Management Report 2009 - 2012 - Wapeswapes.org/fr/system/files/management_report_2009_-_2012... ·...
Transcript of Management Report 2009 - 2012 - Wapeswapes.org/fr/system/files/management_report_2009_-_2012... ·...
World Association of Public Employment ServicesAssociation Mondiale des Services d’Emploi Publics
Asociación Mundial de los Servicios Públicos de Empleo
Management Report 2009 - 2012
Index
2
Index ................................................................................................................................................. 2
Word from the President - Successes of Yesterday, Challenges of Tomorrow ............................ 3
It has been a year already – A few words by the Executive Secretary of WAPES ........................ 6
WAPES in a nutshell ......................................................................................................................... 8
WAPES – The Main Activities ........................................................................................................... 9
What we did in the last three years .............................................................................................. 10
The WAPES highlights 2009-2012 WAPES world conference: Public employment services contribution in how to exit the Global Economic Crisis ............................................................. 11
The WAPES highlights 2009-2012 WAPES communication ....................................................... 12
The WAPES highlights 2009-2012 ................................................................................................ 13
Our partners ................................................................................................................................... 14
(Inter-)regional activities 2009-2012 – Africa ............................................................................. 15
(Inter-)regional activities 2009-2012 - Americas ........................................................................ 16
(Inter-)regional activities 2009-2012 – Asia & Pacific ................................................................. 17
(Inter-)regional activities 2009-2012 - Europe ............................................................................ 18
(Inter-)regional activities 2009-2012 – Middle East & Arabic Countries ................................... 19
WAPES members ...................................................................................................................... 20-22
WAPES budget 2009-2012 ............................................................................................................ 23
A word with the President – WAPES priorities for the next years ............................................. 27
3
Word from the President - Successes of Yesterday,
Challenges of Tomorrow
Director General, Pôle EmploiPresident of WAPES
Paris, June 15, 2011
Dear Colleague,
Now that the second term of office of the French Presidency of WAPES is coming to an end, I must thank you for
the confidence you have placed in me with regard to my taking responsibility for Pôle Emploi. Having now held
the position for 6 months, and as the successor to Christian Charpy whom you elected in May 2006 in Quebec and
whose tenure you renewed in May 2009 in Dubrovnik, I am aware of the commitment this implies as far as Pôle
Emploi and the future development of the World Association of Public Employment Services are concerned.
In the recent past I have made myself familiar with the following activities and I take this opportunity to reiterate
the fact that I shall be as deeply involved in these duties as should be expected of a Director General of a Public
Employment Service.
Emphasise the Importance of WAPES’ Missions
Reinforcing contacts between the PESs; promoting experience and information exchanges between the PESs
within and between all regions and economic zones, be they more or less developed; providing services, research,
training and technical support within the association, organising conferences, workshops and study visits on mat-
ters of common interest; convincing international and regional institutions, as well as our national institutions, of
the expertise developed by the PESs. These are all areas which I have come to realise are particularly relevant since
I took up the position.
Increased Importance of Public Employment Services During the Crisis
When France was elected to the WAPES Presidency, Christian Charpy emphasised the important responsibilities
of the Public Employment Services, as well as the wide range of activities and services they undertake. In 2008-
2009, and then again since 2011, the PES have been urgently called upon to help tackle the crisis. All international
organisations and our national bodies are being asked with increasing frequency to accept their crucial role and
the need for a high level of involvement in dealing with the challenge of rising unemployment and the battle to
defend our workers who have lost their jobs.
4
In this tough context, we have been mobilised to “continue to act with a view to bringing jobseekers and employ-
ers together in a way which is fast, appropriate, effective and fair”. Indeed, we are being asked to throw our weight
behind economic development and social progress. For 6 years, and particularly during the last three, every Public
Employment Service has striven, in its own way, to evolve, to modernise and to develop. WAPES itself has sup-
ported you in this via the joint learning processes you have been exposed to in order to consolidate the know-how
in the possession of your organisations.
Commitments Made in 2009-2012: Improvement of WAPES Role as a “Proactive” Resource Centre
The commitments accepted by France, and to which you have all contributed through your increased involvement
and the activities undertaken within WAPES, deal with the motivation, the strategic coordination, the extension
and the boosting of these activities. Particular attention has been paid to the process of balancing the work done
in the different regions of the world, as well as partnerships between WAPES and international organisations, fore-
most of which is the ILO. In 2006 and then again in 2009, the Presidential Candidate undertook to concentrate par-
ticularly on supporting the Vice Presidents and the crucial part played by the Executive Secretary in the training of
the Managing Board. He was determined to reinforce the development of technical support work. The term used
at the time saw WAPES as a “proactive” resource centre, able to respond to the range of PES needs by providing
top-level services in the correct context. The aim was to “make WAPES a real network of inspiration and exchange
to boost the progress of our PESs”.
The outcome is not in doubt, as the 2009-2012 management report shows and this is confirmed by the auditors’
and observers’ report.
