NIMA eMag_April 2012

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Energizing Young Minds

NIMA eMagNorth India Management Association

(J&K, Himachal Pradesh, Punjab, Haryana, Uttarakhand, Rajasthan & Chandigarh)

March-April 2012Issue - 2

NIMA Regd. under Societies Act 1860

Hadimba Temple, ManaliHadimba Temple, Manali

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Views expressed in the Article inside are that of the authors

NIMA may not essentially subscribeto these views

A Bi-monthly e-mag of NIMAedited by JN Vohra

Foreword

Marketing Financial Products - Dinesh K Kapila 1-2

Smoothing Coal Mining - Dr. P. K. Vasudeva 3-4

Sorry General…..-S P Singh Bhalla 5-6

Managing the Well-being of Military Col. (Retd) D S Cheema 7

Collaborative Planning….-Dr. A. K .Varma 8

Right To Information Act ( RTI ) - TEJ K. MAGAZINE 9-10

Biwi & The Boss - J.S. Gogia 11

Controling BP Spiritually - Deepak Behl 12-13

Karsog: Valley of Temples and Orchards - Dr. N.K Sharma 14

Srinagar- Essence of Kashmir J.N.Vohra 15-16

NIMA Events 17-20

PresidentDr. Gulshan Sharma

Vice PresidentAjay Gupta

Secretary GeneralJN Vohra

NIMA

SCO-1, Level III,(Opp. Reserve Bank of India),

Sector 17-D, CHANDIGARH - INDIAPhone : +91-9814556072

you can send your feedback [email protected]

Foreword

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Energizing Young Minds March-April 2012

Dear Friends,

As you are aware, North Indian Management Association (NIMA) works to create an environment that is compliant and conducive to the development of business enterprises and academic fields for professional progress. In view of this, NIMA endeavour to partner with other management bodies across the globe and expand services and management competencies.

NIMA aims to align the country’s industry manpower with the skill requirements. Therefore, skills development is an imperative initiative that is practiced by the entity to upgrade country’s employability scenario. Being it’s one of the objectives to serve public for betterment and motivate individuals to realize their true potential, NIMA continuously work for professional development and prompt advanced education. We believe that an expanding job market would encourage potential candidates to upgrade their skills and mint more revenue streams for the country’s economic scenario.

In order to empower all segments of the society, NIMA propagate essential research and consultancy services that encompass avenues like socio economic development of the country & future management trends in various domains & NRI investment, opportunities, scopes and channels in North India. Our experts also provide consultancy and help build the perspective of the state government functioning, work towards academic partnership and analyse the availability of the resources for channelizing their proper utilization for gainful opportunities.

I congratulate NIMA fraternity for participating with proactive contribution of their experiences from diverse fields in the form of write-ups for NIMA eMag, which is circulated widely. Your experiences are indeed valuable for the society.

God bless all

Dr. Gulshan SharmaPresident-NIMA

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the bank which had loaned her the amount was generous in The marketing of financial products in rural areas or semi sanctioning a loan of Rs 3.00 lakh and said it was charging a urban areas, specially in the hinterland presents unique low rate of interest due to NABARD. challenges as also learning opportunities. My own posting in Now mystified, I went over to the branch of the Regional the districts enabled me to gain insights into the process Rural Bank located nearby, the Branch Head said he had and I am sharing some experiences as they only amplify the loaned her Rs 3.00 lakh as crop loan under the Kisan Credit viewpoint. While discussing the marketing of financial Card which entitled her to concessional rates of interest products, I am essentially focusing on the marketing and sale and no compounding of interest, all this because she was a of mutual funds, ULIPS, tax free bonds, traditional life farmer. Technically he was correct, and then came the insurance products, medical insurance, infrastructure clincher, as a well off farmer, she would certainly repay in bonds, FD's of companies etc. time and would get an additional incentive for prompt The scenario in rural marketing is always complex, the repayment !!. Such cases did occur at times and was distance from the company / corporate offering the confirmed by colleagues, but then such is the reality. I also product is vast, both in terms of geography and perception. realized over time two aspects of finance a well off farmer The absence of qualified agents, bankers facing stiff targets or a ruralite intrinsically understood, the value of land and for cross selling products, a perception of safety embedded interest. Hence the obsession in buying land, as the farmers in all products, dependence on subsidy and governmental would say in Punjabi when asked about their obsession with programmes, arbitrage, mis- selling, lack of access to land, boss, ask God to create land !!. financial papers, inability to appreciate financial media Then I must talk about Satvinder Singh, a progressive farmer channels etc makes the whole experience most interesting and a close associate, owning 12 acres of land. He would and at times amusing. Add to this the mixture of come over and ask what to do with his cash surplus, ask conservativeness and suspicion ingrained amongst ruralites about subsidy schemes of the government and so on as also while interacting with city bred officials (that is urban at times request for putting in a word for more fertilizer for centric in thoughts and orientation) while they endeavour his cooperative society. One day he came over and proudly to market financial products during short visits to rural stated he was also a participant in the modern financial areas,it can be a formidable challenge for most.

Kisan Credit Card world, having invested in a single premium ULIP and in a mutual fund. He even advised me to invest as I would be I will start with my land lady at the district headquarters. doubling my money in three to four years and so on. With Owning two houses, a lavish triple storey structure for him were four more farmers, all having invested similar herself and a reasonably comfortable house for me (both amounts, all excited at their diversification in such houses were adjoining), the investments. I gently inquired if they knew how the money lady owned vast property, would be invested, about the functioning of stock urban as well as agricultural. exchanges, fluctuations in values, NAVs etc. The confident One day I complimented her answer was that the Agriculture Banking Head of a major for the new Ford Fiesta bank branch in the town had guided them and assured them parked in her driveway. She about the return. Curious, I asked how they had come by so acknowledged the greetings much liquidity, well, the branch head had simply first issued a and then said in chaste crop loan(subsidized by the central government) through sophisticated Punjabi, it was the kisan credit card and then after crediting their account, thanks to me ! Now zapped, I debited it for the ULIP / Mutual fund investments !!. After asked her how so, she said

Marketing Financial Products in Rural & Semi Urban Areas

Dinesh K Kapila

VIEWPOINT

AGM, NABARD Shimla.

relationships, even if cash could be withdrawn from an ATM, it would be in order for the customer to walk in and exchange greetings. The barriers of limited broadband access, electricity outages, lack of understanding of terms and conditions, limited literacy of even the well of residents and ill-trained staff at offices of intermediaries are understood, but corporate India has been visibly negligent in tapping the comparatively well off and cash rich segment in rural areas. I even approached a major corporate specializing in marketing / selling of a diverse range of financial products to atleast venture out of Chandigarh and attend some meets which were being organized but the mindset was it would not be a viable venture. Bankers cannot be expected to sell such third party products effectively, strangely, I found some Satvinder and the farmers left the office, I went over to the bankers themselves to be deficient in knowledge about branch, they sheepishly confessed they were way behind mutual funds, though their branches had posters about such targets for loaning and selling insurance / mutual funds, the products. Thus massive knowledge inputs are required as only recourse was to do what I have just described. I also modes of reaching out to segments which can confronted them about the knowledge deficit of the understand and invest in products with an awareness of its investors about the products, it was met first with silence potential upside or downside. and then a lame excuse that these farmers being These are of course personal recollections and comparatively well off would be able to live through a crisis, interactions, many would have different experiences. But if at all it occurred and this was occurring at many branches the essence is to realize that marketing of financial products as regards the better off agriculturists only. in rural areas would require a different mindset, an When I inquired deeper, I realized even the bank officials understanding of rural cultures, development of channels were not aware about the intricacies and had attended a for collection (say micro SIPs or ULIPs), a mode to reach one day training session only. Needless to say, I spent hours out with publicity material and adequately trained staff, later every week explaining the concept of such access to data / information about households which can investments to such groups of farmers, as and when the afford to invest etc. stock markets tanked.

