Organizational Analysis Readings
Transcript of Organizational Analysis Readings
Organizational Analysis Reading List
Daniel A. McFarland
Stanford/Coursera – Fall 2012
10
Course Readings
Most of our readings are articles and chapters, but I will also rely on a few books. I have
always preferred assigning primary readings as opposed to using secondary compilations. I think
primary texts retain more of their voice when assigned on their own, and that textbook
compilations tend to massage the readings into the editor / author’s argument. I want you to walk
away with a toolkit of theories that you feel have some distinctiveness from one another.
The four books I am assigning are as follows:
Goldsmith, Stephen and William Eggers. 2004. Governing by Network: The New Shape of the
Public Sector. (or get full-text electronic copy available via Stanford library)
Hula, Kevin W. 1999. Lobbying Together: Interest Group Coalitions in Legislative Politics.
Washington D.C.: Georgetown University Press.
Kingdon, J. W. 1995. Agendas, alternatives, and public policies, second edition. Longman.
Kunda, Gideon. 1992. Engineering Culture: Control and Commitment in a High-Tech
Corporation. Philadelphia, PA: Temple University Press.
In the ensuing pages, I will relate the readings and guiding questions of each week. I look
forward to seeing and learning with you in class!
Organizational Analysis Reading List
Daniel A. McFarland
Stanford/Coursera – Fall 2012
11
WEEKLY READINGS
INTRODUCTION
Week I. Organizational Elements and Organizing Narratives (73pp)
Theory: (27pp)
Scott, Richard. 2003 (5th
ed). “The Subject is Organizations,” Chapter 1 (pp. 3-30) of
Organizations: Rational, Natural and Open Systems, 5th Edition, Englewood Cliffs, NJ:
Prentice-Hall. (Link)
Case: (46pp)
Metz, Mary Haywood. 1986. “Adams Avenue School for Individually Guided Education.”
Chapter 4 (pp. 57-103) in Different by Design: The Context and Character of Three
Magnet Schools. Routledge: New York.
Guiding questions:
How do these readings fit your experiences in organizations? Think about your experiences in
educational, governmental, non-profit, and for-profit organizations. Think about the elements of
these organizations – their goals, technology (curriculum), social structure (roles and rules),
participants, and salient environment. What seemed to matter most?
Many organizations try to change or reform how organizing is done. Think about how various
reforms treat and characterize organizations. What organizational elements are seen as central to
a reform? What level / unit of analysis is of concern? What is the boundary to an organization
and a reform effort? Who and what matters in the environment? What makes for a successful or
unsuccessful reform?
What kind of account would you give for an organization and its reforms? Would you
characterize the organization as rational, natural, or open system?
Example paper question:
Consider Metz’ account of a magnet school and its organization. How do Scott’s organizational
elements and rational-natural-open models apply? Do they help you think more richly about the
context?
Organizational Analysis Reading List
Daniel A. McFarland
Stanford/Coursera – Fall 2012
12
PART I. ORGANIZATIONAL DECISION MAKING
Week II – Decisions by Rational and Rule-Based Procedures (98pp)
Theory: (25pp)
March, James G. 1999. "Understanding How Decisions Happen in Organizations." Chapter 2 in
The Pursuit of Organizational Intelligence, pp. 13-38. Oxford, UK: Blackwell
Publishers.
Application: (29pp)
Allison, Graham T. 1969. “Conceptual Models and the Cuban Missile Crisis.” The American
Political Science Review 63, 3:689-718.
Case: (44pp)
Dorothy Shipps, “The Businessman’s Educator: Mayoral Takeover and Nontraditional
Leadership in Chicago,” in Powerful Reforms with Shallow Roots, ed. Larry Cuban and
Michael Usdan, pp. 16-34 (NY: Teachers College Press).
Bryk, Tony. 2003. “No Child Left Behind, Chicago-Style.” In Peterson, P. W., and West, M. The
Politics and Practice of School Accountability. Washington, DC: Brookings Institution
Press, pp. 242-268.
Guiding Questions:
Many decisions were probably made in the organizations you belonged to. In your experience,
how many of those decisions were based on a logic of consequence (means-end rational
calculations) or a logic of appropriateness (principle-based decisions)? Who made decisions in
these organizations, when, and in what situations? What went into making them? Was there a
succession of interrelated decisions or even stages to organizational decision-making? Did actors
learn and adapt from experience or forget and make the same mistakes?
