METRO REGIONAL TRANSIT AUTHORITY …Oct 21, 2020  · 4 9 -55.56% Nonpreventable Accidents 33 58...

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METRO REGIONAL TRANSIT AUTHORITY Planning/Marketing/Rail Committee OCTOBER 21, 2020 10:30 AM CHAIR: MR. DONALD CHRISTIAN MEMBERS: MS. RENEE GREENE, MR. GARY SPRING & MR. VINCENT RUBINO

Transcript of METRO REGIONAL TRANSIT AUTHORITY …Oct 21, 2020  · 4 9 -55.56% Nonpreventable Accidents 33 58...

Page 1: METRO REGIONAL TRANSIT AUTHORITY …Oct 21, 2020  · 4 9 -55.56% Nonpreventable Accidents 33 58 -43.10% 6 15 -60.00% Total Accidents 60 88 -32.16% * Ridership data for line service

METRO REGIONAL TRANSIT AUTHORITY

Planning/Marketing/RailCommittee

OCTOBER 21, 202010:30 AM

CHAIR: MR. DONALD CHRISTIANMEMBERS: MS. RENEE GREENE, MR. GARY SPRING

& MR. VINCENT RUBINO

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METRO RTA PLANNING / MARKETING / RAIL COMMITTEE MEETING AGENDA

416 KENMORE BOULEVARD BOARD ROOM VIRTUAL MEETING

WEDNESDAY, OCTOBER 21, 2020 10:30 A.M.

ITEM 1: CALL TO ORDER

ITEM 2: APPROVAL OF MINUTES FROM SEPTEMBER MEETING

ITEM 3: SUB-COMMITTEE REPORTS

Planning Report | Valerie Shea • KPIs (Page 3)• Performance Report (Pages 5-9)• HOPE Grant Award• Mobile Ticketing Update• Strategic Plan Outreach Summary and Next Steps

Marketing Report | Molly Becker • KPIs (Page 4)• Quarterly Marketing Infographic (Page 10)• Try Transit Week• Officially “Back” Onboard• Independence Transit Center Grand Opening• APTA Recovery Program

Rail Report | Valerie Shea • Akron Secondary Update

ITEM 4: RESOLUTIONS FOR CONSIDERATION

None

ITEM 5: OTHER BUSINESS

ITEM 6: CALL FOR ADJOURNMENT

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Planning / Marketing / Rail – Key Performance Indicators

469068 461002403661

211265 197272 212247 220020 226704

-

100,000

200,000

300,000

400,000

500,000

600,000

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Total Ridership (Combined Demand Response and Line-Service)

2019 2020

$8.73 $7.17

$10.10

$15.95 $16.58 $17.68

$15.77 $16.00

$-

$2.00

$4.00

$6.00

$8.00

$10.00

$12.00

$14.00

$16.00

$18.00

$20.00

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Cost Per Passenger

2019 2020

$11.32 $9.61

$11.05

$15.29 $17.44

$15.25 $13.10 $13.49

$-

$5.00

$10.00

$15.00

$20.00

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Cost Per Revenue Mile - Line-Service

2019 2020

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275569246513

218900179488

153893174138

132734 144528

0

50000

100000

150000

200000

250000

300000

350000

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Web Traffic

Goal 2019 2020

62866 57903

286836

191517

9224655687 35435 44188

0

100000

200000

300000

400000

500000

600000

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Social Media Impressions (Facebook & Twitter)

2019 2020

$101,378

$17,720 $18,100 27,968

$17,385 $26,125 $20,943 $17,945

$-

$20,000

$40,000

$60,000

$80,000

$100,000

$120,000

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Advertising Sales (METRO Only)

2019 2020

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August 2020Performance Reports

Combined Service

2020 2019 Percentage Changed 2020 2019 Percentage

ChangedService Day Data

21 22 -4.55% Weekdays Operated 172 171 0.58%5 5 0.00% Saturdays Operated 34 35 -2.86%2 4 -50.00% Sundays Operated 16 34 -52.94%

