Building healthy communities. The largest volunteer arm of the American Medical Association, the AMA Alliance is a public health advocacy network.

COMMUNICATE TO COMMUNICATE TO MOTIVATE MOTIVATE

Communication skills + Communication skills + Motivation skills =Motivation skills =

Effective LeadershipEffective Leadership

COMMUNICATECOMMUNICATE

Latin communis –

common, to share, to impart

Communication SkillsCommunication Skills

• Listen to, and value, what others say

• Listen for ideas – not just words

• Listen without judgment– It’s ok to disagree

– Focus on listening – don’t spend time planning your rebuttal

Communication Skills (cont.)Communication Skills (cont.)

• Make your expectations clear- ask questions to make sure you know what’s expected of you

• Limit your own talking

Communication Skills (cont.)Communication Skills (cont.)

• Communicate frequently– Check e-mail daily & return phone calls

promptly

– Don’t micro-manage

• Offer knowledge freely – encourage others to share theirs

Communication Skills (cont.)Communication Skills (cont.)

• FEEDBACK !!!

Characteristics of a Motivational Characteristics of a Motivational LeaderLeader

• Preparation – knowledge and skill

• Presence – communication, confidence, commitment and energy

• Perceptual ability - insight

““Motivation is the art of getting Motivation is the art of getting people to do what you want people to do what you want

them to do because they want them to do because they want to do it.”to do it.”

- Dwight Eisenhower

ValuesValues

Personal Integrity FunPersonal growth FamilyAffiliation/Belonging Positive attitudeSelf-determination Courage Chocolate EnergyFinancial Security HonestyTime DependableJoy/Happiness ResponsiblePower CaringRecognition FairTradition EmpathyFaith Tolerance

SOURCES of MOTIVATIONSOURCES of MOTIVATION

• Fun

• Rewards

• Reputation

• Challenge

• Cause or Purpose

People often say that motivation People often say that motivation doesn’t last. Well, neither does doesn’t last. Well, neither does

bathing – that’s why we bathing – that’s why we recommend it daily!recommend it daily!

- Zig Ziglar