Ptc Project (Final)
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Pakistan Tobacco Company
Introduction:Pakistan Tobacco Company Limited (PTC) is a part of British American Tobacco - the world's
most international tobacco group - with brands sold in 180 markets around the world. Pakistan
Tobacco's operations in Pakistan began in 1947, making it one of Pakistan's first foreign
investments.
Principal line of business:
The company produces high quality tobacco products to meet the diverse preferences of millions
of consumers, and it works in all areas of the business - from seed to smoke.
The company provides a number of reputed brands of cigarettes to consumers in Pakistan,including Benson and Hedges, Embassy, Gold Flake, Capstan and Gold Leaf.
Location:
Registered Office:
Pakistan Tobacco Company Limited
Dubai Plaza, Plot No. 5
Street 20, Salman Market, F-11/2
P.O. Box 2549Islamabad-44000
Telephone: +92 (51) 2083200, 2083201
Fax: +92 (51) 2111913
Web: www.ptc.com.pk
Regional Sales Offices:
North Punjab & N.W.F.P.
House # 57-A/6, Satellite Town
Rawalpindi
Telephone: +92 (51) 4582390-91Fax: +92(51) 4582392
http://www.ptc.com.pk/http://www.ptc.com.pk/ -
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Reason for decreasing Employees
Organizational restructuring Telecom sector attracted many employees of the company at high pays, as a result high
turnover of employee observed. This issue is somewhat now resolved by the company as
it has started paying more incentives to the employees and also giving training and
development courses to its employees.
Achievements:
The Company was awarded the following Awards:
Corporate Excellence Award by the Management association of Pakistan BATs Global Environmental Health & Safety Award BATs Global Leaf Award. 25th Corporate Excellence Award in Business and Industry Category PTC Annual Report for 2007 was recognized as the best in its category by ICAP
Brands of Pakistan Tobacco Company
Golf Leaf Dunhill Gold Flake Capstan Wills Embassy Benson & Hedges
Focus of the Organization
The Company focuses on the following operational targets:
Continued strong volume and profit growth. Increased focus on productivity savings.
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Launch of the 3rd cycle of our social reporting dialogues. Improved corporate governance. Environment, Health & Safety
Organizational CultureTheir culture consists of values they derive from their four guiding principles. PTC is currently
in the process of launching internal campaigns to further inculcate these values into the daily
lives of their employees. Their guiding principles in brief are:
Guiding principles
They follow four guiding principles that represent:
Strength from Diversity
Open Minded
Freedom through Responsibility
Enterprising Spirit
1. Strength from Diversity
Strength from Diversity reflects the cultural mix within the Company and a work environment
that respects employees individual differences. It also reflects their vision of harnessing
diversity of people, cultures, viewpoints, brands, markets and ideas to create opportunities
and strengthen performance.
2. Open Minded
Open Minded reflects their openness to change, opportunities and new ideas, including ways ofaddressing regulatory issues and changing social expectations. They seek to listen without
prejudice, actively and genuinely considering other viewpoints.
3. Freedom through Responsibility
Freedom through Responsibility describes how they make decisions: as close to the consumer as
possible. It also affirms their belief that decision-makers should accept responsibility for their
own decisions.
4. Enterprising SpiritEnterprising Spirit has been a characteristic of their business for more than a century. It is
reflected in PTCs ability to grow theirbusiness and its value within challenging environments
in the confidence to seek out opportunities for success, to strive for innovation and to accept
considered risk-taking as part of doing business.
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5. Capacity and production
Against an estimated manufacturing capacity of 43,991 million (2007: 42,797 million) cigarettes,
actual production was 41,159 million (2007: 38,183 million) cigarettes. Actual production was
sufficient to meet market demand. There was no production through any outside manufacturing
source.
PTC and Corporate Social Responsibility:
Maintaining a large scale Corporate Social Responsibility (CSR) program in the midst of
political change and economic uncertainty was not only a challenge but also a personal stretch
for the people involved. In the past, they have seen and surmounted many hurdles, however, the
kind of problems they faced in NWFP in 2008 were unprecedented. In this context, it is indeed a
testament to the steadfast nature of their resolve that they remain partners of first choice for theircommunities, and their CSR initiatives continue undeterred, with the same energy and resolve as
before. Their forestation program continues, with an expansion of the total plantation area and
increased distribution of saplings. In the area of public health, PTC have completed construction
of 8 water filtration units, with 5 more planned in 2009. Their Mobile Doctors Units continued to
operate extensively treating patients in the underprivileged areas; this was in addition to the 19
medical camps organized in the year. PTC also held free eye camps and diabetic screenings in
partnership with various organizations such as Merck and Layton Rehmatullah Benevolent Trust.
In education, the Companys Learning Resource Centers saw 588 more students graduate, with
an 11% increase in the number of female students. Some 200 students have been provided with
the Adult Basic Education Society scholarships during the course of the year. PTC is well aware
of the unique challenge of operating in the field, and is committed to rise to the occasion. I
commend their efforts in the year past, and I am confident that despite some testing times ahead,
they will continue to contribute to the communities that they work with. The people in PTC have
always been one of their greatest asset and they will continue to invest in the same through
various initiatives that helps them to build a winning organization. These include programs such
as WAADA focusing on shop floor employee morale, continuous investment in focused
functional/leadership training programs and coaching programs for first line leader such as
TLDW (Team Leader Development Program). An Employer Branding campus campaign by the
name of Battle of Minds was also launched in 2008, focusing on attracting the right talent toour organization, and this was met with great success. Demand for our highly developed local
talent also remained high andduring 2008, 15 of our managers were sent out for long and short
term assignments to various Operating Companies of BAT around the globe. Environment
Health & Safety, PTC has always been a leader in the field of Environment, Health & Safety.
