HedEx Lite V200R001 Training Material(for Enterprise)

5/20/2018 HedEx Lite V200R001 Training Material(for Enterprise)

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HUAWEI TECHNOLOGIES Co., Ltd.

www.huawei.com

HUAWEI Confidential

Introduction to HedExLite

Huawei Technologies Co., Ltd.

January 2014


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HUAWEI TECHNOLOGIES CO., LTD. HUAWEI Confidential Page 2

Contents

HedEx Lite Overview

What Is HedEx Lite

Features

What's New in HedEx Lite V200R001C50

Glossary

Getting Started with HedEx Lite

Functions of HedEx Lite

Problem Handling

For details, see the HedEx Lite User Guide.


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What is HedEx Lite?

The HedEx Lite is the lightweight single-user software edition of the HedEx.

HedEx Lite, the single-user software edition of HUAWEI Electronic

Documentation Explorer (HedEx), HedEx Lite eases documentation browse and

search, and supports online product documentation upgrades. Serviceengineers can use HedEx Lite to easily obtain the latest Huawei product

documentation.


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Features

HedEx Lite has the following features:

Occupies disk space of only 5 MB and small memory space.

Does not need to be installed (if the software package is compressed, decompress it).

Huawei custom hdx format documentation package and local multi-format document

management,allowing users to browse documents of different products and different versions in

a centralized manner.

Provides powerful search functions, allowing users to quickly find desired information.

Supports automatic library upgrade, allowing users to obtain the latest Huawei product

documentation in a timely manner.

Supports automatic software upgrade, allowing users to obtain the latest version of HedEx Lite

in a timely manner.

Support online and Huawei Technologies support site document is an extension of Huawei

Technical Support Website


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What's New in HedEx Lite V200R001C50

Currently, the latest version of HedEx Lite is V200R001C50.

Feature Description

Optimized Features Improves the HedEx Lite startup speed.

Advertisement and

promotion

Synchronizes pop-up advertisements from support.huawei.com to HedEx Lite.

AnswerHouse Provides an FAQ on Huawei documents.


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Glossary

HedEx Lite

A tool used to browse, search, and upgrade Huawei product documentation. HedEx is

pronounced as [`hediks] and is the acronym of Huawei Electronic Documentation Explorer.HedEx Lite is the single-user edition of HedEx and uses small disk space and memory space.

Product documentation

Documents delivered to customers along with Huawei products. Product documentation

includes solution description, system description, product description, installation manuals,

and reference manuals. Product documentation provides guidance for understanding,

operating, and maintaining Huawei products.

hdx file

The specific format of Huawei electronic documents. The file name extension is .hdx. An .hdx

file can be opened only in HedEx Lite.

library

An .hdx file.

basic library

An independent library that can be directly uploaded to HedEx Lite.

extend library

A library used as a supplement to a basic library.


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Contents

HedEx Lite Overview


Obtaining HedEx Lite and Libraries

Operating Environment

Starting HedEx Lite

Viewing and Uploading Libraries

HedEx Lite Tray Icon

WebUI

Functions of HedEx Lite Problem Handling



How to Obtain an Account

1. Access the Huawei support-e

website to apply for an account with

the rights of a common user.

2. Upgrade a common user account

to an equipment customer account ifnecessary.



Obtaining HedEx Lite and Libraries

From a documentation CD-ROM shipped with a product:

The documentation CD-ROM includes the HedEx Lite software and libraries. Using other methods:

Use the Online Query function of HedEx Lite.

Log in to http://support.huawei.com/enterprise / /enterprise / and download

HedEx Lite on the home page. Decompress the installation package and run

Startup.exe. For details about how to search for desired .hdx documents at the

Support Website, click the link in the following figure. Contact local Huawei technical support personnel.



