NDPL - Corporate Sustainability Group Report – 2008-09 - Tata … · 2009-08-19 · Sir Dorab Ji...
Transcript of NDPL - Corporate Sustainability Group Report – 2008-09 - Tata … · 2009-08-19 · Sir Dorab Ji...
NDPL - Corporate Sustainability Group Report – 2008-09
NDPL, besides establishing itself as a frontrunner in the power
distribution reforms in the country, has also steadfastly worked in
the area of community relations and has taken great strides in
developing and nurturing a sustainable relationship with its
consumers and the community at large in its area of operation.
We strongly believe that CS initiatives play a vital role towards
organizational success and our continued commitment in this area
will contribute actively in our long term sustainable growth. NDPL
has a three pronged CS strategy wherein the community initiatives
have been broadly segmented into three categories:
(a) Philanthropic
(b) Compensatory
(c) Business Oriented in nature.
Our CS activities are in sync with the Tata Group ethos and are also
aligned with The Tata Council for Community Initiatives (TCCI),
which has over the years successfully institutionalized the work
that individual Tata companies have been doing in the area of
community welfare and helps them to focus their efforts to
optimally influence the development of society.
NDPL has undertaken TATA CS Protocol assessment in 2007 & 2009
and the findings further led to strengthening of our existing
programs and new CS interventions were introduced. Our CS
initiatives are spearheaded by the senior management and actively
driven by team NDPL. We also encourage our employees to
voluntarily undertake community relations activities and play a
pivotal role in welfare activities.
We look forward to many more social welfare initiatives under the
umbrella of Corporate Sustainability for value creation in our
business through the natural and social capital.
NDPL - Corporate Sustainability Group Report – 2008-09
CEO & Executive Director
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NDPL - Corporate Sustainability Group Report – 2008-09
North Delhi Power Limited (NDPL) is a joint venture of Tata Power and the Government of NCT of Delhi with the majority stake being held by the Tata Power. It distributes electricity in North & North West parts of Delhi and serves a populace of 50 lakh. The company started its operations on July 1, 2002 post the unbundling of erstwhile Delhi Vidyut Board. With a registered customer base of around 10 lakh and a peak load of around 1150 MW, the company's operations span across an area of 510 sq kms.
NDPL has been the frontrunner in implementing power distribution reforms in the capital city and is acknowledged for its consumer friendly practices. Since privatization, the Aggregate Technical & Commercial (AT&C) losses in NDPL areas have shown a record decline. Today we stand at 15% which is an unprecedented reduction of over 65% from an opening loss level of 53%.
On the power supply front too, NDPL areas have shown remarkable improvement. The company has embarked upon an ambitious plan to implement high-tech automated systems for its entire distribution network. Systems such as SCADA, GIS and OTS are the cornerstone of the company's distribution automation project. To fight the menace of power theft, modern techniques like High Voltage Distribution (HVDS) System and LT Arial Bunch Conductor have been adopted.
NDPL was also conferred the 'Asian Utility of the Year 2008' award by Asian Power and is also the winner of Palladium Balanced Scorecard Hall of Fame Award.
NDPL has the distinction of being the youngest company and the first power utility in India to receive the prestigious CII EXIM Award for 'Strong Commitment to Excel'. It is also the only distribution utility to receive the ISO 9001, ISO 14001 and OHSAS 18001 certification. NDPL has also been conferred the 'National Award for Meritorious Performance in Power Distribution Sector' by the Ministry of Power, Government of India in the years 2004-05, 2005-06 & 2007-08.
Being a TATA group member NDPL believes that the primary purpose of a business is to improve quality of life of people. NDPL's VISION MISSION and Corporate Sustainability Policy set the overall direction for community initiatives.
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NDPL - Corporate Sustainability Group Report – 2008-09
Our Vision:-
"to be the most trusted and admired provider of reliable and competitive power , and to be the company of choice for all stake holders.”
