PSL Training 2012

8/3/2019 PSL Training 2012

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Training ProgrammeCourses 2012

PRACTICE SOLUTIONS

Supporting positive outcomes

in health and social care

www.practicesolutions-ltd.co.uk


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Practice Solutions

Keeping pace with rapidly changing legislation, customer

expectation and best practice is an unremitting challenge or all

employers in the health and social care world. Practice Solutions

has built a reputation or high quality, innovative learning which

is exible and responsive to customer need.

Our training is participatory and based on relevant content and

case studies, so that participants are able to relate their learning

to practice issues. We have ound that this approach is extremelyeective when engaging with learners. All delegates receive a

course certifcate, which we encourage participants to add to their

CPD portolio.

We are aware that every organisation has dierent needs and

challenges, so we work with our clients to develop programmes

that suit their exact requirements.

How we can help you

Our training solutions can:

Provide bespoke training tailored to suit your organisations

specifc needs and challenges.

Deliver exible, cost-eective and convenient learning to youand your sta.

Supply you with training that is documented by a certifcate

and supports your workorce development plan.

As a result o some interesting collaborations with

our colleagues, we have a number o new courses

available within our training portolio or 2012. We hope that you

will fnd these workshops benefcial to the learning and development

o your sta, however, i you have any urther suggestions or new

programmes, please dont hesitate to get in touch.

Mental Health Legislation page 6

Drug and Alcohol Awareness page 6

Dual Diagnosis page 6

Personality Disorder page 6

Psychosis page 6

Depression page 6

Supervision and Appraisal Skills page 8

Medication Awareness and Administration page 8

Respect and Dignity in Social Care page 8

Coaching and Mentoring page 9

Shaping Future Legislation page 9

Teambuilding Boulders Climbing Experience page 10

Training Programme 2012

We endeavour to ensure our training reects our customers specifc requirements. We do that by activelylistening and responding to their specifed outcomes.

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New courses or 2012 NEWcourses


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Overview

Safeguarding

SafeguardingVulnerableAdultsUnderstandingtheBasics

(POVALevel1)

SafeguardingVulnerableAdultsRecognisingandPreventing

theAbuseofVulnerablePeople(POVALevel2) SafeguardingVulnerableAdultsAssessingandInvestigating

Abuse(POVALevel3)

ManagingtoProtect(POVALevel4)

SafeguardingVulnerableAdultsandChildrenChairingand

Minute Writing Skills

TraintheTrainerSafeguardingVulnerableAdultsorChildren

and Young People

EverybodysBusinessChildProtection

Mental Capacity

MentalCapacityAct2005forProvidersofSocialandHealth

Care Service

MentalCapacityAct2005 DeprivationofLibertySafeguards(DOLS)

Mental Health

UnderstandingtheMentalHealthAct2007Implications

or day-to-day practice

RiskAssessmentandManagementinMentalHealthCare

APerson-CentredApproachtoWorkingwithPeoplewho

have Dementia

MentalHealthinLaterLife

MentalHealthLegislation

DrugsandAlcoholAwareness

DualDiagnosis PersonalityDisorder

Psychosis

Depression

Assessment & Care Management

HumanRightsandCommunityCare

TheLawandCommunityCare

Eligibility,RiskandCommunityCareFairAccesstoCareServices

RiskAssessmentIndependenceandChoice ResultsBasedAccountabilityUsingRBAasaneffectivebasisfor

the Commissioning o Services and eective Business Planning

ImprovingOutcomesforServiceUsers

OutcomesFocussedAssessment

SupervisionandAppraisalSkills

MedicationAwarenessandAdministration

RespectandDignityinSocialCare

Processes

LegislationUpdateDataprotection,freedomofinformation,

Human Rights and Disability Discrimination

GoodPracticeinRecordingInformation

BudgetingforPractitioners ExcellenceandImprovingPerformance

CoachingandMentoring

ShapingFutureLegislation

Digital Media & Teambuilding

TeambuildingFilminaday

TeambuildingCreativethinking

TeambuildingBouldersClimbingExperience

UsingFlipVideoCameras

AspectsofSocialMedia

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Open access training programmePractice Solutions oer a series o open seminars or organisations who wish to access up-to-

date and inormative events that will beneft the proessional development o their sta and

quality o service delivery. Each session is unique and designed to inorm and raise awarenesso key issues aecting the health and social care sector.

