PRODUCT COMPLIANCE · PRODUCT COMPLIANCE This product ... 6 Introduction 10 Installing the iT500RX...

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Transcript of PRODUCT COMPLIANCE · PRODUCT COMPLIANCE This product ... 6 Introduction 10 Installing the iT500RX...

Page 1: PRODUCT COMPLIANCE · PRODUCT COMPLIANCE This product ... 6 Introduction 10 Installing the iT500RX Receiver 18 Installing the iT500 Thermostat 20 Pairing the iT500 System Units for
Page 2: PRODUCT COMPLIANCE · PRODUCT COMPLIANCE This product ... 6 Introduction 10 Installing the iT500RX Receiver 18 Installing the iT500 Thermostat 20 Pairing the iT500 System Units for

iT500 User Reference Manual2

PRODUCT COMPLIANCE

This product complies with the essential requirements of the following EC Directives:

• Electro-Magnetic Compatibility Directive 2004/108/EC

• Low Voltage Directive 2006/95/EEC

• EC Marking directive 93/68/EEC

SAFETY INFORMATION

These instructions are applicable to the Salus Controls model stated on the front cover of this manual only,

and must not be used with any other make or model.

These instructions are intended to apply in the United Kingdom only, and should be followed along with any

other statutory obligations - if you are in any doubt, please contact the Salus Controls technical helpline.

This accessory must be fitted by a Competent person, and installation must comply with the guidance

provided in the current editions of BS7671 (IEE Wiring Regulations) and Part ‘P’ of the Building Regulations.

Failure to comply with the requirements of these publications could lead to prosecution. Always isolate the

AC Mains supply before opening or removing the unit from the wall or wall box.

Please leave these instructions with the end user where they should be kept in a safe place for future

reference.

PLEASE READ THIS INSTRUCTION MANUAL BEFORE USING THE EQUIPMENT.

THIS INSTRUCTION MANUAL MUST BE RETAINED FOR FUTURE REFERENCE.

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iT500 User Reference Manual 3

4 INTRODUCTION

4 Features

5 GETTING STARTED

5 In the Box

5 Optional Equipment

6 INSTALLATION

6 Introduction

10 Installing the iT500RX Receiver

18 Installing the iT500 Thermostat

20 Pairing the iT500 System Units

for the First Time

21 Installing the iTG500 Gateway

22 Installing an iT300

Temperature Sensor

Transmitter (optional)

23 CONTROLS AND DISPLAY

23 iT500 Thermostat Keypad and

Display

25 iT500RX Receiver Controls

26 INSTALLATION

PROGRAMMING

26 Installation Setup Mode

26 Entering Installation Setup

Mode

27 Selecting the System

Configuration

28 Select Heating or Cooling

Mode

29 Select Temperature Units

29 Set the Time Zone

31 Turning Daylight Saving Time

On or Off

33 PAIRING THE iT500 AND

iT300 WITH THE iT500RX

33 Pairing the iT500 Thermostat

with the iT500RX Receiver

35 Pairing an iT300 with the

iT500RX Receiver (optional)

37 Registering your iT500 Online

40 Download the Smartphone

App

43 USER PROGRAMMING

43 Program Times and Setpoint

Temperatures

45 Default Program Schedules

46 Control using the PC or

Smartphone App

51 Local Control using the

iT500TR Thermostat

59 Override Central Heating Zone

Settings

61 Override Hot Water Settings

64 Other Overrides

65 Frost Protection

65 Lock and Unlock the Keypad

66 OTHER INFORMATION

66 Low Battery Indication

66 Battery Installation or

Replacement

67 Resetting the iT500

Thermostat

68 Firmware Updates

69 TECHNICAL SPECIFICATIONS

69 Operating Environment

69 iT500 Central Thermostat

70 iT500RX Thermostat Receiver

70 iTG500 Gateway

71 iT300 Temperature Sensor

Transmitter

CONTENTS

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iT500 User Reference Manual4

INTRODUCTIONThank you for choosing the Salus iT500 Series of Internet enabled programmable heating/cooling controls.

We hope that your purchase will give you many years of active and trouble-free service.

This equipment can replace an existing domestic central heating and hot water programmable controller and

thermostat or can control a completely new installation.

It is estimated that using a programmable thermostat can save up to 20% of the energy used by a traditional

installation.

The equipment can be used without the Gateway unit. In this case the battery powered central Thermostat

unit will communicate only with the Thermostat Receiver and cannot be accessed remotely.

Features

• Access and control your heating and hot water system via the internet using a smartphone or computer

• Programmable using your smartphone or computer

• Secure and energy efficient

• Three system and display configurations

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iT500 User Reference Manual 5

GETTING STARTED

In the Box

The iT500 Thermostat - replaces your fixed hardwired thermostat and

also the timer or programmable part of your heating controller. This unit

communicates with the iT500RX Receiver. It can be located anywhere in your

home as it is portable and battery powered.

Includes: 2 x AA Alkaline Batteries.

The iT500RX Receiver - replaces the switching part of your timer or heating

controller that is hardwired to your boiler, pump and 3-way valve. It allows for

manual override in the event of failure of your iT500 Thermostat unit.

The iTG500 Gateway - connects to your router and enables you to control

your central heating and hot water controls from outside of your home, via a

smartphone or computer.

Includes: 12V Power Supply and Ethernet Cable

Optional Equipment

The iT300TX Temperature Sensor Transmitter - replaces the second

hardwired thermostat in a two zone heating system. It can be located in

any part of the zone as it is portable and battery powered, can also be wall

mounted.

