MEDICAL CARE An advanced, powerful appointment booking & confirmation tool …….designed...

MEDICAL CARE

An advanced, powerful appointment booking & confirmation tool

…….designed specifically for the Medical Community

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CONFIRM-IT and CONFIRM-IT2 are advanced appointment confirmation products designed for small to medium businesses. Their unique design allow them to pay for themselves in a matter of days! They both provide appointment reminders while CONFIRM-IT offers a calendar to provide appointment booking and CONFIRM-IT2 interfaces with existing scheduling packages.

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Confirm-IT/2 Medical CareConfirm-IT/2 Medical Care

Confirm-IT is an easy-to-

use, robust appointment

booking and confirmation

system developed to

increase productivity

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Dental

Optometry

General Medicine


Th

erap

euti

c

Chiropractic

Confirm-IT addresses

many Medical office

environments

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50% of ALL NO-SHOWS for

appointments occur because they are

simply forgotten


This is LOST REVENUE!

Yes, they will reschedule their appointment but your billable time is lost!

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Confirm-IT allows medical

offices to increase efficiency

and professionalism

resulting in TOTAL

PATIENT CARE

Confirm-IT/2 Medical Care

Do you overbook today to make up for No-Shows? This results in unhappy

patients sitting in your waiting room.

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Confirm-IT can remind

patients of their

appointment by a

telephone call, email,

text message or

ALL THREE!

Confirm-IT/2 Medical Care

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Reduces Missed Appointments

What Confirm-IT/2 DoesWhat Confirm-IT/2 Does

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Replaces Costly & Ineffective Reminder Cards & Phone Calls


1010Builds a Patient Database


1111Eliminates Old Unreliable Approaches


1212Tracks Performance

• By Appointments

• By Patients

• By Procedures

• By Providers


Only with Confirm-IT

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Contacts Overdue Patients


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Provides Live Service

(if connected to telephone system-dial 0 to reschedule now)

Creates Patient ProfileCancels AppointmentsProvides Programmable Appt Reminder-per patientGenerates Employee Work ScheduleCreates Appointment Notes

What What Else Confirm-IT/2 Does Confirm-IT/2 Does


1515Increases REVENUES!

THE BOTTOM LINE!


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Confirm-IT’s Client software resides on one

or more of your existing PC’s

Confirm-IT Calendar works with Windows 2000, XP and Vista

And Confirm-IT’s Server Hardware does

the rest of the work in the equipment room

How Confirm-IT/2 Works

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Click here to advance to the

Confirm-ITConfirm-IT only slides (if you

want to know more about

Confirm-It’s calendar)


Confirm-IT2Confirm-IT2 only slides (if you

already have existing

scheduling software)

1919Provides a Working Calendar

What Confirm-IT DoesWhat Confirm-IT Does

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Using Confirm-IT

Programming

Confirm-IT’s

calendar is easy with

the 10 page setup

Wizard

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Using Confirm-IT

Tell Confirm-IT the hours and days you’re open

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Enter your employees with the days and hours they work (numerous calendar

views can be programmed)

Using Confirm-IT

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Using Confirm-IT

All of your procedures get entered and are identified by an unique color along with the

procedure duration (adjustable per appointment)

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Now you’re ready to open Confirm-IT’s calendar and begin booking appointments

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Here’s a 1 day calendar view with appointments booked under the appropriate doctor

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Here’s a 2 day calendar view with appointments booked under the appropriate doctor

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Here’s a 4 day calendar view with appointments booked for 1 doctor

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Confirm-IT’s reports are

extremely helpful in

telling you how your

business is doing

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See how many Biopsies the office did last

week or all year. See which doctor is the

busiest or see which patient saw you

the most last month…it’s all so easy

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The Patient Manager database

stores all of the important

information about your patients

Click on the Advanced

Tab for more features

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The Calendar offers many

programmable options to tailor

Confirm-IT to your needs.

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When a patient calls in, just click on an available

appointment under the requested doctor.