Another interesting mode was to borrow at a low rate of Dinesh K Kapila is presently posted as AGM at NABARD Shimla. interest (crop loans are subsidised) and then reinvest in These are his personal views and do not reflect the views of his fixed deposits with the same branch. This ofcourse is not employer.the norm, but the better off and astute agriculturists do at

times exploit such opportunities, specially when bankers are under pressure to achieve targets. A caveat, this is not the norm or happening in all regions, or for that matter amongst all farmers; the marginal farmer is totally out of the loop on such financial innovation. Relationships matterRelationships matter a lot in rural settings in winning trust and bringing about investments in financial products. The rural hinterlands have provided a fertile setting for scams and unfulfilled promises and assurances. The rural folk tend to connect unconnected dots, if a company had promised buy back for a commodity and subsequently failed to honour its promise, it makes it very difficult to market a new financial product in the same area, even if the two events are separate issues. This also explains the success of post offices in banking and that of old style bankers operating for a considerable time in a certain area. There is comfort in such

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DR. P. K. VASUDEVA

Former senior professor, ICFAI Business School, Chandigarh

purview of law," Perti said. The Coal Mines (Nationalisation) The Competition Commission of India (CCI) competition Act, 1973 does not permit commercial mining from captive regulator plans to probe whether state-run coal miners blocks and has been awaiting amendments for more than a have thwarted competition in the sector, robbing it of decade now.growth despite the country holding record reserves of the Restrictive trade practicesfuel.Restrictive trade practices have effects not only on Domestic coal reserves rose 37% in two years to 74 million production but also on prices. The wholesale price index for tonne in 2011, but this could not be matched with a faster coal increased by 13.25% in the September 2011 compared pace of production. Coal production growth in fact slowed with 7% in 2010. The coal import bill also gets inflated due to to 0.19% in 2011 from 7.9% in the previous year, delaying inefficient tapping of mines. According to government data, industrial projects and causing rolling blackouts as coal-the country imports more than 100 million tonne of coal based power generators sat idle.every year. The competition watchdog CCI will also "Today 22,000 mw of power is lying idle due to coal investigate if there were irregularities in the allocation of shortage. The CCI will be looking into why the market is not captive coal mining blocks. "Blocks have been allocated to being allowed to grow even after 20 years of liberalisation," some companies randomly. We are looking into the case informed a CCI official.with all seriousness, as it affects the critical power sector," After the nationalisation of coalmines in 1973, mining said another top official.sector is almost entirely in the hands of public sector The CCI is also worried that the ministry's policy proposal companies, with Coal India controlling more than 80% of on surplus coal and washery products limits production of coal up to an approved level, which industry says will compound the fuel scarcity problem. The officials warned that since the proposal seeks to sell surplus production to CIL at below-production cost, the competition issue would only get aggravated, benefiting only the state monopolies.Coal India, whose net profit increased 68% between 2006-07 and 2010-11, is sitting on record cash reserves of Rs 49,000 crore. The world's largest coal miner has a net worth of Rs 30,000 crore and a market capitalisation of Rs 200,000 crore. Coal India refused to comment on the matter. The CCI will soon refer all complaints against the Kolkatabased miner to the director general of investigations for a probe. PMO's Timely InterventionThe Prime Minister's Office (PMO) should be commended production. However, the miner has not been able to ramp for its decisive intervention in getting Coal India Ltd (CIL) up production despite availability of enough funds.to sign firm fuel supply agreements (FSA) with all power The regulator will be probing abuse of dominant position by plants that have entered into long-term deals with the state-run monopoly, which has the backing of the coal distribution utilities for selling power and are to be ministry, under Sections 3 and 4 of the Competition Act, commissioned before March 31, 2015. The CIL, which 2002.produces 80 per cent of India's coal, has in recent times only But coal secretary Alok Perti said neither the state-run been issuing letters of assurance (LOA) that do not legally miners nor the ministry have done anything illegal. "We are bind it to supply fuel once a project is up and running. The not doing anything wrong. We are working under the

Smoothing Coal Mining is a Welcome Sign

TIMELY INTERVENTION

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state-owned miner has not inked a single FSA since April supplies from non-power consumers including cement and 2009. steel.The PMO has now asked CIL to convert the preliminary But PMO actions can only be poor substitutes for more LOAs into firm FSAs, committing it to supply at least 80 per substantial reforms. Foremost among them is the long-cent of the full quantity of coal mentioned for a period of 20 delayed enactment of the Coal Mines (Nationalisation)

Amendment Bill and setting up a Coal Governance and Regulation Authority which is pending since 2007 (T L Shankar Committee report). Unless commercial coal mining is thrown open to new players, India's reliance on imports estimated at 100 mt-plus against domestic output of 550 mt this fiscal will only grow. And that is simply not sustainable. Coal India's move to roll back price rise made effective from January 1, 2012 following opposition from coal consumers has triggered debate for the establishment of regulatory mechanism for the sector. Power generators and experts believe that the coal regulator was a need of the hour to bring about transparency in pricing."The issue of establishment of a coal regulator did come up for discussion during the meeting between the Prime years. In the event of shortfall, CIL would have to arrange for Minister and the industry CEOs held on January 18. The imports or supplies from other government entities, failing ministry strongly pitches for a regulatory mechanism for which penalties are triggered.coal sector to be put in place at the earliest."The PMO directive that has acted as a regulator covers The intervention of the CCI in considering a suo moto around 26,000 megawatt (MW) of LOA-based power investigation into whether the virtual monopoly of the state plants commissioned between 2009-10 and 2011-12, plus in the sector is responsible for the slowdown is a welcome an equivalent capacity slated to come up in the next three sign till a strong regulatory mechanism for coal sector is put years. Given that a typical 1,000 MW thermal station burns in place at the earliest.4-mt coal annually, it translates into a requirement of 200 mt

or so. The benefits of securing FSAs for these projects are The writer is former member of Consumer Disputes Redressal obvious for a power-starved nation, even if CIL may have to Commission, UT Chandigarh. He can be approached E-mail: be shaken out of its lethargy to ramp up production from [email protected] existing as well as new mines especially those that

have already received the necessary approvals. In the short-run, it may have to even reduce e-auction sales and divert

-Doubt sees the obstacle; Faith sees the way,

-Doubt sees the darkest night; Faith sees the day,

-Doubt dreads to take a step; Faith soars on high,

-Doubt questions "who believes"; Faith answers "I"

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CASE STUDY

abide by the original year of birth declared by him, issue also Abstract :impacts discipline within Army and the defence services in This case study deals in principle with vital employment particular, his spat wth the Defence Ministry, propriety of issue of seeking alteration of dates of their births by former four Chief justices of India in deviating from Judicial employee(s) nearing terminal of their long innings in rulings given by Apex Courts on the issue, ethics and service. Correct date of birth in service record is extremely integrity forming strong pillars of Defence services and important as it determines various entitlements including Corporate governance, grace and prestige of office of Army extension in service tenure, increments, promotions, chief, contradictory record maintained by the Adjutant retention of official accommodations, perks, fringe benefits, General and Military Secretary wing of the Army. official Status, entitlements of conveyance, entertainment, Main Case : orderlies so on and so forth depending on Service rules, be General Singh at the time of joining National Defence it Defence or Civil. Fundamenals remain the same i.e. Academy as a 'Gentleman' Cadet had declared 1950 as year change in date of birth or for that matter month or year of of his birth supported by required documents and has been birth has to be contested by the aspirant immediately on consistently undertaking to bind himself so during his entire joining the services. Time is of vital essence. Officers trying service span on numerous occasions including at the time of to seek change nearing their superanuations have to periodical, promotions, regulating his various entitlements account for as to why they could not get it earlier indeed an in Army, change in hierarchy of commands but of late, took a hurclean task almost next to impossible. This is the 'U' turn in claiming year of his birth as 1951 in lieu of 1950 rationale behind the consistant judicial rulings of the Apex and his attempts to force the Government to give effect the Court and followed by no. of State High Courts from time change in official records an avoidable arm twisting strategy to time. adopted by the General. Within the above frame work, a live case has been captured Ministry of Defence has after detailed examination taken pertaining to the Chief of Army Staff of India, General V.K. apposite, just and appropriate legal and administrative Singh which has attracted wide attention and was found stands in accepting 1950 as year of his birth, the General 'amusing' to HR, legal, judicial and defence circles since apart committing on numerous occasions during his entire career, from avoiding the controversial issue pertaining to the accepting promotion after promotion including his General himself of seeking alteration of year of his birth at

ndthe fag end of his innings despite repeatedly undertaking to elevation as Chief of Army of the Nation - 02 largest Army of the World.His last few promotions based on year 1950 of his birth are: As Corps Commander in 2006 (from Major General to Lt. General).As Army Commander in 2008 (as GoC-in-Chief Eastern Command).As Chief of Army Staff in year 2010. Aggrieved on the refusal of the Government to succumb to his pressure tactics, General filed a 'statutory' complaint with the Defence Ministry reiterating year of his birth as 1951. Plea of the General that his Matriculation Certificate evidences 1951 year of his birth is too late, vulnerable and weak to withstand the valid stand of the Govt. at this

"Sorry General, You Can't Have It and Eat It Also."

