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    WELCOMEWe are thrilled you are here

    State of the Global Mobile Industry

    Half Yearly Assessment - 2011

    Research. Technology. Strategy. Intellectual Property. Thought Leadership Summits.

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    Table of Contents

    Mobile Trends for 2011

    Mobile Subscriber and Revenue Growth

    Global MarketsData Growth

    DevicesChanging Landscape

    Mobile Ecosystem Disruption

    Mobile Impacts Everything

    Mobile Data Traffic Growth and Solutions

    Intellectual Property

    2H 2011

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    Mobile Trends for 2011

    1. Total Global Subscriptions to hit 6 Billion

    India and China racing to a billion a piece

    2. Total Global Mobile Revenues to hit $1.3 Trillion, almost 2% of Global GDP

    Top 10 operators control 43% of the global mobile revenues

    3. Total Global Mobile Data Revenues to eclipse $300 Billion

    Non-messaging data now owns 53% of the global mobile data revenues

    4. Mobile Devices are now exceeding traditional computers in unit sales + revenue

    Majority of the device sales in the US are now smartphones. Device Replacement is shrinking

    5. Mobile Broadband (4G) is being deployed at a faster rate than previous generations

    Over 1 Billion broadband connections by 2011

    6. Global Mobile Apps revenue has shifted to off-deck

    The decline is directly proportional to the increase in smartphone penetration by region

    7. All major markets are consolidating with the top 3 players at 85% of the market

    Regulators will have to be more prudent and proactive about managing competitiveness and growth

    8. Mobile Data Traffic will be 95% of the global mobile traffic by 2015

    Many countries are facing spectrum exhaust in the next 5 years

    9. Connected device segment is growing at the fastest pace

    Operators will have to quickly adapt their strategies to stay relevant in this segment10. Several multi-billion dollar opportunity segments are emerging

    Mobile Advertising, Mobile Commerce, Mobile Wellness, Mobile Games, and Mobile Cloud Computing to name a few

    11. Mobile Ecosystem has become very dynamic and unpredictable

    Apple, Google, Amazon, and Facebook have become the most important revenue generating mobile platforms

    12. There will be more changes in the next 10 years than in the previous 100

    The value chains will keep disrupting every 12-24 months by the new players and business models

    13. Intellectual Property has become a key component of long-term product strategy

    Top 20 control 1/3rdof the overall mobile patent pool

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    MOBILE SUBSCRIBER AND REVENUEGROWTH

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    The Big Picture

    The global mobile industry is the most vibrant and fastest growing industry. We expect the total revenue inthe industry to touch approximately $1.3 Trillion in 2011 with mobile data representing 24% of the mix.

    Global Mobile Data revenues are expected to eclipse $300 Billion for the first time in 2011. It is also the

    first year in which non-messaging data revenues will make up the majority of the overall global data

    revenues at 53%.

    We expect the total number of subscriptions to exceed 6 billion by the end of 2011. The first 1 billion took

    over 20 years and this last one is going to take only 15 months. The primary growth drivers are India and

    China which are cumulatively adding 75M new subs every quarter. Indian and China are also entangled inthe race to the billion. At the end of Q2 2011, China was ahead by 50M but India is adding subscriptions at

    faster rate and is likely to eclipse China before Q2 2012. By then, both nations are expected to exceed 1

    Billion in total subscriptions making up 31% of the global subscriptions.

    In Q1 2011, US became the first major market to exceed the 50% mark in smartphone sales. The global

    figure stands at approximately 26%. Some operators expect 90% of their device sales to be smartphones

    by the end of the year. In terms of the actual smartphone penetration, we expect the US market to eclipse

    the 50% mark in 2012.

    China leads in the number of subs but US dominates in both total and data revenue. A number of

    emerging nations are now in top 10Brazil, India, Russia, Indonesia, Pakistan, Mexico while once

    dominantKorea, UK, Italy, Germany have dropped off or slipped in rankings.

    The number of mobile operators with more than $1B in data revenues will increase to 47 in 2011. This

    number was only at 13 in 2005.