Compare the rational actor model to the organizational behavior model. What are the main tenets
of each theory according to Allison? What organizational elements does each emphasize? Do
they focus on different units of analysis? What consequences and preferences matter? What
rules, identities, or values matter? How do the rational actor model and the organizational
behavior model apply to the Chicago cases? Who is doing the decision-making? What influences
the decision process? Are options weighed? What occurs and what does not? What theory would
take a lot of extra data, a different perspective, etc, to have a better hold?
As a manager, how would you use rational actor and organizational behavior models to
successfully manage an organization? What is the danger of using only these models?
Example Paper Question:
Apply the rational actor model and/or the organizational behavior model to one (or both) of the
Chicago reform cases OR compare and contrast the applicability of the two theories using the
Chicago case(s). Note their strengths and weaknesses.
Organizational Analysis Reading List
Daniel A. McFarland
Stanford/Coursera – Fall 2012
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Week III. Decisions by Dominant Coalitions (124pp)
Theory: (7pp)
Scott, Richard. 2003 (5th
ed). “The Dominant Coalition” (pp. 296-303) of Organizations:
Rational, Natural and Open Systems, 5th Edition, Englewood Cliffs, NJ: Prentice-Hall.
Application (Allison from last week): (104pp)
Hula, Kevin W. 1999. Lobbying Together: Interest Group Coalitions in Legislative Politics.
Washington D.C.: Georgetown University Press (chapters 1-5, 7, and 9 [pp.1-77, 93-107,
122-135]).
Allison, Graham T. 1969. “Conceptual Models and the Cuban Missile Crisis.” The American
Political Science Review 63, 3:689-718 – review 3rd
model from last time.
Case: (13pp)
Quinn, Rand. 2005. “The Politics of School Vouchers: Analyzing the Milwaukee Parental
Choice Plan.” Stanford University School of Education Case.
Witte, John. 1999. “The Milwaukee Voucher Experiment: The Good, the Bad, and the Ugly.”
Phi Delta Kappan, September: 59-64.
Hurricane Katrina -- http://en.wikipedia.org/wiki/Hurricane_Katrina
Guiding questions:
Compare the organizational behavior model to the governmental politics / coalition model.
Apply them to the Chicago, Milwaukee, and Hula cases (esp. education lobbying). How can a
coalition form when multiple actors have inconsistent preferences and identities? How is
agreement even tenuously accomplished? Is school and non-profit governance the result of
strange bedfellows? What about home-schooling advocates (secular and fundamentalist groups)
and voucher programs (Milwaukee’s African American community and Republican politicians)?
Can coalitions have extended lives? If you are a manager of a coalition, what can you do to
manage it successfully?
Example Paper Question:
Use the coalition/conflict approach to analyze the Milwaukee case or one like it. Be critical and
discuss the strengths and weaknesses afforded by this theoretical perspective in elucidating the
case.
Organizational Analysis Reading List
Daniel A. McFarland
Stanford/Coursera – Fall 2012
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Week IV. Decisions by Organized Anarchies (144pp)
Theory & Application: (144pp)
Kingdon, J. W. 1995. Agendas, alternatives, and public policies, second edition. Chapter 4-8
(pp. 71-195 [Chapter 9 (pp. 196-209) is optional, but recommended]). Longman.
Birnbaum, Robert. 1989. “The Latent Organizational Functions of the Academic Senate: Why
Senates Do Not Work But Will Not Go Away?” Journal of Higher Education 60
(July/August) 4: 423-443.
Case (same as last week): (0pp)
Quinn, Rand. 2005. “The Politics of School Vouchers: Analyzing the Milwaukee Parental
Choice Plan.” Stanford University School of Education Case.
Witte, John. 1999. “The Milwaukee Voucher Experiment: The Good, the Bad, and the Ugly.”
Phi Delta Kappan, September: 59-64.
Guiding Questions:
Is Garbage-Can Theory merely a descriptive theory or can it be used to improve management?
How can you better manage in a world of organized anarchies? Can we take Kingdon’s
argument and better understand why certain issues in education are more salient to policy makers
than others? What would we need to know to apply Kingdon’s model? Reflect on all the issues,
policies, and shifting participants shaping educational policy at the national level. Which ones
have languished? Which have reached the public agenda only briefly? Which remain there or
arise repeatedly? Who and what make them salient or ignored? From your experience which
actors and what meetings serve to establish the education policy agenda – is it the bureaucrats,
the elected officials, or the lobbyists? Is it a yearly meeting, an unscheduled crisis, or an election
issue? What other issue streams compete and push educational policy issues off the legislative
radar? How are faculty senates much like an organized anarchy?
