2011 iscram summerschoolprogrambook

2011 ISCRAM Summer School on Humanitarian Information Management

and Logistics

The case of the Haiti Earthquake

Program Book

August 17-26, 2011

TILBURG UNIVERSITY

Tilburg, the Netherlands

2011 ISCRAM Summer School Program

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ISCRAM International Association ivzw

p/a Hermann Debrouxlaan 40 1160 Brussels - Belgium

Foundational Partners of the Summer School: B-FAST, Belgium Global Risk Forum GRF Davos ICT4Peace Foundation Institute for Disaster Prevention China Joint Research Center of the Europan Commission UN OCHA 2011 ISCRAM Summer School Program Directors: Paulo Goncalves, Universita della Svizzera italiana, Switzerland Bartel Van de Walle, Tilburg University, the Netherlands 2011 ISCRAM Summer School Local Organizing Team: Janneke Liebregts – van Maarle Ron de Milde Jan Otten (chair) Paul Pattynama

The 2011 ISCRAM Summer School is grateful for the financial support by the City of Tilburg, ICET, Safety Region Midden- en West Brabant, TIAS-NIMBAS Business School, the Tilburg School of

Economics and Management, and the Information Management Department.


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2011 ISCRAM SUMMER SCHOOL PROGRAM BOOK

This version: August 10 2011 TABLE OF CONTENTS 1. Practical Information: Daily schedule, Venue, Travel ............................................ 4

2. Program Overview ............................................................................................... 11

3. Participants .......................................................................................................... 15

4. Lecturers .............................................................................................................. 17

5. Lectures - short abstracts .................................................................................... 19


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1. Practical Information: Daily schedule, Venue, Travel The fourth ISCRAM Summer School takes place at Tilburg University, from August 16 to 26 2011. The university website is: http://www.tilburguniversity.nl . The contact person at the University is Mrs. Alice Kloosterhuis, Secretary Office of the Department of Information Systems and Management. Mrs. Kloosterhuis can be reached at +31 13 466 2188 during regular office hours. On-site registration takes place on Wednesday, August 17 at Tilburg University, in building K (Koopmans Building, the tallest building on the campus), Office K725 (in Building K, see campus map below), from 10 am in the morning until 1 pm. At 1 pm, lunch is offered at the student cafetaria. The daily program consists of morning and afternoon lectures, focusing on theory and practice. All lectures take place on campus in building T (the TIAS Building, see campus map below) in room TZ2. All lectures start at 9:00 am, until noon. Lunch will be held in the Student Cafeteria. The afternoon sessions start at 2 pm until the end of the afternoon. Dinner will take place in various locations in town.

http://www.tilburguniversity.nl/


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Tilburg and the Netherlands With a population of nearly 200,000 inhabitants, Tilburg is the Netherlands' sixth largest city and is located in the South of the country, close to the Belgian border, in the Province of ‘North Brabant’.


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For more (tourist) information on the Netherlands and Tilburg, see for instance: http://www.tilburg.nl/english/ep/home.do http://www.vvvtilburg.nl/

http://www.tilburg.nl/english/ep/home.do

http://www.vvvtilburg.nl/


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From Schiphol Airport to Tilburg (Tilburg Central Train Station): The easiest way is to take the train. For details on how to get from Schiphol to Tilburg by train, see: http://www.tilburguniversity.nl/contact/route/air.html and here: http://www.tilburguniversity.nl/contact/route/train.html The Dutch Railways (NS or Nationale Spoorwegen) website is here: http://www.ns.nl/ (choose English version).

Hotel Address: All participants at the Summer Schools are staying in hotel ‘De Postelse Hoeve’ which is located in Tilburg. Hotel Contact Information: Hotel De Postelse Hoeve Dr. Deelenlaan 10 5042 AD Tilburg Phone: +31 13 4636335 (or 013 463 6335 when you are in the country) Fax: +31 13 4639390 E-mail: [email protected] http://www.depostelsehoeve.nl/

http://www.tilburguniversity.nl/contact/route/air.html

http://www.tilburguniversity.nl/contact/route/train.html

http://www.ns.nl/

http://www.depostelsehoeve.nl/


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How to get from Tilburg Central train station (lower right flag on map) to De Postelse Hoeve hotel (upper left flag on the map):

You can take a bus to the hotel, or a taxi. However, at the hotel, we have bikes waiting for you (after all, this is Holland!) that you can use to get to the university.