Purchased separately.

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iT500 User Reference Manual6

INSTALLATION

Introduction

The iT500 Thermostat and the iT500RX Receiver are designed to replace the programmer and wired

thermostat in a traditional domestic heating arrangement.

The equipment can be configured to control the following arrangements:

• Heating only, 1 zone

• Heating only, 2 zones

• Heating plus hot water

The system can be remotely controlled, via the internet, by connecting the system to your wireless router.

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iT500 User Reference Manual 7

Two Heating Zone Arrangement

In this arrangement, the two outputs on the iT500 Thermostat Receiver are used to control two zone heating

valves.

The temperature in Zone 2 is controlled by the addition of an iT300 Temperature Sensor Transmitter, placed

in the zone.

Boiler

iT500TR iT500RX

iT300TX

Zone 2

Zone 1

UPSTAIRS

RADIATORS

DOWNSTAIRS

RADIATORS

iT500TR

DO

RA

T300TX

U

RA

iT500RX

e 1

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iT500 User Reference Manual8

Heating plus Hot Water Arrangement

This is the arrangement for installing an iT500 based control system with a single heating zone and hot water.

The iT500RX Receiver is hardwired to the heating and water system components.

The iT500 Thermostat is connected wirelessly to the iT500RX Receiver.

Hot

Water

Tank

Boiler

iT500 iT500RX

ALL RADIATORS

iT500

ALL RL

iT500RX

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iT500 User Reference Manual 9

Connection to the Internet

To control the system via your smartphone or a remote computer, the system can optionally be connected to

the Internet. The iT500 Thermostat is connected to your existing broadband router, using the iTG500

Gateway.

iT500

Internet

iTG500

Router

iTG500

Rou

iT500

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iT500 User Reference Manual10

Installing the iT500RX Receiver

Replacing an Existing Programmable Controller with the iT500RX Receiver

1. Turn off the electrical power to your appliance.

Caution: Ensure that the electrical supply to the appliance has been isolated. Failure to completely

isolate the appliance could cause personal injury by electric shock and possible damage

to equipment.

Remove the cover from the existing programmable controller.

2. Note down the wiring sequence and the cable colours connected to the terminals within the electrical

box.

3. Disconnect the wires from the existing programmable controller terminals and remove.

Note: Providing the existing programmable controller was mounted using a standard electrical box, the

iT500RX Receiver will finally mount back onto this.

4. Loosen the screws at the bottom of the receiver unit, unclip the front of the unit and fit the back of the

receiver unit to the wall using the fittings supplied.

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iT500 User Reference Manual 11

5. Connect the wires in the electrical box to the terminals of the iT500RX Receiver in the correct sequence.

See the wiring diagram later on in this section.

6. Once the wiring has been completed, position the iT500RX Receiver over the electrical box fixing holes.

Carefully position any wiring back into the electrical box and secure the iT500RX Receiver using the

existing screws.

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iT500 User Reference Manual12

Installing in a New Heating Installation

Install a new electrical box and connect the wires as detailed in the wiring diagrams below.

Volt Free - Combination Boiler

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iT500 User Reference Manual 13

230V Switching - Combination Boiler

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iT500 User Reference Manual14

2 x CH Zones - Volt Free Combination Boiler

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iT500 User Reference Manual 15

230 V Switching - S Plan

230V

230V

230V BOILER

230

BOILER

230

Permanent

230V

2C

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iT500 User Reference Manual16

2 x CH Zones - 230 V Switching Combination Boiler

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iT500 User Reference Manual 17

230 V Switching - Y Plan

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iT500 User Reference Manual18

Installing the iT500TR Thermostat

The iT500 Thermostat is portable and can be located anywhere, providing it is within range of the iT500RX

Receiver.

If necessary, install the batteries in the iT500 Thermostat (see Battery Replacement).

Fit the wall mounting bracket and clip the Thermostat to the wall, as follows:

1. Attach the wall mounting bracket to a suitable wall using the fittings supplied and the built in level.

Note: For best results mount the iT500 Thermostat 1.5m from ground level.

2. After first ensuring that the bracket is secure, clip the iT500 Thermostat into place by aligning the recess

on the back of the unit to the bracket and clipping into place.

3. Once clipped into place, ensure the unit is securely seated on the bracket.

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iT500 User Reference Manual 19

Alternatively, position the iT500 Thermostat on a flat surface, using the stand provided.

Simply clip the clear stand supplied separately into the back of the unit.

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iT500 User Reference Manual20

Pairing the iT500 System Units for the First Time

Once the iT500 Thermostat and the iT500RX Receiver are physically installed, the two units need to be ‘paired’.

Pairing allows the two devices to recognise each other and to communicate wirelessly.

When powering on the iT500TR Thermostat for the first time, the Thermostat will go through the sequence

of screens shown below and automatically try and pair by searching for the strongest signal from an iTG500

Gateway.

The units attempt to pair for 10 minutes and during this time, the icon will flash. Pairing should take

approximately 20 seconds.

If the pairing is successful, the icon is turned on all the time.

If the pairing fails or times out, the icon will disappear and the system will retry later.

OTA (Over the Air) Software

Revision Number

All Display Icons

iT500 Software Revision

Number

Home Screen

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iT500 User Reference Manual 21

Installing the iTG500 Gateway

Connecting to your Router

Using an RJ45 cable, connect the Gateway to your router (connected to the internet), connect the supplied

power cable to the Gateway and plug it into the 230V power supply. When all the connections are completed,

turn on the power supply. This is the first step in enabling you to control your central heating from outside of

your home using your mobile phone or a remote computer.

