Dematic Logistics Review #1

24
Issue 1 L GISTICS REVIEW POSITIVE APPROACH Pick more with Negative-PUT picking BUFFER STORAGE Sequencing stock for high rate picking PRODUCT REVIEW Logistics technology & software update Creating Logistics Results COCA-COLA AMATIL: AUSTRALIA DEMATIC DELIVERS RECORD PICK RATES FOR COCA-COLA COCA-COLA AMATIL: AUSTRALIA DEMATIC DELIVERS RECORD PICK RATES FOR COCA-COLA NEXT: UK Ergonomic Fashion & Apparel Distribution FERDINAND GROSS: GERMANY The World’s First Multishuttle Goods to Person Solution NEWEGG.COM: USA & ELGIGANTEN: SWEDEN High Performance E-logistics NEXT: UK Ergonomic Fashion & Apparel Distribution FERDINAND GROSS: GERMANY The World’s First Multishuttle Goods to Person Solution NEWEGG.COM: USA & ELGIGANTEN: SWEDEN High Performance E-logistics

description

 

Transcript of Dematic Logistics Review #1

Page 1: Dematic Logistics Review #1

DEMATIC LOGISTICS REVIEW

Issue 1

L GISTICSREVIEW

POSITIVE APPROACHPick more with Negative-PUT picking

BUFFER STORAGESequencing stock for high rate picking

PRODUCT REVIEWLogistics technology & software update

Creating Logistics Results

COCA-COLA AMATIL: AUSTRALIA

DEMATIC DELIVERS RECORD PICK RATES FOR COCA-COLA

COCA-COLA AMATIL: AUSTRALIA

DEMATIC DELIVERS RECORD PICK RATES FOR COCA-COLA

NEXT: UKErgonomic Fashion & Apparel Distribution

FERDINAND GROSS: GERMANYThe World’s First Multishuttle Goods to Person Solution

NEWEGG.COM: USA & ELGIGANTEN: SWEDENHigh PerformanceE-logistics

NEXT: UKErgonomic Fashion & Apparel Distribution

FERDINAND GROSS: GERMANYThe World’s First Multishuttle Goods to Person Solution

NEWEGG.COM: USA & ELGIGANTEN: SWEDENHigh PerformanceE-logistics

Page 2: Dematic Logistics Review #1

DEMATIC LOGISTICS REVIEW

Dematic Goods to Person delivers the goods

With systems already in operation and many more underway, Dematic is challenging convention with the development of ‘Goods to Person’ (GTP) order fulfi llment strategies and technologies for high volume distributors.

Our Dematic Multishuttle® automated storage buffer, picking and sequencing system interfaced with ergonomic workstations delivers safe, accu-rate, high-rate, high-productivity picking across a wide range of industries and applications.

Case studies on retail clothing giant Next from the UK and German industrial supplier Ferdinand Gross demonstrate the amazing accuracy, pro-ductivity and throughput possible with GTP.

If GTP is new to you, make sure you see our exclu-sive GTP feature article, which outlines what GTP is, how it works and Multishuttle’s role in picking, buffering and sequencing stock to optimize order assembly effi ciency and accuracy, while eliminat-ing travel and reducing the physical impact of pick and pack operations.

Welcome to Dematic Logistics Review.

We hope you fi nd this publication and interesting and valuable resource for keeping up to date with the latest logistics and supply chain news, case studies, research, product, technology and software developments from around the world.

I am delighted to introduce the fi rst issue of our new global magazine Dematic Logistics Review. Dematic has provided many impressive logistics solutions and in this issue you will fi nd examples of best practice logistics. I am confi dent that through innovation and our proven track record we will to continue to deliver outstanding logistics results for our customers throughout the world.

Investing in innovation

As a platform for growth, we are increasing our investment in Research and Development.

Dematic sees signifi cant innovation potential in order fulfi llment and will continue to focus R&D investment in this area.

2

WELCOME TO YOUR WINDOW TO WORLD’S BEST PRACTICE LOGISTICS

Page 3: Dematic Logistics Review #1

DEMATIC LOGISTICS REVIEW

About Dematic

Dematic is one of the world’s leading suppliers of logistics automation sys-tems and solutions. As a systems integrator, Dematic delivers a full range of technologies and services, from individual products and systems to complete turnkey solutions as a general contractor, as well as complete after-sales support and service. Dematic provides automated material handling products, systems and solutions for retail and wholesale distri-bution, consumer direct, grocery, food and beverage, and manufacturing industries. Dematic’s products and services are based on a tradition of industry expertise that the company has acquired over decades of com-mitment worldwide. Globally the company employs around 3,000 people.

3

Innovative E-business order fulfi llment

We also profi le how two leading e-retailers on either side of the Atlantic – Newegg.com from the USA and Sweden’s Elgiganten – tackle the challenge of high-volume, high-service direct-to-consumer distribution in the booming e-business sector. It is interesting to compare how Dematic’s solutions for customers differ signifi cantly in the design and technologies applied, to best suit local market dynamics and each company’s busi-ness needs and budget.

Accuracy and traceability key drivers of pharmacy DC design

Picking orders accurately and keeping track of them at all stages of the supply chain are key drivers in pharmacy distribution. The small quantities required for many orders adds to the challenge.

Dematic’s integrated order fulfi llment system for Malaysia’s largest distributor, Zuellig Pharma, achieves the accuracy, productivity, throughput and traceability required through the use of smart technologies, software and controls.

How a negative approach is achieving record productivity for Coca-Cola

Our cover story reports on how Coca-Cola is achieving record picking rates at its new Route Trade distribution center (DC) in Sydney.

The DC features the world’s fi rst application of De-matic’s patented Negative-PUT technology and software for maximizing the effi ciency and opti-mizing the safety of mixed pallet order assembly. By pairing like orders, Negative-PUT allows pick-ers to fulfi ll two or more picks with one, enabling high productivity rates of 1400 picks/hour to be achieved through ergonomic workstations.

World’s fi rst SAP software integration for SFS

Dematic has also developed the world’s fi rst interface to SAP EWS (Extended Warehouse System) and MFS (Material Flow System) for Swiss industrial supplier SFS Unimarket, elimi-nating the need for middleware, making SAP’s R/3 Enterprise Resource Planning system a true

‘end to end solution’. Look for details of this ex-citing breakthrough in the next issue of Dematic Logistics Review.

Our success illustrates the importance of knowl-edge, innovation and the ability to deliver a ro-bust solution. Our team of logistics professionals is second to none in the industry.

With our unique mix of innovative products and solutions, superior planning and project manage-ment competence, we are confi dent Dematic will continue to grow and help our customers prosper now and into the future.

Roar Isaksen, President & CEO, Dematic

Roar Isaksen, President & CEO,

Dematic

ContentsCover Story: Coca-Cola Amatil, AustraliaTechnology Feature: Goods to PersonCase Study: Ferdinand Gross, GermanyCase Study: Next, United KingdomCase Study: Newegg.com, USA Case Study: Elgiganten, SwedenCase Study: Leche Pascual, SpainCase Study: Zuellig Pharma, MalaysiaProduct, Technology & Software Review

4-67-9

10-1112-1314-1516-1718-1920-2122-23

Page 4: Dematic Logistics Review #1

DEMATIC LOGISTICS REVIEW4

Industry recognition for Dematic’s world breakthrough

Coca-Cola Amatil (CCA) was presented with the prestigious Manufacturing Logistics Award at the Supply Chain & Logistics Association of Australia’s recent national awards ceremony in Melbourne.