EHS principles are woven into the fabric of their organization and have now become part of the
culture in all areas of their business from seed to smoke. PTCs endeavor to improve
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environmental programs has been recognized repeatedly by the Parent Group (BAT) with PTC
being awarded the annual EHS Excellence award for the fourth consecutive year in 2008 and
also, being awarded the accident free award for 2008 with No Lost Work day Case incident
reported across the organization during the year.
Core Competencies
Business Process Re-engineering2008 has also been a year of change for PTC with a number of Business Process Re-
engineering initiatives successfully implemented across the Company as the organization
embarked on a challenging and ambitious journey classifying their must do objectives to
succeed in the market as the Big Mountains. The Enterprise Program Office played a vital
role in supporting the Company strategy by setting-up the governance structures and process
framework for effective program and project management. Projects implemented during the
year focused on the key areas of Talent, Growth, Illicit Trade reduction, Productivity
improvement and proactive approach to Regulations. PTC is on the forefront of adopting best
practices on Corporate Governance and Reporting standards, as their Annual Report for 2007
was recognized as the best in its category by ICAP. In addition to the above, PTC won the
25th Corporate Excellence Award in Business and Industry Category from the Management
Association of Pakistan which is recognition of the excellent management processes in their
Company.
External Analysis:
Tobacco Industry Analysis
Industry overview:
The tobacco industry is a source of revenues, employment and foreign exchange for the country.
The industry has to pay very high excise and sales tax while complying with various strict rules
and regulations of the government. During 2007-2008, it contributed above Rs.68 billion as
Central Excise Duty and Sales Tax. Despite its contribution to the economy, the industry is
highly criticized for its negative impacts on the society.
Structure of Industry:
In Pakistan the industry consists of farmers who grow tobacco, firms that convert the raw
materials into finished goods (Cigarettes), exporters and importers of tobacco and its products.
Smuggling of tobacco products to and from neighboring countries is also quite common.
Size and number of sellers:
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In Pakistan, tobacco cultivation occupies a relatively small area of 0.27% of the total irrigated
land. The country has been divided into various zones depending on the type of tobacco being
grown in that region. The major firms involved in the manufacture of finished goods and
exports include
Pakistan Tobacco Company Lakson Tobacco Company Souvenir Tobacco Company Saleem Cigarette Industry Universal Tobacco Company Imperial Cigarette Industry Khyber Tobacco Company International Cigarette Industry Walton Tobacco Company Sarhad Cigarette Industry
Of these firms Pakistan Tobacco Company is the market leader with lakson Tobacco Company
in second place.
Number of buyers:
The firms that manufacture finished goods act as purchasers themselves, buying it from the
farmers. They serve as intermediaries that purchase, process and resell.In the local market, Twenty-nine percent of men and 3.4% of women smoke cigarettes
regularly, concluded the National Health Survey, while the Pakistan Society of Cancer
Prevention says 37% of men and 4% of women over 15 years of age are smokers. According to
Pakistan Pediatric Association, 1,000 to 1,200 children between the ages of 6 and 16 years take
up smoking every day.
46.30%53.70%
Market share PTC
Market shareRemaining
Companies
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Cigarette consumption in Pakistan is five times higher than in India with 620 cigarettes per
adult per annum against 119 for India. This shows that the market for tobacco industry is very
immense locally. Chewing tobacco is in demand in the villages.
Alongside this; various countries are also acting as buyers for the tobacco industry.
Product differentiation:
The major product differentiation exists between chewing tobacco and cigarettes and cigars.
The main differentiation exists between the manufactured goods in the form of branded
cigarettes. The firms target different segments of the society with different price levels.
Differentiation also exists between imported and local cigarettes and cigars. Consumers are
willing to pay a premium price for the imported product especially cigars.
Entry conditions and government regulations:
There are no entry conditions as such but when a company enters in the industry, it has to abide
by all the rules and regulations of government. This is very costly especially in terms ofadvertising. The firms have to inform the consumers about the potential health hazards related
to tobacco products. This implies that in order to enter as a manufacturer, heavy investment is
required.
The government is providing incentives to the tobacco growers in order to promote the industry.
This is being done through the Pakistan tobacco board. The board tries to find out their
problems and to educate them about the cultural operations, plant protection measures, picking
and curing operations. Other responsibilities of the board are to regulate, control and promote
the export of tobacco and tobacco products, and to fix grading standards.
Demand and supply:The tobacco board also manages the demand and supply in the industry. According to legal
requirements, the tobacco manufacturing and exporting companies are required to inform their
tobacco requirements by the 21st of October to the Pakistan Tobacco Board. After discussions
between the Board and other stakeholders like buyers, growers, dealers, etc. and taking into
account factors like crop size, prices, domestic usage and exports, these figures are finalized.
In this way the growers get a rough estimate of how much they should grow. This creates a
balance between demand and supply. The Pakistan Tobacco Board, in collaboration with
tobacco companies, holds meetings in the tobacco growing areas to inform the growers about
the requirements of tobacco companies.
Image:
The industry has a negative image among its consumers and the general public. This is due to
the various health hazards associated with tobacco consumption. People are also blaming the
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government for its support for the industry. Smoking is the cause of lung cancer in 90% of the
cases. Its users get addicted to it.
