVATION & TECHNOLOGY TRANSFORMATION Level 2, Room 220 - 3.00pm - 3.40pm

Case Study - When is Vending Not Vending?

DAVID QUAYLE, Managing Director, Australia & New Zealand, Apex Supply Chain Solutions

The presentation will highlight how the use of industrial vending machines can impact the supply chain industry from controlled provision of PPE, consumable and vehicle parts to control of individual assets (bar code readers, tools etc) to centralized point of delivery solutions for parcel delivery services. The presentation will call on multiple case studies from the vending industry overseas, highlighting cost savings and productivity improvements.

DAVID QUAYLE is the Managing Director of the Australian subsidiary of Apex Supply Chain Technologies. Apex is the leading global provider of industrial vending solutions and is the only OEM with a direct presence in Australia. Prior to setting up the Apex business in Australia, David managed businesses in industries as diverse as mining Automation to construction and IT. He has a degree in Engineering and a Masters.


Research Session - The Personal Supply Chain

CHARLIE MACDONALD, General Manager, Manufacturing, Transport & Logistics Industry Executive – Industry Centre of Excellence, Telstra GARETH JUDE, Retail Industry Executive, Telstra

Connected Consumers want more from the supply chain. They’re prepared to pay a premium for a better service. They’re even willing to help co-create a supply chain that delivers value to everyone. So why aren’t they getting what they want? And what happens when you give them what they need? A new research paper from Telstra looks at the potential of the Personal Supply chain to transform the relationships that Retailers, Manufacturers and Transport organisations have with their Consumers and how his new value network can create benefits for all. (The report “The Personal Supply Chain” can be found at http://www.telstraglobal.com/thepersonalsupplychain).


CHARLIE MACDONALD has spent over 20 years in a variety of leadership roles in the express logistics sector based in Europe, Asia and, since 2004, Australia. In these roles, he has developed and deployed mobility, Supply Chain visibility and customs clearances solutions globally. In 2012, Charlie was appointed Manufacturing Transport and Logistics Industry Executive in Telstra’s Industry Development team. Charlie holds a Bachelor of Science in Fuel and Energy Engineering from the University of Leeds and is currently Chair of the Australian Logistics Councils ICT working group and sits on the CILT Australia’s NSW board.

GARETH JUDE was born in the UK and educated in the UK, USA and Australia. He has spent the last 20 years in a variety of senior sales, marketing and general management roles including 2 years as CEO of a an Australian sporting goods retailer and 7 years in the DSE division of Woolworth’s responsible for group wide merchandise management, marketing and store planning. Gareth has also spent a number of years consulting to retailers and teaching retail at Sydney, Macquarie and Shanghai Jiao Tong Universities. He has won citations for teaching excellence at Sydney University.


Case Study - Traceability, Food Safety Standards and the Challenges for The Australian Food Industry

JONATHAN ENNEVER, Technical Manager, Coles Brand, Coles Supermarkets

The supply chain for food manufacturers in Australia is becoming increasing complex and presents new challenges for food safety in light of food-borne illness, consumer expectations, and ingredient integrity. James will discuss the COLES approach to managing these issues to ensure quality through a focus on traceability and supply chain.

JONATHAN ENNEVER is the Technical Manager, Quality for Coles Brand. He leads the Coles’ quality teams through the company’s distribution centres and testing. As technical lead for the bakery team, he manages three Product Technologists to ensure the highest standards of production and product delivery. With 15 years experience in food technology, he has also held technical management positions at British supermarket giant – Tesco. Jonathan has a Bsc with Honours in Food Science from the University of Reading, UK.


Case Study - Future Visions – The Future is Multi-Echelon Inventory OptimisationSHAUN GATES, Managing Director, LEXIAN SOLUTIONS

• Creating context: Historically optimising islands of inventory - pro/cons of this approach• Considering risk, Buffers and Constraints and how the “old” method fails to take all of these into account.• Optimising inventory buffers to manage risk• Understanding how the ‘island’ approach fails and how the Multi-Echelon methodology is far superior• Operational flexibility: Moving from ‘optimising inventory’ to ‘optimising inventory flows’• Exploring operational and tactical benefits• Embracing Supply Chain Complexity• Investigating how “Best in Class” companies see Supply Chain complexity not as a problem but as an opportunity to create

competitive advantage!CASE STUDIES: Telstra, Food Manufacturer, Automotive spares distributor

SHAUN GATES holds degrees in science, chemical engineering and has an MBA. He has worked for a number of organisations, including Unilever South Africa, where he held the National Planning role for three years. In 1998 Shaun joined Linfox and then led a management buy-out of Lexian Solutions from Linfox in 2003. He has led the business since then. Shaun is passionate about using optimisation software to help businesses make more money! Shaun has consulted to a number of companies in South Africa and Australia and has implemented inventory optimisation projects at Bunnings Forest Products, Bonds, Berlei, Capral Aluminium, Norgren, O’Brien and Pacific Brands amongst others in Australia.


Case Study - Talent Development in Supply Chain Management: An Industry-Academia Collaborative Approach

DR SHAMS RAHMAN, Professor of Supply Chain Management, Deputy Head of School, Research and Innovation, RMIT

The success in supply management and logistics depends on whether organizations can attract, develop, and retain individuals with the right skills and capabilities. The question is what are the right competencies and skills required by successful supply chain professionals, and how to design and deliver relevant skills development programs. Drawing upon author’s own research, this presentation highlights the importance of industry-academia partnership in assessing, designing and delivering the right program and developing right talent for the logistics and supply chain industry in the regional context.

DR SHAMS RAHMAN is a Professor of Supply Chain Management at the School of Business IT and Logistics, RMIT University. He is also the Deputy Head of School, Research and Innovation. Professor Rahman is dedicated to interdisciplinary education and integrated approaches to solving supply chain problems. Professor Rahman’s work has focused on sustainable supply chain, talent management, lean-six sigma, reverse logistics, and theory of constraints. He is on the editorial board of fourteen international journals and a foundation member of the International Advisory Committee of the Asia-Pacific Federation of Logistics & Supply Chain Systems.

AFTERNOON TEA EXPO AREA - 3.40pm - 4.10pm

Sponsored by

Session 4 4.10pm - 4.50pm1 INNOVATION & TECHNOLOGY TRANSFORMATION Level 2, Room 220 - 4.10pm - 4.50pm

Case Study - Effectively Managing an End-To-End ERP Implementation

MARK LAMBERT, Supply Chain Operations Manager, GlaxoSmithKline

GSK is one of the world’s leading pharmaceutical companies and has a mission to help people Do More, Feel Better, and Live Longer. This case study outlines the actions taken to effectively manage supply and distribution during transition from its existing ERP system to a globally aligned SAP platform. The case study will cover the learnings gathered by its local supply chain team through its use of various tools and templates.It will highlight how the local supply chain managed four streams of the business across the implementation period:• Inbound Supply • Warehouse Management • Customer Orders • Data Load activitiesMARK LAMBERT is a supply chain profession with 10 years’ experience leading supply and demand functions across various divisions of GSK within ANZ. He has been a respected leader of the factory teams and supply chain departments. In these roles he led various projects that met customer needs and business goals. Most recently Mark has effectively managed ‘end to end’ ERP implementation for the ANZ business within the supply chain.


Interactive Panel Discussion - Omni-Channel Retailing – Confronting Changing Customer Behaviour

Moderator: PAS TOMASIELLO, General Manager, Integrated Systems Group, Dematic

Panellists:THOMAS O’CONNOR, Supply Chain Manager, Oceania, Louis VuittonJOHN PHILLIPS SVP, Customer Supply Chain & Global Go-To-Market, Pepsico (USA)NAT COOPER, Supply Chain Development Manager, Super Retail Group

• How are changing customer expectations and buying preferences impacting retailing?• The rise of omni-channel retailing: What does it mean? • Turning change into opportunity – how can traditional retailers adapt to the rise of omni-channel?• What are the impacts on different retail sectors such as luxury goods, clothing, FMCG, electronics?

PAS TOMASIELLO has been with the company for over 13 years in management, systems development and consulting roles. Pas’ diverse career spans over 22 years in engineering, project management, business management and consulting fields. Whilst with Dematic’s Integrated Systems Group, Pas has been responsible for the design and development of some of the leading order fulfilment and logistics systems projects in the Asia Pacific region.

JOHN PHILLIPS has been with PepsiCo for over 26 years and has worked in a number of different sales and field operations rolessince joining the company as a route salesperson with Frito-Lay. Prior to his current role, John was Vice President of Customer Delivery Systems for Frito-Lay North America where he led the development and implementation of new DSD delivery systems and the development of the next generation of frontline handheld computers for the DSD sales force. In his current role, John is responsible for working with PepsiCo’s largest customers on supply chain and collaboration initiatives to drive both effectiveness and efficiency across the shared supply chains. His team also leads PepsiCo’s internal network strategy design.