S P Singh BhallaConsultant HR/Industrial Laws/Management of Disciplinary systems.

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IN THE WORLD IS DUE TO THE PEOPLE WHO WANT TO FEEL IMPORTANT. "

Learning notes :Case study offers good many teaching notes for HR Managers/Students and Law Officers. It calls for: - 1. Urgency to carefully settle the issues/documents of staff

at the time of their joinining leaving no scope for ambuity, whatsoever, lest it should take the shape the case study deals with if lingered on unnecessarily.

2. Time is of great 'essence'. If claims are not settled immediately, it affects adversely their tenability since Law does not help those who 'sleep' over their rights.

3. If the claims are unnecessarily dragged on, Law takes it that contentions raised by the parties have been acquiesced with.

4. No doubt, 'Matriculation Certificate' incorporating date of birth have a strong bearing on the determination of the issue and supersedes particulars furnished to the contrary by the candidates but if inconsistencies are not resolved immediately, 'Matriculation Certificate looses it's 'sheen' in the eyes of Law and rightly so.

belated stage nearing the end of his innings that it is the 5. Case study calls for consistencies to be co-ordinated General himself who has been consistently binding himself and resolved by all departments of the Organization to 1950 as year of his birth since his joining N.D.A. all unlike in the current case study, Army's two arms i. e. through during his service; thus he can't have 'u' turn at fag Adjutant General and Military secretary Branch have end of his service. contradictory year(s) of birth of the Army Chief in their There are umpteen no. of judicial rulings emanating not less respective records. Left hand was not knowing what than from Apex Court consistenly holding that change in right hand was doing, spelling avoidable disastrous birth sought for by employees at the time of confusion and misgivings. supperannuation should not be agreed to, ordinarily. 6. Obviously the custodians of records did not get the Present issue surely falls within the settled propositon of facts across promptly settled forgetting Rudyard Law not once or twice but a consistent stand of Apex and Kipling's basic lesson of using six honest serving State High Courts for several years. A sample citation of servants : Hindustan Lever Ltd., Vs. S.M. Jadhav 2001 LLJ 1695 by Apex "WHAT and Court suffices to buttress the settled legal position. WHY and General's soliciting at the back of the Defence Ministry and WHEN and Attorney General of India, 'convenient' legal opinions from HOW and former four Chief justices does suggest as if the Army in WHERE and WHO." general and he in particular were operating as independent 7. “Corruption” is not confined to 'bribes' only. World 'State' within the Indian 'State' not giving positive signals. Bank defines it as use of “public means" for “personal It is equally beyond comprehension as to how former chief ends” and includes improper or selfish exercise of justices had opined against the Law settled by the Apex power and influence." Court of which they have been on the bench at one or the 8. Does not the episode reflect shifting of 'focus' from other point of time before superannuation or is it just the "Service before self' to "Self before service' first and obvious 'lure' and 'personal' interest instead of 'public' the third words exchanging their locations per force of interest rendering opinions favourable to the General in the falling societal values. direct contradiction to the settled judicial consensus by the 9. How come that four former Chief justices of India gave Apex Court and numerous State High Courts, reminding their opinions contrary to the legal position settled by of a Russian Proverb: - Apex Court of which they were at one or other point of “ WHEN MONEY SPEAKS, TRUTH IS SILENT. “ time, part of the same Institution? Surely, T.S. Eliot was not wrong when he cried anguishingly :

" HALF OF THE HARM THAT IS DONE

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beings were perfectly rational, the motivation and With the ever expanding participation of our armed forces performance should increase with more money and more in operations and in aid to civil authorities, our troops are welfare. There is experiencing more deployments. The risk inherent in their another factor which job and frequent and lengthy separations from the families comes in to play. affects the well-being of military personnel in many ways. Paying people more Certain stressors like isolation, boredom, work load, danger, money can result in ambiguity in job responsibility and powerlessness etc. lead higher performance to adverse outcomes related with attitude, health and in certain type of performance Armed forces policy makers need to put in work , s ay when special effort to preserve and promote well-being of the performing simple soldiers above a particular level in the interest of mechanical tasks, but operational readiness and how well they will be able to the moment you perform their job once called upon to do it. expect a soldier to Towards this end, the government has undertaken certain use his brain also, specific measures, perhaps less as a moral obligation but which is necessary for more as a 'necessary evil'. The process started after 1971 many tasks in armed forces, the opposite can happen. Bangladesh war when A soldier should be looked after only that much which does t h e t h e n P r i m e not blunt his soldierly traits and qualities. It is easy to M i n i s t e r I n d i r a conclude that using money to motivate a soldier can be a Gandhi, 'rewarded' double edged weapon. For such tasks that require cognitive the forces with free-ability, low to moderate level performance- based financial rat ions. Recently, awards can work very well. But when the incentive level is S i x t h P a y very high, it can command too much of attention and the Commis s ion ha s person may lose focus as he/she may be distracted by the addressed to a large expectation of very high level of reward. For this very extent, the grouse of reason, increasing an infantry soldier's pay, while keeping say t h e d e f e n c e that of the engineering cadre soldier's pay at the same level, personnel that they will get better results.(Of course, other implications of pay get lesser pay and parity have to be kept in mind) Increasing the salaries of pension as compared officers, for that matter, may not get us higher level of to their civilian counter parts. It is too early to conclude that motivation and higher standards of performance, but doing this increase will actually motivate them to perform better the same for men may get us much better results. What is than before. Let us understand how money motivation the threshold level of monetary incentives for officers and actually works in armed forces.what is that for different categories of soldiers engaged in When we conclude that better welfare of service personnel different kinds of tasks, needs special studies.can lead to better motivation and hence better Another aspect related with the reason of a soldier wanting performance, we assume that such personnel are perfectly to die for the nation, is also relevant here. Soldiers don't lay sensible, calculating machines ie they are perfectly rational down their lives for money…..of what use money is to a beings. Our observation of how people actually behave dead man? Men sacrifice their lives for much more powerful does not support this view. In fact we may be led to the things; honour, faith, family, country and perhaps some time conclusion that most of the people are irrational in their for the sake of mankind. As Philip Mason aptly puts it in 'A behaviour. Many studies by behavioural economist infer that Matter of Honour', “men may come to colours for pay but it is financial incentives as a device for enhancing motivation and not for pay that they earn a Victoria Cross”performance does not have a linear relationship. In some

cases more money or wrong welfare measures, beyond a particular level, may decline the performance. If human