… a Clear Strengthening of Activities …
The activities undertaken by WAPES are more energetic than ever. We have increased our membership from 80
to 90. Nearly 25 workshops, seminars and conferences have taken place as a matter of course and as required
within the regions and at inter-regional level over the period of these three years. A large number of countries
have been involved as organisers, contributors, coordinators and assessors. The subject areas which have guided
these exchanges have been refreshed and adapted to the fraught economic times in which the PESs must operate
and to the needs expressed by WAPES members. A wide range of themes has been tackled: the effect of the crisis
and responses to it; youth employment; job creation and entrepreneurship; labour market information systems;
vulnerable groups; anticipating skill needs, developing those skills and rendering them transferable; providing
services for employers; developing ‘green’ jobs; ‘multi-channel’ tools and services in the PES. Quality in our work
is emphasised more and more. Major events have taken place, particularly the world conference on the role and
contribution of the PES on emerging from the crisis in May 2011, jointly organised by WAPES and Pôle Emploi in
the context of the French Presidency of the G20. A concern to adapt and strengthen actions taken, as well as the
actual effectiveness of the Public Employment Services, has become one of their permanent features. Cooperative
activities have been significantly upgraded. The spread of information and communications about our activities
have been intensified, mainly thanks to the internet and the organisation of 4 events which were re-transmitted
on line. The website and communication, summarisation and work capitalisation tools have been renewed. The
2011 survey of PES activities was undertaken more intensively and more extensively. The establishment of part-
nerships with international and regional organisations and institutions has continued and has grown.
5
… Consolidation of Structure and Management
The framework within which our activities take place has been noticeably strengthened: preparations for the evo-
lution of the status of WAPES; renewing and buttressing the Executive Secretariat, regarding which I feel com-
pelled to praise the involvement and the achievements. My thanks go to our colleagues in the Belgian Public
Employment Services for their support and to those who have rendered the work of the Executive Secretariat pos-
sible. I also thank the Netherlands who have monitored the effective management of our resources and supported
the decisions taken by the Managing Board to safeguard our finances. I must also express my gratitude to all the
Vice Presidents for their commitment, and the members of the Managing Board for their ongoing support for the
course adopted and the energy displayed by all members and participants taking part in the work undertaken by
WAPES.
Continue WAPES Dynamism in Serving PES Around the World
I trust that the dynamism shown by WAPES will never flag and that all members will find their involvement in their
activities refreshed and increased. The World Congress in Seoul in June 2012 is an illustration of this. It will boost
the strategy and the new projects which will be steered by the new governing authorities of our association, to be
achieved by the involvement of each and every one of our members. The concern expressed for the public services
mission passed on to the Public Employment Services is crucial. The PESs are operating in labour markets and in
an environment where constant change must not be allowed to obscure the key focus, which is the battle against
social exclusion in a social inclusion dynamic, together with the need to upgrade employability and develop skills
in order to promote decent employment.
Yours sincerely,
Jean Bassères
Director General, Pôle Emploi
6
It has been a year already – A few words by the Executive Secretary of WAPES
A year has already gone by since I was appointed as the Executive Secretary of WAPES. My first contact with the
association, excepting the recruitment interview followed by my meeting with the President, Mr Christian Charpy,
was the Executive Committee meeting and the World Conference in Paris end-May 2011. I entered a new world at
this point.
My predecessor, Mr Patrick Venier, assisted me for a period of one full month to explain the subtleties and
complexity of the task awaiting me as far as possible. In the context of the IT crash we faced, during which we
were unable to consult our former documents to “see what to do”, I realised just how important these explanations
had been. I would therefore now like to thank my predecessor for his “initiation”.
When participating at WAPES seminars or conferences, I have been particularly impressed by the passion shown
by you, Managing directors of Public Employment Services, and your direct teams, in your jobs. The everyday
person, such as myself before I took up this position, often believes that the leaders of this world are not aware of
everyday realities. Leaders live in a dream world, writing difficult texts, exclusively considering means of saving
funds, and travelling internationally, but are they aware of the work achieved on a daily basis? Yes, I am now
entirely convinced that they are, and I have even become a militant defender of you, dear WAPES members. I have
seen enough evidence, you are committed to your jobs. Even at 10:00 on an evening, sat outside having a drink,
we discuss employment, unemployment for young people, how to boost training, and how to solve all these
major problems which are affecting some sectors of our populations.
The daily assignments of the Executive Secretariat are hard work. Workload is high, and so are quality targets.
Fortunately the atmosphere is good and all team members are willing. The team is united, each member is
aware of his or her specific role, based on their expertise, while remaining available to carry out any exceptional
assignment which needs doing as rapidly as possible, even when unexpected. I could mention Mrs Chifa Omari,
an administrative assistant able to speak and write five languages, competent in accounts and technical aspects,
an IT expert and open to learning any new skills. And then I could refer to our dean, the tireless Mr Jean-Pierre
Alix, in charge of the Africa - Arab countries/Middle East regions and from whom I have attempted to extract as
much knowledge and wisdom as possible over the last year as he is leaving us to retire. Not forgetting Mr Miguel
Peromingo, advisor for the Americas and Asia/Pacific regions, who uses his Spanish roots when communicating
with South and Latin America, and who, as an immigrant in Germany, learnt to accept a new culture, which helps
when working with countries in Asia and the Pacific, remote as they are from our base, Europe. To conclude, I could
also mention Sweden, which sends us another expert every year and which contributes whenever we have an
urgent requirement. I would now like to thank this entire small team which I manage as best I can on a day-to-day
basis and the member countries which second quality personnel.
The Secretariat is clearly in direct contact with members. To begin with, the Secretariat must coordinate with
the Presidency and the Treasurer, who provide advice in our constant efforts to improve our results and provide
support when we need to show discipline with our members. Cooperation with Vice-Presidents and members
is also successful, despite time differences, language differences, long-distance calls which are not always
understandable, e-mails which fail to arrive and the heavy workloads of members, which mean that they are rarely
able to react in time.