NAT COOPER is a results-driven Retail Executive, with over 20 years experience across Retail Operations, Merchandise, Supply Chain, Project & Programme Management roles across several successful publically listed retail organisations. Over this time he has worked on a number of key initiatives, including: • The development & successful launch of new retail concept ranges and management across three launched retail brands (BCF, FCO, Makro Warehouse); • Active involvement in several retail acquisitions with the Super Retail Group, with differing scales of integration requirement; • Exposure to full P&L Management, and building the road map for strategic development and capability delivery; • DC network redesign and optimisaton program within Super Retail Group (underway); and • The delivery of numerous systems development & rollout projects.


Global Climate Change and Supply Chain Risk Management – Building Adaptive Capacity and Resilience

DANIEL MCMURRAY, Climate Reality Leader, The Climate Reality Project

Climate Change may seem like a far off future challenge, but it is already having major impacts on global supply chains. The growing interconnectedness of business means that climate change induced extreme weather events in one far-flung part of the world can have far-reaching unintended consequences on the other side of the globe. In this session, Daniel will outline why Supply Chain managers need to understand the risks posed by climate change, how they can make preparations for managing those risks and develop adaptation strategies for building supply chain resilience. • Understanding the threat to supply chain risk management from global climate change – now and over the coming years• Identifying the industry sectors most at risk and the flow-on effects to other sectors• Building adaptation capacity and resilience into supply chain planning and risk management – ensuring continuity in the face of climate chaos

DANIEL MCMURRAY is a Climate Reality Leader with the Climate Reality Project, trained by former US Vice President, Al Gore, to communicate the challenge of global climate change and how businesses, societies and individuals can prepare for and adapt. His specialty is in communicating to businesses about ways adaptation can benefit the bottom-line. With more than 17 years’ experience in executive leadership roles, working in Australia, Asia, Europe and North America, Daniel has a Masters’ Degree in International Law from the University of Sydney, a BA and LLB from Macquarie University and training in climate change adaptation and mitigation through the United Nations. As Program Director for the SMART 2015 Conference, he has a deep understanding of supply chain and logistics best practices.



Logistics & Supply Chain Integration via the Growth of the Internet of Things (IOT)

ROGER LEE, Director, Singapore Institute of Materials Management

It is estimated that the IoT install base will grow to 26 billion units valued at more than US$3 trillion by 2020, and MNCs and SMEs are now developing IOT products and services to cope with the explosive growth. The session will cover the following:1. The emerging technology of IOT which will facilitate new business models and disruptive technology.2. Discussion of how the impact of IOT will relate to supply chain leaders in accessing information and optimise the Supply Chain operations.3. The sharing of future growth of wide range of products sold into various markets, such as advanced medical devices; factory

automation sensors and applications in industrial robotics; sensor motes for increased agricultural yield; and automotive sensors and infrastructure integrity monitoring systems for diverse areas, such as road and railway transportation, water distribution and electrical transmission.

Discussion of IOT prominent role in the future supply chain, and its impact on supply chain in-transit visibility. The various nodes in the supply chain calls for an agile and informed supply network in regards to product whereabouts and other specifications.

ROGER LEE possess’ an MBA degree from the University of Strathclyde and a BSc (Hons) degree from the University of San Francisco. He is also the Vice Chair for the Asia Pacific Logistics Federation (APLF). Roger is hands-on in supply chain management strategies, which would enable a company to become efficient in the production and distribution methodologies. The projects, which he has successfully implemented are E-Commerce supply chain portals for integration of the logistics function.


Research Session - Making Women Visible: The Unseen Gender in Supply Chain & LogisticsPETA IRVING, Lecturer, Victoria University, Executive Committee Member, Women In Supply Chain

Peta Irving will share insights from the latest research into the need for attracting greater participation from women in the industry. It goes beyond training and education to outline as many options as possible for attracting and retaining talented women in transport and logistics, as well as identifying impediments to entering the industry. Because of the tight recruitment market, growing skills shortages, approaching exit of baby boomers from the workforce, male-dominated image and the overall culture and attitudes within the established workforce it is difficult to attract more women and retain those women already working in the industry. The action plan recognises it is important to communicate the professional nature of the industry and the wider opportunities and benefits available to women in the transport and logistics industry.

PETA IRVING has almost 30 years in the Australian Defence Force and has gained a wealth of experience whilst working across multiple areas of supply chain. Peta specialises in developing cost efficiencies through defining requirements for successful projects. Currently Peta uses her experience and expertise in supply chain processes and project management in her consulting and learning practice. Peta was a significant contributor for the 2010 ‘Making Women Visible – The unseen gender in transport and logistics’ and lead the research and writing team for this paper ‘Improving Women’s Visibility – The unseen gender in transport and logistics’.

Transfer to Ground Floor, Plenary Room 3 4.50pm - 5.00pm

INTERNATIONAL KEYNOTE PRESENTATION 5.00pm - 5.45pmThe Future Of E-Commerce: The Latest Trends And Their Impact On Web And Omni-Channel Retailing

KIM BAUDRY, Director Business Development, Dematic (USA)

GROUND FLOOR, PLENARY ROOM 3

The emergence of online buying has forever changed the North American shopping experience. Online sales are expected to top US$320 billion in the US alone in 2015 and continue to grow between 10-15% per year. What does all of this mean to the future of commerce and the supply chain? If companies do not adopt nimble management of their products, service levels, marketing, pricing and supply chain, they are likely to become obsolete. In this session, Kim will share information on the transformation of the e-commerce and retail market places and will provide insight into topics such as:• What are the latest trends in e-commerce and retail shopping?• Omnichannel: what does it really mean and how are leading companies changing their game?• How will companies meet the expectations of the ever-evolving consumer?• How is the supply chain transforming and why is it critical to the success of companies?

KIM BAUDRY is responsible for supporting the company’s efforts in sales, solution design, and R & D for the e-commerce, retail, apparel and healthcare markets. She has over 15 years of experience in the field of supply chain and materials handling technology. Kim has presented on numerous topics for the Retail Industry Leaders Association, as well as presenting at the National Retail Federation’s Supply Chain Summit.

WELCOME DRINKS FOYER - 6.00pm - 8.00pm

Sponsored by

DAY 2 – WEDNESDAY 27 MAY 2015TIME SESSION MC/CHAIR ROOM

7.00am – 7.20am Registration – Exhibition Hall 8

7.20am KEYNOTE BREAKFAST LEVEL 2 - Melbourne Room 1

7.30amKeynote BreakfastTransformers: The Rise of Supply Chain 3.0 – The Automated Supply ChainSEAN CULEY - Principal, Aligned Integration (UK)

Steven Hoskins LEVEL 2 Melbourne Room 1

8.50am TRANSFER TO PLENARY ROOM

9.00am The Convergence of the Physical and Digital WorldsJOHN PHILLIPS - SVP Customer Supply Chain & Go-to-Market, PEPSICO (USA) Steven Hoskins GROUND FLOOR

Plenary Room 3

10.40am MORNING TEA

11.20am – 4.50pm

Stream 1 – ASCI Research & Innovation Pieter Nagel LEVEL 2 - Room 213

Stream 2 – Future Trends & Competitive Drivers Abe Eskenazi LEVEL 2 - Room 212

Stream 3 – Productivity & Collaboration Robert Heaton LEVEL 2 - Room 219

Stream 4 – Planning, Forecasting & Process Optimisation Peter Griffiths LEVEL 2 - Room 220

Stream 5 – Transformation, Change Management & Business Agility Steven Hoskins GROUND FLOOR Plenary Room 3

4.50pm TRANSFER TO PLENARY ROOM

5.00pm The Power of Demand Driven FulfilmentJACK S. WHITE - Supply Chain Leader, Asia Pacific, Dupont (China) Stephen Hoskins GROUND FLOOR

Plenary Room 3

5.45pm Closing Remarks Stephen Hoskins GROUND FLOOR Plenary Room 3

6.30pm The Supply Chain Industry Dinner & Smart Awards LEVEL 2 - Melbourne Room 1

INTERNATIONAL KEYNOTE BREAKFAST 7.30am - 9.00amTransformers: The Rise of Supply Chain 3.0 – The Automated Supply Chain

SEAN CULEY, Principal, Aligned Integration (UK)

MELBOURNE ROOM 1, Level 2, Convention Centre

Sean Culey will discuss the latest developments in Supply Chain automation and present a glimpse into the near future where the Value Chain becomes fully automated from demand capture to fulfilment, and the impact this will have on businesses worldwide. This change will enable companies in control of their Supply Chains to rapidly align the automated elements together to transform their Supply Chains in order to achieve new levels of operational performance. In this session Sean will discuss: • The rise of consumer facing technology and how the development of the Cloud and Big Data Analytics has enabled the creation of new,

game changing business models • The rise of intelligent, low cost automation across the Supply Chain and how science fiction is rapidly becoming business reality • The rise of re-sourcing and more customer centric network decisions - and the effect this will have on low cost labour sources and blue

collar workers • An accompanying article to this presentation was published in The European Business Review, a copy of which will be available for all delegates

SEAN CULEY (CSCP, SCOR-P) is a leading business transformation expert, and spent six years as CEO of business consultancy ‘SEVEN’, as well as a Principal at the global consultancy Solving Efeso. Sean also spent a decade working for Cadbury Schweppes, including 7 years as the Global Design Authority on what was the world’s largest SAP implementation. Sean has worked around the globe helping companies create dramatic increases in profitability and employee engagement through the strategic alignment and functional integration of their people, processes, systems and data. He helps companies progress from functional silos into end-to-end, integrated, customer and profit focused Value Chain teams that enable continual improvement and innovation through the alignment of Strategic, Planning, Management and Execution activities. He has 20 years’ experience of creating value from ERP investments such as SAP, and is an expert in helping companies to understand how to realise the value of these investments.