Passenger Data226,704 473,216 -52.09% Total Passengers 2,401,239 3,602,883 -33.35%

9,225 18,299 -49.59% Average Weekday Passengers 12,166 18,214 -33.20%5,217 8,973 -41.86% Average Saturday Passengers 6,300 8,216 -23.32%1,978 4,854 -59.26% Average Sunday Passengers 4,388 4,502 -2.54%

Service Level Data448,933 633,138 -29.09% Total Vehicle Miles 3,851,617 4,842,105 -20.46%361,939 524,529 -31.00% Total Vehicle Revenue Miles 2,999,050 4,036,717 -25.71%

0.6264 0.9022 -30.57% Average Passengers per Vehicle Revenue Mile 0.8007 0.8925 -10.29%

48,263 43,953 9.81% Total Vehicle Hours 292,070 335,988 -13.07%43,305 39,438 9.80% Total Vehicle Revenue Hours 256,943 300,253 -14.42%

5.2351 11.9989 -56.37% Average Passengers per Vehicle Revenue Hour 9.3454 11.9995 -22.12%

Financial Data$91,313 $175,041 -47.83% Cash Fares $655,829 $1,381,615 -52.53%$48,327 $121,451 -60.21% Ticket and Pass Revenue $486,215 $1,034,136 -52.98%

$156,186 $84,639 84.53% Other Fare Related Revenue $852,519 $708,970 20.25%

7.4% 9.2% -18.96% Percentage Total Farebox Recovery 6.0% 9.0% -32.78%

$11.01 $7.93 38.80% Average Cost per Vehicle Revenue Mile $11.01 $8.62 27.81%

$91.99 $105.46 -12.77% Average Cost per Vehicle RevenueHour $128.55 $115.85 10.96%

$17.57 $8.79 99.92% Average Cost per Passenger $13.76 $9.65 42.48%

Safety Data2 6 -66.67% Preventable Accidents 27 31 -12.90%4 9 -55.56% Nonpreventable Accidents 33 58 -43.10%6 15 -60.00% Total Accidents 60 88 -32.16%

* Ridership data for line service is now reported using Automatic Passenger Count Data.

Current Month Year to Date

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August 2020Performance Reports

SCAT/ADA Paratransit Service

2020 2019 Percentage Changed 2020 2019 Percentage

ChangedService Day Data

21 22 -4.55% Weekdays Operated 172 171 0.58%5 5 0.00% Saturdays Operated 34 35 -2.86%2 4 -50.00% Sundays Operated 16 34 -52.94%

Passenger Data12,738 23,819 -46.52% Total Passengers 118,231 181,678 -34.92%

455 768 -40.79% Average Passengers per Day 533 759 -29.81%46.40 76.80 -39.58% Average Saturday ADA Passengers 53.9 82.09 -34.32%5.00 46.00 -89.13% Average Sunday ADA Passengers 30.7 39.03 -21.37%

34.14 62.52 -45.39% Average Total ADA Passengers 38.88 61.70 -36.98%3,768 5,548 -32.08% Total Purchased Transportation Pass. 34,439 43,276 -20.42%

Service Level Data101,909 144,853 -29.65% Total METRO Vehicle Miles 803,438 1,138,514 -29.43%45,825 59,569 -23.07% Total Purchased Trans. Vehicle Miles 367,414 450,782 -18.49%

147,734 204,422 -27.73% Total Vehicle Miles 1,170,852 1,589,296 -26.33%108,195 169,970 -36.34% Total Revenue Miles 928,345 1,303,164 -28.76%0.11773 0.14014 -15.99% Average Pass. per Revenue Vehicle Mile 0.1274 0.1394 -8.65%10,148 14,176 -28.41% Total Vehicle Hours 88,482 107,823 -17.94%7,536 11,593 -35.00% Total Vehicle Revenue Hours 65,394 87,302 -25.09%