7
WAPES is making progress. Not only have we completed the conversion to an international not-for-profit
association, but we have also obtained more funding, which simplifies our support for the assignments of
Public Employment Services throughout the world. Dear members, I take this opportunity to encourage you to
increasingly use the assistance of WAPES in your technical cooperation projects between members.
WAPES is also making progress in terms of expertise. The most recent enquiry and the database created thanks
to this enquiry represented a heavy workload for the Secretariat, and we are proud of the results. These results
will assist members in many ways: in negotiating budgets for example, or when seeking out a WAPES member
country with expertise in a specific field, etc.
However, I do consider that WAPES is not adequately known in the world. For this reason, the Secretariat is
planning to participate in the events of other organisations more actively and to refresh the website, which
was created three years ago now, a long period in today’s changing world…
Yours Sincerely,
Lenka Kint
Executive Secretary
WAPES in a nutshell
In 2012 WAPES consisted of a network of 89 public employment services representing 86 countries spread out
through all regions of the world.
The members are public or national government bodies with responsibilities associated with activities in the
field of employment management or the implementation of job market policies.
WAPES was founded in 1989 on the initiative of the public employment services of 6 countries in Europe and
America with the support of the International Labour Organisation (ILO).
WAPES - Objectives
• To promote, facilitate and encourage the interchange of information, experience and cooperation between
the members;
• To provide services of interest to all, such as surveys, research and databases;
• To promote public service actions in the management of job markets.
WAPES - Structure
WAPES is headed by a President. Each of our five regions is coordinated by a Vice-President (Africa, the Americas,
the Asia-Pacific, Europe, the Middle-East and Arab Countries) who is responsible for running activities within
his/her region.
The Executive Secretariat, currently based in Brussels, Belgium, supports the President and the Vice-Presidents
and acts as a coordinating body within the Association.
The officers in each of the WAPES structures hold office for a period of three years.
The three official working languages used by the Association are English, French and Spanish.
8
9
WAPES – The Main Activities
1 - Regional Workshops
In spite of the current times with short budgets in a post-crisis environment, WAPES focuses on bringing its
members together. Each year, with the support of the Executive Secretariat, a number of members come
together to organise a Regional Workshop. These events provide an opportunity for PESs to interchange
experiences with their international partners on matters affecting the way they are developing and the
challenges they face. They usually include visits to the local employment offices.
2 - The Cooperation Fund
WAPES is able to offer a cooperation fund which is intended to facilitate bilateral and multilateral cooperation
between members via study visits, experts’ missions and small scale training seminars.
3 - Public Employment Services – Activities Survey
Every 3 years WAPES holds a wide-ranging survey of its members intended to monitor the progress of their
structures, organisations, missions, activities and services, their recent developments and the way they are
likely to proceed in the future. The questionnaire, directed at all the members, explores the totality of their
areas of expertise and the extensive range of responses they implement to support the employment policies
in place in their various countries.
The database comprising the information collected provides an analysis tool which is unique of its kind and is
available for use by members and international organisations which are the Association’s partners.
This report summarises the results of the 2011 survey which was run with the help of a German organisation
specialising in economic and social research, infas. It provides an institutional, technical and geographical
overview of the public employment services in the context of the stress being experienced by labour markets
in all regions of the world.
4 - The World Congress
WAPES members hold a meeting every three years, the General Assembly, which takes place on the occasion of
a World Congress to elect a Managing Board representing the Regions and to appoint an Executive Committee
responsible for supervising the Association’s activities by means of the Executive Secretariat.
In 2009 Croatia hosted the Assembly and Congress with great success. More than 100 representatives from
50 countries attended the event. Operational initiatives towards sustainable recovery were on the schedule,
10
as well as the handling of labour market data. Several member public employment services presented their
national approaches to combat the difficult economic situation.
A visit to the local Dubrovnik employment office was also offered.
The WAPES 2012 World Congress, organised with the Korean Employment Information Service (KEIS) provided
an opportunity for the 89 members and international players to present their best practices regarding
management of the changes being experienced by the PESs, and to discuss them. The Congress also
provided a venue for a large number of presentations and workshops on matters of general interest regarding
employment policy, as well as the more specific approaches being implemented in the various WAPES regions.
It also provided a fair space where good examples of change management in PES could be presented.
For more information about WAPES and the survey, visit: www.wapes.org.
What we did in the last three years
WAPES enforced to be a platform for the exchange of good practices among public employment services by
ensuring a high rate of quality activities in different member countries and by investing resources into the
coordination of the activities by the Executive Secretariat.
In the last two years, WAPES has clearly managed to sharpen its profile as a capacity builder. Whereas past activities
were almost entirely revolving around the supply of workshops and conferences, more trainings and study visits
with the end of transferring and utilizing knowledge are offered know. This more hands-on development work
amongst WAPES members and partners has mainly been reached through the introduction of a cooperation fund
that facilitates pragmatic expert exchange without the need of having a large event. On-site activities around
topics of employment and labour, however, continue to be a successful product of WAPES.
Christian Charpy, recent President of WAPES emphasized already in 2006 that WAPES should seek closer contacts
with international organizations that operate with a regional focus. By now, the Association has opened
partnerships with actors like the InterAmerican Development Bank and the African Union to improve the regional
outreach.
