Kingston Release Preview Highlights · Orchestration CMDB Knowledge Management Service Catalog...
Transcript of Kingston Release Preview Highlights · Orchestration CMDB Knowledge Management Service Catalog...
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Anomaly Detection
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GitIntegration
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Orchestration CMDB Knowledge Management
Service Catalog Workflow Process Engine
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Desjardins Value Prompter
"Delivery of reliable applications at scale, velocity and increased frequency to enable the business to meet its time to market goals”
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Challenge
Over 3,000 legacy apps on Lotus Notes
Poor end user app experience
Slow, tedious development cycles
Dejardins Transforms Legacy Business Apps with ServiceNow PlatformResults
Vastly improved user interfaces with enhanced stability
#x faster app development, quicker developer onboarding – only 10 days
Solution
Migrate Lotus Notes apps to ServiceNow
Use Agile development practices
Apps created on ServiceNow: Loan Management, Change of Account, Grievances
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Forrester TEI
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The ServiceNow Platform Solves the Following
Manual Processes
Processes Spanning Multiple Systems
Application Development is Slow
No ReusabilityLegacy user Experiences
Complex Infrastructure
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Visual Task BoardsService Portal
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Service Management Enablers
Configuration Change Catalog and KB Incident ProblemIntegration and Orchestration
SCM
CI/CD
Auto Testing
Automation
HR Onboarding