Army Welfare

Managing the Well-being of Military Personnel

Col (Retd) D S CheemaVice President (HR), FTP

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The global business environment collaboration has become In its first phases, CPFR was interpreted as a linked the holy grail of supply chain improvement and has been sequence of nine business processes, backed by industry referred to as the driving force behind effective supply chain standards. But in practice, CPFR wasn't as linear as the nine management. Collaborative Planning, Forecasting, steps implied. So today it is viewed as a wheel that can be and Replenishment's (CPFR)underlying premise is that entered at any point, as depicted in Figure 1.wider integration of firms within the supply chain will lead to a better focus on customers through the development of a single shared forecast of demand and a reduction of lead times. The benefits resulting from a successful application of CPFR include reductions in stock-outs, improved inventory management, shorter cycle times, stronger relationships between trading partners, better overall system visibility and customer service, and improved cost structures. CPFR is a paradigm-breaking business model that takes a holistic approach to supply chain management among a network of trading partners. Approved as industry guidelines by the Voluntary Inter-Industry Commerce Standards (VICS) Figure 1: CPFR Model (Source: VICS)organization and the Uniform Code Council (UCC), CPFR CPFR is a business practice that combines the intelligence has the potential to deliver increased sales, inter- of multiple trading partners in the planning and fulfillment of organizational streamlining and alignment, administrative customer demand. CPFR links sales and marketing best and operational efficiency, improved cash flow, and practices, such as category management, to supply chain improved return-on-assets (ROA) performance. planning and execution processes to increase availability There have been a number of widely known initiatives while reducing inventory, transportation and logistics cost. started with this objective from time to time like Vendor- CPFR assumes a great deal of data sharing and exchange Managed Inventory (VMI), Efficient Consumer Response (ECR) between partners in all steps. Data is necessary to measure and Quick Response (QR): the common metrics, to identify the exceptions in sales and The CPFR Model order forecasts, and also is important to support decision The CPFR model (Figure 1)offers a general framework by making on the exception items. Therefore data integrity is which a buyer and seller can use collaborative planning, almost a must for these steps to fulfill their missions. As a forecasting, and replenishing processes in order to meet result, frequent update of data is important to ensure that customer demand. To increase performance, the buyer and real-time information is exchanged between partners. The seller are involved in following four collaboration activities frequency of data update could be agreed upon between listed in logical order. the partners to meet the need of their specific relationship. 1. Strategy and Planning- In this activity, the buyer and Ever since the release of the CPFR Guidelines and

seller come to an understanding about their Roadmap, there has been steady increase in the number of relationship and establish product and event plans. companies implementing CPFR. In addition to the successes

2. Demand and Supply Management - in which seen in the U.S. and European pilot implementations, CPFR customer demand and shipping requirements are has also gained increasing attention in other parts of the forecasted. world as well. In Asia, Corporate Japan is one of the fervent

3. Execution- the third collaboration activity involves advocates of CPFR, large multinational company like Hitachi placing, receiving, and paying for orders, and also is one of those companies adopting CPFR practices. Other preparing, delivering, and recording sales on companies who have successfully experimented with CPFR shipments. are: Motorola, Wal-Mart and Sara Lee, Cisco, Living.com,

4. Analysis-for this activity, the execution step is Amazon.com, Dell Computers, JC Penny, Kmart, Federal monitored and key performance metrics are Express, Kimberly-Clark, Nabisco and Wegmans, Solectron measured to work towards continuous improvement. and Koda.

Article

Collaborative Planning, Forecasting, and Replenishment Practices

Dr. A. K .Varma

Principal, Continental Group of Institutes, Jalvehra, Distt. FGS (Punjab)

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Tej K. MagazineManagement Adviser & Corporate Trainer

Director Traam Services Pvt. Ltd.

micro film, facsimile copy of a document, any reproduction EMPOWERMENTof images embodied in such microfilm, any other material What is RTI? RTI ( RIGHT TO INFORMATION ) is produced by a computer or any other device.:Empowerment of People of India.” This is the best gift, the

government has given to people of this democratic country WHO WOULD PROVIDE INFORMATION?Aam admi” Generally Central & State Governments, Public Sector the “ , after independence of the nation.

Undertakings & Corporations, a Private Body which can be INTRODUCTIONaccessed by a “Public Authority”. The Govt. of India resolved that in order to ensure greater

and more effective access to information, the Freedom of PUBLIC AUTHORITY“Public Authority” means any authority or body or Information Act 2002 institution of self government as enshrined in the must be made more Constitution of India, or by a law enacted by Parliament or a progressive, participatory State Legislature. By notification issued or order made by and meaningful with more appropriate government authority that includes a body access to information on owned, controlled or substantially controlled by the working of central, government; a substantially financed NGO directly or state governments, public indirectly by funds provided by the appropriate sector undertakings and government.others who fall under the purview of the Act. Thus, the

RIGHT TO INFORMATION ACT-2005 was born, for WHO CAN OBTAIN INFORMATION? Any Indian who desires to obtain information under the providing a strong frame work for effectuating the right of Act, shall make a request in writing, or through electronic information recognized under Article 19 of the means in English or Hindi or official language of the state, in Constitution of India.which the application is being made, accompanied by RIGHT TO INFORMATION ACT 2005prescribed fees (Rupees ten by Cash / DD / Postal Order ), The Right to Information Bill having been passed by both to the Central Information Officer or the State Information houses of Parliament, received assent of the President of Officer or the “Public Authority”, as the case may be.India on June-15, 2005. It got incorporated in the Statute

Book as THE RIGHT TO INFORMATION ACT-2005 (22 of TIME LIMITa) On receipt of request with the prescribed fees by the 2005). Along with RTI Act-2005, the following were

concerned authority, the information has to be also created:provided as fast as possible, but, not later than 30 days.a) The Right of Information (Regulation of Fee and Cost)

b) Where the information concerned is relevant to life Rules-2005.and liberty of a person, the information has to be b) The Central Information Commission (Appeal provided within 48 hours of the receipt of request.Procedure) Rules-2005.

c) If the application is made to a particular public c) The Central Information Commission (Management) authority, but, the subject matter is closely connected Regulations-2007.with some other authority, the same would be INFORMATION WHICH CAN BE ACCESSEDforwarded to “closely connected” authority, under “Information” means any material in any form, including intimation to the applicant, within 5 days of receipt of records, documents, memos, e-mails, opinions, advices, application.press releases, circulars, orders, log books, contracts,

reports, papers, samples, models, data material held in any INFORMATION OFFICERSthelectronic form and information related to any private body Central Information Commission, 4 . Floor, Block-IV, Old

which can be accessed by a public authority. Besides, any JNU Campus, NEW DELHI 110067, Web: www.cic,gov.in

Right To Information Act ( RTI )

Informative

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the RTI ACT, can be gauged from the following message (Details about States Information Commissioners given by UPA Chairperson Mrs. Sonia Gandhi to Prime can be obtained from above given web site )Minister Dr. Man Mohan Singh, on November-10, 2009:“ The RTI ACT ……… as one of the most effective pieces of legislation, as instrument that has empowered people and made government more responsive……. Much has been achieved in these initial years and while there are still problems of implementation, RTI has changed the lives of our people and the ways of governance in the country………it is important therefore, that we adhere to its original aims and refrain from accepting or introducing changes in the legislations or the way it is implemented that would dilute its purpose.” ACCOUNTABILITY & SOCIAL CAUSEAs said earlier RTI ACT is empowerment of people of India. The Act has made political leadership and bureaucracy EXEMPTED INSTITUTIONSconscious that, they are accountable to people of India. That, Government organizations, which do not presently fall they have to perform and make work culture transparent.under the purview of the RTI ACT, are presently 22 in In this era of multi billion rupee scams, cancer of corruption number these include Enforcement Directorate, Central at all levels from a chaprasi to the secretary and the Economic Intelligence Bureau, Central police organizations minister, red tape-lethargy-delay and incompetence in like Indo Tibetan Border Police and Assam Rifles etc. While government working, it is the duty of all social minded the Central Government is reviewing to prune the individuals, societies, service clubs, NGOs, professional exempted list and restrict the list only to intelligence and organizations, educational institutes etc. to create MASS sensitive organizations; CBI is trying its best to get the AWARENESS about the RTI ACT, help individuals to file RTI “exemption status”. APPLICATIONS, follow up with concerned PUBLIC APPEAL PROCEDUREAUTHORITIES for INFORMATION & RESULT , to cleanse Appeal is filed with Central Information Commissioner or the government of corruption, ensure transparency and the relevant State Information Commissioner, as the case accountability, so that the society progresses . The fruits of may be against deemed refusal of the Public Authority efficient & responsive government working, dispensation of concerned along with self attested copies of the orders and justice, respect for human rights and development are fast, documents against which the appeal is being preferred.effective and these reflect on quality of life of the common BUREAUCRATIC APATHYman the aam admi.Answerability as per RTI Act creates inconvenience for

corrupt government officials and political bosses, alike. They try to suppress or delay parting with information, which