WAPES also appeared and exposed in major employment events like the European Employment Forum, the IOM
partnership conferences, several events of the OECD and a conference on micro-entrepreneurship in Mauretania
organized by the African Capacity Building Foundation.
In 2010, to assure a long-term workability of WAPES, the Executive Committee reformed the legal status of the
Association into an international non-for-profit organization.
11
The WAPES highlights 2009-2012 WAPES
world conference: Public employment services
contribution in how to exit the Global Economic
Crisis
The Global Economic Crisis has impacted the world regions
and their labour markets in many different ways. How
those regions are leaving the crisis behind and are heading
towards recovery also differs remarkably throughout the
globe. While Europe has been particularly hard hit loosing
almost 50% of its manufacturing labour and Africa
continues fighting now aggravated issues of poverty and
joblessness, Latin America has stayed relatively unaffected
by the financial dimension of the crisis and the Asian
power houses have continued growing and creating jobs.
In 2011 Pôle Emploi in France invited WAPES members and partners to reflect on those differences and discuss the
way ahead for public employment services in recovery. The enriching round tables raised topics like the activation
and motivation of the young work force, the support of vulnerable groups, especially in times around crises, and
the management of occupational transitions. The event was visited by more than 350 executives and experts from
55 countries.
The details can be read and watched on:
emploiparlonsnet.com
pole-emploi.org
slate.fr.
I think that everybody is needed on the labour market
(Angeles Bermudez-Svankvist, Director General, Public Employment Service Sweden during the World Conference
in Paris)
The WAPES highlights 2009-2012
WAPES communication
In the last three years WAPES has multiplied its communication channels. On top of the website and the classical
reports, the possibility to watch events online has been opened, and a WAPES linkedin group offers members and
additional way of exchanging latest developments.
Between 2011 and 2012 four events have been live-streamed and are until now available in a video-on-demand
version. More than 1500 people have watched the broadcast in either of the formats. The topics revolved around
multichanelling (Stockholm), green jobs (Beijing), and skills mobility (Bonn).
The WAPES linkedin group counts over 200 members, of which more than 40% are senior managers. The group
is composed of mainly public staff, but includes private consultants, company representatives and stakeholders
from the third sector.
With the help of a communication task force composed
of members coming from all WAPES regions the content
of WAPES articles could be improved. The entries on the
edito and news sections of www.wapes.org range from
original contributions from WAPES members to special
editions on particular topics often linked to an upcoming
event. In 2011 and 2012, editions were produced on
capacity building, vulnerable groups, green jobs, skills
mobility and service to young job seekers.
The enhanced communication and quality of activities
has attracted a number of diverse new members to the network. Since 2009 the public employment services of
the Armenia, Dijibouti, Liechtenstein, Paraguay, Senegal, Tanzania, the USA, Viet Nam, and Emploi Quebec as an
associate member to Canada have joined the network and are contributing actively to events and discussions. In
the last three years WAPES did not loose any member.
12
13
The WAPES highlights 2009-2012
WAPES capacity building
Starting in 2010 WAPES ran a survey among its members asking over 100 multiple choice and open questions on
the product portfolio that public employment services offer to their clients. It includes specifications around the
following topics:
• General structure of the employment service
• Labour market information
• Role in active policies on the employment market
• Operations for target populations
• Management of unemployment benefits
• Labour migration activities and services
• Partnerships and coordination with third parties
• Recent and medium-term developments
• Technical assistance/Capacity Building
The WAPES survey 2011 leaves no doubt in the high priority of
placement services for both jobseekers and employers being
the unquestionable core service of Public Employment Services
worldwide (WAPES survey report 2011).
The findings of the survey with a response rate of over 73%,
including public employment services, that at the point of filling in
the questionnaire were not (yet) member of WAPES, will be used to
create an international data base of PES topics and experts. They will
furthermore serve to develop and distribute information on the role
and challenges of PES towards the public and our partners.
One of the main insights the survey allows, is that the activity and readiness for change unfolded among our
members does not necessarily correlate with the availability of resources at their hands. Public employment
services with small budgets are still full of ideas and initiatives. A conclusion for WAPES is thus, to empower this
potential to grow. Capacity building with the help of the cooperation fund has successfully started in this period
with various study visits and expert trainings, mainly provided for Africa and Latin America. The enforcement of
South-South cooperation, but also among countries of Eastern Europe and Central Asia remains a focal topic of
WAPES.
Study Visit from Zimbabwe to Japan, to “Hello Work” in Chiba prefecture, 2012
14
Our partners
The excellent cooperation with ILO and our other partners continues.
With a more targeted approach to capacity building of employment services, WAPES has started cooperation
with the labour and employment sectors of the OECD, the African Union Commission, the InterAmerican
Development Bank, and the African Capacity Building Foundation. It also maintains loose but efficient ties with
content networks such as the Reform of Employment Services Quorum (RESQ), a gathering of academics, who
are experts in the field of labour. The support for the current WAPES member’s survey was initiated through
RESQ. WAPES is recently also working around a better use of synergies to private employment services. A co-
operation with CIETT is being set up.
15
(Inter-)regional activities 2009-2012 – Africa
The latest “World Economic Outlook” published recently by the IMF is very favorable to Africa for the next three years.
The report shows that Sub-Saharan Africa was expected to be the only growing region in the world with a rate of
5.2 % growth in 2011 and 5,8% for 2012. This optimism however, needs to be tempered by the contrasting situations of producers
of oil and other raw materials and those, who for example have been suffering the ravages of war at the Horn of Africa.
