International BPO process and IT

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Transcript of International BPO process and IT

Page 1: International BPO process and IT
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Neon Technosoft is one of the fastest growing BPO company in India that offers seamless and the most affordable BPO and KPO solutions. Neon Technosoft combines world class Technology, Process Skills and Expertise to fulfill the client’s requirement round the clock assuring business as usual. ‘Pleasure in job equals to Perfection in the work’. We are doing arduous work to deliver quality, with top-notch perfection, to our clients.

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Join us.With our team of experts, we ensure

that no matter where you may be, you are provided with the best of services that help you move towards successful business growth.

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We are committed, we are determined, we stand for quality. The above all, we are running with highly and professionally trained team leaders with a proficient employee team. We carry out the work with great quality and also strictly observe time schedule for completion of the work. Both quality control and timely completion have been our top priority since the very beginning.

Why Neon Technosoft?

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1) Understanding Business:We fully understand the client’s business and their requirement. This is done to ensure rendering of top-notch quality.

2) Developing models:We do arduous work to develop models to accomplish the client’s requirement.

Our Approach :

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3) Selection of model by the client:We give samples of the models to the client so that they can choose the suited one.

4) Follow up:Final feedback is taken. We ensure client satisfaction

5) Initiating our service:We initiate the service with the infrastructure, technology, equipment and model which our client suggested.

6) Updating the client:We keep our client informed about the work that is going on. Any changes he suggests would be implemented.

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7) Intermediate feedback sessions:After updating our client with the

work, we conduct meetings to know their response. Any grievances would be taken very seriously

8) Preparing reports:We prepare detailed project and

evaluate them. Reports are also analyzed by experts in the respective field.

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Call center Customer care E-marketing Technical support Knowledge process outsourcing Resource Process Outsourcing Web services Software solution and data management Search Engine Optimization

Services:

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BPO is the most famous of all the call center services. It lets the customer solve his/her query instantly. On the other hand, it is also very convenient to pick up your phone and call to get your query resolved. This process does not take much time and also very effective.

Outbound Services Inbound Services Chat/Back end services

Call Center:

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Meeting the expectations of the customers and giving them more than what they expected. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met.

• Mail –email support• Voice-phone support• Chat-live on-line support

Customer care:

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Neon Technosoft has in depth understanding of clients marketing objectives, Form the beginners to highly advanced marketers and IT professionals. Neon offers you industry leading email marketing campaign management solutions for maximum deliverability and campaign effectiveness.

Web media Order entry Replenishment Lead generation Market research Product/service sales Market entry support Customer profile development Satisfaction tracking Post sales service Data entry work

E-marketing

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We provide technical support to clients in several ways including online support via phone and web-based screen sharing. Neon approach to technical support and end-user computing outsourcing is based on deep domain expertise and an appropriate blend of operations and technical skills, including considerable expertise in product support.

Technical support:

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Web services:We provide a range of services from website design and development. Web services are self-contained, modular, distributed, dynamic applications that can be described, published, located, or invoked over the network to create products, processes, and supply chains.

Corporate website development E-commerce solutions B2B/B2C solutions Website promotionData management services:

Data management is the process of controlling the information generated during a research project. Data management is the development and execution of architectures, policies, practices and procedures in order to manage the information lifecycle needs of an enterprise in an effective manner.

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KPO is a form of outsourcing, in knowledge-related and information related work is carried out by workers in a different company or by a subsidiary of the same organization, which may be in the same country or in an offshore location to save cost.

Financial Research Business Research Market Research Data Analytics Legal and IP

Knowledge process Outsourcing:

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RPO Services is a recruiting process outsourcing firm based in INDIA, providing services worldwide. Neon RPO is equipped to manage a client’s entire recruitment and hiring process.

Services promises to reduce your recruitment cost and time more than 50% and increases your productivity by 50%. Together we will be 100% the perfect stop for your entire recruiting support.

Our staffing services models are: -Temporary staffing (Shot term) -Permanent staffing -Long term contract staffing – project staffing

Resource Process Outsourcing

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You've finished your web design, uploaded your files, and set up your blog, but you're still not getting as many visitors as you hoped for.

We are here to process of affecting the visibility of a website or a web page in a search engine'sSEO can be divided into two main areas:

Off-page SEO (work that takes place separate from the website)

On-page SEO (website changes to make your website rank better)

Search Engine Optimization:

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Neon Technosoft is a professional consultancy service helps organization sources, recruit and manage their most important assets – Human Resources.

Management Consulting provides strategic and operational expertise in project management and procurement, ranging from business definition to execution and across technical, commercial and legal disciplines.

We supply our customers in different industries with: Strategic consulting Third party analyses Organizational improvement Key professional resources

We work 24/7 support, 365 Days

NEON Technosoft consultancy services:

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Looking for a challenging and exciting career?

Join Us :

We are looking for Dedicated and Intelligent candidates for the various challenging jobs. If you are ready to take your career and our clients to the next level, send us your resume at [email protected] Resource [email protected] us at +91-9100402005

Careers:

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Contact us:Neon Technosoft Pvt.Ltd,

Door No: 27-6-84,Sri Krishna Estate, 2nd Floor, Prakasham Road, Land Mark: RR JointsGovernorpet,Vijayawada – 520002.Andhra Pradesh, India.

E-Mail: [email protected] No: +91-866-2556756, 9100402005/8/9Visit us at http://www.neontechnosoft.com/