EmployerOne Survey 2015

Page #1

 IntroductionSurvey Objective:

The Employer One Survey is the result of an extensive joint effort to provide communities in the Niagara region, served by theNiagara Workforce Planning Board, valuable insights into the demand-side of the area’s labour market.

It is designed to collect information annually from the employers on a range of labour issues, such as labour turnover, hard-to-fillpositions, recruitment difficulties, current and future skills shortages, as well as any issues in training and education practices.

Filling in the Employer One Survey:

Your business may receive Employer One from more than one source, but the survey should only be completed once. You decidewho is the most appropriate person in your business or organization to complete it.

Once you start the survey, you have the option to complete it in stages. To do so, hit the Save and Continue Later button at thebottom of each page. Remember to send yourself the link to conveniently return to where you left off in the survey. Also, you havethe option to print your responses at any point during the survey, by clicking on either the PDF or Word symbol at the bottom of eachpage.

Confidentiality: 

The survey has been designed to protect your identity. All answers given will be treated in strict confidence and they will be used forstatistical purposes and published in aggregate form only.

Only the aggregate information will be shared with Employer One partners, who have each signed an agreement on use of the data.

Need Help?

For assistance, call the Niagara Workforce Planning Board at 905-641-0801 extension 31.

Page #2

 Section A: Organization and Workforce CharacteristicsThis section is designed to establish key parameters. It is the necessary first step towards identifying workforce needs andchallenges that are particular to your sector and location.If you are a branch office with a head office in this region please check with your head office who is filling out the survey.Please answer the following questions in this section as accurately and completely as possible and remember that for the purpose ofthis survey, consider only paid employees (those receiving a T4 slip) of the location identified in question 1.

 Business Name:______________________

 Street Address:______________________

 

Name of person completing survey ______________________

Email adress ______________________

 Location of your business/company/organization:Location simply refers to the place of business receiving this survey.

City/Town ______________________

Postal Code (first 3 characters only) ______________________

  Fort Erie Grimsby Lincoln Niagara Falls Niagara-on-the-Lake Pelham Port Colborne St. Catharines Thorold Wainfleet Welland West Lincoln

 Is your organization a head office or a branch?• Head Office• Branch

 At what stage of the life-cycle is your organization? Start-up Growth Established

 Select the industrial sector in which you operate:• Agriculture, forestry, fishing and hunting• Mining, quarrying and oil and gas extraction• Utilities• Construction

• Manufacturing• Wholesale trade• Retail Trade• Transportation and warehousing• Information and cultural industries• Finance and insurance• Real estate and rental and leasing• Professional, scientific and technical services• Management of companies and enterprises• Administration an support, waste management and remediation services• Educational Services• Healthcare and Educational Services• Arts, Entertainment and Recreation• Accommodation and Food Services• Other Services (except public administration)• Public administration

 If other, please specify______________________

 Does your company participate in Workplace Wellness Programs? Yes No

Page #3

 What is your total number of employees?______________________

 Of the total number of people you employ, how many are in the following age groups and categories?The following question helps us in several ways:It gives a count of the number of people you employ in total, which not only tells us the size of your organization--an important factorin determining workforce patterns--but it also gives us the ability to broadly measure employment growth and decline in your sectorand location annually. It allows us to monitor patterns in employment status, which has become an increasingly importantmeasurement as businesses and organizations in general are clearly facing new longterm labour-cost pressures and realities. As theboomer population has begun moving into retirement, and will continue to do so over the next two decades, the answers to thisquestion will allow us to more accurately identify the demographic shifts and patterns by sector and location in our economic region.

Permanent employee: an employee who has no set termination date.

Non-Permanent employee: an employee who has a set termination date (temporary or seasonal).

Full-time employee: working 30 or more hours per week, excluding overtime.

Part-time employee: working less than 30 hours per week, excluding overtime.

Independent contractor: a person providing products or services under contract but for whom the completion of a T4 statement is notrequired. (Please note that we understand it may be very difficult to answer this question precisely in some if not all of thecategories, so your best estimate is acceptable here.)

(Please note that we understand it may be very difficult to answer this question precisely in some if not all of the categories, so yourbest estimate is acceptable here.) 