Can we apply Garbage-Can Theory to the Milwaukee Voucher case? What’s missing? What
kinds of things do we need to know in order to apply it? How can managers get issues heard and
decided upon in these circumstances?
Paper Question:
How does GCT apply to the Milwaukee choice plan? Where does it find support? What other
information is needed? What does it suggest about how the choice plan could be managed? Or –
select another case of policy-making where coalitions arise. Apply the theory critically,
identifying its limits and strengths.
Organizational Analysis Reading List
Daniel A. McFarland
Stanford/Coursera – Fall 2012
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Week V. Organizational Learning and Intelligence (98pp)
Theory: (55pp)
Brown, John Seely and Paul Duguid. 2000. “Practice Makes Process,” and “Learning in Theory
and Practice.” Chapters 4-5 (pp. 91-146 [and endnotes appended]) in The Social Life of
Information. Boston, MA: Harvard Business School Press.
Applications: (43pp)
Leithwood, Kenneth and Karen S. Louis. 1998. “Organizational Learning in Schools: An
Introduction.” Chapter 1 (pp. 1-8) in in Organizational Learning in Schools. Tokyo:
Swets & Zeitlinger.
Louis, Karen Seashore and Sharon D. Kruse. 1998. “Creating Community in Reform: Images of
Organizational Learning in Inner City Schools.” Chapter 2 (pp. 17-46) in Organizational
Learning in Schools. Tokyo: Swets & Zeitlinger.
Lieberman, Ann. 2000. “Networks as Learning Communities: Shaping the Future of Teacher
Development.” Journal of Teacher Education 51, 3: 221-227.
Case:
Read about the World of Warcraft and information on guilds:
http://en.wikipedia.org/wiki/World_of_Warcraft
http://www.wowwiki.com/Guild
View the BigThink video of John Seely Brown discussing the World of Warcraft (this is also
posted as a lecture on Coursera) http://www.youtube.com/watch?v=BhuOzBS_O-M
Guiding questions:
How do organizations remember what works, identify problems, and then solve them? Where is
organizational learning in an organization like a school? What would be considered improvement
and signs of adaptation for the better? How are these adaptations transferred and diffused? How
does Lieberman’s notion of learning communities try to relate to organizational learning? How
does this compare to Lieberman’s case? How can culture facilitate learning as well? How does
the organizational learning / adaptation perspective differ from others? What unit of analysis and
organizational elements does it focus upon?
Paper Question:
Use the organizational learning approach and explain how it would apply to an organization like
schools or the World of Warcraft. Be critical and consider how other theories may better apply.
Organizational Analysis Reading List
Daniel A. McFarland
Stanford/Coursera – Fall 2012
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VI. Organizational Cultures (~140pp)
Theory:
Martin, Joanne and Debra Meyerson. 1988. “Organizational Cultures and the Denial,
Channeling and Acknowledgment of Ambiguity.” Chapter 6 (pp. 93-125) in Managing
Ambiguity and Change, L. Pondy, R. Boland, and H. Thomas (Eds).
Application:
Kunda, Gideon. 1992. Engineering Culture: Control and Commitment in a High-Tech
Corporation. Philadelphia, PA: Temple University Press. (Read chapter 1, skim 2, and
then read intro/concluding sections of chapters 3-5 as well as the text following every
section heading within those chapters. We suggest this because the examples get
redundant and we prefer you get a feel for how Kunda illustrates his points and
establishes his claims. Skim chapter 6.)
Case: (+10 pp, Metz is same reading from week 1)
Diehl, David. 2006. “The Mill Town Case and Small Schools Reform.” Stanford University
School of Education Case.
Metz, Mary Haywood. 1986. “Adams Avenue School for Individually Guided Education.”
Chapter 4 (pp. 57-103) in Different by Design: The Context and Character of Three
Magnet Schools. Routledge: New York.
Guiding Questions:
In section, you will be asked to imagine how an organizational culture can be engineered and
managed so as to serve the goals of schooling (imagine a classroom or school culture engineered
in the “Kunda-way”). How could it be engineered at the Mill Town High School?
How is culture and its interpretation relevant to the study and management of organizations?
