Online Business Idea & Implemetation

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    Case Study of Business Idea

    RockBistro Online Restaurant

    www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk

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    TABLE OF CONTENTS

    Idea: ............................................................................................................................ 5

    Implementation part: .................................................................................................. 8

    Problems Faced:......................................................................................................... 8Convincing CEO of restaurant about online business.................................................. 8

    Adding products in site as it has capacity of fewer products at initial level................8

    Solutions:.................................................................................................................... 9

    CEO was convinced by detailed discussion on advantages and functionality of this

    website....................................................................................................................... 9

    Problem of adding more products was solved by discussing with shopmarkaz team &

    support of Sir Amir Anzur and sir Zunnurain...............................................................9

    Screenshots of order process: .................................................................................. 10

    User is provided with a menu screen with all the available categories of products ..10

    List of available products of that category is shown to customer ............................. 11

    User selects any product from them and adds it to cart .......................................... 12

    Cart is shown to customer to verify his order........................................................... 13

    Customer can update cart to replace this product .................................................... 13

    Customer can continue to add more products .......................................................... 13

    Customer can checkout to finalize his order ............................................................. 13

    Customer can order these products as a registered customer as well as a guest.Customer can login to the site or get registered here.............................................. 14

    After checking out user is provided with a form in which he will provide complete

    information about billing address and shipping address together with his personal

    information............................................................................................................... 15

    Confirmation message of successful order placement is shown to customer ...........16

    Mail & SMS is sent to admin having complete information of order ..........................17

    www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk

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    Business Model: ........................................................................................................ 18

    Customer segment ................................................................................................... 18

    Mass market: ......................................................................................................... 18

    Niche market: ........................................................................................................ 18

    Value propositions: ................................................................................................... 19

    Newness: ............................................................................................................... 19

    Performance: ......................................................................................................... 19

    Customization:....................................................................................................... 19

    Cost reduction:...................................................................................................... 19

    Risk Reduction: ...................................................................................................... 19

    Accessibility: .......................................................................................................... 19

    Convenience: ......................................................................................................... 20

    Channels: .................................................................................................................. 20

    Awareness: ............................................................................................................ 20

    Evaluate: ................................................................................................................ 20

    Purchase: ............................................................................................................... 20Delivery:................................................................................................................ 20

    After sale: .............................................................................................................. 20

    Customer relationships ............................................................................................. 21

    Revenue streams ...................................................................................................... 21

    ................................................................................................................................. 21

    Key resources ........................................................................................................... 22

    Physical.................................................................................................................. 22

    Intellectual............................................................................................................. 22

    Human ................................................................................................................... 22

    Financial................................................................................................................ 22

    Key activities ............................................................................................................ 23

    Key partnerships ....................................................................................................... 23

    Cost Structure ........................................................................................................... 24

    www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk

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    Marketing Campaigns: .............................................................................................. 24

    Blog: ......................................................................................................................... 24

    Rockbistro.webs.com ................................................................................................ 24

    Face book page: ....................................................................................................... 25

    Target Market: .......................................................................................................... 25

    Already present customers of RockBistro ................................................................. 25

    People working in offices and in different organizations ........................................... 25

    Students working staff of different universities ........................................................ 25

    Future Prospects: ...................................................................................................... 25

    Website of other food providing organizations......................................................... 26

    www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk

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    Idea:

    Our business idea is setting an online business of already working

    restaurant named as Rockbistro. As this restaurant provides its users with a variety

    of quality food so it is need of time that there should be an online setup for it so

    that more users can get benefit from this quality food in more easy way.

    We will provide services to customers through web as an organization named as

    Unique Services

    www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk

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    By:

    Shamsa Siddique Software Engineer

    [email protected]

    www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk

    mailto:[email protected]:[email protected]
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    Supervised By:

    Zunnurain KhalidCo-Founder/CEO at UltraSpectra Pvt. Ltd.

    [email protected]

    Amir Anzur

    [email protected]

    Dean at Webpreneur University

    www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk

    http://www.facebook.com/pages/UltraSpectra-Pvt-Ltd/127098794001556mailto:[email protected]:[email protected]://www.facebook.com/WebpreneurUniversityhttp://www.facebook.com/pages/UltraSpectra-Pvt-Ltd/127098794001556mailto:[email protected]:[email protected]://www.facebook.com/WebpreneurUniversity
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    Implementation part:

    Problems Faced:

    Convincing CEO of restaurant about online business.

