ABOUT:SUMOErnest Chiang

SUMO Project, MozTW Community Mar/15-16, 2014

!

#moztwsteps | @dwchiang |https://mozillians.org/u/ernestchiang/

A SUMO A DAY, KEEPS…

http://talk.ernestchiang.com/2014/01/sumo-salad.html

WHAT IS `SUMO`?

https://support.mozilla.org/en-US/home

WHAT DO MozTW DO FOR `SUMO`?

https://support.mozilla.org/zh-TW/home

WHY `SUMO`?

SUMO is short for support.mozilla.org, the official , community-powered support website

for Mozilla Products. At its core, SUMO is a wiki, which means anyone can help writing or

improving content. Very powerful editing functions for multilingual support.

SUMO is short for support.mozilla.org, the official , community-powered support website

for Mozilla Products. At its core, SUMO is a wiki, which means anyone can help writing or

improving content. Very powerful editing functions for multilingual support.

https://support.mozilla.org/en-US/kb/dashboard/metrics/zh-TW

zh-TW:

SUMO help end users. End users help SUMO.

We help each other :-)

https://support.mozilla.org/en-US/kpi/dashboard

Global:

Active Contributors `zh-TW` compare to `global`

https://support.mozilla.org/en-US/kb/dashboard/metrics/zh-TW

Avg=5

Avg=14280%

zh-TW:

https://support.mozilla.org/en-US/kpi/dashboard

Global:

L10n Percentage (zh-TW) 2013: Good job!

2014: Need to catch up!

https://support.mozilla.org/en-US/kb/dashboard/metrics/zh-TW

L10n Team (zh-TW) Thank you! <3

https://support.mozilla.org/en-US/kb/locales/zh-TW

Challenges / Todos of SUMO Project, MozTW

RECRUITMENT (CONTRIBUTOR)• Have fun!

• Enjoy!

• Find/locate tiny piece l10n work for new comers.

• Publish MozTW SUMO status report quarterly. (First trial run plan to be Q2/2014.)

• FSA Learning Kit

• MozTW SUMO Portal:

• http://moztw.org/contribute/sumo/

• https://etherpad.mozilla.org/sumo-taiwan

• https://support.mozilla.org/zh-TW/kb/localize-firefox-help

EDUCATION (CONTRIBUTOR)• SUMO l10n contributors need to be familiar with more products (Firefox OS, WebMaker) than before (Firefox, Firefox for Android).

• WebMaker training coverage needs to be larger.

• SUMO training material. (e.g step by step l10n guidebook)

• Lack of training/testing devices for Firefox OS.

MOTIVATION (CONTRIBUTOR)• Have fun! Keep fun!

• Goal setting facilitating.

• Badge system (w/ Badge project of MozTW, and global SUMO one.)

• Support team. (support each other)

• https://groups.google.com/forum/#!forum/moztw-general (zh-TW)

• https://support.mozilla.org/en-US/forums (en)

THANKS TO• Peter Chen — https://mozillians.org/u/petercpg/

• Irvin Chen — https://mozillians.org/u/Irvin/

• RJ — https://mozillians.org/u/RJ/

• Bob Chao — https://mozillians.org/u/bobchao/

• GDH — https://mozillians.org/u/GDH_Fang/

• Orin Chen — https://mozillians.org/u/orin/

• Carl Su — https://mozillians.org/u/Carl/