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    EXECUTIVE SUMMARY

    The report under review contains an analysis of an ongoing mega- project in the capital city,

    Islamabad. Named Telecom Tower, it is approaching completion is one of the mega projects

    initiated recently. The scope of our project was to identify the current status of the project and

    draw parallels between the actual work done and the planned work. Also we identified the

    primary areas of concern of the project management regarding the completion of project. As

    we interviewed one of the project contractors they gave us more insight into project

    milestones and also highlighted the importance of project co-ordination. The report covers

    detailed summary of their scheduling and time estimation and gives graphical and tabular

    representation to enable better analysis. At the end of the report we have given some

    recommendations to further optimize the available resource and achieve project objective

    efficiently.

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    TABLE OF CONTENTS

    List Of Tables ................................................................................................................... 3

    1. Literature Review ......................................................................................................... 4

    2. Data Of The Project Under Consideration .................................................................. 9

    2.1 Project Scope Management........................................................................................ 10

    2.2 Time management ..................................................................................................... 15

    2.3 Resource Requirements ............................................................................................. 17

    2.4 Monitoring Progress .................................................................................................. 19

    2.5 Project Life Cycle ...................................................................................................... 24

    2.6 Project Risk Management .......................................................................................... 29

    3. Integration Of Theoretical Framework Into Practical Perspective .......................... 313.1 Time Period ............................................................................................................... 32

    3.2 Financial Aspect ........................................................................................................ 34

    3.3 Organizational Culture............................................................................................... 37

    4. Findings & Analysis .................................................................................................... 39

    Findings .......................................................................................................................... 40

    Analysis .......................................................................................................................... 40

    5. Recommendations ....................................................................................................... 42

    Annexures ....................................................................................................................... 44

    References....................................................................................................................... 45

    Annexure A ..................................................................................................................... 46

    Annexure B ..................................................................................................................... 47

    Annexure C ..................................................................................................................... 52

    Annexure D ..................................................................................................................... 56

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    LIST OF TABLES

    Table 1: Project Key Facts

    Table 2: Stake Holders Influence over the project life cycle

    Table 3: Major Suppliers

    Table 4: Project Schedule

    Table 5: Manpower Regular Staff

    Table 6: Labor daily

    Table 7: Plant and Equipment

    Table 8: Material Procurement

    Table 9: Planned Vs Actual Oct 09- Sep 10

    Table 10: Planned Vs Actual Oct 08- Oct 09

    Table 11: Planned Vs Actual Oct 07- Oct 08

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    1.LITERATURE REVIEW

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    PROJECT MANAGEMENT

    Project management, according to the very basic understanding, can be differentiated from

    other management genre on the basis of project management being purely mission-oriented.

    The time restriction is also one of the differentiating factors.

    The Project Management Institute defines project management as:

    Project management is the art of directing and coordinating human and material resources

    throughout the life of a project by using modern management techniques to achieve

    predetermined objectives of scope, cost, time, quality and participation satisfaction.1

    Specifically, project management in construction encompasses a set of objectives which may

    be accomplished by implementing a series of operations subject to resource constraints.

    There are potential conflicts between the stated objectives with regard to scope, cost, time

    and quality, and the constraints imposed on human material and financial resources. These

    conflicts should be resolved at the onset of a project by making the necessary tradeoffs or

    creating new alternatives.2

    Subsequently, the functions of project management for

    construction generally include the following:

    1. Specification of project objectives and plans including delineation of scope,budgeting, scheduling, setting performance requirements, and selecting project

    participants.

    2. Maximization of efficient resource utilization through procurement of labor, materialsand equipment according to the prescribed schedule and plan.

    3. Implementation of various operations through proper coordination and control ofplanning, design, estimating, contracting and construction in the entire process.

    4. Development of effective communications and mechanisms for resolving conflictsamong the various participants.

    1http://pmbook.ce.cmu.edu/02_Organizing_For_Project_Management.html

    2http://en.wikipedia.org/wiki/Project_management

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    TIME ESTIMATES

    However, when it comes to estimating time for a particular activity of a project, it is

    sometimes not very obvious since it might take one person a day to do a task that might only

    require three-fourths of a day of anothers time. As a result, when several people are asked to

    estimate how long it might take to perform a task, they often give different answers. But

    when the work is actually performed, it takes a real amount of time. Any estimate that did not

    come close to that actual time is inaccurate.

    Once the WBS is created, the team must create an estimate of the effort required to perform

    each task. A good formal estimation process, one that allows the project team to reach a

    consensus on the estimates, can improve the accuracy of those estimates, making it much

    more likely that projects will complete on time.

    A project manager can help the team to create successful estimates for any project by using

    sound techniques and understanding what makes estimates more accurate. The most accurate

    estimates are those that rely on prior experience. Team members should review previous

    project results and find how long similar tasks in previous projects took to complete. Sources

    of delays in the past should be taken into account when making current estimates.3

    RESOURCE ESTIMATES

    This is the estimating of the resource requirements for the activities that were dentified by the

    work-break-down structure. All projects need resources, and the effective project manager

    ensures that they secure those they need, and use them effectively to secure the intended

    outcomes. Having agreed what the project is intended to achieve, by when, the project team

    will also establish how to achieve that such as re-design processes, procure technology,

    provide training. 4 5 It is worth spending time assessing resource requirements in order to

    ensure that:

    3Applied Software project management, ORielly, Andrew Stellman and Jennifer Greene, Chapter 3

    Estimation, http://www.sitepoint.com/blogs/2009/04/14/how-to-estimate-time-for-a-project/

    4http://www.ajithn.com/study/Activity%20Resource%20Estimating.htm,PMBOK

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    All the resources needed to deliver a new service are identified; This is done in sufficient time that they can be made available in the most cost-

    effective way;

    Those providing them do so willingly, as they can see it is in their interests to do so; Senior management gives formal commitment to release these to secure the desired

    outcomes.

