Making an Impact- Creu Argraff WELSH MUSEUMS FESTIVAL TRAINING – 10 AND 11 SEPTEMBER 2015...
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Transcript of Making an Impact- Creu Argraff WELSH MUSEUMS FESTIVAL TRAINING – 10 AND 11 SEPTEMBER 2015...
Making an Impact - Creu ArgraffWELSH MUSEUMS FESTIVAL TRAINING – 10 AND 11 SEPTEMBER 2015
HYFFORDDIANT GWYL AMUGEDDFEYDD CYMRU – 10 A 11 MEDI 2015
Making an impact
This presentation will look at:
Online and offline opportunities before, during and after the Festival
Maximising impact within limited resources
Ideas for you to implement within your museum / planning for action
Identifying your key target audiences – define and prioritise as accurately as possible to achieve maximum impact.
Do what you can, but do it well
Decide how your museum is going to be involved
Who’s your target audience/what do you want to achieve?
Who else will/can help you achieve this?
Pool ideas
Give encouragement
Share the workload
Spread the joy
Making the Festival work for your museum
How will my museum support the Festival?
Two possible approaches, offline and online:
OFFLINE:
• Open during the Festival. Proactive use of Festival marketing materials e.g. bunting, posters, freebies
• Running an event or events, and branded as part of the Festival
ONLINE:
• If not open to the public, create fun ways to promote collections via social media channels i.e. twitter / facebook
• If open, support what you’re doing at site, communicate collections and send messages to a wider audience
Who’s your target audience?
Visitors – encourage more people to visit
Staff/volunteers/trustees – make them feel an integral part of something positive linked to the sector. Proactively factor messages early into internal communication tools you may use i.e. staff briefings, staff noticeboards, email and team meetings.
Stakeholders – e.g. council leaders, decision makers
Partner organisations
Media – press, radio, TV, online blogs etc.
Before the Festival - 1
Once you know what you’re doing and who you’re targeting – what’s next?
Identify who will help you deliver the Festival at your museum e.g. who’s working that week (include both staff and volunteers)
Communicate to them why and how your museum is supporting the Festival
Designate roles – e.g. those welcoming/meeting visitors to raise awareness about the Festival and encourage visitors to engage in social media about their visit
Update information about your museum and events on the Welsh Museums Festival website
Before the Festival - 2
Decide if you’re going to use the Festival as an advocacy opportunity, as well as a marketing one
If so, agree who you want to target and with what messages – e.g. write/email a local councillor, AM or MP and tell them how you’re supporting the museum. Invite them to the museum during the Festival period, or send an open-ended invitation if they’re someone you’re targeting
Decide why you want them to visit, and what the desired outcome would be e.g. meet face to face, raise awareness, create a photo opportunity or simply as part of a wider familiarisation visit.
During the Festival
Implement what you’ve planned
Ensure pictures are taken and encourage visitors to get involved
Visitor-generated communication can be very powerful – try to establish two-way dialogue with visitors.
Evaluation – crucial if we’re to capture impact and learn lessons
Use the postcards
Log feedback online and in-house
Before the Festival - 3
Decide if you’re going to use the Festival as a media/press opportunity
If so, decide what you want to communicate e.g. a specific event, exhibition, collections, opening hours or a general visit
Decide what press to target – national, local, print, radio or television
Work with the Marketing & Communications team – use existing contacts if you have them, or ask for help.
Before the Festival - 4
Decide if you’re going to use social media during the Festival
If so, go through the social media pack and plan content now
If possible, designate specific people to be responsible for social media during the week
If not, plan tweets now and ensure they’re ready to go - TweetDeck
Research key people to target e.g. local councillors and invite them via social media to an event
Be creative!
After the Festival
At siteCollate feedback and evaluate if you met your objectives
Thank those who supported you in delivering the Festival, and share feedback
If others helped you deliver the Festival, ask for feedback and ideas if it was to be repeated again.
OnlineDo a round up of your involvement on Twitter, Facebook or storify etc
If you have a blog, why not write about the week and your involvement?
Keep updating information on the Welsh Museums Festival website
StakeholdersThank those who visited, and if any follow up required, ensure it is done
Follow up with those who didn’t respond or couldn’t attend your Festival event – invite to visit at a time that suits them
Communicate the success of the week e.g. cuttings from local newspapers, photographs, stats, visitor figures etc.
“
”Any questions?
UNRHYW GWESTIYNAU?