This project has received funding from the European Union’s Seventh Framework Programme for research, technological development and demonstration under grant agreement n° 607798

Driving Innovation in Crisis Management for European Resilience

Why informal volunteering?ISCRAM workshop on informal

volunteering, Mai 22-nd 2016, Rio de Jainairo

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Once upon the time, the life was simple:

• CM professionals had to save people,

• institutional volunteers helped them; and

• the population was there to be helped

GOOD OLD TIMES…

Illustration: command structure in emergency management, from EU-project ACRIMAS D4.1

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Engagement in formal volunteering is dropping,

BUT informal volunteering is on the rise:

• spontaneous volunters,

• self-organised groups,

• pre-registered volunteers…

Less ressources

More issues

Family ties dying out

Dependency on infrastructure

Population concentrated in

cities

Formal volunteers

Gogernemental spending

AND THE REALITY WE LIVE IN

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(R)EVOLUTION OF VOLUNTEERING?

Only institutional volunteers are good volunteers! (old-school)

Acknowledge self-organised volunteers, use their information (crowdsourcing, VGI)

Embracing virtual CM teams, resilient communities, crowdtasking

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FEARS AND UNCERTAINITIES

Is encouraging the population to help wise? What if they mess up?

Can we trust these people to do the RightThing™?

What if they joke around?

(How) can we even communicate with such a large number of would-be

volunteers?

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Types of (informal) volunteering: where and why do volunteers play an important role? (How) does this change across the globe and over time?

Management methodology: which management/organisation concepts and methodology are known to (not) work?

Opportunities and limitations: what are appropriate tasks for informal volunteers? (How) does this change with methodology?

Motivation: what motivates the informal volunteers? How can we increase their motivation?

SOME QUESTIONS TO ADDRESS TODAY

Welcome to the workshop!

Denis Havlik, AIT<denis.Havlik@ait.ac.at>

This project has received funding from the European Union’s Seventh Framework Programme for research, technological development and demonstration under grant agreement n° 607798

Time has come to drive

innovation

in Crisis

Management for

European Resilience

driver-project.eu

Coordinator: Fernando Kraus fernando.kraus@atos.net

DRIVER-PROJECT

@DRIVER_PROJECT#DRIVER

Driver Project

GET INVOLVED!

Thank you for your attention