How do managers create and alter organizational cultures? How do members negotiate and
adapt to them? What are examples of codified ideologies in schools? How do actors engage in
presentation rituals that generate an organizational culture? How do individual persons relate to
an organization’s culture? Reflect on schools that appear to have a real mission, ideology, and
set of ritual practices (e.g., private religious schools, Deborah Meier’s school, etc) and imagine
how Kunda’s concepts apply. Can we translate Kunda’s ideas so as to engineer positive school
cultures? Why or why not? How does the organizational culture view speak to small school
reform efforts?
Paper Question:
How can we use the culture approach to engineer a more productive organizational culture?
Think about the cases and organizations that interest you – how do we create a healthy, effective
organizational culture that helps accomplish organizational goals?
Organizational Analysis Reading List
Daniel A. McFarland
Stanford/Coursera – Fall 2012
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PART II. ORGANIZATIONAL ENVIRONMENTS
Week VII. Resource Dependencies (58pp)
Theory: (27pp)
Davis, Gerald F. and Walter W. Powell. 1992. Selection from “Organization-Environment
Relations” (pp. 315-326). In Handbook of Industrial and Organizational Psychology,
Vol 3 (2nd
ed.). Eds. Marvin D. Dunnette and Leaetta M Hough. Palo Alto, CA:
Consulting Psychologists. (Focus on resource dependence parts and ignore references to
transaction cost economics and population ecology [if such theories interests you, those
pages/refs can be found in the reserves copy of the chapter])(reader).
Scott, Richard. 2003 (5th
ed). “Resource Dependence” (pp. 118-119) and “Managing Task
Environments” (pp. 197-212) of Organizations: Rational, Natural and Open Systems, 5th
Edition, Englewood Cliffs, NJ: Prentice-Hall.
Case: (31pp)
Sarah V. Barnes. 1999. “A Lost Opportunity in American Education? The Proposal to Merge the
University of Chicago and Northwestern University.” American Journal of Education,
Vol. 107, No. 4:289-320.
Guiding questions:
What are the resources in the Barnes example? What/who is dependent on whom for those
resources? Think about Channel 1 and vending machine contractors coming into schools, what
kind of compromises are made in such alliances? What about universities and big donors? Is
there a potential for cooptation or unwilling compromises in these instances? How can reformers
co-opt local participants without losing sight of the mission/goals? Isn’t that something the
public sector is doing with philanthropic organizations (Gates) and non-governmental
organizations? How do resource dependence relations play a role in all this? How does a
manager behave if they believe resource dependence is key to organizational survival and
success? Can you imagine how and why school districts can merge? Why would schools merge
and how would that alleviate interdependence?
Paper Question:
Use resource dependence theory to explain the University of Chicago and Northwestern case.
What does it help explain? Where does it fail to hold? Would other theories we have covered
apply better? Where would successful management have focused in the Barnes case? Or – select
a case that interests you and apply resource dependence theory to it in a critical fashion.
Organizational Analysis Reading List
Daniel A. McFarland
Stanford/Coursera – Fall 2012
18
VIII. Network Models of Organizing (145pp)
Theory: (7pp)
Davis, Gerald F. and Walter W. Powell. 1992. Selection from “Organization-Environment
Relations” (pp. 334-341). In Handbook of Industrial and Organizational Psychology,
Vol 3 (2nd
ed.). Eds. Marvin D. Dunnette and Leaetta M Hough. Palo Alto, CA:
Consulting Psychologists. (Focus on network approaches to interorganizational relations
and ignore references to transaction cost economics and population ecology [if such
theories interests you, those pages/refs can be found in the reserves copy of the
chapter])(reader).
Application: (118pp)
Stephen Goldsmith and William Eggers. 2004. Governing by Network: The New Shape of the
Public Sector (read Ch.1-5 or pp. 3-119, 156, 178]).
Case: (20pp)
Smith, Andrew K. and Priscilla Wohlstetter, 2001. “Reform Through School Networks: A New
Kind of Authority and Accountability.” Educational Policy 15, 4:499-519.
Guiding Questions:
How does the network form of organization relate to resource-dependency arguments? What’s
the difference between network forms of organization, hierarchical arrangements, and markets?
What are the coordination problems of network forms of organization, especially within and
between schools? How can we use networks to diffuse technologies (or new curricula) and make
them stick? How do we manage network forms of organization?
