Ministerul Educației Naționale și Cercetării...
Transcript of Ministerul Educației Naționale și Cercetării...
Ministerul Educației Naționale și Cercetării Științifice
Universitatea “Lucian Blaga” din Sibiu
Facultatea de Științe Economice
DISCIPLINE SYLLABUS
1. Program Information
1.1 Higher-Education Institution “Lucian Blaga” University of Sibiu
1.2 Faculty Economic Sciences
1.3 Department Management, Marketing and Business Administration
1.4 Study Domain Management
1.5 Study Level Master
1.6 Study Program/ Qualification Business Management
2. Discipline Information
2.1 Discipline name Intercultural Managerial Communication
2.2 Course Teacher Assistant Professor PhD. Lia-Alexandra Baltador
2.3 Seminar Teacher Assistant Professor PhD. Lia-Alexandra Baltador
2.4 Year
of Study I
2.5
Semester I
2.6 Evaluation
Type E
2.7 Discipline
Type C
3. Estimated Total Time (hours/semester for teaching activities)
3.1 Hours/Week 4 Out of which:
3.2 course 2 3.3 seminar/laboratory 2
3.4 Total hours from learning plan 56 Out of which:
3.5 course 28 3.6 seminar/laboratory 28
Learning time schedule Hours
Learning by using course materials, references and personal notes 30
Additional learning by using library facilities, electronic databases and on-site information 30
Preparing seminars/laboratories, homework, portfolios and essays 34
Tutorial activities 20
Exams 4
Other activities ..................................
3.7 Total individual study hours 119
3.9 Total hours per semester 175
3.10 ECTS 7
4. Preconditions (if needed)
4.1 curriculum None
4.2 competences None
5. Conditions (if needed) 5.1. course related None
5.2. seminar/laboratory related None
Ministerul Educației Naționale și Cercetării Științifice
Universitatea “Lucian Blaga” din Sibiu
Facultatea de Științe Economice
6. Developed competences
Pro
fess
ion
al Identifying and description of phenomes’ and processes, in the context of a globalized business
environment
Identifying several cultural variables
Business etiquette in the international business environment
Overcoming communication barriers
Tra
nsv
ersa
l
Identifying the roles and responsibilities in a multicultural team, using relational techniques
7. Course objectives (resulted from developed competencies)
7.1 Main course objective
7.2 Specific course objectives
8. Content
8.1 Course Teaching methods Observation
1. Intercultural Communication Significance in global community
context
- Exposing
- Debate and
problem solving
- Case Study
2 hours,
week 1
2. Conceptual delimitations 2 hours,
week 2
3. Global village – Risks and opportunities 2 hours,
week 3
4. Socio-ideological differences 2 hours,
week 4
5. Cultural Models (Iceberg, etc.) 2 hours,
week 5
6. Geert Hofstede Cultural Model 2 hours,
week 6
7. Other models: Schwartz Model, Trompenaars, Globe study 2 hours,
week 7
8. Verbal Business Communication (high/low context) 2 hours,
week 8
9. Non-verbal Communication 2 hours,
week 9
10. Communicational Barriers 4 hours,
week 10-11
11. Social and Business Standards 2 hours,
week 12
12. Doing Business in... 4 hours,
week 13-14
Bibliography
Baltador, L.; Budac, C.; Belascu, L., Some intercultural considerations on corporate social
responsibility – case study: Romania and Hofstede's cultural dimensions, Revista Economica, 65:1
(2013), http://economice.ulbsibiu.ro/revista.economica/archive/65113baltador&budac&belascu.pdf
Brătianu, C.; Mândruleanu, A.; Vasilache, S.; Dumitru, I., Business Management, Bucureşti, ed.
Universitară, 2011
Chaney, L.H.; Martin, J., Intercultural business communication, 5th Edition, Prentice Hall, New Jersey,
2011
Ministerul Educației Naționale și Cercetării Științifice
Universitatea “Lucian Blaga” din Sibiu
Facultatea de Științe Economice
Cho, K.R.; Padmanabhan, P., Revisiting the role of CD in MNC’s foreign ownership mode choice: the
moderating effect of experience attributes, International Business Review, Vol. 14 No. 3, pp. 307-24,
2005
Clark, G., Farewell to Alms: A Brief Economic History of the World. Princeton University Press, 2007
Collier, P., The Bottom Billion: Why the Poorest Countries are Failing and What Can Be Done About It.