INTRODUCTION TO AUTHORdoes not suit them or would expose them. There is a Tej K. Magazine, by profession is Management Consultant & provision in the Act to impose fine on erring officials. Several Corporate Trainer in Leadership- Communication Skills- times officials land up in paying fines from their pockets. Marketing Society needs to fight, against insensitivity of bureaucracy, Supply Chain Management. Distinguished Member-Indian for successful implementation of RTI ACT.Institute of Materials Management. Eloquent orator & writer, WHISTLE BLOWERScommitted social worker, 53 times Star Blood Donor. Charter People, who take upon themselves the challenge of Member-Lions Clubs International since 1975- recipient of exposing misdeeds of the government, are known as RTI coveted “Top Ten World Award for Promotion of International ACTIVISTS or WHISTLE BLOWERS. Such Activists are Understanding & Co-operation in year 2000. [email protected] a few times shadowed, intimidated, blackmailed and

threatened. There have been a few cases of killings of RTI Activists. But, the society should not get discouraged and should continue their campaign unabated, against bureaucratic menace. The Act also has provision for providing police protection to whistle blowers.IMPORTANCEImportance and intentions for successful implementation of

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J.S. GOGIAEx-GENERAL MANAGER (S&D), CHAMBAL FERTILISERS & CHEMICAL LTD

Handle them with great care. Both biwi and the boss are the defend them. If the boss says to the sun, I am seeing the moon. useful persons for you. They play an important role in your You say, 'Sir I am also seeing the stars in the sky'. Once I had to day-to-day life. They are capable to take you to the heaven or work with a rascal. We, numbering forty, resigned one by one, show you the way to hell. Ideally speaking, you must love as we did not compromise with him. your work place. Your home should be a temple of peace. Love his cats & dogsThese two places are governed by these two 'deities' (devi Remember protocol to follow. You should not wear better and devta) with whom you spend most of your time. clothes than your boss. He will never like it, if you do that. I have always maintained, “If you have a bad boss, your half life Once I had to put all my clothes in the suitcase and I is gone. If you have a bad wife, your other half is also gone. You borrowed something to wear from my neighbour on arrival can book your room at Agra (asylum) or wherever you feel of my new boss. Don't forget to love his cats & dogs; take like; choice is yours.” You are spending half of your effective care of them well. It is not a small thing, it is ever rewarding. life in the office. No matter what kind of the organization you Find out the favourite choice of the boss, the brand of serve, your immediate boss is the person with whom you are cigarettes and drinks he likes. You should know his lifestyle to most concerned. So is the case with other half of your life, identify the gift items you intend to present him at certain which you live with your wife at home. occasions. It is always good to judge his temperament & It is not easy to change both of them. You cannot change the emotional behaviour to find the best time when he will be job all the time in search of a good boss. So is the case of wife, receptive to your valuable feedback you have gathered. it is neither easy nor advisable to do that. I have changed my Courtesy calls to the boss are always rewarding; ask your five bosses in search of an ideal one but I dare not to change Biwi to accompany you. It is better if she makes same hair ……..! style as of boss's wife. Don't forget to take a packet of sweet Two persons were good friends. One was quarreling all the and tell the boss that you have celebrated today the birthday time with his wife while other was enjoying peaceful living. of a niece of your brother's wife. If the boss is in receptive The first one asked the second for the secret of his mood, give some feedback of the office. It will provide you happiness. He smilingly replied “I don't interfere in normal good coverage for your shortcomings in professional course.” The other said, “When do you interfere.” The capacity and competency. Tell him as your sacred duty that answer came “when there is conflict between China and his number two is a trouble shooter. India or war between India and Pakistan.” Someone asked me the secret of maintaining a good car. I She lives on her past. I am on future said, “Both car and wife behave well if maintained well. But be Recently we celebrated silver jubilee of our marriage. One of careful, don't lend them to anyone. They will get spoiled and it my guest said, “Congratulations! You had 25 years happy will be of no use.” When I asked the model of the car, he married life”. I replied, “She has always been living in the glory replied, “The model of my car and the wife is the same (as he of her past while I am living on my future. We never met 'at got car in dowry). Both needs replacement, I said. “Why don't present'; still we had happy married life”. Frankly enough, our you think to change the rings of pistons”, suggested my habits are diagonally opposite. I am an extrovert, while she is friend. an introvert and self-possessive. I am in the habit of over What will happen if biwi and the boss join hand together? spending her well saved money. I live in the complexity of the Biwi starts going in his car for shopping and movie. She also world, while she believes in simplicity. I am fond of perfumes tells you in advance about the assignment of your choice and & cosmetics, while she does not believe in the artificial life. likely promotion. Signal starts flushing “Maamla Garbar Hey!” Someone asked me, 'sir, there is always a woman behind Mr. Batra was a fine engineer in the industry. All of a sudden, every successful person; you have become GM because of his speed of promotion picked up momentum. After smelling your wife'. I said 'I would have gone few more steps ahead, if that his wife has joined hand with his boss, he resigned and there would have been two of them'. asked his wife to move away. But she preferred to divorce You know, 'Boss is always right.' If his graphs are going down, him, as she was not ready to leave his boss. don't hesitate to justify. “Were you not there, the profit I heard my friend praying “Oh God! Bless me with good biwi would have further gone down. Sir, you have saved the and good boss. Give them wisdom, the wisdom of not making company by minimizing the losses.” The boss is always wise my life miserable, as I am to pass through this world only by virtue of his position. Don't challenge his decision, just once.

Biwi & The Boss

Humour

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Deepak BehlFree Lance Writer

Health

gives up and closes the door of his mind and agrees to his Blood Pressure is one of the commonest ailments that fate and acts according to the whims and fancies of the human being faces today. Basically it is a slow and silent Mahant. When the baby elephant grows up, the Mahant ties death. When a person is young,one does not take enough the elephant with a thin rope which the elephant does not care and applies a casualapproach to everything which even try to break it. Reason being that the door or channel ultimately lands him or her into various kinds of physical to his mind is blocked. The elephant is strong enough to up-ailments e.g. high or low blood pressure, diabetes, root a tree and lift it with his trunk, so what do you think allergies, insomnia,asthama, the list is endless. Blood can't he break the thin rope. It is only due to the reason that pressure or many of the physical ailments in the human he stopped thinking in that direction. Similarly we people thought that these diseases are part of our life and we compromise on it. But the soul is so strong that still (even in old age) it has tremendous power to cure self but we don't want to cure ourselves.You can cure your own problem of Blood Pressure. It is very-very simple. PROBLEM :Each problem starts with your own thought and can be solved with the help of good thoughts only but we do not pay heed or attention to the cause of the problem. Once a bad thought (hate, jealousy, anger) creeps your mind, it is like planting a cactus. It is easy to uproot when it is a plant. But ones it takes a form of a tree, it becomes difficult just like it is difficult to cut a jungle full of thorny plants/trees. body cannot be termed as diseases. Whatever bad or This kind of jungle or a life full of problems can only be negative is happening to the body, it is the result of intake solved with the help of Rajyoga. of one's own thoughts or the junk food. So instead of Example : A stitch in time can save nine. curing the physical ailments, we must try to concentrate When we were child we were not taught to pay attention to on our thoughts. Just like we eat good (satvikbhojan), we the kind of thoughts we are generating whether negative or remain healthy throughout life.Similarly if we think good, positive. There are still some parents who teach their there is no question of any physical ailment. But since we children to grow in a positive manner and they feed them are not aware of this small little thinking pattern, we with healthy food (SatvikBhojan). But most of the parents indulge in huge discussions and delebrations and land up are not aware as to what is SatvikBhojan (Pure food). So, the nowhere. Everyone looks for peace outside but it is end result is garbage in, garbage out. SatvikBojan or healthy within but still out of reach.food/diet is the one which is prepared by a person (he/she) Learning bicycle in childhood is not difficult (in fact it was while remaining peaceful, engrossed in thoughts of God and fun) and we learn it (no matter how many times we fall), prepare strictly vegetarian food (exclude Onion and Garlic). similarly curing self of any kind of body ailment is not This satvikbhojan is also known as VaishnavBhojan. The difficult but the bent of mind is such that we don't want to Onion and Garlic are hot in nature and thus has the learn. Here a story that comes to my mind. A Mahant tendency to change your thoughts. (Elephant Trainer) brings a baby elephant and ties him with The present generation is more vulnerable as they are an iron chain. The baby elephant is not strong enough to addicted to TV/Cell phones/Computers etc. which gives break the chain inspite of many attempts. So ultimately he more negativity to thought process.

