Barbara Whaley

Integra ICT

Gateshead Close

Sandy

Bedfordshire

SG19 1RS

2nd

March 2009

Dear Barbara

Re: Technical Support from Integra ICT

We have used the services of Integra ICT for technical support of our telephone system since 2005.

I have found the quality of their service to be of a consistently high standard. Problems with our system

are few and far between but we sometimes find the requirement for a programming or configuration

change and these are always dealt with politely, promptly and efficiently.

Yours sincerely

Antony Cox

Managing Director