Although the companies cannot change the nature of their product, they are trying to build a
socially responsible image in the eyes of the consumers. PTC is currently engaged in various
programs such as a forestation, Mobile doctors program, Youth smoking prevention, learning
resource centers. The laskson group has set up Lakson medical center (Sahiwal hospital) and a
Medical complex in Sawabi NWFP.
Price:
The government fixes the lowest price that firms can pay to growers. There is a restriction that
price for the current year cannot be lower than that paid in the preceding year. The tobacco
board has specified the criteria for fixing prices.
Smuggling is resulting in revenue leakage for the government. Some groups say that high
taxation on the tobacco industry is encouraging smuggling.
Competitor Analysis
Laskson Tobacco Company is the main competitor of Pakistan Tobacco Company or you can say
that the direct competitor. It is a public listed company on Karachi stock exchange having more
than 5000 employees and it is a largest exporter of tobacco having four factories over here indifferent cities Dadu, Sahiwal, Rawalpindi, Sawabi. Their main strengths are the support of an
international player Philip Morris international, second largest cigarette manufacture in a
country, strategic location of factories and established distribution network, largest leaf
processing factory in the country and dedicated workforce, these are there main strengths.
Brands of LTC
Royals Red&white
Diplomat K2 Morven Gold
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Vision
We maintain transparency in our financial practices towards stakeholders and institutions by
assiduously following the laws of business, while working for continuous increase in share
holder value to extent allowed by macro economics environment.
Mission
To build a successful business model that encompasses the needs of our customers, our share
holders, and our employees.
Key Success factors Weight PTC ranking PTC extended LTC ranking LTC Extended
Product innovation R
& D
0.12 4 0.48 3 0.36
Manufacturing
technology
0.12 3 0.36 2 0.24
HR 0.7 4 0.28 3 0.21Selling and distribution 0.7 3 0.21 3 0.21
Supply chain strength 0.1 3 0.3 2 0.2
Financial muscle 0.1 3 0.3 3 0.3
Patronage support of
an international player
0.2 4 0.8 4 0.8
Government lobbying 0.5 3 0.15 3 0.15
Brand equity 0.12 3 0.36 3 0.36
CSR 0.5 3 0.15 1 0.05
Total 1 3.39 2.88
As you can see in this table the factors where Lakson Tobacco Company lags behind, and fromthose points PTC has gained the competitive advantage over their main competitor LTC and
continuously growing their market share by providing high quality products. PTC has truly
understood their segments and now they have a complete understanding of the needs and wants
of their segments.
SWOT Analysis
Strengths
Economies of scale in production Enterprise resource management for quick and cost effective operations Efficient management Marketing efficiency and capital effectiveness
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Business process re-engineeringWeaknesses
Wastage of material in production.Opportunities
Growing demand of cigarettes despite such anti smoking campaigns.Threats
Illicit sector activitiesThe illicit sector continues to be the single biggest threat to long term commercial
viability and sustainability of the legitimate sector along with its adverse impact on
Government revenue
Law and Order Situation The law and order situation has been precarious, culminating in the bombing at the
Marriott hotel which led to collateral damage to our Head Office in Islamabad.
The general security situation in the country continued to deteriorate in 2008 and it wasespecially difficult in the tobacco growing areas of NWFP.
Technology Changing Optimization techniques not only to ensure capacity enhancement but also to
adhere to international Environment, Health and Safety standards.
Social and economic trends Social trends: Increasing know how of cigarettes hazards Anti - cigarette campaigns and litigations
Economic trends: Rising taxes High inflation Rupee devaluation Rising commodity and oil prices Sharp increase in energy costs.
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Government action Cigarette use prohibition and awareness in people for hazards of smoking Ban on sales promotions Ban on product advertisements including sports sponsorships, TV, radio and outdoor
hoarding.
Changing Consumer needs Switching to Discount brands due to decrease in purchasing power of the consumers
Threat of rivalry and new entrantsPTC faces rivalry from Lakson Tobacco Pakistan in major, after it there is no other big
market player and cannot affect the sales of PTC that much.
As there have been the anti tobacco campaigns internationally, there is a threat that the
other international industries might direct themselves for the developed countries toensure their sustainability. Pakistani market may also be in the threat for the international
companies to enter, as government policies for the entry are much relaxed but afterwards
the company has to abide by the strict rules and regulation for operating in the region.
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PORTERS MODEL:
1. Rivalry among existing firms:
In Pakistan only two major companies compete with each other. These are Pakistan Tobacco
Company and Lakson Tobacco Company. But the competition between these two firms is very
aggressive both are trying to eat others market share. So the rivalry is very high.
2. Bargaining power of buyers:
Cigarette consumption in Pakistan is five times higher than in India with 620 cigarettes per adult
per annum against 119 for India. This shows that the market for tobacco industry is very
immense locally. According to Pakistan Pediatric Association, 1,000 to 1,200 children between
the ages of 6 and 16 years take up smoking every day. Therefore bargaining power of buyers isrelatively low.
3. Bargaining power of suppliers:
Most of the tobacco used by the firms is produced in Pakistan, but still a considerable amount of
tobacco is imported every year so suppliers have some bargaining power regarding the prices
especially.
4. Potential Entrants:
While the anti-tobacco movement in the USA helped lower cigarette sales, Big Tobacco, thelargest US companies: Philip Morris, R.J. Reynolds and Brown and Williamson have continue to
expand overseas. They have flooded the markets in Asia and Eastern Europe with
advertisements, promotional products and cut-price brands designed to encourage new smokers.
5. Substitutes:
Substitutes are easily available in Pakistan so people have the option to switch to brands of other firms.
