Kevin Gunn Director of Technology Services City of Denton
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Kevin Gunn Director of Technology Services City of Denton
Transcript of Kevin Gunn Director of Technology Services City of Denton
Kevin GunnDirector of Technology Services
City of Denton
City of Denton
City of Denton� 94 square miles� 114,000 population� Two Major Universities
� University of North Texas (36,000 enrollment)� Texas Women’s University (14,000 enrollment)
� Denton Airport 8th busiest in Texas� Solid Waste, Water, Wastewater and Electric Utilities� $590M Annual expenditures
Potential for Disaster
Potential for Disaster
April 3, 2012
Potential for Disaster
Outage Costs� Fire Department – 30 calls for service per day� Police Department – 100 calls for service per day� Utility Collections - $188K per day� Courts Collections – $87K per day� Water/ Electric Meter readings – 5,000 per day� Email – 250,000 sent/ received per day
Enabling Technologies� Virtualization – VMware hypervisor� Cisco UCS Blade servers and Nexus 5000 switches� EMC VNX5300 SAN
New Facility� Electric Operations building a new facility for Systems
Operators� 3.5 miles from primary data center� Built to withstand EF3 tornado� Outside of 500 year flood plain� No adjacent railroad
DR Site
DR Site
Site BSite A
SYNCHRONOUS/ASYNCHRONOUS REPLICATION
Active-Passive Site
Active-Passive Data AccessBefore VPLEX
Data on disaster recovery siteis used on failure
Outage to move applications
vPlex
VPLEX Metro
Site BSite A
TRANSFER PROTOCOL
Active-Active Site
VPLEX enables active use of resources at two sites
Federated Data AccessWith VPLEX
DISTRIBUTED VIRTUAL VOLUME
Demonstration
Expenses� vBlock, Nexus 7K, and Professional Services $670K� vPlex $180K (25 percent)
I don’t have $850K
Business Continuity Planning
Ask Customers to Consider� Critical processes to restore and what time frame� Personnel involved and alternates� Resources needed to support these processes� Expectations for day zero through day three� Expectations for day four through full recovery� Contact information
Critical Process� Not everything!� Collect revenue� Operations moving� Responders and cleanup
Personnel� One person that owns the process and an alternate
pg 16� Coordination� Empowered to make decisions� Know the process and resources needed
Resources� Alternate facility pg23� Desktops computers � Phones� Analog/fax lines� Electronic and paper files� Internal and external support for the process (e.g.
other departments, vendors, regulatory agencies)
Expectations� Zero to three days restoration time frame� Changes needed for Day 4 to complete restoration
Denton Airport Plan Document� BCP page 28
DocumentationExample and blank forms located at:http://www.cityofdenton.com/index.aspx?page=1608