The international organizations explain that the resumption of relative growth by the fiscal consolidation reached over
the past 10 years is due to the successful exports of resources, and by the supply of major works programs.
(Seyni Garanke, WAPES-Vice-President Africa)
June 2009: Meeting in ILO Headquarters with Vice President and Labour Minister of Djibouti, which had expressed
interest to join WAPES
• October 2009: FNE
CAMEROON Yaounde, workshop on “The economic crisis and the role of PES in the implementation of the
global pact for employment”. The workshop was followed by a capacity building initiative on validation and
partnership of technical assistance.
• September/October 2009: WAPES participation at the 7th session of the Commission of Social Affairs and
Employment of the African Union on “Impact of global crisis on labor markets in Africa” .
• September 2010: NEO Democratic Republic of Congo, workshop: “The PES of Africa and labour market
information systems.” It brought together about one hundred participants including representatives of SPE
from15 countries, the ILO and AFRISTAT
• March 2011: Dakar conference with the participation of PES of Benin, Burkina Faso, Cameroon, Senegal, Mali,
Niger and Togo as well as the Regional Advisor of WAPES in the fourth seminar of the project “Partnership for
the management of labor migration: lessons learned”.
• April 2011: WAPES participation at the 8th session of the Commission of Social Affairs and Employment of the
African Union.
• April 2012: National Employment Office in Kenya invites to a workshop about how PES can best service young
job seekers. Participants from 22 countries and 3 international organizations attended this event.
The most significant development in this area is the use of the cooperation fund for capacity building. 8 PES in
the region have benefited from study visits and expert trainings.
Africa also had the highest response rate to the WAPES member’s survey.
(Inter-)regional activities 2009-2012 - Americas
The forecasts available at world level at the start of 2010 (IMF, OECD, United Nations) suggested that some kind of
variable speed recovery was in place in the Americas which was very dependent on the stimulus measures implemented
by the government. The majority of the countries have made use of measures of proven effectiveness, and of historical
antecedents.
(Enrique Deibe, WAPES Vice-President Americas)
• June 2009: Ministers of Labour for Argentina, Brazil, Paraguay and Uruguay fight to preserve jobs in the face of
the crisis in the framework of the 98th ILO International Labour Conference
• October 2009: 16th Inter-American Conference of Ministers of Labour of the Organization of American States
• June 2010: Workshop on the Integrated Employment Intermediation and Unemployed Protection System.
World Bank videoconference from Bogota, Colombia
• March 2011: Inter-Regional Workshop on “Decentralised public employment services and their connections
with the private world” in Mexico City. The Workshop was jointly organised by the OAS, WAPES, the
Argentinean Ministry for Labour, Employment and Social Security (MTEySS) and the Mexican Secretariat for
Labour and Social Planning (STPS) de México
• September 2011: Sweden –Argentina capacity building initiative via the WAPES cooperation fund. The study
visit elaborated on the topic of quality management in the delivery of employment services
• A cooperation with the ILO representation in Central America has been started to organize a training for labour
migration and how PES can help advising mobile workers.
The region has proved very active in technical
assistance projects and the use of targeted funding
for capacity building. The WAPES cooperation fund has
been modelled on this experience.
Ciudad de México16 al 18 de marzo, 2011
Servicios Públicos
descentralizadosy su vinculación con el
mundo empresarial
de Empleo
Taller
Evento Interregional América - Europa
16
17
(Inter-)regional activities 2009-2012 – Asia & Pacific
The situation in the member countries of the WAPES region Asia-Pacific is very diverse. While some countries like South
Korea and China are among the top economies in the world, the total unemployment rate hit its highest point in other
leading countries like Japan (5.5%). And though a lot of countries are recovering gradually, the labour market situation
is still considered vulnerable. The ratio of active job openings to active job
applicants was the lowest in history in the middle of 2009 (0.43).
Priorities of PES in the region are to deepen career services and improve
matching activities, especially for vulnerable groups.
(Noboyuki Yumi, WAPES Vice-President Asia-Pacific)
• November 2009: Workshop on present and future of PES in Seoul, Republic of Korea
• December 2010: Workshop: “Public-private partnerships and management of job data” in Seoul, Republic of
Korea
• September 2011: Participation of WAPES in the OECD-workshop: “An integrated approach to skills: designing
and financing effective strategies”
• December 2011: Workshop on green jobs in Beijing, China
(Inter-)regional activities 2009-2012 - Europe
The recovery that began in mid-2009 in Europe, consolidated in mid-2010. The improvement was mainly due to the
impact of industrial export, in parallel with the strong performance of growth and trade, as well as encouraging signs of
recovery in domestic demand, including consumption rising steadily and, finally, the increase in investment. Despite
these promising expectations, fears of a debt crisis erupted in late 2009. The situation was aggravated by the fact that
Greece, Ireland, Spain, Portugal and Italy became a potential problem
for the whole area. The re-emerging crisis in 2011 reached the labour
market. Most European PES put great emphasis to a preventive
approach based on the early identification of needs and risks of the
unemployed. Proactive strategies of cooperation with employers are
part of it.