    Adding products in site as it has capacity of fewer products at initial level.

    www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk

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    Solutions:

    CEO was convinced by detailed discussion on advantages and functionality of

    this website.

    Problem of adding more products was solved by discussing with shopmarkaz

    team & support of Sir Amir Anzur and sir Zunnurain.

    www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk

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    Screenshots of order process:

    User is provided with a menu screen with all the available categories of

    products

    www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk

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    List of available products of that category is shown to customer

    www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk

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    User selects any product from them and adds it to cart

    www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk

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    Cart is shown to customer to verify his order.

    Customer can update cart to replace this product

    Customer can continue to add more products

    Customer can checkout to finalize his order

    www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk

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    Customer can order these products as a registered customer as well as a guest.

    Customer can login to the site or get registered here.

    www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk

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    After checking out user is provided with a form in which he will provide

    complete information about billing address and shipping address together

    with his personal information.

    www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk

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    Confirmation message of successful order placement is shown to customer

    www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk

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    Mail & SMS is sent to admin having complete information of order

    www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk

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    Business Model:

    9 BUILDING BLOCKS

    Customer segment

    Mass market:Already present customers of Rockbistro are our mass market.

    Niche market:

    Customers of Offices, universities and working places of Rawalpindi , Islamabad

    first and then other cities too. People of all age who want to get quality food at

    proper environment.

    www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk

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    Value propositions:

    Newness:No other online restaurant having large number of variety of products like

    RockBistro.

    Performance:

    Quality Products will be delivered to the customers.

    Customization:

    There will be special Arrangements for special events and customers of RockBistro

    will enjoy their time.

    Cost reduction:Customers will get products in lesser amounts because they will get products on

    their desired place and do not have to pay cost of transportation.

    Risk Reduction:

    Customers will not have any risk of money lost as they will pay bill after getting

    products.

    Accessibility:Customers can get benefit of this online restaurant from anywhere using net

    facility.

    www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk

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    Convenience:

    As order process on this site is simple and easy to understand so customers can

    easily get benefit from it.

    Channels:

    Awareness:Already present customers of this restaurant will be reached by us by giving them

    broachers when they will come to restaurant. We will tell people about this

    restaurant and its special products by posting on blog, using face book pages,

    giving broachers at different organizations, universities and work places.

    Evaluate:

    We will contact our customers on their provided address to get their feedback

    about our products and will give them chance to tell us their demands for different

    products

    Purchase:Our customers are provided with easy to use interface of website from there they

    can select and order products of their choice.

    Delivery:

    Ordered products will reach to customer in less time by our responsible team ofRockBistro.

    After sale:We will give feedback opportunity to our customers. They can tell us their views

    on our blog or face book fan page.

    www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk

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    Customer relationshipsWe will maintain friendly relationship with our customers and will keep contact

    with them through different means so that we can know about their choice and will

    also ask about new features which they want so that they can be happy with us.

    Revenue streams

    Customers will place online order

    Products will be delivered to them by RockBistro team

    Customers will pay bill to RockBistro team

    www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk

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    Rockbistro team will give share to us

    Key resources

    Physical Computer with net facility

    Products

    Transportation

    Intellectual

    Famous brand named as Rockbistro

    Human Administrator

    Team to maintain website

    People for delivering products and receiving cash

    Management of RockBistro

    Customers

    FinancialMoney required for:

    www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk

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    Products manufacturing

    Salary of employees

    Transportation needs

    Key activities Maintenance of site

    Availability of work team

    Marketing

    Customer relationship

    Key partnerships

    Rockbistro team

    Customers

    Unique services

    www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk

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    Cost StructureOur business model lies in value driven cost structure. Our aim is to provide

    Premium values to our customer. The cost per unit will remain same to the fall of

    output rises.

    Marketing Campaigns:

    Blog:

    Rockbistro.webs.com

    www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk

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    Face book page:

    ROCK BISTRO simply not dinning

    Target Market:

    Already present customers of RockBistro

    People working in offices and in different organizations

    Students working staff of different universities

    Future Prospects:

    www.rockbistro.shopmarkaz.com,www.rockbistro.com.pk

    http://www.facebook.com/pages/ROCK-BISTRO-simply-not-dinning/392089656981http://www.facebook.com/pages/ROCK-BISTRO-simply-not-dinning/392089656981
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    Website of other food providing organizations.