Personalisation – what’s it all about? Kate Fearnley Director of Personalisation.
Modelling the change we want to see. Think Local, Act Personal – Making it Real: a citizen-led...
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Transcript of Modelling the change we want to see. Think Local, Act Personal – Making it Real: a citizen-led...
Think Local Act PersonalThe National Sector Partnership for Personalised,
Community-Based Social Care
Clenton Farquharson Co-chair of Making it Real subgroup, National Co-production Advisory Group
Shahana Ramsden Making it Real Project Manager and Senior Co-production and Equalities Lead
• National and umbrella organisations committed to personalised community based social care
• Owned by the sector, people who use social care and carers
• We invite others to join us keeping personalisation real in tough times
The Partnership
• Starting from the outcomes and experiences important to people • Reviewing progress, identifying obstacles and working
with others to resolve these• Sharing innovative solutions widely• Working with government and other key bodies to
help make personalisation real
Our approach
1. Co-producing solutions with people and families2. Personalisation and personal budgets working for
all3. Helping the market, providers and the workforce
deliver personalisation 4. Information to help people take control5. Communities supporting each other6. Sustainable social care
Our priorities are
• Towards excellence in adult social care: council peer review and support, local accounts, narrative of progress, joint projects
• ADASS personalisation policy network: focus on Making it Real regional connections
• Government and linked bodies: White paper development and delivery, performance framework etc.
• Improvement organisations : SCIE, SfC etc.• Linked initiatives: children, health, Dementia Action
Alliance etc, My Home Life
Some key links
We share learning
Forthcoming work • Market facilitation and procurement scenarios to
help stakeholders in local social and health care communities rehearse key market issues outside the pressures of their own reality
• Protocol for market relations to describe key behaviours that we would like to see adopted by all key parties involved in the market .
• Material on the various quality assurance initiatives in use by both commissioners and providers alongside a statement of principles and responsibilities
Making it Real film
A set of 26 “I” statements developed by people who use services, carers and citizens supporting organisations to move towards more personalised and community based support
What is Making it Real?
What is it not? • Performance management –
TLAP is part of a voluntary movement for change
• ADASS, Local Government Group, Department of Health, major provider bodies and the Care Quality Commission support Making it Real
• We believe councils and organisations providing social care support will want to use Making it Real with local communities to show progress
Making it Real is a journey, not just a destination
National Co-production Advisory Group
Making it RealCommuni-
cations
Building Community
Capacity
Market Development
Self Directed Support
Think Local Act Personal Board
Think Local Act Personal Partnership
Co-production is at our heart
Co-producing Making it RealModelling the change we want to see• Chairing partnership and
sub groupsEnsuring Making it Real is accessible to all• Clarity of purpose / contentTesting the process• Making sure it works in
practice
Testing and roll out
18 Making it Real test sites – across a range of sectors: e.g.- Alzheimer's Society- Birmingham City Council- Action on Hearing Loss- Registered Nursing Home
Association- Stockport Council
How to become a Making it Real organisation?
Your commitments• Get Ready to make a
declaration• Use the 26 “I” statements to
co-produce three priorities• Board Level Declaration• Develop and upload action
plan• Review after 6 monthsRemember – public / visible commitment
Support from the TLAP Partnership AlignmentDiscussions about how existing frameworks can support delivery of Making it Real• Dementia Action Alliance• My Home Life : The Big Care Home Conversation• Progress for ProvidersEvents and support materials (being developed)• What Making it Real means for Carers • What Making it Real means for Older people • Top ten tips for co-production• Personal Assistants framework • Making it Real sites networking
• Yorkshire and Humber
• North West• Surrey• London• Leeds • Birmingham
Regional and local – self organised support
Questions for discussion
1. How could Making it Real be helpful for your organisation?
2. What else do you need to support implementation of Making it Real?
3. Are there any offers of support you can make to share learning?