The award recognizes the achievements of CCA’s supply chain remodeling program, Project Jupi-ter, which has substantially improved order fulfi ll-ment effi ciency, reduced distribution and trans-port costs, and cut greenhouse gas emissions.

A key element of Project Jupiter was the construc-tion of a new distribution center (DC) at Eastern Creek to service CCA’s 14,000 Route Trade cus-tomers in New South Wales from Bega to Coffs Harbour, an area covering about 1000km.

Route Trade customers range from corner stores and convenience shops to service stations, small grocery and fresh food outlets, as well as an in-creasing number of liquor shops and wholesalers, and account for close to half of CCA’s throughput during the summer peak.

Within just eight weeks of operation, CCA was achieving record-breaking productivity rates of more than 1400 picks/hour at the Eastern Creek DC thanks to an innovative new order picking methodology developed by Dematic.

Pickers at Coca-Cola Amatil’s new distribution center at Eastern Creek in Sydney are achieving phenomenal rates of more than 1400 picks/hour thanks to Dematic’s new Negative-PUT concept.

Negative-PUT: Killing two birds with one stone

Dematic’s new Negative-PUT process optimizes case picking productivity in mixed pallet order assembly by pairing suitable orders and fulfi lling them through ergonomically designed ‘Goods to Person’ pick modules. Dematic’s patented Negative-PUT software re-sequences orders to generate the highest quantity of negative pick opportunities and the optimum order fulfi llment sequence for any batch of orders, creating sub-stantial productivity gains.

“Around 70% of the DC’s orders pass through the Negative-PUT module, with about 35% of the or-ders complete when they exit,” explained Grant McClean, CCA’s Major Projects Manager.

“The net effect of Negative-PUT is that around 20% of the cases for mixed pallet orders are dis-patched without ever being picked,” he said.

The net effect of Negative-PUT is that around

20% of the cases for mixed

pallet ordersare dispatched

without everbeing picked.Grant McClean,Major Projects Manager CCA

“ COVER STORYCOCA-COLA AMATIL SYDNEY, AUSTRALIA

Dematic’s David Rubie with

CCA’s Major Projects Manager

Grant McClean.

Other key Dematic solutions include:

Inbound Logistics: RO-RO auto truck unloading

More than 95% of the stock is delivered from CCA’s Northmead production plant. To ensure effi cient goods receiving and minimize forklift operations, the DC features three roll-on, roll-off (RO-RO) au-tomated ‘skate-type’ truck unloading docks, each capable of unloading 22 pallets in under 15 minutes. Pallets are automatically scanned, check-weighed and transported by integrated pallet conveyor to a pick-up station near their reserve storage put-away location.

RECORD PRODUCTIVITY FOR COCA-COLA

Page 5: Dematic Logistics Review #1

Dematic’s new Negative-PUT system optimizes case picking in mixed pallet order fulfi llment by taking advantage of a practice used by expe-rienced pickers to reduce their workload.

Smart pickers occasionally notice that among the orders they have a couple with which they can ‘kill two birds with one stone’, or, in this case, complete two orders with one pick.

However, the practice tends to be opportunistic and a systematic ap-proach can identify all negative pick opportunities. The productivity gains which can be made by matching like orders and picking them in a high rate pick module are very substantial.

Dematic’s patented Negative-PUT software uses a number of complex algorithms to re-sequence orders to generate the highest quantity of negative pick opportunities and the optimum order fulfi llment sequence for any batch of orders.

Each time a new order is to be picked, integrated pallet conveyors au-tomatically deliver two full pallets (donor pallets) and two empty pallets (put pallets). Large screen workstations provide clear visual instruc-tions for the operators, with Dematic’s Negative-PUT software direct-ing the picker to take a quantity of cases from the fi rst donor pallet and place it onto the fi rst put pallet. They may then be asked to take a further quantity of stock and place it onto the second put pallet.

They may then be instructed to remove a quantity of cases from the second donor pallet and place them to the fi rst and second put pallets.

In this example, the Negative-PUT process has completed four work or-ders with the minimum possible number of case movements. The stock quantity on the two donor pallets now matches that required to fulfi ll two orders, while the cases on the put pallets form the base pallets to which any remaining items required for the two orders will be picked conventionally.

Check-weighers confi rm the operator has picked the correct number of pallets, and the conveyor transports the pallets to the outfeed station.

The integrated pallet conveyor delivers full pallets with picking stock and empty pallets to the Negative-PUT pick module operators.

Inbound Logistics: Three RO-RO automated truck unloading docks provide rapid turnaround of vehicles delivering to the DC.

Large screens direct the pick module operators to transfer stock from the ‘donor’ pallets to the ‘put’ pallets.

NEGATIVE-PUT PICKING: HOW IT WORKS

DEMATIC LOGISTICS REVIEW 5

Page 6: Dematic Logistics Review #1

Voice directed computing is used for all other case picking activities.

Outbound Logistics: Faster, safer truck loading

“The Auto Dispatch System (ADS) gives CCA the ability to pre-pick, assemble and stage orders,” explained Dematic’s David Rubie.

The ADS features a Pallet Runner satellite stor-age system with 144 lanes, each capable of stor-ing up to 12 pallets, the typical capacity of CCA’s Route Trade delivery fl eet. “This means the ADS can stage the orders for up to 144 truckloads at any one time, which provides a buffer of around 16 hours during peak periods,” said Mr Rubie.

“Staging orders takes order assembly off the crit-ical path, ensures effi cient, reliable truck load-ing, and minimizes truck turnaround time in the busy dispatch area.”

OH&S Initiatives: A safer workplace

The DC incorporates a number of innovative storage design features including wider than normal aisles, a higher fi rst beam level plus additional space between and around pallets. Wider aisles ensure safer forklift and pallet truck fl ow and more space around the pick face which provides quicker and easier access to stock whether it is at the front or rear of a pallet, reducing the potential for the picker to trip or stumble while reaching for and lifting cases.

The remodeling of CCA’s supply chain has in-volved capital expenditure of $180 million and provides CCA with the ability and capacity to store and deliver forecast volumes until 2015.

Completed orders are taken to the ADS by forklift and pallet truck. Once loaded onto the ADS infeed, all pallet handling is automated.The ADS features a 144 lane Pallet Runner satellite storage system, enabling CCA to stage orders for up to 144 truck loads at any one time, providing a buffer of around 16 hours during peak periods.

CCA opted for the semi-automated Pallet Runner for its outbound logistics because of its inherent fl exibility, with throughput easily increased with the addition of extra Pallet Runner carts and forklift operators.