    There are basically three types of resources required by a project:

    1. Manpower2. Plant and Equipment3. Materials

    The methods of estimating the resources required by an activity include:

    Expert judgment Alternatives analysis Published estimating data Project management software Bottom-up estimating

    PROJECT LIFE CYCLE

    The Project Life Cycle refers to a logical sequence of activities to accomplish the

    projects goals or objectives. Regardless of scope or complexity, any project goes through a

    series of stages during its life. There is first an Initiation or Birth phase, in which the outputs

    and critical success factors are defined, followed by a Planning phase, characterized by

    breaking down the project into smaller parts/tasks, an Execution phase, in which the project

    plan is executed, and lastly a Closure or Exit phase, that marks the completion of the project.6

    5http://www.jitscotland.org.uk/toolkits/implementing-telecare-an-action-guide/planning-to-implement/assess-

    resource-requirements/

    6http://www.visitask.com/project-life-cycle.asp

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    PROJECT SCHEDULE

    In project management, a schedule consists of a list of a project's terminal elements with

    intended start and finish dates. Terminal elements are the lowest element in a schedule, which

    is not further subdivided. Those items are often estimated in terms of resource requirements,

    budget and duration, linked by dependencies and scheduled.7

    GANTT CHART

    Another concept being used is that of a Gantt chart. A Gantt chart is a type of bar chart that

    illustrates a project schedule. Gantt charts illustrate the start and finish dates of the terminal

    elements and summary elements of a project. Terminal elements and summary elements

    comprise the work breakdown structure of the project. Some Gantt charts also showthe dependency (i.e. precedence network) relationships between activities. Gantt charts can

    be used to show current schedule status using percent-complete shadings. Gantt charts have

    become a common technique for representing the phases and activities of a project work

    breakdown structure (WBS), so they can be understood by a wide audience. 8

    7http://en.wikipedia.org/wiki/Schedule_%28project_management%29

    8H.L. Gantt, Work, Wages and Profit, published by The Engineering Magazine, New York, 1910; republished

    as Work, Wages and Profits, Easton, Pennsylvania, Hive Publishing Company, 1974

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    2.DATA OF THE PROJECT

    UNDER CONSIDERATION

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    2.1PROJECT SCOPE MANAGEMENT

    PROJECT SCOPE

    Pakistan Telecommunication Employees Trust is intended to construct a high-rise building in

    order to cope with up-coming demands of Information Technology sector and commercial

    business. Keeping in view its prime importance it is properly designed using latest technique

    to withstand against any natural disasters. Also the site selected for its construction is situated

    in the respected area of Federal capital territory. Telecom Tower is 29 story building

    (including 04 basements) located at Plot No. 55-C, Jinnah Avenue, Blue Area Islamabad,

    measuring 5600 Sqy. Total covered area of the building is (Approx. 600, 000sq ft).

    PROJECT IDENTIFICATION

    Name of Work Construction of PTET Telecom Tower Project,

    Civil and Plumbing works.

    Name of Client Pakistan Telecommunication Employees Trust

    Name of Consultant National Engineering Services Pakistan (Pvt.)

    Ltd.

    Name of ContractorM/S IZHAR CONSTRUCTION (Pvt.) Ltd.

    Location of Plot Plot No. 55-C Jinnah Avenue, Islamabad.

    Plot size and area 175x 288= (50400 sq ft)

    Value of work Rs. 1,160,767,676.00

    Date of Commencement: 1-Oct-07

    Completion Date September 26, 2010.

    Remaining Time 06 months

    Progress (Financial) Rs. 731.85 million

    Achieved 63.05%

    Progress (Financial) Rs. 1085.83 million

    Scheduled 93.54%

    Table 12: Project Key Facts

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    PROJECT OVERVIEW

    The project aims at the finishing, validating and promoting the adoption of following

    specifications:

    MAJORDELIVERABLES

    Plant room for latest HVAC system requirement Parking for 400 cars in Basements and offices on the upper floors Floors shall be connected with 5 passenger lifts plus one panoramic and one cargo lift

    coupled with three emergency staircases.

    Fire alarm system, Fire fighting through Fire Sprinkler & Conventional System andFire exit shall be provided.

    Centrally air-conditioned, provided with all modern communication / Electricalsystems.

    Provision of computer network Provision of standby generators

    WORK BREAKDOWN STRUCTURE FOR TELECOM TOWER

    NOTE: The WBS does not contain the HVAC and the electricity work as that is being done

    by other contractors.

    1. General1.1.Contractual Correspondence

    1.1.1. Letter of acceptance1.1.2. Contract agreement1.1.3. Punch List and Handover

    1.2.Engineers Obligation1.2.1. Notice to Commence1.2.2. Issue of drawings (Str, Plumb, Arch)1.2.3. 1st Milestone mandatory1.2.4. 2nd Milestone mandatory1.2.5. Completion Milestone

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    1.3.Mobilization1.3.1. Mobilization Plan1.3.2. Contractor camp & facilities1.3.3. Engineers office site and Transport1.3.4. Construction equipment at site1.3.5. Crane at site

    1.4.Architectural Work1.4.1. Sample submittals and Approval

    1.4.1.1. Granular Fill Material1.4.1.2. Masonry Block1.4.1.3. Stair Hand Railing1.4.1.4. All type paints1.4.1.5. Tile1.4.1.6. Marble1.4.1.7. Blocks and Taxila stone