The light on the router will flash red when it is first connected and setting up. When connected to the SALUS

Controls Server it will display a constant green light.

Note: Check that your router is allowing the gateway access to both incoming and outgoing connections.

See your router’s operation manual for details on security and TCP/UDP port settings.

1. The gateway requires a fixed IP address.

2. You require port 80 and 2165 UDP open.

3. Estimated use per month is 20mb.

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iT500 User Reference Manual22

Installing an iT300TX Temperature Sensor Transmitter (optional)

The iT300TX Temperature Sensor Transmitter is purchased separately. It is only used if your system supports

two central heating zones. The unit is portable and should be located in the area of your home heated by the

Zone 2 radiators.

1. Remove the battery cover on the back of the iT300TX.

2. Insert the 2x AAA batteries supplied into the iT300TX.

3. Replace the battery cover.

4. Attach the wall mounting bracket to a suitable wall using the fittings supplied.

5. Align the grooves on the back of the iT300TX and slide onto the bracket.

6. Once in place, ensure the unit is securely seated on the bracket.

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iT500 User Reference Manual 23

CONTROLS AND DISPLAY

iT500TR Thermostat Keypad and Display

Keypad

The Thermostat keypad provides six keys for configuring and setting your heating and hot water system.

These are virtual keys, areas of the capacitive screen. An internal reset key is also provided for resetting the

unit.

Short press to confirm selection

Short press to return to previous

screen or previous item. In Program

Mode, long press to return to home

screen without saving. In Manual

Override Mode, long press to return to

Auto Mode. In Auto Mode, long press to

enter OUT mode.

Long press to enter Setting Mode.

In Setting Mode, short press to make

changes or save changes.

Scroll up/down a menu.

Increase/decrease a setting

value. Single press advances

value by a single digit. Holding

rolls value sequentially..

Reset Key (internal) Restores factory presets. In Setting

Mode, press and hold to cycle through current settings.

Display ON

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iT500 User Reference Manual24

Display

Notes:

• Indicators change during programming, becoming displays of selectable options or setpoint indicators.

• The and icons are not used on this model.

Indicates

unit is in Setting

Mode.

Indicates

internet

connection is

active.

Low battery

warning symbol.

If flashing, very

low battery.

Zone 1 Heating indicator

Heating on indicator

Cooling on indicator

Zone 2 Heating indicator

Heating on indicator

Cooling on indicator

Hot Water indicator

Hot Water on indicator - qualified below:

ON Continuously on

1 On once a day from program 1 ON to program 3 OFF

AUTO Running in auto

OFF Continuously off

Indicates

wireless

communication

is active,

transmitting or

receiving.

Indicates

that the Holiday

override is

active.

Indicates that

the keypad is

locked. Press and together

to unlock.

Indicates Frost Protection is

active, heating is on.

Temperature indicator, current

ambient temperature displayed

Days of the week, current day only

displayed

Clock, with 12/24 hour clock indication.

Program number, active program displayed Operation indicator

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iT500 User Reference Manual 25

iT500RX Thermostat Receiver Controls

The iT500RX provides manual control of the system in the event that the wireless connection fails.

Ch Aux Ch/Aux

Auto Manual Off

Auto - Manual - Off - switches

Auto -system controlled by

programs in iT500TR Control

Thermostat

Manual - system continuously on

Off - system continuously off

Ch - Aux - Ch/Aux - switches

Should be set to match controlled

system i.e.:

Ch -heating only, 1 zone

Aux - heating only, 2 zones

Ch/Aux - heating (1 zone) plus

hot water

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iT500 User Reference Manual26

INSTALLATION PROGRAMMING

Installation Setup Mode

The following installation setup options can be set:

1. System Configuration – One Central Heating Zone, Two Central Heating Zones or One Central Heating

Zone plus Hot Water.

2. Heating Mode or Cooling mode for the selected System Configuration.

3. Whether temperature is to be displayed in Centigrade or Fahrenheit.

4. The Time Zone setting, for example GMT, GMT+1 etc.

5. Whether or not Daylight Saving is on.

The default settings that the iT500 comes with are:

• One Central Heating Zone, Heating Mode, temperature in Centigrade, GMT, and DST turned on.)

Entering Installation Setup Mode

Unless the display is already on, press the Display ON button . The display then switches on with the Home

screen displayed.

Press and hold down both the Settings button and the Increase button together for two seconds. The

iT500 will then go into Installation Setup mode.

The first setting to be specified is the system configuration. While in Installation Setup mode, if this or any

other setting is already set the way you want, just press the Confirm button to accept that setting and go

to the next setup option.

For example, if the system configuration is already set to the required option, press the Confirm button to

step through to the Heating or Cooling mode selection option.

Press and hold to exit Installation Setup Mode and return to Normal mode at any time.

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iT500 User Reference Manual 27

Selecting the System Configuration

The first step is to select the system configuration, as follows:

1. When the iT500TX enters Installation Setup mode, the display changes to show the Zone 1 , Zone 2

and Hot Water icons flashing:

2. Press the button. The display then changes to show the flashing Zone 1 icon only:

3. Press the and buttons to cycle through the three different system configurations.

Once the required system configuration has been selected, other installation options may be selected, as

described next.

This is the indicator for the single central heating zone system

configuration. If this is the system configuration you want, press the

button again.