6. Other Stakeholders:
Every year, the government spends some US$20,000 on anti-smoking messages but Anti-
tobacco campaigners are also playing their role to minimize smoking but cigarette companies
spend millions of dollars annually on advertising so this threat is neutralized up to much extant.
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TOWS Matrix
Large number of brandloyal customers.
Economies of scale inproduction
Good distributionnetwork
ERP
Wastage of material in
production
Growing ConsumerMarket.
Less no. of companiesin the market.
Illicit sector activities Technology Social, politico-legal
and economic trends
Threat of rivalry andnew entrants
Retaining LoyalCustomers
Attracting newcustomers by
promotions
Plant replacementwhich ensures least
material wastage and
high production
Production of harmfree cigarettes
Pull Strategy to beadapted
Discount brands to befocused more
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Economic Environment:
Majority of the population of Pakistan belongs to the low class and has low purchasing power.
The taxes imposed by the govt. on tobacco industry are also very high that causes a significant
increase in the prices of cigarettes which takes the quality brands away from the reach of the
majority. So for this segment (lower class) PTC has introduced Embassy and Gold Flake.
For lower middle there is Capstan and Wills and for high and upper class there is Gold
Leaf and Benson and Hedges.PTC is promoting itself as an environmental friendly
organization by adopting tree plantation campaign. PTC planned 3 million trees* annually in
different areas of the country.
Technological:
PTC is the pioneer of using latest technology in Pakistan. The machine they use to manufacture
cigarettes Loga Max can produce 8000 sticks per minute. Although now Lakson is also usingthe same technology but it was PTC which introduced it in the country. Everyone knows that
technology has a significant effect on companys production capabilities. Use of this technology
(Loga Max) enables PTC to fulfill the market demand well in time and more efficiently.
Political:
Ministry of Health has made all possible efforts in informing the masses that smoking is
injurious to health and PTC maintains that smoking is an adult choice. Cigarettes are being
manufactured and each packet must contain a warning Tobacco seriously damages health orsmoking is injurious to health. But as such it has no effect on company's marketing strategies
and tactics, although cigarette manufacturers can not promote it as good for health" product.
The law no smoking in public places might effect sales volume because the people who use to
smoke for style or fashion may give it up.
Socio-cultural:
In Pakistan the basic traditions, customs and values are not much different but because of the
dish culture mostly young generation like European and American culture which leads toliberalism so these youngsters go for smoking as an essential of stylish life. On the other hand in
villages the elderly people smoke Hukka and the youngsters smoke cigarettes. The sole reason
behind it is that the young generation does not really see why should they be dependant upon
someone to fill up the paraphernalia of Hukka, and even if they have to do it themselves it is time
consuming and so they prefer ready to smoke stylish cigarettes instead of Hukka.
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Task Environment:
As mentioned earlier, the population of Pakistan is growing by 2.7% annually and number of
smokers is increasing as well. Market size therefore is getting larger and it is an opportunity for
cigarette manufactures. But unfortunately Lakson has emerged as a strong competitor of PTC
and has attracted all the 10% growth of potential consumers where PTC was not able to do so.
This tough competition is brining a decline in the profits of the company due to which PTC has
decreased the prices of almost all its brands (except Benson & Hedges) to remain in the
competition.
Internal Environment of the Firm:
Resource based view of the Firm:
Tangible Resources
Financial
Firms capacity to raise equity Support from British American Tobacco Firms Cash account and cash equivalents
Physical
Modern Facilities Favorable Locations Machinery and Equipment
Organizational
Effective Strategic Planning ProcessIntangible Resources
Human Managerial Skills Diversified Workforce Retained Employees Firm-specific practices and procedures
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Innovation and creativity
Innovation capacities Employees are welcome to suggest new ideas Training sessions are held almost every year
Organizational Capabilities
Ability to hire, motivate and retain employees Outstanding Customer service Proactive approach
Competitive Advantages from resources
From the start to end, ownership of property, brand reputation, employees loyalty, supply chain,management judgment all these things helps PTC to gain or sustain their competitive edge, brand
recognition is so high thats why they dont need any kind of advertisement for their brands.
With the help of certain packages that they give to their employees they have retained them so
the turnover rate is relatively low as compared to the competitors. They have their own fields of
tobacco that makes their supply chain so strong and helps to minimize the overall cost.
Resources Capabilities
There resources are valuable, rare, difficult to imitate in the presence of substitute so thats make
their competitive edge sustainable in the market.
Value Chain Analysis:
Primary Activities
Inbound logistics
Inbound logistics is primarily associated with receiving, storing and distributing inputs to the
product. It includes material handling, warehousing, inventory control, vehicle scheduling and
returns to suppliers. In PTC they have their own fields of tobacco so the receiving of the material
is no problem for the company and they store all of the material in their warehouse and then
distribute it in the different factories at different locations in the country. They believe in just in
time inventory system to keep their material or product fresh. Every delivery meets the defined
time or schedule. They have a strong inventory control system in their company.
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Operations
After harvesting and curing, the cured leaf is processed through a Green Leaf Threshing plant.
The main purpose of this processing is to:
remove sand, dust, scraps and foreign matter; separate the lamina from the stem (threshing) Drive down the moisture content to safe storage levels.
Processed tobacco is then packed into 200kg cardboard boxes for shipping to their
manufacturing sites. Pakistan Tobacco Company's Green Leaf Threshing plant is located at
Akora Khattak, in the NWFP.
Manufacturing
At the factory, the matured tobacco is checked for quality and then carefully blended with otheringredients which the brand recipe may call for, such as flavorings or pre-processed tobacco.
