Monitoring: Continuous Improvements

& Achieving Results

Scott CopseyTravel Plan Coordinator

University of Hertfordshire

OutlineUni of Hertfordshire Overview

Why Travel Plans?

Travel Plan Data Sources/Information Monitoring Progress Maintaining Momentum

Establishing a Business Case

Discussion & Questions

Semi Rural/Urban

Near to A1(M) & M25

Major North-South road & rail network

Hertfordshire has high car ownership/capita

Large rural hinterland

University seen as a ‘car necessary’ destination

University of Hertfordshire Overview

University Status 1992; 2,500 Staff; 22,000 Students (FTE) over Three Campuses

Travel Plan Developed 2002 and implemented 2003

– Full Time Travel Coordinator

Travel Plan Targets

Headline Targets set for September 2008:

- Staff (70% car, now 68% down from 82%)- Student (27% car, now 24% down from 37%)

University of Hertfordshire Overview

Car (driver, on own)69%

Car Share (driver or passenger)

8%

Bicycle4%

Motorcycle0% Other

1%

Bus10%

Walking5%

Train(+other)3%

Staff Primary (usual) Mode of Travel to the University 2007

Current Transport Demand

Why Travel Plans?• In the UK there is increasing pressure on business and organisations,

(including Colleges and Universities) to implement Travel Plans. Reasons include:

• Environmental Impacts - climate change, consumption of natural resources, decreases in local air quality, land use, land and water pollution, noise, light pollution.

• Business Impacts - environmental performance and legislation, cost of congestion, employee sickness, cost of fuel and taxes, car parking, new build implications.

• Social Impacts - pressure from local communities and local authorities, accidents, safety, health, access.

Before you can manage these issues, you need to collect data and monitor changes – HOW!!!

Travel Plan Data Sources/Information Employee Commuter Questionnaire

Car Park and On Street Surveys

Site Travel Reviews (can include)– Fleet vehicles (i.e. Estates vehicles) – Business Travel (All forms, including air travel)– Company Car Fleet– Visitors !!

Secondary Data – Company Reports– Meetings (Minutes)– Government Publications

An Employee Travel Survey allows: Identify how employees commute to work and the reasons

for using their mode of travel Identify employees characterises for G.I.S. analysis

(i.e. post code analysis) Identify employees who could potentially change their

mode of transport Consider measures appropriate to implement and target

to different demographic groups Awareness raising of Travel Plan as well as solicit

suggestions which could be adopted

Employee Commuter Questionnaire

Car Park & On Street Surveys

Park & RideOccupancy Levels

0

100

200

300

400

500

600

700

800

07

:15

07

:45

08

:15

08

:45

09

:15

09

:45

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:15

10

:45

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:15

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:45

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:15

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:45

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:45

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:45

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:45 Time

No

of

Ca

rs P

ark

ed

No of Cars Parked

On Street Term time/ Holiday Parking

0

100

200

300

400

500

600

0700 0800 0900 1000 1100 1200 1300 1400 1500 1600 1700 1800

No

. o

f C

ars

During Term

During Holidays

Time of day

Site Travel Reviews• Review(s) should consider: (On and to the Site)

• Pedestrian access and facilities

• Cycle/ Motorcycle access facilities

• Bus services

• Rail/Underground services

• Vehicle access

• Integration of transport modes (e.g. timetables, through tickets, car sharing databases, cycles on trains) Can you think of any more?

• Car Parking

Monitoring Progress (1)Staff Primary (usual) Mode of Travel to the University

(2002)

0

10

20

30

40

50

60

70

80

90

Car (driver,on own)

Car Share(driver or

passenger)

Bus Bicycle Walking Train(+other)

Motorcycle Other

Mode

Per

cen

t

2002

Monitoring Progress (2)Staff Primary (usual) Mode of Travel to the University

(2002)

0

10

20

30

40

50

60

70

80

90

Car (driver,on own)

Car Share(driver or

passenger)

Bus Bicycle Walking Train(+other)

Motorcycle Other

Mode

Per

cen

t

2002

2005

Monitoring Progress (3)Staff Primary (usual) Mode of Travel to the University

(2002, 2005 & 2007)

0

10

20

30

40

50

60

70

80

90

Car (driver,on own)

Car Share(driver or

passenger)

Bus Bicycle Walking Train(+other)

Motorcycle Other

Mode

Per

cen

t

2002

2005

2007

Maintaining Momentum

• Data are important for setting Headline Targets and then assessing what impact measures (specific or a package) have

• Staff/Commuter Questionnaires provide the building blocks of a Travel Plan, but can be backed up using car park/ on street parking counts and site reviews

UH Campuses

Establishing a Business Case

3,600 car park spaces each cost £1,000/space/year

Average cost staff pay is 13p/day (incentive to drive!!)

Students pay 50p on campus, free Park & Ride

• 8% staff & 16% students use UNO (i.e. buses)

Discussion & Questions