Operating Environment

SoftwareHardware Other Requirements

Operating System Browser

Microsoft Windows

2003

Microsoft Windows XPProfessional

Microsoft Windows

Vista Home Basic,

Ultimate, Business,

and Enterprise

Microsoft Windows 7

Microsoft Internet Explorer

6.0


7.0


8.0 (recommended)


9.0 (recommended)


10.0(recommended)

Mozilla Firefox 23.0

(recommended)

Google Chrome 28.0(recommended)

Apple Safari 5.1.7

(recommended)

Memory: 512 MB

or above CPU: 1.8 GHz or

above

Available disk

space: 2 GB or

above

HedEx Lite may provide

PDF, Word, Excel, and

PPT documents.

Therefore, you need to

install the

following software:

Adobe Reader 6.0 or

later

Microsoft Office 2003 or

later

If the CPU of 3.0 GHz and memory of 1.5 GB are configured, HedEx Lite can support libraries with

the maximum size of 10 GB.


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Starting the HedEx Lite

If you have saved the HedEx Lite on your computer, go to its save path and double-click .

If you are running the documentation CD-ROM, perform the following operations:

Click Runto start

the HedEx Lite.

Copy libraries

from the CD-

ROM to the

same local path

as HedEx Lite.

Copy both

libraries and

HedEx Lite to

your computer.

Click Runto start

the HedEx Lite.


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Viewing and Uploading Libraries

If you have obtained libraries, click Library Management on the Adminpage and upload libraries.

If the HedEx Lite does not contain the library that you require, you can accesshttp://support.huawei.com/enterprise / /enterprise / to obtain the library and then upload it to HedEx Lite.

If you have obtained HedEx Lite and libraries, double-click a library. Then HedEx Lite starts

automatically for you to view the library. This library, however, is not uploaded to HedEx Lite. Therefore,

this library is not displayed on the Homepage after you restart HedEx Lite.

Open a library. You can go tothe previous or next topic and

view the sequence number (for

example, 306) of the current

topic in the library.

Click the link to learn

about how to upload

libraries.


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HedEx Lite Tray Icon

If you start the HedEx Lite, you will find a HedEx Lite tray

icon in the notification area. Right-click the HedExLite tray icon to perform basic settings.

Right-click the HedEx Lite tray

icon and choose Aboutfromthe shortcut menu. The About

HedEx Lite page is displayed, as

shown in the following figure.

Change the default

save path to libraries.

Query the HedEx Lite

version that is in use.

You can add a

maximum of 10 librarypaths.


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WebUI Home Page

Help and Contact Us

1. After you start the HedEx Lite, the HedEx Lite home page is displayed.

2. Libraries with yellowicons are newly uploaded.

3. Click a library to browse it.

4. Click here to view library

details.

5. This icon indicates that a new

version of a documentation library is

available. You can click this icon toupgrade the documentation library.

One-Click Login to the

Support or Support-E

Website Account


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Contents

HedEx Lite Overview



Advanced Search

Automatic Library Upgrade

Creating Remarks

Providing Feedback Creating Favorites

Library Management

Printing Documentation by Page or Node

Automatic HedEx Lite Upgrade

Problem Handling

Tip: Play slides in view show mode so that you can click the links in the slides.


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Managing Documentation Advanced Search

Specify a search scope.

Set search

criteria.


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Managing Documentation Narrowing Your

Search

As shown in the following figure, search results are sorted by three categories and

then further classified based on scenarios.

Note: In practice, the search categories for a library is associated with the search

design of the library.

Categories Scenarios

You can narrow your search by using the

following methods:

Search within results

Keyword combination

Search syntax

Search filtering

Use HedEx Lite in Chinese to search for both Chinese and English libraries.

Use HedEx Lite in English to search for only Englishlibraries.

Search Mode Search

Expression

Exact search "A B"

Boolean logic

search

A AND B;

A OR B

Wildcard search A*; A?

Fuzzy search A~


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Enhanced Search Functions(1)

A:You can select a document

type during search to narrow

down the search scope and

improve the exactness.

B: Recommendations are added insearch results.

