Lect 1 Thoery Class

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    Introduction to some jargonsy Process

    y Mean value

    y Standard deviationy CV %

    y Attribute data

    y Variable data

    y P-value

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    Why Charts and graphs

    y Visualization of data

    y Easy troubleshooting by allocating the problem in thegraph

    y Flexible accessibility to huge amount of data on asingle sheet

    y Easy decision making

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    BackgroundTypes of variation

    Processvariation

    Test methodvariation

    Commonvariation Specialvariation

    *Differentiation of common cause of variation and special cause

    of variation

    Operator

    related issue

    Machine

    related issue

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    The concept

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    The concept

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    Six sigma

    yWhat is six sigma

    y The 3.4 defects ppm conceptyWho is the inventor of this all

    yWhat is the reason of getting it more and morepopular

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    The companies achieved 6 sigmay The list can be retrieved at

    http://en.wikipedia.org/wiki/List_of_Six_Sigma_companies

    y Some examples

    y Amazon.com Dell DHL Ford G.E Honeywell

    y Kraton polymers PIA PSO

    y McGraw Hill United states army

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    DMAICy Define the problem

    y Measure the data from the process

    y Analyze the problem and find the root causey Improve the process based on analysis

    y Control the process

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    Process analysis using chartsy Two fundamental types of charts for SPC

    Run charts Control charts

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    How to differentiate common and

    special causes of variationy Common cause variation:

    y It is inherent in process

    y Produced my multiple interactions between processvariables

    y The collection of variables and their interactions iscalled system of common causes.

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    How to differentiate common and

    special causes of variation

    y Variation in the process that is assignable to a specific

    cause or causes

    y This type of variation arises because of specialcircumstances

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    Actions to take immediately on

    finding some variationy Immediately try to understand when a special cause

    occurred.

    yDetermine what was different when the special causeoccurred

    y Identify ways to prevent the special cause fromrecurring

    y Actions:y Immediately make basic changes in process

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    Control chartsy These are the graphical display of the process stability

    and instability.

    y Process stability: certain degree of consistency

    y Process consistency: process in control limits of 3

    sigma

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    Reason for using control charts

    y Monitor process variation over time

    y To find the effectiveness of changes in processy Differentiate between special and common cause of

    variation

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    Run charts and control charts

    y Control charts like run charts display data in time

    sequencey Control charts are more efficient in assessing and

    improving process stability.

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    Types of control chartsy One type is that displays the attribute data and the

    second one displays the variable data.

    y Generally used types of control charts

    y X bar and Rcharts

    y Individual and moving range charts