DEMATIC LOGISTICS REVIEW6

Benefi ts

CCA’s Eastern Creek DC has substantially improved the effi ciency of CCA’s mixed pallet order fulfi llment. As well as reducing distribution and transport costs, CCA expects the DC to provide consistent productivity and throughput gains of around 20% to 30%. Other key benefi ts and savings include:

• Elimination of 20% of all physical case picks

• Improved customer service through increased pick and invoice accuracy and pallet build quality

• Fewer errors, reduced returns and damage

• Substantial reduction in truck mileage from old supply chain to new, with signifi cant reductions in greenhouse gas emissions

• Automated RO-RO truck unloading with integrated pallet conveyor infeed

• Innovative, ergonomically-designed, high-rate Negative-PUT module

• Wireless Bluetooth-enabled voice-directed computing for order picking

• Faster, safer, more effi cient order staging and truck loading with ADS

• Numerous OH&S initiatives aimed at maintaining a safer workplace

• Integrated IT including WMS, Negative-PUT and voice-directed computing

• Satisfi es CCA’s NSW supply chain requirements until 2015.

Page 7: Dematic Logistics Review #1

DEMATIC LOGISTICS REVIEW 7

Most order pickers actually spend much more time travelling between picks than they do picking – even if they are equipped with forklifts or pallet trucks – adding signifi cantly to distribution costs.

TECHNOLOGYGOODS TO PERSON ORDER FULFILLMENT

Goods to Person order assembly

So imagine how much more effi cient, productive and safe your order picking team would be if the goods they needed to fulfi ll orders came to them, instead of them having to go, fi nd and transport the goods.

The principle of Goods to Person (GTP) picking is not new. But changes in government regulations, combined with advances in technology and soft-ware, are increasingly making GTP a very attrac-tive option for many distribution operations.

Dematic’s innovative semi-automated GTP distri-bution solutions comprise two key sub-systems:

• Ergonomically designed, manually operated Pick and Put Stations for high rate order fulfi ll-ment (1,000+ picks/hour across several hundred line items): and

• Automated buffer storage systems which se-quence and transport the required items to Pick and Put Stations in the correct order tofacilitate effi cient order assembly.

Ergonomic Pick and Put Stations

Dematic has developed and implemented Ergo-nomic Pick and Put Workstation confi gurations capable of fulfi lling multiple orders concurrently.

Workstations can facilitate split case picking, with designs including the use of Pick-to-Light (PTL) displays or voice-directed computing to further improve accuracy, productivity and throughput.

High Rate Put Stations for fast movers

Dematic High Rate Put Stations can be an ideal solution for fast moving product lines. Directed by Pick-to-Light (PTL) or Voice, pickers fulfi ll batches of orders without having to leave their workstation. This is only possible where sophisticated sequenc-ing software and controls seamlessly supply the right stock to the Put Station, precisely when it is needed to match a corresponding order. Human errors are virtually eliminated and productivity is optimized, with pick rates of up to 1,000 items per hour possible. This is suited to high volume ap-plications where the same product line is needed to fulfi ll several orders, such as for retail grocery, apparel or publishing outlets.

High Rate Pick Stations for slower movers

The High Rate Pick Station is also suited to the re-quirements of slow moving product lines within a DC. Fed by Dematic’s new high throughput Multi-shuttle storage and retrieval engine, these stations can deliver pick rates of up to 700 lines per hour. This means one person at a pick station can do the work of up to ten people in a traditional picking environment. Furthermore, the space effi ciency of the GTP solution means the building footprint may be reduced by up to 50%.

How Dematic Pick and Put Stations work

Empty order totes and full inventory totes carrying the goods for picking are transported by an inte-grated conveyor system, arriving concurrently at the workstations in the exact sequence required to fulfi ll the next order(s). Minimal manual handling and effort is needed by the operator to pick and place the required items to the order(s) being picked, with the conveyor system transporting order totes to dispatch and the inventory totes back to storage.

Directed by PTLor Voice, pickers fulfi ll batches oforders without

leaving theirworkstation.This is only

possible wheresophisticated sequencing

software and controls seamlessly

supply the rightstock to theworkstation,

precisely when it is needed to match a

correspondingorder.

DEMATIC GTP F0R FASTER, SAFER ORDER FULFILLMENT

Page 8: Dematic Logistics Review #1

TECHNOLOGYGTP ORDER FULFILLMENT

DEMATIC LOGISTICS REVIEW

Dematic Multishuttle®: Automated storage buffer and order sequencing

Picking goods effi ciently through Ergonomic Work-stations is one thing; supplying the goods needed to fulfi ll orders in the correct sequence to facilitate order assembly is the other half of Dematic’s Goods to Person (GTP) solution.

Dematic’s Multishuttle is a new generation solution for automated storage and retrieval of cases, totes and trays. Designed to enhance the interface be-tween bulk storage and functions like order assem-bly, the Multishuttle dramatically increases speed, accuracy and throughput.

With sophisticated controls and performance en-hancing software, the Multishuttle can interface with a wide range of storage media and handling containers. Its inherent fl exibility enables it to be easily adapted to any shape or size of building, in-cluding existing facilities.

Multi-function Multishuttle

Dematic’s Multishuttle extends the range of appli-cations possible with automated storage systems, allowing a completely new range of automated so-lutions to be developed.

The Multishuttle differs from conventional ASRS (automated storage and retrieval systems) in that instead of a single crane per storage aisle, the Multishuttle uses intelligent self-propelled carts throughout different levels of the storage system.

The carts ‘shuttle’ goods in and out of the very space-effi cient storage system, interfacing with an integrated conveyor system, which transports and delivers the goods to the pick face in exactly the correct sequence to facilitate effi cient order as-sembly and load building.

Dematic Multishuttle: How it works

The Multishuttle buffer storage system houses all of the stock required to assemble the next batch of orders. As items are being picked and sent to the pick face, new items are automatically inducted to replenish the storage buffer.

It provides a vital interlink and buffer between bulk storage and order fulfi llment, ensuring the necessary stock to fulfi ll orders is always on hand, improving order fi ll rates and customer service levels.

The Multishuttle can operate in two confi gurations – Captive and Roaming.

8

The Shuttle Cars

The shuttle car is a transportation device designed to store and retrieve goods in multiple levels of storage racks. Each shuttle car runs on rails and is equipped with grippers used to handle a wide range of cartons, trays and totes. An incremental encoder and sensors ensure highly accurate positioning and collect power from running rails via a bus bar.

DEMATIC MULTISHUTTLE SYSTEM OVERVIEW

Page 9: Dematic Logistics Review #1

DEMATIC LOGISTICS REVIEW

Multishuttle differs from conventional ASRS in that instead of cranes servicing each aisle, intelligent self-propelled cars ‘shuttle’ goods in and out of the system, interfacing with an integrated conveyor system.

Dematic Multishuttle Captive for high volume, high throughput

The “Captive” format is ideal for high throughput applications such as order picking and order con-solidation buffers. A dedicated shuttle is used at each storage level in every aisle so that retrieval and put away are handled simultaneously, with up to 600 double cycles per aisle per hour possible.

Intelligent controls enable complex sequencing, which contributes to fl exibility and building store-friendly orders.

Dematic Multishuttle Roaming for low to medium throughputs

The effi ciency of the Multishuttle design is such that the performance of a conventional ASRS can be equaled with just a few shuttles.

Dematic’s Roaming Multishuttle meets the needs of low to medium throughput applications while providing maximum fl exibility. In the roaming con-fi guration, shuttles are not dedicated to a single storage level, but can move between different lev-els via shuttle lifts. As throughput requirements increase, the system capacity can be boosted with the addition of extra shuttles.