Keeping track of the various types of tobacco and blend components is a key and computers are
increasingly used to track production runs. Moisture content is crucial. Too dry and the tobacco
leaf will crumble; too moist and it may spoil during storage. The blended tobacco is treated with
just the right amount of steam and water to make it supple and then cut into the form in which it
appears in the cigarette. Excess moisture is then removed so the cut tobacco can be given a final
blending and quality check. Cigarette making, once done entirely by hand, is today almost fully
automated, with the cut tobacco, cigarette paper and filters continuously fed into cigarette-
making machines. The technology has advanced dramatically over the years, but quality is not
forgotten; each cigarette is automatically quality controlled to ensure that it meets every
benchmark for its specification. As packing machines put them into the familiar brand packs,
wrap the packs in protective film, and group them into cartons and cases; further testing takes
place at each stage to make sure the cigarettes are properly protected. The completed cases, time-
dated to ensure the freshest product possible is then ready for distribution..
Outbound logistics
Around 250 exclusive distributors, employing a contingent of over 1,200 distribution
representatives, provide direct store delivery services for their finished products to the 500,000
plus retail stores throughout the country. In doing so, they aim to optimize their finished goods
supply chain efficiencies in delivering products of consistent quality on-time, every time. The
strong performance of PTCs brands suggests that theyre getting it right.
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Marketing and sales
Trade marketing is a large part of their marketing activities, managing business-to-business
relationships with the retailers and distributors from whom PTCs consumers buy theirproducts.
They believe their win-win-win approach sets them apart in the market place. They dont just
focus on achieving their own goals, but aim to create benefits for their trade customers as well as
their consumers. They work to operate in the most efficient and effective way so that retailers
can offer the products their consumers want to buy, where and when they want to buy them, and
at the right quality. Their trade marketing field force provides value added services in
complimenting the distribution effort, in select stores of the retail universe to enable mutually
beneficial partnerships. They make substantial investment in retail, through quality in-store and
on-store furniture and fittings to stock and display their products for the convenience of their
consumers.
Supporting Activities
General Administration
They have the effective planning system to attain overall goals and objectives, they have
excellent relationship with their workers, and the top management are very much involved in
every small opportunity to make the organization better.
Human resource management
They have the effective HR team to hire the best employees or skilled workforce; there are manyreward and incentive programs to retain the employees. The working environment over there is
highly professional and effective for the company
Technology Development
They have the latest technology and upgraded machined in their factory that makes them ahead
from their competitors
Procurement
They are their own suppliers of raw materials which help them to minimize their cost and
removed all the threats which are normally there in suppliers and companys relationship. They
import tobacco for their premium brands in order to give the customer best quality product
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Financial Analysis of the Firm:
Gross Volume
Year
Volume
Gross Profit
Operating Profit
After Tax Profit
2004 27 Billion 3,483 Million 1,077 Million 665 Million2005 31 Billion 4530 Million 2,081 Million 1,322 Million2006 35 Billion 5534 Million 2,841 Million 1,905 Million2007 37 Billion 6516 Million 3,720 Million 2,420 Million2008 41 Billion 7277 Million 3,860 Million 2,532 Million2009 41 Billion 8224 Million 4,589 Million 3,022 Million
Liquidity Ratios
The analysis of Pakistan Tobacco Companys financial statement shows that it has a high
tendency to pay its debts and to convert assets into liquid form within short intervals of time.
The current ratio of PTC remained between 0.901.14 in the last six years and it showsits ability to pay short term liabilities.
The quick ratio of PTC ranged between 0.0690.133 from 2005 to 2010. It shows thecompanys ability to convert its current assets into liquid form (cash form) in order to
meet current liabilities.
On yearly basis from the year 2005 2010, we observed that the number of times thetotal inventory or stock of the company was sold on the average of 2.25 times/year. It
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shows the sales of the company are on a very large scale and also gives rise to the
company opportunity to generate huge profits in the long run.
Average Account Receivables Turnover shows that how many times a company is ableto recover the amount of credit sales to people. PTC has shown a high Accounts
Receivables turnover rate which shows its high liquidity transformation rate.
Profitability Ratios
Pakistan Tobacco Companies Profitability ratios clearly reflect its great ability to generate huge
profits and of generating dividends for its shareholders.
Average Assets turnover of the company ranges between 1.21 - 1.91 times per year. Itshows the generation of huge sales from the worth of assets of the company and in the
case of Pakistan Tobacco Company, it shows the firm's efficiency at using its assets in
generating sales or revenue- the higher the number the better.
The profit margin of PTC lies between 31.27% - 40.61% in previous six years. Itmeasures the percentage of each dollars of sales that results in net income. A higher profit
margin indicates a more profitable company that has better control over its costs
compared to its competitors.
The return on assets of PTC ranges among 0.80 to 0.27 according to preceding six yearsrecord. An overall measure of profitability is return on assets. ROA gives an idea as to
how efficient management is at using its assets to generate earnings.This number tells
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you what the company can do with what it has, i.e. how many rupees of earnings they
derive from each rupee of assets they control.
Return on common stockholders equity of PTC varies between 0.28 0.76 betweenthe years 2005 to 2006. Another widely used profitability ratio is return on common
stockholders equity. It measures profitability from common stockholders point of
view. Return on equity measures a corporation's profitability by revealing how
much profit a company generates with the money shareholders have invested.Averaging
ROE over the past 5-10 years can give you a better idea of the historical growth.
Earnings per share are a measure of net income earned on each share of common stock.PTCs earning per share of last six years lies among 4.47 - 11.83. The EPS formula does
not include preferred dividends for categories outside of continued operations and net
income. Earnings per share serve as an indicator of a company's profitability.