C: Explanations of terms and abbreviationsare added in search results


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Enhanced Search Functions(2)

E:Within a document, keyword

association makes search results more

exact.

D:Search results are simplified and the

same title of results are combined,

which makes it easier to browse and

find the desired search result.


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Managing Documentation Automatic Library

Upgrade: Upgrade Methods

Note:

The follow requirements must be met:

You have required permission to access the Support Website.

You have a Support Website user account or a user account with higher permission.

You can use the

documentation upgrade

function only after login.

1. You need to

configure upgrade

parameters first.


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Managing Documentation Automatic

Library Upgrade: Automatic Detection

If you have saved HedEx Lite and libraries on your computer, HedEx Lite automaticallychecks for library upgrade:

If only libraries are upgraded, HedEx Lite notifies customersand Huawei engineersof

the upgrade of local libraries.

The HedEx Lite automatically detects for new libraries

available at http://support.huawei.com/enterprise at atwo-day interval. If there are libraries to be upgraded, a

message is displayed in the taskbar tray. If you click on

the message, the message will not be displayed the

next two days. If you do not click on the message, the

message will be displayed once you start the HedEx

Lite again. The HedEx Lite will not detect for new

libraries the next two days irrespective of whether youclick on the message.


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Library Upgrade: Manual Detection

On the Upgrade Library tab page, click

Upgrade libraries to check whether library

upgrade is needed.

If you have saved HedEx Lite and libraries on your computer, HedEx Lite

automatically checks for library upgrade:

Assume that the libraries of Quidway S9300 V100R002C00_05 exist in HedEx Lite. If new versions

of libraries are released at http://support.huawei.com/enterprise / , the list of upgrade tasks is

displayed below after you click Upgrade libraries.


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Library Upgrade: Online Query

The Obtaining the HedEx Lite Software and

Libraries page is displayed.

The Viewing and uploading

Libraries page is displayed.

Enter a correct product name. When you enter the first letter of aproduct name, the HedEx Lite automatically displays all related

product names for your reference.


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Library Upgrade: Rollback

Rollback succeeded.

After a library is upgraded, if you find that the target version is not the required one,

choose Upgrade Library > Upgrade Log and click the left arrow icon as shown in the

following figure to roll back to the source version.


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Managing Documentation Creating Remarks

When viewing a library, you can create a remark as required.

1. Click Add Remark to

open the Remarkspage.

The iconis

displayed if

there are

remarks.

Click the icon

to locate the

row where a

remark is

created.


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Managing Documentation Managing Remarks

3. Click Exportto export

remarks to an Excel file.

2. Click Importto import

the remarks that areexported from the HedEx

Lite.

4. Modify or delete a

remark.

1. Query remarksby author, title,

date, or content.

Tip: The import and export functions are used for data backup, data migration, and batch feedback.

5. Click a remark to locate thespecific library content.


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Connect with Author

You can provide

feedback on each

topic in an .hdx file.

When you click Email

Feedback, your localemail client will be

invoked automatically.

You can send your

feedback to the default

email address

[email protected].

Enter your feedback and

click Submit. You can goto My Support to view

replies.

You can provide feedback if

you have any doubts,

suggestions, or requirements.

Currently viewing feedback about

documents on the Huawei support -E

website by one click is not supported.

You can view feedback only on the

document page.


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Managing Documentation Creating Favorites

When viewing a library, you can create a favorite for the page that you are interested in.

On the Favoritespage, you can view all favorites.

If a favorite title is unavailable, the related library does not exist and therefore cannot

be opened.

Click a favorite to viewspecific document

content.

Click Add Favorite to open

the Favorites page.


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Managing Documentation Managing LibrariesOn the Library Management page, you can:

Create folders todisplay libraries

in a hierarchy.

Choose

whether todisplay a

library on the

Homepage.

Upload a library. To upload multiple libraries at a time, click Add

More and then click Browseto add more libraries.