(Dr. Guenther Schauenberg, WAPES Vice-President Europe)
• March 2009: Workshop “Engaging Employers - Making a
difference”, Liverpool / Manchester, United Kingdom
• May 2009: 8th WAPES World Congress Dubrovnik (Croatia)
• October 2009: presentation of the peer review “Adapt competencies”, The Hague, Netherlands
• January 2010: “Global crisis: the role of the European PES, Kiev, Ukraine
• November 2010: interregional workshop “Labor market monitoring to improve employer’s services”, Bern,
Switzerland
• April 2011: Workshop on multi-channeling, Stockholm, Sweden. First WAPES online broadcast
• May 2011: Publication of peer learning group “Internal Audit” cooperation with the Institute of Internal
Auditors (IAI)
• June 2011: Workshop on “Basic training and higher for PES staff”, Linz, Austria.
• September 2011: Workshop on “Employment services to vulnerable groups”,
Yerevan, Armenia
• March 2012: Workshop on “Skills Mobility, Bonn, Germany
The WAPES region Europe shows strong activity also with countries that are not (yet) member of the European
Union. It cooperated with the Conference of Directors of the Public Employment Services of Southeast European
countries (CPESSEC) and participated in events, capacity building initiatives in Bulgaria, Croatia, and Macedonia.
18
19
(Inter-)regional activities 2009-2012 – Middle East &
Arabic Countries
According to the ILO, the Maghreb has been undergoing economic growth, but has not been able to anticipate
population growth, which resulted in increased competition in the labor market.
Some countries in the region have experienced an economic slowdown due to the Arab Spring. The labour market has
been impacted by this situation that led to the return of migrants to
their countries of origin (eg, the case of the Egyptians, Tunisians and
Moroccans from Lybia).
(Hafid Kamal, WAPES Vice President Middle East and Arab Countries)
• November 2009: Anticipation of skills demand”, Agadir, Morocco
• November 2010: “Entrepreneurial skills for youth”, Marrakech, Morocco
• November 2011: “Anticipating requirements and supporting the sectors, businesses, and jobseekers”
Marrakech, Morocco. This workshop was complemented by a capacity building training on the services
portfolio of ANAPEC and attended by 8 African PES.
During 2011, also several study visits between public employment services and ministries responsible for
employment of the Middle East and Arab countries were organized. Among them were delegations of Benin,
Mali, and Niger to Morocco and a delegation of Congo-Brazzaville to Tunisia.
WAPES members
20
Region AfricaBenin Agence Nationale Pour l’Emploi – ANPE
Burkina Faso Agence Nationale Pour l’Emploi – ANPE
Cameroon Fonds National de l’Emploi – FNE
Central African Republic Agence Centrafricaine pour la Formation Professionnelle et l’Emp – ACFPE
Chad Office National pour la Promotion de l’Emploi – ONAPE
Congo-Brazzaville Office National de l’Emploi et de la Main d’Oeuvre – ONEMO
Democratic Republic of Congo Office National de l´Emploi – ONEM
DjiboutiAgence Nationale de l’Emploi, de la Formation et de l’Insertion Professionnelle – ANEFIP
Gabon Office National de l’Emploi
Guinea Agence Guinéenne pour la Promotion de l’Emploi
Ivory Coast Agence d’Etudes et de Promotion de l’Emploi – AGEPE
KenyaHuman Resource Management and Employment: National Employment Bureau – NEB
Mali Agence Nationale Pour l’Emploi – ANPE
Niger Agence Nationale pour la Promotion de l’Emploi – ANPE
Senegal Agence Nationale pour l’Emploi des Jeunes – ANEJ
Tanzania Tanzania Employment Services Agency – TaESA
Togo Direction de la Politique Nationale de l’Emploi
ZimbabweMinistry of Public Service, Labour and Social Welfare - National Employment Services Division – NESD
Region AmericasArgentina Ministerio de Trabajo, Empleo y Seguridad Social de la Nación – MTEySS
Brazil Ministério do Trabalho e Emprego – MTE
Canada Human Resources and Social Development Canada – HRSDC
Quebec (associated member) Emploi-Québec - EQ
Chile Servicio Nacional de Capacitación y Empleo – SENCE
Dominican Republic Secretaría de Estado de Trabajo – SET
El Salvador Ministerio de Trabajo y Previsión Social – MTPS
HondurasDirección General de Empleo, Secretaría de Trabajo y Seguridad Social - DGE/STSS
Mexico Secretaría del Trabajo y Previsión Social – STPS
Nicaragua Ministerio del Trabajo de la República de Nicaragua – MITRAB
Panama Dirección General de Empleo – DIGE
Paraguay Direccion General de Empleo – DGE
Peru Ministerio de Trabajo y Promoción Social
Trinidad and TobagoNational Employment Service, Ministry of Labour and Small and Micro Enterprise Development – NES
United States of America National Association of State Workforce Agencies – NASWA
UruguayDirección Nacional de Empleo del Ministerio de Trabajo y Seguridad Social - DINAE del MTSS
WAPES members
21
Region Asia-Pacific
AustraliaDepartment of Education, Employment and Workplace Relations – DEEWR
Japan Ministry of Health, Labour and Welfare – MHLW
MongoliaCentral Employment Regulation Office / Implementary Agency of the Government of Mongolia
New ZealandWork and Income - A service of the Ministry of Social Development – MSD
People’s Republic of China Ministry of Human Resource and Social Security – MOHRSS
Philippines Department of Labor and Employment - Bureau of Local Employment
South Korea Ministry of Labor – MoLab
Thailand Department of Employment
VietnamBureau for Employment, Ministry of Labour, Invalids and Social Affairs of Vietnam
Region EuropeArmenia State Employment Service Agency – SESA