Real time logistics and software integration

Scheduling and sequencing stock to fulfi ll a large number of orders at the same time requires smart software and integrated controls.

Dematic’s DC DIRECTOR interfaces with the user’s host computer system, typically a ware-house management system (WMS) or enterprise resource planning (ERP) software suite.

Order information downloaded from the host is processed and sequenced by DC DIRECTOR to ensure the goods required to assemble orders arrive at the pick face in the correct sequence. This includes reverse stacking of containers or pallets to ensure the heaviest goods are located at the bottom, or in reverse drop sequence for delivery of mixed orders to multiple locations.

Dematic Goods to Person (GTP) solutions

Dematic is progressively developing the GTP con-cept with several of the world’s leading manufac-turers, retailers and distributors implementing sys-tems with varying degrees of complexity. For real life applications, see the following case studies on Germany’s Ferdinand Gross and UK clothing retailer Next.

9

Infeed and Outfeed Conveyors

Goods are fed into and taken away from the Multishuttle by highly efficient conveyors that can be located at a single level or, when throughput demands, at multiple levels of the Multishuttle system.

Tote Lift

Dematic high speed lifts are located in front of each aisle. In the Captive

system they have the function of picking up goods from buffer

conveyors and delivering them to the outfeed level. By handling two at a

time, each lift offers double throughput and optimal system performance.

In the Roaming system the lift transfers shuttles between levels and the infeed/

outfeed conveyors.

Page 10: Dematic Logistics Review #1

DEMATIC LOGISTICS REVIEW10

FERDINAND GROSSLEINFELDEN-ECHTERDINGEN, GERMANY

FERDINAND GROSSLEINFELDEN-ECHTERDIN

Leading German fastener and connectivity technology supplier Ferdinand Gross has transformed its supply chain performance following the installation of Dematic’s new Multishuttle Automated Storage and Retrieval System (ASRS).

Multiple benefi ts of Dematic Multishuttle®

Incorporating both types of Dematic’s Multishut-tle for the fi rst time Worldwide, Ferdinand Gross has achieved remarkable service improvements including:

• A reduction in order processing times, from up to three and a half hours to as little as 30 minutes

• The ability to extend daily order cut-off deadlines by three hours

• Reducing order fulfi llment times for Kanban cus- tomers from one week to one day.

Multishuttle helps deliver new levels of customer service

Improving customer service was a primary ob-jective of Ferdinand Gross’ logistics systems up-grade at its distribution center (DC) in Leinfelder-Echterdingen, Germany.

The Multishuttle brings the total number of shelf storage locations within the DC to 120,000, which is necessary to house the company’s massive product range of 72,000 standard parts, 24,000 customer specifi c parts and 11,000 tools perma-nently in stock.

Being able to extend the incoming order cut-off time by three hours provides customers with con-siderably greater ordering fl exibility, and reduced distribution costs.

At a delivery deadline established by the customer, all pending orders in the system are bundled into a single shipment.

The later order dispatch window made possible by Multishuttle allows better bundling of individual orders, reducing the number of packages to be consigned, and associated transport and other costs.

Transforming the Kanban supply chain

Customers utilizing Kanban have benefi ted the most from Ferdinand Gross’ enhanced supply chain, with order fulfi llment times being cut from an average of one week to a single day.

Previously, customers’ shipping containers had a fi xed label, showing article number, article de-scription, amount and customer name. Once the customer emptied the container, Ferdinand Gross would collect and return it to the DC, ready to be refi lled and shipped out again.

With the new system, customer containers can now be relabeled for fi lling with any product rather than waiting for the original empty container to re-turn to trigger the order. Consequently, return trips with empty boxes can now be bundled, reducing the number of trips to and from the customer, fur-ther cutting transport and handling costs.

Dematic Multishuttle

Dematic Multishuttle is a versatile new technology for fast, accurate, automated picking within high-density storage systems, making it ideal for sup-porting a wide range of manufacturing and lo-gistics applications, from kitting and product as-sembly to order picking and distribution. Instead of using cranes in each aisle to pick and trans-port goods, Multishuttle uses multiple intelligent self-propelled carts, which can roam throughout the different levels of the storage systems. Increased throughput is achieved by adding extra carts. The carts automatically ‘shuttle’ goods in and out of the densely packed storage system, inter-facing with an integrated conveyor, which delivers the picked items in exactly the correct sequence to facilitate and signifi cantly improve the produc-tivity and accuracy of product or order assembly.

MULTISHUTTLEROAMING

MULTISHUTTLECAPTIVE

MULTISHUTTLE DELIVERS FORFERDINAND GROSS

Page 11: Dematic Logistics Review #1

DEMATIC LOGISTICS REVIEW 11

NGEN, GERMANY

Ferdinand Gross XXXXXX, XXXXXXXX XXXXXX,Inset: A schematic overview of the Multishuttle system.

Multishuttle Captive

The Multishuttle Captive area manages order pick-ing of items from the Roaming section, shelf stor-age system and picking-related logistics.

Here, each level in the aisle is equipped with its own shuttle. The shuttles retrieves tote boxes from stor-age positions and convey them to a lift at the end of the lane. The lift vertically transfers the boxes to the outfeed conveyors, which lead to ergonomically-optimized picking stations. Here, sequencing to customer specifi cation is possible, i.e. delivery of goods from inventory in the precise sequence that they are needed for picking for the order.

A total of 12 shuttles are operational in the Captive area, servicing 5,000 storage positions at a rate of 514 double cycles per hour.

Multishuttle Benefi ts

• Space-effi cient expansion of storage capacity by 60,000 positions

• Improvement in order fulfi llment times, extending order cut-off deadlines by three hours

• Improved service performance thanks to the additional Multishuttle Captive lane

• Automated sequencing to customer specifi cations and individual labeling

• Ergonomic order assembly workstations for improved operator performance and safety

• One employee processes the entire order, improving accuracy and traceability

• Modular concept, allowing for future expansion.

Ferdinand Gross implements world-fi rst Dematic Multishuttle

The Multishuttle at Ferdinand Gross has highly dynamic picking with unsurpassed fl exibility, due to its unique installation. This project features the world’s fi rst installation of Dematic’s two Multi-shuttle versions – “Captive” and “Roaming” – in a single storage system with identical shuttles in both areas. Up to 30 shelf levels are provided within the high density Multishuttle, which is con-tained in an area measuring around 12m high, 20m wide and 30m long

The Multishuttle consistently provides picking per-formance in excess of 1,000 picks per hour, typi-cally processing around 40 tons each of incoming and outgoing goods each day.

Multishuttle Roaming

The Multishuttle Roaming system is dedicated pri-marily to the fastest moving items, improving avail-ability and fl exibility.

The Roaming system delivers signifi cant optimiza-tion and cost-savings compared to conventional automated small parts picking systems. In the Roaming area, 20 shuttles service 59,000 stor-age positions at a throughput rate of 615 double cycles (parallel put-away and pick operations) per hour. Every aisle contains one shuttle, with the carts transferring between levels via a lift in a mat-ter of seconds. The self-propelled shuttle carts run on rails to the selected storage position, and put-away or retrieve the required goods.

Multishuttle roaming applications are designed for low to medium throughput and offer the advantage of flexible growth when required.

Ideal in very high throughput applications, Multishuttle captive has

shuttles located at every level in all aisles, serviced by

high-speed lifts.