TRANSFER TO PLENARY ROOM 3 9.00am – 9.10am

BREAKFAST Level 2, Melbourne Room 1 - 7.20am

Sponsored by

DAY 2 – WEDNESDAY 27 MAY 2015

INTERNATIONAL KEYNOTE PRESENTATION 9.10am - 10.40amThe Convergence of the Physical and Digital Worlds

JOHN PHILLIPS, SVP Customer Supply Chain & Go-to-Market, PEPSICO (USA)


Dramatic change has occurred across the consumer value chain since the creation of the first UPC code. There has been an explosion of new technologies and devices that are fundamentally changing how retailers and manufacturers operate. Succeeding in the future will require a much higher degree of collaboration and integration across the core functions of marketing & merchandising, IT and supply chain. Yet cross-functional collaboration is only part of the challenge. Winning going forward will take both cross-functional and cross-company (retailer and manufacturer) collaboration. Those who master the convergence of the physical and digital worlds will become the market leaders. We all need to open our minds to the ways each of us can leverage these new technologies. John will share examples from PepsiCo and across the industry on how these trends are transforming every aspect of our daily lives. In this program, you will gain the secrets of:• Mastering both cross-functional and cross company collaboration. • How to leverage the digital world by harnessing the power of technology

JOHN PHILLIPS has been with PepsiCo for over 26 years and has worked in a number of different sales and field operations roles since joining the company as a route salesperson with Frito-Lay. Prior to his current role, John was Vice President of Customer Delivery Systems for Frito-Lay North America where he led the development and implementation of new DSD delivery systems and the development of the next generation of frontline handheld computers for the DSD sales force. In his current role, John is responsible for working with PepsiCo’s largest customers on supply chain and collaboration initiatives to drive both effectiveness and efficiency across the shared supply chains. His team also leads PepsiCo’s internal network strategy design.

MORNING TEA IN THE SMART EXPO Expo Area 10.40am - 11.20am

Sponsored by

Session 1 11.20am - 12.00pm1 ASCI RESEARCH & INNOVATION Level 2, Room 213 - 11.20am - 12.00pm

Research & Survey Presentation

PIETER NAGEL, Chief Executive Officer, apicsAU, Chief Executive Officer, The Alliance For Supply Chain Innovation – ASCI

The Alliance for Supply Chain Innovation is a collaborative research initiative amongst Australian Research Institutions and Universities, operating as an incorporated company limited by guarantee. See www.asci.com.au for more details.

DR PIETER NAGEL has spent his whole working career of more than 30-years, in Logistics. He has achieved a dynamic balance between corporate, consulting and academic positions and has always endeavoured to advance the logistics profession. He developed an international reputation as a leader in Supply Chain Strategy. Throughout his extensive career, he has amassed substantial global experience in the corporate, consulting and academic logistics environments. He has undertaken strategic global projects in all three arenas and has worked on all major continents providing logistics expertise to the petrochemical, defence, banking and finance and retail sectors.

2 FUTURE TRENDS & COMPETITIVE DRIVERS Level 2, Room 212 - 11.20am - 12.00pm

Future Visions - Unveiling The Crystal Ball – A Glimpse of the Future of Supply Chain Management & Innovation

TIM FOSTER, Managing Director, Asia Pacific, Chainalytics

In this session, Tim will outline the 5 Most Important Changes Impacting on Supply Chains:• Accelerating Customer Interaction • Transforming Market Structure • Cost Inflation • Sustainability • GlobalisationAnd also the 5 Most Important Challenges for Supply Chain Leaders:• Integrating with Business Strategy • Building Supply Chain Dexterity • Leveraging Horizontal Collaboration • Data Fuelled Decision-Making • Supply Chain Competency

TIM FOSTER is the Managing Director of Chainalytics in Asia-Pacific. Using his extensive experience and knowledge, Tim manages client development and the in-region delivery of projects which generate service and financial improvements. He has more than 12 years of supply chain consulting experience, specialising in large complex distribution network strategy, process redesign and implementation projects.

3 PRODUCTIVITY & COLLABORATION Level 2, Room 219 - 11.20am - 12.00pm

Strategy Deployment and Supply Chain Transformation – making it real, making it sustainable and delivering competitive advantage

OWEN KEATES, Vice President, Value Chain CCI, General Manager, CCI Australia Pty Ltd

Efficient, World Class operations are no longer a luxury. They have become a necessity to build Demand Driven Value Networks (DDVN). Owen Keates, Vice President - Value Chain at CCI and 15 year SCOR veteran, believes that SCOR, applied in a strategic and systematic corporate-wide way, can be instrumental in helping businesses become World Class. Owen’s presentation will include practical examples of how companies have used SCOR enabled systems to successfully align and implement their business and supply chain strategies. Through empowerment, capability building and best practice implementation these strategies have delivered supply chain transformation and breakthrough business performance.

OWEN KEATES is a Supply Chain Professional with extensive experience in managing supply chains as well as advising business in supply chain strategy and supply chain optimisation. Qualified as a Chemical Engineer in South Africa and a registered Chartered Professional Engineer in Australia, he commenced his career in process and production management in the pulp and paper industry before moving into supply chain consulting. In 1999, he was a founding member of the Supply Chain Council, Australia – New Zealand Chapter and served on the Board of the SCC for a number of years. Owen became the second person globally to be qualified as a SCOR trainer, training supply chain professionals globally as well as creating the SCOR Wizard software product widely used today.

4 PLANNING FORECASTING & PROCESS OPTIMISATION Level 2, Room 220 - 11.20am - 12.00pm

Interactive Panel Discussion - Driving Innovation Through Integrated Business Planning and S&OP Optimisation

Panellists:SCOTT GITHENS, Integrated Channel Inventory Manager, OnesteelMARK CHAPMAN, S&OP Manager, DiageoMARIE VARRASSO, S&OP Manager, Nike Pacific

• How would you define Integrated Business Planning and S&OP Optimisation?• What are the links and interdependencies between the two?• How can IBP and S&OP be leveraged to drive innovation and transformation?• What are the features of IBP and S&OP best practice? How do you get there?

SCOTT GITHENS has 8 years with OneSteel he has also held roles as National Supply Chain Planning Manager, Supply Chain Effectiveness Manager and Corporate Supply Chain Development Manager. Previously to joining the steel industry Scott was with Accenture for over 10 years as a management consultant specialising in supply chain and change management.

MARK CHAPMAN has FMCG experience that spans 20 years. In his current role Mark has driven improvements across the S & OP cycle focusing on improving standards, gaining business alignment across all plans, improving forecast accuracy and implementing new forecasting system in Diageo Australia. Mark was previously the Site Manager for Diageo’s manufacturing site at Huntingwood in Western Sydney which produces over 10mill cases of alcoholic beverages for the Australian market.

MARIE VARRASSO has over 20 years experience as a Leader within Supply Chain Management, Marie Varrasso has worked for globally recognized organizations, and currently is the S&OP Manager for Nike Pacific. With a belief in optimizing the supply chain by enhancing the utilization of all inventory, increasing customer service levels and increasing company business values, Marie has embedded a philosophy of continuous improvement within the full supply chain. Her knowledge areas include Supply Chain Innovation, Logistics & Transportation, Performance Management and Planning. In her current role at Nike Pacific, Marie implemented the S&OP process and has driven improvements with the team across the full S&OP cycle focusing on business alignment across all functions, improving forecast accuracy and creating value for the business.