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How to get from Hotel De Postelse Hoeve (upper right flag on map) to Tilburg University campus (lower left flag on map):


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Map of Tilburg University Campus with all Buildings indicated: Campus address: Warandelaan 2, 5000 LE Tilburg, the Netherlands.

Contact Information Organizers: During the Summer School, you can always contact Bartel: Bartel Van de Walle: Cell phone (any time): +32 479 45 7117 Home phone: +32 14 84 20 79 University office: +31 13 466 2016 Email: [email protected] or [email protected]

mailto:[email protected]

mailto:[email protected]


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2. Program Overview All Summer School locations are on the Tilburg University campus. Please note that the program may still be subject to last-minute changes. Day 1: Wednesday, August 17 2011 Registration takes place at Tilburg University, building K, room K713 (room 13 on the 7th floor) between 10 am - 1pm, followed by a light lunch at 1 pm, and later that afternoon a welcome reception offered by the University at 4 pm. Important Notice: Bikes (yes, this is Holland!) will be waiting for you at the Hotel upon your arrival on the 17th, so you can use your bike to get to the University for the registration. A member of the organising team will be at the Hotel in the morning to help you with the bikes, and hand over your bike. If you are arriving later, you can get the keys for your bike at the hotel reception desk.

Time Location Activity

10 am – 1 pm K713 (Bartel’s office) On-site Registration

1 pm – 2 pm Student Cafetaria Light lunch

2 – 4 pm T-building, room TZ2 Introduction to the Summer School: why are we here?

4 – 6 pm Tilburry III (on Campus) Welcome Reception offered by the department of Information Management

Day 2: Thursday, August 18 2011


9 am T-building – room TZ2 Haiti experiences: Geert Gijs (B-FAST), Jen Janice (TNT), Gerard De Groot (Tilburg University)

12:30 – 2 pm Student Cafeteria Lunch

2 – 5pm T-building – room TZ2 Making Sense of it all, by Chris Ansell, Berkeley


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University, USA

7 pm Dinner Museum of Textiles, Tilburg

Day 3: Friday, August 19 2011


9 am T-building – room TZ2 GDACS: the Global Disaster Alerting and Communication System by Tom De Groeve, JRC Ispra

12 – 1 pm Student Cafeteria Lunch

1 – 4 pm T-building – room TZ2 Early Warning and more by Ioannis Dokas, UCC Cork, Ireland

4 – 6 pm T-building – room TZ2 USAR, by Peter Bos

7 pm Restaurant Dinner in Café Karel, Tilburg

Day 4: Saturday, August 20 2011


9 am Hotel Postelse Hoeve Design Workshop by Jonas Landgren, IT University, Gothenburg, Sweden

12 – 1 pm Hotel Postelse Hoeve Lunch

Afternoon Brewery Beer tasting at Brewery (Tilburg)

Evening Barbeque

Day 5: Sunday, August 21 2011 Day off – time to explore the Netherlands!


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Day 6: Monday, August 22 2011


9 am T-building – room TZ2 Humanitarian Information Management in Haiti (Andrew Alspach, UN OCHA)


1 – 4 pm T-building – room TZ2 Geographical Information Systems (Beate Stollberg, JRC Ispra)

4 – 6 pm T-building – room TZ2 Geographical Information Systems in the Field (Naomi Morris)

7 pm Restaurant Dinner at La Cabana, Tilburg

Day 7: Tuesday, August 23 2011


9 am T-building – room TZ2 The logistics of Humanitarian Operations (Robin Mays, USA)


1 – 3 pm T-building – room TZ2 Lecture by Rene Moraal (training, Falck NL)

3 – 6 pm T-building – room TZ2 Crisis Information Management (Sanjana Hattutowa, ICT4Peace)

7 pm Restaurant Dinner at Peerke Donders, Tilburg


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Day 8: Wednesday, August 24 2011


9 am T-building – room TZ2 Crisis Information Management (Sanjana Hattutowa, ICT4Peace)

12 – 1 pm Student Cafeteria

1 – 5 pm T-building – room TZ2 Health Challenges (Jules Pieters, WHO)

7 pm Restaurant Dinner at La Grotta, Tilburg

Day 9: Thursday, August 25 2011


9 am Hotel De Postelse Hoeve Leaving for exercise day in Belgium

Day 10: Friday, August 26 2011


9 am T-building – room TZ2 Closing Session

12 – 1 pm Student Cafeteria Farewell Lunch


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3. Participants

Andersson, Dennis FOI Sweden Bo, Tao Earthquake Administration China

Castaneda Acevedo, Jaime Andres University of Lugano Switzerland

Defree, Dimitri Crisis Management Service, Health Department Belgium

Desjardins, Janie Pearson Peacekeeping Center Canada

Granasen, Magdalena FOI Sweden Gupta, Kailash University of North Texas USA Harrington, Bekky-Jay Nepal Ministry of Home Affairs Nepal Ho, Joanne University of Washington USA Jiang, Jingui Harbin Engineering University China

