Interactive TV: TxtTVfrom understanding home contexts to

extending social interaction

Dr. Hokyoung Ryu

09.08.2005

Home context• What can we do at home?

– Work• e.g., cooking, cleaning, laundering, playing

with children• Question: do technologies reduce this work

activities at home?– Relaxation

• e.g., sleeping, lying on couch, watching TV or listening music

• Question: do technologies extend this relaxation activities at home?

– Entertainment• e.g., reading books, watching TV or playing

with children, dining• Question: do technologies increase the level of

this entertainment activities at home?– Information access

• e.g., reading books, surfing with computers, watching TV or listening radio

• Question: do technologies support this information gathering activities at home?

• What is home activities?– Interviewed 40 people in Albany– Most cannot separate one after the others– Mostly, they want to have relaxation

(37.50%) or entertainment (32.50%)… but information gathering (27.50%) as well.

Questions about home contexts

• Individual or collaborative or social interaction?

– Do people want to work alone or together as a family?

– e.g., cleaning, cooking• Fit for purpose?

– What it is that users want to achieve?– e.g., TV is for relaxation, entertainment

and information gathering? • Who will be a typical user

– e.g., Grandma or 2 yrs boy• Are the appliances simple to use or

easy to learn?– e.g., cooking knobs

• What is needed in different rooms?– e.g., kitchen stuffs vs. living room stuff

• How can people be persuaded to trust the technology?

– Cost/benefit analysis

• Microsoft EasyLiving• HP Cooltown• Orange home in the U.K.• Smart house in Massey

Environment, Health, Transport, Treasury,

Socialising, entertainment, work, status, money?

Contact?

Regulation Economy

Profit? Sustainability

Retailers

Phone networks

Distributors

Creative industries

Artists

Broadcasters

Internet

Manufacturers

Super marketsFarmers /

producersGovernment

Satellite & cable networks

Family & friends

Utilities

Builders

Divergence vs. Convergence

• Entertainment– Hi-Fi or TV vs. Mobile phone + MP3 player + TV phone

• Information access and work– Pizza ordering

• Telephone + telephone number + imagination– Dispatching technology support, one representative number e.g.,

0800838383– Online order via internet (using an active media)– Television order via cable TV company

• Some of the technologies focusing on a particular purpose, others are targeting on the convergence of the technologies.– TV as a main controller at home context

• Tele-communication ltd. – TV as an entertainment, consequently, a business tool

• Video-On-Demand• T-commerce

– TV as a social interaction tool• HP Cooltown project

Currently developing concerns

• Industrial communication products– Highly interactive TV

environment (Daewoo)in order to communicate outside the home, e.g., buddies, broadcasters

• Academic interest– MURF project

in order to support social interaction in the home environment.

– Mobile interactive communication device (Samsung)in order to extend the mobility of TV into an information appliance, e.g., DMB phone

What I am focusing on?

• TV as a social interaction toolCHARLIE: We tried giving television up for a while, it was forced upon us by Mum and it didn’t last very longHR: Why not what happened?CHARLIE: ‘Cos of Coronation Street, of course, I think she went about three episodes and she was totally out of it when she went to work, wasn’t able to discuss it.

Buddy list

Home Lab. in my home

Home Lab. in my home

TxtTV and Buddy list

• Txting on TV– Entertainment

• Watching a programme

– Information access• Conversation topics

– Social interaction• Presence awareness• Social connection• Privacy

TV programme window

Message received

Message composing window

Logged informationInput mode

Early results and future work

• Testing with 5 students– General behaviour

• Interested• What for?

– Detailed behaviour• Need to rigorously analysed• Loosely speaking, extending their social interaction

• Planned work– Hard work, to see the different social interaction– Critiques that help me to proceed the next studies (NOW!!!)

THANKS for listening my 2 cents work!!!