Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C...

51
Moldova National Public Opinion Survey on Remittances July, 2007

Transcript of Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C...

Page 1: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

Moldova National Public Opinion Survey on Remittances

July, 2007

Page 2: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

2 percentage pointsMargin of error

Moldovan, Romanian, Russian

Languages of interviews

December 16 –January 16, 2007

Dates of interviews

2,073 Moldovan adultsSample size

Methodology

96

Page 3: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

Demographics of Remittance Recipients in Moldova

97

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20%

25%

15%

12%

13%

20%

28%

21%

18%

27%

0% 10% 20% 30%

65 +

50-64

35-49

25-34

18-24

Adultpopulation*

Remittancerecipients

Age

*National Bureau of Statistics of the Republic of Moldova

98

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61%

53%

39%

47%

0% 20% 40% 60% 80%

Remittancerecipients

Adultpopulation Male

Female

Gender

99

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13%

16%

15%

23%

23%

15%

19%

14%

17%

22%

14%

10%

0% 5% 10% 15% 20% 25%

Don't know/No Answer

1751 lei or more

1201- 1750 lei

801-1200 lei

401- 800 lei

400 lei or less

Adultpopulation

Remittancerecipients

Monthly Household Income

Official exchange rate is US$0.079 to 1 leu, National Bank of Moldova

100

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16%

27%

28%

13%

15%

15%

24%

29%

13%

17%

0% 10% 20% 30% 40%

University graduate or more

Some university or technical school

Completed secondary school

Some secondary school

Primary school or less

Adultpopulation

Remittancerecipients

Education

101

Page 8: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

More than 90 percent of the Moldovan population resides in the 32 “raions,” 2 municipalities and the autonomous region of Gagauzia where polling was conducted.No interviews were conducted in Transnistria or the municipalities of Tiraspol, and Tighina / Bender.

Poll Sample

102

Page 9: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

7%

8%

12%

6%

10%

18%

19%

1%

4%

5%

5%

7%

8%

8%

8%

8%

11%

13%

7%

5%

1%

4%

4%

21%

0% 5% 10% 15% 20% 25%

12 - Taraclia

11 - Găgăuzia

10 - Căuşeni, Ştefan Voda

9 - Cahul, Cantemir

8 - Ungheni, Călărasi, Nisporeni

7 - Briceni, Edinet, Ocniţa, Donduşeni

6 - Orhei, Rezina, Şoldăneşti, Teleneşti

5 - Basarabeasca, Hînceşti, Leova, Cimişlia

4 - Soroca, Drochia, Floreşti

3 - Aneii Noi, Criuleni, Dubăsari, Ialoveni, Străşeni

2 - Balti, Faleşti, Glodeni, Rişcani, Singereni

1- Chişinău

Adultpopulation

Remittancerecipients

Administrative Divisions (Raions)

103

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RegionsNorth – Balti, Faleşti, Glodeni, Rişcani, Singereni, Soroca, Drochia, Briceni, Edinet, Ocniţa, Donduşeni and FloreştiCenter – Ungheni, Călărasi, Nisporeni, Orhei, Rezina, Şoldăneşti, Teleneşti, Chişinău, Aneii Noi, Criuleni, Dubăsari, Ialoveni and StrăşeniSouth – Cahul, Cantemir, Căuşeni, ŞtefanVoda, Găgăuzia, Taraclia, Basarabeasca, Hînceşti, Leova, Cimişlia

104

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Regions

25%

44%

31%

23%

48%

29%

0% 10% 20% 30% 40% 50% 60%

South

Center

North

Adultpopulation

Remittancerecipients

105

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Type of Locality

56%

11%

9%

24%

61%

8%

9%

22%

0% 10% 20% 30% 40% 50% 60% 70%

Rural

Town withpopulation less

than 15,000

Town withpopulation greater

than 15,000

Municipality

Adultpopulation

Remittancerecipients

106

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Urban vs. Rural

56%

61%

44%

39%

0% 10% 20% 30% 40% 50% 60% 70%

Remittancerecipients

Adultpopulation Urban

Rural

107

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Do you rent or own your home?

86%

90%

12%

8%

0% 20% 40% 60% 80% 100%

Remittancerecipients

Adultpopulation Rent

Own

108

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Remittances to Moldova

109

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48%52%

Yes

No

Do you have family members living in another country outside of Moldova?