Thomas Erb, Chief Executive Offi cer, Ferdinand Gross,Inset: A schematic overview of the Multishuttle system.Thomas Erb, Chief Executive Offi cer, Ferdinand Gross,Inset: A schematic overview of the Multishuttle system.

Page 12: Dematic Logistics Review #1

DEMATIC LOGISTICS REVIEW

Next, one of the UK’s leading retailers, has achieved a dramatic increase in distribution productivity and capacity at its distribution center (DC) in South Elmsall, West Yorkshire following the commissioning of a new Goods to Person order fulfi llment solution.

NEXTYORKSHIRE, ENGLAND

12

NEXT & DEMATIC PIONEER NEW ERA IN ORDER FULFILLMENT

Page 13: Dematic Logistics Review #1

DEMATIC LOGISTICS REVIEW

The High Rate Put Stations, in contrast, minimize the time taken by staff travelling between store orders. Operators are fed with a continual supply of products, and the ergonomic design of the sta-tions ensures that high productivity is combined with minimal physical demands on operators.

Thanks to Dematic’s innovative design, Next’s op-erators now achieve pick rates up to 1,000 items per hour depending on the order profi le. An addi-tional benefi t of supplying stock to pickers is that errors are substantially reduced, improving accu-racy and customer service levels.

Optimizing operator management

Dematic’s Labor Management software plays a critical role in ensuring the full potential of the sys-tem is realized. Individual operator performance fi gures are expressed as a ‘percentage effi ciency’, where 100% effi ciency is calculated dynamically by the software using standard times for each task undertaken by the operator.

The software is also used to manage a bonus pay-ment scheme, which rewards operators for per-formance in excess of 100%, thereby addressing the tendency for operator productivity to ‘level off’ when it reaches designated performance targets.

Equally, the software ensures that managers and supervisors have the real-time information ne-cessary to intervene quickly where individual staff members are falling below expected standards.

Benefi ts

• 300% increase in pick rate

• Up to 1,000 items per hour per operator

• Fast, responsive system

• Very high accuracy

• Ergonomically optimized picking

• Improved OH&S

• Enhanced operator management.

300% improvement in pick rates

Designed and implemented by Dematic, the High Rate Put Stations have delivered a near-threefold increase in order picking rates, along with far greater peak capacity to meet changing business requirements.

High Rate Put Stations: Ergonomically optimized for performance

One of the fi rst such systems to be implemented in the UK, the High Rate Put Stations at Next rep-resent a step change in order picking effi ciency.

Dedicated to the company’s fast moving clothing, footwear, accessories and home product lines, 20 stations fulfi ll orders for up to 24 stores each.

At each High Rate Put Station, an operator is di-rected by pick-to-light (PTL) displays to fulfi ll a series of orders, fed by a seamless, sequenced supply of product from storage.

Product is automatically delivered to the station’s central picking point from Dematic’s existing auto-mated storage and retrieval system.

Each station holds up to 24 order totes destined for one of Next’s 500 plus retail outlets.

The PTL displays at each location indicate how many items must be put into each of the order totes, allowing a single operator to work on up to 24 store orders at the same time.

When an order tote is full, the display instructs the operator to push it on to a take-away conveyor for transfer to dispatch and loading onto vehicles.

Tripling picking productivity per operator

Before the introduction of the High Rate Put Sta-tions, Next employed a manual order picking sys-tem for its fast moving product lines.

Given the scale of the company’s product range, operators had to travel signifi cant distances be-tween static pick locations. Seasonal peaks in de-mand could only be met by signifi cantly increasing the number of pickers employed.

13

Page 14: Dematic Logistics Review #1

14 DEMATIC LOGISTICS REVIEW

Newegg.com

Newegg’s success is largely based on providing its customers with a superior purchasing experi-ence. It offers:

• The industry’s broadest product selection of more than 40,000 items

• A very user-friendly website

• Fast and effi cient order processing, with 98% of orders shipped within one business day.

The company has been ranked within the top ten retailers in the US for customer service, with more than eight million shoppers rating Newegg as one of the best online retailers in the world.

Internet retail distribution at its best

Inventory capacity, accuracy of order fulfi llment and speed of order processing are critical to main-taining Newegg’s high-profi le market position, with its latest distribution center (DC) in New Jersey representing Internet retail distribution at its best.

A showpiece of state-of-the-art logistics, the 33,660sqm DC incorporates some of the industry’s most effi cient high-speed materials handling sys-tems, including energy-effi cient conveyors, pick-ing systems with pick-to-light and zone routing, pop-up sorters and serialized tracking.

Designed by Dematic, the DC supports Newegg’s existing DCs in California and Tennessee. The company also operates fi ve DCs in China.

With up to 600,000 visitors each day to its website, consumer electronics and communications products online superstore, Newegg.com is the United States’ second largest online-only retailer, generating net sales of more than $2 billion per annum.

Effi cient distribution facilitates rapid growth

“Our business had grown so dramatically over the past couple years that we needed a new DC to keep up with it,” said Bob Zelis, Vice President Lo-gistics, Newegg.com.

“The New Jersey DC consolidates two smaller op-erations into one large automated facility to better service the eastern states, where we have a sig-nifi cant customer base.

“To optimize fulfi llment for our customers, we now have inventory placed in three DCs throughout the country. By locating our DCs in California, Tennes-see and now New Jersey, we are able to service all of our US customers by way of ground service, and get them the best possible shipping cost. Or-ders received by 3:00pm local time are handled same day enabling customers to receive their goods within three business days.”

Dematic’s end-to-end logistics solution

“After an intensive review of our needs and suppli-ers, we settled on Dematic to handle the design and system integration for all of the materials han-dling equipment,” added Mr Zelis.

“We wanted the latest technology to move our products through the DC, so we could capitalize on the fastest and most effi cient systems. Demat-ic’s automation solution covers our entire opera-tion from picking through to shipping. Everything goes through the conveyor system except for larg-er, bulkier items like televisions.”

NEWEGG.COMEDISON, NEW JERSEY, USA

Dematic’sautomation

solution covers our entire

operation from picking through

to shipping.Everything

goes through the conveyer

system except for larger,

bulkier items like televisions.

Bob Zelis, VicePresident Logistics,

Newegg.com

“ BUILDING A NEW DC FOR NEWEGG.COMINTERNET RETAILING

Page 15: Dematic Logistics Review #1

15DEMATIC LOGISTICS REVIEW

Newegg operates on a ‘just in time’ inventory model. It does not accept back orders. Once it has sold out of a product, it instantly takes that item down from its website. Inventory is closely tracked all the way through the system using serialized tracking. If a customer has a problem with a prod-uct, Newegg can track that specifi c item right back to the receiving purchase order.

Fast effi cient order fulfi llment and tracking

Orders are also tightly tracked through the system. They are received through the company’s main server in California, and routed to the DC closest to the delivery address. After an order gets to the New Jersey DC, it is assigned to a barcoded tote. The tote is automatically transported through a dig-ital zone-routing pick system equipped with pick-to-light (PTL) technology, only stopping in zones where goods are required for the order.

With the PTL system, the operator scans the bar-coded tote. Digital displays located in front of each stock location from which items are required light up, letting the operator know which stock keep-ing units (SKUs) to pick and how many, optimizing productivity and accuracy, and improving occu-pational health and safety (OH&S).

