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You can’t make this up.Our Story:

MACC Charities Annual Report: 2014

You cannot slap a “one size fits all” label on the back of the poor, sick, homeless or hungry. Every person has a name, every name has a story and every story matters. Each story is unique and much like loose pieces of thread in a sewing basket, it takes a skilled seamstress to see the potential of each thread. MACC is that seamstress to many people who believe they have no purpose being in the basket. Too many times, we as a society confirm that belief but working with MACC for the past 16 years, I am convinced of the power of listening to stories, believing in people, seeing the potential that each life has to offer and extending a hand to help them up. MACC staff, volunteers, donors and community partners come together daily to pick up the remnants of thread in our community basket and decide how to best create a work of art. Sometimes it takes a slip knot to secure hope until help arrives. For others, tying up loose ends may be the answer and weaving resources together to form safety nets that protect people appears to make sense. But it is when all the threads are valued, examined and chosen to be woven into the tapestry of community that you know you have a work of art, because then you have created a place where each person belongs. I believe that Manchester aspires to be that welcoming place for all its residents and we constantly challenge our thinking and look for ways to make our community a better place. For 42 years, MACC Charities has been at the table with countless partners who choose to be a part of the fabric that makes our town the rich place it is. As a result, we are welcoming, strong and colorful. We are blessed to have the arts, health care, human services, education and recreation within our borders. We care about our children’s future and we work to make our community the best it can be. Our stories are woven together and we have purpose.

Please join me in 2015 to look at people through the eyes of a Master Seamstress or Tailor. There are no scraps, just pieces of thread that need to be discovered, picked up and tied in if too frayed or short to be woven in … I can think of many “threads” that could have been thrown out if someone had not seen their beauty or usefulness and many of these examples never understood their own worth: Anne Frank, Van Gogh, Helen Keller, Abraham Lincoln, Rosa Parks. All the stories I have heard at MACC over the years interest me but the stories that inspire me are the ones I see courageously lived out in the face of adversity that life can throw at us all. Each day, the poor, the sick, the homeless and the hungry smile at me and ask how I am. They have no idea what a gift that is. I am learning to lean in and listen closely to their stories because they have changed my life for the good.

Beth StaffordExecutive Director/CEO

You cannot slap a “one size fits all” label on the back of the poor, sick, homeless or hungry. Every person has a name, every name has a story and every story matters. Each story is unique and much like loose pieces of thread in a sewing basket, it takes a skilled seamstress to see the potential of each thread. MACC is that seamstress to many people who believe they have no purpose being in the basket. Too many times, we as a society confirm that belief but working with MACC for the past 16 years, I am convinced of the power of listening to stories, believing in people, seeing the potential that each life has to offer and extending a hand to help them up. MACC staff, volunteers, donors and community partners come together daily to pick up the remnants of thread in our community basket and decide how to best create a work of art. Sometimes it takes a slip knot to secure hope until help arrives. For others, tying up loose ends may be the answer and weaving resources together to form safety nets that protect people appears to make sense. But it is when all the threads are valued, examined and chosen to be woven into the tapestry of community that you know you have a work of art, because then you have created a place where each person belongs. I believe that Manchester aspires to be that welcoming place for all its residents and we constantly challenge our thinking and look for ways to make our community a better place. For 42 years, MACC Charities has been at the table with countless partners who choose to be a part of the fabric that makes our town the rich place it is. As a result, we are welcoming, strong and colorful. We are blessed to have the arts, health care, human services, education and recreation within our borders. We care about our children’s future and we work to make our community the best it can be. Our stories are woven together and we have purpose.

Please join me in 2015 to look at people through the eyes of a Master Seamstress or Tailor. There are no scraps, just pieces of thread that need to be discovered, picked up and tied in if too frayed or short to be woven in … I can think of many “threads” that could have been thrown out if someone had not seen their beauty or usefulness and many of these examples never understood their own worth: Anne Frank, Van Gogh, Helen Keller, Abraham Lincoln, Rosa Parks. All the stories I have heard at MACC over the years interest me but the stories that inspire me are the ones I see courageously lived out in the face of adversity that life can throw at us all. Each day, the poor, the sick, the homeless and the hungry smile at me and ask how I am. They have no idea what a gift that is. I am learning to lean in and listen closely to their stories because they have changed my life for the good.

Beth StaffordExecutive Director/CEO

When people are hungry, we feed them.When they need clothing, we provide it.When they are homeless, we shelter them.When they need an advocate, we help them.

Our story began in 1973 with fourteen churches who had a vision to help people in the Greater Manchester area meet their unmet basic needs in times of emergency. Forty two chapters later, with more stories than can be told, the mission remains the same.