5 LEADERSHIP & HUMAN CAPITAL Ground Floor, Plenary Room 3 - 11.20am - 12.00pm

Interactive Panel Discussion - Manufacturing Industry Supply Chain Excellence

Moderator: CHARLIE MACDONALD, Industry Executive, Manufacturing, Transport & Logistics, Telstra

Panelists:ROBERT (RAJ) BRUCE, MD Australia & VP MoW M+S ANZMIKE ANGLEY, Director, Flexibles Manufacturing, Sealed Air Corporation

Efficient supply chain management can help forward-thinking manufacturing companies minimise costs, reduce risk and increase profits to improve the business bottom-line. In order to optimize supply chain efficiency, manufacturers need tight integration between ERP and shop floor data, wider interoperability and data standards, better manufacturing intelligence and process visibility across the value chain. This panel will look at the key drivers of manufacturing industry supply chain excellence. Discussion points will include:• How can manufacturers use supply chain strategically for competitive advantage? • What are the main impediments to efficient supply chain and how can you overcome them? • How do you ensure integration of information, people, processes and products?• What does supply chain “excellence” look like? • Where is the sweet spot? Top tips for supply chain success.

CHARLIE MACDONALD has spent over 20 years in a variety of leadership roles in the express logistics sector based in Europe, Asia and, since 2004, Australia. In these roles, he has developed and deployed mobility, Supply Chain visibility and customs clearances solutions globally. In 2012, Charlie was appointed Manufacturing Transport and Logistics Industry Executive in Telstra’s Industry Development team. Charlie holds a Bachelor of Science in Fuel and Energy Engineering from the University of Leeds and is currently Chair of the Australian Logistics Councils ICT working group and sits on the CILT Australia’s NSW board.

ROBERT BRUCE is an innovative business leader who has been providing inspirational lean leadership throughout his long and distinguished career. This has encompassed a diverse range of industries that have included aerospace, plastic packaging film, cable making, automotive and now industrial web to print. In June 2010, Robert launched Vistaprint’s Melbourne Plant from a Greenfield site. Right from the start, Vistaprint established a Lean Culture driven by a deliberate focus upon enterprise alignment and continuous improvement, which has since promoted phenomenal growth to date.

MIKE ANGLEY has more than 30 years experience in a range of manufacturing environments including petrochemicals, injection molding, carpet and food packaging and including time working in Asia. Qualified with a BSc, MBA and recently CPIM. Currently Director Flexibles Manufacturing for Sealed Air, with responsibility for 2 factories in Victoria and one in New Zealand with a combined Supply Chain workforce of 400.

TRANSFER TO STREAMS 12.00pm - 12.10pm


Session 2 12.10pm - 12.50pm1 ASCI RESEARCH & INNOVATION Level 2, Room 213 - 12.10pm - 12.50pm

Managing Vessels in Port Waters – Australian Ports Case Study

MARGARETA LÜTZHÖFT, Master mariner, trained at Kalmar Maritime Academy in Sweden

One of the most important issues facing Australian Ports is how to successfully handle the challenge of seven to nine percent projected growth in container volumes and commodities exports over the coming decade, whilst retaining a competitive edge in the face of high terms of trade, tightness in labour markets and infrastructure and regulatory constraints. This session will look at how Australian Ports are harnessing innovations in planning, asset and infrastructure management, technology, integration and supply chain coordination to ensure competitive performance.

MARGARETA LÜTZHÖFT is a master mariner, trained at Kalmar Maritime Academy in Sweden. After leaving the sea, she studied for a Bachelor’s degree in Cognitive science and a Master’s in Computer Science. In December 2004 she received a PhD in Human-Machine Interaction. Between 2006 and 2013 she worked as Associate Professor at Chalmers University of Technology, leading the research in the Maritime Human Factors research group at the Department of Shipping and Marine Technology, within the Lighthouse competence center. Presently she is holding a position as Professor of Nautical studies at the Australian Maritime College. Her research interests include human-centered design, the effects of new technology and resilience engineering. She is a frequent guest lecturer on maritime human factors, risk and safety for medical, nuclear and similar industries.

2 FUTURE TRENDS & COMPETITIVE DRIVERS Level 2, Room 212 - 12.10pm - 12.50pm

Case Study - Building The Community: Nicta’s Future Logistics Living Laboratory

DR NEIL TEMPERLEY, Future Logistics Living Lab Team Leader, NICTA

Increasingly, logistics problems can only be tackled effectively in a collaborative manner. A supply chain is often made of a number of participants working as a team with the exception that some team members have no knowledge of, or communication with, other team members! NICTA’s Future Logistics Living Lab is a community that brings together industry, government and research to collaboratively tackle challenges in logistics. This approach helps make logistics in Australia more productive, efficient and profitable. In this session, Dr Neil Temperley will share insights into the Living Lab, and give a glimpse of what the future holds for logistics in Australia and beyond.

DR NEIL TEMPERLEY works at the interface between cutting-edge Information & Communications Technology (ICT) science and its application by industry in the real world. He has led NICTA’s Future Logistics Living Lab activity since its formation in early 2011. NICTA is Australia’s largest centre dedicated to ICT research. Neil has worked at NICTA in commercialisation; in industry and government liaison and cluster development roles. Prior to joining NICTA Neil worked in industry liaison, market analyst and project leader roles at the CSIRO.

3 PRODUCTIVITY & COLLABORATION Level 2, Room 219 - 12.10pm - 12.50pm

Case Study - Lifting Order Picking Productivity, Accuracy & Safety with GTP

DARREN RAWLINSON, Manager, Direct & Wholesale Distribution, Dematic

Blackwoods, the largest business in Wesfarmers Industrial and Safety Division, plays a vital role in Australia’s industry, servicing sectors as diverse as mining and manufacturing through to retailing, health and education. It distributes one of the widest product ranges in Australia, despatching up to 300,000 different SKUs each year. A key facilitator in achieving its delivery promise to customers is Blackwoods’ constantly evolving supply chain network, a central feature of which is the new distribution centre at Greystanes in Sydney, featuring the first automated GTP picking system of its type in ANZ. A major challenge in designing the most appropriate integrated order fulfilment solution for Blackwoods was the incredibly diverse range of SKUs and the very high service levels required. Essential to the design was ensuring flexibility for responsiveness and future growth, and ensuring the safety of its operators.This presentation will take participants through the design, installation and performance of the Greystanes DC and address technologies used including: Dematic Generation 2 Multishuttles; Goods-to-Person (GTP) Workstations, and integrated system software. Delegates will also hear about the supply chain benefits that Blackwoods have received through this innovative solution.

DARREN RAWLINSON is a seasoned logistics professional with over 15 years’ experience analysing logistics operations and designing leading edge automated solutions for some of Australia’s largest and most successful companies. Drawing on experience from both Australia and the UK, Darren works with customers to ensure their order fulfilment and logistics operations give them a competitive advantage by applying the most appropriate solution to match their business needs. In addition to heading up Dematic’s Direct and Wholesale Distribution group, he leads the ANZ Solution Development team and participates in several global R&D forums. His industry specialties include eCommerce, hardware, spare parts, libraries, and pharmaceutical. Darren holds a BEng (Hons) Electrical and Electronic Engineering from Swansea University, UK, and an MBA from the Warwick Business School, UK


Case Study - How to Support Business Agility Through Change Management to Underpin Competitive Advantage

RON HURLEY, General Manager, Supply Chain Operation/ANZ Hub, FUJI XEROX

• Why do businesses need to be agile?• Why is change management / leadership important in this?• How to ensure change is successful• Why does this allow for competitive advantage?

RON HURLEY has 16 years’ experience in Supply Chain Management, including seven years working in the Automotive Industry for a

Tier 1 supplier, supplying Toyota, Holden, Ford and Mitsubishi OEM and Part and Accessories (Gates Rubber Company) and eight years working in the electrical wholesale and retail (HPM Legrand). Ron joined Fuji Xerox as the Supply Demand Manager End of 2012 and was promoted recently to the General Manager of Supply Chain. Recognised change leader and manager specialising in• Kaizen • Manufacturing and Manufacturing / Inventory Planning • Business reengineering • IT development• Training and Development • Supply chain operations optimisation and strategy

5 LEADERSHIP & HUMAN CAPITAL Ground Floor, Plenary Room 3 - 12.10pm - 12.50pm

Case Study - Click & Collect Home Deliveries: Improving Customer Experience at Woolworths

ANTONY CASTALDI, Multi-Channel Logistics Manager – Operations, Woolworths

Woolworths continues to develop its online offer to customers by integrating offline across brands. With a growing network of click and collect and home delivery across Australia and New Zealand learn how this network is evolving to provide even more convenient ways for customers to collect parcels and receive supermarket orders.

ANTONY CASTALDI has held senior positions in the Information Technology and Logistics divisions at Woolworths with a focus on innovation and transformation to drive change and improvement. Antony Castaldi is currently a senior member of the Logistics team at Woolworths Ltd with responsibilities for Online, Big W and Food and Liquor Logistics.