    2. Construction Works2.1.Basement Structure

    2.1.1. Safety Measures2.1.1.1. Electrical Conduit2.1.1.2. Safety Measures for excavated North

    2.1.2. Basement level Slab (4 basements)2.1.2.1. Under Ground Tank base slabs2.1.2.2. Under ground Tank walls2.1.2.3. Concrete in Ramp and Stairs2.1.2.4. Concrete in Shear walls and Columns2.1.2.5. Concrete in Retaining walls2.1.2.6. Under Ground Tank top Slab

    2.2.Super Structure2.2.1. Slab (Above Ground Floor)

    2.2.1.1. Concrete in Shear walls and Columns2.2.1.2. Concrete in Beams and Slab2.2.1.3. Concrete in Stair

    2.2.2. Tank slab2.2.2.1. Concrete in Shear walls and Columns

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    2.2.2.2. Concrete in Beams and Slab2.2.3. Framing Plan Slab

    2.2.3.1. Concrete in Beams and Slab2.3.Architectural Works

    2.3.1. All Floors2.3.1.1. Structure Steel Work2.3.1.2. Water Proofing2.3.1.3. Back Filling2.3.1.4. Masonry works2.3.1.5. Plaster Works2.3.1.6. Carpentry2.3.1.7. Floor and Wall finishing2.3.1.8. Paint

    2.4.External Faade Works2.4.1. Structural Steel Work2.4.2. Aluminum Composite Materials Planning

    2.5.Plumbing Works2.5.1. Tube Well

    2.5.1.1. Tube well Installation2.5.2. Material Procurement

    2.5.2.1. Fire Protection System2.5.2.2. Storm Drainage Pipe and Fitting2.5.2.3. Sanitary fitting2.5.2.4. Hot water boiler system

    2.5.3. Installation at all floor2.5.3.1. Drainage pipes and fitting2.5.3.2. Fire Protection System2.5.3.3. Storm Drainage Pipe and Fitting2.5.3.4. Sanitary fitting2.5.3.5. Hot water boiler system2.5.3.6. Earth Work and manhoes

    3. Architectural and Plumbing Works3.1.Architectural Work (All Floors)

    3.1.1. Water Proofing to exterior

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    3.2.2. Tank3.2.2.1. Misc works3.2.2.2. Commissioning plumbing work

    3.2.3. Framing Plant3.2.3.1. Misc works3.2.3.2. Commissioning plumbing work

    3.2.4. External Area3.2.4.1. External drainage3.2.4.2. Installation of fountain

    2.2TIME MANAGEMENT

    PROJECT TIME MANAGEMENT GOALS

    The following goals were identified by the project top management;

    To define realistic deadline for the project completion and take into account theinfluence of factors which might delay the project, such as availability of labor,

    equipment, raw materials.

    This was enabled because the original deadline set was a conservative

    estimation of the timely completion of project. the project management told us, that

    during the preliminary meetings with the sponsor, consultants, they asked them to

    review the deadline and make it more challenging however the management stance

    was that making it difficult might be challenging for some but might be unachievable

    for others.

    To emphasize on time management as a Constrain in the priority matrix whichcannot be compromised upon, even if the cost goes up?

    Given all parameters of scope management for the project, it was decided with

    majority consensus that since the original deadline set is already realistic and a

    conservative estimation, time management should not be compromised on at all.

    To check progress regarding time management by setting bench marks andmilestones for each stage.

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    TIME ESTIMATES

    Time estimates are very important in projects, primarily because:

    1. They drive the setting of deadlines for delivery of projects, and hence peoples'assessments of project managers reliability

    2. They often determine the pricing of contracts and hence their profitabilityTime estimating is to fully understand what the project needs to achieve. This involves

    reviewing the task in detail so that no task is ignored. The best way to review the job is to list

    all tasks in full detail. To make estimation about time for various activities the following

    methods are used:

    Guess PERT Analogous Parameter Driven Multiple Estimators

    Within the estimate time is allowed for project management, detailed project planning, liaison

    with outside bodies, meetings, quality assurance and any supporting documentation

    necessary. A buffer is often kept for tasks that may arise and are out of control.

    As a project manager, the following are important factors to keep in mind:

    Accidents and emergencies Internal meetings Holidays and sickness in essential staff Breakdowns in equipment Missed deliveries by suppliers Interruptions Quality control rejections

    These factors may double (or more than double) the length of time needed to complete a

    project.

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    The project Telecom Towers had the estimated start time of 30-Aug-07 and the project is

    estimated to finish on 26-Sep-10.

    Under the main deliverable General, contractual correspondence (which includes the letter

    of acceptance and the contract agreement, engineers obligation, mobilization and

    architectural works are included.

    Mobilization are activities and associated costs for transportation of contractor'spersonnel, equipment, and operating supplies to the site; establishment of offices,

    buildings, and other necessary general facilities for the contractor's operations at the

    site.

    General is estimated to finish by 26-Sep-10. Given in Annexure A. Construction Works included the sub-deliverables, basement structure, super

    structure, external faade works and plumbing works. The entire deliverable is

    estimated to be complete by 16-Sep-10.

    2.3RESOURCE REQUIREMENTS

    There are basically three types of resources required by the project:

    Manpower Plant and Equipment Materials

    MANPOWER

    Manpower is defined as power in terms of the workers available to a particular group or

    required for a particular task. It is very important to hire experienced manpower and also one

    that delivers on time. This is a major issue in Pakistan that the manpower engages in

    soldiering. This delays the projects unnecessarily and also increases the costs related to the

    project.

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    One other major issue arises when the workers are not trained in measurements and the end

    result is usually a crooked structure. While building the baths, the gaps cause seepage around

    basins. Slopes in opposite direction to the drains cause water to accumulate and not drain

    properly.