Controling BP Spiritually

on thought which is coming to you again and again. If that thought is bothering you or you feel it is a bad thought, try replacing it with good thought. It is similar to a TV programme that you are watching is not of your liking, you switch to another channel. Similarly replace the bad thought with good thought.

(2) If any one has hurt you and that face is repeatedly coming to your mind, then you must replace it with some good picture or with a picture of a deity/God.

(3) Every thought is in your control. Don't SOLUTION : let other people control your thoughts. For this, If you see the termites or cockroaches in home, you quickly check is very necessary. Rajyoga mediation helps try to get rid of them. But there are vices like Kama (Lust), you check these thoughts. Krodha (Anger), Moha (Attraction), Lobha (Greed) and Ahankaar (Ego) inside us but we hardly care to clean them (4) Feel good factor : If you want respect up. We clean our houses daily but we hardly pay attention to from others, you must first learn to give respect clean up our mind or body. Meditation (Rajyoga) is one such to others. If you want love from others, you solution to all the problems in life. must first learn to love others. If you want to (1) During the day, try to remain calm. Keep a check feel good during the day, try make others feel

good and you shall have it. If you want to remain healthy, teach others to remain healthy through Rajyoga.

Through this write-up I invite the children of this planet to be part of Rajyoga (or in other words “Raj Vidya”) and gift the world with peace of mind.

Deepak Behl, [email protected]

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Attitude

Given each letter of the alphabet a number in which they fall in the sequence, e.g., A=1, B=2, C=3 etc.

If you add up theletters of the alphabet in the word "ATTITUDE", this is the result:

A = 1

T = 20

T = 20

I = 9

T = 20

U = 21

D = 4

E = 5

100, so see ATTITUDE = 100%

The greatest discovery of my generation is that you can alter your life by alteringyour attitude.

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shikhrastyle temples which we often find in some other The picturesquevalley of Karsog in theMandi district of parts of Himachal Pradesh , as also in Mandi.Himachal Pradesh offers a variety of attractions to those

who are in search of solitude, relaxation and soft adventure. Twenty-five kilometers from Karsog is another temple of Dotted with numerous temples and fruit orchards, here in considerable interest dedicated to devtaMahunag, another the fertileKarsog valley, one can havegentle walks to the form of Shiva, is located on a hilltop commanding extensive surrounding hills orknolls or go trekking to places like views. A powerful deity in the hierarchy of gods of the Shikari Devi. region, Mahunagattracts a large number of devotees and

also makes the annual pilgrimage to Mandi to attend the Karsog, the main town in the valley, is 120 kilometers from Shivratri fair. Mandi and 128 kilometres from Shimla. The road from

Shimla passes through the poplar rendezvous of Located on a stunningly beautiful site atop a ridge, the Naldehra,famous for its 9 hole golf course situated in idyllic HPTDC well appointedHotel Mmaleshwar at Chindi, 13 surroundings. Proceeding further we reach Tatapani, on the kilometers from Karsog commands perhaps, some of the bank of Sutlej river, with many sulphur springs, whose finest views of the valley and the mountains. .It is one of the curative and invigorating qualities attract a large number of most lovely places of Himachal Pradesh. For a weekend people including visitors from far and wide. getaway from the monotonous daily routine life, Chindi is an

ideal destination that provides a welcome break. Chindi Karsog, which has a well stocked bazaar, exudes peace and being a very small hilly area is not that way visited by the enjoys salubrious and mild climate. If one is keen to study tourists but yet the place has got its own charm and hill architecture, onewill find treasures of it in the splendor. remarkably well preserved ancient shrines dedicated to

Durga, Shiva and Nag and other local deities. These edifices incorporate both indigenous traditions and outside influences. Seven kilometers fromKarsog, in villageKao, is a temple constructed on a rectangularplatform with a passage two feet wide for pradakshina. The wooden planks enclosing the pradakakshina path are slanting outwardly. Out of the rooftop ofthe main building rise two pagada like structures covered withchiseled slates and capped by gilded amalka which enhances the attractiveness of the view. Below the evesarewooden pendants (like stalactite knobs) for ornamentation. The idol of Kamakshi Devi in the sanctumis veryimpressive. The use of wood, stone and slate in the constructionof the temple shows a high degree of dexterity and workmanship which was achieved by the artisans and carvers hundreds of years ago who had carried out different types of tasks

The sight of the rambling hills together with the lush green according to the architectural norms in those days.

forests and valleys is really something mention worthy. Duringnavratras people from surrounding areas and far Chindi's real claim to fame in India at large lies at the top of afield, attired in their best, visit the shrine and offer prayers the hill above the village; the Chindi rest house, now tothe goddess with sacrifice of the buffaloes.It seems that converted into a hotel itself looks something like a Karsog and its neighborhood must have been a centre of miniature Georgian country manor house, with a large, well Shaivaism, in the past as it is evident from the worship of kept garden and a serene view, looking out as it does over Shiv and Shakti in the region.There are hardly any miles of gently rolling hills.

Tourism

Karsog : Valleyof Temples and Orchards

Dr. N.K SharmaProfessor in Tourism Management

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J.N. VohraProjects & Maagement Consultants

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Bengal and Gujarat were moving around the lake but not When the plane was hovering over the Srinagar Air Port for many shikaras were found active. landing, I peeped through the window panes and could take 'Darbar' Movea mobile snap of the snow covered peaks of Himalayas. The Srinagar, located on the Kashmir Valley at the banks of the pilot of the plane announced “outside temperature River Jhelum, is summer capital of Jammu & Kashmir state. 17°Celcius”, almost 16° lower than Delhi Airport, from The capital shifts from Srinagar to winter Capital in Jammu where we boarded the plane. It was pleasant outside in City starting from the first Mid-October. week of November. A Earlier, I had made couple of visits to the valley for well-replica of state assembly is earned leisure tours with family. This visit was almost after a located in Jammu for the decade. I accompanied Dr. Gulshan Sharma, president Asian legislatures to jostle with Motivation Forum and a hardcore tourism fit with Ph.D. in during winter assembly tourism from U.K. The purpose was to participate in the session. Earlier, we had Indian Travel Mart (ITM) and to visit Kashmir University witnessed on TV that a where Dr. Sharma was to deliver lecture on 'Skills and legislator had thrown a Employability'.c h a i r t o w a r d s t h e We stayed at Jamal resort located in Ishber. The hotel is in Assembly Speaker during close proximity to the Dal Lake, NishatBagh, and Royal s ummer s e s s i on i n Springs Golf Course. Jamal Resorts is promoted by JCI Srinagar.(Jamal Carpet Industries) Group of companies.