1.6903 2.0546 -17.73% Average Pass. per Vehicle Revenue Hour 1.8080 2.0810 -13.12%96% 91% 5.49% On-time Performance - METRO 95% 90% 5.56%

95% 91% 4.40% On-time Performance - Purchased Transportation 94% 92% 1.90%

Financial Data$25,928 $48,607 -46.66% Cash Fares $207,019 $370,743 -44.16%

$574 $8,621 -93.34% Ticket and Pass Revenue $19,298 $49,450 -60.98%$60,279 $76,306 -21.00% Other Fare Related Revenue $544,374 $511,828 6.36%

15.5% 17.9% -13.42% Percentage Total Farebox Recovery 14.0% 14.0% -0.01%

$6.27 $4.88 28.35% Average Cost per Vehicle Revenue Mile - METRO $7.42 $5.90 25.92%

$2.85 $3.27 -12.84% Average Cost per Vehicle Revenue Mile - Purchased Transportation $3.01 $3.29 -8.44%

$87.62 $67.36 30.08% Average Cost per Vehicle Revenue Hour - METRO $99.46 $83.37 19.31%

$43.39 $55.99 -22.50% Average Cost per Vehicle Revenue Hour - Purchased Transportation $48.37 $56.34 -14.15%

$51.57 $31.65 62.93% Average Cost per Passenger - METRO $54.47 $38.81 40.34%

$25.99 $30.35 -14.38% Average Cost per Passenger - Purchased Transportation $27.40 $29.77 -7.98%

4.4 3.0 46.67% Average Small Bus Age 4.4 3.0 46.67%

Safety Data1 0 100.00% Preventable Accidents 5 7 -28.57%0 3 -100.00% Nonpreventable Accidents 6 14 -57.14%1 3 -66.67% Total Accidents 11 20 -45.39%

Current Month Year to Date

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2020 2019 PercentageChanged 2020 2019 Percentage

Changed

August 2020 Performance Reports

Line-Service

Service Day Data21 22 -4.55% Weekdays Operated 172 171 0.58%5 5 0.00% Saturdays Operated 34 35 -2.86%2 4 -50.00% Sundays Operated 16 34 -52.94%

Passenger Data213,966 449,397 -52.39% Total Passengers 2,283,008 3,421,205 -33.27%

8,770 17,531 -49.97% Average Weekday Passengers 11,633 17,455 -33.35%5,170 8,896 -41.88% Average Saturday Passengers 6,246 8,134 -23.21%1,973 4,808 -58.97% Average Sunday Passengers 4,357 4,463 -2.38%

Service Level Data301,199 428,716 -29.74% Total Vehicle Miles 2,680,765 3,252,809 -17.59%253,744 354,559 -28.43% Total Vehicle Revenue Miles 2,070,705 2,733,553 -24.25%

254,024 355,912 -28.63% Total Scheduled Vehicle RevenueMiles 2,080,265 2,751,792 -24.40%

0.8432 1.2675 -33.47% Average Passenger per Revenue Vehicle Mile 1.1025 1.2516 -11.91%

38,115 29,777 28.00% Total Vehicle Hours 203,588 228,165 -10.77%35,769 27,845 28.46% Total Vehicle Revenue Hours 191,549 212,951 -10.05%

35,769 27,845 28.46% Total Scheduled Vehicle Revenue Hours 191,549 212,951 -10.05%

5.9819 16.1391 -62.94% Average Passenger per Vehicle Revenue Hour 11.9186 16.0657 -25.81%

80% 77% 4.18% On-time Performance 78% 79% -0.46%

Financial Data$65,385 $126,434 -48.29% Cash Fares $448,810 $1,010,872 -55.60%$47,753 $112,830 -57.68% Ticket and Pass Revenue $466,918 $984,686 -52.58%$95,906 $8,333 1050.87% Other Fare Related Revenue $308,146 $197,142 56.31%