    For the project the manpower that was deployed consists of two types:

    1. Regular Staff2. Labor

    REGULAR STAFF

    The regular staff for the project includes designations like project manager, planning

    engineer, construction manager, safety engineer, site manager / account officer, site

    engineers, assistant planning engineer etc. The total strength of the regular staff is 46. These

    are employed at a full time basis. Exhibit B.

    LABOR

    The labor comprises of those who do manual labor or work for wages. The labor deployed on

    the project includes the carpenter foreman, carpenter, khalasi foreman, khalasi steel fixing

    foreman, steel fixers, masons, etc. There are a total of 320 labor workers hired to complete

    the project. Exhibit B.

    The cost of labor includes direct wages paid to employees in exchange for the time it takes to

    complete a task.

    PLANT AND EQUIPMENT

    The plant and equipment is a very important resource and cuts manual labor. It helps in

    performing tasks that would otherwise be impossible to achieve through manual labor or

    would take immense amount of time to complete!

    The Telecom Tower is one of the biggest projects and therefore requires many different types

    of sophisticated plant and equipment that is used on massive projects around the world.

    Batching Plant, Crane (Tower), Power Generator, Water Browser. Steel Bar Cutting and

    Bending Machine, Passenger Lift, Air Compressor, Concrete Mixer just to name a few. There

    are a total of 33 different types of such plant and equipment that are being used by the

    project. Exhibit B.

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    MATERIALS

    The Telecom tower is using approximately over a 100 different types of materials. The

    materials include steel, wood, porcelain tiles, fittings and fixtures, and even carved wood and

    Islamic pattern jail, etc.

    A major problem that arises in projects is the use of low quality, short life materials that

    eventually cause severe problems later like seepage and leakage in walls and ceilings, fittings

    that either break quickly or do not fit well, leaky pipes and bad electric wiring etc.

    Once the project is complete the problems start to sprout one by one. These are not only

    difficult and costly to resolve later but also pose serious life threats. Electric wiring can cause

    shortages and eventually fires as witnessed by a building Shaeed-e-Millat very near to the

    Telecom Tower under construction. The lesson learnt by such projects is that it is better to

    spend money on materials and specialized workers in their field earlier, than to wait for a

    catastrophe to happen later.

    Many high quality suppliers including BERGER (Robbialac), ICI, Ittehad Steel

    Islamabad,Pak Steel Islamabad, RAK (Ceramics), Izhar Construction (Pvt)Ltd, Jamal Pipes,

    Fisher, RAK (Ceramics) are engaged so that a high quality standard be maintained as regards

    the materials, to avoid problems later. Exhibit B.

    2.4MONITORING PROGRESS

    PERIOD SEP 2007-SEP2008

    As the project initiated, the time and cost estimates were kept conservative. As shown in the

    Annexure C, the value of Actual Work Accomplished was more than the Planned value of

    work for the year 2007-2008. The reasons can be traced back to several factors,

    Conservative planned value estimation. Actual value of work accomplished could also be more than the planned value

    because of wrong estimation of costs.

    Cost estimation is tedious task and should be done with attention to detail. The actualvalue of work done is more due to undermined cost estimation.

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    The following activities could be tracked for the actual cost incurred in the period 2007-2008;

    Mobilization Plan Contractor Camp and Facilities Engineer/employee Site Office & transportation construction equipment at site tower crane at site framework at site granular fill material masonry block electrical conduits water proofing material cements reinforcement steel safety measures for excavation underground tank base slabs underground tank walls concrete class in beams and slabs concrete class in retaining walls Concrete class in ramp and stair

    concrete class in shear wall and columns underground tank top slab Water Supply Pipes & Fitting Storm Drainage Pipes & Fitting Fire Protection Pipes & System Water Proofing to R/wall Exterior BackFill around Basement Block Masonry Work Except Hold Areas

    PERIOD OCT 2008-SEP 2009

    The planned value September 2008 to April 2009 was below actual value of work

    accomplished. This can again be attributed to conservative estimates of time and cost.

    However the actual work accomplished was below planned work for the remaining period of

    (Basement level 1 to 4 )

    (Ground floor to Floor 5)

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    2008. When we asked them about the reason for this lag, they told us that estimates could be

    wrong as well. However we did manage to track the distinct activities performed during this

    time period. These include;

    Wooden and steel doors Water proofing Back filling Sand filling and lean concrete Terrazzo tile carpentry and joinery works plaster works external faade works painting floor and wall finishing structural steel works (Bracing Systems) Aluminium composite material panelling Aluminium works and structure gazing Tube Well installation Fence and gate

    concrete class in beams and slabs

    concrete class in retaining walls Concrete class in ramp and stair concrete class in shear wall and columns

    Fire Protection Pipes & System Terrazzo tile carpentry and joinery works plaster works external faade works Painting Embedded Steel Parts fixing Cement Sand Plaster Except Hold Areas Earthing System Pits

    (Floor 6 to 24)

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    Drain Trenches Sanitary Fixtures & Fittings Bath Room Fitting & Accessories Swerage pipes Sanitary Drainage Pipes Hot Water Boiler System Flooring in Basement Paint Work Except Hold Areas Steel, F/Resistant, Alum and Wooden Joinery Work Wall Skirting/Dado in speicified areas Block Masonry, Plaster and Paint Work Hold Areas Block Masonry Work Except Hold Areas Embedded Steel Parts fixing Cement Sand Plaster Except Hold Areas Tiles and Vanity top work in Toilets(Cer,Grnt) Block Masonry, Plaster and Paint Work Hold Areas Resistant, Alum and Wooden Joinery Work Terrazo Flooring in specified areas Paint Work Except Hold Areas Wall Skirting/Dado in speicified areas Floor Tiles in Lobby (Porclain) Tile Work (Marble) & H/Rail in Staircase