When people are hungry, we feed them.When they need clothing, we provide it.When they are homeless, we shelter them.When they need an advocate, we help them.

Our story began in 1973 with fourteen churches who had a vision to help people in the Greater Manchester area meet their unmet basic needs in times of emergency. Forty two chapters later, with more stories than can be told, the mission remains the same.

In our crazy lives where one Monday rolls into the next and we are caught in a blur of work and family responsibilities and activities, I am thankful for the opportunity that presented itself for me to work with MACC as a member of its Board of Directors. This gentle nudge from God gave me the ability to force myself to stop and take the time to appreciate all of the blessings I have been given and at the same time it has heightened my awareness to the growing need of our neighbors.

Like most, I have always had the upmost respect for teachers. As a mother of three young children, I continue to be thankful and amazed by those who have followed that calling and the impact they have on our children and their future. My experience working with MACC has now opened my eyes to another incredible group of people who deserve that same respect and admiration. The staff at MACC is composed of people who have followed their calling and dedicated their lives to being advocates for those in need. On a daily basis, they are helping our neighbors overcome hardships both large and small, with overcome being the key. One definition of overcome is “to be helpless” and a second definition is “to triumph”- MACC’s definition of success is having those in current need embrace the latter.

The numbers you will see in this annual report demonstrate the outcome of that work. On one hand, I hope that they surprise you and make you appreciate what an outstanding job this team is doing supporting those in need. On the other, I hope they motivate you to get involved- need is growing.

They say charity begins at home and this organization serves our neighbors in our home community. Please consider making it a family affair to become more involved with this organization through volunteer or financial support. There is no greater gift we can give our children than to demonstrate to the next generation the importance of community involvement.

Matthew Kelly writes that “in our lives there is great danger in believing that who we are, where we are and what we have is all that there is. You cannot live without dreams. Dreams foster hope, and hope is one of the forces by which men and women live”. MACC’s mission is to keep hope alive in those who are being tested by challenges in life. I hope you share one of my dreams, which is to have a positive impact on the lives of others and allow MACC to be an outlet for that dream to become a reality.

MaryAnn CreamerMACC Board President

In our crazy lives where one Monday rolls into the next and we are caught in a blur of work and family responsibilities and activities, I am thankful for the opportunity that presented itself for me to work with MACC as a member of its Board of Directors. This gentle nudge from God gave me the ability to force myself to stop and take the time to appreciate all of the blessings I have been given and at the same time it has heightened my awareness to the growing need of our neighbors.

Like most, I have always had the upmost respect for teachers. As a mother of three young children, I continue to be thankful and amazed by those who have followed that calling and the impact they have on our children and their future. My experience working with MACC has now opened my eyes to another incredible group of people who deserve that same respect and admiration. The staff at MACC is composed of people who have followed their calling and dedicated their lives to being advocates for those in need. On a daily basis, they are helping our neighbors overcome hardships both large and small, with overcome being the key. One definition of overcome is “to be helpless” and a second definition is “to triumph”- MACC’s definition of success is having those in current need embrace the latter.

The numbers you will see in this annual report demonstrate the outcome of that work. On one hand, I hope that they surprise you and make you appreciate what an outstanding job this team is doing supporting those in need. On the other, I hope they motivate you to get involved- need is growing.

They say charity begins at home and this organization serves our neighbors in our home community. Please consider making it a family affair to become more involved with this organization through volunteer or financial support. There is no greater gift we can give our children than to demonstrate to the next generation the importance of community involvement.

Matthew Kelly writes that “in our lives there is great danger in believing that who we are, where we are and what we have is all that there is. You cannot live without dreams. Dreams foster hope, and hope is one of the forces by which men and women live”. MACC’s mission is to keep hope alive in those who are being tested by challenges in life. I hope you share one of my dreams, which is to have a positive impact on the lives of others and allow MACC to be an outlet for that dream to become a reality.

MaryAnn CreamerMACC Board President

1,342 the average number of people our community pantry serves every month

47,002 the total numer of meals provided by our community kitchen

567664

the total numer of homeless who stayed in our shelter

the total households served by our advocacy department

1,342 the average number of people our community pantry serves every month

47,002 the total numer of meals provided by our community kitchen

567664

the total numer of homeless who stayed in our shelter

the total households served by our advocacy department

As I listened to the radio this morning, the message was clear that our economy is improving in all areas. I am certain that it does not feel that way here at MACC, neither by our employees or the people we serve. The American Dream seems to have taken a new direction in the 21st century. I wonder if the fact is that we have been more successful then we realize at dealing with a totally different economy. MACC has kept our employee base at a minimum and utilized our volunteer base extensively. When an employee leaves a position at MACC, we not only look at the job they have done, but envision what needs to be done going forward.

