Launching a major corporate intranet: Lessons from the coal fact.
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![Page 1: Launching a major corporate intranet: Lessons from the coal fact.](https://reader034.fdocuments.in/reader034/viewer/2022052522/54c6e3f04a79599f518b45b8/html5/thumbnails/1.jpg)
Lessons from the coal face: launching a
corporate intranetLeah Raper, InterContinental Hotels Group
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4,700
hotels
100+
countries
686,873
rooms
9 brands
1,120 hotels in
development
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350,000colleagues worldwide
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Our Merlin Philosophy
Keep it simple
• One click
• One view
• Moving into the 21st century!
“a one-stop-shop to connect our hotels to the tools they need to run their operations”
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#1 have a vision everyone can share
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#2 talk to everyone
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#3 keep your promises
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#4 always have some sound bites
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#5 deliver something
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#6 think about the numbers
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#7 stabilise as fast as you can
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The biggest lessons I learnt:
#1 have a vision everyone can share#2 talk to everyone#3 keep your promises#4 always have some sound bites#5 deliver something#6 think about the numbers#7 stabilise as fast as you can
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