Payout ratio of this company ranges from 0.8 - 1.34. It measures the percentage ofearnings distributed in the form of cash dividends. The amount of earnings paid out in
dividends to shareholders. Investors can use the payout ratio to determine what
companies are doing with their earnings.Dividend payout ratio is the fraction of net
income a firm pays to its stockholders in dividend.
Price earnings ratio is an oft-quoted measure of the ratio of the market price of eachshare of common stock to the earnings per share. It is also called its "P/E", or simply
"multiple". The P/E ratio is a vital ratio for investors. Basically, it gives us an indication
of the confidence that investors have in the future prosperity of the business. A P/E ratio
of 1 shows very little confidence in that business whereas a P/E ratio of 20 expresses a
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great deal of optimism about the future of a business. It is the valuation ratio of a
company's current share price compared to its per-share earnings.
SOLVENCY RATIOS
Solvency ratios measure the ability of a company to survive over a long period of time. It
provides a measurement of how likely a company will be to continue meeting its debt
obligations. Different countries use different methodologies to calculate the solvency ratio, and
have different requirements.
Debt to total assets ratio measures the percentage of total assets that creditors provide.A metric used to measure a company's financial risk by determining how much of the
company's assets have been financed by debt. If the ratio is less than one, most of the
company's assets are financed through equity. If the ratio is greater than one, most of the
company's assets are financed through debt. Calculated by adding short-term and long-
term debt and then dividing by the company's total assets.
The average value ofTimes interest earned of PTC is approximately 2.8 for previoussix years. It provides companys ability to meet interest payments as they come due.
Times interest earned (TIE) or interest coverage ratio is a measure of a company's ability
to honor its debt payments. The times interest earned lets the creditor understand whether
or not a company has sufficient income to cover its interest payments requirements. It is
calculated by taking a company's earnings before interest and taxes (EBIT) and dividing
it by the total interest payable on bonds and other contractual debt.
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Recognizing Firms Intellectual Assets:
Intellectual assets of PTC are their workforce, goodwill, resources, and their image in the market.
I have explained everything above in my report so I will focus on the human capital here, what
they do with their workforce, how they do it and they retain their employees in order to gain or
maintain their intellectual assets.
Re-Engineering the Human Capital (Attitudinal Change):
PTC focuses on individual to inspire them and provide them with tools to pursue personal
excellence without getting bogged down through self-imposed limitation in thinking and actions.
PTC believes in supporting people to learn from mistakes in pursuit of business excellence.
Encourage people to think differently.
Reduce Emphasis On Training Only Approach:
Create an understanding that Training Only would not be sufficient to develop people and that
other development opportunities should be identified and agreed by the individuals and line
managers e.g.,
Job development Special projects Short-term assignments Short-term attachments with other functions/sections Crossfunctional projects / teams etc.
Compensation:
PTC considers its employees not just as a cost but as a resource in which the company has
invested from which it expects valuable returns. Pay policies and programs are one of the most
important human resource tools for encouraging desired employee behaviors. The advantage of
paying above the market average is the ability to attract and retain the top talent available, which
can translate into highly effective and productive work force.
People
The people in PTC have always been one of their greatest asset and they will continue to invest
in the same through various initiatives that will help them build a winning organization. These
include programs such as WAADA focusing on shop floor employee morale, continuous
investment in focused functional/leadership training programs and coaching programs for first
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line leader such as TLDW (Team Leader Development Program). An Employer Branding
campus campaign by the name of Battle of Minds was also launched in 2008, focusing on
attracting the right talent to their organization, and this was met with great success. Demand for
our highly developed local talent also remained high andduring 2008, 15 of our managers were
sent out for long and short term assignments to various Operating Companies of BAT around the
globe
Great Place to Work
They have been challenging and motivating their people to achieve daring and stretching
milestones set under the umbrella of three Must Achieve Objectives. During 2005, they further
improved the focus of their business and people through the Strategic Leadership Agenda (SLA)
and by embedding People Processes based on the system of Leadership Capabilities. During
2005, they invested heavily in building their Employer Brand and related activities. PTC
launched the We challenge you media campaign to attract and recruit talented graduates. As aresult, they recruited a batch of 12 Management Trainees (MTs) who were currently being
developed within the Global Management Trainee Program. Moreover, they continue to invest
generously in developing their people through exposure on international development programs.
Such a high degree of investment has created a surging demand for their talent. Consequently,
they have now achieved the status of net exporters of talent in the BAT World. During 2006,
apart from furthering the above agenda, PTC defined it in such a way that we will drive more
organizational initiatives linked to our business objectives. These include development
frameworks for Business Support Officers, Supply Chain Integration for Leaf, Manufacturing &
Supply Chain roles that will lead to an integrated function, and a Reward & Recognition scheme
that will ensure motivation for better performance and retention of the right talent. We willcontinue our focus in this area by having the right people with the ability and the hunger to drive
and deliver competitive advantage through superior performances.
All these things give us an idea about the internal environment of the PTC and the strategies they
use to retain their employees e.g.
o Foreign training is given to unskilled labor almost every year to make themworking more efficiently
o High Incentives are paid to the employees to ensure their loyalty with thecompany and decreasing the turnover.
o Day Care Centre at Akora Khattak Factory to provide child care facilities toinfants and children of all working mothers.
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Business level Strategies: Creating and Sustaining Competitive Advantages:
Pakistan Tobacco Company is using the Cost Leadership Strategy in order to be one step ahead
from their competitors; they have minimized their cost as they are their own suppliers and own
the fields of the tobacco so this gave them the competitive edge and an opportunity to attract
more and more customers through this cost leadership strategy.