    PERIOD OCT 2009-SEP 2010

    We see in the figure, that the difference between planned and actual work done can be due to

    numerous factors for this period. These include;

    Soaring high inflation rate, around 14%

    Increased minimum wage level for labor Continuous load shedding owing to increase in operational costs due to generators

    The actual and planned value could be tracked to the following activities;

    concrete class in beams and slabs(Floor 1 To 10)

    Ground Floor To

    10th

    Floor

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    concrete class in retaining walls Concrete class in ramp and stair concrete class in shear wall and columns Plumbing Machinery Earth work & Manhoes Swerage pipes Floor Tiles in Lobby (Porclain) Tile Work (Marble) & H/Rail in Staircase structural steel works (Bracing Systems) Aluminium composite material panelling W/Proofing and Development of Green Areas Tile Work (Marble) & H/Rail in Staircase

    Block Masonry Work Except Hold Areas Embedded Steel Parts fixing Cement Sand Plaster Except Hold Areas Tiles and Vanity top work in Toilets(Cer,Grnt) Block Masonry, Plaster and Paint Work Hold Areas Resistant, Alum and Wooden Joinery Work Terrazo Flooring in specified areas Paint Work Except Hold Areas Wall Skirting/Dado in specified areas Floor Tiles in Lobby (Porclain) Tile Work (Marble) & H/Rail in Staircase

    Floor 11 To 24

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    2.5PROJECT LIFE CYCLE

    Figure 1: Project Life Cycle

    INITIATION

    The primary participants in the initiation phase of the project life cycle was the project

    sponsor i.e. Pakistan Telecommunication Employees Trust (PTET). During this phase the

    company identified the scope of the project and also identified the supervisor/ consultant for

    the project i.e. NESPAK. Also during the initiation phase, the major contractual agreements

    were signed with the contractors. These included agreements with Mechatech for HVAC and

    mechanical works, Izhar Constructions for civil works and Siemens Pakistan for

    Electrification works of the project. The designing work was performed by NESPAK during

    this phase. As shown in the figure above, the stake of PTET is highest in this stage because

    choosing the right partners in the initial phases is a pre requisite for project success.

    Initiation

    Planning

    Execution

    Closing

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    PLANNING

    During this phase, the consultant/ supervisor, in collaboration with the sponsor, arranged

    meetings with the all the contractors to which the project work was outsourced. All the

    contractors chalked down the major suppliers for successful completion of the project. The

    project scope was further elaborated and time and cost estimates were included. Project Time

    Management was identified as a major area. Since the selection of suppliers is directly related

    to the timely and cost effective completion of the project, the contractors were given ample

    authority to choose vendors based on their own preferences. The resource requirement for the

    project was determined during the planning phase. Development of work breakdown

    structure, responsibility assignment matrix also took place during this phase.

    EXECUTION

    During this phase of the project life cycle, actual work is carried out. Project status reports are

    a major output of this phase. Also during the execution phase, the actual value of work is

    compared with the planned value of work. First of all base line is set against which the

    performance is monitored. (Refer to figures for progress during the period 2007-2010).

    During the execution phase, the project managers saw that there were potential cost overruns.

    And there fore the actual value of work lagged behind the planned value by a considerable

    portion.

    CLOSING

    The project has not yet reached the closing stage.

    MONITORING AND CONTROL

    Monitoring and control regarding the project progress has been one of the crucial activities.

    Since the project entails the work of three contractors, it has been a huge responsibility on the

    consultants part to ensure the timely collaboration of all three sub-contractors. Moreover

    when time management is emphasized as an important goal of the project objective,

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    monitoring and control becomes all the more critical. the contractors, when asked about the

    delays in the project schedules, put the blame on the supervisor i.e. NESPAK, that it has not

    maintained a strict control on project co-ordination and not established proper

    communication channels between itself and the sub-contractors.

    STAKEHOLDERS

    Figure 2: Key Stakeholders

    TelecomTower

    Contractors

    Consultant

    Owner

    Public atlarge

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    OWNER

    The owner of the project is Pakistan Telecommunication Employees Trust. The maximum

    stake in this case would be of owners since the project demands a high capital investment.

    CONSULTANT

    Pakistan Telecommunication Employees Trust has appointed NESPAK as its consultant. the

    major responsibilities of NESPAK in this case include the following;

    Detailed design Construction supervision of Telecom Tower

    Since the NESPAK is playing the role of a project co-ordinator between the three contractors,

    its stakes are high throughout the project from initiation to execution. NESPAK should

    closely monitor and control the cross integration of contractors.

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    The following table summarizes the stakes of the different stakeholders over the life of the

    project. 5 are for the highest amount of stake and 1 being the lowest.

    Stake Holder Initiation Planning Execution Closing

    PTET 4 5 5 5

    NESPAK 3 4 3 4

    Seimens 2 1 1 1

    MechaTech 1 2 2 2

    Izhar 5 3 4 3

    Table 13: Stake Holders Influence over the project life cycle

    The graphical representation is given in Annexure D.

    2.6PROJECT RISK MANAGEMENT

    The likeability of the risk occurring event is reducing by adopting the strategy of avoiding

    risk from taking place. Although the probability cant be made 100% still it can be reduced to

    a negligible level. This is done by choosing the most reputable suppliers in every category.