Austria Arbeitsmarktservice Österreich – AMS
Azerbaijan The Central Administrative Board of Employment – CABE
Belgium Synerjob
Bosnia and Herzegovina Labor and Employment Agency
Bulgaria National Employment Agency – NEA
Croatia Croatian Employment Service – CES
CyprusDepartment of Labour of the Ministry of Labour and Social Insurance - DOL/MLSI
CzechRepublic Employment Services Administration of the Ministry of Labour and Social Affairs of Czech Republic – SSZ
Denmark Arbejdsmarkedsstyrelsen (The National Labour Market Authority) – AMS
Estonia Estonian Unemployment Insurance Fund
Finland Ministry of Labour
France Pôle Emploi
Germany Bundesagentur für Arbeit – BA
Greece Hellenic Manpower Employment Organisation – OAED
HungaryÁllami Foglalkoztatási Szolgálat / Foglalkoztatási Hivatal / National Employment Office - FH/NLC
Iceland Directorate of Labour
Ireland Foras Aiseanna Saothair / Training & Employment Authority – FÁS
ItalyMinistero del lavoro e della previdenza sociale, Direzione generale del Mercato del lavoro
22
Region Middle-East and Arab CountriesAlgeria Agence Nationale de l’Emploi - ANEM
Mauretania Agence Nationale de Promotion de l’Emploi des Jeunes - ANAPEJ
Morocco Agence Nationale de Promotion de l’Emploi et des Compétences - ANAPEC
Tunisia Agence Nationale pour l’Emploi et le Travail Indépendant - ANETI
Latvia State Employment Agency of Latvia – NVA
Liechtenstein Amt für Volkswirtschaft - Arbeitsmarkt Service (AMS FL)
Lithuania Lithuanian Labour Exchange
Luxembourg Ministère du Travail et de l’Emploi – ADEM
Macedonia Employment Service Agency of Republic of Macedonia – ESA
Malta Employment and Training Corporation
Moldova Agentia Nationala Pentru Ocuparea Fortei de Munca – ANOFM
Montenegro Employment Agency of Montenegro – EAM
Norway The Directorate of Employment and Welfare - NAV
Portugal Instituto do Emprego e Formação Profissional - IEFP
Romania Agentia Nationala pentru Ocupare Fortei de Munca
Russia Service Fédéral du Travail et de l’Emploi
Serbia National Employment Service - Nacionalna Sluzba Zaposljavanja - NES
Slovakia Central Office of Labour, Social Affairs and Family
SloveniaEmployment Service of Slovenia, Zavod Republike Slovenije za zaposlovanje
Spain Servicio Público de Empleo Estatal - SPEE
Sweden Arbetsförmedlingen
Switzerland Secrétariat d’Etat à l’Economie - Direction du Travail - SECO-DA
The Netherlands UWV WERKbedrijf
Turkey Turkish Employment Organisation - ISKUR
Ukraine State Employment Service of Ukraine, State Employment Center
United Kingdom Jobcentre Plus - JCP
23
WAPES budget 2009-2012
Dear members and colleagues,
Transparency
In the last few years I have focussed on the objective to do the accounting in a consistent and transparent manner
that is expected of a global organisation like WAPES. Improvement of transparency will even occur if in 2012 the
existence of the voluntary association WAPES de facto will be upgraded to the legally established body WAPES AISBL.
A sophisticated book keeping system that is required for a legal body will not only improve transparency but also the
operational reliability.
Solid financial situation WAPES
The network’s finances remain healthy and there is no need to increase the membership fees. The current overall
financial situation is solid. On the other hand, this situation means that we should reflect on WAPES activities in
order to make optimal use of the resources available. Financial reserves are of course important, but WAPES is not
a financial institution and reserves need only to be maintained at a level which ensures that WAPES’ operation and
development are assured.
Activities
Online events: from the first experiences in Stockholm and Beijing, it appeared that there is a large potential for
online events which could be expanded to a more general use of online conferencing facilities. Online events can
be a very cost effective way of communication which enables WAPES members more frequent communication than
offered by traditional face to face meetings with often high travel- and accommodation costs.
Cooperation Fund
Although there has been made some progress in promoting technical assistance through use of the cooperation
fund, usage of this facility needs to be expanded in the various regions.
(Inter) regional workshops
In the period 2009-2011 not all allocated workshops took place but the Vice Presidents and the secretariat continued
to make increasingly positive contributions to improve both quantity and quality of the workshops. It should be
recommended that a minimum level of activities should be agreed and explicitly defined in each region when
allocating the budgets.
24
Cash transfers
Because of the crises at Dexia Bank and to spread future financial risks, we have opened new bank accounts at ING,
KBC, and BNP Paribas Fortis as agreed at the Managing Board in Bejing. We have transferred equal amounts of cash to
all banks except for € 200.712,- on a fix term account that will expire on 20 September. Because membership fees for
2012 are still paid on the WAPES current account, this account should not be abolished earlier than 1 January 2013.
As the current treasurer I would like to take the opportunity to thank all colleagues who have contributed in
structuring WAPES finances during the period 2009-2011.
I would also like to thank our internal auditors from the UK and Serbia for their detailed report and I very much
encourage you to read this report because it contains excellent and detailed recommendations for the future.