Penetration Pricing
In the past years PTC reduced the prices of their products by half of the current selling prices. As
a result more people are purchasing the products, that has lead PTC to gain a market share of
46.3%. Discount brands of PTC including Gold Flake have seen a rigorous growth in sales.
Almost 18% sales growth in Gold Flake has been observed as compared to previous year.
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Industry Life Cycle:
Tobacco industry is right now at maturity stage. Market growth is low to moderate, there are
many segments, competition is very intense, emphasis on product design is very low but very
high on the process design, their major area of concern is production and overall objective of this
industry is to defend their market share and extend product life cycle. If I talk about PTC herethen they are truly at the maturity stage and still working on their process design to maintain
their competitive edge over their competitors. The main threat for this industry is the continuous
change in the government regulations and restrictions on this industry, now they have placed a
condition on them that they have to publish a picture of a mouth disease in each and every pack
of their cigarette just to inform people the negative effects of smoking and this restriction played
a very huge role in cutting the profits of this industry because many youngsters left smoking after
seen this warning on the cover of the packet. Now this found to be a good sign for the society but
at the same time its a wrong sign for this industry.
Stage/Factor Introduction Growth Maturity Decline
Generic
Strategies
Differentiation Differentiation Differentiationoverall cost
leadership
Overall costleadership focus
Market Growth Low Very large Low tomoderate
Negative
No of Segments Very few Some Many Few
Intensity of
competition
Low Increasing Very intense Changing
Emphasis onproduct design
Very high High Low tomoderate
Low
Emphasis on
process design
Low Low to moderate High Low
Major
functional areas
of concern
Research anddevelopment
Sales andmarketing
Production Generalmanagement andfinance
Overall
objective
Increase marketawareness
Create customerdemand
Defend market
share and
extend product
life cycle
Consolidate,maintain,harvest, or exist
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BCG Matrix
PTC has total seven brands in the market to capture various segments of target market.
Golf Leaf Dunhill Gold Flake Capstan Wills Embassy Benson & Hedges
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Introduction stage of Question mark:
The brand Gold Flake of PTC is in the introduction stage but that doesnt mean they are not
earning profits through this brand, this is an overall analysis of the brands of PTC that is why I
have placed Gold Flake in the introduction stage, Gold Flake isnt available in every market of
our country; its for a small segment, people living in the villages or for the labor class. Thisbrand is not known or used by a large segment.
Star or Growth:
Dunhill, Benson & hedges, and Wills are in the growth stage, these brands are very much
popular or gained value in the mind of customers and positioned as the premium brands. The
customers of these brands are mostly the people living in the big cities e.g. Islamabad, Karachi,
Lahore, and Multan. These brands have taken place the position of number 1 selling brands in
our country and they are still growing and making profits from other parts of the country.
Cash Cow or Maturity:
Gold leaf and Capstan are enjoying the maturity period; they also have gained the value of
customers by giving them a good taste of cigarette. These brands are priced very strategically
that almost everyone can afford these brands.
Decline or Dog:
Embassy is now in a decline stage and almost lost its image from the mind of their customers,
the place of embassy had been taken place by the competitors brand e.g. Morven Gold and Red
& white and now demand of Embassy is almost dead.
Turnaround Strategy for Embassy:
There is a chance to turnaround the brand embassy by adopting some strategies e.g. PTC should
re position the brand embassy as mentioned above that by reducing prices PTC has gained a huge
market share so by reducing prices of that cigarette and positioned it as a high valued product in
a less price for the customers live in rural areas or sub urban areas, PTC should redesign the
packet of embassy and target a particular segment because now they are not making this cigarette
for everyone. This could be helpful for the company by squeezing the segment of this brand in
order to gain some profit or test the smaller market in the start.
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Corporate Level Strategy: Creating Value through Diversification:
Pakistan Tobacco Company owns different brands of cigarettes and targeted it in a such way that
for every class they have made a particular type of a cigarette, e.g. Marlboro and Dunhill for
upper class, Gold leaf for middle class and Gold Flake etc for lower class, through this kind of
segmentation they are covering the whole population who smokes cigarette. And this also helpedthem to gain value from every type of customer either he lives in a quarter or a mansion, if he
smokes cigarette then he is in their target population. We have seen from past few years that
there is a dramatic increase in a consumption of cigarettes in Pakistan but we unfortunately
didnt focus on other side of the coin, we also have a ongoing trend of Sheesha in our country,
and the market of sheesha is approx 40 percent larger than the market of cigarettes, because
people who dont smoke cigarettes love Sheesha and everyone who smoke cigarette also love to
have sheesha twice in a week except people aged above 40. So its very clear that this industry is
growing day by day in fact the people who smokes cigarettes sometimes skip one or two
cigarettes because they are having sheesha at that time which gives them same kind of
satisfaction with a flavor of their choice and also thick smoke fascinates them, and in future it
can be found as a threat for a company so in this case PTC should focus on a related
diversification over here and step into this Sheesha flavor industry which also contains a small
proportion of tobacco in them, And through this PTC can gain a huge advantage because of
image of the company and also their customer will prefer their flavor while having sheesha and
due to the vertical integration which they have will minimize the cost of supplier and material
and can help the company to meet their objectives. They should also introduce a line of flavored
cigarettes for the people above 40 because this segment are not very much in to sheesha but yes
they want to have something new for their daily life and flavored cigarettes can fulfill their needs
of having something new in shape of cigarettes and it will be less harmful for the ladies whosmoke cigarettes for style and just to maintain their status and image in fact thin flavored
cigarette will be preferred by ladies who love to smoke because it is light and gives you a taste of
your choice.