6.1% 7.3% -15.83% Percentage Total FareBox Recovery 4.4% 7.8% -42.96%

$13.49 $9.62 40.16% Average Cost per Vehicle Revenue Mile $13.29 $10.29 29.19%

$95.70 $122.56 -21.91% Average Cost per Vehicle RevenueHour $143.68 $132.06 8.80%

$16.00 $7.59 110.68% Average Cost per Passenger $12.06 $8.22 46.65%6.0 4.9 22.45% Average Big Bus Age 6.0 4.9 22.45%

Safety Data1 6 -83.33% Preventable Accidents 22 24 -8.33%4 6 -33.33% Nonpreventable Accidents 27 44 -38.64%5 12 -58.33% Total Accidents 49 68 -27.44%

* Ridership data for line service is now reported using Automatic Passenger Count Data.

Current Month Year to Date

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2020 2019 PercentageChanged

August 2020Line-Service Categories

URBAN (1 - 34) 2020 2019 Percentage Changed

203,157 392,664 -48.26% Total Monthly Passengers 2,070,857 2,994,905 -30.85%28 31 -9.68% Service Days 222 240 -7.50%

7,255.6 12,666.6 -42.72% Average Daily Passengers 9,328.2 12,478.8 -25.25%16.3449 19.2130 -14.93% Passengers per Vehicle Hour 16.5736 18.9372 -12.48%

0.7089 1.6560 -57.19% Passengers per Vehicle Mile 1.3115 1.6356 -19.82%$11.23 $5.95 88.70% Total Operating Cost Per Passenger $10.15 $6.49 56.31%

SUBURBAN (101-104, 110)5,190 15,371 -66.24% Total Monthly Passengers 71,659 114,482 -37.41%

21 22 -4.55% Service Days 172 171 0.58%247.1 698.7 -64.63% Average Daily Passengers 416.6 669.5 -37.77%

3.31 5.98 -44.63% Passengers per Vehicle Hour 4.8228 5.7270 -15.79%0.15 0.25 -39.05% Passengers per Vehicle Mile 0.2073 0.2397 -13.53%

$53.51 $23.65 126.32% Total Operating Cost Per Passenger $40.53 $25.83 56.92%EXPRESS (60 & 61)

676 5,958 -88.65% Total Monthly Passengers 21,015 47,783 -56.02%21 22 -4.55% Service Days 172 171 0.58%

32.2 270.8 -88.11% Average Daily Passengers 122.2 279.4 -56.26%0.5676 6.2714 -90.95% Passengers per Vehicle Hour 3.4629 6.4708 -46.48%0.0990 0.2473 -59.98% Passengers per Vehicle Mile 0.1683 0.2551 -34.02%

$116.95 $25.87 352.14% Total Operating Cost Per Passenger $48.82 $26.23 86.14%CIRCULATOR (50, 51, 53, & 59)

- 9,219 - Total Monthly Passengers 32,736 66,933 -51.09%- 31 - Service Days 148 240 -38.33%- 297.4 - Average Daily Passengers 221.2 278.9 -20.69%- 4.0459 - Passengers per Vehicle Hour 4.4205 4.4723 -1.16%- 0.3843 - Passengers per Vehicle Mile 0.3310 0.3642 -9.12%- $26.96 - Total Operating Cost Per Passenger $38.87 $28.49 36.42%

DASH (54)328 13,579 -97.58% Total Monthly Passengers 45,012 122,883 -63.37%

6 22 -72.73% Service Days 70 171 -59.06%54.7 617.2 -91.14% Average Daily Passengers 643.0 718.6 -10.52%