Our Mission:-
"to enrich quality of life in the society we operate in”
• We need to give back to the society manifolds than what we get from it- (JRD TATA)
• “In a free enterprise, the community is not just another stakeholder in the business but in fact the very purpose of its existence"- JN Tata,
Corporate Sustainability (CS), being at the core of organizational philosophy, is being pursued since inception of NDPL. "Corporate Social Responsibility Policy is linked with the Vision & Mission".
NDPL Policies
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NDPL - Corporate Sustainability Group Report – 2008-09
Tata Commitment
Working towards the betterment of the society in which we operate has always been central to our operating principles and is aptly highlighted in our CSR Policy. In fact, the parent group, i.e. the house of TATA's has been the pioneer in designing, developing and implementing various Social interventions and initiatives, not since the time CSR became popular and in vogue, but since when
nobody knew or thought of it!!! Our CSR policy provides corroborate to this claim and aims at imbibing social alignment as a key component of all our business
processes and strategy.
A few of the quotes on CSR by legendary figures of TATA, our parent group
Mr. Jamsetji N. Tata
(Founder, Tata Group
In a free enterprise, the community is not just another stakeholder in business but is in fact the very purpose of its Existence.
To my father the acquisition of wealth was only a secondary object in life; it was always subordinate to the constant desire in his heart to improve the industrial and intellectual condition of the people of this country; and the various enterprises which he from time to time undertook in his lifetime had for their principal object the advancement of India in these important respects.
Sir Dorab Ji Tata on Mr. J. N. Tata's ideals
The wealth gathered by Jamsetji Tata and his sons in half a century of industrial pioneering formed but a minute fraction of the amount by which they enriched the nation. The whole of that wealth is held in trust for the people and used exclusively for their benefit. The cycle is thus complete; what came from the people has gone back to the people many times over. Every company has a special continuing
responsibility towards the people of the area in which it is located and in which its employees and their families live. In every city, town or village, large or small, there is always a need for improvement, for help, for relief, for leadership and for guidance. I suggest that the most significant contribution organised industry can make is by identifying itself with the life and problems of the people of the community to which it belongs and by applying its resources, skills and talents, to the extent that it can reasonably spare them to serve and help them.
Mr. J. R. D. Tata
No success or achievement in material terms is worthwhile unless it serves the needs or interests of the country and its people.
Ratan N. Tata, (Chairman)
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NDPL - Corporate Sustainability Group Report – 2008-09
NDPL Corporate Sustainability Group Activities (FY 2008-09)
NDPL has a three pronged CS strategy and broadly segmenting the
community initiatives into
?Philanthropic CS
?Compensatory CS
?Business Oriented CS
Being a TATA group member NDPL believes that the primary purpose of a business is to improve
quality of life of people. NDPL's VISION, MISSION and Corporate Sustainability policy set the
overall direction for community initiatives. The identification of the key communities is done on the
basis of geographical spread of business, i.e. consumers of NDPL residing in North, North – West
Delhi.
which is neither compensatory nor business oriented but NDPL believes
that even such initiatives have a long term business case. These activities are Support to Child
Home & SOS Bawana and MSSI etc.
in nature e.g. JJ clusters who are being forced to pay for electricity are
supported through medical camps, drug de-addiction, life insurance, Vocational Training
,Adult Literacy program and such other interventions. The environment protection initiatives
to offset the environmental impact caused by our business.
which besides serving societal needs also helps building a brand image
of business, e.g. Energy Conservation through Energy Club program, SA-8000 and UNGC.
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NDPL - Corporate Sustainability Group Report – 2008-09
NDPL Energy Club
Project 'CONSERVE'
Project 'NEST
One often thinks what the future is going to look like with continuous exhaustion of natural resources
on earth. In the times of ongoing power crisis and unavailability of even basic electricity supply to
some of the inhabitants of Delhi, the future looks anything but 'Bright'. To make a difference to the
rampant power crisis and the general lack of concern and awareness, four years back a small lamp
was lit to spread the light of awareness on Energy Conservation techniques. The unique initiative, a
first of its kind, is based on the maxim of 'Collaborating to Conserve'.