High-effi ciency, low-noise conveying

The DC utilizes Dematic’s latest energy-effi cient conveyor design, which signifi cantly cuts opera-tional noise and maintenance requirements, and also reduces reliance on oils/lubricants and com-pressed air. The conveyor system also has the functionality to automatically turn itself off when it is not needed, reducing power consumption by up to 30%, and further cutting maintenance require-ments and costs.

“Newegg is very tuned in to the comfort of the peo-ple who work in its DCs,” said Dematic’s Stewart Resnick.

“Ambient noise was a concern, but our new con-veyors are very quiet compared to conventional systems. Modularity, interchangeability of parts, ease of maintenance, and low energy usage were additional features that Newegg liked.”

Integrated warehouse control

Integrating with Newegg’s Warehouse Manage-ment System (WMS), Dematic’s warehouse con-trol system (WCS) - SortDirector, provides ad-vanced graphic systems monitoring for the entire conveying, zone routing and sortation operations.

A full graphical layout of the system clearly dis-plays the operating condition of the system com-ponents using color coding, giving operators highly detailed and accurate, real-time control of product movement and reporting.

At a glance, users can identify system status and easily diagnose any material handling equip-ment issues.

Benefi ts

• High volume order processing capacity with further scope for expansion

• Fast order processing – 98% of orders shipped within one day

• High accuracy and improved customer service

• Enhanced delivery – 98% of shipments received within three days

• Better productivity and workplace safety.

Left: Bob Zelis, Vice President Logistics, Newegg.com

Page 16: Dematic Logistics Review #1

DEMATIC LOGISTICS REVIEW

Dematic’s integrated solution for Elgiganten

Dematic’s integrated logistics solution enables El-giganten’s central Nordic warehouse in Jönköping, Sweden to gain close to 100% pick accuracy and meet increasingly rigorous demands for picking effi ciency and quality.

The warehouse distributes over 4000 products to the group’s 247 megastores in Norway, Sweden, Denmark, Finland, Iceland, Greenland and the Faroe Islands, and also fulfi lls the rapidly growing volume of direct-to-customer orders.

The e-business boom in electronics poses signifi -cant order fulfi llment challenges.

Rather than processing mostly multi-product ord-ers for traditional distribution, Elgiganten now handles a constantly increasing volume of single customer orders for just one or a couple of items.

To accommodate Elgiganten’s ever growing pro-duct range and rapidly changing distribution re-quirements, Dematic’s integrated logistics solution provides the necessary fl exibility to meet the com-pany’s expanding e-business and support its ag-gressive growth plans, which include signifi cantly increasing the number of outlets in the Nordic re-gion over the coming years.

The sale of electronics over the internet is booming, especially for Elgiganten, with a new pick and pack solution from Dematic helping Scandinavia’s leading electronics retailer keep on top of 50% annual growth rates in its e-retail business.

ELGIGANTENJÖNKÖPING, SWEDEN

16

Elgiganten’s Daniel Lundby & Andreas Thimour.HELPING SWEDEN’S

ELGIGANTEN MANAGE E-GROWTH

Page 17: Dematic Logistics Review #1

DEMATIC LOGISTICS REVIEW

New fl exible pick and pack solution

“Our e-business channel has been growing at a rate of 50% per annum, and our product range is also expanding rapidly. We initially contacted Dematic with a view to developing a Split Case Module to bet-ter handle these types of orders,” explained Elgig-anten’s Development Manager, Andreas Thimour.

The Dematic Split Case Module is an ‘island of au-tomation’ within the 100,000sqm warehouse.

It is a zone-routing system in which order cartons are conveyed to the relevant picking zones where products for the orders are located. Zones that do not have product required for the order are skipped. To improve the speed, effi ciency and re-sponsiveness of order fulfi llment, the warehouse is divided into several picking zones.

Fast and slow movers are picked in separate areas so that the system and organization can be geared differently to optimize productivity.

Voice-directed computing

Warehouse staff are verbally directed to pick items such as mobile phones, MP3 players, curling irons and digital cameras by voice-directed computing. The pickers wear a small belt-mounted voice ter-minal and headset with microphone. They receive clear vocal commands and confi rm tasks verbally via a Voice terminal. Voice picking lets the pickers keep their hands and eyes free at all times, making it faster and easier to pick the right products in the right order, and safer by letting the user concen-trate on product handling.

Gone is the need for pick lists or RF terminals, which require pickers to use their hands and eyes to read, navigate and confi rm tasks.

Vocollect voice picking integrated by Dematic

The Vocollect Voice terminals maintain wireless real-time contact with the voice control system and warehouse management system (WMS). The terminal reads out the location and quantity to the picker, who confi rms the completed assignment by reading the last three numbers of the product’s EAN code. This ensures the correct product is picked, virtually eliminating picking errors.

“The last detail is important because many products are valuable and, in some cases, will be dis-patched directly to the end customer,” explained Andreas Thimour.

Voice picking has delivered wide-ranging benefi ts:

• Productivity up to 35% over paper or RF picking

• Almost 100% picking accuracy

• A reduction in the time spent training new staff

• Greater job safety and reduced staff turnover.

Flexible use of manpower

“Since implementing the system in May 2008, we have continued to optimize and improve its effi -ciency,” said Project Manager, Daniel Lundby.

“The areas Dematic was responsible for work per-fectly. They have been extremely professional, de-livered high quality, and were quick to respond to challenges as they arose,” said Mr Lundby.

“Productivity and effi ciency is maximized with Dematic’s order fulfi llment system enabling ware-house staff to be easily redeployed to other duties in other parts of the warehouse,” he said.

“We can also increase throughput by increasing the number of pickers in the zone routing system during peak periods like Christmas.”

Elgiganten’s Daniel Lundby and Andreas Thimour highlight fi ve key considerations when implementing new warehouse solutions:

1. Chart and analyze the product structure beforehand

2. Be especially aware of system integration between the PLC and WMS interfaces. Establish early dialogue and aim for the simplest interfaces possible

3. Be clear about what you want to achieve and the stability of the work situation

4. Be sure to communicate relevant information to operators. This can be done by training ‘superusers’ on all shifts and by ensuring that they are actively involved in the project from start to fi nish

5. Establish as clear a transition as possible from the implementation team to daily operation, by involving the operational organization.

Elgiganten’s tips to consider when implementing new warehouse solutions

17

The areasDematic was

responsible forwork perfectly.

They havebeen extremely

professional,delivered high

quality, andwere quick

to respond tochallenges as

they arose. Daniel Lundby,

Project Manager,Elgiganten

Page 18: Dematic Logistics Review #1

DEMATIC LOGISTICS REVIEW

Dematic and the project team at Grupo Leche Pascual have implemented an innovative, three-pronged integrated logistics solution to boost the dairy distributors’ supply chain performance and provide a platform for growth.

LECHE PASQUALARANDA DE DUERO, SPAIN

18

NEW LOGISTICS PLATFORM FOR LECHE PASCUAL

Page 19: Dematic Logistics Review #1

DEMATIC LOGISTICS REVIEW

Leche Pascual

Ever since UHT milk in cartons became available, the history of Grupo Leche Pascual has been one of innovation and quality. Today the group has 12 production plants, almost 3,000 employees and, in addition to its activities in Spain, has a presence in over 60 countries.

