Introduction to the HedEx Lite V200R001 V7

5/28/2018 Introduction to the HedEx Lite V200R001 V7

1/34

HUAWEI TECHNOLOGIES Co., Ltd.

www.huawei.com

HUAWEI Confidential

Introduction to HedExLite

Huawei Technologies Co., Ltd.

July 2013


2/34


3/34HUAWEI TECHNOLOGIES CO., LTD. HUAWEI Confidential Page 3

What is HedEx Lite?

The HedEx Lite is the lightweight single-user software edition of the HedEx.

HedEx Lite, the single-user software edition of HUAWEI Electronic

Documentation Explorer (HedEx), HedEx Lite eases documentation browse and

search, and supports online product documentation upgrades. Serviceengineers can use HedEx Lite to easily obtain the latest Huawei product

documentation.



Features

HedEx Lite has the following features:

Occupies disk space of only 5 MB and small memory space.

Does not need to be installed (if the software package is compressed, decompress it).

Huawei custom hdx format documentation package and local multi-format document

management,allowing users to browse documents of different products and different versions in

a centralized manner.

Provides powerful search functions, allowing users to quickly find desired information.

Supports automatic library upgrade, allowing users to obtain the latest Huawei product

documentation in a timely manner.

Supports automatic software upgrade, allowing users to obtain the latest version of HedEx Lite

in a timely manner.

Support online and Huawei Technologies support site document is an extension of Huawei

Technical Support Website



What's New in HedEx Lite V200R001C20

Feature Description

One-click login You can log in to the Huawei support website using one-click functionality on the HedEx

Lite desktop, without the need to enter the user name and password.

Various desktop

themes

You can download various themes to enrich your HedEx Lite desktop.

Desktop

application

management

You can manually add Huawei web applications or tool applications to the HedEx Lite

desktop and manage all applications within a single HedEx Lite.

Currently, the latest version of HedEx Lite is V200R001C20.



Glossary

HedEx Lite

A tool used to browse, search, and upgrade Huawei product documentation. HedEx is

pronounced as [`hediks] and is the acronym of Huawei Electronic Documentation Explorer.HedEx Lite is the single-user edition of HedEx and uses small disk space and memory space.

Product documentation

Documents delivered to customers along with Huawei products. Product documentation

includes solution description, system description, product description, installation manuals,

and reference manuals. Product documentation provides guidance for understanding,

operating, and maintaining Huawei products.

hdx file

The specific format of Huawei electronic documents. The file name extension is .hdx. An .hdx

file can be opened only in HedEx Lite.

library

An .hdx file.

basic library

An independent library that can be directly uploaded to HedEx Lite.

extend library

A library used as a supplement to a basic library.


7/34

HUAWEI TECHNOLOGIES CO., LTD. HUAWEI Confidential Page 7

Contents

HedEx Lite Overview

Getting Started with HedEx Lite

Obtaining HedEx Lite and Libraries

Operating Environment

Starting HedEx Lite

Viewing and Uploading Libraries

HedEx Lite Tray Icon

WebUI

Functions of HedEx Lite Problem Handling


8/34


9/34


Obtaining HedEx Lite and Libraries

From a documentation CD-ROM shipped with a product:

The documentation CD-ROM includes the HedEx Lite software and libraries. Using other methods:

Use the Online Query function of HedEx Lite.

Log in to http://support.huawei.com and download HedEx Lite on the home

page. Decompress the installation package and run Startup.exe. For details

about how to search for desired .hdx documents at the Support Website, click

the link in the following figure. Contact local Huawei technical support personnel.


10/34


Operating EnvironmentSoftware

Hardware Other Requirements

Operating System Browser

Microsoft Windows 2003

Microsoft Windows XP

Professional

Microsoft Windows Vista

Home Basic, Ultimate,

Business, and Enterprise

Microsoft Windows 7

Microsoft Internet

Explorer 6.0

Microsoft Internet

Explorer 7.0

Microsoft Internet

Explorer 8.0

(recommended)

Microsoft Internet

Explorer 9.0

(recommended)

Mozilla Firefox 15.0

(recommended)

Google Chrome 22.0

(recommended)

Apple Safari 5.1.7

(recommended)

Memory: 512 MB orabove

CPU: 1.8 GHz or

above

Available disk

space: 2 GB or

above

HedEx Lite may provide

PDF, Word, Excel, and

PPT documents.

Therefore, you need to

install the

following software:

Adobe Reader 6.0 or

later

Microsoft Office 2003 or

later

If the CPU of 3.0 GHz and memory of 1.5 GB are configured, HedEx Lite can support libraries with

the maximum size of 10 GB.


11/34


Starting the HedEx Lite

If you have saved the HedEx Lite on your computer, go to its save path and double-click .