It is our goal to remain transparent with our finances with our donors and community. Our Board of Directors is leading the way in appreciating where MACC has come from, celebrating where the agency is now and exploring our next steps as they lead the work into the ever-changing future of nonprofit work. The industry is competitive. More good works emerge each year to try to meet a growing variety of needs but at the same time the work of these agencies often approach the same resources. The demand on funding sources becomes a struggle and is often frustrating.

MACC is intentional about its work, does not duplicate services, collaborates and embraces ways to work with its community to meet the needs of the most vulnera-ble, the poor, homeless and hungry in the most efficient manner. MACC is getting the work done by: maximizing volunteers and minimizing paid employee positions

constantly looking at the services provided and adapting them to the needs of today

working with the MACC Board to assure we are good stewards of funds people entrust in our care

seeking partners in our community to carry out the mission to help those who need a hand up

acknowledging our own strengths and challenges and using both to meet our vision and mission

asking those we serve how we are doing

keeping the majority of our resources invested in the lives of those we are here to help

- Sarah Melquist, Chief Operations Officer

Revenue1,368,689

Program966,871

Development135,781

Administration235,102

Financial Report

As I listened to the radio this morning, the message was clear that our economy is improving in all areas. I am certain that it does not feel that way here at MACC, neither by our employees or the people we serve. The American Dream seems to have taken a new direction in the 21st century. I wonder if the fact is that we have been more successful then we realize at dealing with a totally different economy. MACC has kept our employee base at a minimum and utilized our volunteer base extensively. When an employee leaves a position at MACC, we not only look at the job they have done, but envision what needs to be done going forward.

It is our goal to remain transparent with our finances with our donors and community. Our Board of Directors is leading the way in appreciating where MACC has come from, celebrating where the agency is now and exploring our next steps as they lead the work into the ever-changing future of nonprofit work. The industry is competitive. More good works emerge each year to try to meet a growing variety of needs but at the same time the work of these agencies often approach the same resources. The demand on funding sources becomes a struggle and is often frustrating.

MACC is intentional about its work, does not duplicate services, collaborates and embraces ways to work with its community to meet the needs of the most vulnera-ble, the poor, homeless and hungry in the most efficient manner. MACC is getting the work done by: maximizing volunteers and minimizing paid employee positions

constantly looking at the services provided and adapting them to the needs of today

working with the MACC Board to assure we are good stewards of funds people entrust in our care

seeking partners in our community to carry out the mission to help those who need a hand up

acknowledging our own strengths and challenges and using both to meet our vision and mission

asking those we serve how we are doing

keeping the majority of our resources invested in the lives of those we are here to help

- Sarah Melquist, Chief Operations Officer

Revenue1,368,689

Program966,871

Development135,781

Administration235,102

Financial Report

When I first thought about volunteering at MACC, I was nervous about coming here. But I felt a calling and a passion about coming and helping others. I wanted to work directly with clients so I started working in the soup kitchen and church mouse thrift shoppe. I love it. Its the best part of my week.

Serving in the soup kitchen and working with customers in the thrift shop has been such a blessing. I have a blast talking with our clients and helping them with what ever I can. I knew helping people was my passion long ago, but I didn't realize how much I would really love it.

I just want to give back. When I was growing up, I was one of five kids, money was very tight. I remember one Christmas we had no money to buy food and presents. An anonymous person donated groceries to our family and presents for each of us. I never forgot that. It made a tough time a little brighter. Even though I have no idea who did it, that person was and is my hero. I think that is why volunteering at MACC is so important to me.

Volunteering

- Meghan

When I first thought about volunteering at MACC, I was nervous about coming here. But I felt a calling and a passion about coming and helping others. I wanted to work directly with clients so I started working in the soup kitchen and church mouse thrift shoppe. I love it. Its the best part of my week.

Serving in the soup kitchen and working with customers in the thrift shop has been such a blessing. I have a blast talking with our clients and helping them with what ever I can. I knew helping people was my passion long ago, but I didn't realize how much I would really love it.

I just want to give back. When I was growing up, I was one of five kids, money was very tight. I remember one Christmas we had no money to buy food and presents. An anonymous person donated groceries to our family and presents for each of us. I never forgot that. It made a tough time a little brighter. Even though I have no idea who did it, that person was and is my hero. I think that is why volunteering at MACC is so important to me.

Volunteering

- Meghan

860-647-0440

MACC Charities466 Main Street

P.O. Box 3804Manchester, CT

06045-3804

www.macc-ct.org