Kluckner, Sigmund University of Stuttgart Germany


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Lebak, Adolf CBRN Defense Center of Excellence Czech Republic Lendholt, Matthias GFZ German Research Center for Geosciences Germany

Mollmann, Stefan Karlsruher Institute of Technology Germany

Moshtari, Mohammed University of Lugano Switzerland Rane, Sanjay UN OCHA Kenya Roy, Priyanka University of Aston UK Sun, Youwei China Institute of Disaster Prevention China Villaveces, Jeffrey UN OCHA Colombia Widera, Adam University of Munster Germany Zhang, Tao National Earthquake Response Service China


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4. Lecturers

Alspach, Andrew UN OCHA Switzerland Ansell, Chris Department of Political Science University of California, Berkeley USA Bos, Peter USAR The Netherlands De Groeve, Tom Institute for the Protection and Security of the Citizen Support to External Security Joint Research Centre of the European Commission Dokas, Ioannis Cork Constraint Computation Center University College Cork Ireland Gijs, Geert Proces Manager Operations Emergency Planning & Disaster Relief Coordinator B-FAST Incident and Crisis Management Federal Public Service Health Belgium Hattotuwa, Sanjana ICT4Peace Switzerland Landgren, Jonas IT University and Gothenburg University Sweden Mays, Robin University of Washington USA


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Moraal, Rene Falck NL The Netherlands Morris, Naomi Livelihoods Program Manager - Pakistan - Acted Humanitarian Project Manager - Roaming - MapAction Pieters, Jules WHO Switzerland Ribbers, Piet Tilburg University The Netherlands Stollberg, Beate Institute for the Protection and Security of the Citizen Support to External Security Joint Research Centre of the European Commission van den Herik, Jaap Tilburg University The Netherlands


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5. Lectures - short abstracts (when available) Christopher Ansell, Making Sense of it All This lecture will provide an introduction to the literature on sensemaking, as developed by Karl Weick and others. This literature emphasizes the way that decisionmakers extract and interpret cues from their information environment and how this sensemaking is an on-going process. The lecture will then focus on how sensemaking is affected by four variables: the distributed character of decisionmaking and action; the uncertainty and ambiguity of information environments; the time pressures inherent in high-tempo events; and the knowledge-intensiveness of decisionmaking. Examples from a range of cases will be used as illustrations, but the lecture will investigate two cases closely in order to draw attention to challenges of effective sensemaking. The British response to the outbreak of mad cow disease will illustrate how cues are primed by historical experience and professional and institutional context. The global response to the H1N1 pandemic will them be explored to show how formal mechanisms of information-sharing and planning can unintentionally subordinate vital contextual information and circumscribe the on-going character of sensemaking. The lecture will conclude with a discussion of some of the ways that decisionmakers might be provided with “sensemaking support.”

Stollberg, Beate, GIS Analysts in international situation rooms have the difficult task of making sense of a very dynamic stream of information from multiple sources with various degrees of reliability, such as media reports, crowd sourcing data, volunteered geographic information, social networking, email, expert reports and sensor data. Most of this information is associated to location and can thus be mapped, providing an integrating platform for heterogeneous data. A wide range of mapping tools is available, ranging from professional Geographical Information System (GIS) enterprise solutions to lightweight web-based maps and the Open Source community is very actively developing new Web Mapping software. Geographical Information Systems (GIS) are a powerful tool for the analysis of large amounts of data about a location. Situational awareness for crisis management is based on the location of a disaster and has additional constraints: information is real-time and uncertain, analysis is performed under time pressure, and unexpected elements are typical. While GIS can help supporting situational awareness and decision making, it must be used in the right way. If GIS expertise and equipment are available within an organization, complex Spatial Data Infrastructures (SDI) can be designed to support many crisis information management tasks. However, such expertise and infrastructure is expensive, and low-cost alternatives are becoming more powerful. The availability of on-line geospatial Web Services providing global base maps, gazetteer functions and some analytical capabilities (such as routing) is increasing. Mash-ups can provide suitable solutions for some crisis management tasks, in particular if analytical tasks are limited and it is more important to be able to visualize data from multiple sources on the same map. This lecture will give an introduction to GIS, Web Mapping tools and geographic standards in general, the usage of them in situation rooms during a crisis and an illustration of future trends in this field. In more particular, the tasks carried out in the Crisis Management