Children are one third of our population and all of our future. With the increased awareness levels of
today's children, they play a formidable role in day to day decision making and simple choices - be it
in choosing the color of the car or what brand of Television the family should buy. Understanding
their evolving importance NDPL wanted to collaborate with them to create change, to foster
conservation.
With this need of the hour as its forte, for bringing social and behavioural change, NDPL Energy Club
is an endeavour in this direction by North Delhi Power Limited. The young turks of our nation, kids
from classes VI-IX were made the change agent for this much needed social change. The Club seeks to
sensitize school children of an impressionable age (Classes VI – IX) in schools, on such issues relating
to Energy Conservation.
The energy conservation drive in schools is rolled out first with
(CONServation of Energy Resources through Verification and Experimentation) and secondly with
', (Neighbourhood Energy Sensitisation Task).
The club also conducts feedback workshops that provide an interactive session where children clarify
their doubts & apprehensions and share their learning. At the same time, events and contests like
poster making, quiz, debate, nukkad natak and science model display is organized under the banner
of Urja Mela once in a year to encourage students to demonstrate their understanding on energy
conservation.
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NDPL - Corporate Sustainability Group Report – 2008-09
The conclusion of Phase III in November 2007 saw 92,988 neighbors and 97,141 friends sensitized
through DPEC(Domestic Pattern of Energy Consumption) forms. A core group of over 13, 000
catalysts, and change makers who have championed the movement in these 50 schools have brought
about this incredible achievement.
Phase- IV of Energy Club brought 40 new member schools on board making the total number of
members to 90 schools. An Energy Conservation Team comprising of CS group members & volunteer
employees went to these schools in their morning assemblies & zero period sensitizing students about
energy conservation. 31, 000 students from these 40 new schools are expected to sensitize approx.
3,00,000 neighbors and friends at the conclusion of Phase IV in August' 2009.
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NDPL - Corporate Sustainability Group Report – 2008-09
ENERGY CLUB SCHOOLS
5
25
50
90
0
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40
60
80
100
Phase I (04-
05)
Phase II (05-
06)
Phase III
(06-07)
Phase
IV(08-09)
Phases
Sc
ho
ols
NDPL Energy Club Phase IV launched in October, 2008 with 40 Schools (30 Govt. +10 Public) In
Phase IV 40 new member schools (30 Govt. +10 Public) included making total strength of Energy
club 90.
rdThe Project Conserve workshop was organized on 23 Dec 2008 at Sarvodaya Kanya Vidyala,
Rampura and it witnessed gathering of about 500 individuals consisting of Students and teachers
from 36 new and old NDPL Energy Club member schools.
The focal point of Conservation Workshop was to reiterate the need of electricity conservation &
means to achieve the same. This workshop was inclusive of an interaction session with the teacher
coordinators & students of new member school as well as our old member schools. A Nukkad Natak
on the theme of energy conservation was also presented by NGO Aradhya. A presentation of “know
your meter” by our technical experts was presented.
Events of NDPL Energy Club
Conservation Workshop
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Glimpses of Energy Conservation Workshop
Students participating in the workshop
Felicitation of guests during the workshop Participants presenting cultural program
NDPL - Corporate Sustainability Group Report – 2008-0910
Urja Mela is based on the theme of Competing to Conserve where the participant students compete in
various events like debate competition, banner making, science model display, and nukkad naatak.
Urja Mela held in the month of Aprli this year was attended by over 700 school children and 68
member schools. This massive participation highlights the growing concern about climate change
and urges everyone to pledge for adopting energy efficient measures for conservation of energy.
Modern Public School, Shalimar Bagh won the URJA CUP 2009 for overall performance in the various
events held during the day. The URJA MELA not only provided a wide canvas to these budding
talents to express their creativity and all the hard work they have put-in the entire year but also served
as a platform of congregation for each one to share, interact and learn from one another.
It was evident from the enthusiasm on the faces of the children, teachers, judges, and volunteers that
the spirit and the message of Energy Conservation went out loud all around.
A panel of 32 Judges, Facilitators and 27 volunteers made events judgments & its conduction possible.
This is besides dedicated services provided by 10 Judges to assess the Essay Entries from 40 member
schools previously.
