Managing for Success in Toledo's $500 million Toledo Waterways Initiative
One Million Women Initiative by Uber
Transcript of One Million Women Initiative by Uber
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Women’s Initiatives at UberDeborah Nga, Community Engagement Southeast Asia, [email protected]
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Uber History
OUR STORY
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Over 328 CITIES
58 COUNTRIES
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REQUESTTap to select location
RIDESit back and relax, tell your
driver your destination
RATEHelp us maintain a quality service
by rating your experience
Everyone’s Private Driver
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UBER QUALIFIED
Uber only partners withdrivers who have a keeneye for customer service
and a passion for thetrade.
RIDER RATED
Tell us what you think.Your feedback helps us
work with drivers toconstantly improve the
Uber experience.
LICENSED & INSURED
From insurance tobackground checks, every
driver meets or beatslocal regulations.
Who are the Transportation Providers?
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Driver Application Process
● Uber partners exclusively with drivers working with licensed car rental/
transportation companies.
● Every driver is required to clear background checks, go through in-person training, and possess valid documentation in order to qualify.
Insurance
● Every driver partner is required to have commercial insurance.
● This means, from pickup to drop off, every Uber ride is fully insured.
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Features
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Why is Uber a strongpartner for women?
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PARTNER DRIVERS
FLEXIBILITY : Fit the job around your life
● Decide when and where you want to drive.
“I drive when I want to, around my kids’schedules and my business. I was tired ofworking overnights at Walmart.
Now I can earn money to build my businessdoing something that I love, and that makes adifference to the community as well!”
- Lisa, Tampa Bay, Florida
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SAFETY : Nobody’s a stranger
●
Drivers know their riders. There are noanonymous pickups or street hails.
● Drivers rate riders after each trip so Uber
can remove problematic riders from the
system.
● Drivers can get real-time help from a
member of the Uber team inside the Uber
app.
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EARNINGS EQUALITY : No gender wage gap
● Women and men earn the same fares in each city.
● The process to become a driver-partner is the same regardless of gender.
● Rides are allocated based on proximity to passenger.
“What I love about Uber is that you get out of it what you put in. There is no economicinequality and no favoritism. I’m in control and it’s so cool!”
- Jessica, San Diego
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RIDERS
Nobody's a Stranger
Complete driver and vehicle information appears in the app so you always know who'scoming to pick you up. The average estimated time of arrival in Singapore is less than5 minutes
● Driver details: Your driver's name, photo, contact number - Contact driver via text orcall with any requests, questions, or special instructions
● Vehicle details: Vehicle license no., vehicle model
● Rating: Driver’s aggregated rating
● Accountability: Eliminate discrimination and lack of accountability persistent in othertransportation options
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During Your Ride
Share your ETAUber gives you the ability share critical trip
information with friends and family to keep track ofyour ride and safe arrival.● Real-time GPS tracking● Driver & vehicle information
InsuranceEvery Uber ride is fully insured.
Cashless PaymentsAll rides are completely cashless and payments aremade securely via credit card/ debit card
All rides and payments are 100% traceable
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After Your Ride
Anonymous & Actionable FeedbackMandatory to rate your experience after every ride to help
us manage the standard and quality of service.
Emailed ReceiptSent immediately after your ride providing complete tripinformation (incl. driver name & photo, route, farebreakdown).
24x7 SupportWe have teams on-call to provide 24x7 customer support in
country and in-region.
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How is Uber Changing Cities?
Reducing reliance onprivate cars
Building the foundationfor
Smart Cities
Fostering Inclusion
• Complementing public transport systems• Encouraging ridesharing
• Providing data for urban planners
• Bolstering trust on online transactions and cashless
payments
• Creating economic opportunities for drivers
• Expanding transport options for riders
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Partnerships for Women
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GLOBAL TEAM FOR WOMEN
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INDIA
50,000 jobs to women throughout India
● iCare is a professional driver training program for men and women
● iCare conducts outreach to women drivers and provides specialised training to help
women learn how to drive and become commercially-licensed professional drivers
● Uber connects women graduates with its partners looking to grow their businesses
Ministry of Social Justice and Empowerment’s National Skills Misson
● The Mission focuses on skill development and vocational training to bring confidence
among the unemployed youth in India.
● Our program includes driving courses for women starting with New Delhi. The program
seeks to achieve an empowered class of women entrepreneurs and take a step towardswomen safety by creating a competent pool of women drivers in India.
Source: http://newsroom.uber.com/india/2015/03/uber-commits-to-creating-thousands-of-jobs-for-women-in-india/
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MEXICO
Opportunities for low-income single mothers
● Vifac provides services and support for pregnant women, mothers, and survivors of
domestic abuse
● Vifac educates their network on the opportunity of driving with Uber
Reaching job seekers
● Manpower is a global recruiting and job placements firm
● Manpower conducts proactive outreach to women job seekers and connects them
with Uber partners looking to grow their businesses
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UNITED STATES
Bringing access to transport and job opportunities
● YWCA provides job training workshops for women
● YWCA will educate their network on the opportunity of driving with Uber as a full-
time, part-time, or temporary option for women job seekers
● Uber provides training on-site at YWCA, free rides to job interviews for YWCA
constituents.
● Uber’s female executives participate as mentors in YWCA programming
Source: http://newsroom.uber.com/2015/06/ywcachicago/
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Other projects we’re interested in
Micro Loans
Providing loans to buy cars
Vehicle Financing
Low downpaymentLow monthly installment
Donate a carcharity drive
Fleet manager
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Other projects we’re interested in
Reducing reliance onprivate cars
Building the foundationfor
Smart Cities
Fostering Inclusion
• Complementing public transport systems
• Encouraging ridesharing
• Providing data for urban planners
• Bolstering trust on online transactions and cashless
payments
• Creating economic opportunities for drivers
• Expanding transport options for riders
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Thank you