Dal Lake Bi-Annually, entire staff of J & K Secretariat, menial to ministers, Raj Bhavan, High Courts, offices of DGP moves to Dal Lake is the heart of Srinagar. We daily passed through its Jammu to their winter habitations. Unmindful of any mishap boulevard to reach to Zabarwan Park, the place where ITM that may occur on 300 Kilometer route to Jammu and back, was organised. Our taxi driver informed us that 'you drive causing loss of some precious Government records, many about 27 kilometers around the Dal Lake from start to truckloads of records of these offices move on one way finish at a point'. The Lake traffic on national highway. Govt. functioning comes to halt i s s u r r o u n d e d b y at Srinagar. mountains on its three Maharaja Sir Hari Singh, who signed the instrument of sides and five basins and a accession to India, ascended the throne of Jammu and number of well linked Kashmir in 1925 and governed the state till 1950. He was channe l s o f Jeh l um known for his reforms. He threw the temples open to tributaries as source of Harijans, banned the flesh trade by the women and allowed water. the remarriage by the widows. Hari Singh was a secular king. The Lake reappeared in this part, in the desiccated Valley of Standing at Zabarwan Park our guide pointed towards the “Kashmir”- (According to folk etymology, the name high mount seen on the other side of Dal Lake, where "Kashmir" means in Sanskrit: Ka = water and shimeera = HariParbat Fort was situated. Inappropriately, I felt, the fort dehydrated. It is also said that Kashyapa, a Hindu sage, had of Mughals and ascendants of Maharaja Hari Singh is now drained out all the water and there appeared the known as KabutarKhana (habitation of pigeons). magnificent Kashmir Valley).Kashmir GoldmineWe could see hundreds of house boats (Shikaras) in the Long back a Kashmiri Hawker selling Pashmina Shawls in the Lake for the tourists to reside on the lake in an atmosphere streets of Chandigarh informed me, on my asking, in his own of peace and tranquility. Though many tourists, mainly from

Srinagar- Essence of Kashmir; An Account of the Trip

Tourism

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rustic understanding that neither Pakistan nor India would industries and centers, event management, film cities and IT like to dissociate with their claim on Kashmir since both enabled services such as Call centers and food processing know about the goldmine underneath some mountains and packaging industries. Some of these trades can also be situated in the area. That may not be true but the abundance channelised for self-employment. For all this to happen it is wealth which the area possesses is in the cultivation of imperative that a sense of peace, harmony, and safety prevail Saffron, Sericulture, Dryfruits, Pashmina and Shahtoosh, in the state. altogether is not less than gold. In the absence of employment avenues within the state The use of Shahtoosh, known as King of fibers is banned educated youth would need to seek employment in other

s i n c e i t i s parts of the country or go oversees or seek government believed that jobs, which are not enough even to absorb miniscule of the this fiber is youth passing out from the universities in the state. The obtained by general opinion was that it is more dangerous to build a killing Chiru, an battery of educated unemployed than uneducated, because antelope, living educated unemployed youth will get frustrated soon for o n h i g h not getting the occupation of their standing after having mountains of spent time and money for getting their education. In other LehLadhak. As words, in coming years, the conflict in the valley may get t h i s a n ima l aggravated within rather than from outside, if some steps to

spices is vanishing, it is now protected spices. solve it are not taken immediately.Our guide drove us about 20 Kilometers towards a place The OpinionPampore, famous for world's best saffron. We were assured We had occasion to talk to some of the educated youth by the salesman, sitting in a roadside shop that what we got regarding their opinion about India-Pakistan relations. Most is pure saffron (@Rs.200 per Gram) and best of the of them refrained from talking on the subject or did not AkhrotGiri (Walnut kernel @ Rs. 1600 per Kilogram). understand the complexities of the same or were not Skills & Employment interested about the prevalent situation. Some articulated According to information provided by the Employment and said, “look neither India nor Pakistan can get each Department of J & K, there are 1.2 lakh educated other's territories of Kashmir without going for a war, unemployed registered with various employment which is unlikely, both being nuclear countries.exchanges in the State. Though, Government of India The only chance is negotiations and compromises; the best economic survey estimated the number at 4 to 5 lakhs. thing would be to revoke Shimla agreement that was signed More serious challenge for the government is that 48 between India and Pakistan after the 1971 India-Pakistan percent of the 71 percent of youth population between the War'. What they understood was that in this agreement it ages of 18 to 35 in the Valley are estimated unemployed. was accepted that the Line of Control (LOC) in the state of There are programs of Government of India to provide job- J&K would continue as the de facto border and both oriented training to graduates, post-graduates and countries would not try to de-stabilise the same. Other professional degree holders in the state over a period of five than this, they opined that borders of both sides of Kashmir years, besides National Skills Development schemes. What be made porous as we have with Nepal. avenues are available in the state to provide gainful So some of them have an opinion, unmindful what has been employments to the trained, skilled and educated youth in the resolution of Indian parliament or what the separatists the State? We entered into conversation with the professor, of the valley maintain.The utmost need of the state is to who very kindly was escorting us to various places. defuse tensions, conflicts and state of uncertainty,I thought.There are many uneducated people with inherited skills Whatsoever be the situation in Valley, the essence of who are absorbed in their traditional avocation such as Kashmir is best summarized by Jahangir,"GAR FIRDOUS shawl and carpet weaving, wood and metal works, BAROYE ZAMIN HAST, HAMIN HASTO HAMIN HASTO cultivating saffron and sericulture. There are no HAMIN HAST", if there is heaven on the earth, it is here, it is establishments of corporate houses for IT, pharmaceuticals, here, it is here.or consumer durables. No big industries can come up in the valley without damaging the environment and scenic beauty *After ten days of our visit, in Lal Chock and at other places of the place. The potential of the state in generating hydro in Srinagar there were blasts and grenades were thrown on power has also not been exploited for creating some sorts army bunkers, indicating that the valley simmers of employment opportunities. underneath or is the cause of the neighbor.Perhaps, the only avenue for employment lies in corporatising service industry; tourism, health related

Welcome Speech of MAN's President made at Hotel MAN has been undertaking various activities and making Annapurna, Kathmandu efforts towards releasing its objectives. It has one It is my pleasure, in this evening, to welcome our very Management Development Centre (MDC) under its important guests- Dr. Gulshan Sharma, President NIMA, Mr. Umbrella whose main objective is to work as an J. N. Vohra, Secretary General, NIMA, Prof. Narinder Kumar independent national think tank for the management and Dr Rajdeep Singh from NIMA. development issues. MDC aims at creating and promoting It is really a great opportunity for us to sit together with independent expert opinions in the contemporary issues such a high level delegation on behalf of North India related to the socio-economic and management Management Association (NIMA). development. I also want to take this meeting as an opportunity to shed It also operates Management Development Campus that some lights on MAN's activities. commits itself to facilitate all management practitioners and

MAN, as a National working managers in improving their professionalism by A s s o c i a t i o n o f creating and promoting appropriate and pertinent M a n a g e m e n t management know-how and practices. To materialize this professionals has been motto, MAN-MDC has initiated a 2 years- University actively engaging in Executive Master in Business Administration (EMBA) promoting, facilitating program. and supporting the Thus, MAN is basically undertaking various such activities d e v e l o p m e n t o f which include interactive sessions, management education p r o f e s s i o n a l (EMBA), researches/studies and consultancies, information management in the services, and professional training courses.country. In executing these activities, MAN seeks support, in various Since its establishment in kinds, from our partner organizations at reciprocity basis 1979, MAN is committed and wants to strengthen mutual relationship among us in toward contributing the promoting, facilitating and supporting the development of nat ion through i t s professional management. We also want to explore sitting professional expertise jointly with our partner organizations, the areas of activities a n d i t h a s b e e n for which we can do better joint together.continuously delivering Therefore, certainly we will expect to strengthen the level

its expertise in the field of management. of cooperation and relationship with NIMA, so that, we can MAN, today, is recognized as a national non-government go together for the development of professional organization, having strong membership base of over 2,000 management and cope with common issues in this course.professional individuals and more than 200 corporate In this august meeting, I feel proud and pleasure that MAN organizations as institutional member. It has extensively and NIMA has signed a MOU seeking and exploring the engaged in the development of professional management- areas of mutual benefits. I think it will be the part of through research activities, consultancies, trainings, and management development process in the region.management education. We believe that these linkages will enhance mutual In international arena MAN is one of the founding members cooperation and relationship among us in promoting, of Asian Association of Management Organizations facilitating and supporting the development of professional (AAMO). It has close links with a number of well-known management, its best practices and techniques available professional bodies like the American Management across the world.Association (AMA), International Management Association Finally, I also want to take this meeting with high level NIMA of Japan (IMAJ), All India Management Association (AIMA), delegates as an opportunity to share and learn experiences. Pakistan Management Association, Malaysian Institute of Probably, we will have an informal interaction with our Management and Singapore Management of Association valuable guests during the dinner. among others. Lastly, once again I would like to extend my warm regards