Please leave corresponding box blank if the number is zero.Permanent Full-time Permanent Part-time Temporary Full-time

Under 25 ______________________ ______________________ ______________________

25 to 44 ______________________ ______________________ ______________________

45 to 54 ______________________ ______________________ ______________________

55 to 64 ______________________ ______________________ ______________________

65 and older ______________________ ______________________ ______________________

Temporary Part-time Independent Contractor

Under 25 ______________________ ______________________

25 to 44 ______________________ ______________________

45 to 54 ______________________ ______________________

55 to 64 ______________________ ______________________

65 and older ______________________ ______________________

Page #4Simple Skipping Information   • If Did your organization experience any separations o... = Yes then Skip to Page 5   • If Did your organization experience any separations o... = No then Skip to Page 6

 Section B: Labour Turnover and Recruitment MethodsThis section is designed to identify specific patterns in labour turnover, hard-to-fill positions, and recruitment methods and challengesparticular to your sector and location.

Please answer the following questions in this section as accurately and completely as possible; and remember that for the purposeof this survey, consider only paid employees (those receiving a T4 slip) for the location identified in question 1.

 Did your organization experience any separations over the last 12 months?Separations are defined as retirements, dismissals, permanent layoffs, temporary layoffs and other separations.

 Yes No

Page #5

 Of the total number of separations, how many were in the following categories?Please leave corresponding box blank if the number is zero.

Quits Retirement Temporary Layoffs

Managers and Executives ______________________ ______________________ ______________________

Professionals (eg. Engineers,Accountants) ______________________ ______________________ ______________________

Technical ______________________ ______________________ ______________________

Trades (Journeyperson) ______________________ ______________________ ______________________

Apprentices ______________________ ______________________ ______________________

Sales and Marketing ______________________ ______________________ ______________________

Administrative and Clerical ______________________ ______________________ ______________________

Production Worker ______________________ ______________________ ______________________

Service Worker ______________________ ______________________ ______________________

Other ______________________ ______________________ ______________________

Other

Managers and Executives ______________________

Professionals (eg. Engineers,Accountants) ______________________

Technical ______________________

Trades (Journeyperson) ______________________

Apprentices ______________________

Sales and Marketing ______________________

Administrative and Clerical ______________________

Production Worker ______________________

Service Worker ______________________

Other ______________________

Page #6Simple Skipping Information   • If Did your organization hire anyone over the last 12... = Yes then Skip to Page 7   • If Did your organization hire anyone over the last 12... = No then Skip to Page 14

 Did your organization hire anyone over the last 12 months?A hire is simply defined as an open position filled.

 Yes No

Page #7

 Of the total number of hires, how many were in the following categories?Please leave corresponding box blank if the number is zero.

Permanent Full-time Permanent Part-time Temporary Full-time

Managers and Executives ______________________ ______________________ ______________________

Professionals (eg. Engineers,Accountants) ______________________ ______________________ ______________________

Technical ______________________ ______________________ ______________________

Trades (Journeyperson) ______________________ ______________________ ______________________

Apprentices ______________________ ______________________ ______________________

Sales and Marketing ______________________ ______________________ ______________________

Administrative and Clerical ______________________ ______________________ ______________________

Production or Service Workers ______________________ ______________________ ______________________

Service Worker ______________________ ______________________ ______________________

Other ______________________ ______________________ ______________________

Temporary Part-time Independent Contractor

Managers and Executives ______________________ ______________________

Professionals (eg. Engineers,Accountants) ______________________ ______________________

Technical ______________________ ______________________

Trades (Journeyperson) ______________________ ______________________

Apprentices ______________________ ______________________

Sales and Marketing ______________________ ______________________

Administrative and Clerical ______________________ ______________________

Production or Service Workers ______________________ ______________________

Service Worker ______________________ ______________________

Other ______________________ ______________________

 How many were post secondary grads?______________________

 Where did your new grad hires graduate from?• College• University

Page #8

 Please list the occupations (up to 3) for which you hired the most employees over the last 12 months: (Q1)Please provide job title, e.g. civil engineer, IT specialist, waiter/waitress, financial advisor, etc.    

Occupation 1 ______________________

Occupation 2 ______________________

Occupation 3 ______________________

 As well as the total number of people hired for each occupation over the last 12 months:Please re-enter the job title.

Job title Total hired

Occupation 1 ______________________ ______________________

Occupation 2 ______________________ ______________________

Occupation 3 ______________________ ______________________

Page #9

 What recruitment methods were used to help fill these positions?Please select all that apply.

{{ Q1.0 }} {{ Q1.1 }} {{ Q1.2 }}

Word of mouth/personalcontacts/referrals/informalnetworks

On-site job signs or posters

Unsolicited resumes

Company's own internet site

Online job boards/postings

On-site recruitment at schools,colleges, or universities

Job fairs

Trade or professionalassociation publications/sites

Government employmentcentres or websites

Non-government or communityemployment service centres orwebsites

Executive search companies ortemporary help agencies

Newspaper ads

Other

 If other, please specify:(e.g., if positions were filled internally, including transfers from other locations, or by rehire or recall from layoff or any other form ofseparation, etc.)