LUNCH Expo Area - 12.50pm - 2.20pm

Sponsored by


Research & Case Study - Factors Determining High Reliability in a Product Service Oriented Supply Chain

MARCUS ZEUSCHNER, Operations Services Manager, BAE Systems PROFESSOR JOHN MO, Head of Manufacturing and Materials Discipline, RMIT

The Product Service System (PSS) concept is a new business model that aims to integrate a service dominant supply chain for all phases of the life cycle of a complex engineering product from acquisition to sustainment. Researches in High Reliability Organisations (HROs) have shown that service transformations seem to have the required characteristics to overcome most of these issues. This paper explores correlations between HRO causal factors and PSS requisite capabilities, and synthesises the resultant characterisations along with service business model capabilities in terms of HRO principles supporting mindful transformations in support service operations. A research study has been carried out to investigate factors affecting the effectiveness of PSS, in particular, whether an HRO will be able to facilitate a focus. This paper outlines the investigation activities and summaries the findings in this study.

MARCUS ZEUSCHNER is an Operations Management professional proficient in capability management and Product Service Systems. His experience spans across Manufacturing, Aerospace, Defence and Maritime sectors both in Australia and Overseas. Motivated by the pursuit of excellence and tempered by a belief that success is perishable, he strives to create enduring relationships based on trust, co-created value and high reliability outcomes.

PROFESSOR JOHN MO was appointed Discipline Head, Manufacturing and Materials Engineering in the School of Aerospace, Mechanical and Manufacturing Engineering in November, 2006. He has been an active researcher in manufacturing systems, enterprise modelling and industrial automation for over 30 years in universities and CSIRO.

1 ASCI RESEARCH & INNOVATION Level 2, Room 213 - 3.00pm - 3.40pm

Research & Case Study - Defence Logistics Transformation Project

DAVID F. MCGAHEY, (CSC, MPD) Program Director, Defence Logistics Transformation Program, Joint Logistics Command, Australian Defence Force

The Defence Logistics Program (DLTP) is a once in a generation opportunity to transform the provision of logistics services to support the 2030 vision for the Australian Defence Force and realise Strategic Reform Program (SRP) mandated savings. This session will examine some of the features and progress of the DLTP program, including: • Creating a new business service deliver model• Developing new national performance based logistics service contracts• Leveraging a collaborative service delivery approach to improve service levels• Delivering $750 million of purpose built infrastructure and rationalising 24 sites down to 7 (including in regional areas)• Exploring the role of new technologies and systems and the challenge of training and re-skilling the workforce

DAVID MCGAHEY has had a diverse and extensive career in the Australian Army, including stints with the UN peace keeping forces in Palestine and East Timor, and work in the US as a Liaison Officer and Representative to US Army Materiel Command. In August 2009 he was posted to Iraq as the Commanding General of Task Force Iraqi Security Forces Logistics. In this role over 10months he advised the Iraqi Minister for Defence and CDF on logistics reform and led a 400 person US-sponsored team to remediate Iraqi defence and police logistics. In this appointment he was awarded the Legion of Merit (Degree Officer) by the US Government. He returned to


Australia in May 2009 and retired from the Australian Army in December 2009. At that time he assumed his current appointment as the Program Director of the Defence Logistics Transformation Project. Mr McGahey holds a Master Degree in Strategic Studies and Project Management, a Bachelor Degree in Professional Studies (HR) and Diploma in Maintenance Engineering and Management.


Extended Focus Session - The Harada Method: Developing People to their Fullest Capability

BRENTON LEITCH, Managing Director, Learning & Productivity

The Harada Method is described by Japan Management Association as “the world’s best process in day-to-day management for developing people to reach their fullest capability”. It has been taught to over 60,000 people in more than 380 companies and focuses on the people side of business success. This session will provide a clear understanding of how some of the best companies in the world approach engaging their people and ensuring they are focusing their energies on achieving their business goals, on a day to day basis. What you will learn:1. The five overarching steps of the Harada Method 2. The secrets of why The Harada Method is considered ‘world’s Best in Class’ 3. How to use the ‘open window 64 chart’, one of the key forms used for planning actions and routines in the Harada Method

BRENTON LEITCH has an excellent understanding of Small and Medium Sized Enterprises (SME’s) and their productivity drivers and overall success factors. His key activities include management of Industry enhancement projects, development and delivery of enterprise improvement programs and Coaching to achieve business and personal success.


Extended Case Study - Vision & Collaboration – A Northern Australia Case Study

CLAUDIA BRUMME-SMITH, General Manager Trade & Property, Port of TownsvillePAUL DE GUINGAND, Managing Director, PDG Supply Chain Solutions

The development of Australia’s north has the potential to significantly contribute to Australia’s next century of growth and prosperity. Government and industry across a wide range of business sectors including mining, energy, agriculture and retail distribution have recently been turning to the Port of Townsville have been turning north to take advantage of its geographical position to drive improvements in supply and logistics. This focus session will draw on case studies from major retail, wholesale and import companies to show the efficiencies that can be achieved, by can taking advantage of Townsville’s strategic positioning to service their regional stores in northern Australia, by shipping directly into Townsville from origins in China and South East Asia. Benefits include: • Reducing total costs • Securing lines of stock flow from Asian locations • Reducing overall CO2 emissions • Providing flexibility of supply options

CLAUDIA BRUMME-SMITH has worked for several global companies such as Wella, L’Oreal, Novartis and Johnson & Johnson in marketing and business development roles. In 2004 she was appointed to the Novartis Young Leadership Team; and between 2005 and 2007 she led the global brand management team for Voltaren - one of the world’s biggest health care brands, from New York. In 2013 Claudia spent time working at the Port of Hamburg and studying international container supply chains as well as how to increase container handling capabilities.

PAUL DE GUINGAND is an experienced and well respected Australian Supply Chain professional, with broadly based experience across many international industry leading corporations. Founder and principal of PDG Supply Chain Solutions, Paul has extensive experience of the Asia Pacific region, and has created and executed International Supply Chain strategies from origin to ultimate destination, across companies including Wesfarmers, Maersk, and United Technologies Corporation (Carrier A/C). Most recently, he headed the import supply chain function at Bunnings, Australia’s largest home improvement retailer, responsible for stock flow for over A$750 million, and 30,000 TEU of imports.


Extended Focus Session - Talent Management Through Engagement Excellence

KAREN LIVEY, Principal, Leadership Keys

Supply Chain Council has listed as one of its top five challenges as “Finding and holding on to supply chain talent”Keeping talented supply chain professionals is critical, and employee engagement is the key. This presentation will share proven ways to develop and maintain motivated staff members in order to achieve operational excellence. Basic brain patterning is the same as it was 65,000 years ago, and by understanding how this can be used in today’s dynamic work environments can enable leaders to create positive places of work that engage and create people-propelled organisations which embrace diversity and challenges. The presenter will include basic concepts of primitive “people drivers” that are hard-wired into every one of us. The principles will show attendees how to develop trust to create an effective engagement strategy. A sprinkling of brain science will be integrated into a toolkit of strategies and techniques that are practical and can be easily incorporated into the workplace.Presentation Objectives: • Importance of engaging staff • Primitive brain drivers that can be used to engage your team• Ways to develop a strategy to achieve operational excellenceAttendee benefits are to: • Recognise the need to consciously use engagement strategies • Develop a motivated workforce that will support you in your endeavours • Create a proactive work environment through implementation of strategies

KAREN LIVEY’s leadership techniques give participants the ability to rewire their brains to become better leaders. Karen EMPOWERS and unlocks the potential of their leadership capabilities by taking advantage of the new learnings in brain science. Through her psychology, neuroscience, business experience, and qualifications, Karen is able to show people how to ‘rewire’ their brains to achieve their own greatness. She has created simple and practical techniques that can be used across every level of the organisation. Karen works closely with a broad range of industries and organisations, from local government departments to global companies with emerging and experienced.


Extended Focus Session - China & Asia in Global Supply Chains: Trends and Implications for Australian Business

KOBUS VAN DER WATH, Founder & Group Managing Director, The Beijing Axis

For procurement and supply chain professionals, the objectives of minimizing costs, ensuring quality and on-time delivery, while mitigating risks, have only become more challenging with globalisation. The emergence of low cost country (LCC) manufacturing centres, led by China, have opened a myriad of opportunities for Australian companies to cut costs, while at the same time, creating new complexities in their supply chains that they may never have encountered before. In this session, we will be looking into:• Overview of Chinese and Asian Economies and Key Supply Chain Issues/Risks • China Dominates but New Markets Matter in Sourcing Competitiveness • China/Asia Suppliers Span a New Range of Products, Categories and Packages • Supply Chain Management Strategies and Tactics Determine Outcomes and Mitigate • Risks • Selected Cases and Emerging Insights

KOBUS VAN DER WATH has been working in Asia for over 18 years and is based in Beijing. He was previously Head of Investment Strategy and Global Market Research Asia Pacific for Standard Chartered Bank Plc, and prior to that, has been with various organisations in roles such as Senior Strategy Consultant, Emerging Market Investment Strategist and Treasury Economist. Kobus holds an MBA from INSEAD in France, a Master of Business from Curtin in Australia and BCom Honours degrees in Finance/Investments and Economics, respectively from UJ and Unisa in South Africa.