Aranda Operational Logistics Platform

Leche Pascual, which celebrated its 40th anniver-sary last year, has implemented innovative new logistics and data management systems to physi-cally link all storage and planning activities prior to order preparation and distribution at its new Aranda Operational Logistics Platform.

Distribution activities are performed within three warehouses, two picking circuits and a dynamic warehouse plus loading bays.

The various systems are connected by an auto-mated transport system, with the effi cient concept replacing the use of forklifts.

Given the complexity of the movements involved, overhead monorail circuits were selected as the ideal solution, complemented by 50/70 fl oor-level conveyor belts and elevators.

50,000+ pallets: three automated warehouses

The automated warehouse for yogurts and desserts (104m wide, 30m deep and 28m high), provides a storage capacity of 20,000 pallets across two zones. The fi rst is equipped with four transelevators and operates at room temperature. The second also has four transelevators, and operates at 5ºC.

The new 14,500 pallet capacity buffer warehouse (55 x 21 x 35m), located between the UHT ware-house and the yogurts warehouse, absorbs any storage overfl ow from these products, as well as products coming from other plants within the group. It is equipped with three double-depth transelevators, two operating at room temperature and the third in a refrigerated area.

The 15,600 pallet capacity UHT milk warehouse (76x35x21m) has a further eight transelevators.

Together the three automated warehouses provide a total storage capacity of more than 50,000 pallets.

All three facilities are linked by a mixed system of roller track conveyors, plus a total of 76 carriers moving along a monorail circuit.

Management of the physical fl ows of pallets, storage and retrieval at the silos, and movements between them via the cart system, is controlled by Dematic software.

Dual picking circuit

A dual picking circuit has been implemented for order provisioning: the fi rst automated picking system (APS) is located on the upper level of the platform, with the second semi-automated system on the lower level.

Both picking circuits feature a series of double-fi xed tables, where complete pallets are set down and from which orders are picked. The carts of the lower circuit and the overhead monorail carriers feed the tables with new pallets, arriving from any one of the automated warehouse facilities.

In the APS upper level, the storage and retrieval of pallets, as well as picking, is automated. This picking circuit prepares multi layer orders using dynamic layer picking robots, irrespective of the order scope or layer confi guration. The objective is to absorb workload peaks and minimize the need for manual handling.

The lower level also features a dynamic ware-housing section with 15 lanes of double tables and a holding capacity of 2,100 pallets. Its purpose is to act as a buffer between provisioning and loading the picked pallets and half pallets.

21 high capacity loading bays

The main loading and unloading area on the lower fl oor has 21 unloading bays, eight of which are equipped with an automated loading system (ATLS) to enhance productivity and the effi ciency of goods receipt/dispatch.

Benefi ts

• Concentration of all order picking, previously spread across various facilities, into a single platform

• Optimization of warehouse space

• Real time inventory management

• Simplifi ed product loading and unloading, minimizing logistics costs and response times

• Better control of stored products

• Enhanced quality of processes and customer service

• Improved overall working environment, eliminating the potential for human error.

19

Page 20: Dematic Logistics Review #1

DEMATIC LOGISTICS REVIEW20

Zuellig’s order fulfi llment challenge

Since the new order fulfi llment system has been operational, Zuellig has achieved a dramatic in-crease in picker productivity together with signifi -cant improvements in accountability and inventory traceability. Today, Zuellig handles more products and orders, more accurately, at less cost.

Zuellig Pharma has experienced signifi cant busi-ness growth in Malaysia in an industry which de-mands accuracy, traceability and speed.

Zuellig’s distribution is dominated by split case picking for a very large number of small orders, with many for only one or two items. Picking and ass-embling small order quantities like these is labor intensive and costly, and presented the biggest opportunity for Zuellig to gain signifi cant improve-ments in productivity, accuracy and accountability.

“In healthcare, it is vital that errors are kept to an absolute minimum. The extremely high level of accuracy provided by Dematic’s order fulfi llment system has allowed us to greatly improve our overall distribution operations and customer serv-ice levels,” said Maikel Kuijpers, Chief Operating Offi cer, Zuellig Pharma Malaysia.

To help Zuellig Pharma, one of Asia Pacifi c’s leading pharmaceutical and healthcare product distributors, and the largest in Malaysia, meet growing throughput and service level requirements, Dematic implemented an order fulfi llment system at its 24,000sqm DC situated at Bukit Jelutong, outside of Kuala Lumpur.

Dematic’s integrated logistics solution

The key to Dematic’s integrated logistics system is its PickDirector software, a fully integrated order fulfi llment system that seamlessly interfaces with Zuellig’s host computer system. PickDirector uses wireless mobile terminals to direct split case, full case and pallet picking.

It also manages an automated conveying system,which provides zone routing through split casepicking zones, together with check weighing and sortation of outbound shippers.

Accuracy improved with paperless picking

The use of paperless picking technologies for or-der fulfi llment has virtually eliminated picking er-rors throughout the operation, improving custom-er service and reducing distribution costs.

With PickDirector, operators are instructed to fol-low picking paths that minimize travel.

Hand-held and wearable RF terminals are used to scan and validate each item and its batch number, ensuring the highest levels of productivity, accur-acy and traceability during picking.

ZUELLIG PHARMASELANGOR, MALAYSIA

Maikel Kuijpers, Chief Operating Offi cer, Zuellig

Pharma Malaysia

TRACEABILITY & ACCURACY KEY FOR ZUELLIG PHARMA

Page 21: Dematic Logistics Review #1

DEMATIC LOGISTICS REVIEW 21

Intelligent conveyors keep goods on the move

The space effi cient multi-tier split case picking area consists of several picking zones serviced by an integrated conveyor system, which interfaces with PickDirector.

The intelligent conveyor system transports, routes and diverts orders to only those zones where items are required, bypassing those with no pick-ing requirements, reducing picker travel and order processing time. Picked orders are automatically transported by the conveyor system to the down-stream checking, packing and dispatch areas.

Global order induction boosts productivity and throughput

Dematic’s PickDirector supports global induction, which enables operators to start an order any-where within the system. This enables operators to “pull” work to them, rather than waiting for it to arrive, improving operator utilization, productivity and throughput.

Pick locations for fast moving split case products are arranged in compact zones of high-density car-ton fl ow racks, which provide a large online buffer of picking stock and separates pickers from re-plenishment operators.

When picking in the zone is complete, the picked items are placed into totes, which are pushed onto a powered takeaway conveyor.

Slower moving products are stored in shelving loca-tions on the mezzanine level, achieving effi ciencies by clustering multiple orders together for concur-rent picking.

Weighing-in with outstanding accuracy

Totes on the conveying system are automatically transported over an in-line weigh scale, with Pick-Director checking that the weight of the contents in each tote is correct and recording it for account-ability purposes. Totes failing the weight check are diverted to a Quality Control (QC) station for fur-ther inspection.

Effi cient and accurate dispatch

Beyond the weighing and QC station, totes are trans-ported to a packing area, where operators pack items into cartons or bags for dispatch.

A PickDirector terminal is used to print dispatch labels and track the items packed into each ship-ping container.