This is the indicator for the two central heating zones system

configuration. Press the button to select this system

configuration.

This is the indicator for the single central heating zone plus hot

water system configuration. Press the Confirm button to select

this system configuration.

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iT500 User Reference Manual28

Select Heating or Cooling Mode

You can now select whether heating or cooling is required for the system configuration you selected

previously.

1. Once a system configuration has been specified, the system configuration icon is displayed again, but this

time with the Heating mode indicator next to each icon:

This indicates that heating mode is selected. Press if this is the mode that you require.

2. If Cooling mode is required, press the button instead. The system configuration icons are then

displayed with the Cooling mode icon next to them:

Press to select Cooling mode.

or or

or or

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iT500 User Reference Manual 29

Select Temperature Units

After Heating or Cooling mode has been selected, you can select the units that temperatures will be

displayed in: (°C) or (°F). The screen displays the Centigrade unit by default:

Press if Centigrade is your preferred choice.

If you prefer Fahrenheit press or . The screen then displays the Fahrenheit unit:

Set the Time Zone

After the temperature units have been selected, you can select the appropriate time zone for your location

(see European Time Zones, below).

The display shows the default time zone (0):

Press or to select the required time zone.

• Press to select 0, 1, 2, 3, in sequence.

• Press to select 0, -1

Press .

Press .

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iT500 User Reference Manual30

European Time Zones

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iT500 User Reference Manual 31

GMT GMT +1 Hour GMT +2 Hours GMT +3 Hours

UK AUSTRIA BELARUS* RUSSIA *

IRELAND BELGIUM BULGARIA

PORTUGAL BOSNIA CYPRUS

ICELAND* CROATIA ESTONIA

CZECH REPUBLIC FINLAND

DENMARK GREECE

FRANCE LATVIA

GERMANY LITHUANIA

HOLLAND MOLDOVA

ITALY ROMANIA

LUXEMBOURG RUSSIA

MALTA TURKEY

NORWAY UKRAINE

POLAND

SERBIA

SLOVENIA

SPAIN

SWEDEN

SWITZERLAND

Note: The countries marked with * do not observe Daylight Saving Time.

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iT500 User Reference Manual32

Turning Daylight Saving Time On or Off

After the time zone has been selected, you may choose to turn Daylight Saving Time (DST) on or off.

The screen displays the default DST setting (ON):To set DST on, press .

To turn DST off, press the or buttons once. The screen then displays as follows:

Press to set DST off.

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iT500 User Reference Manual 33

PAIRING THE iT500TX WITH THE iT500RX and iT300

Pairing the iT500 Thermostat with the iT500RX Receiver

Press to return to home screen.

When the iT500TR Thermostat in Normal mode press

and together for two seconds.

The then flashes and then press .

Display shows the number “10”. This is the time in

minutes that the iT500TR transmits its wireless signal.

For the iT500 Thermostat and the iT500RX Receiver

to communicate wirelessly, they must be “paired” as

follows:

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iT500 User Reference Manual34

Pairing the iT500 Thermostat with the iT500RX Receiver

Using a paper clip, insert into the hole marked SYNC at the

bottom of the iT500RX Receiver.

The bottom switch will show a constant red light when the

iT500RX. Receiver is ready to pair.

When the iT500RX Receiver and the iT500 Thermostat are

powered and paired then the light will be green.

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iT500 User Reference Manual 35

Flashing blue light indicates a heat call/Hot water call.

FAILSAFE MODE: In the event of RF signal loss, your system

will be switched on for 4 minutes, then off for 11 minutes. If

you want to disable FAILSAFE MODE when RF link has been

lost then move the slide switch on the iT500RX to either the

manual or off position.

NOTE: Please go through pairing sequence again if the

switch goes orange.

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iT500 User Reference Manual36

Pairing an iT300 with the iT500RX Receiver (optional)

The iT300 is purchased separately. It is only be used if your system supports two central heating zones.

Press to start sync. count down.

To pair the iT300 to the receiver, insert a paperclip or similar object into

the hole on the left hand side of the iT300 for 2 seconds.

A red light will flash in the top right hand corner of the iT300TX.

With the iT500 Thermostat in Normal mode press and together for

two seconds. The following will be displayed.

The units will be paired once the count down has finished.

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iT500 User Reference Manual 37

Registering your iT500TR Online

Before your IT500TR Thermostat can be controlled remotely, it must be registered on the SALUS website.

1. To register your iT500 online, go to the SALUS controls website. www.salus-controls.com .

2. Select your country:

3. Click on the register your iT500 icon on the left hand side of the country’s website:

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iT500 User Reference Manual38

4. Click on REGISTER, then complete the form that is displayed and click REGISTER again.

5. The screen below will then be displayed and a confirmation e-mail will be sent to the e-mail address you

entered in the form.

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iT500 User Reference Manual 39

6. Now use your username and password to log in, then enter the STA number ( found in the battery

compartment on the iT500) and press REGISTER.

7. Your iT500TR will appear as below and is now ready to be controlled or viewed via your PC or

Smartphone. Just click on the iT500 icon on your PC.

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iT500 User Reference Manual40

Download the Smartphone App

Once you have registered your iT500 online you can download the smartphone App from the iPhone App

Store or the Android App Store, depending on which kind of Smartphone you are using. Find the iT500 App

on the App Store and click download. The App will automatically download to your Smartphone. Once it is

downloaded, you can start controlling your iT500TR Thermostat using the App.