    Following table shows the list of suppliers;

    RAW MATERIAL NAME OF SUPPLIER

    Steel Pak Steel Islamabad, Ittehad Steel, Fazal Steel

    Waterproofing (Flexocrete) MGC Flexo-Crete from MGC Lahore

    Waterproofing (Bitumat Membrane) Bitumat Polyflex From Bitumat Company

    Termite Proofing Agenda

    P.V.C WATER STOPPER Decora

    Water proofing concrete Admixture Plastocrete N (Sikka)

    Corner Edge Guard City Steel Industries Lahore

    Water proofing agent for concrete. Penetron

    PVC Conduit for electrical works Popular Pipes

    Water Stopper Decora

    Water Proofing Treatment Hewkel UAE

    Concrete Repair work Fosroc

    Construction Equipment Belles Construction Equipment

    Curing Compound Ultra Berdex Construction Chemical

    Granular Fill Izhar Construction (Pvt)Ltd.

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    3.INTEGRATION OF

    THEORETICAL FRAMEWORK

    INTO PRACTICAL

    PERSPECTIVE

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    3.1TIME PERIOD

    BASELINE GANTT CHART

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    For pasting Gantt Chart

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    For pasting Cost Schedule Charts

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    3.3ORGANIZATIONAL CULTURE

    The above mentioned is an organogram of the organization. It can be seen that the

    organization hierarchy is quite simple and does not become a barrier in communication

    between the top most level and the lowest level. There are also no confusions in the role of

    each employee as the job description of every employee is very clear.

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    The employees working at the site adhere to the core cultural ideology of the parent

    organization i.e. fulfillment of commitment at every cost. This essentially means that the

    parent organization, Izhar Construction, believes that they should provide the promised

    quality at the promised time, whatever the circumstances maybe. This thinking can also be

    clearly seen in the working of all employees as they also believe that it is individual projects

    as these that make up the overall reputation of the organization. All in all, it is a progressive

    yet well defined culture that is prevalent at the site.

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    4.FINDINGS &ANALYSIS

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    FINDINGS

    After conducting a thorough research through site visit as well as analysis of the given

    material our group has reached the firm understanding that the project i.e. Telecom Towers

    is being constructed as per the original schedule made up by the contractor, Izhar

    Construction. Such a possibility, although quite rare in our geographical environment, proves

    the expertise of the planning engineers in their field. Since the beginning of the project, there

    have been quite a lot of national and local disasters which could have become large

    impediments in the ongoing work. However, the situation on ground proves otherwise as the

    project is going on according to the plan.

    The project progress on the cost horizon, however, is not as impeccable. While maintainingan uncompromising position on the time schedule, the company had to forego the cost

    advantage. Resultantly, the contractors planned budget overshot by more than 30 % (Exact

    figure not provided by company officials).

    ANALYSIS

    One of the primary reasons for this cost overshoot (for maintaining the appropriate time) can

    be attributed to the lack of communication among the different partners of the project. As

    has already been explained above, the project has been divided among three major

    contractors. While questioning the administration, we found out that there was a total lack of

    coordination between the three. Any problem or activity that had to be jointly worked upon

    by them would have to be referred to their consultant, NESPAK, who took days if not weeks

    to formally negotiate the issue. As a result of this lack of on-site coordination there have

    been quite a lot of delays. To cover for lost time, Izhar Construction has to spend more

    money to complete the task on time.

    The on-going issue of security in the country can also be blamed for the increased cost. As a

    result of security alerts, the entry of vehicles carrying the law materials has become restricted

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    5.RECOMMENDATIONS

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    A study of the whole project has enabled our group to gain a useful insight into the working

    of the primary organization under concern i.e. Izhar Construction and the project that they are

    currently working on i.e. Telecom Towers. Consequently, our group has come up with a few

    recommendations both for the ongoing project as well as the organization working on it

    so that there are as little as possible loopholes in the entire project management process. The

    recommendations are as follows:

    The consultant should ensure smooth, effective and timely communication betweenthe three major stakeholders of the project i.e. Izhar Construction, Siemens and

    Mechatech. Such a step would greatly reduce the time spent in passing through the

    currently cumbersome communication process.

    Since Izhar Construction is a major construction project company with plenty ofsimultaneous projects, they should strive to obtain cost effective construction

    technology that is also less prone to make mistakes than the currently high human

    involvement factor.

    The company should try to introduce skill up-gradation programs for the lower stafflike masons etc. to motivate as well as enhance their productivity.

    Instead of relying on generalists to complete different kinds of projects, the companyshould also try to maintain a team of specialists for each construction category e.g.

    high rise buildings. Initially such specialized teams may only be formed for the oft

    repeated projects.

    To mitigate the losses incurred through inflationary trends, the organization shoulduse hedging tools to safeguard itself from sudden price changes.

    Given the fast changing trends over the world, Izhar construction should try to reducewastage as well as polluting their environment, so as to qualify as a green-

    company. Even though this may seem a bit strange in our country at this time, but

    given the fast changing dynamics it needs to be understood that environment friendly

    companies will be preferred more in the future. This becomes all the more valid for

    large groups like Izhar which have the ability to undertake international projects too.

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    ANNEXURES

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    REFERENCES

    RESOURCE PERSON

    Engr. Bilal ArshadAsst. Planning Engineer, Izhar Construction (PVT) Ltd. currently positioned at PTET

    Telecom Tower, Islamabad.

