The Cleveland Browns

welcomed in two

first round draft

picks Thursday

evening at the Pub-

lic Auditorium.

Danny Shelton and

Cameron Erving

are the two newest

additions to the

Dawg Pound for

the 2015 season.

The night was

filled with excite-

ment from hun-

dreds of the best

fans in the land. As

the doors opened a

sea of brown and

orange poured into

the Public Audito-

rium; some racing

to get to best seats,

others concerned

about getting their

hands on our newest merchandise.

The pop up shop for the evening

included; Draft hats, 2015 jerseys,

new logo tees, custom jerseys and

so much more.

The new 2015 jerseys were a top

selling item for the evening, hold-

ing 7 spots in the top 10 items

sold.

Here is the

full top 10

list of items

sold last

Thursday

based off

revenue.

1. Blank

Men Jerseys

2. Draft

59/50 Hat

3. Haden Limited Jersey

4. Ladies Blank Jersey

5. Mini Speed Helmet

6. Haden Replica Jersey

7. Draft 39-30 Hat

8. Crowell Replica Jersey

9. Youth Haden Jersey

10. Youth Blank Jersey

Draft Day 2015

What's Happen-

ing this Week in

Cleveland

2nd playoff series begin Monday May

4th as the Cavs take on the Bulls.

Friday May 8th is Dollar Dog night

at Progressive Field (Indians vs

Twins @ 7:10pm)

Strongsville’s Treetop Adventure had

it’s grad opening last weekend. Enjoy

outdoor zip lines, obstacles and

more!

Adventures of Robin Hood plays at

Playhouse Square Saturday May 9th

@ 12:00pm for only $10 a ticket

Life as a legend

You don’t have swagger like the pro shop

L e g e n d s H o s p i t a l i t y — C l e v e l a n d B r o w n s P r o S h o p

Customer Service Tip: Take Pride in Your Goodbye

Each and every day we have customers coming into our shop looking for something special. Maybe they found it and maybe they did not. However did you give them the best customer service that they could receive? A warm greet-ing, fast and friendly service, going above and beyond, and friendly goodbye? If you did these things then you should take pride in your goodbye, leaving the customer wanting to come back for more. At the end of the day, if you did your best to be a legendary employee any goodbye, should just be a “ see you next time”.

Volume 1, Issue 1 Tuesday May 5th 2015

Draft Day 1

Customer Service 1

Management 2

Returning Employ-

ees

3

New Hires 3

Birthday’s 4

2015 Game Sched-

ule

4

Special Thanks 4

Inside this issue:

Meet

the

Staff

Page 2

Managers and

Supervisors!

Bethany Davis

General Manager

Samantha Stepp

Office Manager

Kurt Ellis

Warehouse Manager

Derek England

Assistant Warehouse Manager

Mary Darmstadt

Store Manager Abby Stewart

Assistant Store Manager

Chandon Singleton

Register Supervisor

Shannelle Mosley

Back Stock Supervisor Lacey Mencl

Supervisor

Doug Paul

Supervisor

Dan Kurta

Assistant General Manager

Page 3 Returning Employees

Shannelle Pugh

Sales Associate

Diante Davis

Sales Associate

Zach Stepp

Sales Associate

Sharif Mashhour

Sales Associate

Nina Lipuma

Sales Associate

Dwayne Pugh

Warehouse Employee

Gerome Anderson

Warehouse Employee

Phillip Frank

Warehouse Employee

New 2015

Employees Aneesah Harris

Sales Associate

Amanda Smith Sales Associate

Stanley Wagner

Sales Associate

Avery Lewis

Sales Associate

Daniel Marko

Sales Associate

Danielle Stabler

Sales Associate

Darvell Dowldey

Sales Associate

Jake Yurik

Sales Associate

Kaylynn Walker

Sales Associate

Kentara Hambrick

Sales Associate

Labryant Abercrombie

Sales Associate

Michael Smith

Sales Associate

Raysean Dabney

Sales Associate

Sharo’Vente Greene

Sales Associate

Steven Luiere

Sales Associate

Taryan Michell

Sales Associate

Vanisha Jackson

Sales Associate

Zachary Douglas

Sales Associate Tam Harris

Sales Associate

Birthday’s and Special Events This Week!

Abby’s Birthday—May 4th

Cinco De Mayo—May 5th

Raysean’s Birthday—May 10th

Mothers Day—May 10th

Happy mothers day to all our wonderful Mothers!

100 Alfred Lerner

Way

Cleveland, Ohio

44114

LEGENDS HOSPITALITY– CLEVELAND BROWNS PRO SHOP

CONGRATULATIONS!

Chandon Singleton

Newsletter Name Contest

Winner!

Thank you to everyone and their hard

work over the month of April. We

appreciate each and everyone of you

and cannot wait to see how much we

accomplish this season!

If you noticed someone that has

went above and beyond for the

month of April, please let me know

so I can reward them with a special

thanks!

Special Thanks!

(440) 891-7533

sstepp@legends.net

Building a legacy of powerful results

with the leaders of global sports,

entertainment and business.

2015 Game Schedule Released: Mark your calendars for all home

games

Stay tuned for next

week’s issue

Home Games

August 13th 8pm vs Redskins

August 20th 8pm vs Bills

September 20th 1pm vs Titans

September 27th 1pm vs Raiders

October 18th 1pm vs Broncos

November 1st 1pm vs Cardinals

November 30th 8:30pm vs Ravens

December 6th 1pm vs Bengals

December 13th 1pm vs 49ers

January 3rd 1pm vs Steelers

Away Games

August 28th 7pm vs Buccaneers

September 3rd 8pm vs Bears

September 13th 1pm vs Jets

October 4th 4:05pm vs Chargers

October 11th 1pm vs Ravens

October 25th 1pm vs Rams

November 5th 8:25pm vs Bengals

November 15th 1pm vs Steelers

December 20th 4:05pm vs Seahawks

December 27th 1pm vs Chiefs

Announcements

1. What did you think of

the first newsletter? I

would love feedback

2. If you have any ideas/

stories you would like

to share email

sstepp@legends.net

3. Know of any nonprofit

groups? We will be

recruiting nonprofits

for game days shortly.

Talk to Samantha

about how to get in-

volved.

4. Don’t forget to point

out the Customer

Service Survey at the

bottom of every re-

ceipt

5. What do you think our

best selling item was

for the month of April?

Email me answers for

the chance to win a

prize!