Completed shipments are placed on a takeaway conveyor and transported to the sorter, where they are automatically scanned and diverted into decline conveyor lanes leading to security-caged dispatch areas.

The sorter is installed overhead so that the space below can be used for operational activities.

Improvements in bulk

Full pallet and full case picking instructions are dis-tributed to operators working in the bulk area via RF terminals. PickDirector automatically batches full case picking requirements by delivery route into pallet-sized picking tasks.

By picking the requirements for several orders with a single pass of the pick face, picker productivity is improved. Dispatch labels required for tracking and delivery purposes are automatically printed in the correct sequence and applied, scanned and validated during picking.

Real time tracking and management information

Apart from accuracy and productivity improvements, Zuellig also benefi ts from the real time information and management tools provided by PickDirector. It allows workload progress monitoring and pro-vides the ability to “drill down” and track:

• The progress of each order

• Order and container contents

• Every pick performed by each operator.

This provides visibility and traceability across the entire operation, enabling Zuellig to accurately record and monitor operator performance and other KPIs.

Benefi ts

• Up to 50% increase in picker productivity

• Increased throughput capacity

• Better space effi ciency

• Higher accuracy

• Inventory traceability

• Supply chain accountability.

In healthcare, it is vital that

errors are kept to an absolute

minimum.The extremely

high level of accuracy provided by Dematic’s

order fulfi llment system has

allowed us to greatly improve

our overalldistribution operations

and customerservice levels.Maikel Kuijpers,Chief Operating Offi cer, Zuellig

Pharma Malaysia

Page 22: Dematic Logistics Review #1

DEMATIC LOGISTICS REVIEW22

PRODUCT, TECHNOLOGY& SOFTWARE REVIEW

ErgoPall: Manual Mixed Pallet AssemblyErgoPall enables operators to ergonomically build mixed product pallets or rollcages.

Incorporating the same software and controls as AMCAP, sequenced cases are delivered to operators who simply slide the cases into position.

Lifting is virtually eliminated and, as each layer of cases is completed, the pallet or roll cage automatically drops down, allowing assembly of the next layer to begin, signifi cantly improving safety and throughput.

Automated mixed case palletizing (AMCAP) automatically builds mixed-product pallets, addressing the latest requirements by companies particularly in the retail, grocery, food and beverage, and manufacturing industries.

With a sophisticated gripper, AMCAP can handle over 10,000 different items including small boxes, cans, and jars in cardboard trays, open and closed cartons, beverages and sacks.

Integrated software and materials handling equipment control the constant cycle of feeding, grabbing and placing articles, achieving impressive throughput rates. Intelligent software calculates the way the pallet needs to be built to suit customer requirements.

Dematic’s PalletGenDirector uses 16 different attributes of the product (length, width, height, weight, crushability, etc.) as well as specifi c delivery requirements (i.e. aisle position) to determine the build sequence for each pallet. The necessary goods are picked, buffered and automatically delivered to AMCAP in the exact sequence to facilitate pallet building, with the robots operating at a rate of more than 1,000 mixed-SKU cases per hour.

Once stacking is complete, the completed pallet is lowered through the mezzanine fl oor with a lift, and has a label applied as it comes out on the outbound conveyor.

AMCAP: Auto Mixed Case Palletizing Dematic offers automated and manual mixed case palletizing solutions.

DEMATIC LOGISTICS REVIEW

DEMATIC MIXED CASE PALLETIZING SOLUTIONS

Page 23: Dematic Logistics Review #1

DEMATIC LOGISTICS REVIEW 23

Modernization programs for material handling systems, facilities, & operations

Optimizing manual case picking with Laser Trucks+Voice

Automating warehouse trucks and pallet movers with the latest laser guidance technology can signifi cantly improve warehouse productivity and safety.

Dematic’s Laser Trucks+ eliminate many of the non-value adding tasks asso-ciated with case picking. Pickers don’t need to constantly get on/off or drive a warehouse truck, letting them focus entirely on the task of picking.

Laser Trucks+ automatically retrieve new shipping pallets and deliver them to the picker, and take away completed pallets to dispatch.

Within the pick aisle, Laser Trucks+ automatically move with the operator tothe next pick location, enabling fast and safe mixed case order assembly.

When combined with voice-directed computing, Laser Trucks+ have the potential to more than double picking productivity.

Dematic has introduced a suite of modernization products and services designed to increase productivity and reduce operating costs. The offering includes a wide variety of solutions arranged in three categories: material handling systems, facilities and operations. For material handling systems, the suite includes sorter repair/rebuild kits, replacement rollers, motorized roller retro-fi t kits, powered pulley upgrades, conveyor replacements and software/controls

upgrades. For facilities, the suite offers re-lamping or lighting upgrades, arc fl ash analysis, and energy management. For operations, the suite includes operations assessments, maintenance audits, preventative maintenance services and resident maintenance programs. For more information, go to the Customer Service page at www.dematic.us, and reference “Modernization & Upgrades, Products & Services.”

Your system can be upgraded with new versions of controls and softwareYour system can be upgraded with new versions of controls and software

Page 24: Dematic Logistics Review #1

DEMATIC LOGISTICS REVIEW

United StatesDematic Corp.507, Plymouth Avenue NEGrand Rapids, Michigan 49505USAT +1 877 725-7500F +1 616 [email protected]

CanadaDematic Limited6711 Mississauga Road, L5N 2W3 Mississauga-ONCanada

Northern Europe Dematic Limited Beumont Rd, Banbury, OXON, OX16 1QZ United Kingdom T +44 1295 274 600 F +44 1295 267 132 [email protected]

NetherlandsDematic Benelux Europalaan 4c5232 BC Den BoschNederland

DenmarkDematic Skandinavien Skottenborg 12-148800 ViborgDanmark

Central EuropeDematic GmbHCarl-Legien-Str. 1563073 OffenbachGermanyT +49 69 8903-0F +49 69 [email protected]

Southern EuropeDematic Logistic Systems S.A.C/Alemania, 2-428820 Coslada, Madrid SpainT +34 91 2057700F +34 91 [email protected]

FranceDematic S.A.S.6, Avenue Gutenberg77600 Bussy Saint GeorgesFrance

ItalyDematic S.r.l.Via Firenze 1120063 Cernusco sul Naviglio (MI)Italy

BrazilDematic Sistemas e Equipamentos de Movimentacao de Materials Ltda.Rua Werner Siemens, 11105069-900 Sao Paolo – SPBrazil

Asia Pacifi cDematic Pty Ltd24 Narabang WayBelrose NSW 2085AustraliaT +61 9486 5555F +61 9486 [email protected]

SingaporeDematic S.E.A. Pte. Ltd.#02-01 Eton House, 33 Jalan Afi fi 409180 Singapore

MalaysiaDematic Malaysia Sdn. Bhd.12-03A, Level 12, Plaza MasalamJalan Tengku Ampuan Zabedah E 9/E Section 9, 40100 Shah Alam Selangor, Darul Ehsan, Malaysia

ChinaDematic International Trading Ltd. 18F, Tower 1 Kerry Everbright City No. 218, Tian Mu road west 200070 Shanghai, P. R. China

Global HeadquartersDematic Holding S.à r.l.2-8, avenue Charles de GaulleL-1653 LuxembourgT +352 27 48 59F +352 27 48 59-99

www.dematic.com