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NIMA signs MOU with Management Association of Nepal (MAN)

3 April 2012

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NIMA EVENTS 2011-12

NIMA PRESIDENT HONORED byVICE CHANCELLOR ofPUNJABI UNIVERSITY, PATIALA DURING CONCLUSION OF PUNJABI FILM FESTIVALS

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and thanks to our important guests from NIMA. And I also my special thank goes to Dr Rajdeep Singh for his graceful efforts to organize this level of meeting between MAN and NIMA.Thank you and wishing you all the best.Janak Raj Shah President, MANandHon'ble Member , National Planning Commission, Nepal

In a seminar on “Emerging trends in management and their Later in the day, Prof. Dhiman took over as president of relevance in India Context,” organized by North India International Punjabi Chamber for Service Industry (IPCSI) in a Management Association (NIMA), Prof. SatinderDhiman, Press Conference held at Mount View on 23rd February.

Prof. Dhiman as co-director of Academy of Spirituality and Professional Excellence (ASPEX) signed an MOU with NIMA. The MOU envisage facilitating research and publications in the respective areas of expertise, exchange of experts for conducting executive management development programs and facilitating industry exchange programs.Prof. Dhiman while talking about his forthcoming book entitled “Seven habits of Highly Fulfilled people; Journey from Success to Significance”, said that you can take Punjabi youth off drugs by providing them better alternatives to hang on. He said that “Power of Knowledge and life skills can wean away youth from drug addiction”. Remedy is to make them skilled enough to attain excellence in whatever they want to do. That can provide

Associate Dean of Management, Woodbury University, them better space in the society. California said, “World recognizes the power of skills. Time has come when only skilled people will get the opportunity for employment in most of the developed nations.” We need to look at the problems in its wider context and “make our box of knowledge bigger rather than thinking out of the box”. Effective leaders display the traits of simplicity, clarity and elegance. Future trends in management are to learn these skills in addition to self-realization aptitude, added Prof. Dhiman.

WORLD RECOGNIZES THE POWER OF SKILLSPROF. SATINDER DHIMAN

JN Vohra Secy. Gen. NIMA explainingthe various clauses of MOU signed with

ASPEX

MOU signing ceremony between NIMA and ASPEXat Hotel Mountview, Chandigarh

“Indian tourism industry has emerged as the new engine of Prof. Inbakaran said that India had all the ingredients to economic growth and employment generation capable of attract large number of international visitors if innovative

initiatives are taken by the Union Ministry of Tourism and State Government to harness natural and cultural assets of India.There is huge potential for developing domestic tourism in India since now disposable income is available to the burgeoning middle class population. While planning for tourism, measures should also be taken to protect environment and the fragile ecology, added Prof. Inbakaran.Prof. advocated community approach to tourism and urged the corporate sector to come in a b i g w ay t o d e ve l o p alleviating poverty and giving fillip to the indigenes arts and infrastructure and other crafts”, said Prof. Robert Inbakaran, former Director facilities as corporate social Centre for Tourism Research University of Canberra, responsibility. Prof. Inbakaran Australia during an interactive session on “Emerging Trends gave various references of in Global Tourism and their relevance in Indian context” tourism development in China organized by North India Management Association (NIMA) and Australia.and ITFT Education Group.

CORPORATE SECTOR SHOULD DEVELOP TOURISM INFRASTRUCTURE : PROF. INBAKARANDr. Robert Inbakaran delivering his talk on Emerging trends in Global Tourism students of various colleges

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ADVENTURE SPORTS CAN PLAY SIGNIFICANT ROLE IN BUILDING YOUTH CHARACTER : LT. GEN GL BAKSHI

undertake complete range of adventures sports that take National Adventure Foundation (NAF) organised a seminar place in air, land, and water, such as bungee jumping, gliding, cum workshop on 'Role of adventure sports in building hang gliding, rock climbing and river rafting'. Youth adventure character among youth'. The seminar cum workshop was like hiking and tracking make youth more confident, he sponsored by Ministry of Youth Affairs and Sports, added.Government of Lt. Gen GL Bakshi said that National Adventure Foundation India. The chief (NAF), as an NGO is performing a 'community service' Guest on the oriented role in promoting Adventure activities among the occasion was Sh youth, particularly those hailing from the under privileged Ram Niwas, IAS, sections of society. He said that the role of NAF is not to FC cum Principal make champions in adventure sports; rather the organization Sec re t a r y to encourages youth to take initiatives in undertaking any sort Govt. of Haryana. Present on the occasion were President of adventure to overcome their fears to face various NAF, Lt. Gen GL Bakshi, PVMC (Retd.) and Brig. Ravi Kumar challenges of life.(Retd.), Executive Director NAF-HQ and renowned tracker Lt Col YPS Dahiya (Retd.), Director NAF Chapter of ShAvinashDeoskar. Large number of youth from the area Chandigarh, Punjab and Haryana displayed a film on attended the seminar.adventure sports and Dr. Gulshan Sharma, president NIMA and executive director thanked ITFT College to of ITFT welcomed the guests and initiated the discussion. He provide the venue and said that he is ever ready to support these kind of activates made arrangement for where youth develop some skills and become spirited to the success of seminar serve the nation.and workshop. The Speaking on the occasion, Sh Ram Niwas said that adventure Seminar was followed by is necessary part of education to develop all round demonstration of various personality of the youth. Sh Ram Niwas, who is an avid lover adventure activities. Tomorrow, a field workshop on of adventure sports and tourism, while relating many adventure activities and practice will be held at the same adventure places in the world said that 'India is a complete venue. package where all sorts of locations are available to

NIMA participated in Rose Festival, Chandigarh, considered as largest Rose Show in the country. The festival was held Feb 24-26. This festival is celebrated in the Rose Garden every year in the end of the month of February. The festival displays, in abundance, the bloom of different type of roses. Many domestic and foreign tourists visit this festivalThe festival was inaugurated adviser to Chandigarh administrator KK Sharma. The lively and fun filled ceremony was marked by the releasing of balloons, playing of brass and pipe bands, beating of drums, performance of folk dances by different states and display of other distinctive regional art forms depicting the 'unity in diversity' culture of our country. Famous singers like MohitChauhan performed live during the festival.In addition to the annual flower contest, there was a 'rose prince' and 'princess' competition, on the spot painting, rose quiz, folk dances, photography competition and kite flying. NIMA PR manager Ms. Jyoti Paul was one of the judges in princes' competition. Large number of people visited NIMA Stall.The Rose Garden was set up in 1967. Spread over 46 acres, it has 17,000 plants showcasing nearly 800 varieties of roses and medicinal plants.

NIMA PARTICIPATED IN ROSE FESTIVAL, CHANDIGARH

NIMA President Dr. Gulshan Sharma and Secretary GeneralJ.N.Vohra participated in AIMA's '2nd World Marketing Congress” held at Hotel Lalit, N.Delhi from 2nd and 3rd March. The Inaugural address was given by HH RadhanathSwamiji. Other speakers included Dr Subramanian Swamy, President, Janata Party, MrPrabhuChawla, Editorial Director The New Indian Express Group, and MrAdityaGhosh, President-Indigo Airlines.Noticeable sessions included; 'Marketing for the Fast Changing World', 'Marketing of Anti-Corruption Agenda', Panel discussion on 'Marketing of Political Parties and Exploiting the Power of Creativity'.HH RadhanathSwamiji presented his book on 'The Journey Home: An Autobiography of an American Sadhu”

NIMA PARTICIPATED IN AIMA'S '2ND WORLD MARKETING CONGRESS”

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NIMA eMag_April 2012

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