Oracle Transportation Management

Kraft Foods Russia

Evgeniy Pospelov

Business Process Development CS&L

Population 143 MM Area 17mm sq.km = (1/8) of all the Earth 160 ethnic groups speak about 100 languages 137 million people speak Russian

Russian Federation overview

European and Asian Parts

Moscow Novosibirsk

Irkutsk Khabarovsk

Vladivostok

Km 1000 2000 3000 4000 5000 6000 7000

Days 4 8 12 16 20 24 28

Up to 3 days delivery Up to 8 days delivery Up to 40 days delivery

73% Urban, highly educated 13 cities with population over 1 Mio (only 4 of them in Asian part of the country)

Ekaterinburg

Saint-Petersburg

Kraft Foods Brands in Russia

Current Logistics Network

Import & Co-man

Coffee

Salty Snacks Choco

Customers

Customers

Customers

Biscuits

Gums&Candy

Why we decided to implement professional TMS?

• Significant Business Volume Growth didn’t allowed us to manage logistic operations manually or in

home-made systems

• We were looking for intensive way of planning and execution of operations in horizon > 1 week

• Carriers’ level of development didn’t allow us to outsource operational tasks - lack of trucks on Russian

Transport Market and flexible transport policies of our competitors – led us to necessity of:

– Increasing truck availability for transport execution on the planning horizon more than 1 week

– Maximizing truck utilization

– Proper warehouse gate management to control transport demurrage at the warehouse

– Decreasing “Dead Miles” and number of one-way routes for every truck

• We needed full visibility of all logistics processes on every stage of the execution on the daily basis

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Business Goals

Compliance with the needs of a growing business

To increase transport availability for Kraft Foods

Maximization of truck utilization

To manage workload of the warehouses to prevent demurrages

To have full visibility and transparency of all logistics processes at all

stages of execution on a daily basis

Automatic consolidation of orders to increase the intensity of transport

usage

Optimal routing considering customers’ specific requirements

To minimize employees workload for daily operations

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Full coverage of logistics processes

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Products Master Data Vendors, Customers, Logistics Providers Master Data

Orders integration with ERP system

Orders Consolidation Automatic truck type choice Optimal route planning considering customers requirements and working

hours Warehouse gate management

Master Data Synchronization

Order Management

Shipments Planning

Online Tendering in OTM and automatic notifications by email All operational transportation reports and legacy forms are printed from OTM Cooperation with

3PLs

Shipment Execution

Finance

Each participant enters main control points of shipment execution in online mode

Kraft Foods employees are able to check what is happening with the orders at any time

Carriers can check shipment cost at tender stage Cost issues of are solved at the stage of shipment coordination/execution, not after

National Inbound Logistics

National Inbound Logistics

Kraft Foods Plants in Russia Regional Warehouses Central Warehouses

International

Inbound Logistics

The complete cycle of transport logistics:

international inbound, national inbound and

outbound

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Kraft Foods Plants in Europe

Outbound logistics

Import, export and customs

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• Transportation planning considering of customs operations

• A complete picture of costs: transportation, customs fees, brokerage and storage in bonded warehouses

• Tracking the status of customs clearance

• Online access to legacy documents scan copies

Well-established communications across the

supply chain

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• Full visibility of shipment status in key points

• Online access to information about the current status of the shipment and delivery

• Rapid response to changes from Kraft side

• Notifications of significant changes by the email

• The necessary information to all the participants for the right decision-making

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Accurate palletizing - optimum loading

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• Calculation of full standard pallets and pallets with customers’ height restrictions

• Calculation of mixed pallets

• Truck loading optimization considering pallet sizes and equipment sizes

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Autoinvocing - simplicity, transparency and trust

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• Proper rate records management helps to keep the actual cost of each shipment

• Most of orders are processed automatically in Bulk Plan mode

• The cost of transportation services for the period consolidated and billed by transportation companies

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Business Results

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• System Geography: − 15 international plants

− 5 local plants

− 4 Warehouses

− 2 Copacking Manufactures

− 3 Contract Manufactures

− ~ 30 Carriers

− ~150 users

• The harmonization process of transport, customs clearance, factories, warehouses :

– Stability and transparency in logistics operations – The distribution of shipments over time, depending on the load of the warehouse on a particular date – Reduction of logistics costs in connection with the choice of the optimal route and the carrier – Ability to track key operational KPI

• Automatization of operations to reduce transportation and operational costs – Automatic split of shipments among the carriers – Truck Loading optimization – Routes optimization

Business benefits are:

• Harmonization of transport, customs brokers, factories, 3PL WHS’s , and CDP’s operations and processes:

– Workload optimization

– Stability in operations

– Visibility of all LO processes

– Improve of scheduling at 3PL WHS’s (including inbound, outbound, picking operations and gates/docks management) due to smooth volume split within 24 hours

• Opportunity of demurrage decrease at loading/unloading locations • Returns management • Opportunities of future overhead reduction • Transparent KPI monitoring for better collaboration with LSP (DC, Transport

companies and customs brokers)

Thank you!