URJA MELA
NDPL - Corporate Sustainability Group Report – 2008-0911
NDPL - Corporate Sustainability Group Report – 2008-09
Guests Distribution of refreshment
Discussion with dignitaries Busy with Banner making competitions
Students with science models Participants presenting Nukkad Natak
Glimpses of Urja Mela
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NDPL - Corporate Sustainability Group Report – 2008-09
Winner of Urja Cup
Guest, CS group team and Volunteers
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Health Camps:-
Our area of operation has a sizeable industrial population and in some areas the density is remarkably
at the higher side. These industrial workers have abject working and living conditions which do not
cater for even their basic needs of daily life, medical attention being a distant dream. During FY 2008-
2009 CS group organized 4 free Health Check up camps at different locations of NDPL distribution
area. Residents of JJ cluster and industry workers are main beneficiaries Medicines were distributed
free of cost to needy ones. The residents of these areas have reaped the benefits of the health camp.
5563 residents from different JJ clusters had been benefited through these camps. During the camp,
specialist doctors like Gynecologist, ophthalmologist, Eye specialist and General Physician from our
panel hospitals including NDPL Doctors examined the patients and free medicines were distributed
to the patients. Blood Sugar testing & Blood Pressure check up was also done by the NDPL medical
team.
Health Camps
1309
20082634
5563
0
1000
2000
3000
4000
5000
6000
2005-06 2006-07 2007-08 2008-09
Year
Ben
eficia
ries
Beneficiaries
Trends of Beneficiaries
NDPL - Corporate Sustainability Group Report – 2008-0914
Beneficiaries attending health camps
Ms. Anjali Rai, MLA DELHI Govt.visiting one of the health camps
Medicines distribution during the camp
Awaiting their turn Health Camp team
NDPL - Corporate Sustainability Group Report – 2008-09
Glimpses Of Health Camps
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Blood Donation Camps
Blood Donation Camps are regularly organized for NDPL employees in association with the Indian
Red Cross Society of India & AIIMS. As per the MoU with Indian Red Cross Society, all NDPL
employees, whether they have donated or not, can avail the facility from blood bank during need.
During FY (08-09) total 3 camps were organized and 314 unit bloods were donated by the NDPL
employees.
Blood Donation Camps
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140
262
314
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100
150
200
250
300
350
2005-06 2006-07 2007-08 2008-09
NDPL - Corporate Sustainability Group Report – 2008-0916
Glimpses Of Blood Donation Camps
CEO, NDPL in the blood donation camp NDPL management with Union representative in the camp
Blood donation camp in progress
VP (HR & Admin) during the camp visit Group Photograph
NDPL - Corporate Sustainability Group Report – 2008-0917
Adult Literacy Centre
250 women
NDPL believes that Education is a pre-requisite for empowering women. Educated women can play a
major role in shaping their attitudes and behaviors. Some wise man has rightly said that 'if you want to
educate the family educate the mother first'.
NDPL is imparting education to women of JJ Clusters/ Resettlement Colonies through Computer
Based Functional Literacy program (CBFL) introduced by TCS in association with Dhanpatmal
Virmani Education Trust & Management Society. This programme which was started in the Year 2006
with 2 centers has now spread its branches to 12 centers at 8 different districts. During the FY 08-09,
availed functional literacy from these centers. These Computer Based Functional Literacy
(CBFL) Centers are set up at JJ Clusters Budhpur, Majnu Ka Tila, Old Chandrawal, Kaushik Enclave,
Sant Nagar, Sector - 27/1470 Rohini, Sector - 27/1111Rohini, Bhalla Factory Sultanpuri, Model Town,
Shakti Nagar, Rohini & Pitampura for underprivileged women. All these centers are managed by
trained coordinators
Adult Literacy Centre
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06-07 07-08 08-09
Year
No.o
fC
entr
es
Journey Of Adult Literacy Centre
NDPL - Corporate Sustainability Group Report – 2008-0918
Adult Literacy Centre
145
250
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300
07-08 08-09
Year
Reg
iste
red
Wo
men
s
Adult Literacy Center beneficiaries participating in tree plantation
NDPL - Corporate Sustainability Group Report – 2008-0919
Vocational Training Programme
In the year 2008-2009 NDPL has ventured an initiative of capacity building through vocational
training. Targeted beneficiaries were women, who are still far from the main stream of
development. The objective is to empower the women and to provide them with sustainable
livelihood. This is an opportunity for them to explore the world and make their dreams come true.
