Lean Six Sigma Baseline Data - GoLeanSixSigma.com
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Transcript of Lean Six Sigma Baseline Data - GoLeanSixSigma.com
Baseline DataBetter Understand How To Capture & Interpret Your
Baseline Data
What Is Baseline Data?
• A measurement of the current state of a process. It is an assessment of the capability of the process to meet customer expectations.
• Ex: Customers orders are inaccurate or incomplete 5% of the time
Collecting Baseline Measurement
1. Select the measure(s)
2. Develop a data collection plan
3. Go get the data!
Interpreting Your Data
• Make sure that the data is captured and compiled correctly
• Evaluate the data against your objective
• Does it confirm that there is a problem?
• Does it provide clues to potential causes?
• Do you need to review and revise parts of your charter?
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