3.4534 14.0014 -75.34% Passengers per Vehicle Hour 15.6714 16.3013 -3.86%0.4881 1.8899 -74.17% Passengers per Vehicle Mile 2.1184 2.2003 -3.72%$21.57 $4.01 437.73% Total Operating Cost Per Passenger $4.34 $3.78 14.99%

GROCERY (91 - 95)- 1,721 - Total Monthly Passengers 4,802 14,848 -67.66%- 22 - Service Days 87 171 -49.12%- 78.20 - Average Daily Passengers 55.2 86.8 -36.41%- 6.5662 - Passengers per Vehicle Hour 6.3220 7.3698 -14.22%- 1.1559 - Passengers per Vehicle Mile 1.0984 1.2746 -13.82%- $53.38 - Total Operating Cost Per Passenger $97.78 $51.40 90.22%

Sunday Line Service3,945 19,232 -79.49% Total Monthly Passengers 69,711 151,745 -54.06%

2 4 -50.00% Service Days 16 34 -52.94%1,972.5 4,808.0 -58.97% Average Daily Passengers 4,356.9 4,463.1 -2.38%

12.4 14.99 -17.56% Passengers per Vehicle Hour 15.37 14.20 8.26%0.6 1.3414 -55.78% Passengers per Vehicle Mile 1.2678 1.2469 1.68%

11.6 $6.24 84.99% Total Operating Cost Per Passenger $7.67 $7.32 4.65%Saturday Line Service

25,851 44,481 -41.88% Total Monthly Passengers 212,379 284,689 -25.40%5 5 0.00% Service Days 34 35 -2.86%

5,170.2 8,896.2 -41.88% Average Daily Passengers 6,246.4 8,134.0 -23.21%9.9414 18.9563 -47.56% Passengers per Vehicle Hour 13.2279 17.6849 -25.20%0.8784 1.6494 -46.74% Passengers per Vehicle Mile 1.1313 1.5106 -25.11%$13.97 $4.90 185.22% Total Operating Cost Per Passenger $9.75 $5.83 67.32%

Call-A-Bus164 131 25.19% Total Monthly Passengers 985 962 2.39%

U of A ZipCard5,613 16,276 -65.51% Total Monthly Passengers 50,830 126,799 -59.91%

Akron Public Schools ID Cards4,280 16,475 -74.02% Total Monthly Passengers 108,356 240,021 -54.86%

* Ridership data for line service is now reported using Automatic Passenger Count Data.

Current Month Year to Date

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Route # Description JAN FEB MAR APR MAY JUNE JUL AUG % Change Aug-19 SEP OCT NOV DEC