AFTERNOON TEA Expo Area - 3.40pm - 4.10pm

Sponsored by


Case Study - Open Food Network (OFN) System: Connecting And Supporting the Sustainability of Regional Food Supply Chain Communities

DR. SHERAH KURNIA, (Hons), GCUT, PhD, Senior Lecturer, Department of Computing and Information Systems, University of Melbourne

The Open Food Network (OFN) is a prototype of a networked e-commerce system for activating online regional food marketplaces. OFN will enable farmers, eaters and independent food enterprises, to connect, trade, manage Food Hubs and coordinate logistics. It aims to reduce transaction costs of networking food for Small-and-Medium Enterprises and improve both farmers’ access to local and regional markets and consumers’ access to fresh local produce. The broad aim of the study is to evaluate the effectiveness of the Open Food Network (OFN) system in connecting and supporting the sustainability of regional food supply chain communities. As part of this study, we have investigated the existing Food Hubs in Australia and conducted a series of interviews with a number of Food Hub organisations to identify their roles, benefits to community, as well as enablers and barriers to their sustainability. We then specifically evaluate the effectiveness of the OFN through an in-depth case study involving a number of key stakeholders who are involved in the development and early adopters of the OFN. This project will contribute to the on-going development of the system and is part of a larger research program exploring how ICT/broadband can support sustainability and resilience in food supply chains.

SHERAH KURNIA, research areas are adoption and use of technologies including electronic commerce, mobile commerce and, social technologies, supply chain management, sustainability, strategic IT decision making and enterprise architecture.


Future Visions -The Emergence of the Digital Supply Chain – How can your Business Leverage 3D Printing to Realise Commercial Advantage?

JOE CARMODY, Managing Director, EVOK3D

Ongoing advances in additive manufacturing (3D printing) technologies means industrial and consumer products are now being manufactured geographically closer to the end user and upon demand. Industry experts predict this transition from centralised manufacturing of stock to a distributed on demand model will, in the long term, significantly reduce inventory levels and slash transportation requirements. Together with the trend towards mass customisation the impact to the supply chain industry will be transformative. In this presentation Joe Carmody provides an insider’s glimpse of the state of the industry, shares insight into how businesses can leverage 3D printing today and also position for the inevitable convergence of manufacturing and supply chain functions.

JOE CARMODY is Managing Director of evok3d, a rapidly growing 3d printing solutions business based in Melbourne. With formal education and previous professional roles in manufacturing and engineering, Joe joined the logistics industry in 2003. Prior to founding evok3d Joe worked with industry leader Siemens/Dematic for over 8 years. Joe is uniquely positioned to provide insight on the 3D printing, manufacturing and supply chain industries.



Case Study - Chain of Responsibility & Supply Risk Management

MIKE WOOD, Managing Director, LATUS

Chain of Responsibility will not go away in Australia, in fact its impact is increasing, all Australian states now have Chain of Responsibility and New Zealand is not far behind. Surprisingly SE Asian are now starting to introduce similar safety and responsibility rules similar to Australia. However, most areas of business in Australia see CoR as a cost, this is mainly because it is implemented as another layer and not as a method of business improvement. Mike will discuss how to introduce CoR as a business improvement strategy and will share examples of where businesses have done so and saved themselves many thousands of dollars.

MIKE WOOD has a wide range of experience and expertise in most areas of logistics and supply chain management, with an emphasis on the strategic and hands-on design of logistics systems. Mike has been instrumental in developing Codes of Practice for Chain of Responsibility. Mike’s background in government and logistics stands him in good stead to understand and advise on the most practical and realistic way for a company to be compliant to CoR. LATUS was recently retained by the WA government to assist in the rollout of CoR/C&E.


International Case Study - Challenges from E-Commerce in the Modern Distribution Centre: E-Commerce Order Picking in a Retail Environment

SIEGFRIED ZWING, Director Food Retail Solutions, KNAPP (Austria)

With internet ordering profiles usually being many small orders with few lines per order, the modern distribution centre needs to adapt to cope with this. The days of a warehouse being able to pick full cartons that are exclusively sent to retail stores seem to be long gone. Siegfried Zwing will show, using current case study examples from leading companies in food, fashion and retail in Europe / America, how these companies have responded to the challenge and re-designed their DC’s to be able to efficiently and importantly quickly deliver e-commerce orders while still being able to service the retail environment.

SIEGFRIED ZWING joined Knapp in 1999 as a Software Engineer. Becoming Technical Project Manager and realising interesting projects for famous brands (e.g. Tiffany & Co, Avon Cosmetics, Sainsbury, DM Drogeriemarkt) in many different parts of the world. This has strengthened his knowledge of what is really important to customers in the execution of e-commerce solutions, order fulfilment systems and intralogistic projects. Following that he joined Knapp’s USA subsidiary to help grow the business in North America. Now based at the corporate head office at Knapp in Graz, Siegried is leading the Food Retail Business Unit being deeply involved in the supply of leading-edge technology to companies such as Migros (Switzerland), Edeka (Germany), Spar (Austria) and also Arora International in Australia.


The Art of Progressive Logistics Optimization: The 10 Levers for Success Over the Next Decade

JAMES LISICA, Research Director, Gartner Supply Chain Research

Logistics optimization is a long-term journey requiring carefully planned progressive orchestration across different drivers, stakeholders and cultural barriers. Best-in-class organizations focus on 10 key areas to achieve their optimization goals.

JAMES LISICA is a Research Director in Gartner Supply Chain Research covering Asia/Pacific and global logistics and supply chain. Mr. Lisica’s previous experience includes senior management of commercial teams in the areas of supply chain consulting/mapping and augmentation, international freight forwarding, logistics, warehousing and distribution, procurement, tender management, product development, and sales and marketing.

Transfer To Ground Floor, Plenary Room 3 4.50pm - 5.00pm

CLOSING INTERNATIONAL KEYNOTE PRESENTATIONThe Power of Demand Driven Fulfilment 5.00pm - 5.40pm

JACK S. WHITE, Supply Chain Leader, Asia Pacific, Dupont (China)


Recently, DuPont has applied demand-driven fulfillment to achieve significant improvement in its customer experience and operating efficiencies. This session will describe how the company’s approach focuses on four management disciplines to meet customer and business needs for supply chain reliability and operational efficiency. You will discover the power of DuPont’s systemic approach to demand-driven fulfillment by focusing on customer segmentation, competitive intelligence, product line management and cross-functional alignment.

JACK WHITE is in charge of supply chain strategy, improvement and execution for DuPont Performance Polymers Asia operations. Jack has led global implementation of demand driven fulfillment for a major DuPont business unit and is currently leading strategy development and capability deployment in Asia. Jack has worked with DuPont for over 27 years and has had operations and supply chain leadership roles in Europe, the US, and Asia.

THE SUPPLY CHAIN INDUSTRY DINNER 6.30pm for 7.00pm

Sponsored by


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“WINNERS OF THE SMART AWARDS IN 2015 WILL ENJOY PRESTIGIOUS RECOGNITION AMONGST THEIR PEERS, COMPETITORS AND CUSTOMERS,”Inderjeet Virdi, Chair Smart 2015 Awards Committee

Supply Chain Industry Dinner Sponsor Smart Award Sponsors

SMART AWARDS & SUPPLY CHAIN INDUSTRY DINNER

Don’t miss the premier event in the supply chain industry’s social calendarWednesday, 27 May 6.30pm for 7.00pm startMELBOURNE ROOM 1, Level 2, Convention CentreDress: Lounge Suit

The Supply Chain Industry Dinner is always eagerly anticipated, and a great way to relax, network and celebrate the industry achievements at the close of Smart Conference & Expo.

