Module 12 – Motivation

Chapter 10

Learning Objectives

LO 1 Identify the kinds of behaviors managers need to motivate people

LO 2 List principles for setting goals that motivate employees

LO 3 Summarize how to reward good performance effectively

LO 4 Describe the key beliefs that affect peoples’ motivation

10-2

Learning Objectives (cont.)

LO 5 Discuss ways in which people’s individual needs affect their behavior

LO 6 Define ways to create jobs that motivateLO 7 Summarize how people assess fairness and how to

achieve itLO 8 Identify causes and consequences of a satisfied

workforceOffice Space TPS Reports

10-3

Motivation

• Definition• Caveats

People Skills

Office Space Interview

Motivation Process

Behavior

Goals

Needs

Satisfied??

Theory X

• Inherent dislike of work• Job less important than $$$$• Self-centered• Follow, don’t lead• No self-direction, self-control

Traditional View

But sometimes…..