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    Global Mobile Market Snapshot 2011

    GlobalSubscriptions

    GlobalSmartphone

    Users

    Global DataUsers

    Global SMSUsers

    C

    hetanSharmaConsulting,

    2011

    Global Mobile Market Snapshot 2011

    Global MobileBroadband

    Users

    Each dude represents approximately 113 million humans on planet Earth

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    Global Mobile Industry Growth

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    Global Mobile Leaders

    Rank By Subs By Total Revenue By Data Revenue

    1 China US US

    2 India China Japan

    3 US Japan China

    4 Russia Brazil UK

    5 Brazil France Germany

    6 Indonesia India France

    7 Japan UK Italy

    8 Germany Germany Australia

    9 Pakistan Italy Brazil

    10 Mexico Russia Russia

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    Global Mobile Leaders

    Rank By Sub Penetration By ARPU By Data Usage

    1 Portugal Japan Sweden

    2 Russia Canada US

    3 Finland Switzerland Hong Kong

    4 Greece US Finland

    5 Italy Norway Denmark

    6 Austria Australia Canada

    7 Singapore France Australia

    8 Sweden Israel New Zealand

    9 Denmark Netherlands Austria

    10 Germany Singapore Belgium

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    Biggest Telecom Groups

    Rank By Subs By Data Revenue By NM Data Revenue

    1 China Mobile Verizon Wireless AT&T Mobility

    2 Vodafone NTT DoCoMo NTT DoCoMo

    3 Telefonica AT&T Mobility Verizon Wireless

    4 America Movil China Mobile China Mobile

    5 Bharti Airtel Vodafone Vodafone

    6 Telenor KDDI KDDI

    7 China Unicom T-Mobile T-Mobile

    8 T-Mobile Telefonica Telefonica

    9 TeliaSonera Sprint Nextel Sprint Nextel

    10 Reliance Softbank Softbank

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    Global Mobile Industry continues to

    grow at a healthy pace

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    Mobile is approx 2% of Global GDP

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    Operators around the world are

    benefiting from mobile data

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    Top 10 global mobile data operators

    US, Japan Dominate

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    GLOBAL MARKETS: DATA GROWTH

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    US, Japan lead in revenues;

    China, India in subscriptions

    Japan continues to be the leader in mobile data with NTT DoCoMo,KDDI, and Softbank Japan ahead of the pack in terms of mobile datarevenue and data as a % of total ARPU.

    Next, Australia and the US have made good inroads in the last twoyears. In fact, if we look at the overall data revenue, US is much

    further ahead than any nation due to the size of the market. While India has the highest subscriber growth rate in the world

    right now, the revenue generating opportunity remain down rightanemic compared to other major markets with average droppingdown to $3.50 in overall ARPU. Even with significant subscriberbase, there is going to be a general lack of opportunity in the

    market for the next couple of years relative to other markets.

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    Japanese operators ahead of the mobile

    data pack

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    All major markets experiencing data

    growthJapan, Australia, US leading

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    Race to the BillionChina vs. India

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    DEVICES: CHANGING LANDSCAPE

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    DevicesApple, Android Dominate

    Apple has had the tablet space to itself. Thus far the response from the competitors has been tepid esp.

    on the pricing dimension. Apple has had such a mastery over the supply-chain and months ahead of thecompetition that by the time they figure out details, Apple already locks up the pricing advantage for the

    cycle. OEMs try to catch-up on the features but cant do on the margins. OEMs can grow the pie by

    bringing products at a better price points that helps attract different demographics to the mix. Microsoft

    can make good inroads into the space with its Win8 tablet release in 2012 but it will be again in a catch-

    up mode as the iOS ecosystem will be even more robust by then. The cheaper Android tablets will do well

    in the market. As expected, tablets will pretty much eliminate the need for netbooks and are starting to

    eat into the desktop/laptop revenue.

    Nokia and RIM are under severe market scrutiny as investors and developers leave in droves. Lack of

    product planning and execution has left their market share in disarray. Nokias valuation has been cut into

    half while the newcomer HTC edged past the industry giant in a remarkable story of the year. Nokias

    release of N9 shows the engineering and creative design depth but a lot is riding on the first generation

    of Nokia Windows Phones. While the market hasnt shown much appetite for Windows phone thus far, a

    good family of devices might be able to slow the loss trajectory and position the combined team for the

    up-for-grabs 3rdspot in the ecosystem. HPs acquisition of Palm is finally bringing some new products to

    the market but the lack of an effective ecosystem means lack of traction in 2011. Given that thecomputing is shifting to mobile devices, we can expect some of the weaker desktop/laptop players will

    exit the industry.