1 West Market 42,809 42,715 36,787 19,678 21,019 25,830 28,071 29,197 ‐38.4% 47,4222 Arlington 44,519 45,297 42,757 25,784 23,020 27,011 26,857 28,055 ‐39.1% 46,0563 Copley Rd/Hawkins 23,588 24,111 22,464 14,624 13,192 13,768 14,046 14,065 ‐42.0% 24,2384 Delia/N Hawkins 11,173 10,711 8,920 3,333 3,247 3,552 3,615 3,754 ‐58.0% 8,9475 East Market/Ellet 8,718 8,524 7,716 3,058 2,707 3,375 4,142 4,471 ‐48.2% 8,6306 East Market/Lakemore 23,035 22,888 20,927 12,793 11,363 11,699 12,253 12,233 ‐42.6% 21,3117 Cuyahoga Falls Ave 13,537 13,517 12,258 6,873 7,091 6,603 6,562 6,691 ‐53.6% 14,4288 Kenmore/Barberton 23,131 22,813 19,949 13,304 11,805 11,480 11,828 12,790 ‐45.9% 23,6289 Wooster/East Ave 16,482 16,129 13,899 6,710 5,741 5,775 5,449 5,869 ‐60.2% 14,74510 Howard/Portage Trail 19,668 19,160 16,943 10,371 10,045 11,618 12,925 13,388 ‐41.8% 22,98711 South Akron 3,422 3,012 2,614 1,496 1,270 1,155 1,237 1,329 ‐50.4% 2,67712 Tallmadge Hill 15,954 15,265 12,952 6,336 6,167 6,125 5,931 6,364 ‐58.1% 15,18113 Grant/Firestone Park 16,683 16,847 15,623 8,765 7,552 7,172 7,357 7,014 ‐57.0% 16,29814 Euclid/Barberton XP 25,718 24,917 23,169 13,489 12,648 14,374 15,368 16,223 ‐42.0% 27,98017 Brown/Inman 17,669 17,024 15,791 7,656 6,209 5,854 5,810 6,194 ‐67.1% 18,82218 Thornton/Manchester 15,775 15,773 13,603 7,290 6,963 6,594 6,504 6,967 ‐59.2% 17,06719 Eastland 15,559 15,149 13,388 7,515 6,891 6,666 7,396 7,850 ‐50.6% 15,87621 South Main 3,246 2,976 2,917 1,354 1,114 1,452 1,491 1,320 ‐54.7% 2,91424 Lakeshore 5,224 5,118 4,539 1,994 1,700 1,954 1,943 2,111 ‐57.9% 5,01126 W Exchange/White Pond 6,391 5,828 5,709 2,004 1,582 2,393 2,662 2,853 ‐54.2% 6,23428 Merriman Valley 4,783 4,757 3,684 1,180 1,214 1,520 1,735 1,757 ‐47.7% 3,35730 Goodyear/Darrow 11,479 11,056 9,357 4,980 4,722 4,357 3,711 4,306 ‐60.0% 10,75933 State Rd/Wyoga Lake 6,052 6,105 5,303 2,798 2,687 2,973 3,120 3,274 ‐43.4% 5,78834 Cascade Village/Uhler 16,052 15,293 12,147 6,438 5,995 5,190 4,362 5,082 ‐58.7% 12,30850 Montrose Circulator 2,001 2,400 2,427 1,275 1,413 375 0 0 ‐100.0% 2,73551 Stow Circulator 2,236 2,155 1,888 1,192 1,006 297 0 0 ‐100.0% 1,88653 Portage/Graham 2,458 2,172 2,098 695 799 192 0 0 ‐100.0% 2,59654 DASH Circulator 16,007 17,533 11,144 0 0 0 0 328 ‐97.6% 13,57959 Chapel Hill Circulator 1,733 1,347 1,163 641 604 169 0 0 ‐100.0% 2,00260 NCX Chapel Hill/Cleveland 945 920 432 0 0 0 0 0 ‐100.0% 90461 NCX Montrose/Cleveland 5,627 4,930 3,886 1,127 935 755 782 676 ‐86.6% 5,054101 Richfield/Bath 1,289 1,158 967 543 653 745 725 461 ‐66.0% 1,354102 Northfield Express 4,070 4,104 3,378 1,203 1,025 1,383 1,511 989 ‐76.6% 4,225103 Stow/Hudson 3,588 3,480 3,271 1,164 893 1,604 1,886 1,449 ‐60.6% 3,681104 Twinsburg Creekside 3,228 2,867 2,810 1,457 1,557 1,719 1,875 1,424 ‐58.5% 3,429110 Green/Springfield 2,567 2,436 2,112 1,317 1,289 1,325 1,270 867 ‐67.7% 2,682

TOTAL: 436,416 430,487 378,992 200,437 186,118 197,054 202,424 209,351 ‐52.1% 436,791 0 0 0 0

* Ridership data for line service is now reported using Automatic Passenger Count Data.

2020 MONTHLY RIDERSHIP BY ROUTE

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Public Relations & Marketing — Marketing by Infographic — Q3 2020 —

SOCIAL MEDIA

FACEBOOKWe published 67 posts (-40%) and

page likes increased by .6%.

Our rating is 3.6/5.

YOUTUBEOur channel views decreased by 8%.