You can click this button to add non-HDX documents in local folders to the

HedEx Lite, and search for non-HDX documents in local folders in the sameway as it searches for HDX documents. Supported non-HDX documents

include PDF, HTML, Word, Excel, PPT, TXT, and ZIP documents.

Clear HDX documentation

packages of earlier versions.


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Managing Documentation Clearing Documentation

Packages of Earlier Versions in a One-Click Manner

A) Navigation path: hyperlink under Adminand Upgrade Library

B) FunctionsClear HDX documentation packages of earlier versions.

2. Click Deleteto

delete a selected

package. List of local packages oflatest versions

List of local packages ofearlier versions

1. Select the

package which you

want to delete .


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Managing Documentation Managing Local

Documentation

Click Load Local Folder to manage documents in PDF, HTML, Word,

Excel, PPT, TXT, and ZIP formats in this folder.

Click here to check the path of loading the

local document. The HedEx Lite can search

for both HDX documents and local

documents.


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Managing Documentation Saving Pages

You can use the page saving function provided by Internet Explorer to save one or

more pages.

Tip: Only HTML pages can be saved.

Click Save

Page.

Select a savepath.

1

2

Select a node.

3


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Advertisement and Promotion

The advertisement and promotion function is added. Pop-up advertisements

released by support.huawei.com are synchronized to HedEx Lite clients.

Enable advertisement and promotion in HedEx Settings determines whether to

receive pop-up advertisements from support.huawei.com.

Notes:

If a user starts and logs in to the HedEx Lite, the user views pop-up advertisements released

to login users.

The What's New in HedEx Lite

V200R001C50 page is displayed.

M i D kt A li ti D t ti


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Managing Desktop Applications Documentation

Click here to add

a shortcut.

Click here to switch a

user account.

Click here to

change a

desktop theme.

Click here to view

the document

feedback and

replies.

The access to the

Huawei support-E

website

A platform that consolidates

document improvements,

highlights, and latest

information development

capabilities

Click here to access

FAQs on Huawei

documents.

Click here to

enter the

Enterprise Tool

Store.

The What's New in HedEx Lite

V200R001C50 page is displayed.


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Automatic Upgrade

The HedEx Lite automatically accesses http://support.huawei.com/enterprise /

/enterprise / to check for its latest version every seven days after its first start. If a

new version is detected, a message is displayed prompting you to download and

upgrade the HedEx Lite.

Alternatively, you can check for a new version of the HedEx Lite by using the

HedEx Lite icon on the taskbar.

Notes:To upgrade the HedEx Lite, you must have an equipment customer account or a user with

higher permission.

During the HedEx Lite upgrade, all data (including libraries, remarks, and favorites) of the

earlier HedEx Lite moves to HedEx Lite of the latest version.


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Contents

HedEx Lite Overview



Problem Handling


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Problem Handling

(1) When customers encounter any problem in the use of HedEx Lite, the customers

can contact Huawei frontline engineers for technical support or call the Huawei

Customer Service Hotline or compress the logfolder under the HedEx Lite path and

send it [email protected].

(2) When customers or Huawei frontline engineers encounter any problem in the use

of HedEx Lite, they can submit the problems in the iCare based on the product.

(3) When the second-level engineers cannot solve a HedEx Lite problem, the problem

is submitted to the third-level engineers, that is, the HedEx Lite coordinator of thecorresponding product line for solution, or you can also contact the coordinator of the

Information Tools Department directly for help.

Note:

HedEx Lite is an attribute of documentation, pay attention to the following points whensubmitting problems in the iCare:

Select Documentin Root Cause, and enter HedEx Lite information in Work Note.

When the HedEx Lite applies to multiple products, select the product that the

submitter is responsible for.
mailto:[email protected]:[email protected]:[email protected]


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HUAWEI TECHNOLOGIES CO LTD HUAWEI C fid ti l P 38

Thank youwww.huawei.com

HedEx Lite V200R001 Training Material(for Enterprise)

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