mscconsultancy.org

Intergrated Management Systems and Support for the

Forward Thinking Business

T: 01228 210235www.mscconsultancy.org

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Have you ever wondered what was missing from your business but didn’t know what or where to begin?

At MSC Consultancy it is our priority to add value by building a constructive relationship with our clients in order to provide great customer service.

We believe that we can play a huge part in the success of your business using our extensive knowledge and experience in a range of areas. We can maximise your business potential to ensure you continually improve your service or product.

We recognise that every business has its own unique set of skills yet do not have the time, expertise or resources to maximise them. We offer a free one to one consultation to determine how MSC can develop your current methods and tailor a strategy that will be benefi cial to your business.

So, what do we offer?

We provide support and advice in the following areas:

• Management System Inception and Integration

• GAP Analysis• Documentation Reviews• One-to-One Support and Training• Advice regarding the creation

of Policies and Procedures• HR Support• Finance & Accounting Support• Business Administration Support• Support in achieving Industry

Recognised Certifi cation• Quality, Environmental and

Health & Safety Advice

Our approach consists of integrating your existing procedures with new ideas instead of a set ‘one for all’ package which does not truly refl ect your business structure. We believe all clients require different support therefore deserve specialised advice. With our expertise we can combine skills in order to help you maximise your business potential.

We are able to visit your premises at a time which is convenient to you, enabling us to gain a clear understanding of your business structure. As well as this you can easily reach us remotely through email or telephone support.

You can be assured that MSC is only a phone call away when you need assistance.

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Holly Jackson (Partner & Consultant) Holly found her passion for business after leaving education with exceptional business qualifi cations; she started her career in customer service where she quickly learnt the importance of customer relations, quality of service and product development.

Holly has been driven and focused with all of her work, always ensuring the highest standard and continuously looking for improvements that can be made so a business can reach its full potential. Holly has undertaken positions in Business Administration and Management where she has years of hands-on experience working in a business environment which encouraged her to broaden her skills. Eager to develop, she completed further training in AAT Accountancy, Management System Auditing and gained Industry Recognised Health & Safety and Environmental qualifi cations.

With a range of experience and knowledge in many areas, Holly is able to offer you the best advice which will be benefi cial to your business. Many years of working alongside Managing Directors and External Auditors from varied certifi cation bodies, Holly has created Integrated Management Systems to ISO 9001 (Quality), ISO 14001 (Environment), OHSAS 18001(Health & Safety) and BS EN 1090 (CE) certifi cation, which one auditor commented, ‘it was the best they have ever seen’ (Simon BM Trada). Holly is the ideal consultant for your business and will provide you with practical, cost effective advice and business solutions; she will guarantee to make a huge impact towards your business success.

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‘ The key is to set realistic customer expectations and to exceed them in unexpected and helpful ways. Our aim at MSC Consultancy is not only to assist with the management of a company but also to plan for your success and growth.’

“ For a system to work effectively, the correct information and understanding is required in order to reap the benefi ts. Our experienced team can give you a deeper understanding of the market you are in and how your current procedures are affecting the ability to reach your full potential.”

“ Quality is remembered long after price is forgotten”

‘ This auditor was particularly impressed with the quality of services being provided by Holly Jackson - the quality and professionalism of the audit reports was noted’

Keith - Regional Assessor for NQA

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Whether you are working towards a Quality, Environment, Health & Safety or CE Marking Management System, MSC Consultancy will work with you from its creation to its certifi cation.

Beginning with an initial review of your current procedures and structure, MSC will create a business plan, taking into account areas of improvement, estimated time periods and resource requirements.

With our ongoing help and support, we can work alongside your management team to implement a system that works for you and aid communication to all levels within your organisation.

We recognise that every business organisation is unique, with different aims, strengths and weaknesses. We will assess your business needs with the creation of objectives and targets, which when implemented correctly, will increase company effi ciency and ultimately, profi t.

Benefi ts of Management Systems include:

• Increased business opportunities• Approval to subcontractor/supplier schemes• Increased cost effi ciency• Reduction of waste and utility usage • Improvement of risk management• Lower accident rates • Continual improvement and preventative/corrective

action• Government, regulatory and external agency

compliance• Increased staff effi ciency, moral and job satisfaction• Smoother production control and increased traceability• Increased document control• Regular management commitment and review• Reduction in customer complaints and returns

With the help of MSC Consultancy, an implemented management system will allow you to use your time and resources effectively. We can help you to avoid costly mistakes and reduce the time in setting up a system.