At the Supply Chain Industry Dinner, the Smart Awards for Supply Chain Excellence will be presented to one of the finalists in each of the following categories:

• The Award for Excellence in Manufacturing Supply Chains• The Award for Excellence in Supply Chain Management and Distribution• The Award for Excellence in Transport & Logistics• The Award for Excellence in Procurement• The Award for Excellence in Event, Humanitarian or Military Logistics

There will also be the announcement and presentation of the Smart 2015 Award to an individual in Recognition of Outstanding Contribution to the profession of Supply Chain Management, an award presented to Professor David A. Hensher in 2013.

apicsAU The Society for Supply Chain Professionals, is a non-profit, membership association that exists to foster professionalism in manufacturing and associated supply chain activities. It specialises in providing education, learning and networking opportunities that improve the management of resources and supply chain, including production and inventory management, warehousing and distribution, procurement and materials management

ASSOCIATION PARTNERS CILTA The Chartered Institute of Logistics and Transport Australia (CILTA) is a professional body for those who work planning transport infrastructure, transporting passengers, moving freight and managing Australian domestic and international supply chains. CILTA is part of the CILT International network with over 33,000 members working in 100+ countries, providing unparalleled professional international recognition. Becoming a Member provides you with RECOGNITION of your experience and qualifications, offers your opportunities for further DEVELOPMENT, INVOLVES you in Industry Interaction and keeps you INFORMED on Industry Developments and Updates. Join Australia’s Best Transport and Logistics Professionals. www.cilta.com.au

NZPICS NZPICS is the New Zealand Premier Channel Partner of APICS and delivers the highly regarded APICS Certified Production and Inventory Management (CPIM) and APICS Certified Supply Chain Professional (CSCP) and Principles of Operations Management programmes. As a not–for–profit membership-based association for operations and supply chain management professionals, NZPICS provides quality education, professional development and networking opportunities including seminars and site visits.

SCLAA The Supply Chain and Logistics Association of Australia (SCLAA) is Australia’s largest association for Supply Chain and Logistics professionals and practitioners. In 2014, we have directly run over 74 events in every State and Territory of Australia. Additionally, we co-organised joint events with other Industry Associations and support selected Industry conferences. No other Association runs as many supply chain and logistics national events as the SCLAA. The SCLAA has local Committees in every State and Territory of Australia, who organise regular events for our members. The National Board has representatives from every State and Territory. We are truly representative across Australia. www.sclaa.com.au

PLATINUM SPONSORDEMATIC Dematic is a global leader providing a comprehensive range of intelligent materials handling solutions that optimise our customers’ supply chains across a diverse range of industries. In addition to complex integrated materials handling systems, Dematic delivers smart storage solutions, proven logistics IT systems and technologies, and nationwide 24/7 customer service and support. With over 75 years in the business, we have the technical foundation and track record to give our customers a competitive edge. Dematic has supported Smart Conference since its inception and is proud to be the 2015 Platinum Sponsor promoting thought leadership in materials handling. www.dematic.com.au

GOLD SPONSORDEXION Dexion is a leading global storage solutions provider, solving the materials handling challenges for our customers; from the office to the warehouse. With over 70 years’ experience and operations throughout the Australia, New Zealand, Asia and the Middle East, Dexion provides ‘smarter thinking’ storage solutions that reflect the best in safety, space optimisation, security, and profitability.We also provide state-of-the-art design tools, active research and development, rigorous product testing, after-sales-service and an extensive product warranty, supporting Dexion’s position as a leader of customised solutions. Dexion employs over 600 highly skilled staff and operates a global network of over 70 independently owned franchises and supply centres. These businesses deliver a range of industrial and commercial storage systems for businesses large and small and across every industry segment. Dexion offers two industry solutions:• Industrial Solutions; involving storage equipment such as racking,

shelving, conveyors and smart warehouse management systems for organisations in manufacturing, distribution, warehousing and retailing.

• Commercial Solutions; provide innovative products with specialist expertise to solve storage challenges in the commercial sectors of office, retail, health, education, security, hospitality, recreation, e-commerce retailers, museums and galleries. Our portfolio includes a comprehensive range of shelving, cabinets and lockers, in addition to the world-leading Compactus® www.dexion.com.au

SILVER SPONSORSBESTRANE The Bestrane Group was founded to address the gap in market between traditional management consultants and technology vendors. Bestrane combines ‘real-world’ and extensive operationally based industry knowledge with expertise in specific best of breed software applications and related consultancy services to deliver a unique blend of technology enabled solutions. Bestrane specialises in the following solving the following Supply Chain issues: • Route Planning and Scheduling • Dock Appointment Scheduling • Sales

SMART EXPO - SPONSORS & SUPPORTERS


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and Territory Planning • Transport Management • Supply Chain Modelling. Bestrane is the sole authorised distributor of the Descartes Supply Chain Management Suite in Australian and New Zealand. www.bestrane.com.au

KNAPP AUSTRALIA AG operates internationally in the field of warehouse automation and warehouse logistics software and is a world market leader among suppliers of all-in-one intralogistics solutions and automated warehouse systems. As solution provider, KNAPP provides tailored, comprehensive intralogistics solutions with core competencies in development, planning, installation, after-sales support and ongoing consulting. Please visit www.knapp.com

APEX SUPPLY CHAIN TECHNOLOGIES More than 15,000 companies worldwide reduce costs 30% or more using our automated point-of-use dispensing and cloud-based business analytics platform. All devices are powered by Apex Connect n’ GoTM Technology – simply plug them in, connect to the Internet, and you’re ready to go. They’re easy to use, easy to implement, and easy to afford. And thanks to Trajectory CloudTM data and analytics platform, you’ll get 24/7 insights that can drive new efficiencies and uncover more savings. It all ads up to better control, less waste, lower costs and a lean, productive environment. Sound good? Visit ApexSupplyChain.com

SPONSORSCEVA CEVA, one of the world’s leading non-asset based supply chain management companies, designs and implements industry leading solutions for large and medium-size national and multinational companies. Approximately 42,000 employees in more than 170 countries are dedicated to delivering effective and robust supply chain solutions across a variety of sectors where CEVA applies its operational expertise to provide best-in-class services across its integrated network. For more information, please visit www.cevalogistics.com

CHAINALYTICS Bright Minds. Better Methods. Best Outcomes. Chainalytics accelerates fact-based supply chain transformations for business leaders around the globe, including 18 of Gartner’s Top 25 supply chains. We bring unparalleled passion to our core purpose: to help leaders realise maximum value from their supply chains. Our combination of top supply chain talent, proven methodologies, and proprietary market intelligence delivers actionable insight and measurable outcomes. With locations across Asia-Pacific, North America, and Europe, Chainalytics serves companies globally in a borderless fashion. To tap into the top minds in supply chain management, visit www.chainalytics.com.

KPMG KPMG is an international co-operative, a global network of professional service firms employing about 155,000 people in 155 countries worldwide. In Australia, KPMG has over 5,000 people, including over 380 partners, with offices around the country. Our position is built on the professionalism of our people, the quality of the Audit, Tax, and Advisory services we offer and the contribution we make to the wellbeing of the communities in which we live and operate. Our clients turn to us because we get the job done through our dedication to quality and our collaborative approach. Our people aim to succeed by delivering industry focused services that create genuine, sustainable value for our clients. www.kpmg.com.au

LEXIAN SOLUTIONSLexian Solutions is a consultancy and technology company providing supply chain solutions to companies and events across the Asia Pacific region. Key areas of expertise include inventory management, forecasting, network optimization modeling, and event management technology. Lexian installs and markets a number of Barloworld technologies including Inventory Optimiza and CAST Aurora. Lexian also has developed proprietary event management software to manage the logistics for major sporting events. Lexian will be releasing the new CAST Flow software and Inventory Optimiza software at the Smart Expo. Come see us at Stand C25 at the Expo.

LINDE MATERIAL HANDLING Linde Material Handling is Australia’s complete warehouse solutions provider which offers new forklifts, Linde certified used and hire forklifts, plus parts & servicing across Australia with a reputation for quality and performance over a long, productive and cost efficient vehicle life. From hand pallet jacks to 52 tonne container forklifts to specialised equipment including Automatic Guided Vehicles (AGV’s) with our partner, Robotic Automation P/L, who design, build, install, and support turnkey Robotic, Packaging and AGV solutions that boost quality, safety and efficiency in your production, warehousing & despatch. Established 1988, RA supports 3,000 solutions with production & service facilities across Australia & NZ.

MARKET MOTION Market Motion exists to help companies with mobile resources and assets “Optimise their business and people.”Delivering advanced products and services to organisations Market Motion delivers a sustained competitive edge through superior operational intelligence, specifically in 5 areas;1. Business growth by lowering operational costs: fuel, time, labour

and maintenance2. Increased productivity and control of assets and mobile resources3. Improved customer service4. Savings by improving the efficiency of critical resources5. Safety by monitoring risk factors.Market Motion working alongside their Strategic Partner Roadnet Technologies offers cloud and on premise solutions for optimised

route planning and scheduling, online customer self-scheduling, real-time wireless dispatch, proof of delivery, GPS tracking, strategic territory planning, vehicle telematics, web analytics tools, proactive customer delivery messaging and more. Visit Stand 11. www.marketmotion.com.au

MICROCHANNEL MicroChannel Services was founded in 1995 and has 1,100+ clients and 240+ employees. Our offices are located in Sydney, Melbourne, Brisbane, Perth, Jakarta, Kuala Lumpur and Singapore. MicroChannel is a globally recognized partner of HighJump’s AccellosOne Product.With over 25 years of successfully deploying supply chain solutions, HighJump continues to reach new customers with innovative answers to key business questions. In 2014 HighJump added more than 1,100 customers to its existing 13,000 clients, serviced by a team of 750+ supply chain professionals in conjunction with key global partners. The AccellosOne WMS suite delivers value across a broad spectrum of needs to logistics service providers and the SMB market.