NAVJYOTI INDIA FOUNDATION: - NDPL has signed Memorandum of Understanding with
Navjyoti India Foundation for organizing Free Vocational Training in the trades of Art & Craft;
Beauty Culture, Stitching & tailoring and Typing & shorthand. Navjyoti India Foundation is an
NGO founded and nurtured by Dr. Kiran Bedi, a Magsaysay Award Winner. Vocational Training
Centers are located at Basti Vikas Kendra, CD Park, Jahagirpuri and E-2Y, DDA Flats, Block-A,
Jahagirpuri.
ALL INDIA WOMEN CONFERENCE: - NDPL has also signed a MoU with All India Women
Conference (AIWC) for organizing free Vocational Training Program for deprived women
residing in near by resettlement colonies. Vocational Training centre is located at CENPEID.
AIWC is an NGO, which was founded in 1927 “to function as an organization dedicated to the
upliftment and betterment of Women and Children”.
The trades under the AIWC programme are Beauty culture and Computer Training. In a year 100
women will get trained. An amount of Rs.250/ per month is paid to all trainees as stipend for meet
their travel expenses. These courses are certified with IGNOU & JSS (Jan Siksha Sansthan)
approved by Ministry of HRD.
During FY 08-09, 180 women have successfully completed their courses from both the centers out of
which 8 are self employed and 8 are doing job.
NDPL - Corporate Sustainability Group Report – 2008-0920
100
300
0
50
100
150
200
250
300
AIWC Navjyoti India
Foundation
Glimpses from Vocational Training Programme (Nav Jyoti)
Glimpses from Vocational Training Programme (AIWC)
NDPL - Corporate Sustainability Group Report – 2008-0921
NDPL & AIWC officials inaugurating Vocational Training Center
Certificate distribution program of the first batch passing out
NDPL - Corporate Sustainability Group Report – 2008-0922
HIV/ AIDS
NDPL has signed Memorandum of Cooperation (MoC) with Delhi State AIDS Control Society
(DSACS) & International Labour Organization (ILO) to run HIV/AIDS Work Place Intervention
program for NDPL employees. Employees are being trained as Master Trainers who are further
sensitizing their peers. NDPL has HIV/AIDS Policy in place. A total of 341 employees have been
trained/sensitized as Master Trainers /Peer educators
On the occasion of World AIDS Day (1st December 2008) NDPL conducted Red Ribbon Express Visit
for our employees to sensitize them regarding HIV and AIDS.
Red Ribbon Express Visit
ILO, DSACS & NDPL officials during HIV/AIDS training program HIV/AIDS policy
NDPL - Corporate Sustainability Group Report – 2008-0923
DRUG De- Addiction Camps
Drug use is a social evil. It destroys not only the vitality of the society but also adversely affects the
economic growth. NDPL organized 11 drug de-addiction camps in association with Prajapita
Brahmakumari Ishwariya Vishwavidyalaya. 1226 individuals have been benefited by the program.
216 individuals have got de-addicted from drugs, as ascertained in the survey conducted.
Drug De-addiction Camp Beneficiaries
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1226
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200
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1400
2007-08 2008-09
Ye
ar
Beneficiaries
Trends Of Drug De-addiction Camp
Drug de-addiction camps in progress
NDPL - Corporate Sustainability Group Report – 2008-0924
“Suraksha Jagriti Abhiyan” – Public Safety Awareness Campaign.
Being a responsible corporate, NDPL in association with an NGO “ Aradhya ” organized public safety
awareness campaign through nukad nataks where the messages regarding safety tips, Energy
conservation & preventing electricity thefts were disseminated. The aim of this mass awareness
campaign was to reduce the accident occurring due to ignorance and the precautions that need to be
taken with electrical network.
