Innovation in Public Services - · PDF fileInnovation in Public Services ... PT...

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SoberIT Software Business and Engineering Institute Software Business and Engineering Institute Innovation in Public Services METROPOL Demand Driven Public METROPOL - Demand Driven Public Transportation ICTEC C 5 5 2008 TAXI ICTEC Course, 5.5.2008 Sihvola Häme and Sarvi Sihvola, Häme and Sarvi (SoberIT) HELSINKI UNIVERSITY OF TECHNOLOGY

Transcript of Innovation in Public Services - · PDF fileInnovation in Public Services ... PT...

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Innovation in Public ServicesMETROPOL Demand Driven Public METROPOL - Demand Driven Public

Transportation

ICTEC C 5 5 2008

TAXI

ICTEC Course, 5.5.2008

Sihvola Häme and Sarvi Sihvola, Häme and Sarvi (SoberIT)

HELSINKI UNIVERSITY OF TECHNOLOGY

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Content of a Lecture

BackgroundPT as a Public ServicePT as a Public ServicePublic Service and Service InnovationsPT CharacteristicsNeed for New Innovations in PT

Metropol-projectMultidisciplinary and the role of ICTDRT Characteristics (Lauri ja Teemu)Modelling (Tuukka ja Lauri)Potential Effects

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PT as a Public Service

Passenger Transport ActPassenger Transport for a fee is illegal without the Passenger Transport for a fee is illegal without the Transport Licence Regulated business

Public transport licence, Taxi transport licence or Fixed-R t T t liRoute Transport licence

Act on Public ProcurementP l f EC R l ti Proposal for a EC Regulation (Palvelusopimusasetus)Subsidised service Subsidised service

YTV-area subsidy ratio about 44 %

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Functions of the public bodies

Planning and procuringPromoting Promoting Providing travel informationDeveloping and maintaining the ticketing and Developing and maintaining the ticketing and travel card systemOrganising the ticket controlOrganising the ticket controlConducting traffic surveys

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Tendering process

Public bodies set the routes the timetables and the service set the routes, the timetables and the service requirementsdefine the vehicle types and quality standards

Contracts from 2 to 5 yearsObjective evaluation criteria (YTV)

87% of the marks are for the cost11% for properties of the specified bus fleet2% f h i ifi d li 2% for having a certified quality system

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PT in numbers

Bus linesRegional ~100Regional 100Helsinki 107Espoo 40Vantaa 33

Metro11 Tramlines15 Regional Train lines2 Ferries to Suomenlinna

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People are satisfied with PT in general

How satisfied are you with public transport in general (BEST 2007 research)?:general (BEST 2007 research)?:

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Need for new Service Innovations?eed o e Se ce o at o s

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Public Services and Service Innovations

Legislation and bureaucracy prevent new innovationsinnovationsNew ideas need to be pushed ahead and marketed stronglyg yDevelopment in ICT could help promoting new innovations in Public Sector

Demand Responsive Transport (DRT) is in the p p ( )gray area

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Population is ageing

SOURCE: World Population Ageing: 1950-2050 UN

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SOURCE: World Population Ageing: 1950 2050, UN

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Trend of Public Transport in HMA

SOURCE: Helsinki Metropolitan Area

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Transport System Plan PLJ 2007

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Traffic Congestion will be reality

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Traffic Congestion will be reality

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What to do?

TAXI

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METROPOL-project

METROPOL is a research project at the Helsinki University of Technology dealing with Demand University of Technology dealing with Demand Responsive Transport in a Metropolitan areas.Premiss of the projectp j

The System is flexible based on the Customer needsLarge number of vehiclesLarge transport demandReal-time requests are allowed Close to real-time demand responsivenessdemand responsivenessOpen for all System

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Goals of METROPOL

Is Metropolitan area DRT with project premises viable and where and when?How well can we match service commitments given to customers and vehicle capacity in real-timetimeHow can we complement current transport system with a new flexible componentsystem with a new flexible component

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Multidisciplinary Project

Project located in Department of Computer Science and EngineeringDepartment of Computer Science and EngineeringSoftware Business and Engineering Laboratory

Doctoral Thesis to TransportationpDoctoral Thesis to MathematicsMasters Thesis to MathematicsMasters Thesis to MathematicsMasters Thesis to Computer Science

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Statistics

Helsinki area rough numbers3 000 000 trips / day3 000 000 trips / day

1 000 000 private car1 000 000 public transport1 000 000 public transport1 000 000 bicycle and pedestrian traffic

Average trip lengthsg p g8 km private car9 km public transport2 km bicycle and pedestrian traffic

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Demand responsive transit example

Vehicle capacity = 10 personsVehicle speed = 40 km / hVehicle speed = 40 km / hStop duration = 30 s35 stops per hour / vehicle (17 5 min)35 stops per hour / vehicle (17.5 min)Effective vehicle speed

htith )/1( × hkmh

vhourtimestophv vehicleeff /28

1)/_1(

=×−

=

Average filling degree = 50%

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Performance

Trips by private car per hour = 1 000 000 / 24 = 40 000 which means 320 000 km40 000 which means 320 000 kmPassenger kilometers served per hour =0.5 x 10 x 28 x number of vehicles0.5 x 10 x 28 x number of vehiclesAverage number of vehicles required =320 000 / (0 5 x 10 x 28) = 2300320 000 / (0.5 x 10 x 28) = 2300Peak hour traffic = 10% daily trips which means(100 000 * 8) / (0 5 x 10 x 28) = 5700 vehicles (100 000 8) / (0.5 x 10 x 28) = 5700 vehicles are required to replace private cars

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Results

Average number of persons in private cars = 1.3Operating private cars: 40000 / 1 3 = 30000 Operating private cars: 40000 / 1.3 = 30000 cars per hourDRT: 2300 vehicles => reduction of 93%DRT: 2300 vehicles > reduction of 93%Conclusion: DRT is potentially very efficient!

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Modelling DRT services

It is possible to investigate interesting DRT schemes by mathematical modellingschemes by mathematical modelling

Queuing theoryGraph theoryStochastic analysisSimulation models

Some variables/parameters of interest for a DRT scheme:

S t C t f i ffi iSystem: Cost of service, efficiencyPassenger service: waiting time, ride time, reliability

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An example of simulation model

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Example of results from the simulation modelmodel

10

12Waiting Time (min)

8

10

4

6Average Waiting Time (min)

Waiting Time 95% Confidence (min)

2

0

0 200 400 600 1000

Stop Interval (m)

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What is mathematical modelling good for?for?

Investigation of future DRT schemes that cannot be currently implemented due to present legal and t h l i l t i ti technological restrictions Evaluating the potential of interesting DRT schemes with low costwith low costInvestigation of underlying relationships relevant to any DRT schemeOptimization of subsystem performance (where possible)Aid in design of DRT systemsAid in design of DRT systemsAnalysis of demand data (interesting patterns...)

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Service modeling

dorder

offerSimulationInterfaceUser

offer

bookingbooking

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Interface

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Potential Effects

RIP 40-100 000/YearEU Area:

Year 2000: 1 % of GDP /Year 2020: 2 % of GDP

New Infrastructure?

Climate Change

OR

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How to make it happen?How to make it happen?

Think big!Think big!Think innovatively!Think innovatively!yy

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