    Tablets are primarily being used in the WiFi mode because the primary use case is indoors and WiFi gives

    a better (and cheaper) user experience. Once operators start to roll out user-friendly family data plans

    across multiple devices, we can expect the cellular activation go higher but will still be dominated by WiFi

    overall.

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    Apple dominates the profits, Android

    the volume, Nokia falters

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    Mobile Devices are dominating the

    Computing Ecosystem

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    US leading in smartphone sales

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    Connected devices explosion

    Source: Mobile Cloud Computing.

    http://chetansharma.com/mobilecloudcomputing.htm

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    Tablets are primarily WiFi

    consumption devices right now

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    Competing with iPad

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    Changing Ecosystem Dynamics

    It is very clear that the ecosystem dynamics can change very quickly,one just cant take the competitive and friendly forces for granted. Inthe past, the silos and segments were clearly defined with littleoverlap. However, over the course of last couple of years, players havebeen migrating and surfing in segments across the board - from Appleto Visa, from P&G to AT&T, from Facebook to Time Warner, fromGoogle to Best Buy, every company wants to capture the mindshareand piece of the consumers pocketbook.

    The fine line between partners and competitors can get obliterated ina quarter. Apple is competing with Cisco, Comcast is going after AT&Ts

    business, Visa and Verizon want to be the payment channel of choice,Amazon is gunning for Microsofts enterprise business, so on and soforth. One product launch, one acquisition, can change the game in aninstant. And this is only the beginning.

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    Competitive Dynamics

    The Rule of Three is evident in all major markets. While the percentage market share might vary, on an

    average, the top 3 control 93% of the market in an given nation. It doesnt matter if the market is definedby controlled regulation like in China, Korea, and Japan or if it is open market driven in markets such as

    the US, UK, and India. Eventually, only top 3 operators control the majority of the market. There are niches

    that others occupy but they are largely irrelevant to the overall structure and functioning of the mobile

    market.

    Markets such as US and India experienced similar competitive environment in their hyper-growth phase.

    For the US, this phase was in the nineties-mid-2000s while India has been experiencing the similar

    environment in the last 3-4 years. In both cases, at the start there are 5-6 players with no more than 25%

    market share but higher than 10% of the mix but gradually the market forces enable consolidation. Over a

    period of 18 years, US is settling into a top 3 operator market. Indias brutal price wars are going to

    trigger the consolidation in the next 12-24 months and will eventually settle into a structure similar to

    other markets.

    The competitive equilibrium point in the mobile industry seems to when the market shares of the top 3

    are 46%:29%:18% respectively with the remaining 7% being allocated to the niche operators. To achieve

    some semblance of equilibrium in the market the top operator shouldnt have more than 50% of the

    market share and the number three player shouldnt have less than 20%. This helps create enough balancein the market to derive maximum value for the consumer.

    Mobile operators will face some hard choices in developing and protecting the role they want to play in a

    given region and the ecosystem at-large. The strategy they choose will have a direct impact on the

    expected EBITDA margins, investment required over the long-haul, how investors view them, and on the

    competitive landscape of the country. Given, the fast pace of globalization, new rules and trends might

    emerge over the course of this decade that further define communicationsand computingas we know

    it.

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    Competitive Landscape in Major Markets

    Source: Competition and Evolution of Mobile Markets.

    http://chetansharma.com/mobilecompetition.htm

    http://www.chetansharma.com/http://chetansharma.com/mobilecompetition.htmhttp://chetansharma.com/mobilecompetition.htmhttp://chetansharma.com/mobilecompetition.htmhttp://www.chetansharma.com/
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    Global Mobile Competitive Index

    Source: Competition and Evolution of Mobile Markets.

    http://chetansharma.com/mobilecompetition.htm

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    Eventually all markets consolidate to top 3

    Source: Competition and Evolution of Mobile Markets.

    http://chetansharma.com/mobilecompetition.htm

    http://www.chetansharma.com/http://chetansharma.com/mobilecompetition.htmhttp://chetansharma.com/mobilecompetition.htmhttp://chetansharma.com/mobilecompetition.htmhttp://www.chetansharma.com/
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    Mobile Apps and Services

    Mobile is fundamentally reshaping how we as consumersspend from housing and healthcare to entertainment andtravel, from food and drinks to communication andtransportation. Mobile not only influences purchasebehavior but also post purchase opinions. When theshare button is literally a second away, consumers arewillingly sharing more information than ever before.Mobile is thus helping close the nirvana gap for brandsand advertisers who seek to connect advertising to actual

    transactions. The long-term battle is however for owningthe context of the users. Having the best knowledgeabout the user to help drive the transaction is the simplythe most valuable currency of commerce.