For more inormation on any o the above courses or to discuss your training

requirements, please contact Beth Miles on 01443 742384 or email us at

[email protected]

Training Programme 2012


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Saeguarding

Safeguarding Vulnerable Adults Understanding the Basics(POVA Level 1)

Duration: Hal-day

This workshop, intended or social and healthcare providers,

explains the policies and procedures underpinning an interagency

approach to assessment and non-criminal investigation

o abuse. The workshop explores, through the medium o

presentation, discussion and case scenarios, the identifcation and

implementation o an eective saeguarding plan that aims to

prevent abuse.

Safeguarding Vulnerable Adults Recognising and Preventingthe Abuse of Vulnerable People (POVA Level 2)

Duration: One day

This workshop is intended or all workers coming into contact with

vulnerable people. The workshop aims to raise awareness o the

diering orms o abuse and explain the indicators that can occur.

The programme will equip individuals with the basic knowledge

and confdence to act appropriately i they are concerned about

possibility o abuse within the context o their work.

Safeguarding Vulnerable Adults Assessing and Investigating

Abuse (POVA Level 3)

Duration: Two days

This workshop is aimed at social work and healthcare managers,

communitycaremanagers(nurses/socialworkers),policeofcers,

CPS,psychologicalservicesandregulators.Itusespresentation,

paper-eed exercises and discussion to explore the respective roles

o statutory agencies in protecting and saeguarding vulnerable

adults. Delegates should ideally have attended a level 2 protection

o vulnerable adults awareness raising workshop, or similar.

Managing to Protect (POVA Level 4)Duration: One day

This workshop is designed or participants, who work with strategic

managers rom health, housing, social care, police and regulators/

inspection bodies, to explore joint agency responsibilities and a

team approach to prevention, protection and detection o abuse to

vulnerableadults.Itdenesresponsibilitiesandexplainsthelinks

between investigation, decision making and action.

Safeguarding Vulnerable Adults and Children Chairing and

Minute Writing Skills

Duration: One day

This workshop is or those who have responsibility or chairing

and producing accurate minutes o strategy meetings or case

conerences. The workshop uses practical exercises and role-play

as a means o helping participants to produce an accurate and

timely record o an agreed protection plan.

Train the Trainer Safeguarding Vulnerable Adults or Children

and Young People

Duration: Three days

This programme has been designed to provide support, and develop

the knowledge and confdence o nominated trainers who are

responsible or the delivery o specifc saeguarding programmes

thatfocusonVulnerableadultsorChildrenandYoungPeople.The

course is interactive and has a clearly defned structure. The principles

o adult learning and practical activities will be integrated with

discussion and reection. Participants will be expected to contribute

to practical activities and presentations within small groups.

Everybodys Business Child protection

Duration: Hal day

This workshop provides up-to-date inormation, which enables those

working with children and young people, to identiy and respond

appropriately to concerns about child saety and well-being.

Training Programme 2012 4

The trainer knew his subject well and explained

it clearly. He allowed our opinions to be heard. I

would defnitely recommend it to my colleagues.

Safeguarding Vulnerable Adults, POVA Level 1


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Mental Capacity

Mental Capacity Act 2005 for Providers of Social and HealthCare Service

Duration: One day

This workshop is or all providers in the health and social care

sector. The workshop explores the history o decision-making and

consent in relation to those who have, in the past, appeared to

lackcapacity.Itexplainstheprotectionavailabletothosewholack

capacity and explains statutory protection available to those who

act without consent or someone who, ater assessment, appears

to lack capacity.

Mental Capacity Act 2005

Duration: Two days

This workshop is or social work and healthcare managers,

communitycaremanagers(nurses/socialworkers),policeofcers,

psychologicalservicesandregulators.Itaimstofamiliarisethose

working with people with reduced capacity with the requirements

oftheMCA2005andaccompanyingCodeofPractice.Ituses

presentation, paper-eed exercises and discussion to explore the

roles o individual proessionals sustaining the rights o individuals

to make their own decisions.