110

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31%

48%

21% Yes

No

Do not havefamily inanothercountry

Have any of your relatives living in another country outside of Moldova ever sent you money?

111

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19%

20%

21%

22%

23%

30%

32%

19%

17%

8%

15%

16%

0% 5% 10% 15% 20% 25% 30% 35%

Taraclia

Soroca, Drochia and Floreşti

Căuşeni and Ştefan Voda

Găgăuzia

Aneii Noi, Criuleni, Dubăsari, Ioloveni, andStrăşeni

Chişinău

Briceni, Edinet, Ocniţa, and Donduşeni

Cahul and Cantemir

Ungheni, Călărasi, and Nisporeni

Orhei, Rezina, Şoldăneşti, Teleneşti

Balti, Faleşti, Glodeni, Rişcani, Singereni

Basarabeasca, Hînceşti, Leova and Cimişlia

Remittance RecipientsBy Location

112

Page 19: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

26%

16%

0% 5% 10% 15% 20% 25% 30%

More than 800 lei

800 lei or less

Remittance RecipientsBy Monthly Household Income

113

Page 20: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

Twenty-one percent of Moldovan adults – approximately 580,000people – received remittances on a regular basis during 2006.

Major Findings

114

Page 21: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

2%

3%

3%

4%

14%

33%

41%

0% 10% 20% 30% 40% 50%

Other

Eastern Europe**

USA

Turkey / Israel

Western Europe*

Italy

Russia

In which countries does the family member who sends you money live in?

*France, Germany, Belgium, England, Ireland, Greece, Spain, Portugal

**Ukraine, Czech Republic, Romania

115

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1%1%1%1%1%1%1%1%1%2%2%4%

9%73%

0% 20% 40% 60% 80%

Don't know/No answerSiberia

Far EasternNorth Western

UralRostov

NoyabrskSalekhard

TambovMurmansk

VolgaCentral

Saint PetersburgMoscow

In what city or region of Russia does your family member or relative live?

116

Page 23: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

10%

37%

19%

17%

17%

0% 10% 20% 30% 40%

Aunt / Uncle /Cousin / Other

Son orDaughter

Husband orWife

Sister orBrother

Father orMother

What is your relationship to the person who sends you money?

117

Page 24: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

18%

3%

36%

4%

17%

22%

0% 10% 20% 30% 40%

Don't know/No answer

About once a year

Every 4 to 6 months

Every 2 to 3 months

Once a month

2 times a month or more

How frequently does your family member or relative send you money?

118

Page 25: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

How frequently does your family member or relative send you money?By Country of Origin of Remittance

22%

27%

32%

14%

1%5%

14%

20%

43%

18%

3%

31%

21%

17%

22%

0% 10% 20% 30% 40% 50%

About once ayear

Every 4 to 6months

Every 2 to 3months

Once a month

2 times a monthor more

Russia

Italy

Other

119

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The average Moldovan remittance recipient receives money 6 times a year.

Major Findings

120

Page 27: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

21%

15%

17%

45%

0% 10% 20% 30% 40% 50%

More than fiveyears

Between threeand five years

Between oneand three years

Less than oneyear

For how many years has this family member or relative been sending you money?

121

Page 28: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

11%

7%

5%

3%

8%

28%

39%

0% 10% 20% 30% 40% 50%

Don't know / No answer

More than $500

$401 to $500

$301 to $400

$201 to $300

$101 to $200

$100 or less

How much money - on average - does your family member or relative send to you each time?In US dollars

122

Page 29: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

The average remittance to Moldova is US$171.

Major Findings

123

Page 30: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

The survey indicates that Moldova received approximately US$595 millionor €440 million during 2006.

Major Findings

124

Page 31: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

Remittances

€13 millionEastern Europe€8 millionOther€440 millionTotal

€13 millionUSA€18 millionTurkey / Israel€62 millionWestern Europe€145 millionItaly€181 millionRussia

Amount in remittancesCountry of family member

125

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The Remittance Process

126

Page 33: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

21%

48%

16%

1%

5%

9%

0% 10% 20% 30% 40% 50% 60%

Don't know / No answer

Other

At a remittance company

By courier

Family member or friendtraveling to Moldova

At a bank

How do you receive this money?