    Contact: 042-111323111

    ACADEMIC RESOURCES

    Project Management 4th Edition by Clifford F. Gray and Erik W. Larson Applied Software project management, ORielly, Andrew Stellman and Jennifer

    Greene, Chapter 3 Estimation

    WEB RESOURCES

    http://pmbook.ce.cmu.edu/02_Organizing_For_Project_Management.html http://en.wikipedia.org/wiki/Project_management http://www.ajithn.com/study/Activity%20Resource%20Estimating.htm,PMBOK http://www.jitscotland.org.uk/toolkits/implementing-telecare-an-action-

    guide/planning-to-implement/assess-resource-requirements/

    1 http://www.visitask.com/project-life-cycle.asp http://en.wikipedia.org/wiki/Schedule_%28project_management%29 1 H.L. Gantt, Work, Wages and Profit, published by The Engineering Magazine, New

    York, 1910; republished as Work, Wages and Profits, Easton, Pennsylvania, Hive

    Publishing Company, 1974

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    ANNEXURE A

    TELECOM TOWER CIVIL& PLUMBING WORKS

    Early Start Early Finish

    30-Aug-07 26-Sep-10

    GENERAL 30-Aug-07 26-Sep-10

    CONTRACTUAL CORRESPONDENCE 30-Aug-07 5-Sep-07

    LETTER OF ACCEPTANCE 30-Aug-07 30-Aug-07

    CONTRACT AGREEMENT 5-Sep-07 5-Sep-07

    ENGINEER'S OBLIGATION 30-Sep-07 26-Sep-10

    ENGINEER'S NOTICE TO COMMENCE 30-Sep-07 26-Sep-10

    MOBILIZATION 1-Oct-07 2-Oct-07

    MOBILIZATION PLAN 1-Oct-07 2-Oct-07

    ARCHITECTURAL WORKS 27-Jan-08 10-Aug-09

    CONSTRUCTION WORKS 22-Oct-07 16-Sep-10

    BASEMENT STRUCTURE 22-Oct-07 30-May-09

    SUPER STRUCTURE 4-Jun-08 28-Jul-09

    EXTERNAL FACADE WORKS 6-Dec-08 15-Aug-10

    PLUMBING WORKS 18-Mar-08 16-Sep-10

    Table 15: Project Schedule

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    ANNEXURE B

    MAN POWER (REGULAR STAFF)

    Sr.No. Designation Strength

    1 Project Manager 12 Planning Engineer 1

    3 Construction Manager 1

    4 Safety Engineer 1

    5 Site Manager / Account Officer 1

    6 Site Engineers 4

    7 Asst.Planning Engineer 1

    8 Sr.Quantity Surveyor 1

    9 Quantity Surveyor 1

    10 Surveyor 1

    11 Safety Supervisor 2

    12 AutoCAD Operator 1

    13 Forman Mechanical 1

    14 Purchaser / Camp Boss 1

    15 Accountant 1

    16 Lab Tech. 3

    17 Store Keeper 1

    18 Passanger Lift Operator 1

    19 Shuttering Forman 1

    20 Plumbing Supervisor 1

    21 Dispensor 1

    22 Asst. Store Keeper 2

    23 Asst. Supervisor 6

    24 Asst. Surveyor 2

    25 Asst. Accountant & Admin 1

    26 Asst. Q.S 1

    27 Asst. to P.M 1

    28 Time Keeper 2

    29 Office Boy 4

    Total 46

    Table 16: Manpower Regular Staff

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    LABOUR DAILY

    Sr.No. Designation Strength

    1 Carpenter Foreman 2

    2 Carpenter 25

    3 Khalasi Foreman 1

    4 Khalasi 35

    5 Steel Fixing Foreman 1

    6 Steel Fixers 4

    7 Mason 58

    8 Surveyor Helper 4

    9 Fab /Welder 2

    10 Tower Crain Helper 1

    11 Tower Crain Rigger 2

    12 Fitter 4

    13 Crain Operator 2

    14 Asst.Mechanic 2

    15 Loader Operator 1

    16 Loader Helper 1

    17 Tractor Driver 2

    18 T.M Helper 1

    19 Plant Operator 1

    20 Plant Helper 1

    21 Pump Operator 1

    22 Electrician 2

    23 Lab Asstt. 2

    24 Mics. 25

    25 Driver 4

    26 Generator Operator 2

    27 Store Helper 1

    28 Labour Mate 4

    29 Labour 85

    30 Security Guard 21

    31 Cook 3

    32 Cook Helper 9

    33 Dry Cleaner 1

    34 Office Boy 5

    35 Sweeper 5

    Total 320

    Table 17: Labor daily

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    PLANT & EQUIPMENT

    Sr.No. EQUIPMENT CAPACITY Nos.

    1 Batching Plant (Standby) 30 M3 / HR. 1

    2 Crane (Tower) H=140 M,B=60 M,C=08 TON, 1

    3 Power Genrator 100, 175,190 KVA, 3

    4 Water Browser 5000 LITERS 2

    5 Steel bar Cutting and Bending Machine UP TO 40 MM DIA 2

    6 Passenger Lift 2000 KG+2000KG 1

    7 Air Compressor 1 HEAVY,1 LIGHT 2

    8 Shovel?loader/Backhoe LARGE (1 M3) 1

    9 RMD-QuickForm System Form 2,000 SFT,

    10 Scaffolding Pipes 2,34,863 RFT

    11 Tractor Trolley 1

    12 Welding Machines 5

    13 Vibrator (Petrol and Elect) 8

    14 Plate Compactor/Roller 3,2

    15 Small Dumper 1

    16 Material Hoist 2

    17 Concrete Mixer 3

    Total 33

    Table 18: Plant and Equipment

    MATERIAL SUBMITTALS

    Sr.No. MATERIAL MANUFACTURE/SUPPLIER

    1 Steel Ittehad Steel Islamabad,Pak Steel

    Islamabad.