Deprivation of Liberty SafeguardsDuration: One day


communitycaremanagers(nurses/socialworkers)andservice

providers involved in the provision o residential or nursing home

care. The workshop, using a human rights based approach, explains

the background and legal basis or saeguarding the rights o

vulnerable adults, lacking capacity, who may be deprived o their

liberty. The workshop uses case studies and discussion to explore

deprivation o liberty. Practical exercises are used to examine the

assessment process which may lead to authorised deprivation o

liberty.

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I have defnitely gained confdence and have ound

this course to be very useul and clearly applied

to practice. Very good use o case studies. Clearly

explained and a good practical approach.

Mental Capacity Act 2005


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Mental Health

Understanding the Mental Health Act 2007 Implicationsfor day-to-day practice

Duration: One day

This workshop is or direct care providers and service managers in

health and social care settings. The workshop explores the major

changesintheMentalHealthAct2007andtheimplicationsfor

everyday practice, in particular the roles and responsibil ities o

individualprofessionals.Itusespresentation,paper-feedexercises

and discussion to explore the roles o individual proessionals.

Risk Assessment and Management in Mental Health Care

Duration: One day

This workshop is or social work and healthcare managers,


providers involved in the delivery o mental health services. The

workshop promotes the benefts o planned risk-taking, and at

the same time reduce the potential or negative events resulting

rom behaviours associated with this vulnerable group o people,

including violence, sel-harm and neglect.

A Person Centred Approach to Working with People who have

Dementia

Duration: One day

Intendedfordirectcareproviders,servicemanagersandfrontline

workers, this workshop provides an insight into what the experience

o dementia might be like and an introduction to person centred

care.Itaimstoprovideabasicunderstandingofdementia,explore

generalised behaviour and demonstrate the value o teamwork in

support o dementia suerers and their carers.

Mental Health in Later Life

Duration: One day

This workshop is or social services, health and independent

provider sta. The aim o the workshop is to explore the specifc

mental health problems o older adults and to equip practitioners

in mainstream, non-specialist settings with the knowledge and

skills to think creatively about how to support this specifc group.

Mental Health Legislation

Duration: One day

This programme has been designed to ocus on the provisions o

thenewMentalHealthmeasure.Itexplorestheimplementation

o the measure regarding patients, advocates, LHBs and local

authorities and outlines practical solutions or organisations acing

the new responsibilities and ensuring that they have the right tools

and knowledge to eectively deliver change.

Drugs and Alcohol AwarenessDuration: One day

This workshop aims to provide an understanding o the nature and

psychology o substance abuse and knowledge o those substances

commonly abused. We explore the nature o alcohol and other

abuse substances and the signs and symptoms that may indicate

abuse is taking place and raise awareness o the eect that their

own attitudes may have on others.

Dual Diagnosis

Duration: One day

This workshop aims to provide an understanding o the nature o

co-morbid substance abuse and mental illness and the needs o

individuals with that dual diagnosis and appreciate the clinical,

psychologicalandsocialneedsofthisclientgroup.Italsoexplains

the possible interventions that may be eective with this client

group.

Personality Disorder

Duration: One day

This workshop aims to provide an understanding o the natureo Personality Disorder and the controversy surrounding this

diagnosis.Itexploresthenatureofpersonalitydisorderandthe

various dierent orms o it and what may go wrong in individual

lives.Itconsidersdifferentinterventionsthatmaybeeffectiveboth

or clients, carers and clinical sta who may be involved.

Psychosis

Duration: One day

This workshop aims to provide an understanding o the nature

and causes o Psychosis and the difculties experienced by those

affected.Itexploresthemajorpsychoticillnesses,theirsymptomsand treatment interventions.

Depression

Duration: One day

This workshop aims to provide an understanding o the nature

and causes o depression and the difculties experienced by those

affected.Itexploresthedifferenttypesofmooddisordersand

treatment interventions.



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Assessment and Care Management

Human Rights and Community CareDuration: One day

This workshop is or social work and healthcare managers

with responsibility or assessing the level o need and making

arrangements or the appropriate provision o support. The

workshop examines the key elements and reasons or legislation

in relation to human rights and the links between that and

communitycare.Itusesarangeoftechniquestoexplorethe

impact o legislation on individual roles and how human rights

may be protected.

The Law and Community Care

Duration: One day

This workshop is aimed at social work and healthcare managers

andcommunitycaremanagers(nurses/socialworkers),including

those with responsibility or assessing the level o need and making

arrangements or appropriate provision. The workshop provides

a comprehensive overview o community care law (legislation,

guidanceandcaselaw)thatrelatestotheassessmentofneed,

provision o community care services and arrangements charging.