Oxford University Press, 2007
Craig, C.S.; Greene, W.H.; Douglas, S.P., Culture matters: consumer acceptance of US films in foreign
markets, Journal of International Marketing, Vol. 13 No. 4, pp. 80-103, 2005
Holliday, A.; Hyde, M.; Kullman, J., Intercultural Communication: An advanced resource book for
students, second edition, Routledge, New York, 2010
Hofstede, G., Culture’s Consequences: International Differences in Work-Related Values, Sage,
Thousand Oaks, CA., 1980
Kiesling, S. F. (ed.), Intercultural discourse and communication: the essential readings, Oxford 2005
Magnusson et all, Breaking through the cultural clutter A comparative assessment of multiple cultural
and institutional frameworks, Emeraldinsights, 2008
Olsen, C.L.; Kent R.K., Global Competency and Intercultural Sensitivity, Journal of Studies in
International Education 5, 2:116–137. 2001
Prutianu, S, Manual de comunicare şi negociere în afaceri, Editura Polirom, Iaşi, 2000
Trompenaars, F., Riding the Waves of Culture: Understanding Diversity in Global Business, Irwin, Burr
Ridge, IL., 1994
Trompenaars, F.; Hampden-Turner, C., Riding the Waves of Culture: Understanding Cultural Diversity
in Global Business, McGraw-Hill, New York, NY, 1998
8.2 Seminar/laboratory Teaching methods Observation
1. Cultural manifestation
- Teamprojects
- Essays
- Discussions
- Case Studies
2 hours,
week 1
2. Intercultural gatherings in the business environment 2 hours,
week 2
3. Intercultural competences 2 hours,
week 3
4. Cultural variables and communication 2 hours,
week 4
5. Global village or global metropolis 2 hours,
week 5
6. Non – Verbal communication hypothesis 2 hours,
week 6
7. Developing a questionnaire for evaluating Cultural Dimensions
in Romania compared to other country
4 hours,
week 7-8
8. Avoiding communicational barriers 4 hours,
week 9-10
9. Doing business in… 2 hours,
week 11
10. Analysis and interpretation of the questionnaires 4 hours,
week 12-13
11. Seven deadly sins - Hofstede 2 hours,
week 14
Bibliography
Chaney, L.H.; Martin, J., Intercultural business communication, 5th Edition, Prentice Hall, New Jersey,
2011
Cho, K.R.; Padmanabhan, P., Revisiting the role of CD in MNC’s foreign ownership mode choice: the
moderating effect of experience attributes, International Business Review, Vol. 14 No. 3, pp. 307-24,
2005
Ministerul Educației Naționale și Cercetării Științifice
Universitatea “Lucian Blaga” din Sibiu
Facultatea de Științe Economice
Clark, G., Farewell to Alms: A Brief Economic History of the World. Princeton University Press, 2007
Collier, P., The Bottom Billion: Why the Poorest Countries are Failing and What Can Be Done About It.
Oxford University Press, 2007
Craig, C.S.; Greene, W.H.; Douglas, S.P., Culture matters: consumer acceptance of US films in foreign
markets, Journal of International Marketing, Vol. 13 No. 4, pp. 80-103, 2005
Holliday, A.; Hyde, M.; Kullman, J., Intercultural Communication: An advanced resource book for
students, second edition, Routledge, New York, 2010
Hofstede, G., Culture’s Consequences: International Differences in Work-Related Values, Sage,
Thousand Oaks, CA., 1980
Kiesling, S. F. (ed.), Intercultural discourse and communication: the essential readings, Oxford 2005
Lechner, F. J.; Boli, J. (eds.) (2008). The Globalization Reader (3rd ed.): Blackwell Publishing
Magnusson et all, Breaking through the cultural clutter A comparative assessment of multiple cultural
and institutional frameworks, Emeraldinsights, 2008
Olsen, C.L.; Kent R.K., Global Competency and Intercultural Sensitivity, Journal of Studies in
International Education 5, 2:116–137. 2001
Prutianu, S, Manual de comunicare şi negociere în afaceri, Editura Polirom, Iaşi, 2000
9. Conjunction of the discipline’s content with the expectations of the epistemic community,
professional associations and significant employers of the specific teaching program ●
10. Evaluation
Activity type 10.1 Evaluation Criteria 10.2 Evaluation Methods 10.3 Percentage
in the Final Grade
10.4 Course - ongoing assessment
during the semester
- exam/colloquy answers (final
evaluation) 25%
10.5 Seminar/laboratory - ongoing assessment
during the semester
- periodical evaluation through
written/oral verifications 75%
10.6 Minimum performance standard
The student know the main concepts, recognize them and define them in a correct manner;
Specialized language is simple but used in a correct manner;
The student is able to proof that he/she recognizes recommended compulsory bibliography.
Fill-in Date Signature of Course Teacher Signature of Seminar Teacher
01.10.2016 ............................ ............
Department Acceptance Date Signature of Department Director
........................ .............