Please state the job title before specifying the corresponding reason._______________________________________________________________________________________________________________________________________________________________________________________

Page #10

 Which of the following geographic areas were targeted for recruitment?Please select all that apply.

{{ Q1.0 }} {{ Q1.1 }} {{ Q1.2 }}

Within the local area (Niagararegion)

Within the province

Within the rest of Canada

Internationally

Page #11

 Did you receive any assistance from a free employment service agency representing one of the following groups when recruitingfor these occupations?Please select all that apply.

{{ Q1.0 }} {{ Q1.1 }} {{ Q1.2 }} Other Occupations

Immigrants and visibleminorities

Youth (15-24 years ofage)

Persons with disabilites

Aboriginals

Older workers (55 andolder)

No assistance

 Did you use a paid recruitment agency? Yes No

Page #12Simple Skipping Information   • If Were any of these positions hard-to-fill? = Yes then Skip to Page 13   • If Were any of these positions hard-to-fill? = No then Skip to Page 14

 Were any of these positions hard-to-fill?Hard-to-fill positions are positions for which the search for workers takes longer than usual or lasts longer than originally planned.

 Yes No

  Were any other positions hard to fill? Please specify:______________________

Page #13

 Please select the reasons they were hard to fill:Select all that apply, and please leave the corresponding column blank if there were no hard-to-fill positions for the occupation.

{{ Q1.0 }} {{ Q1.1 }} {{ Q1.2 }} Other Occupations

No applicants at all

Not enough applicants

Applicants not meetingqualifications (educationlevel/credentials)

Applicants not meetingskills

Applicants not meetingwork experience

Applicants not meetingmotivation, attitude, orinterpersonal abilities

Applicants not meetinglanguage requirements

Inability to assess aforegin educationalqualification or credential

Inability to compete withother employers due topay and benefits

Inability to compete withother employers due topromotion opportunities

Inability to compete withother employers due tonature of work (seasonal,shift work, irregularhours, job content)

Inability to compete withother employers due toremote location/poorpublic transit

No local qualifiedapplicants

Other

 If other, please specify:Please state the job title before specifying the corresponding reason._______________________________________________________________________________________________________________________________________________________________________________________

Page #14Simple Skipping Information   • If Do you plan on hiring anyone over the next 12 mont... = Yes then Skip to Page 15   • If Do you plan on hiring anyone over the next 12 mont... = No then Skip to Page 17

 Do you plan on hiring anyone over the next 12 months? Yes No

Page #15

 Of the total number of planned hires, how many do you expect will be in the following categories?Please leave corresponding box blank if the number is zero.

Full-time Part-time Independent Contractor

Managers and Executives ______________________ ______________________ ______________________

Professionals (eg: Engineers,Accountants) ______________________ ______________________ ______________________

Technical ______________________ ______________________ ______________________

Trades (Journeyperson) ______________________ ______________________ ______________________

Apprentices ______________________ ______________________ ______________________

Sales and Marketing ______________________ ______________________ ______________________

Administrative and Clerical ______________________ ______________________ ______________________

Production Worker ______________________ ______________________ ______________________

Service Worker ______________________ ______________________ ______________________

Other ______________________ ______________________ ______________________

Page #16

 Please select the main reason you anticipate job openings in the following occupation groups over the next 12 months:

RetirementsExpansion orRestructuring

Technologicalchange Other N/A

Managers and Executives          

Professionals (eg: Engineers,Accountant)          

Technical          

Trades (Journeyperson)          

Apprentices          

Sales and Marketing          

Administrative and Clerical          

Production Worker          

Service Worker          

Other          

 If other occupations, please identify:______________________

 If other reason, please identify:______________________

Page #17

 Section C: Skill Shortages, Training and Education NeedsHow do you rate the availability of qualified workers in the Niagara region?

 Excellent Good Fair Poor

Page #18

 What skills, training, and education needs are in greatest demand today?In the "applicants for employment" box, please list only the needs that differ from those of your current employees.

In your employees In applicants for employment

Job Related Skills ______________________ ______________________

Training/Certification ______________________ ______________________

Education (area ofstudy & level) ______________________ ______________________

Page #19

 What will be in greatest demand in the future?Please only respond to this question if there is anything new to add to the previous question.