Itexaminesthedutiesandpowersofstatutoryagenciesinrelation

to individual citizens and the right to services.

Eligibility, Risk and Community Care Fair Access to Care

Services (FACS)

Duration: One day

This workshop is or social work and healthcare managers with

responsibility or assessing risks to independence and determining

the extent o risk and the allocation o resources. The workshop

examines the concepts behind FACS including risk ranking and

therationingofresources.Itexplainstheimportanceofservice

user involvement and seeks to ensure that the application o local

eligibility criteria is air.

Risk Assessment Independence and ChoiceDuration: One day

This workshop is or social work and healthcare practitioners and

managers with responsibility or assessing risk and supporting

individuals who exercise choice in relation to decisions about how

they wish to live their lives. This workshop explains the relationship

between choice and risk and enables practitioners to arrive at

a balanced approach to risk so individual human rights are not

compromised.

Results Based Accountability (RBA)

Using RBA as an effective basis for the commissioning of servicesand effective business planning

Duration: One day

This workshop demonstrates the benefts o a Results Based

Accountability approach to the delivery o high quality, cost

effectiveservices.ItexplainshowRBAcanbeusedtoinform

the service commissioning process, lists possible outcomes in

relation to service delivery and identifes the evidence necessary

to measure perormance. The workshop also explores how an RBA

approach that evidences perormance can assist completion o

thenewlyintroducedCCISWselfassessmentquestionnaireand

demonstrates how an RBA approach inorms eective businessplanning and perormance management.


This workshop has helped to clariy the useulness

o the FACS matrix and how it can be used to

demonstrate the level o assessment.

Eligibility, Risk and Community Care (FACS)


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Assessment and Care Management


Improving Outcomes for Service Users

Duration: One day


communitycaremanagersandserviceproviders.Itexploresthe

links between social care assessment, individual planning, results-

based practice and quality. Traditionally assessors have rarely linked

assessment with the desired outcomes expressed by individual

service users. Failure to link these two elements has oten resulted

in service plans which are more concerned with outputs rather

than outcomes. This workshop is about listening and responding

appropriately and linking activity with desired outcomes.

Outcomes Focused Assessment

Duration: One day

This workshop is intended or practitioners with responsibility

or assessing the level o need and making arrangements or

the appropriate provision o support. This workshop applies the

principles o outcome planning and integrates an outcomesapproach within the Assessment Process.

Supervision and Appraisal Skills

Duration: One day

This workshop aims to provide skills necessary to conduct eective

staffsupervisionandappraisals.Itwillhighlighttheimportanceof

adequate supervision and appraisal structures in sta development

and give individuals the tools, techniques and confdence to

conduct supervision and appraisals.

Medication Awareness and Administration

Duration: One day

This workshop aims to provide an understanding o the importance

and role o medicine and the necessity to administer it only in

accordancewithinlegislativeandpolicyguidelines.Itexplores

the necessity to treat all medicine with respect and to gain

a knowledge o dierent types, eects and uses o a range o

medicines. The workshop also explains the principles o medication

administration and the legal ramework surrounding it.

Respect and Dignity in Social Care

Duration: One day and a work-day assessment

This workshop seeks to develop the practical skills to ensure that

sta have the knowledge and awareness o how to communicate

with dignity and respect to service users and their amilies, as well

as colleagues. Participants will gain a raised awareness o how their

attitude can aect how people communicate around them.

The trainer was very engaging and gave a clear explanation o the process and concepts.Improving Outcomes for Service Users

This workshop has given me a better understanding

o what we are trying to achieve and how to

achieve it.

Outcome Focused Assessment


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Processes

Legislation Update Data Protection, Freedom of Information,Human Rights and Disability Discrimination

Duration: One day

This workshop is intended or social work and healthcare managers,


providers. The workshop updates current practice by exploring

thedifferencebetweenprivacyandcondentiality.Itexplainsthe

measures necessary to saeguard and protect sensitive inormation

and details the circumstances in which it is lawul to share

informationwithoutconsent.Inaddition,theworkshopexamines

reedom o inormation in relation to an open society and the

protection o individual rights.