1. Go to the SALUS controls website: www.salus-controls.com.

2. Click on the relevant App Store Icon:

3. Find the SALUS iT500 App in the selected store and download it.

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iT500 User Reference Manual 41

Adding or Renaming the iT500 in your Device List

When you first open the iT500 App

your iT500TR will appear in the device

list and you can start controlling it

with your Smartphone.

Enter your user ID and password.

Press LOGIN.

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iT500 User Reference Manual42

If you add more than one iT500 to your

device list, you may wish to rename the

iT500 to “DOWNSTAIRS” for example. Click

on RENAME and enter a new name.

If you forget your password, follow

the onscreen instructions.

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iT500 User Reference Manual 43

USER PROGRAMMINGUsing the PC or Smartphone App remotely, or the iT500 Thermostat unit locally, you can programme in your

central heating and hot water settings as required.

Before doing this, you should identify your system configuration, as described next.

Identify your System Configuration

There are three possible system configurations:

• One Central Heating Zone

• Two Central Heating Zones

• One Central Heating Zone plus Hot Water

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iT500 User Reference Manual44

Note: The system configuration is specified by your installer and should only subsequently be changed

by the installer.

Once you have identified your system type, you can use your PC or smartphone to fully control your iT500.

This can be done using your PC or Smartphone app, or locally on the iT500.

Program Times and Setpoint Temperatures

You can specify from which times heating may come on and what temperatures will trigger this (or use the

deafult settings described next).

For the One Central Heating Zone and Two Central Heating Zone system configurations you have the

following options:

• Number of programs per day:

For each day or day group up to 6 programs can be defined. A program consists of a start time and a

temperature setpoint. Start times must be set sequentially, i.e. start time for program 2 must be later

than start time for program 1. Failure to set the start times sequentially will result in conflicts and the

conflicting start times will have to be re-set.

• Temperature setpoint can be set for each program time period.

• Days the programs apply to:

Days are numbered 1 to 7 where 1 is Monday and 7 is Sunday.

Days can be programmed individually or in groups. Groups are as follows; 1-2-3-4-5 (weekdays) plus 6-7

(weekends), or 1-2-3-4-5-6-7 (whole week).

In other words you can set up different programs for the weekend compared to weekdays, or have the

same programs for the whole week, or have the different programs for every day of the week.

For One Central Heating Zone plus Hot Water you have the same program options as above for the central

heating zone. For the hot water you have the following options:

• Number of programs per day:

For each day or group of days (weeks, weekdays and weekends) up to 3 program ON/OFF times can be

set. These must be set sequentially, i.e. the OFF time for program 1 must be later than the ON time for

program 1, the OFF time for program 3 must be later than the ON time for program 3.

Failure to set programs sequentially will result in conflicts which will have to be re-set.

• Days the programs apply to:

Same as for above.

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iT500 User Reference Manual 45

Default Program Schedules

Your iT500 Thermostat comes pre-set with these default program schedules. These can be easily changed via

the PC or Smartphone App, or locally using the iT500 Thermostat unit if required.

Central Heating

PROGRAM WEEKDAY (1 to 5) WEEKDAY (6 to 7)

1 Time 6:00am

Setpoint Temp 21ºC. ON

Time 6:00am

Setpoint Temp 21ºC

2 Time 8:00am

Setpoint Temp 14ºC. OFF

Time 8:00am

Setpoint Temp 14ºC

3 Time 11:00am

Setpoint Temp 21ºC. ON

Time 11:00am

Setpoint Temp 21ºC

4 Time 1:00pm

Setpoint Temp 14ºC. OFF

Time 1:00pm

Setpoint Temp 14ºC

5 Time 4:00pm

Setpoint Temp 21ºC. ON

Time 4:00pm

Setpoint Temp 21ºC

6 Time 9:00pm

Setpoint Temp 14ºC. OFF

Time 9:00pm

Setpoint Temp 14ºC

Hot Water

PROGRAM OP WEEKDAY (1 to 5) WEEKDAY (6 to 7)

1 ON

OFF

6:00am

8:00am

6:00am

8:00am

2 ON

OFF

10:00am

12:00pm

10:00am

12:00pm

3 ON

OFF

6:00pm

10:00pm

6:00pm

10:00pm

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Control using the PC or Smartphone App

Common Settings and Indicators

The interface for all three system configurations for both the PC and the Smartphone app includes the

following common settings and indicators:

Energy save will use the lowest set temperature on your

daily schedule.

Will be displayed when the current program has been

manually overridden

Press AUTO to cancel the temporary override of program

temperature.

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iT500 User Reference Manual 47

One Central Heating Zone

The interface for the PC and the Smartphone app for the One Central Heating Zone System Configuration:

Follows weekly

schedule

Energy save

mode

Home Holiday Settings Back

Heating continu-ously

off

Overrideprogram

temperature*

Change/viewweekly heating

schedule

Currentprogram

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Two Central Heating Zones

The interface for the PC and the Smartphone app for the Two Central Heating Zones System Configuration:

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One Central Heating Zone plus Hot Water

The interface for the PC and the Smartphone app for the One Central Heating Zone plus Hot Water System

Configuration:

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Local Control using the iT500TR Thermostat

Local control and user programming using the iT500 Thermostat is carried out with the iT500 in Settings

mode. Settings mode is used to:

• Set the time (hour/minutes/day/month/year/DST setting)

Note: When the iT500 is connected to the internet the time and date are set automatically.

