RADCOM Introduction
18
Transcript of RADCOM Introduction
2 12/23/10
RADCOM at a Glance
Established 1991, traded on NASDAQ since 1997
Market leader in Service Assurance andCustomer Experience Management solution, Omni-Q
Part of the RAD Group with over 3700 employees worldwideand annual revenues of $775M
Over 300 million subscribers enjoy Customer Experiencewith RADCOM’s Solutions
NGN Service Providers in 50 countries useRADCOM’s Service Assurance solutions
3 12/23/10
Service Assurance – what is it?
4 12/23/10
Omni-Q - Service and Network Monitoring
5 12/23/10
Full Coverage Monitoring Points
Radcom R70 Gn Probe
Radcom IuCs/Ps Probe
Radcom IuB Probe
Radcom Gb Probe
Radcom R70 Gr/Gs… Probe
IMS probes
6 12/23/10
VoIP/NGN/IMS monitoring/service assurance
IMS Monitoring with full correlation
SS7 and VoIP active & passive monitoring correlation
VoIP Network
ss7 Network
7 12/23/10
Customer Care
Omni-Q Applications- examples of use
Marketing
Operations
Engineering
Operations
Engineering
Marketing
Operations
Engineering
Customer Care
Marketing
Operations
Engineering Network & service performance &
troubleshooting
Performance dashboards• Per APN’s
Subscriber groups
NE
Product/package utilization & evaluation
Tier 2 subscriber troubleshooting
Account management with open portals
Operations
Engineering
Marketing
Operations
Engineering
Customer Care
Marketing
Operations
Engineering
VIP & SLA monitoring
8 12/23/10
End-to-end session trace
Correlation Session View (Iu-PS, Gn, Gi)
Full decode
9 12/23/10
HTTP Performance – WEB Accelerators
10 12/23/10
Subscriber Troubleshooting
Search for Blackberry traffic
Drill to signaling view to analyze failures
11 12/23/10
Handset Penetration
iPhone handset penetration
12 12/23/10
Handset Analysis
13 12/23/10
Handset Analysis
14 12/23/10
Customer Care
15 12/23/10
View Internet Activity
QoE compared to network baseline
% of time in 3G
Usage and failures
QoE
Max handset throughput
16 12/23/10HTTP Web browsing and downloads
QoE
Location
Success / failure
17 12/23/10
RADCOM Value Proposition
Market leader Mobile BB & NGN/IMS networks Powerful, vender independent probes One platform multiply technologies for multiple
internal users Fully scalable and flexible solution Multiple addon applications based on requirement
• Roaming, interconnect, SLA/VIP management, customer care
18 12/23/10
Thank you
![Rad-Bynet Real Estate - Eventactevents.eventact.com/ivc/yourprez2i-signed.pdf · (Radcom, Ceragon, Rad, Radbit, Radwin) nnnnn nnnÄ nnNnnl DI)2nn /nnrnnn) nnNnn no-I nr-vn] . Prezi](https://static.fdocuments.in/doc/165x107/5f7f897029867f670c390a1e/rad-bynet-real-estate-radcom-ceragon-rad-radbit-radwin-nnnnn-nnn-nnnnnl.jpg)