Good Practice in Recording Information

Duration: One day

This workshop is aimed at social work practitioners. The programme

examines legislation and good practice guidance, issued by the

Regulators and Policy Makers in relation to eective recording

practice.Itexploresthereasonsforeffectiverecordingandthe

benefts or the service user and the service provider in ensuring

consistentdeliveryofhighqualityservices.Italsoexplainsthe

importance o accurate recording to evidence deensible decisions.

Budgeting for Practitioners

Duration: One day

This workshop is or ront-line managers involved in the delivery

o social care services. The workshop seeks to build confdence

and understanding o fnancial processes and aims to ensure

those responsible or budgetary control understand what is

expected o them.

Excellence and Improving PerformanceDuration: One day

Thisworkshopisforsocialworkandhealthcaremanagers.It

explores the role o legislation, policy and procedures in the

delivery o quality customer-ocused services.

Coaching and Mentoring

Duration: One day

This program has been designed as a basic introduction or

managers or supervisors who are responsible or developing

teams in the context o social care delivery and then providing

on-going coaching and mentoring in the workplace. Coaching

skill development encompasses several competencies: how to

teach skills, conduct skill practice, coach and mentor on-the-job

perormance, and reect on practice with positive eect. A basic

introduction to each o these competencies will be explored

within the programme.

Shaping Future Legislation

Duration: Hal-day

This workshop explores ways in which the sector can inuenceuture legislation and discusses how Wales can beneft rom the

construction o good laws based on evidence and constructive

engagement. Our associate Jonathan Morgan has spent 12 years

at the heart o the Assemblys decision making process and is

passionate about ensuring that organisations have the right tools

and knowledge to eectively deliver change.


Heightened awareness o budgets especially when

care planning can be quite a dry subject but case

studies and discussion brought the subject to lie.

Budgeting for Practitioners


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Digital Media & Teambuilding

Teambuilding Film in a day

Duration: One day

The aim o this workshop is to train and work with a nominated

production team on a specifc project, within a specifc timerame,

inalocationawayfromtheirusualenvironment.Itenables

participants to learn new skills and explore alternative ways o

working and engaging with others. The process o creating digital

video is a great way o developing and improving skills, such ascommunication, sel esteem, confdence and time management.

Teambuilding Creative Thinking

Duration: One day

The aim o this workshop is to enable participants to explore work-

based issues in a creative and un environment. Each workshop is

designed to ensure that the expectations and desired outcomes or

the team are met.

Teambuilding Boulders Climbing ExperienceDuration: One day

Workshops at Boulders indoor climbing centre are tailored to ocus

on achieving specifc training objectives such as; team building,

leadership, planning, communication or simply some team time un

or reward day. The challenges encourage a can do attitude and

very oten result in surprising personal perormances as individuals

are encouraged and supported as they go beyond their natural

comort and limits.

The workshops can also be combined with elements o specifc

practice-based learning taken rom any o the Practice Solutions

trainingprogrammeslistedinthisbrochureormappedagainstILMskill sets or Key Skills.

Using Flip Video Cameras

Duration: One day

This workshop is aimed at teams or groups o proessionals needing

to develop new ways o working and engaging with service users. A

practical development day that aims to explore why and how Flip

video cameras might be used by an organisation as an accessible

tool or service user engagement and person-centred planning. The

workshop is un, practical and highly interactive. Our acilitators workwith participants to develop the skills, knowledge and confdence

that will be required when using the Flip camera within the context

o their work.

Aspects of Social Media

Duration: One day

This workshop is or anyone working in Health and Social Care

who would like to gain an understanding o how Social Media

mightbeusedeffectivelywithinthesector.Itwillgiveparticipants

the opportunity to gain practical experience o using Social

MediaplatformssuchasTwitterandBlogsites.Itwillalsoexplorehow to measure and evaluate the eectiveness o its use within

an organisation. Our workshop aims to suit delegates who are

confdent in using a computer and the internet.



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Practice Solutions Ltd

Ty Antur

Navigation ParkAbercynon

CF454SN

T:01443742384

E: [email protected]

www.practicesolutions-ltd.co.uk

PRACTICE SOLUTIONS

Supporting positive outcomes

in health and social care

PSL Training 2012

Documents

Transcript of PSL Training 2012