• Set program times and setpoints

• Review programs

Entering Settings Mode

In Normal (Home) mode press for 2 seconds (long press). The unit then enters Settings mode. The icon

is displayed when the unit is in Settings mode. When you first enter Settings mode, apart from the icon,

only the days of the week and the Zone and Hot Water icons (depending on your System Configuration) are

displayed (flashing). For example:

Setting the Time and Date

Set the time and date as follows:

1. With the unit in Settings mode, press to enter Clock Setting mode.

Press the Confirm button .

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iT500 User Reference Manual52

2. Select 12 hour or 24 hour clock.

3. The current time is displayed, with the hours flashing:

4. After the hour has been set and confirmed, the current time is displayed with the minutes flashing. Press

or until the required minute is displayed and then press ..

The display will show the current setting, 12 hr or 24 hr. If this is the

setting you want, press .

Press or to change between 12hr and 24hr. Press to

confirm the selection.

Press to confirm the hour, or to change it press or until

the required hour is displayed and then press .

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5. The current date is displayed in day / month format. The day of the month will be flashing:

6. After the day has been set and confirmed, the current date is displayed, with the month flashing. Press

to confirm the month, or to change it press or until the required month is displayed and press .

7. After the month has been set and confirmed, the current year is displayed, with the year flashing. Press

to confirm the year, or to change it press until the required year is displayed and then press

.

After is pressed the unit returns to Normal mode.

Press to confirm the day, or to change it press or until the

required day is displayed and then press .

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iT500 User Reference Manual54

Setting the Program Schedule for Central Heating Zones

In Settings modes you can specify time periods and a desired temperature for each of the time periods.

1. From Normal mode, enter Settings mode by pressing for 2 seconds.

2. If your system configuration is Two Central Heating Zones or One Central Heating Zone plus Hot Water,

you now have to select which of these you want to set the schedule for. On the screen, the Zone 1 icon

will flash.

If your system configuration is One Central Heating Zone then that zone is selected automatically.

Note: To step backwards through the programming procedure press . To exit the programming

procedure and turn to Normal mode press and hold for 2 seconds.

Press ..

If this the zone you want to program for press ..

If you want to program for the other zone (or for hot water),

press . The Zone 2 (or hot water) icon will then flash. Press

..

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3. Next, you must select either the day or group of days that the programs are to be applied to. The days of

the week on the display will flash, initial the weekdays.

The individual days of the week will then be displayed flashing, one after the other. Press to set up

programs for a day, or press to go to the next day.

After you have selected which days or day to set up a program schedule for, you ready to set up program 1.

The program you are currently setting up is indicated by the number shown in the displayed under the time -

for example see the number 1 with the white background in the screen example above.

4. The first stage in setting up a program is to specify the start time. The hour setting on the display will

flash. Press or to increase or decrease the hour setting or press to accept the current setting

and move on to minute setting.

If you want to set up programs for the weekdays group of days,

press . Otherwise press .

The weekend day numbers will then be displayed flashing

instead. To program for these press ., otherwise press .

The day numbers for the entire week will then be displayed

flashing, To program for these press ., otherwise press .

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5. The minute setting then flashes. Adjust and confirm it in the same way as the hour setting. Each press of

or increases or decreases the minute setting by 10 minutes.

6. Next, specify the setpoint temperature. The currently programmed temperture for the program will flash.

Use the and buttons to increase or decrease the temperature by 0.5 °C or 0.5 °F, and press to

confirm.

7. Programming for program 1 is now complete. The unit then switches to program 2, as indicated by the

displayed program number:

8. Repeat steps 4 to 6 for program 2, and then for programs 3 to 6 in turn.

9. If the weekdays group of days was selected, the unit then switches to the weekend group of days so that

you can specify the separate programs for the weekend.

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Day numbers 6 and 7 will be shown on the display:

If the entire week group of days was selected, the unit automatically returns to Normal mode once the 6

programs have been set up.

If individual days were selected, the unit automatically returns to Normal mode once the 6 programs for

each individual day have been set up.

Setting the Program Schedule for Hot Water

1. From Normal mode, enter Settings mode by pressing for 2 seconds. Then Press

2. On the screen, the Zone 1 icon will flash. Press . The Hot Water icon will then flash. Press to

enter hot water programming.

3. Select the days or group of days to program for as described in step 3 above.

If the weekend group of days was selected, the unit then

switches to the weekdays group of days so that you can specify

the separate programs for the weekdays. Day numbers 1 to 5

will be shown on the display.

One the programs for both the weekdays and weekend have

been set up, the unit automatically returns to Normal mode.

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4. You can now enter the On and Off times for program 1. First, enter the On time. ON is shown on the

display and the hour setting flashes. Press or to increase or decrease hour setting or press to

accept the current setting and move on to minute setting.

5. The minute setting then flashes. Adjust and confirm it in the same way as the hour setting. Each press of

or increases or decreases the minute setting by 10 minutes.

6. OFF is then shown on the screen and the hour setting flashes again. Specify the Off time hours and

minutes for program 1 in the same way as you did the On time.

7. Programming for program 1 is now complete. The unit then switches to program 2, as indicated by the

displayed program number. Repeat steps 4 to 6 for program 2, and then for program 3 in turn.

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8. Depending on which days you selected to program for you may then be prompted to program for

another group of days or individual days as described in step 9 above. Hot water programming is then

complete and the unit automatically returns to Normal mode.