Paper Question:
Consider how a network form of organizing can help elaborate what Lieberman is trying to
accomplish. What else could be said about the case? Extrapolate and discuss what kind of data
would help establish a network form of teacher community. Or – select a case that interests you
and answer the same questions above.
Organizational Analysis Reading List
Daniel A. McFarland
Stanford/Coursera – Fall 2012
19
Week IX. Institutional Perspective (63pp)
Theory: (20pp)
Davis, Gerald F. and Walter W. Powell. 1992. A selection from “Organization-Environment
Relations” (pp. 342, 354-365). In Handbook of Industrial and Organizational
Psychology, Vol 3 (2nd
ed.). Eds. Marvin D. Dunnette and Leaetta M Hough. Palo Alto,
CA: Consulting Psychologists. (Focus on institutional perspectives discussion and ignore
references to transaction cost economics [if such theories interests you, those pages/refs
can be found in the reserves copy of the chapter]).
Scott, Richard. 2003 (5th
ed). “Institutional Theory” (pp. 119-120) and “Managing Institutional
Environments” (pp. 213-220) of Organizations: Rational, Natural and Open Systems, 5th
Edition, Englewood Cliffs, NJ: Prentice-Hall.
Applications: (27pp)
Meyer, John W. and Brian Rowan. [1978] 2004. “The Structure of Educational Organizations.”
Pp. 201-212 in Schools and Society: A Sociological Approach to Education. Eds. Jeanne
Ballantine and Joan Spade. Canada: Wadsworth.
Metz, Mary Haywood. 1989. “Real School: A Universal Drama Amid Disparate Experience.”
Politics of Education Association Yearbook 1989:75-91.
Case: (16pp)
“Intelligent Design Rears it’s Head.” The Economist, July 28, 2005.
“Politicized Scholars Put Evolution on the Defensive.” New York Times, August 21, 2005.
Bai, Matt. “The Framing Wars.” NY Times Magazine, July 17, 2005 (pp. 1-8).
Guiding Questions:
How can rationalization in the environment influence organizations? What does it mean for an
organization to have institutional legitimacy? How does neo-institutional theory differ from
cultural explanations? Are educational organizations following dynamics of resource
dependence or neo-institutional theory? Think about universities, high schools, and then the
recent development of charters, vouchers, and schools within schools. What kind of research
would establish one theory over another? How do you manage an organization if environmental
myths are what matter most?
Paper Question:
How can we use neo-institutional theory to explain the intelligent design debates? What does it
help elaborate? What is missing? Or - compare the culture approach to the neo-institutional
approach in discussing the intelligent design debate. Which seems more applicable? What are
their key differences?
Organizational Analysis Reading List
Daniel A. McFarland
Stanford/Coursera – Fall 2012
20
Week X. Course Summary (38pp)
Theory: (12pp)
Davis, Gerald F. and Walter W. Powell. 1992. A selection from “Organization-Environment
Relations” (pp. 342-354). In Handbook of Industrial and Organizational Psychology,
Vol 3 (2nd
ed.). Eds. Marvin D. Dunnette and Leaetta M Hough. Palo Alto, CA:
Consulting Psychologists.(reader)
Application / Case: (26pp)
Renzulli, Linda. 2005. "Organizational Environments and the Emergence of Charter Schools in
the United States." Sociology of Education 78: 1-26. (nice demonstration of how multiple
theories can be brought to bear on a case)
Guiding questions:
Is this a case best described by resource dependence, organizational culture, neoinstitutional
theory, or population ecology? Assuming cases can be explained by a variety of theories, how
do you assess which applies or not, and which does a better job explaining the observed
phenomena?
Reflect back on these and the applications for discussion section.
(1) Magnet school reform (Metz)
(2) Chicago public school reforms (Bryk, Shipps)
(3) Milwaukee parental choice plan (Quinn, Witte)
(4) Learning community reforms (Lieberman)
(5) University of Chicago – Northwestern merger effort (Barnes)
(6) Charter school networks (Smith & Wohlstetter)
(7) Intelligent design and teaching of evolution debate (NY Times)
(8) The U.S. charter school movement
Does each theory apply to certain levels of analysis far better than others? When would we want
to focus on one level of analysis over another? Do these theories apply to certain types of
organizations more than others (sector)? Do they concern different stages of “organizing” better
than others? Can we integrate them in our explanations of multi-level, multi-staged
organizational phenomena? Which narratives would act as an umbrella / connector for these
types of explanations? How can a manager know when to pay attention to one view over
another?