Local Workforce InvestmentArea 12

Strategic Plan 2012-2013

“We are builders by trade…our work is never done.”

Margaret Prater, Vice PresidentDyersburg State Community College

Northwest TN Workforce Board

Natural Disasters Lead to New Additions & Improvements

• National Emergency Grant – Disaster Recovery (May 2011 – November 2011)

Participants = 119Expenditures = $673,377

• National Emergency Grant – OJT(October 2010 – June 2012)

Participants = 85Expenditures = $141,802

• Business Services Increased Emphasis – OJT(January 2011 – December 2011)

Companies = 19Participants = 206Expenditures = $216,906

Jobs4TN: A New Blueprint for LWIA 12

LWIA 12 July 1, 2011Counties 11 + 4Population 336,348 + 49% Square Miles 5,157 + 71%Allocation 2,856,138 + 44%

LWIA 12 June 30, 2011Counties 7 Population 226,471 Square Miles 3,021Allocation 1,980,803

Goodyear Closure Shakes the Foundation

• Feb 11 - closing by year end

1,973 workers to be displaced

1,806 needs surveys collected

Trade eligibility approved

• April 11 – applied $3.5 mill NEG

• July 11 – closed/lock-outTDLWD Early Start up Grant

Established Tennessee Career Center for Goodyear

Mass Meetings (8 days)

Workshops, NCRC, Assessments

• Nov 11 – NEG approvedAdditional staff/additional services

• To Date

905 received core & intensive services, including 92 Displaced Homemakers

592 tested for NCRC

462 in training

Institutions• 46% Technology Centers (6)• 33% Community Colleges (4)• 8% Universities (6)• 13% Other Proprietary (12)

Training Occupations• 30% Healthcare• 28% Advanced Manufacturing• 13% Business• 6% Transportation

National Career Readiness Certificate:

LWIA Supports the Load

Bronze Silver GoldTotal

TestedTotal

IssuedPass Rate

PY 2011-2012 320 1,159 311 1,920 1,790 93%

NCRC Program Total(Beginning March 2008)

1,441 3,555 1,276 6,997 6,272 90%

Percentage 23% 57% 20%

PY 2011-2012 State allocation for LWIA 12 = 1,000

Drafting a Training Plan:Customer Choice

WIA Served Jan - Dec 11Total Served = 6,001Special Programs =4,585 AD/DW/OSY Formula = 1,416Enrolled in Training = 755Occupational Information

The SourceHot Jobs PublicationAnalyst Research 3 (EMSI)

Assessment ProcessEducational LevelInterest ProfileKeytrain/NCRC

Training Provider InfoLocationCompletion & Placement ratesITA - unmet need

Source: eCMATS

Designing a Career: Training = Jobs

Sectors (Jan – Dec 11) Expenditures Participants Cost Per

Healthcare $ 450,585 359 $ 1,255

Transportation $ 263,771 88 $ 2,997

Business $ 102,882 95 $ 1,082

Education $ 84,889 48 $ 1,768

Other $ 36,735 31 $ 1,185

Information Technology $ 27,484 38 $ 723

Manufacturing $ 21,145 58 $ 364

Public Safety $ 16,001 13 $ 1,230

Construction $ 4,357 25 $ 174

ITA Expenditures $ 1,007,849 755 $ 1,334

Transportation Stipends $ 369,029  

Total Expenditures $ 1,376,878   $ 1,823

Source: eCMATS

Cost to Value Ratio: ITA Enrollment and Expenditures

No. of Students

Served

January 2011 – December 2011Total ITAs Issued = 510

Source: eCMATS

Project Estimating: Avoiding Overruns

• Program Year 11-12 managing 22 Grants - Budgets $9.8 millionMulti-year between April 2010 and June 2013

Available budgets July 2011 - $6.7 million

7 grants already closed this year - $3.6 million

4 grants must close by June 2012 - $111,205

Remaining balance mid-February -$3.3 million

• Financial StaffReports to WIA, not administrative entity

• Quarterly/Monthly/Weekly ReportingBanner Accounting System – actual expenditures

Ecmats – Participant Expenditures, Obligations and Encumbrances • Career Advisors authorize ITA and transportation by term

• All staff have access to ecmats financial reports

• Key staff trained to program specialized reports in ecmats

• Fiscal staff post expenditures in ecmats before approving for payment

Peer Tutoring: Solid Framework for Serving In-School Youth

Summary of Peer Tutor Work Experience Grants - Clients Served

School Year

Number of Schools Awarded

Number of Peer Tutors

Percentage of Credentials Earned

Number Placed Within One Year

of GraduationTotal Actual

ExpendituresAverage Cost

Per Participant

2006-2007 9 46 95% 91% $66,703 $1,450

2007-2008 9 44 96% 81% $94,489 $2,147

2008-2009 9 59 99% 95% $68,839 $1,167

2009-2010 12 93 100% 91% $136,392 $1,467

2010-2011 11 79 100% 92% $197,973 $2,506

2011-2012* 11 79    $198,769 $2,516

Summary

400 98% 90% $763,166 $1,908

Indirect Benefit of Peer Tutor Work Experience for LWIA 12 YouthNumber of Peer

Tutors Hired In 5 years

Number of Students Tutored

Number of Subjects Tutored

Number of Subjects Improved

Percentage of Subjects Improved

321 5,776 8,944 8,174 91%

Customer Service: How Do We Measure Up?

https://www.surveymonkey.com/s/TNCareerCenter

U of M WIA Client Customer Satisfaction Survey July-September 11

88.2% Response RateThe following represents the highest positive answer – “Most of the time”

• 93.3% - Career Center staff understood problems and needs• 93.3% - Services received met customer needs• 100% - Customers were treated with dignity and respect• 100% - Customers felt better about employment future• 100% - Would use Career Center services again• 100% - Would recommend Career Center services to others

Partners Engage in Continuous ImprovementWorkplace Appropriateness TrainingProfessional Etiquette TrainingOutstanding Partner Staff Award

Continued Unemployment: Making the Most of Uncontrollable Setbacks

Unemployment

December 2011National 8.5%State 8.7%LWIA 12 11.4%17,230 LWIA 12 citizens are unemployed.

Beginning March 2012, an additional 1,320 are being affected by closures & layoffs.

Briggs & Stratton (Dyer Co.) = 690

American Ordnance (Gibson Co.) = 600

Nestaway (Carroll Co.) = 30

http://intranet.americanordnance.com/MilanResources/index.htm

Restoring Body, Mind & Spirit:Sharpening Our Tools

ActionCOACH

National • Federal Reserve Bank Workforce Development Roundtable• White House Business Council and Delta Regional Authority• White House Rural Development Roundtable• National Association of Workforce Development Professionals • National Association of Workforce BoardsState• Tennessee Business Roundtable• State Chamber of Commerce Institute• Tennessee Center for Performance ExcellenceRegional• Jobs for TN Graduates Career Development Conference with LWIA 11• USDOL Workforce Innovation Grant with LWIA 11• Northwest TN Development District Regional Entrepreneurial Accelerators & Strategic Plan• Advanced Manufacturing Study - 19 countiesLocal• Career Center Consortium• P-16 Council• Job Fairs, Career Fairs and Business Expos• Business/Industry prospect meetings

Relationships: Calling All Crews

Our Future:Raising the Roof…The Sky’s the

Limit!

Sky-Kits

West TN Megasite

Full Throttle Sl’oon Shine

Discovery Park of America

Port at Cates Landing