INSTAGRAMWe received an

average of 55 likes per post (120%).

We have 621 followers (+5.25%).

TWITTERTweet impressions

totaled 61.1K (-51%). We had

22 new followers (+1.39%).

AKRONMETRO.ORG

IN THE MEDIA

COMMUNITY SUPPORT

493 METRO spots aired on traditional radio and through

targeted ads.

Three print ads were designed & printed in multiple publications.

METRO was mentioned 21 times in news stories &

blurbs.

79% of visitors viewed from a mobile device.

39.4% of our userswere new visitors.

We added seven blog posts & one job posting to the site.

Total web views:

422Kfrom 163K sessions.

WE PARTICIPATED IN FOUR COMMUNITY

EVENTSAD SPACE IS 65% FULL.

NEWSLETTER DISTRIBUTION:

181

WORDPRESSSummitStories.org views totaled 219

(-78%).

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METRO RTA PLANNING / MARKETING / RAIL

COMMITTEE MEETING MINUTES 416 KENMORE BOULEVARD BOARD ROOM

VIRTUAL MEETING WEDNESDAY, SEPTEMBER 16, 2020

10:30 A.M.

ITEM 1: CALL TO ORDER

Attendees: Gary Spring, Renee Greene, Vincent Rubino, Mark Derrig, Robert DeJournett, Dawn Distler, Valerie Shea, Molly Becker, DeHavilland McCall, Jamie Saylor, Jarrod Hampshire, PJ Lehman, and METRO staff.

Mr. Gary Spring called the meeting to order at 10:34 a.m.

ITEM 2: APPROVAL OF MINUTES FROM AUGUST MEETING

Motion to approve minutes by Mr. Vincent Rubino. Second by Mr. Gary Spring.

ITEM 3: SUB-COMMITTEE REPORTS

Planning Report | Valerie Shea • Reviewed KPIs and Performance Report

o Received approval from the FTA to report ridership numbersthrough automated passenger count

• Fall Contingency Schedule Updateo Been in place since August 23, reinstated service, and the

METRO Connect pilot program began September 14• Grant Update

o Received funding through the Ohio Transit Partnership programfor large bus replacements, charging station for electric buses,additional money for facility rehab items, and operationalanalysis

• Shelter Projecto Concrete pad replacement at 11 bus shelters and installation of

five new bus shelters along Main Street in downtown Akron• Strategic Plan Outreach Update and Schedule

o Stakeholder meetings are scheduled and underway withappointing authorities; employee inreach is underway and avideo recording has been posted on the employee Facebookpage; two public webinars are scheduled on September 23 at 11a.m. and September 29 and 6 p.m. with polls and Q&Asessions, a recording will be available on akronmetro.org

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Marketing Report | Molly Becker • Reviewed KPIs• METRO Connect Launch

o Press coverage, social media, bus signs are posted, paidadvertising is coming up

• Strategic Plan Promotionso Paid advertising on social media; mailed out to 5,000+

paratransit passengers information about strategic planinformation

o Will schedule focus groups with Senior Commission, NAACP,and the Akron Urban League while still meeting socialdistancing requirements

• Moovito Another avenue for people to access transit information, plan

their trip, and purchase their bus pass in one mobile app; tripplanner is available on akronmetro.org

• APTA Recovery Committeeo National campaign outlining four health and safety

commitments

Rail Report | Valerie Shea • Akron Secondary Update

o Still working with FTA to gain concurrence to develop a trail upto Hudson; received letters of support from local task forcegroups for the trail

ITEM 4: RESOLUTIONS FOR CONSIDERATION

Resolution 2020-20: A resolution authorizing the award of a contract for the installation of shelters and shelter pads (to be sent to Committee by 9/14/20)

ITEM 5: OTHER BUSINESS

None

ITEM 6: CALL FOR ADJOURNMENT

Adjourned at 11:02 a.m.

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