Ppt on Job Satisfaction
Transcript of Ppt on Job Satisfaction
JOB SATISFACTION
Questions
What is job satisfaction? What are some of the benefits of
having a satisfied workforce? What are some of the disadvantages
of having a dissatisfied workforce? What causes employees to be
satisfied with their jobs?
What is Job Satisfaction?
An employee’s cognitive and affective evaluation of his or her job overall specific components
pay promotions work tasks coworkers supervisors others??
Why Should Organizations Care?
Organizational Commitment Job Withdrawal
Turnover and retirement intentions Work Withdrawal
Behaviors to avoid performing one’s work tasks Absenteeism and tardiness Missing meetings Long/frequent coffee breaks
Unionization Activity
Organizational Commitment
Definition An acceptance of organizational goals A willingness to work hard for the organization The desire to stay with the organization
Job Withdrawal
Employee intentions to leave the organization
Work Withdrawal
Employee behaviors to avoid work tasks
Unionization Activity
Strikes, slow-downs, initiation of unionization
Quick Quiz
The following questions ask about your satisfaction or dissatisfaction with several things. Consider each item carefully and enter the response the best represents your feelings about the item.
Dissatisfied Neutral Satisfied
The way people drive 1 2 3
Telephone service 1 2 3
Public transportation 1 2 3
8 1/2 by 11” paper 1 2 3
Your telephone number 1 2 3
No. 2 pencils 1 2 3
The color of stop signs 1 2 3
Self-service gas stations 1 2 3
The size of refrigerators1 2 3
The people you know 1 2 3
The highways system 1 2 3
Herzberg’s Two-Factor Theory
Certain things are necessary, but not sufficient, for job satisfaction
Motivators
--------------------------------------
Hygiene factors
Sati
sfact
ion
Dis
sati
sfact
ion
PaySecurityWorking ConditionsWork ScheduleSupervisors
ChallengeStimulationIndependenceResponsibilityVariety
How Can We Measure Job Satisfaction?
Minnesota Satisfaction Questionnaire Faces Scale Job Descriptive Index Job In General Scale Custom-Designed Scales (but
beware…)
Minnesota Satisfaction Questionnaire (MSQ)
100 items measuring 20 facets of job satisfaction
Two general factors Internal vs. External sources of satisfaction
Pros reliable, valid measure of job satisfaction
Cons very long are there really 20 different facets and/or is it
meaningful to have info on each of them??
Faces Scale
Pros good measure of global job satisfaction good measure to use when reading ability
is low Cons
too simplistic possibly insulting and/or low face validity
for upper-level positions
Job Descriptive Index (JDI)
Measure of 5 facets of job satisfaction pay, promotions, coworkers, supervisors, work
itself
Pros Extremely easy to use with all types of
respondents Most commonly used measure of job satisfaction
normative data available from hundreds/thousands of studies
Cons Shouldn’t sum across facets Is there more to job satisfaction than just the 5
facets?
YOUR PAY AND PROMOTIONS
What are YOUR PAY AND PROMOTION OPPORTUNITIES like? Circle YES if the item describes your PAY AND PROMOTIONS, NO if the item does not describe your PAY AND PROMOTIONS, and ? if you cannot decide. Choose a response for each item.
PayUNDERPAID......................................................... Yes ? NoINCOME ADEQUATE FOR NORMAL EXPENSES........ Yes ? NoBARELY LIVE ON INCOME.................................... Yes ? NoINCOME PROVIDES LUXURIES.............................. Yes ? NoBAD.................................................................... Yes ? NoHIGHLY PAID....................................................... Yes ? No
PromotionsGOOD OPPORTUNITY FOR ADVANCEMENT.............. Yes ? NoPROMOTION ON ABILITY........................................ Yes ? NoDEAD-END JOB........................................................Yes ? NoGOOD CHANCE FOR PROMOTION............................Yes ? NoUNFAIR PROMOTION POLICY................................... Yes ? NoINFREQUENT PROMOTIONS......................................Yes ? No
Job In General Scale (JIG)
Developed as a global measure of job satisfaction
Similar to JDI Pros
quick and easy to use Cons
doesn’t give information regarding specific factors
YOUR JOB IN GENERAL
What is your JOB like MOST OF THE TIME? Choose YES if the item describes your JOB, NO if it does not describe your JOB, and ? if you cannot decide.
PLEASANT..............................………… Yes ? No
BAD…....................................…………..
Yes ? No
IDEAL…..............................................… Yes ? No
WASTE OF TIME.................................. Yes ? No
GOOD...........................................………
Yes ? No
UNDESIRABLE...................................... Yes ? No
WORTHWHILE………………............... Yes ? No
WORSE THAN MOST...............………. Yes ? No
ACCEPTABLE……………………….... Yes ? No
MAKES ME CONTENT……........……. Yes ? No
INADEQUATE………........................... Yes ? No
ROTTEN……..……………………….... Yes ? No
Work is fun
References
http://www.welcoa.org/freeresources/pdf/job_satisfaction_survey.pdf www.ufstudies.net/tim/VITA/NSF.ppt www.vancouver.wsu.edu/ www.whereisdoc.com www.freebiblestudyguides.org/.../job-satisfaction-value-of-work.htm http://www.careerealism.com/5step-method-defining-job-satisfaction/ http://www.networkworld.com/salary/2007/092407-job-company-size.html http://www.foodengineeringmag.com/CDA/Archives/BNP_GUID_9-5-
2006_A_10000000000000016615 http://www.nytimes.com/2005/12/08/business/08scene.html http://www.sci.edu/faculty/jramsey_files/s2009/MGTPSYC_320_Ch03.ppt http://www.entrepreneur.com/humanresources/managingemployees/
motivationandretention/article70060.html http://www.mydigitalfc.com/opportunities/indian-companies-best-terms-
employee-satisfaction-400 http://www.businessweek.com/managing/content/jun2010/
ca20100623_711375.htm
Any Questions??
THANKS AND REGARDS..