MTDATA MTData is a leading Australian owned designer, manufacturer and supplier of advanced GPS telematics and fleet management solutions with offices located throughout Australia and in New Zealand, the UK, Middle East and North America. We provide transport, supply chain and logistics businesses with a fully integrated fleet management system designed to improve fleet compliance, reduce costs, increase operational efficiency, and enhance driver safety. Our comprehensive solutions include job dispatch and sign-on solutions, proactive fatigue management, driver performance, on-board mass integration, vehicle maintenance scheduling, DVR cameras and much more. We service a very large customer base and are committed to continuous improvement by investing heavily in research and development.

MYFREIGHT You’re being told to cut costs and achieve greater output with fewer staff. An increased focus on transparency means your team spends too much time providing freight information to the rest of the company. You’re being squeezed by long lead times from overseas suppliers but customers refuse to hold more than a day’s stock. The sales department demands you deliver now, while the CFO has your freight bill under review. Each day brings new challenges but you don’t have enough time or the resources to fix yesterday’s problems. There is only one solution for your complex freight needs: Myfreight www.myfreight.com.au

PAPERLESS WAREHOUSINGPaperless Warehousing Group is an international company, established in Australia in 1988 with clients in Australia and New Zealand, as well as Argentina, Brazil, Canada, Columbia, Ecuador, Guatemala, Mexico, Philippines, Puerto Rico, Taiwan and Venezuela.We are the market leader for the supply and installation of customisable Warehouse Management Systems in Australia as well as providing other group division services such as Paperless Warehousing Group’s WMS in the Cloud, Transport Management System, Business Intelligence Tools, Monitoring Services, Integration Services, Training Institute, and Optimiser Slotting Services. Our integrated services provide complete systems solutions for supply chain and warehousing operations. Contact us at www.paperlesswarehousing.com.au

PULSE LOGISTICS PULSE Logistics Systems is a noted leader in the innovation, design, development and implementation of advanced supply chain management systems.PULSE solutions integrate seamlessly with web portals, ERP, financial, manufacturing, transport, MHE, and other pivotal business systems. Key PULSE services include project management, change management, system integration, implementation, training and ongoing support. Above all else, PULSE has a proven record of delivering projects on time and on budget. With extensive 3PL industry experience, and advanced solutions implemented in many local Australian and multinational companies, PULSE Logistics Systems can unquestionably help you improve the performance of your supply chain.

SCHAEFER With a group turnover of $3 billion, 9,000 employees worldwide, offices in over 55 countries and 16 production sites worldwide, SSI Schaefer is the world’s largest supplier and manufacturer of automated systems and industrial storage solutions for the warehousing and distribution industry. In addition to manufacturing the widest portfolio of storage equipment and plastic containers, we have a world class offering in order picking systems including our state-of-the-art conveyors integrated together and managed by our proven and flexible software. Schaefer manufactures its own automation equipment including ASRS and maintains over 500 software and IT people in-house. A hallmark of SSI Schaefer’s leadership is its innovation and significant investment in research and development. With respect to high efficiency order fulfilment, SSI Schaefer has led the way with its Goods-to-Person and robotic systems for piece picking and fully automatic robotic palletising solutions for case picking. www.ssi-schaefer.com.au.


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SICK SICK is one of the world’s leading manufacturers of sensors, safety systems and automatic identification products for Factory Automation, Logistic Automation and Process Automation applications. Whether automating factories or optimising distribution centres, or monitoring emissions from a stack, SICK provides cost-effective solutions.SICK Pty Ltd was established in Australia as a wholly owned subsidiary of SICK AG, Germany in September 1982 with our New Zealand Sales Office established in March 1998. Our position as market leader for sensors has been built and continues to be built on the reputation of the quality of our products and our know-how to solve complex applications. www.sick.com.au

TELSTRA For our enterprise and government customers, Telstra is more than one of the world’s leading telecommunications companies. More than our smart networks, solutions and expertise, more even than our exacting service

standards, we help you improve the way you work so you can increase productivity, deliver solutions more rapidly to your business units and support growth. Telstra can help you optimise your network investments and deploy next-generation technologies. We provide in-depth knowledge and experience of what works in your industry and qualified professionals who know how to deliver it. That’s why more than 200 of the world’s top 500 companies depend on us to do business around the world. www.telstra.com.au

TOSHIBA Through understanding our customers’ unique demands in the supply chain and logistics marketplace, Toshiba has developed a complete portfolio of products and solutions designed to improve efficiency, effectiveness and streamlines operations across the widest variety of applications.Moving goods also means moving information. Without the right documentation at the right time and place, business is not possible. Toshiba offers a wide range of products which ensure that your documents are up-to-date, accurate and available whenever you need - the freedom to capture data.

COACHESSite visits will depart from and return to the main entrance of the Melbourne Convention Centre, location for pick up.

TOURSReturn at approximately 4.30pm

BADGESMust be worn at all times during the site visit tours

DELEGATESAre requested to assemble just inside the main entrance of the Melbourne Convention Bayside, off Darling Drive, north end (shopping centre end)Delegates must wear appropriate shoes (no high heels or open toe shoes) If required, safety jackets will be provided. Most sites prohibit the use of cameras.

Each tour will have a TOUR CAPTAIN

SITE VISITS

Monday 25 May

TOUR 17:45am – 4:30pm

Jayco Australia Sigma Pharmaceuticals Orora Beverages

TOUR 28:45am – 5:00pm

Emporium Melbourne Cope Sensitive Freight Murray Goulburn: Laverton Milk Factory

TOUR 38:15am – 5:00pm

KMART Catch of the Day Emporium Melbourne


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NOTES

FROM THE INDUSTRY

MHD Supply Chain Solutions Magazinewww.intermedia.com.au

Transport & Logistics Newswww.tandlnews.com.au

Logistics & Supply Chain World

Media Partners

Australasian Production & Inventory Control Society (apicsAU)

Supply chains have become a more and more critical dimension in global trade. Over the last years, it has emerged as a very strategic element in business and now forms an integrated part of corporate strategy. As such, the SMART conference provides an excellent opportunity to become familiar with the latest challenges, developments and innovations in this domain.

In the Australian context, with significantly extended shipping routes to international trade, the challenges companies are facing, are unique. The SMART conference is a cornerstone event on the Australian supply chain calendar; not to be missed.

apicsAU is working towards the creation of a broad based Professional Supply Chain Community, to provide a full range of professional development services to supply chain practitioners and businesses across Australia. Within this community, apicsAU is pleased to be a major partner in the SMART conference and we encourage and welcome your attendance at this premier supply chain event.

The apicsAU Community now also incorporates the Logistics Associations of Australia (LAA) and the Alliance for Supply Chain Innovation (ASCI) and will in future expand with more specialist groups.

We are looking forward to seeing you at SMART and trust that you will benefit significantly from your participation in the apicsAU Professional Supply Chain Community!

Darryll Davies, apicsAU President & Director

Smart Conference 2015 is proudly brought to you by

In association with the following professional bodiesChartered Institute of Logistics Transport in Australia (CILTA)“Smart 2015 provides a real opportunity for people involved in transport and logistics to learn of the ongoing achievements occurring in the industry, and to participate in the future development of the industry”Dr Neville Binning FCILT, Chairman, CILTA

Supply Chain & Logistics Association of Australia (SCLAA)“Whether you are new to the industry or a long time contributor, there is much to gain from the networking and educational opportunities that Smart Conference & Expo will present”Mark Skipper, Chairman SCLAA

NZPICS“SMART 2015 promises to provide an excellent opportunity to refresh knowledge and connect with other professionals in the supply chain. The programme is impressive and SMART seems sure to deliver value.”Vijay Todkar, NZPICS President

Platinum Sponsor Gold Sponsor Silver Sponsors

Sponsors


Smart Conferences Pty Ltd | ABN 82 093 453 948PO Box 55, Glebe NSW 2037

T +61 2 9660 2113 | F +61 2 9660 4419 | E [email protected]

www.smartconference.com.au

For being an important part of SMART 2015 Conference.

We trust you enjoyed this leading supply chain event.

We look forward to seeing you again at SMART 2017 which will be held in Sydney in 2017.

THANK YOUAUSTRALIA’S LEADING SUPPLY CHAIN EVENT

Association Partners

Platinum Sponsor

Gold Sponsor Silver Sponsors

Sponsors

Proudly brought to you by Media Partners

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