In your employees In applicants for employment

Job Related Skills ______________________ ______________________

Training/Certification ______________________ ______________________

Education (area ofstudy & level) ______________________ ______________________

Page #20Simple Skipping Information   • If Was your organization able to provide or support o... = Yes then Skip to Page 21   • If Was your organization able to provide or support o... = No then Skip to Page 23

 Was your organization able to provide or support ongoing training and education opportunities for your employees last year?"Provide" means offering training/education directly; "support" can mean funding, allowing a flexible work schedule, and/or anyother incentive for your employees to seek the skills and knowledge necessary to be more productive.

 Yes No

Page #21

 Training Needs:1. What are the 3 positions you provide the most direct training/education for?

For this question as well as question 2, please give the job title (e.g. civil engineer, IT specialist, waiter/waitress, financial advisor,etc.) and note the specific skills or areas of knowledge you are looking to enhance the most.

Job Title Training Needs

Occupation 1 ______________________ ______________________

Occupation 2 ______________________ ______________________

Occupation 3 ______________________ ______________________

 2. What are the most common sources of training/education for each occupation identified in question 1    Please select all that apply.

Occupation 1 Occupation 2 Occupation 3

College (including continuingstudies)

University (including continuingstudies)

Distance/online education

Industry and professionalassociation

Peer-to-peer

On-the-job

Other

 If other, please specify by stating the job title with the corresponding source:_______________________________________________________________________________________________________________________________________________________________________________________

 3. How do you support training/education for each occupation identified in question 1?    Please select all that apply.

Occupation 1 Occupation 2 Occupation 3

Fund it (fully or partially)

Offer flexibility in work schedule

Supply information on careeradvancement

Other

 If other, please specify by stating the job title with the corresponding support measure.__________________________________________________________________________________________________________________________

_____________________________________________________________

Page #22

 What are the greatest challenges/barriers to your employees receiving ongoing training and education?Please select all that apply.

 Cost Awareness of existing training programs Awareness of training support programs Relevant training is not offered locally (Elgin, Middlesex, Oxford Economic Region) Distance to travel to facility Losing trained employees to other businesses Awareness of legislated training Loss of productivity during training time Other, please specify __________________________

 What are your top 3 training needs for your employees?______________________

Page #23

 If "no" to the previous question, what are the greatest barriers to your employees receiving ongoing training and education?Please select all that apply.

 Cost Awareness of existing training programs Awareness of training support programs Relevant training is not offered locally (Elgin, Middlesex, Oxford Economic Region) Distance to travel to facility Losing trained employees to other businesses Awareness of legislated training Loss of productivity during training time Other, please specify __________________________

Page #24

 What is the minimum level of education required for these three occupations?

{{ Q1.0 }} {{ Q1.1 }} {{ Q1.2 }}

High school diploma orequivalent

Some postsecondary education

Trade certificate

College diploma

Undergraduate degree

Professional accreditation orgraduate degree

Page #25

 What is the minimum level of education required for new hires in the following occupation categories?

High schooldiploma orequivalent

Somepostsecondaryeducation

Trade certificate College diploma Undergraduatedegree

Professionalaccreditation orgraduate degree

Managers andExecutives

Professionals(eg: Engineers,Accountants)

Technical

Trades(Journeyperson)

Apprentices

Sales andMarketing

Administrativeand Clerical

ProductionWorker

Service Workers

Other

Page #26

 Please select the top 3 competencies for most of your employees:

Current Employees Future Employees

Technical

Analytical/research

Communication (both oral and written)

Customer service

Teamwork/interpersonal

Work ethic, dedication, dependability

Computer literacy

Time management or organizational

Problem solving, reasoning, creativity

Self-motivated/ability to work with little or nosupervision

Professionalism

Willingness to learn

 Please select the top 3 competencies for your hard to fill positions:

Current Employees Future Employees

Technical

Analytical/research

Communication (both oral and written)

Customer service

Teamwork/interpersonal

Work ethic, dedication, dependability

Computer literacy

Time management or organizational

Problem solving, reasoning, creativity

Self-motivated/ability to work with little or nosupervision

Professionalism

Willingness to learn

Page #27

 Do you provide any workplace-relevant training to students and future workers through any of the following opportunities?

Paid Co-op or Internship Unpaid Co-op or Intership Mentoring

High School

College

University

Job Seeker

Page #28

 Please share any comments you wish to make:_______________________________________________________________________________________________________________________________________________________________________________________

 If you would like copy of the survey results, please give us your name and email address.

Name ______________________

Email ______________________

 Thank you for taking time to fill out the EmployerOne Survey. You have the option of clicking on the PDF tab at the bottom of thepage to save your completed survey for future needs.