If you are running the documentation CD-ROM, perform the following operations:

Click Runto start

the HedEx Lite.

Copy libraries

from the CD-

ROM to the

same local path

as HedEx Lite.

Copy both

libraries and

HedEx Lite to

your computer.

Click Runto start

the HedEx Lite.


12/34


13/34


14/34


WebUI Home Page

Help and Contact Us

1. After you start the HedEx Lite, the HedEx Lite home page is displayed.

2. Libraries with yellow

icons are newly uploaded.

3. Click a library to browse it.

4. Click here to view library

details.5. This icon indicates that a new

version of a documentation library is

available. You can click this icon to

upgrade the documentation library.


15/34


16/34


17/34


18/34


Managing Documentation Automatic Library

Upgrade: Upgrade Methods

Note:

The follow requirements must be met:

You have required permission to access the Support Website.

You have a Support Website user account or a user account with higher permission.

You can use the

documentation upgrade

function only after login.

1. You need to

configure upgrade

parameters first.


19/34


20/34


Managing Documentation AutomaticLibrary Upgrade: Manual Detection

On the Upgrade Library tab page, click

Upgrade libraries to check whether library

upgrade is needed.

If you have saved HedEx Lite and libraries on your computer, HedEx Lite

automatically checks for library upgrade:

Assume that the libraries of Quidway S9300 V100R002C00_05 exist in HedEx Lite. If new versions

of libraries are released at http://support.huawei.com, the list of upgrade tasks is displayed below

after you click Upgrade libraries.


21/34


22/34


23/34


Managing Documentation Creating RemarksWhen viewing a library, you can create a remark as required.

1. Click Add Remark to

open the Remarkspage.

The iconis

displayed if

there are

remarks.

Click the icon

to locate the

row where a

remark is

created.


24/34


Managing Documentation Managing Remarks

3. Click Exportto export

remarks to an Excel file.

2. Click Importto import

the remarks that areexported from the HedEx

Lite.

4. Modify or delete a

remark.

1. Query remarksby author, title,

date, or content.

Tip: The import and export functions are used for data backup, data migration, and batch feedback.

5. Click a remark to locate thespecific library content.


25/34


Managing Documentation Providing Feedback

You can provide

feedback on each

topic in an .hdx file.

Click View Your Feedback to view

replies.If a document is not uploaded

to the Huawei support website, you

cannot see the feedback about this

document.

When you click Email

Feedback, your localemail client will be

invoked automatically.

You can send your

feedback to the default

email address

[email protected].

Enter your feedback and

click Submit. You can goto My Support to view

replies.

You can provide feedback if

you have any doubts,

suggestions, or requirements.


26/34


Managing Documentation Creating FavoritesWhen viewing a library, you can create a favorite for the page that you are interested in.

On the Favoritespage, you can view all favorites.

If a favorite title is unavailable, the related library does not exist and therefore cannot

be opened.

Click a favorite to viewspecific document

content.

Click Add Favorite to open

the Favorites page.


27/34


28/34


Managing Documentation Managing Local

Documentation

Click Load Local Folder to manage documents in PDF, HTML, Word,

Excel, PPT, TXT, and ZIP formats in this folder.

2

Click a library name to check the path of loading the

local document. The HedEx Lite can search for bothHDX documents and local documents.


29/34


Managing Documentation Saving PagesYou can use the page saving function provided by Internet Explorer to save one or

more pages.

Tip: Only HTML pages can be saved.

Click Save

Page.

Select a savepath.

1

2

Select a node.

3


30/34


31/34


32/34


Contents

HedEx Lite Overview

Getting Started with HedEx Lite

Functions of HedEx Lite

Problem Handling


33/34


Problem Handling

(1) When customers encounter any problem in the use of HedEx Lite, the customers

can contact Huawei frontline engineers for technical support or call the Huawei

Customer Service Hotline or compress the logfolder under the HedEx Lite path and

send it [email protected].

(2) When customers or Huawei frontline engineers encounter any problem in the use

of HedEx Lite, they can submit the problems in the iCare based on the product.

(3) When the second-level engineers cannot solve a HedEx Lite problem, the problem

is submitted to the third-level engineers, that is, the HedEx Lite coordinator of thecorresponding product line for solution, or you can also contact the coordinator of the

Information Tools Department directly for help.

Note:

HedEx Lite is an attribute of documentation, pay attention to the following points whensubmitting problems in the iCare:

Select Documentin Root Cause, and enter HedEx Lite information in Work Note.

When the HedEx Lite applies to multiple products, select the product that the

submitter is responsible for.
mailto:[email protected]:[email protected]:[email protected]


34/34

Introduction to the HedEx Lite V200R001 V7

Documents

Transcript of Introduction to the HedEx Lite V200R001 V7