Override Central Heating Zone Settings

Override Setpoint Temperatures for a Central Heating Zone

To temporarily override the setpoint temperatures, in other words to set the central heating to come on and

maintain a temperature you choose at the time, instead of according to its current program, carry out the

following steps:

1. If your system configuration is One Central Heating Zone, or if it is Two Central Heating Zones and you

want to override the current setpoint temperature for Zone 1, or if it is One Central Heating Zone plus Hot

Water, simply press or .

If your system configuration is Two Central Heating Zones and you want to override the current setpoint

temperature for Zone 2, press to switch to Zone 2, and then press or .

2. The setpoint temperature of the current program is then displayed:

3. Press or . to increase or decrease the temporary setpoint temperature.

Press to cancel setting the override and return to the Home display.

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4. To confirm the override, press . The Home screen is then displayed again.

Temporary setpoints are cancelled at the end of the program in which they have been set. To turn off an

override before then, press and hold .

Turn Off Central Heating for a Central Heating Zone

Central heating for a zone can be turned off, as follows:

1. If your system configuration is One Central Heating Zone, or if it is Two Central Heating Zones and you

want to turn off heating for Zone 1, or if it is One Central Heating Zone plus Hot Water, simply press

and together.

If your system configuration is Two Central Heating Zones and you want to turn off heating for Zone 2,

press to switch to Zone 2, and then press and together.

2. The screen then displays the icon for the selected zone, plus the AUTO indicator, which will be flashing:

Note that the “AUTO” status indicator is no longer displayed in the

bottom-right hand corner of the screen, and the icon is displayed

in the top-left corner, indicating that an override has been set.

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3. Press or . The AUTO indicator will be replaced by the OFF indicator:

4. The Home screen will then be displayed again, with the OFF indicator displayed to show that central

heating for the zone has been turned off.

To turn programmed central heating for a zone back on, follow the above procedure, and reset the unit to

AUTO from OFF using the or . buttons.

Override Hot Water Settings

Turn On Hot Water for Set Number of Hours

If your system configuration is One Central Heating Zone plus Hot Water you can turn on hot water at any

time, for 1 to 9 hours, overriding the hot water programming.

1. In Normal mode, press to switch to the Hot Water settings:

Press .

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2. Press or . The hot water override setting is displayed:

3. By default, this will be h0, meaning 0 hours, indicating that an override has not been set. To set an

override and turn on the hot water, press until the required number of hours for the override is

displayed. For example:

4. The hot water settings are then displayed again with the override setting shown. Note that the “AUTO”

status indicator is no longer displayed in the bottom-right hand corner of the screen, and the icon is

displayed in the top-left corner, indicating that an override has been set.

At the end of the override period the unit returns to its program schedule.

To turn off a hot water override at any time, follow the above procedure and set the hours back to 0.

Press .

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Turn Hot Water On Permanently, or On Once, or Off

If your system configuration is One Central Heating Zone plus Hot Water, apart from turning on hot water for

a set number of hours as described above, the following program overrides may also be set:

• Turn hot water on all the time

• Turn hot water on for a single period of the day, from the ON time of program 1 to the OFF time of

Program 3

• Turn off hot water completely

To turn on any of these overrides:

1. In Normal mode, press to switch to the Hot Water settings.

2. Press and together. The screen then displays the hot water icon, plus the AUTO indicator, which will

be flashing:

3. Press or . to scroll through the override settings:

• To turn hot water on all time, scroll until the ON indicator is displayed instead of AUTO

• To turn on hot water for a single period, scroll until the 1 indicator is displayed

• To turn off hot water, scroll until the OFF indicator is displayed.

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For example:

4. When the required override is selected, press . The Home screen will then be displayed again, with the

relevant indicator displayed to show that central heating for the zone has been turned off.

To turn programmed hot water on, follow the above procedure, and reset the unit to AUTO from ON, 1 or OFF

using the or . buttons and press .

Other Overrides

Two additional types of override can be set:

• Energy Save override, which will use the lowest set temperature on your daily schedule.

• Holiday override, which for a set period of time changes the central heating setpoint to the same as the

Frost Protection setpoint (see below).

If Frost Protection is switched on, this may also result in the normal programming being overridden, as

explained below.

If the Energy Save override is on, the is displayed on the iT500 screen.

If the Holiday override is on, the icon is displayed.

Both these overrides can only be set using the Smartphone App or via the PC, however they may be turned

off locally if required.

To cancel either of these overrides, press to de-activate the override. The relevant icon flashes.

Press to confirm switching off the override.

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Lock and Unlock the Keypad

To lock the kepypad so that the buttons are disabled, press and together. The icon is then

displayed on the screen:

To unlock the keypad, press the and buttons together again.

Frost Protection

The Frost Protection function protects your home from damage due to very low temperatures, e.g. frozen

pipes. Frost protection automatically turns on heating for Central Heating when the temperature drops

below the selected setpoint temperature. Frost Protection automatically turns Central heating off when the

measured temperature is higher than the Frost Protection setpoint.

Frost Protection can only be configured and activated using the Smartphone App or via the web app.

When Frost Protection is activated, the icon is displayed on the iT500 screen

In frost mode, you have a range from 1.5 degrees to 9 degrees to select from using the Smartphone or web

app.

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OTHER INFORMATION

Low Battery Indication

The iT500 Thermostat is battery powered. The system monitors the battery voltage and provides a 2-stage

low battery warning system.

When the 1st stage low voltage is reached, the icon is displayed.

When the 2nd stage low voltage is reached, the icon starts to flash.

Change the batteries as soon as possible.

