INTERNATIONAL VOICE BPO PROPOSAL 100-Seater BOT...

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INTERNATIONAL VOICE BPO PROPOSAL 100-Seater BOT model

Transcript of INTERNATIONAL VOICE BPO PROPOSAL 100-Seater BOT...

INTERNATIONALVOICE BPOPROPOSAL

100-Seater BOT model

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STARTUP SIZE & BOT

An International voice BPO, which can be scaled up to bigger ones as you grow. The initial size depends on your budgetary allocation, this one is for a 100-seater.

BOT model: We build, operate and transfer it to you at the end of 05 years.

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BUDGET

Budgetary allocation needed: 20000 USD per seat includes leased premises, consulting fee, training, pre-operatives and all other sundry expenses for the first 12 months; this is the benchmark. By then the project is expected to reach profitability hence no further investments on operational expenses.

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PROCESS

Implementation time: 60 – 90 days.

Minimum Earnings per hour per seat: 12USD (will reach 12USD by 9-10 months from the day of dialing).

Nature of business: outbound, inbound, email & chat support, non-voice, business consulting.

Operational profitability: one year.

Training: 1-2 months.

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CONSULTING FEE

Consulting fee structure for a 100-seater for first year:

200000USD @ 2000USD per seat per annum payable in 10 equal parts.

The first part of 20000USD becomes the signing fee during the signing of MOU with AWS.

The same arrangement shall continue for the next four years.

All the airfare, accommodation and local transportation has to be organized by the promoter during all the visits.

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SCOPE OF CONSULTANCY

Guiding the promoter in technology, setting-up facility, recruitment, training, providing business contract from US or CANADA or UK or AUSTRALIAN clients, coordinating with the clients, coordinating payments, guiding the promoter throughout the MOU period.

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DURATION & SPACE

Duration of business contract: 05 years.

Space required: 60sft. Per agent. Which includes the other entire common areas and admin sections.

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REVENUE GENERATION

On a 100-seater project in 1-shift operation of 07 working hours, minimum expected revenue generation is to the tune of 9.5milUSD – 10milUSD at the end of five year time-frame.

Minimum profitability: 1.9milUSD – 2milUSD in a timeframe of 05 years.

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DUEDILIGENCE

Before signing the MOU, a due diligence visit will be made by a senior personnel and the project will be discussed in detail with the promoter’s team.

All the expenses for airfare, local transportation, stay during the visit should be organized by the promoter.

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MOU

Once the promoter and AWS agree to work together, MOU to that effect will be signed with first part of consulting fee which will be followed by identification of facility, recruitment of people, signing business contracts with offshore clients. The whole process takes about 60-75 days.

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SECOND & THIRD SHIFTSECOND & THIRD SHIFT

Once we implement one shift with 100 people and set revenue is achieved, we shall repeat the same act for a second shift with 100 people. With two shifts fully operational, revenue gets doubled.

After completing two shifts, we shall attempt third shift with 100 people. With three shifts operational, revenue gets tripled.

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CONSULTING FEE CONSULTING FEE -- 22

Consulting fee structure for a 100-seater for second shift:

200000USD @ 2000USD per seat per annum payable in 10 equal parts.

The first part of 20000USD becomes the signing fee during the signing of MOU with AWS.

The same arrangement shall continue for the next four years.

All the airfare, accommodation and local transportation has to be organized by the promoter during all the visits.

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CONSULTING FEE CONSULTING FEE -- 33

Consulting fee structure for a 100-seater for third shift:

200000USD @ 2000USD per seat per annum payable in 10 equal parts.

The first part of 20000USD becomes the signing fee during the signing of MOU with AWS.

The same arrangement shall continue for the next four years.

All the airfare, accommodation and local transportation has to be organized by the promoter during all the visits.

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GOING FORWARD

For any further queries, you can contact our chief consultant For any further queries, you can contact our chief consultant Mr.MurthyMr.Murthy on on [email protected]@atworldsolutions.com, global hand phone + , global hand phone + 9191--990990--103103--4128.4128.