127

Page 34: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

40%

3%

9%

16%

18%

53%

29%

9%

8%

14%

0% 10% 20% 30% 40% 50% 60%

Other

At a remittancecompany

Family member or friend traveling to /

from Moldova

By courier

At a bank

18-49

50+

How do you receive this money?By Age

128

Page 35: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

How do you receive this money?By Gender

53%

8%

13%

19%

21%

38%

22%

6%

4%

14%

0% 10% 20% 30% 40% 50% 60%

Other

At a remittancecompany

Family member or friend traveling to /

from Moldova

By courier

At a bank

Male

Female

129

Page 36: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

How do you receive this money?By Country of Family Member

5%

10%

21%

19%

44%40%

5%

8%

19%

12%

55%

23%

9%

5%

21%

0% 10% 20% 30% 40% 50% 60%

Other

At a remittancecompany

Family member or friend traveling to /

from Moldova

By courier

At a bank

Russia

Italy

Other

130

Page 37: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

How do you receive this money?By Monthly Household Income

54%

7%

6%

33%

18%

36%

16%

11%

4%

15%

0% 10% 20% 30% 40% 50% 60%

Other

At a remittancecompany

Family member or friend traveling to /

from Moldova

By courier

At a bank

800 leior less

Morethan800 lei

131

Page 38: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

6%

2%

44%

48%

0% 10% 20% 30% 40% 50% 60%

Don't know /No answer

Not satisfied

Somewhatsatisfied

Very satisfied

How satisfied are you with the services of the bank or remittance company?

132

Page 39: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

2%

4%

4%

17%

11%

63%

0% 10% 20% 30% 40% 50% 60% 70%

Don't know / No answer

None of it

Less than a quarter of it

About half of it

About three quarters of it

All of it

Approximately what portion of the money you receive do you spend on daily expenses?

133

Page 40: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

Moldovan remittance recipients spend approximately 81 percentof the money they receive on basic daily expenses such as food, housing, clothing, utilities and medicine.

Major Findings

134

Page 41: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

9%

12%

13%

27%

35%

0% 10% 20% 30% 40%

Start a business

Open a savings account

Health / Life Insurance

Education

Buy or build a house

Do you use these money for something else other than daily expenses?

135

Page 42: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

40%

9%

35%

1%

1%

12%

0% 10% 20% 30% 40% 50%

Very rarely / Almost never

Once a year

A few times a year

Once a month

Once a week

Everyday

How often do you communicate with this family member or relative – the one that sends you money?

136

Page 43: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

33%

15%

29%

3%

5%

15%

0% 10% 20% 30% 40%

More than 5 people

5 people

4 people

3 people

2 people

1 person

How many people – including yourself – benefit from the money you receive from your family member or relative?

137

Page 44: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

Major Findings

Approximately 1 millionMoldovans benefit from remittances.

138

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The Moldova Banking System and Investment Potential

139

Page 46: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

0%

31%

49%

19%

0% 10% 20% 30% 40% 50% 60%

Bad

Mediocre

Good

Excellent

Overall, how do you see your family’s personal economic situation in Moldova?Remittance Recipients

140

Page 47: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

20%

20%

60%

Positive

Negative

Don't know/ No answer

Overall, do you have a positive or negative opinion of the banks in Moldova? Remittance Recipients

141

Page 48: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

25%

36%

23%

2%

6%

8%

0% 5% 10% 15% 20% 25% 30% 35% 40%

Don't know /No answer

Don't treat you well

Not famliar with banks

Think money is not safe

Charge too much for services

Bad experience

Why do you have a negative opinion of the banks in Moldova?Remittance Recipients

142

Page 49: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

Do you have a bank account?

19%

14%

84%

79%

0% 20% 40% 60% 80% 100%

Remittancerecipients

Adultpopulation

Yes

No

143

Page 50: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

6%

5%

84%

3%

2%

0% 20% 40% 60% 80% 100%

None

Another type of investment

Business

Property

Savings account

Do you have any investments in Moldova?Remittance Recipients

144

Page 51: Moldova National Public Opinion Survey on Remittances July ... · Cahul and Cantemir Ungheni, C ălărasi, and Nisporeni Orhei, Rezina, Şoldăneşti, Teleneşti Balti, Faleşti,

15%

19%

19%

19%

20%

0% 5% 10% 15% 20% 25%

Open savingsaccount

Finance universityeducation

Loan to financebusiness

Health / Lifeinsurance

Mortgage / Loan tobuy house

Remittance recipients “very interested” in financial investment products

145