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    Mobile impacts all purchase funnels

    C t t th t l bl

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    Contextthe most valuable currency

    in mobile

    Knowledge(about User)

    Transactions(from User)

    Demographics/ExplicitProfile

    Interests/Implicit Profile

    Sensor data

    User Intent

    Location

    Presence

    Physiologicalparameters

    Calendar

    Address Book

    Social Community

    Intellectual Community

    M2M

    Preferences

    Devices in the vicinity

    3rdParty Sources

    Browsing, Watching,Previewing, Flipping

    Purchasing, Payments

    Communications

    Search (Local, Online,Media)

    User Experience

    Gifting

    Advertising

    Pricing

    Security/Authorization

    DRIVES

    Trusted Concierge

    Trusted Advisor

    Big Opportunities in becoming the trusted

    Concierge/Advisor to the individual user

    S t h bli Offd k t

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    Smartphones are enabling Offdeck to

    dominate app revenue

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    MOBILE DATA TRAFFIC GROWTH

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    Mobile Data Traffic Growth

    In most western markets, data traffic is

    doubling YOY

    Sweden, US, Hong Kong, Japan, and Denmark

    make the top 5 in terms of MB consumed per

    capita

    A Multi-pronged approach is needed to have a

    sustainable strategy long term

    Only a holistic strategy to deal with data

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    Only a holistic strategy to deal with data

    tsunami can help the operators long-term

    As a result of the data tsunami, there are two types of opportunities that are being

    created, one that take advantage of the data being generated in a way that enhances

    the user experience and provides value and the other in technologies that help manage

    the traffic data that will continue to grow exponentially.

    To be able to stay ahead of the demand, significant planning needs to go in to deal with

    the bits and bytes that are already exploding. New technical and business solutions will

    be needed to manage the growth and profit from the services. Relying on only onesolution wont be an effective strategy to manage rising data demand.A holistic

    approach to managing data traffic is neededand our analysis shows that the cost

    structure can be reduced by more than half if a suite of solutions are deployed vs. a

    single dimensional approach and thus bringing the hockey stick curves of data cost

    more in line with the revenues and thus preserving the margins.

    The decision making process within the operator organizations will need to bestreamlined as well. Operators should also consider creating a senior post which

    focuses on both the cost side and the solution side so they can devise and institute a

    sustainable long-term policy and keep the margins healthy.

    Mobile data traffic growing faster

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    Mobile data traffic growing faster

    than online traffic, doubling Y/Y

    Source: Managing Growth and Profits in the Yottabyte Era 2ndEdition

    http://chetansharma.com/yottabyteera2.htm

    Margin preservation key to all

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    Margin preservation key to all

    operator strategies

    Managing data margins will be top

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    Managing data margins will be top

    priority for all operators

    20% 40% 60% 80% 100%

    10%

    20%

    30%

    40%

    50%

    Japan

    Sweden

    New Zealand

    Philippines

    Hong Kong

    Australia

    Germany

    Switzerland

    Netherlands

    DenmarkPortugal

    Finland

    Italy

    Spain

    UK

    Singapore

    Korea

    France

    Russia

    Canada

    USIndonesia

    Brazil

    ArgentinaIndia

    China

    Mexico Malaysia

    South Africa

    Data as % of Overall Network

    Traffic

    Dataas%o

    fSe

    rvices

    Revenues

    Reve

    nue-Tr

    affic

    Equilibriu

    m

    ChetanSh

    armaConsulting,2011

    Source: Managing Growth and Profits in the Yottabyte Era 2ndEdition

    http://chetansharma.com/yottabyteera2.htm

    Management of Data Requires

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    Management of Data Requires