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Laboratory at the Joint Research Centre of the European Commission after the earthquake in Haiti will be presented. Ioannis Dokas, Early Warning Systems and Systems Safety The devastating consequences of natural and man – made disasters have brought a global attention to the need of being proactive and resilient. Over the last years, especially after the first Global Early Warning conference which, was organised by the UN in Postdam Germany in 1998, significant efforts to improve the effectiveness of early warning systems have been made. These efforts are mainly focused around EWS for Natural Disasters. Unfortunately, inadequate attention is given to EWS for man – made disasters. In this Lecture I will discuss the elements that constitute an effective early warning system and I will briefly describe the different types of EWS that exist. Furthermore I will discuss the challenges which emerge when it is to design an EWS. Emphasis will be given to EWS for manmade disasters. Therefore, basic concepts and methods from the domain of systems safety will be presented and explained. Jonas Landgren, Design Workshop My plan for the summer school is to talk about Design and our role as designers of technology use for citizen response and crisis preparedness. The day will start with a 3* 45 min lectures on design, field research and prototyping. This will be based on the Human Centered Design Method from IDEO.com and experiences from my own fieldwork. The afternoon will include a field study where the students go out in the city of Tilburg. Their task is to make a series of observations and short interviews in order to get material to formulate design ideas for Citizen crisis preparedness. The output from this afternoon will be a set of proposals describing how IT could improve the citizens ability to collaborate with the authorities in case of crises and large scale accidents. Tom De Groeve: From mash-ups to modelling: technology for crisis situation awareness Large catastrophes often trigger international humanitarian response. This is a particular context in which many independent actors, including governmental agencies (e.g. search and rescue teams), non-governmental organizations (NGO’s such as Doctors Without Borders), corporations (e.g. Google or Microsoft) and international organizations (including the United Nations Office for Coordination of Humanitarian Affairs) work together to provide first response and subsequent relief and reconstruction assistance. In the absence of a clear command and control structure, situational awareness needs to be acquired by each actor independently. Needless to say that this community is eager to develop and use technology and systems to acquire and share information, and that collaboration and information sharing is generally considered as mutually benefitting. In the early onset of disasters, information is sparse. Traditionally, there are three main sources of information: scientific monitoring systems (e.g. seismological or meteorological networks), official information (briefings by the local emergency management agency) and media reports. Information management for each source requires different technological solutions, respectively focused on modelling, web portals for information sharing, and


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linguistic processing. However, more recently a fourth source of information is becoming available through Web 2.0: information from citizens, sometimes labelled crowd-sourcing. In case of a disaster, local (and remote) citizens can and do provide information (e.g. eyewitness reports) or analysis (e.g. compiling reports in an information feed). However, this fourth source is not widely used yet by emergency managers because the reliability of the information is not well understood and hard to assess in a time-critical environment. My lecture will address three different topics in this context: - Mash-ups: combining information from the Web. Based on the experience of the Joint

Research Centre, the principles and advantages of mash-ups in crisis response is shown.

Technology and data sources are reviewed, and research challenges highlighted. The

following example is used: http://dma.jrc.it/map.

- Modelling: information from various sources can be combined using scientific models to

derive new knowledge. In particular for sudden onset disasters, real-time characteristics

of the event can be combined with knowledge about the location of the event to derive

impact on population. Technology, models and data sources are reviewed, and research

challenges highlighted. The following example is used: http://www.gdacs.org.

- Volunteered Geographic Information and collaborative mapping. Creating geographic

information, whether it is for base maps or to map damage, is time consuming, but not

necessarily difficult. Tools are emerging to allow collaborative mapping, such as

OpenStreetMap or Google Map Maker. Technology and data sources are reviewed, and

research challenges highlighted. The following example is used:

http://www.openstreetmap.org.

Sanjana Hattotuwa, Crisis Information Management This lecture is aimed at individuals interested in humanitarian coordination who are interested in learning more about the role of information management, and how it contributes to the decision-making process. In this lecture, you will find a general overview of what information management is, and what its aims and objectives are. The course will flag cutting-edge platforms and tools now in use for crisis information management, within and outside the UN system and the role that information management can play in the process of informed decision-making. The skills learnt can apply to a much wider context, including peacekeeping and peacebuilding.

http://dma.jrc.it/map

http://www.gdacs.org/

http://www.openstreetmap.org/

2011 iscram summerschoolprogrambook

Education

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