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An appointment box will open. Enter the first OR last

name, OR address, OR zip code OR telelphone

number. Confirm-IT will search your database and

automatically enter all of the patient’s information.

Now enter the

relevant

appointment

information

Click Save and

the appointment

is booked

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Click on the Advanced Tab to view

additional patient features.

The Re-Schedule Reminder notifies the patient when

it’s time to make another appointment. You set

when (1 week, 20 days, 6 months), it’s your choice.

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Dr. Brown just found

out he has to be at the

hospital tomorrow. No

problem, simply tell

Confirm-IT to cancel

his appointments

1-Select the date

2-Click on Dr. Brown

3-Click activate

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Office ConfirmedHome

Confirmed

Confirmed Email

Cell ConfirmedText Msg

ConfirmedCallouts Begin

From: The Health Care Specialists-You have a appointment May 15 at 5:00PM. To cancel please call the office at (212) 555-1212. Thank you.

How Confirm-IT WorksAppointments Booked

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How Confirm-IT Works

Icons appear in each appointmentbox and tell you the status and type of confirmation

Move your cursor over an appointment box to see additional information

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Click here to resume the

presentation


Confirm-IT2Confirm-IT2 only slides (you

already have an existing

scheduling software)

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There are many commercially

available appointment scheduling

software applications being used

today.

Each of these applications must

have some type of Database

where the appointment

information is stored.

Most applications have the ability

to share this Database

information.

How Confirm-IT2 Works

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Confirm-IT2 only needs

non-confidential

appointment related

information such as

Appointment Date and

Time, First Name, Last

Name, Phone Number,

Email.


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Confirm-IT2

actually builds its

own internal

Database based

on the imported

appointment

related

information.


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How Confirm-IT2 Works Manually or Automatically

imports scheduled appointments data from popular file formats: Comma Separated Data File (CSV)

Spreadsheet File (Excel, Fox Pro, Paradox)

Structured ODBC Database (Access etc.)

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On the existing scheduling system software, Jill books an Appointment:

Mary Jones 7/25/08 9:00 am


Any new appointments or changes since the last time I checked?


Sue Hunt 10/30/08 10:30 am

Joe Smith 10/30/08 1:00 pm


Local Area Network LAN of Office

Today’s date is 7/18/08 so don’t send a reminder to Mary until 7/24 (one day before her appointment)

Appointments File

Appointment File containing

First Name, Last Name

Appointment Date and Time

Phone Number, Email, Cell etc.

Confirm-IT2 Server

Typical Business Operation With Confirm-IT2


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07/24/2008 12:01 AM 07/25/2008 09:00 AM Mary Jones [email protected]/24/2008 10:01 AM 07/25/2008 09:00 AM Mary Jones (203) 366-4242

Thursday July 24, 2008 11:05 AM

07/23/2008 10:11 AM 07/24/2008 09:00 AM 07/23/2008 10:10 AM 07/24/2008 10:00 AM 07/23/2008 10:09 AM 07/24/2008 09:30 AM07/23/2008 10:08 AM 07/24/2008 09:00 AM 07/23/2008 10:07 AM 07/24/2008 10:00 AM 07/23/2008 10:06 AM 07/24/2008 09:30 AM07/23/2008 10:05 AM 07/24/2008 09:00 AM 07/23/2008 10:04 AM 07/24/2008 10:00 AM 07/23/2008 10:03 AM 07/24/2008 09:30 AM07/23/2008 10:02 AM 07/24/2008 09:00 AM 07/23/2008 10:01 AM 07/24/2008 10:00 AM 07/23/2008 10:00 AM 07/24/2008 09:30 AM

How Confirm-IT2 WorksPhone/Email reminders to Mary are

shown on Jill’s main screen

Today’s reminders are shown in Bold in Date/Time Confirmed

mailto:[email protected]

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Appointments Booked Office ConfirmedHome