    Multiple Strategies

    2G

    4G

    3G

    Core Network

    Radio Access Network Core Network

    Mobile Backhaul

    Fiber

    Microwave

    Copper

    Light

    Networks

    GGSNRNC SGSN

    Offloading Traffic

    WiFi/FemtoCell

    Offloading Traffic

    Inter

    netServices

    Compression/Optimization of Data Traffic

    Policy Management

    Compression/Optimization

    Optimization

    Source: Managing Growth and Profits in the Yottabyte Era 2ndEdition

    http://chetansharma.com/yottabyteera2.htm

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    INTELLECTUAL PROPERTY WILL REMAINKEY TO LONG-TERM PRODUCT AND

    COMPETITIVE STRATEGY SUCCESS

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    IP is critical to long-term product strategy

    The IP tussles are playing out as expected

    Players with strong IP portfolios will be able to command betternegotiating positions, new revenue streams, competitive positioning

    over the long-term

    On average mobile companies file patents 1.7 times more in the US vs.

    Europe Mobile Patent Leaders in US: IBM, Microsoft, Samsung

    Mobile Patent Leaders in Europe: Alcatel-Lucent, Nokia, Samsung

    Mobile Patent Leaders in Infrastructure: Samsung, Alcatel-Lucent,

    Ericsson

    Mobile Patent Leaders in Device/Software: Nokia, IBM, Microsoft

    Mobile Patent Leaders in Service Providers: AT&T, NTT DoCoMo, Sprint

    Top 20 control 1/3rdof the total mobile communications patent pool

    Patent Power Rankings Mobile Communications

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    Patent Power RankingsMobile Communications

    Related Issued Patents 1993-2011

    Rank US Europe US+Europe

    1 IBM Alcatel-Lucent Samsung

    2 Microsoft Nokia Nokia

    3 Samsung Samsung Alcatel-Lucent

    4 Nokia Sony IBM

    5 Motorola Ericsson Ericsson

    6 Ericsson RIM Microsoft

    7 Intel Siemens Sony

    8 Sony NTT DoCoMo Motorola

    9 Alcatel-Lucent Fujitsu Qualcomm

    10 AT&T Qualcomm Siemens

    Based on an estimation of Mobile Communications Related Patents that have been granted by

    The USPTO and the EPO. This assessment doesnt take a look at the quality or the value of the patents

    Patent Power Rankings Mobile Communications

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    Patent Power RankingsMobile Communications

    Related Issued Patents 1993-2011

    Rank OEM/Software Infrastructure Service Provider

    1 Nokia Samsung AT&T

    2 IBM Alcatel-Lucent NTT DoCoMo

    3 Microsoft Ericsson Sprint

    4 Sony Qualcomm Orange

    5 Motorola Siemens Deutsche Telekom

    6 Intel NEC Verizon

    7 RIM LG British Telecom

    8 HP Fujitsu Swisscom

    9 Oracle Cisco Telecom Italia

    10 SAP Broadcom SK Telecom

    Based on an estimation of Mobile Communications Related Patents that have been granted by

    The USPTO and the EPO. This assessment doesnt take a look at the quality or the value of the patents

    Integration of IP with product strategy is

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    Integration of IP with product strategy is

    essential for competitiveness in mobile

    Market

    RequirementsProduct

    Requirements

    Design and

    Development

    IP competitive andrisk assessment

    IP Protection Process

    Public Disclosure

    IP Management

    Ideation

    IP Analysis

    IP driven Product Development Cycle

    R&D, Other

    Sources

    Licensing

    C

    hetanSharm

    aConsulting,

    2011

    NUMERIC

    ANALYSIS

    SUBJECTIVE

    ANALYSIS

    PATENT

    PROGRAM

    ANALYSIS

    f() Patent Portfolio Quotient(PPQ)

    Source: What is your Patent Portfolio Quotient?

    http://chetansharma.com/patentportfolioquotient.htm

    Improve your PPQ bytight integration with product

    strategy

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    WHAT TO EXPECT IN 2H 2011

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    What to expect in 2H 2011

    More Tiering, faster pace of change of plans. More options, family data plans

    Cost reduction is as important as revenue generation. More players will align their value-chains and cost

    structures

    Radios will start connecting the digital world with the physical world with significant disruption opportunity

    Mobile Payment Networks will remain intact for the near future as the ecosystem largely focuses on building

    value on top of the existing exchange platforms

    The intersection of Social, Location, Identity, and Gaming is creating new opportunities

    With connectivity becoming pervasive, mobile will fundamentally start to alter the legacy infrastructure

    retail, health, education, energy, computing, travel, entertainment

    Significant tablet adoption in the enterprise directly impacting the traditional computer manufacturers