During FY 2008-2009 NDPL organized 21 Nukkad Natak in its distribution area targeting JJ clusters
nearby to Grid Substations. 7605 people were sensitized through this Campaign. During the play
posters were displayed & leaflets are distributed to public. Drawing competition was also organized
for the children of the community to sensitize about the awareness movement.
Nukad Nataks in the community for safety awareness
NDPL - Corporate Sustainability Group Report – 2008-0925
Disability program
United Nation's Global Compact Program
To reemphasize the image of an equal opportunity employer, NDPL has adopted the dis-ability
policy. The policy aims to make NDPL a disabled friendly company. This initiative of NDPL will
open the windows of opportunity for PwDs who otherwise hardly get a chance to exhibit their
competency. It will also facilitate & provide easy accessibility to our consumers who are physically
challenged.
To start with our disabled friendly mission, we conducted an access audit of NDPL Corporate office
with help of a NGO. This helped us to assess the compatibility of available infrastructure for PwDs
and modifications that need to be done to make it completely disabled friendly. Access Audit was
replicated in 10 other major locations. To start with NDPL has recruited 5 PwDs in FY 2008-09.
Structural modifications have been done in 2 NDPL district offices. All other district offices & 4 new
buildings will be made disabled friendly in the coming year.
NDPL is signatory to United Nation Global Compact Society. This is an elite group of approx. 5,100
organizations which follows strategy policy initiative for businesses and is committed to align their
operations with the ten universally accepted principles pertaining to Human Rights, Labor,
Environment & Anti Corruption. These principles move in concurrence with Universal declaration
of Human Rights, ILO, UNDP & United Nations Environment Program.
Being the signatory of UNGC, NDPL sends a Communication On Progress annually to Global
Compact Society showing its commitment towards the 10 principles.
NDPL - Corporate Sustainability Group Report – 2008-0926
Combat Climate Change
Climate change activities have been carried out at an extended scale in NDPL. Apart from plantation
of 1056 saplings in FY 08-09 sensitization of employees, energy club students and consumers was also
done. NDPL has also tied up with Delhi university colleges for the plantation drive.
Tree plantation program in association with Delhi University
NDPL - Corporate Sustainability Group Report – 2008-0927
Support to Orphanages
NDPL provides support to SOS Child Home in Bawana and Child home in Samaypur Badli. It
conducts monthly health check up camps for these children and regular pediatricians' visits to
provide support and counseling.
NDPL CS Group organized a Rail Museum trip on the occasion of Children's Day (14 November'08)
for the children of Child home, Badli.
Through its materialistic support & periodic visits to these homes NDPL tries to make an honest
effort to occupy a small space in the hearts of these kids.
Celebrating Children's Day
TBEM assessors visit to child home
Diwali celebration in SOS Bawana
NDPL - Corporate Sustainability Group Report – 2008-0928
Employee Volunteering:-
We, at NDPL, believe that voluntary participation by employee in CS initiatives would provide then
immense satisfaction of having contributed to the betterment of community. With that belief in heart
& mind, NDPL management's efforts has always been directed towards employee's engagement in
community development works.
NDPL Volunteering Matrix, which basically mentions the various capacities in which the employees
can contribute to the social process initiated by NDPL, was launched through the organizational
intranet for every employee to go through and enroll. A general circular is also issued providing a
detail of CS activities & inviting volunteering requests. Based on the interest areas of volunteers they
opt for various CS activities.
NDPL Energy Club and Vocational Training centers have been two programs which have been
purely volunteer driven program. Volunteers are also playing an important role in the
implementation of SA 8000 certification apart from participating in other CS activities.
More than 494 NDPL employees have registered to volunteer in the community development
programs in FY 2008-09. Also 726 volunteering days have been devoted by NDPL employees in CS
intervention during FY 2008-09.
Volunteer's engaged in tree plantation & vocational training center
NDPL - Corporate Sustainability Group Report – 2008-0929
Volunteering engagement in various CS interventions
NDPL - Corporate Sustainability Group Report – 2008-0930