    2 Rebar Grout Material FIS EM with rebars

    3 Waterproofing (Flexocrete) MGC Flexo-Crete from MGC Lahore

    4 Waterproofing (Bitumat Membrane) Bitumat Polyflex

    5 Termite Proofing Agenda

    6 Admixture Plastiment P-264 (Class B )

    Fosroc,Silkament 520BA (Class A1)

    7 P.V.C WATER STOPPER Decora

    8 Water proofing concrete Admixture Plastocrete N (Sikka)

    9 Corner Edge Guard City Steel Industries Lahore

    10 Mix Design of Conc. A-1 As Recommended (CWO

    Rawalpindi) UET Taxila

    11 Mix Design of Conc. B HRL Mix Design

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    12 Penetron- Water proofing agent for

    concrete.

    Penetron

    13 PVC Conduit for electrical works Popular Pipes

    14 Water Stopper Decora

    15 Water Proofing Treatment Hewkel UAE

    16 Concrete Repair work Fosroc

    17 Construction Equipment Belles Construction Equipment,(1)

    Easyscreed (2)Bigblue

    18 Curing Compound Ultra Berdex Construction Chemical

    19 M.S. Plate for Steel Stair Izhar Construction (Pvt)Ltd.

    20 Granular Fill Izhar Construction (Pvt)Ltd.

    21 UPVC Class D Pipe Popular Pipes

    22 UPVC Soil,Waste & Vent Pipes Dadex

    23 PPR cold drinking & hot water Dadex

    24 Fan Box Popular

    25 Bronze Gate Valves KITZ Japan

    26 G.I Fitting H.E.China

    27 Plastron wall primer,Emamel BERGER (Robbialac)

    28 Porcelain Tile RAK (Ceramics)

    29 M.S Plate + Angle Izhar Construction (Pvt)Ltd.

    30 M.S Grating Cover with Frame Izhar Construction (Pvt)Ltd.

    31 G.I Pipe Sch.40 Jamal Pipes

    32 Hanger ,Fixer & Supports Horizontal Fisher

    33 Matt finished ceramics tile RAK (Ceramics)

    34 Water proofing of water tank Ultra USA

    35 Floor Hardener Ultra Construction Chemical,s Pvt

    Ltd.

    36 Expanded Metal + Corner Bead Izhar Construction (Pvt)Ltd.

    37 Bath room fittings M/s KLUDI RAK

    38 Plastic Emulsion Paint ICI,DULUX

    39 Steel door United Associates

    40 Wooden door with frame of deodar wood Izhar Construction (Pvt)Ltd.

    41 Terrazo Tile Ajaibat-e-Sung

    42 1/2" th Thermopore Sheet Izhar Construction (Pvt)Ltd.

    43 Expansion Joint (Flexible rubber joint) TOZEN / JAPAN

    44 Granite slabs IQRA

    45 Bottle Trap with Union (Model # 28920 ) GROHE

    46 Sink Mixer Eurosmart Wall Type (Model

    # 32482)

    GROHE

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    ANNEXURE C

    PLANNED VS ACTUAL OCT 09-SEP 10

    Month/

    Year

    Actual W. Done

    (Monthly)

    Actual W. Done

    (Cumulative)

    Planned

    (Monthly)

    Planned

    (Cumulative)

    Oct-09 16.39 673.45 60.19 838.16

    Nov-09 13.7 687.15 70.64 908.8

    Dec-09 15.6 702.75 61.06 969.86

    Jan-10 8.6 711.35 51.92 1021.78

    Feb-10 10.7 722.05 34.39 1056.17

    Mar-10 9.8 731.85 29.66 1085.83

    Apr-10 22.79 1108.62

    May-10 13.92 1122.54

    Jun-10 12 1134.54

    Jul-10 14.43 1148.97

    Aug-10 14.21 1163.18

    Sep-10 0.85 1164.03

    Table 20: Planned Vs Actual Oct 09- Sep 10

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    Figure 4: Planned Vs Actual Oct 09- Sep 10

    PLANNED VS ACTUAL OCT 08-OCT 09

    Month/

    Year

    Actual W. Done

    (Monthly)

    Actual W. Done

    (Cumulative)

    Planned

    (Monthly)

    Planned

    (Cumulative)

    Oct-08 28.12 354.84 29.18 322.28

    Nov-08 41.43 396.27 36.26 358.54

    Dec-08 29.09 425.36 32.75 391.29

    Jan-09 38.89 464.25 42.7 433.99

    Feb-09 35.95 500.2 36.26 470.25

    Mar-09 34.71 534.9 48.9 519.15

    Apr-09 28.96 563.87 45.68 564.83

    May-09 26.51 590.38 47.24 612.07

    Jun-09 30.91 621.29 43.89 655.96

    Jul-09 20.16 641.45 37.77 693.73

    Aug-09 10.43 651.88 38.32 732.05

    Sep-09 5.18 657.06 45.92 777.97

    Oct-09 16.39 673.45 60.19 838.16

    Table 21: Planned Vs Actual Oct 08- Oct 09

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    Figure 5: Planned Vs Actual Oct 08- Oct 09

    PLANNED VS ACTUAL OCT 07-OCT 08Month/

    year

    Actual W.

    Done

    (Monthly)

    Actual W. Done

    (Cumulative)

    Planned (Monthly) Planned (Cumulative)

    Oct-07 2.28 2.28 2.42 2.42

    Nov-07 14.86 17.14 9.43 11.85

    Dec-07 11.94 29.08 12.2 24.05

    Jan-08 18.07 47.15 21.11 45.16

    Feb-08 30.63 77.78 29.82 74.98

    Mar-08 37.91 115.69 31.84 106.82

    Apr-08 34.17 149.86 34.59 141.41

    May-08 47.32 197.18 27.27 168.68

    Jun-08 22.49 219.67 21.74 190.42

    Jul-08 27.21 246.88 30.93 221.35

    Aug-08 33.28 280.16 37.09 258.44

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    ANNEXURE D

    Figure 7: Graphical representation of stakeholder influence