Finally on behalf of all members I would like to offer my sincere thanks to the colleagues of VDAB, Le Forem, Actiris,
Arbetsformedlingen, Pôle Emploi and the Arbeitsagentur für Arbeit for their significant contributions. Salaries of
staff seconded to the Secretariat were mainly covered by them and not by the WAPES revenues. Their generous
support has certainly contributed to the current high reserves which enable WAPES to develop further worldwide
activities in favour of all members.
Yours Sincerely,
André Timmermans
WAPES-Treasurer
Director UWV Werkbedrijf, The Netherlands
25
Overview on budget situation of the last 3 years (in €)
2009 2010 2011
Income: Memb. fees Financial, others
392.402 368.116 24.286
Income: Memb. fees Financial, others
404.504 395.500 9.003
Income: Memb. fees Financial, others
409.346 394.363 14.983
Expenditures: Operational exp. Financial exp.
265.685 266.703 1.018-
Expenditures: Operational exp. Financial exp.
219.626 240. 329 20.703-
Expenditures: Operational exp. Financial exp.
381.350 387.425 6.075-
RESULT 126.717 RESULT 184.878 RESULT 27.996
Reserves as of 2008
510.492 Reserves as of 2009
637.209 Reserves as of 2010
822.087
TOTAL 637.209 TOTAL 822.087 TOTAL 850.083
2009-2011
General: the financial situation and the results for years 2009-2011 are solid. The network’s profit to the end of the year
has increased continuously and reserves have reached the level of € 850.083 in 2011.
2009
The year 2009 showed a result of € 126.717.
Although this result is less than in the year 2008 you have to take into account that in 2009 the World Congress and
General Assembly took place.
The income of membership fees was € 368.116 and € 20.000 grants from exhibitors of the World Congress had been
received.
The positive result was strongly influenced by less expenditure than those that were originally budgeted.
This concerns in particular:
• Not all regional workshops took place (e.g. the workshop in Kiev was postponed to January 2010 because of the
Mexican flu).
• The budget for activities to revitalize and activate members was underutilized.
• Some outputs in the domain of communication weren’t realised
• The budget for residential costs for seconded staff couldn’t be spent due to non replacement.
26
2010
The profit at the end of year 2010 was € 184.878.
The income of the membership fees was € 395.000 in comparison with the estimated € 350.000,- This was thanks to the
active role of the secretariat and also some outstanding payments from previous years had been received.
The revaluation expenditures of € 19.277 relate to the exchange differences of our USD accounts and should be regarded
as income.
We had less expenditure on activities like the allocated cooperation fund (€ 20.000 less) and communication.
There were some remarkable cost shifts: the decrease of premises and arrangement costs of € 135.693, (2009) to
€ 78.616 (2010) is related to the costs of the World Congres in 2009.
2011
The profit at the end of year 2011 was € 27.996.
The income of membership fees in 2011 was € 394.363 and therefore almost equal to 2010. The financial income
of € 10.205 is mainly related to interest income.
Operating expenses
• The amount of (networking) activities and also the secretariat’s preparatory work on different intercontinental
locations are the main reason for the raise of expenses like translation costs, travel of staff and premises & ar-
rangement costs.
• The raise in communication costs is related to the online events that we have organised in Stockholm, Bejing
and Paris.
• The increase of the secretarial operational cost are mainly due to the purchase of a new accounting system
and a laptop as well as to costs of software repair because of a computer crash last summer.
• The administrative costs of the advisor have also risen because one of the staff members is working full time
instead of part time.
27
A word with the President – WAPES priorities for the
next years
First of all, I would like to say that it is a great honour for me to be entrusted with the task of leading this unique
organisation.
In the coming years, I would like us to concentrate on a few areas, based on the strategic guidelines adopted by the
Managing Board in Beijing in 2011.
The first is youth unemployment, since it is a very significant, common, and difficult issue. The second is competency
management, to ensure that we can meet the new challenges we face in labour markets as best we can.
When my mandate concludes in 2015, I hope to have achieved these milestones:
• That we all better understand the good examples there are in the world regarding youth entering labour
markets,
• We better understand non-traditional cooperative forms with employers to counteract youth unemployment,
• We better understand the new approaches to use in supporting the youth who currently are farthest from
entering labour markets,
• That we understand even better, and to a greater degree, the importance of lifelong learning to meet the new
demands of labour markets.
• That we support and stimulate each other to work with those who today are not established on any labour
market.
Other issues that are highly relevant for us in WAPES involve improving and facilitating labour market mobility and
generational renewal, which will radically affect many parts of the world in our foreseeable future.
Moreover, I want WAPES to become even stronger in its role as an active partner in issues affecting labour markets and
employment services. This way we can improve our capacity to remain a full participant in the global arena.
My vision of WAPES also includes a strong organisation for all of us to discuss and address future scenarios, and in which
the secretariat is a knowledge hub that systematically gathers information about the good examples we have, not least
regarding the areas mentioned above. There are numerous opportunities for using communication and information,
and I really want to seriously look into how we can develop these further. Openness, communication and dialogue will
be key words in my work for WAPES.
Yours Sincerely,
Angeles Bermudez-Svankvist
WAPES President
Director-General of Arbetsförmedlingen
Our contactFor getting the latest news and events go to www.wapes.org
For questions on membership go to www.wapes.org/About WAPES/How to become a member
Or for any other questionWAPES Executive Secretariat Rue de la Loi 95B-1040 BrusselsFax. +32 2 235 72 59E-Mail. [email protected]
WAPES iS mAinly finAncEd through thE contribution of itS mEmbErS