International Strategy: Creating Value in Global Markets
Pakistan Tobacco Company is a part of British American Tobacco the worlds most international
tobacco group, with brands sold in 180 markets around the world. So the Parent company has
already gained or created value globally so what I think is that, there is no need of going global,
and so as PTC is a part of British American Tobacco so they can also help PTC stepping in to anew industry and can support PTC from every perspective.
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Appendix:
1. Current RatioYears Current Assets Current Liabilities Current Ratio
2004 3,434,601 3,137,467 1.0942005 4,136,116 3,604,366 1.1472006 4,172,950 3,750,209 1.1122007 4,641,368 4,822,940 0.9622008 4,739,867 5,210,638 0.9092009 6,242,528 6,856,780 0.9102010 7,893,825 8,630,286 0.914
2. Quick RatioYears Quick Assets Current Liabilities Quick Ratio
2004 3,60,549 3,137,467 0.11492005 3,55,185 3,604,366 0.0982006 3,82,097 3,750,209 0.1012007 6,43,187 4,822,940 0.1332008 6,80,804 5,210,638 0.1302009 4,77,161 6,856,780 0.0692010 6,38,818 8,630,286 0.074
Liquidity Ratios
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3. Inventory TurnoverYears Cost of Sales Average Inventory Inventory Turnover
2004 6,089,955 3,069,090 1.982005 7,223,576 3,427,491 2.102006 8,357,474 3,785,892 2.202007 9,527,306 3,894,517 2.442008 11,595,736 4,028,622 2.872009 13,442,066 4,972,215 2.702010 10,789,048 6,510,187 1.67
4. Average Account Receivables Turnover
Years Credit Sales Average A/R A/R Turnover
2004 9,572,576 1,05,266 90.932005 11,753,180 1,11,958 104.972006 13,890,994 98,575 140.912007 16,042,877 1,61,125 99.562008 18,872,495 2,38,282 117.152009 21,666,525 1,67,411 129.412010 15,696,107 1,06,521 147.34
Profitability Ratios
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1. Assets Turnover
Years Sales Average Total
Assets
Assets Turnover
2004 9,572,576 6,641,792 1.452005 11,753,180 7,496,609 1.562006 13,890,994 8,351,426 1.662007 16,042,877 9,280,316 1.782008 18,872,495 10,110,636 1.862009 21,666,525 11,310,951 1.912010 15,696,107 12,964,936 1.21
2. Profit Margin
Years Sales Cost of Goods Sold Profit Margin
2004 9,572,576 6,089,955 36.38 %2005 11,753,180 7,223,576 38.53 %2006 13,890,994 8,357,474 39.83 %2007 16,042,877 9,527,306 40.61 %2008 18,872,495 11,595,736 38.55 %2009 21,666,525 13,442,066 37.95 %2010 15,696,107 10,789,048 31.27%
Profitability Ratios
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3. Return on Assets
Years Net Income Average Total
Assets
Return on Assets
2004 665,227 6,641,792 0.102005 1,321,919 7,496,609 0.172006 1,904,988 8,351,426 0.222007 2,420,207 9,280,316 0.262008 2,532,295 10,110,636 0.252009 3,022,406 11,310,951 0.272010 1,141,621 12,964,936 0.80
4. Return on Common Stockholders Equity
Years Net Income Average Stock
Holders Equity
Return on Stock
holders Equity
2004 665,227 3,262,823 0.202005 1,321,919 3,451,118 0.382006 1,904,988 3,889,300 0.482007 2,420,207 4,081,022 0.592008 2,532,295 3,656,505 0.692009 3,022,406
3,934,282
0.76
2010 1,141,621 4,065,563 0.28
Profitability Ratios
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5. Earnings per ShareYears Net Income Average Shares
Outstanding
Earnings per Share
2004 665,227
2,55,494
2.60
2005 1,321,919 2,55,494 5.172006 1,904,988 2,55,494 7.462007 2,420,207 2,55494 9.472008 2,532,295 2,55,494 9.912009 3,022,406 2,55,494 11.832010 1,141,621 2,55,494 4.47
6. Payout RatiosYears Dividends per
Share
Earnings per Share Payout Ratio
2004 1.61 2.60 0.612005 3.69 5.17 0.712006 5.48 7.46 0.732007 7.88 9.47 0.832008 11.62 9.91 1.172009 9.53 11.83 0.802010 5.99 4.47 1.34
Profitability Ratios
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7. Price Earnings Ratio
Years Market Price of
Share
Earnings per Share Price Earnings
Ratio
2004 2.602005 5.172006 7.462007 9.472008 9.912009 11.832010 4.47
Solvency Ratios
1. Debt to Assets Ratio
Years Total Debts Total Assets Debt to Assets
Ratio
2004 1,896,686 7,024,765 0.272005 2,916,486 7,968,453 0.332006 3,505,382 8,734,400 0.402007 4,586,767 9,826,232 0.462008 4,897,101 10,395,041 0.472009 6,338,306 12,226,861 0.512010 8,377,229 13,613,012 0.61
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2. Times Interest Earned
Years Operating Income Interest Expense Times Interest
Earned
2004 1,056,039 390,812 2.702005 2,082,064 760,145 2.732006 2,860,673 955,685 2.992007 3,724,574 1,304,367 2.852008 3,893,717 1,361,422 2.862009 4,648,489 1,626,083 2.852010 1,755,839 614,218 2.85