Confirmed

Confirmed Email

Cell ConfirmedText Msg

ConfirmedCallouts Begin


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Click here to resume the

presentation

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When Confirming Appts• Confirm-IT Can detect Busy, No Answer, Answering

Machine/Voice Mail-plays appropriate message

• Programmable choices (1 to confirm, 2 to cancel, 3 to

repeat, 0 to reschedule) or just a reminder call

• Confirmation Report

• Calendar Icons



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Sample Messages

Appointment Confirmation MessageHello, this is “Office Name” calling to confirm your

appointment on [Date] at [Time]. If you need to cancel this appointment please contact us at “Phone Number” to reschedule, thank you.

Appointment Confirmation Email/Text MessageSubject: [Office Name] You have an appointment on

[Date] at [Time]. To cancel call [Phone Number], thank you


The messages can be

recorded by you so they

are in your voice, not a

computer. Only the date

and time are inserted by

Confirm-IT.

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Confirm-IT Messages

1. Appointment Confirmation

2. Appointment Cancellation

3. Birthday

4. Office Closed

• Entire Business

• One Servce Provider

5. Inactive

6. Appointment Re-Schedule


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Each type of Callout has its

own programmable options

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Confirm-IT/2 Confirm-IT/2 PaybackPayback

OK, LET’S ASSUME……

1. CI avoids just 2 missed Appointments/week

2. Each App’t is for just $ 100.00 in charges

4. 52 weeks/year $ 200.00 3. 2 Appoinments $ 100.00 = $ 200.00 week

Confirm-IT saved you over $10,000.00 in just the 1st year!

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This does not include the

additional savings received

eliminating your cost of a

person to make manual

telephone calls or your cost

of reminder post cards!

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PHONE CALL COSTS

# of reminder calls made

(# calls made x 2 minutes/call)60 min x hourly wage

Daily Monthly Annually

_______ _______ _______

$______ $______ $______


Could COST you over $ 5,000.00 every year!

5555

REMINDER CARD COSTS

Total # mailers Sent

Cost per piece/mailers=$ .42

Assumptions:20 cents postage per card5 cents printing per cardsalary @ 60 cards/hr= $ .17/card


______ _______ _______

$______ $______ $______


Could COST you over $ 6,500.00 every year!

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Confirm-IT/2 Confirm-IT/2 PaybackPaybackOr compare it to companies

that just make the calls for

you from a remote location

and charge on a per

confirmation call basis.

20 cents X 50 calls/day X 6

days/week X 52 weeks/year =

$ 3,120.00 every year!

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Nor does it include the

significant benefits of the

additional features

Confirm-IT provides that

will bring even more profit

to your bottom line.

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Confirm-IT Total Savings

Phone Calls

Reminder Cards

No-Shows

Total Savings

Confirm-IT Price installed

PAYBACK PERIOD (savings/costs)


______ Months

$______ $______ $______

$______ $______ $______

$______ $______ $______

$______ $______ $______

$_________


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Confirm-IT/2 was designed and

developed by CTL, a 17 year

veteran and leader in the

Telecommunications, Software

Development, Interactive Voice

Response & Voice Mail fields.

There are over 75,000 CTL

products installed worldwide.

Confirm-IT/2 Wrap-UpConfirm-IT/2 Wrap-Up

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Confirms Patient Appointments Tracks what you’re doing Contacts Overdue Patients Builds Patient Profile Generates Work Schedule Live Service to reschedule Increases Your Professionlism, Efficiency

and Productivity


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Remote Access Notification to

patients and employees Frees up your staff’s time Reminds patients to make

appointment Fantastic Payback Model! EASY TO USE


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Confirm-IT and Confirm-

IT2 automatically and

professionally remind your

patients of their

appointment virtually

ANYTIME, ANYWHERE

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CTL Inc.375 Bridgeport AveShelton, CT 06484203-925-4266www.ctlinc.com

MEDICAL CARE An advanced, powerful appointment booking & confirmation tool …….designed...

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