Battery Installation or Replacement

1. To install or replace the batteries in the iT500 Thermostat, remove the battery cover from the base of the

iT500 Thermostat.

Note: Dispose of replaced batteries at a suitable recycling facility.

2. With the unit face down, insert the first battery supplied into the right hand side of the base of the iT500

Thermostat.

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3. Insert the second battery supplied into the left hand side of the base of the iT500 Thermostat.

4. Ensure the batteries are fitted securely in the base of the iT500 Thermostat.

5. Replace the battery cover to the base of the iT500 Thermostat.

Note: The serial number of the iT500 Thermostat is on a label in the back of the battery compartment.

Resetting the iT500TR Thermostat

To return your iT500 Thermostat to its factory settings insert a paper clip, or similar blunt object, into the hole

at the bottom of the stand socket on the back of the unit, for XX seconds.

<XX - HOW LONG? HAS BEEN TRIED FOR 30 SECONDS - DOES NOT REVERT TO DEFAULT>

Note: If the stand is attached this must be removed to access the reset hole.

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Firmware Updates

The firmware used by iT500 Thermostats is periodically updated by SALUS. To install these updates on your

iT500, go to the website and follow the onscreen instructions. For example:

The firmware on your unit will then be updated using OTA (Over The Air) technology.

The display will flash 1, 2, 3, 4, 5, 6 to show that an update is in progress, starting with 1 and rising to 6:

Warning: While the update is in progres, do not exit the webpage or disconnect the device,

as this will cancel the update.

DO NOT: Remove the batteries while the update is in progress as this will result in your iT500TR

being permanantly unusable.

Devices LogoutHome My Account

Devices LogoutHome My Account

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TECHNICAL SPECIFICATIONS

Operating Environment

Temperature 0 - 50 °C

Humidity 5 - 95%

iT500 Central Thermostat

Weight 170 g (not including batteries)

Dimensions 128.0 x 93.0 x 28.2mm

Mounting Flat surface or wall

Channels x 2 - Central Heating 1 and Central Heating 2

/ Hot Water

RF Module Two way 868MHz 1 Way Receiver / Transmitter

OTA Over the Air technology

Date Format Days of the week 1-2-3-4-5-6-7

Time Format 12hr/24hr – 12hr is the default

Temperature °C/°F – the default is °C

-0.25 to 45.25°C range, resolution is 0.25°C

1 – 9°C Frost Protection range

Heat Control Heating mode is default

In Cooling mode Frost Protection is disabled

Programmer Heating Zones 1 and 2: whole week, week-

days only, weekends only or individual days

selectable

Hot Water: On/Off - days selectable as above

Frost Protection: always on

Power Supply 2 off AA alkaline batteries LR6

12 months life

Flashing low battery indicator

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iT500RX Thermostat Receiver

Weight 210g

Dimensions 144.6mm x 99.5mm x 34.8mm

Mounting Flat surface

Channels x 2 - Heating Zone 1 and Heating Zone 2 / Hot

Water

RF Module One way 868MHz Receiver

30 meters minimum range

Power Supply x 2 AA alkaline batteries LR6

12 months life

Flashing low battery indicator

iTG500 Gateway

Weight 50g (not including adaptor)

Dimensions 91 x 38.5 x 25.5 mm

Mounting Flat surface

RF Module One way 868MHz Transmitter / Receiver

30 meters minimum range

External Antenna

OTA Over the Air technology

Internet Connection RJ45 connector to router

Power Supply Input: 230VAC – 50Hz

Output: 5VDC – 300mA

Cable: 1 meter (Black)

Plug: AC power

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iT300 Temperature Sensor Transmitter

Weight 70 g (not including batteries)

Dimensions 75.5mm x 75.5 mm x 22.5 mm

Mounting Flat surface

Channels Transmits to Heating Zone 2 only

RF Module One way 868MHz Receiver

30 meters minimum range

Power Supply 2 off AA alkaline batteries LR6

12 months life

Flashing low battery indicator

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Waste Electrical and Electronic Equipment Directive (WEEE Directive)

This symbol on the product or on its packaging indicates that this product should not be

treated as household waste. Instead it should be handed over to a suitable collection point

for the recycling of electrical and electronic equipment. By ensuring this product is disposed

of correctly, you will help prevent potential negative consequences for the environment and

human health, which could otherwise be caused by inappropriate waste handling of this

product. The recycling of materials will help to conserve natural resources. For more detailed

information about recycling of this product, please contact your local council office, your household waste

disposal service or the shop where you purchased the product.

CE Certificate of Conformance

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Warranty

SALUS Controls warrants that this product will be free from any defect in materials or workmanship, and

shall perform in accordance with its specification, for a period of two years from the date of installation.

SALUS Controls sole liability for breach of this warranty will be (at its option) to repair or replace the defective

product.

Customer Name: ...................................................................................................................................................................

Customer Address: ..............................................................................................................................................................

............................................................................... Post Code: ................................................................................................

Tel No: ........................................................ Email: .................................................................................................................

Engineer’s Company: ..........................................................................................................................................................

Tel No: ......................................................... Email: ................................................................................................................

Installation Date: ..................................................................................................................................................................

Engineer’s Name: ..................................................................................................................................................................

Engineer’s Signature: .........................................................................................................................................................

Page 74: PRODUCT COMPLIANCE · PRODUCT COMPLIANCE This product ... 6 Introduction 10 Installing the iT500RX Receiver 18 Installing the iT500 Thermostat 20 Pairing the iT500 System Units for