Once your new system is up and running, you will be safe in the knowledge that MSC Consultancy will only be a phone call away for ongoing support and assistance.MSC Consultancy will certainly prove to be a great investment for your company.

Quality, Health & Safety, Environmental and CE Marking Management Systems Integration, Advice and Support.

At MSC we specialise in Management Systems that utilise and integrate your current procedures. Once a management system is correctly in place, companies will soon realise just how benefi cial a structured internal system can be.

With many years of fi rst hand business experience and creating integrated management systems to ISO 9001, ISO 14001, OHSAS 19001 and BS EN 1090 which one auditor said “it was the best they have ever seen” (Simon, BM Trada), we can certainly guarantee that MSC Consultancy will be an exceptional investment for your company.

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GAP Analysis, Internal Auditing and Reviews.

Very often, businesses have a clear understanding of the aims they want to achieve, but they may fi nd it diffi cult to identify how external and internal factors have an impact on reaching their goals. As qualifi ed internal auditors MSC Consultancy can provide Gap Analysis, Internal Auditing and Review services which quickly identify the areas in need of improvement, without the cost of certifi ed bodies.

We can help you understand and prioritise your business needs and identify the weaknesses you need to overcome. Once we identify the gaps we can address the action to be taken fi rst and how different departments in your business are having an impact on the way you continually improve.

A Gap Analysis is a formal study of where a business is currently at and what its requirements are in order to improve in the future. Whilst working alongside you we can analyse your current management system and procedures, staff understanding of quality, environmental, health & safety and the resources you have and may require in the future.

This essential analysis can create a dramatic impact on your business and provide a clear path for developments and improvements in the future. To fulfi l this, the management system must be maintained and updated regularly to be compliant with standards and regulations.

Benefi ts of GAP Analysis:• Boost in staff moral • A clear focus on how to reach goals• An understanding of the factors affecting your business• Weaknesses in the business identifi ed• Help to analyse current situations

We will ensure that you, your team and organisation have a clear realistic understanding of how to reach organisation goals and aid continual improvement.

Your staff have a key role in your business as they determine whether or not you improve. Employees will feel more motivated and your projects will be more successful. Your organisation can then manage time more effi ciently, putting your business at a greater advantage and inevitably meaning more business and higher profi ts.

We will discuss any observations we may fi nd and provide guidance on how to make corrections and implement your new system before your external audit.

If you do not wish to certify your Management Systems, but would like the reassurance of external audits without the price tag, MSC Consultancy can undertake these on your premises or as a desktop audit. We will then provide a detailed written report tailored to your company.

Approval through schemes such as SafeContractor, SSIP, SMAS and Achilles help to improve business relations and reputation, often gaining customers and improving your chance of winning business contracts. However, these can also be a time consuming process especially without a certifi ed management system in place. MSC Consultancy can offer support, advice and consultancy during this process and get you on the road to success giving you an advantage over your competitor.

Support in Achieving Industry Recognised Schemes.

More businesses are turning to Industry Recognised Schemes to access the Quality, Environmental and Health & Safety compliance of their Sub-Contractors and Suppliers.

HR, Finance & Administration Support.

With the help of MSC Consultancy we can give expert advice without the price tag allowing your company to use time and resources effectively without the risk of costly mistakes.

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“ It can be diffi cult for businesses to identify factors and considerations that would have an impact on improvement, with our forward thinking team we can help you make decisions to overcome those factors and stand out from competitors in your market.”

With fi rst-hand experience of the day to day running of a busy environment we understand that some companies do not have the resources or teams to cope with the organisation’s demands. MSC Consultancy offer support in Human Resources, Finance and Administration.

We can work alongside your existing team to help you through busy periods. We can offer cover in times when staff are absent, during busy periods such as fi nancial year ends and external audits. Our motivated team can quickly assess your business structure and give advice on areas which can be improved in order to run more effi ciently.

MSC Consultancy are also available for telephone and email support for reassurance regarding your business decisions and ideas.

If you would like to discuss in further detail ways in which we can help your business you can

contact us through our website, by phone, email or social media. We will aim to respond to your

query within 24 hours.

If you would like to know more about the services we can provide and how we can help your business, you can contact us through our website, by phone, email or social media.

We aim to respond to your query within 24 hours.

We offer a local service covering the North of England and Southern Scotland. We are able to visit and work at your premises at a time that is convenient to you or remotely by e-mail or telephone support.

MSC ConsultancyStation Road, DalstonCarlisle, Cumbria CA5 7LT

T: 01228 210235E: holly@mscconsultancy.org billy@mscconsultancy.org

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