    Both HTML5 and Apps will continue to grow, the relevancy to any given application will depend on the reach

    and economics requirements

    Mobile data growth will double again in 2011. Significant opportunities in managed and understanding of

    mobile data growth

    Regulators will need to evolve to keep up with the trend to keep their nation globally competitive IP will continue to surface as a key product strategy tool for players in the ecosystem

    Significant progress in emerging areas like mHealth, mPayments will come from the developed world while

    the western countries get mired in regulatory and legacy mess

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    MOBILE FUTURE FORWARDMOBILE THOUGHT-LEADERSHIP SUMMIT

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    Connected Universe. Unlimited Opportunities.

    http://www.mobilefutureforward.com

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    Exceptional Speakers. Actionable Insights.

    Glenn Lurie, President, AT&T Mobility

    Gibu Thomas, SVP - Online/Mobile, Walmart

    Charlie Herrin, SVP - Products and Technology,Comcast

    Jeremiah Zinn, EVP, MTV

    Sanjiv Ahuja, CEO, LightSquared

    Steve Mollenkopf, EVP and Group President,

    Qualcomm

    Danny Bowman, President - Connected Devices, Sprint

    Nextel David Messenger, EVP, Head - Online/Mobile,

    American Express

    Prof. Cliff Nass, Human Computer Interaction,

    Stanford University

    Jason MacKenzie, President, HTC-Americas

    Erik Moreno, SVP, Fox

    Hank Skorny, Chief Strategy Officer, Real Networks Jerry Batt, CIO, PulteGroup

    Jay Emmet, GM, OpenMarket

    Janet Schijns, VP, Verizon Wireless

    Mikael Back, VPProducts, Ericsson

    Ken Denman, CEO, Openwave

    Kris Rinne, SVP - Networks, AT&T Mobility

    Mike Mulica, President, Synchronoss Technologies

    Paul Palmieri, CEO, Millennial Media

    Rob Glaser, Partner, Accel

    Stephen Bye, CTO, Sprint

    Suja Chandrasekaran, CIO, Timberland

    Will Hsu, Chief Product Officer, AT&T Interactive

    Ken Wirth, President, Alcatel Lucent Wireless

    Abhi Ingle, VPAdvanced Mobility, AT&T Wireless

    Amit Gupta, SVP and CTO, INQMobile

    Carlos Domingo, CEO, Telefonica I&D

    Matt Oomen, President, Reliance Communications

    Braxton Woodham, Head of Engineering, AVOS

    John SanGiovanni, Cofounder, Zumobi

    Bob Gessel, VP/Head -Tech/Network Strategy, Ericsson Subba Rao, former CEO, Tata DoCoMo

    Dale Nitschke, former President, Target

    Mark Rolston, Chief Creative Officer, Frog Design

    . and many more

    f

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    Discussions to inform your strategy

    Is 4G a Game Changer?

    Innovation at the Edges

    Mobile Payments and Commerce

    Disruption is in the air

    Mobile Data Services from the Prism of the CIOs

    Solving the 50 year Spectrum Crunch

    Managing the Network Growth

    Opportunities in the Emerging Markets

    The Universe of Connected Devices

    Analytics - How to Collect, Manage, and Use Data?

    Multi-modal Interactions - How Consumers Adapt?

    At the Intersection of Social, Mobile, Commerce, Content

    Battle for the Homeplaying in the n-screen world

    What do Developers Want?

    A Smarter Planet - The Role of Mobile in Enhancing Lifestyles and in Making Everyday Decisions Drivers for New Sources of Revenue

    Role of Regulations - Spectrum, Privacy, Net-Neutrality

    Mobile Cloud Computing

    Monetizing the network

    From 3 Screens to Multi-screens

    Mobile Universe in 2020

    l k f d h i f

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    We look forward to hearing from you

    Chetan Sharma

    [email protected]

    TW: @chetansharma

    http://www.chetansharma.com

    Mobile Future Forward

    [email protected]

    TW: @mfutureforward

    http://www.mobilefutureforward.com

    Research. Technology. Strategy. Intellectual Property. Thought Leadership Summits.

    mailto:[email protected]://www.chetansharma.com/mailto:[email protected]://www.mobilefutureforward.com/http://www.mobilefutureforward.com/mailto:[email protected]://www.chetansharma.com/mailto:[email protected]