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Employer Needs Survey -Preliminary results Presented at: Workforce Development Convening, October 05, 2016

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Overview The Employers Needs Survey marks a joint effort of the Chapel Hill-Carborro Chamber of Commerce and the Community Empowerment Fund to assess workforce development needs of employers in the county to capture:

1. The hiring needs of local employers (e.g. Which positions have the most turnover, the skills they have the hardest time filling in their hiring,

positions with opportunity for earning a living wage)

2. The hiring preferences of local employers, and the accompanyingrationale (e.g. If the employer is willing to hire individuals with

misdemeanors, but not felonies, and the reason being related to liability)

It has been disseminated both electronically and physically since February , 2016 and as of today includes the responses of 49 businesses (42 complete) in the County.

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Where is your business located?Answered: 43 Skipped: 6

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In what sector is your business/organization?Answered: 48 Skipped: 1

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Are you hiring in the next 12 months?Answered: 47 Skipped: 2

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For what type of positions are you hiring in the next 12 months?Answered: 44 Skipped: 5

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What is the range of pay for these positions? Answered: 42 Skipped: 7

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What makes an employee a particularly successful employee in your company?? Answered: 37 Skipped: 12

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With what occupational skills do you wish every new employee came to your company?Answered: 40 Skipped: 9

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With what occupational skills do you wish every new employee came to your company? (cont.)Answered: 40 Skipped: 9

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Indicate any gaps in workplace "soft skills" you have identified during your recruiting effortsAnswered: 41 Skipped: 8

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Would you be interested in hosting paid apprenticeships or youth job shadowing, or receiving federal or state support with your on-the-job training needs?Answered: 34 Skipped: 15

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Which positions do you find it most difficult to fill? Answered: 35 Skipped: 14

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What makes this position/these positions difficult to fill?Answered: 30 Skipped: 19

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In which positions do you experience a higher relative volume of turnover?Answered: 34 Skipped: 15

- Counter positions include: cashiers, stocking/sorting, deli- Crew positions include: Kitchen staff and cleaners

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If a candidate is qualified, what types of criminal background issues would prevent a candidate from being hired by your company?

Answered: 25 Skipped: 24

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What are the main issues that make it problematic for you company to hire individuals with a criminal background?

Answered: 25 Skipped: 24

negligenceTheir availability and people skillsEntering occupied apartments without supervision.Employees are sent to Customer HomesBecause our employees work in people's homes it is important that they are honest and trustworthy. Many times we rely on 'gut instinct' to determine if a candidate is a good fit.federal and state regulationsPlacement with the client families are not comfortable with caregivers who have past convictionsWork atmosphere can be described as highly stressful. Candidates with a questionable background may not be the best fit.Company policycontact with the public and other co-workers; need to be able to handle a high-stress or frustrating situation with a guest without a high emotional response Consider criminal history on a case by case basis; no charge specifically disqualifies someone; however, murder was mentioned as something that would be viewed very seriously We are more open to hiring people with criminal backgrounds when the offenses aren't job related and does not interfere with the business.It is just company policy. It is more lenient with cooks than servers.We typically hire students so it has not been an issue/option.We try to keep a positive business. We take care of the elderly...most vulnerable populationWe are a new business and just can't take the risk.We hire students for the most part so this is usually not an issue.Not sure about trusting individuals and not knowing their pastHonesty and behaviorEverything is very open and we need honest people since money is accessible and we need honesty about the number of hours worked.Do not want to take a riskDon't forget the question mark! (This is an important bit of questioning and well-phrased)Crimes of violence especially if re-occurring.

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Business and contact information Answered: 25 Skipped: 24

Name Company Email Address Phone Number0.0%

20.0%

40.0%

60.0%

80.0%

100.0%

120.0%

Contact Information NOTE: We ask for your business name on this survey for two purposes. First, with regards to the

questions related to hiring individuals w

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Business and contact information (cont.)Answered: 25 Skipped: 24

[B]skisAsia CafeClothes MentorCold StoneContractors911CVSDurhan Technical Community CollegeEller Residential, Inc.Food Lion-Hillsborough, NCHarris TeeterHomewatch CareGivers of the TriangleKuramaLowes FoodsMarcoplos ConstructionMcAllisters DeliPlanet FitnessPTA ThriftRight at HomeSilverspot CinemaSmoothie KingSpace BuildersSugarlandSup DogsSweet FrogTEAM Wealth InvestmentsTop of the HillTrader J oe'sTru

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